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Stay at Zest Harbour Bay Batam, only a 5-min walk from Harbour Bay Ferry Terminal. Stylish accommodation with 182 rooms, including connecting options. Enjoy delicious cuisine at the hotel's restaurant. Explore nearby attractions for a vibrant stay. Zest Harbour Bay Batam by Swiss-Belhotel International is a serene beachfront hotel in Batu Ampar, Batam Island, offering exciting water sports, delicious local seafood, and rejuvenating massages. Rooms have air conditioning, complimentary Wi-Fi, private safes, ensuite showers, and toiletries. Conveniently located near shopping malls, it's perfect for two travelers seeking a vibrant stay in Batam Island. [Some content may be Generative AI assisted. Inaccuracies may occur.]
340 meters to Harbour Bay Mall
Front desk [24-hour]
Great Breakfast
Great View
Free Wi-Fi in all rooms!
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Spa
Restaurants
Breakfast [buffet]
5 travelers have booked today.
Location rating score
Value for money | 8.7 |
Distance to city center | 2 km |
Location rating | 9.0 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 13.8 km |
Does Zest Harbour Bay Batam by Swiss-Belhotel International provide an option for contactless check-in and check-out?
At Zest Harbour Bay Batam by Swiss-Belhotel International, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.
What are the property's policies for children's bedding at Zest Harbour Bay Batam by Swiss-Belhotel International?
Zest Harbour Bay Batam by Swiss-Belhotel International's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Zest Harbour Bay Batam by Swiss-Belhotel International built?
Zest Harbour Bay Batam by Swiss-Belhotel International was built in 2015.
How many rooms does Zest Harbour Bay Batam by Swiss-Belhotel International have?
Zest Harbour Bay Batam by Swiss-Belhotel International has a total of 179 rooms.
What payment cards are accepted at Zest Harbour Bay Batam by Swiss-Belhotel International?
Zest Harbour Bay Batam by Swiss-Belhotel International supports up to 3, with payment card options including American Express, MasterCard, and Visa.
What is the average rating that verified Families with older children have given to Zest Harbour Bay Batam by Swiss-Belhotel International?
Past families with older children that have stayed at this property have given Zest Harbour Bay Batam by Swiss-Belhotel International an average rating of 8.3. You can check out more thorough customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Zest Harbour Bay Batam by Swiss-Belhotel International?
The nearest train, metro, or bus station is Port of Batam Centre, 6849.21 m away from Zest Harbour Bay Batam by Swiss-Belhotel International.
What popular shopping places are near to Zest Harbour Bay Batam by Swiss-Belhotel International?
Shopping options in Zest Harbour Bay Batam by Swiss-Belhotel International’s Batu Ampar neighborhood features Harbour Bay Mall, Diamond City Mall, and Nagoya Hill Shopping Mall.
What time is check-in and check-out at Zest Harbour Bay Batam by Swiss-Belhotel International?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.
What is the closest airport to Zest Harbour Bay Batam by Swiss-Belhotel International?
The nearest airport to Zest Harbour Bay Batam by Swiss-Belhotel International is Hang Nadim Airport, 14.0 km away.
Experience Comfort and Convenience at Zest Hotel Harbour Bay Batam
Welcome to Zest Hotel Harbour Bay Batam, a charming 3-star hotel located in the heart of Batam Island, Indonesia. With its convenient location, modern amenities, and warm hospitality, this hotel is the perfect choice for both business and leisure travelers.
Check-in starts from 02:00 PM, allowing you to settle in and begin your relaxing stay. The friendly and attentive staff will ensure a seamless check-in process, making you feel right at home from the moment you arrive. When it's time to check-out, you have until 12:00 PM, giving you ample time to enjoy a leisurely morning before departing.
With 179 well-appointed rooms, Zest Hotel Harbour Bay Batam offers comfortable and stylish accommodations for every guest. Each room is thoughtfully designed with modern furnishings and amenities, providing a cozy retreat after a long day of exploring or working. Whether you choose a Standard Room, Deluxe Room, or Suite, you can expect a restful night's sleep and a pleasant stay.
