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Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali
Watermark Hotel and Spa Bali

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8.5

Excellent

1,194 reviews

1,194 reviews

Housekeeping46
Breakfast39
Beach12
See map

8

Excellent

Location rating score

Excellent location - 700 meters to the beach
Parking
FREE
Popular landmarks
Waterbom Bali 3.7 km
Kuta Beach 3.8 km
Nusa Dua Beach 6.7 km
Seminyak Beach 8.3 km
Sanur Beach 9.9 km
Uluwatu Temple 12.5 km
Tanah Lot Temple 18.4 km
Sacred Monkey Forest Sanctuary 28.4 km
Campuhan Ridge Walk 29.9 km
Tegallalang Rice Terrace 38.1 km
Nearby landmarks
Kasih Ibu General Hospital Kedonganan 70 m
Benoa Square Bali 370 m
Trolly 470 m
Kedonganan Beach 700 m
Apotek Kimia Farma By Pass Ngurah Rai 710 m
Puskesmas Kelan 740 m
Pura Ulun Segara Paku awaji 810 m
Jimbaran Beach 890 m
Jimbaran Fish Market 900 m
Kelan Beach 1.0 km
2021

Watermark Hotel and Spa Bali

Jalan Uluwatu No. 88 Kedonganan, Jimbaran, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Jimbaran part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

700 meters to the beach

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

20 travelers have booked today.

Value for money8.8
Distance to city center5.0 km
Location rating8.0
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport1.9 km

Rooms available at Watermark Hotel and Spa Bali

Exceptional
Room comfort & quality

9.2

Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Pool Suite
...
  • Room size: 86 m²/926 ft²
  • Pool view
  • 2 queen beds or 1 super kin...
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Suite Room
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 queen beds or 1 super kin...
Enter dates to see prices
Suite - 6 People
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds and 2 queen b...
Enter dates to see prices
Suite Room for 4 persons
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Family Suite (4 Adults)
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Work from Hotel Package - Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite(1 Double Bed)
...
  • Room size: 64 m²/689 ft²
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Suite 6 Persons
...
  • Room size: 64 m²/689 ft²
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Family Suite (6 Adults) with Free Benefit
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Watermark Hotel and Spa Bali?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Watermark Hotel and Spa Bali also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Watermark Hotel and Spa Bali has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Watermark Hotel and Spa Bali?

Adults can enjoy breakfast offered with an additional charge of 250000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali features 3 on-site restaurants for your dining convenience.

Can business events be hosted at Watermark Hotel and Spa Bali?

On-site venues and convenient event services make Watermark Hotel and Spa Bali an ideal choice for hosting meetings.

What is the smoking policy at Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali is located in Jimbaran, famous for good restaurants such as Menega Cafe, Cuca Restaurant and Babi Guling Karya Rebo.

What popular shopping places are close to Watermark Hotel and Spa Bali?

Shopping options in Watermark Hotel and Spa Bali’s Jimbaran neighborhood include Samasta Lifestyle Village, Benoa Square Bali and Jimbrah Corner mall.

What are popular attractions near Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali is located in Jimbaran area, which is famous for attractions such as Pura Ulun Segara Paku awaji, Jimbaran Gardens and Amelia Spa.

What popular beaches are close to Watermark Hotel and Spa Bali?

Watermark Hotel and Spa Bali is located in the Jimbaran area, which includes Jimbaran Beach, Kedonganan Beach and Pondok Pemuda Beach.

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See map

Explore the neighborhood

What people love about Watermark Hotel and Spa Bali

  • 10

    Exceptional
    Staff 

    "Staffs were friendly."

    Inez

    |

    October 10, 2022

  • 9.6

    Exceptional

    "Nice suite room with affordable price"

    Abdul

    |

    September 8, 2022

  • 8.4

    Excellent

    "It was a great experience staying at this hotel."

    SHIORI

    |

    September 2, 2022

Property ranking|Compared to 10,124 Bali properties
See all rankings
Room comfort score
9.2/10
Value for money score
8.8/10
Cleanliness score
8.7/10
Service score
8.8/10
Better than
99
%
of Bali properties
Better than
96
%
of Bali properties
Better than
95
%
of Bali properties
Better than
93
%
of Bali properties
Overall rating:

8.5

Excellent
1,194 reviews
Cleanliness
8.7
Facilities
8.3
Location
8.0
Read all reviews >
What travelers say they love:
With large and great interior at the room so perfect
Sastra from Indonesia
Family with young children
More about Watermark Hotel and Spa Bali

More about Watermark Hotel and Spa Bali

Watermark Hotel and Spa Bali

Find yourself in a truly relaxing place and fulfill yourself with all that Bali has, with a refreshing stay at Watermark Hotel and Spa Bali.
Enjoy all that Watermark Hotel and Spa Bali has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Bali even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Watermark Hotel and Spa Bali.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Watermark Hotel and Spa Bali provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Watermark Hotel and Spa Bali are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Fill your days with the array of activities and facilities offered at Watermark Hotel and Spa Bali. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room.


Around the property

Don't miss out on all that Bali has to offer! Chill out in the beach or just watch the waves on warm days at Kuta Beach located 4.7 km away.


Reasons to stay here

Find incredible value for money here, which is ranked better than 95% of the city's accommodation.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Bali.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

54 mentions

Swimming Pool

16 mentions

Housekeeping

16 mentions

Beach

14 mentions

Languages spoken

  • English
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathtub
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Italian
Restaurants on site

Angelique Cafe

  • No additional information available

W Senses

  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte

Nishiazabu Imadoki

  • Cuisine: Japanese, Sushi
Location
Jalan Uluwatu No. 88 Kedonganan, Jimbaran, Bali, Indonesia, 80361
Excellent
Location

8

Airports

  • Ngurah Rai International Airport (DPS)
    1.9 km 7 min drive
  • Banyuwangi Airport (BWX)
    104.6 km

Public transportation

  • Tegal Sari Bus Terminal
    11.6 km 30 min drive
  • Bemo Gunung Agung Bus Terminal
    12.4 km 34 min drive

Hospital or clinic

  • Kasih Ibu General Hospital Kedonganan
    70 m

Shopping

  • Beachwalk Shopping Center Kuta
    5.0 km

Convenience store

  • Alfamart
    1.4 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Waterbom Bali
    3.7 km
  • Kuta Beach
    3.8 km
  • Nusa Dua Beach
    6.7 km
  • Seminyak Beach
    8.3 km
  • Sanur Beach
    9.9 km
  • Uluwatu Temple
    12.5 km
  • Tanah Lot Temple
    18.4 km
  • Sacred Monkey Forest Sanctuary
    28.4 km
  • Campuhan Ridge Walk
    29.9 km
  • Tegallalang Rice Terrace
    38.1 km

Nearby landmarks

  • Kasih Ibu General Hospital Kedonganan
    70 m
  • Benoa Square Bali
    370 m
  • Trolly
    470 m
  • Kedonganan Beach
    700 m
  • Apotek Kimia Farma By Pass Ngurah Rai
    710 m
  • Puskesmas Kelan
    740 m
  • Pura Ulun Segara Paku awaji
    810 m
  • Jimbaran Beach
    890 m
  • Jimbaran Fish Market
    900 m
  • Kelan Beach
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children aged 6 - 11 years old can stay with existing bed (applicable for Suite Room, Pool Suite and Premium Suite Room) and an additional charge of IDR 250,000 will be applied per children for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee150000 IDR
  • Distance from city center5.0 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)250000 IDR

The property

  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 143
  • Room voltage220
  • Year property opened2015
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Watermark Hotel and Spa Bali from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location8.0
Room comfort and quality9.2
Service8.7
Value for money8.8
High score for Bali
Rating
9+ Exceptional (257)
8-9 Excellent (113)
7-8 Very Good (113)
6-7 Good (26)
<6 Below Expectation (40)
Time of the year
Mar - May (96)
Jun - Aug (166)
Sep - Nov (153)
Dec - Feb (134)
All guests (954)
All room types
All languages