Conveniently located just 40 minutes away from the airport, Zest Hotel Harbour Bay Batam offers easy access for travelers. Whether you're arriving or departing, the short commute ensures a hassle-free journey. Additionally, the hotel is situated only 2 kilometers from the city center, allowing you to easily explore the vibrant attractions, shopping centers, and dining options that Batam Island has to offer.
At Zest Hotel Harbour Bay Batam, families are welcomed with open arms. The hotel's child policy allows children between the ages of 6 to 12 to stay free of charge, making it an ideal choice for a family getaway. The hotel's friendly staff will ensure that your little ones have a comfortable and enjoyable stay, providing an array of amenities and services to cater to their needs.
With its prime location, comfortable accommodations, and family-friendly policies, Zest Hotel Harbour Bay Batam is the perfect choice for your next visit to Batam Island. Experience the comfort and convenience of this delightful hotel and create unforgettable memories during your stay.
Unwind and Indulge in Exciting Entertainment Facilities at Zest Hotel Harbour Bay Batam
At Zest Hotel Harbour Bay Batam, you can find a range of entertainment facilities that will ensure a memorable and enjoyable stay. After a long day of exploring the beautiful Batam Island, why not treat yourself to a relaxing massage at the hotel's spa? Indulge in a variety of rejuvenating treatments and therapies that will leave you feeling refreshed and revitalized.
For those who enjoy the outdoors, the hotel boasts a stunning garden where you can take a leisurely stroll and soak in the tranquil ambiance. The lush greenery and vibrant flowers create a serene atmosphere, perfect for unwinding and reconnecting with nature.
Whether you prefer to pamper yourself with a soothing massage or immerse yourself in the beauty of the hotel's garden, Zest Hotel Harbour Bay Batam offers entertainment facilities that cater to all your relaxation needs. Experience true bliss and create lasting memories at this exceptional hotel in Batam Island, Indonesia.
Convenience at Your Fingertips: Zest Hotel Harbour Bay Batam's Top-notch Facilities
Zest Hotel Harbour Bay Batam in Batam Island, Indonesia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel goes above and beyond to cater to your every need.
For those who prefer to travel light, Zest Hotel Harbour Bay Batam provides safety deposit boxes where you can securely store your valuables. The concierge is always at your service, ready to assist you with any inquiries or requests you may have. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily check your emails or browse the web.
Whether you're a smoker or not, Zest Hotel Harbour Bay Batam has you covered. The hotel offers a designated smoking area, ensuring a pleasant environment for all guests. Additionally, each room is equipped with free Wi-Fi, so you can stay connected and update your social media accounts with ease.
Traveling can sometimes be messy, but Zest Hotel Harbour Bay Batam has got you covered with their dry cleaning and luggage storage services. You can trust the hotel's daily housekeeping to keep your room neat and tidy throughout your stay.
With its convenient facilities, Zest Hotel Harbour Bay Batam ensures that your stay in Batam Island is comfortable, convenient, and enjoyable. So sit back, relax, and let the hotel take care of all your needs.
Convenient Transport Facilities at Zest Hotel Harbour Bay Batam
At Zest Hotel Harbour Bay Batam, guests can enjoy a range of convenient transport facilities that make exploring the beautiful Batam Island a breeze. The hotel offers a car park onsite, providing guests with a secure and hassle-free parking space for their vehicles. Whether you are driving your own car or renting one, you can rest assured that your vehicle will be well taken care of. Best of all, the car park is free of charge, allowing you to save on parking fees and allocate your budget towards other exciting activities on the island.
For those who prefer not to drive, Zest Hotel Harbour Bay Batam also offers a car hire service. With this service, you can easily rent a car and have the freedom to explore the island at your own pace. The hotel's friendly staff will assist you in selecting the perfect vehicle for your needs, ensuring a comfortable and enjoyable journey.