Show reviews that mention 

Showing 549 verified guest comments
12345
10.0
Exceptional
Nicole from Singapore
Group
Suite Room
Stayed 3 nights in July 2022

I loved this hotel”

I absolutely loved this hotel. if you are hesitating to choose this hotel, i hope this review changes your mind. first of all, watermark is in an incredible location. it is just 7 mins drive from the airport, and there are several good warongs located nearby (sambal lalapan and babi guling). there is even an alfamart nearby if you need to do some late-night shopping. it is near to popular places like jimbaran bay as well. the staff were also incredibly friendly to us, even when we walked past the front desk at 1am, they would greet us with a smile on their faces. room service is also quick and efficient. we were given the wrong bed size (asked for super king but got 2 queen beds), and they changed it at 6pm the same day. i also asked for an iron and they were able to deliver it to my room (with an ironing board!) in 5-10 minutes. facilities wise, there is an infinity pool at the top storey. i did not manage to use the pool but it looked clean and spacious. the outdoor bar is closed though. there is even a gym with the basic gym equipment. there is a cafe at the hotel lobby, which i really appreciated because we could stop by whenever for some quick drinks. there is also a japanese restaurant right beside the hotel, and we were provided 10% vouchers for it. the room was exactly as pictured. large, clean and spacious. small downsides was that the bathtub took too long to fill because of water pressure, but i didnt really mind it. do note that the laundry prices are quite hefty, so i would not advise you to do laundry at the hotel. but the room is amazing, and i did not even need to use my adapters because the plugs were the same as my country. the communal space in the suite room is extremely useful, especially if you are travelling in big groups. there is even a day bed at the balcony. overall, i am really glad i chose this hotel. i would 100% come back.

Reviewed July 14, 2022

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Dear Nicole, Thank you so much for staying with us and it's such a great pleasure to receive your stunning review. We truly deeply appreciate your review :) and hopefully your review can inspire other travelers to come and stay with us in the future. Please be assured that your review has been shared to our entire team and we believe it will always motivate us to give the best service to all guests. Look forward to welcoming you back again in the future. Please stay in touch whenever you wish to visit Bali. See you again. Yours sincerely, Satoshi Hayasaka General Manager

Responded August 12, 2022
Watermark Hotel and Spa Bali
10.0
Exceptional
Shobra from Malaysia
Family with young children
Superior Room
Stayed 1 night in March 2019

Great location, warm hospitality, very nice room . ”

- Location - it is near to convenient store, eateries (I didn't notice Naughty Nuri is just few hundred metres away, should have try it!), and - There are few pools inside the hotel but didnt manage to use it because of our short stay. Didn't try their breakfast either. - Very warm hospitality by the frontliner who also carried our bag for us, but didn't manage to get his name. - Lastly, about the room, we stayed in Superior Room but the bed is Super King size, room is huge, and very comfortable stay as my 2 years old toddler can walk around freely in the room.

Reviewed March 13, 2019

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Dear Shobra, Thank you so much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We really appreciate your stunning star review and so glad to know your memorable experience while staying with us. If you have a plan to visit the Island of Gods, please do not hesitate to contact us again, Hope to seeing you again and keep in touch. Yours sincerely, Satoshi Hayasaka, General Manager

Responded March 15, 2019
Watermark Hotel and Spa Bali
10.0
Exceptional
Nathanael from Indonesia
Couple
Superior Room
Stayed 1 night in December 2019

Cozy hotel in the heart of Bali”

We love the room, its big, clean and have a window patio that you can sit on. The hotel exterior also looks nice. There is a spa and Japanese restaurant in the hotel but we didn't get to try it. There is a free hotel shuttle to nearby mall (at certain time only). Location is great. 15-20 mins to airport, 5 minutes to Jimbaran beach. There is few street food and restaurant around the hotel. Convenient store and "babi guling resto" just a cross the hotel. The only bad things if i have to nitpick are small pool and small parking lot (for those bringing their car) Otherwise its a great hotel and would definitely come back