Additionally, if you prefer to leave the driving to someone else, the hotel provides a convenient taxi service. Whether you need a ride to the airport, a nearby attraction, or simply want to explore the local area, the hotel's taxi service is readily available. The professional drivers will ensure a safe and efficient journey, allowing you to relax and enjoy the sights and sounds of Batam Island.
With its comprehensive transport facilities, Zest Hotel Harbour Bay Batam ensures that guests have easy access to transportation options, making their stay convenient and hassle-free. Whether you choose to drive, rent a car, or rely on the hotel's taxi service, you can explore the island with ease and make the most of your time in this beautiful destination.
Delicious Dining Options at Zest Hotel Harbour Bay Batam
Indulge in a delightful culinary experience at Zest Hotel Harbour Bay Batam, where a range of dining facilities await you. Start your day with a scrumptious breakfast buffet, offering a wide array of local and international dishes to suit every palate. Whether you prefer a hearty breakfast or a light and healthy meal, the breakfast buffet at Zest Hotel Harbour Bay Batam has something for everyone.
For a quick caffeine fix or a casual catch-up with friends, head to the cozy coffee shop located within the hotel. Sip on freshly brewed coffee or enjoy a selection of teas while relishing in the relaxed ambiance. If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local specialties and international favorites. Indulge in mouthwatering dishes prepared by skilled chefs, using only the freshest ingredients.
If you prefer to dine in the comfort of your own room, Zest Hotel Harbour Bay Batam also offers convenient room service. Enjoy a delectable meal from the comfort of your bed or balcony, and savor the flavors of a carefully crafted menu. With daily housekeeping ensuring cleanliness and tidiness, you can focus on enjoying your meal without any worries. Whether you choose to dine at the coffee shop, restaurant, or order room service, Zest Hotel Harbour Bay Batam promises a memorable dining experience.
Comfort and Convenience at Zest Hotel Harbour Bay Batam
Experience comfort and convenience at Zest Hotel Harbour Bay Batam, where a range of stylish and well-designed rooms await you. Choose from the cozy Zest Queen Room, offering 18 square meters of space and a comfortable Queen Bed, or opt for the slightly larger Zest Superior Room, spanning 21 square meters and featuring a Queen Bed. For those traveling with friends or family, the Zest Twin Room is an ideal choice, providing 18 square meters of space and two Single Beds. With a variety of room options available, there is something to suit every traveler's needs at Zest Hotel Harbour Bay Batam.
Booking these rooms on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room types, compare prices, and make your reservation in just a few clicks. Enjoy the convenience of instant confirmation and secure payment options, giving you peace of mind throughout the booking process. Trust Agoda to provide you with the best deals and a seamless booking experience for your stay at Zest Hotel Harbour Bay Batam.
Discover the Charm of Batu Ampar in Batam Island
Located in the heart of Batam Island, Indonesia, Zest Hotel Harbour Bay Batam offers guests the perfect base to explore the vibrant neighborhood of Batu Ampar. With its bustling streets, vibrant markets, and rich cultural heritage, Batu Ampar is a true gem waiting to be discovered.
Immerse yourself in the local culture by exploring the colorful markets and shops that line the streets of Batu Ampar. From traditional handicrafts to delicious street food, there is something for everyone to enjoy. Take a stroll along the waterfront promenade and soak in the breathtaking views of the harbor, where you can witness the comings and goings of fishing boats and ferries.
For those seeking adventure, Batu Ampar offers a range of outdoor activities. Explore the nearby mangrove forests and discover the diverse wildlife that calls this area home. Take a boat trip to the surrounding islands and indulge in snorkeling or diving in the crystal-clear waters. After a day of exploration, unwind at one of the many local spas or enjoy a delicious seafood dinner at a waterfront restaurant. With its vibrant atmosphere and endless possibilities, Batu Ampar is a must-visit destination for travelers seeking an authentic Indonesian experience.