Reviewed January 05, 2020

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Dear Nathanael, Thank you so much for giving us a glowing review and it's a pleasure to acknowledge your remarkable experience while staying with us. Your compliment words has been shared to entire team, as we believe it will motivate us to always give the best service to all guests. Furthermore, we truly appreciate your insight about the swimming pools as well as parking area. We can't wait to welcoming you back again and should you need any help for your next reservation, please feel free to contact us at anytime. Keep in touch and see you soon. Yours sincerely, Satoshi Hayasaka Director

Responded January 23, 2020
Watermark Hotel and Spa Bali
9.6
Exceptional
Jia from Malaysia
Couple
Superior Room
Stayed 1 night in May 2019

Valuable & I'm totally Satisfied Stay.”

The design of the room is good, clean & comfortable. Room had been specially decorated (both bed & bath tubs) as requested, to kick start our Bali Trip. All the facilities & amenities are being maintained well. Both roof top pool (well design & decorated and you can watch SUNSET from here) & main pool are good (water not that clear?). The small souvenir & convenient shop is maintained well. A cafe worth to visit too. The lobby is comfortable, while waiting for our driver. Security is strict for every incoming vehicles. Nearby has all the marts (more than 4 diff marts & mini marts) in walking distance. Very near to Jimbaran beach, less time spent for traveling to there. It's not near to all those shopping area like Kuta, but you can have a peaceful stay here, although the traffic is still heavy?) The buffet-style breakfast i can give 10/10, good food, varieties & environment. I'm happy & satisfied, will stay here again for my next visit.

Reviewed May 19, 2019

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Dear Jia, Thank you so much, it is a great pleasure to receive your awesome feedback about your lovely stay experience with us particularly with hotel facilities as well as our food and beverage outlets. It is our personal, heartfelt joy to provide you with the service you need to relax in comfort. We really appreciate and it will be a pleasure to host you again in the future whenever you return to the beautiful Island of Gods." Keep in touch always! Yours sincerely, Satoshi Hayasaka, General Manager

Responded June 12, 2019
Watermark Hotel and Spa Bali
10.0
Exceptional
Toufan from Indonesia
Family with young children
Suite Room
Stayed 2 nights in January 2019

Cozy Hotel by Jimbaran”

we stayed in suite room with 3 boys, the room was big around 64m2 with double queen bed. Nice and comfortable bed and pillow. Breakfast has a choice of international breakfast or Japanese set menu. The hotel is also right accross delicous Babi Guling (balinese suckling pig) called Nasi babi guling Karya Rebo and about 5 min away to Kedonganan beach by hotel free shuttle.

Reviewed January 02, 2019

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Dear Toufan, Thank you very much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We are absolutely delighted to read your positive feedback while staying with us. We all really appreciate your stunning star review and if you have a plan to visit the Island of Gods, please do not hesitate to contact us again, See you again in the future... Yours sincerely, Satoshi Hayasaka, General Manager

Responded February 28, 2019
Watermark Hotel and Spa Bali
10.0
Exceptional
suryadi from Indonesia
Family with teens
Suite Room for 4 persons
Stayed 2 nights in June 2019

Refreshing ”

pros - there is a water dispenser in each of our room great idea! - good breakfast for providing whip cream with pancake - the room is big, we had family room and the balcony is just great Cons - I had 2 rooms but the other room where my siblings stayed they can’t lock the balcony door - the bathroom isn’t that much of old people friendly, although it looks majestic

Reviewed June 11, 2019

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Dear Suryadi, Thank you very much for choosing our hotel as the start of your Bali getaway. We sincerely appreciate your valuable feedback and please be assured your information about the door lock has been followed up by our respective department. It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods. Keep in touch! Yours sincerely, Satoshi Hayasaka, General Manager

Responded June 12, 2019
Watermark Hotel and Spa Bali
10.0
Exceptional
Tania from Indonesia
Family with young children
Suite Room
Stayed 2 nights in February 2020