Convenient Transportation Options from Nearby Airports to Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay Batam, located in the vibrant area of Batu Ampar, Batam Island, Indonesia, offers easy access for travelers arriving at the nearby airports. There are two main airports that serve Batam Island: Hang Nadim International Airport and Singapore Changi Airport.
For those arriving at Hang Nadim International Airport, the most convenient way to reach Zest Hotel Harbour Bay Batam is by taxi. Taxis are readily available at the airport and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, guests can also arrange for airport transfers through the hotel for a hassle-free arrival experience.
If you are arriving at Singapore Changi Airport, you can take a ferry to reach Zest Hotel Harbour Bay Batam. The ferry terminal is conveniently located within the airport, and there are several ferry operators offering regular services to Batam Island. The ferry ride takes around 45 minutes to reach Harbour Bay Ferry Terminal, which is just a short walk away from the hotel.
Whether you choose to arrive at Hang Nadim International Airport or Singapore Changi Airport, transportation options are readily available, ensuring a seamless journey to Zest Hotel Harbour Bay Batam. From the moment you arrive, you'll be greeted with the warm hospitality of Batam Island and the convenience of staying at this centrally located hotel.
Discover Exciting Landmarks and Attractions near Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay Batam offers a convenient location with several interesting landmarks and attractions nearby. One of the must-visit spots is The Illusion, a unique entertainment center that will leave you amazed and bewildered with its mind-bending optical illusions. Get ready to have your perceptions challenged and capture some incredible photos in this one-of-a-kind attraction.
For those interested in local culture and history, Batam Miniature House is just a short distance away. This charming museum showcases traditional Indonesian architecture and offers a glimpse into the rich heritage of the region. Explore the intricately designed miniature houses and learn about the different cultural influences that have shaped Batam Island.
If you're in the mood for some outdoor activities, head to lapangan sepakbola, a nearby football field where you can watch local teams in action or even join in for a friendly game. For shopping enthusiasts, Carrefour Harbour Bay is within walking distance, offering a wide range of products and groceries.
Other notable landmarks and facilities in the vicinity include Prayselia, a serene park perfect for a leisurely stroll, and Kolam Flying Fox, where adventure seekers can experience an adrenaline rush as they zip through the air on a thrilling flying fox ride. Additionally, Harapan Bunda Hospital, Posyandu Mawar Xxxiii, Klinik Bersalin Elizabeth, and Puskesmas Pembantu Tanki Seribu are all conveniently located nearby, ensuring peace of mind for guests in case of any medical needs.
With its strategic location and proximity to these exciting landmarks and attractions, Zest Hotel Harbour Bay Batam is the perfect base for exploring the best of what Batam Island has to offer.
A Gastronomic Adventure Awaits
Zest Hotel Harbour Bay Batam is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away, you'll find Golden Prawn 933, a renowned seafood restaurant that offers a wide array of fresh catches cooked to perfection. For those craving a taste of local flavors, Wey Wey Seafood and Harbour Bay Seafood Restaurant are must-visit destinations, serving up delicious Indonesian seafood dishes. If you're in the mood for international cuisine, Nomad Bar & Resto and BLUEFIRE Bar & Resto offer a diverse menu of Western and Asian fusion dishes. For a cozy and relaxed atmosphere, Dé Patros Café is the perfect spot to enjoy a cup of coffee or indulge in a delectable dessert. If you're in need of a quick breakfast or snack, Morning Bakery at Harbour Bay is a popular choice. For a more upscale dining experience, head to Port House Resto & Bar, where you can savor mouthwatering steaks and seafood. Craving Thai food? Jumbo Thai Kitchen is known for its authentic Thai flavors and aromatic dishes. And if you're in the mood for some comforting Indonesian street food, Bakso Solo Marem is the go-to place. With an array of dining options just steps away from the hotel, your taste buds are in for a treat during your stay at Zest Hotel Harbour Bay Batam.
Shop 'til you drop at Harbour Bay Mall and Diamond City Mall
Located in the heart of Batam Island, Zest Hotel Harbour Bay Batam offers easy access to a variety of shopping landmarks. Just steps away from the hotel, you'll find Harbour Bay Mall, a bustling shopping complex with a wide range of retail stores, entertainment options, and dining establishments. Whether you're looking for fashion, electronics, or souvenirs, Harbour Bay Mall has it all. Another nearby shopping destination is Diamond City Mall, a modern shopping center that caters to all your shopping needs. From international brands to local boutiques, this mall offers a diverse range of shopping options. After a long day of shopping, you can unwind at one of the many cafes or restaurants within the malls, or head back to Zest Hotel Harbour Bay Batam to relax and recharge for another day of retail therapy.
Affordable Luxury: Experience Batam Island at Zest Hotel Harbour Bay Batam
When it comes to finding the perfect accommodation in Batam Island, Zest Hotel Harbour Bay Batam offers a great value for your money. With an average price of just $33 per room, this hotel provides a comfortable and affordable stay without compromising on quality.
Compared to the average price of a hotel room in Batam Island, which is $42, Zest Hotel Harbour Bay Batam offers a fantastic deal. You can enjoy all the amenities and services of a higher-priced hotel while staying within your budget. From the moment you step into the hotel's stylish lobby, you'll be greeted by friendly staff who are dedicated to ensuring your stay is nothing short of exceptional.
Whether you're traveling for business or leisure, Zest Hotel Harbour Bay Batam is the perfect choice. With its convenient location near the harbour and various attractions, you'll have easy access to everything Batam Island has to offer. So why spend more when you can experience affordable luxury at Zest Hotel Harbour Bay Batam?
Excellent Service and Friendly Staff
Zest Hotel Harbour Bay Batam is highly praised by guests for its excellent service and friendly staff. From the moment you arrive, the staff goes above and beyond to ensure a pleasant stay. They are described as sincere, helpful, and always ready to assist with any requests. The hotel's team receives numerous compliments for their friendliness and willingness to make guests feel welcome.
In addition to the exceptional service, guests also appreciate the spacious and clean rooms. The rooms are described as big, bright, and well-maintained. The cleanliness of the rooms is consistently mentioned in the positive reviews. Guests find the comfortable and tidy accommodations to be a great place to relax and unwind after a day of exploring Batam Island.
Another highlight of Zest Hotel Harbour Bay Batam is its delicious breakfast buffet. Guests rave about the wide variety of options available and the high quality of the food. Whether you prefer Western or Indonesian cuisine, the breakfast buffet offers something for everyone. The tasty and satisfying breakfast is the perfect way to start your day before embarking on your Batam Island adventures.
Exceptional Value and Convenient Location at Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay Batam in Batam Island, Indonesia, has been consistently praised by its guests for its exceptional value and convenient location. With an impressive overall rating of 8.3, this hotel offers a fantastic experience at an affordable price.
One of the standout features of Zest Hotel Harbour Bay Batam is its excellent value for money. Guests have consistently rated it highly for its value, with a remarkable score of 8.7. This means that guests feel they are getting more than what they paid for, making their stay even more enjoyable. Whether you are traveling for business or leisure, this hotel offers great amenities and services without breaking the bank.
Another aspect that guests appreciate about Zest Hotel Harbour Bay Batam is its convenient location. With a rating of 8.8 for location, guests find it easy to access the hotel and explore the surrounding area. Situated in the heart of Batam Island, this hotel is just a short distance from popular attractions, shopping centers, and dining options. The staff at Zest Hotel Harbour Bay Batam are also commended for their helpfulness and professionalism, with a score of 8.5 for staff performance. They go above and beyond to ensure that guests have a comfortable and memorable stay.
Overall, Zest Hotel Harbour Bay Batam offers exceptional value for money with its affordable rates and convenient location. With high ratings for cleanliness, location, and staff performance, this hotel is a top choice for travelers looking for a comfortable and enjoyable stay in Batam Island, Indonesia.