Perfect hotel ”

Pros: 1. Super duper king bed 2. Spacious room 3. Massive bathtub 4. Dispenser, microwave, coffee maker👌 5. Free coffee and tea for suite guests from 11am-10pm 6. Day bed in balcony 7. Helpful staffs Contras: Breakfast was not good enough. To little choice. Put more option. But overall, this hotel is beyond our expectations. Perfecto! 👌

Reviewed February 26, 2020

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Dear Tania, Thank you so much for giving us a glowing review and it's a pleasure to acknowledge your remarkable experience while staying with us. Your compliment words has been shared to entire team, as we believe it will motivate us to always give the best service to all guests. Also, thank you for sharing your insight about the varieties of breakfast, for sure we will consider it for our future improvement. We look forward to seeing you again on your next holiday. Keep in touch and see you soon. Yours sincerely, Satoshi Hayasaka General Manager

Responded March 13, 2020
Watermark Hotel and Spa Bali
10.0
Exceptional
John from China
Family with young children
Suite Room
Stayed 3 nights in September 2019

wonderful stay”

Great service. Great food. Spacious room for a family at a good value. Clean. Management very considerate and thinks ahead of time.

Reviewed October 04, 2019

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Dear John, Thank you so much for the glowing star and write a beautiful review about your experience during your stay with us. it will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Keep in touch always! Yours sincerely, Satoshi Hayasaka, General Manager

Responded October 23, 2019
Watermark Hotel and Spa Bali
9.6
Exceptional
Ján from Slovakia
Couple
Suite Room
Stayed 3 nights in November 2019

Great hotel for good money”

Everything we needed, room clean and big, staff always smiling, and helpfull with everything, no problem with all things we needed. Food in restaurants good a bit expensive for Bali, the Spa too...

Reviewed November 22, 2019

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Dear Jan, Thank you so much for giving us a glowing review and it's a pleasure to acknowledge your remarkable experience while staying with us. Your compliment words has been shared to entire team, as we believe it will motivate us to always give the best service to all guests. We look forward to seeing you again on your next holiday. Keep in touch and see you soon. Yours sincerely, Satoshi Hayasaka Director

Responded December 30, 2019
Watermark Hotel and Spa Bali
9.2
Exceptional
Inna from New Zealand
Family with teens
Suite Room
Stayed 3 nights in December 2019

Perfect restful quiet stay ”

What we liked: we booked a Suite room, more expensive but worth it. Extra bonuses included access to the suite lounge club with unlimited snacks and hot/cold drinks, late check-out, and free shuttles to Seminyak, Kuta, and beach. We arrived early and our room was already available which was a welcome surprise. The room was spacious, modern, well-equipped with a Nespresso coffee machine, water cooler, and quality toiletries. Spacious balcony with sunbed. Inexpensive cocktails by the pool (70K nett for 2) and the restaurant (Senses) was good and reasonably priced. Decent exchange rate money changer in the lobby, same as at banks. Beach towels provided. Staff in Bali are always friendly but the staff at Watermark were particularly helpful and genuinely interested. What could be improved: breakfast buffet on cheap side. Mattress on raised pedestal, 1 foot above floor, hazard in the dark. Location offers limited eatery choices and no bars or shops nearby. Only one spa across the road.

Reviewed December 19, 2019

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Dear Inna, Thank you very much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We are absolutely delighted to read your positive feedback while staying with us at our Suite room. Furthermore, we truly appreciate your suggestion about some areas that need to be improved, please be assured that your valuable feedback has been dully noted by our entire team. We do hope to welcoming you and your family again on your next holiday. Please feel free to contact us whenever you wish to visit Bali again. Stay in touch. Yours sincerely, Satoshi Hayasaka Director

Responded January 02, 2020
Watermark Hotel and Spa Bali
10.0
Exceptional
I from Indonesia
Couple
Superior Room
Stayed 1 night in December 2019

Nice room facilities ”

Really enjoy our stay at Watermark, the staff and facilities is nice, especially the room large bed and have bathtub...