Very good7.6
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Garden
Exceptional”
the front desk staff here is very good and well behaved 👍..the massage therapy is good as well .. I'll be back to this hotel and also intro my friend over .. my friend here many area regular customer who stay at one hotel for sometime . I'll tell them about this hotel and I even post everything on my Instagram and Whatsapp story about this hotel .. the room .. your bed .. your safe box is not spoil . many other stuff and is very clean and everything is so good. here is very convenient as well and got many nice restaurant and the food is good 👍
Dear Mr. Alan, Warmest greetings from Zest Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. We look forward to welcoming you back to Zest Harbour Bay, Batam With kind regards Hotel Manager
Amazing Hotel and Awesome staff”
I stayed from 27th Dec to 29th Dec. Clean and simple hotel . Walking distance from Harbour Bay ferry terminal. Very convenient. Water kettle and iron can be ask on request. There is no mini fridge but you can ask staff to keep your food in kitchen fridge. Indomaret store just beside hotel. Hotel staff had given a surprise by knocking my door on 28/12. Singing me birthday song and present me a cake. I am so touched by their gesture. Thank you do much.. I really enjiyed my stay and will always choose Zest Hotel .
Dear Mrs Haz, Warmest greetings from Zest Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. I am very pleased to hear that our location made your stay pleasant. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. We look forward to welcoming you back to Zest Harbour Bay, Batam With kind regards Hotel Manager
The best place to stay at when in Batam”
I recently stayed at this hotel again after some time, and as always, it didn’t disappoint. The main reason I keep coming back is the unbeatable convenience—it’s just a short distance from the ferry terminal, making it perfect for travelers. The check-in and check-out process was smooth and hassle-free, which I really appreciate. The rooms were fresh and clean, with new pillows and soft towels that contributed to a comfortable stay. The staff were friendly and accommodating, always going above and beyond to ensure everything was perfect. Overall, it was another great experience, and I’ll definitely return whenever I’m in Batam. I highly recommend it for anyone looking for a convenient, no-fuss stay!
Dear Mr. Andi, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for your kind words and for choosing to stay with us again! We’re thrilled to hear that our location, just a short distance from the ferry terminal, continues to be a key highlight for your trips. We're also delighted that you had a smooth check-in and check-out experience, and that our staff were able to make your stay even more enjoyable. We strive to maintain clean, comfortable rooms, so it’s wonderful to know that the fresh pillows and soft towels added to your comfort. We truly appreciate your recommendation and look forward to welcoming you back to Batam soon! With kind regards, The Management
Zest Harbour Bay Batam”
A very small hotel but with a big heart. The staff expecially Miko, Front Desk, were especially helpful. of special mention, Yudi, also of the front desk, and Deni, Security. Pity they didnt have a fridge in the room. Rooms were clean and room service was prompt. worth staying over at Zest, very convenient location, decent morning buffet breakfast.
Dear Mr. Ramesh, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you so much for your kind review! We're thrilled to hear that you had a pleasant stay at Zest. We truly appreciate your recognition of Miko, Yudi, and Deni – they will be happy to know their efforts made a difference in your experience. We're glad you enjoyed the cleanliness of the rooms, prompt room service, and the convenience of our location. We also value your feedback regarding the fridge in the room and will consider it for future improvements. We hope to welcome you back soon. With kind regards, The Management
Can be improved for better quality ”
Things which need to be improved probably:- 1) breakfast probably have a slightly more spread of food. What seen was just a simple breakfast not that really looking forward to dine in. 2) rooms toilet just need to touch up a bit. Not that really clean when check in. 3) queen size bed was with a combination of two single beds which is not appropriate. I thought it was really a queen size bed but say it was otherwise. 4) no facilities available in the hotel. Need to source outside.
Dear Mr. Basrim, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. Thank you so much for taking the time to share your detailed feedback. We truly value all our guests' input as it helps us identify areas for improvement and enhance the overall experience. We're grateful for your observations and would like to address each point you raised in detail for improvement.We hope to see you again on your next visit to Batam. With kind regards, The Management