Reviewed December 15, 2019

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Dear I, Thank you so much for giving us a glowing review and it's a pleasure to acknowledge your remarkable experience while staying with us. Your compliment words has been shared to entire team, as we believe it will motivate us to always give the best service to all guests. We look forward to seeing you again on your next holiday. Keep in touch and see you soon. Yours sincerely, Satoshi Hayasaka Director

Responded January 02, 2020
Watermark Hotel and Spa Bali
9.2
Exceptional
Kit
Couple
Superior Room
Stayed 8 nights in August 2019

Friendly staff and clean room!”

The room we stayed in was the Superior room. The room had a huge King sized bed, had a bathtub and it was very clean. :) Staff over there would always greet you with a smile when they see you and it really made my day! Breakfast buffet provided by the hotel could be improved to have more variety daily. Hotel location was alright, there are a lot of warungs and convenience stores nearby the hotel. Overall, I enjoyed my stay here at Watermark Hotel!

Reviewed September 07, 2019

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Dear Kit, Thank you so much for taking the time to describe your recent stay at Watermark Hotel & Spa Bali. We are grateful to read your remarkable review and please be assured that your review has been forwarded to our entire team. We do believe that this will always encourage us to always provide the warm hospitality to all guests. We sincerely appreciate your awesome review! See you again in the future... Yours sincerely, Satoshi Hayasaka, General Manager

Responded September 26, 2019
Watermark Hotel and Spa Bali
10.0
Exceptional
I from Indonesia
Couple
Superior Room
Stayed 1 night in March 2019

Excellent ”

The staff and the facilities is very good, suite room recommended

Reviewed March 23, 2019

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Dear I, Thank you so much, it is our pleasure to receive your stunning review about your experience while staying with us and we are so glad to have a great opportunity to serve you. We really appreciate your stunning review and it will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Keep in touch always! Yours sincerely, Satoshi Hayasaka, General Manager

Responded June 07, 2019
Watermark Hotel and Spa Bali
9.2
Exceptional
PUA from Malaysia
Couple
Suite Room
Stayed 3 nights in December 2019

Big room equipped with everything ”

Pros- near airport, you may just call go-jek transfer about 5 sgd. Spacious room equipped with everything you need. Room clean and tidy every morning while we out for breakfast, swift action! Japanese restaurant food is good compare to the international food. Cons- International food less variety. I’m only interested to the typical omelette egg & breads through out 3 nights. No shopping street as like in Kuta. We can hear the sound outside when ppl talk.

Reviewed December 12, 2019

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Dear PUA, Thank you for sharing your stay experience about your lovely stay experience and we are so grateful to acknowledge that your stay was memorable. Your valuable feedback are much appreciated. We do hope we could serve much better specially with food & beverage menu on your next holiday and we look forward to welcoming you back again. Keep in touch and see you soon. Yours sincerely, Satoshi Hayasaka Director

Responded January 23, 2020
Watermark Hotel and Spa Bali
9.6
Exceptional
Sandra from Indonesia
Group
Suite Room for 4 persons
Stayed 2 nights in February 2020

Hotelnya nyaman.. will be back soon 🥰”

Proses reservasi yang mudah.. dapet welcome drink selagi check in.. kamarnya sangat nyaman.. Dan bersih.. staf hotel sangat ramah Dan membantu.. Bahkan ketika Harus early check out pun sangat membantu.. Thank you for the experience 🙏

Reviewed February 14, 2020

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Dear Sandra, Terima kasih banyak telah meluangkan waktu untuk menuliskan pengalamannya selama menginap di Watermark Hotel & Spa Bali. Kami sangat senang menerima review Anda dan kami tentunya menanti kedatangannya kembali. Sampai berjumpa di liburan selanjutnya, terima kasih banyak. Yours sincerely, Satoshi Hayasaka General Manager

Responded March 12, 2020
Watermark Hotel and Spa Bali
9.2
Exceptional
Vemmy from Indonesia
Family with young children
Suite Room for 4 persons
Stayed 1 night in March 2019

Nice hotel and value for money !!”

We stayed 1 night in this hotel and booked suite room. The room's clean and spacious. There're 2 queen beds and 1 sofa and mini pantry. We were allowed to access the lounge, mini snacks and various of drinks were available. The highlight was the breakfast in Japanese Restaurant (Imadoki), the dishes were mouth watering. Two thumbs up for Watermark Hotel. We will definitely come back soon :)

Reviewed April 29, 2019

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Dear Vemmy, Thank you so much for having chosen the Watermark Hotel & Spa as your home in Bali during your recent holidays. Pleasure to acknowledge that you enjoyed the hotel facilities as well as our Japanese restaurant. We hope to seeing you again and please stay in touch whenever you wish to visit Bali again. Yours sincerely, Satoshi Hayasaka, General Manager

Responded June 07, 2019
Watermark Hotel and Spa Bali
9.6
Exceptional
Peter from Indonesia
Couple
Superior Room
Stayed 4 nights in June 2022

Best Place to Stay”

Clean, simple and modern style hotel, next to Bigul Karya Rebo, Nuri's, Jimbaran Seafood, location in the center between Kuta Legian and Uluwatu Nusa Dua. Unfortunedly, the wall between rooms is to thin, so we can hear all noises from next room.

Reviewed July 04, 2022

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Dear Peter, Thank you so much for sharing your lovely experience at Watermark Hotel & Spa Bali. It's a great pleasure to acknowledge your valuable review about the surrounding area near hotel and we truly appreciate your insight about the room wall. Your review has been shared to our entire team and we will ensure all guests feel comfortable during stay with us. Look forward to welcoming you back in the future and please stay in touch whenever you wish to visit us again. Yours sincerely, Satoshi Hayasaka General Manager

Responded July 28, 2022
Watermark Hotel and Spa Bali
10.0
Exceptional
Wei from China
Couple
Superior Room
Stayed 2 nights in December 2018

Great ”

Close to the beach and the room is good.

Reviewed January 07, 2019

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Dear Wei, We sincerely appreciate your stunning review! Thank you very much, it is a great pleasure and we are very glad to read that you had such a wonderful time with us. We look forward to welcoming you back in the future and see you again and keep in touch! It will be a pleasure to host you again in the future should you return to the beautiful Island of Gods." Yours sincerely, Satoshi Hayasaka, General Manager

Responded February 28, 2019
Watermark Hotel and Spa Bali
9.2
Exceptional
Sherly from Indonesia
Couple
Superior Room
Stayed 1 night in December 2020

Japanese style hotel”

This hotel is located on the main streets where you are able to access to restaurants, mini marts, laundry, banks and even beach side restaurants! The cleanliness of this hotel is excellent and the it is very spacious. Much recommended for business, leisure and honeymoon!

Reviewed January 06, 2021

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Dear Sherly, Thank you so much, it is a great pleasure to receive your stunning feedback about your remarkable stay experience with us. Your feedback will be shared to our entire team and believe it will motivate us to always provide a remarkable experience to all guests. We hope to seeing you all again in the future, stay in touch. Yours sincerely, Satoshi Hayasaka, General Manager

Responded January 25, 2021
Watermark Hotel and Spa Bali
9.6
Exceptional
Robert from Germany
Couple
Superior Room
Stayed 10 nights in February 2020

Great, modern hotel with nice pools and great breakfast buffet ”

Nice and spacious rooms, two swimming pools, outstanding breakfast buffet. Loved it!

Reviewed February 23, 2020

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Dear Robert, Thank you so much, it is a great pleasure to receive your awesome feedback about our hotel facilities. Please be assured that your valuable feedback has been shared to our entire team and it will be a pleasure to host you again in the future whenever you return to the beautiful Island of Gods." Keep in touch always and see you again. Yours sincerely, Satoshi Hayasaka, General Manager

Responded March 13, 2020
Watermark Hotel and Spa Bali
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