Exterior view, Vivien's Hotel in Cebu
Superior Twin Room - Guestroom, Vivien's Hotel in Cebu
Facilities, Vivien's Hotel in Cebu
Entrance, Vivien's Hotel in Cebu
Exterior view, Vivien's Hotel in Cebu
Exterior view, Vivien's Hotel in Cebu
Facilities, Vivien's Hotel in Cebu

Removed from saved list

8.6Excellent

2,696 reviews

2,696 reviews

Service 9.1
Cleanliness 8.8
Location 8.8
Value for money 8.8
Facilities 8.2
See map

8.8Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
mepz 2
260 m
SM Hypermart
300 m
Robinson's Pueblo
460 m
Popular landmarks
Fort San Pedro
6.4 km
Casa Gorordo Museum
6.5 km
Yap Sandiego Ancestral House
6.6 km
Basilica De Sto. Nino
6.7 km
Magellan's Cross
6.8 km
Closest landmarks
Mom And Kids Clinic
280 m
Villamor Eye Clinic
650 m
Mactan Doctors Hospital
950 m
Gaisano Savers Mart
970 m
Du Baguio
1.0 km
2023

Vivien's Hotel

Basak-Marigondon Road, Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Check-in [24-hour]

Free airport transfer

Great Breakfast

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Game room

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.8
Location rating8.8
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport2.3 km

Rooms available at Vivien's Hotel

Superior Queen Room
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Double/Twin Room - Leisure Stay
...
  • Non-smoking
  • 2 single beds or 1 queen be...
Enter dates to see prices
Superior Room
...
  • Room size: 18 m²/194 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Room
...
    Enter dates to see prices
    Superior Queen/Twin - Quarantine Room
    ...
      Enter dates to see prices
      Double or Twin Superior
      ...
        Enter dates to see prices
        Guest Room
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
          • 1 single bed
          Enter dates to see prices

          Frequently asked questions

          Does Vivien's Hotel provide dry cleaning services?

          Yes! Vivien's Hotel features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

          What procedures does Vivien's Hotel take in terms of hygiene, safety, and cleanliness?

          Vivien's Hotel adhere to our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, temperature check for guests and staff, body thermometer, free face masks, first aid kit, and sterilizing equipment for more completed safety precautions and hygiene protocols.

          What interesting attractions are nearby Vivien's Hotel that are in walking range?

          While staying at Vivien's Hotel, start off your vacation by exploring the closest points of interest that are within walking distance to the property which include Hadsan Beach, mepz 2, and SM Hypermart.

          What public parks are in close proximty of Vivien's Hotel?

          While staying at Vivien's Hotel, take joy in your morning or evening stroll at nearby park such as Rizal Children's Park.

          What are the property's policies for children's bedding at Vivien's Hotel?

          Vivien's Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          At what time of the year is Vivien's Hotel most popular?

          Vivien's Hotel's most popular month where verified guests travelers have stayed the most is in June.

          In which languages can Vivien's Hotel's personnel communicate?

          Vivien's Hotel can converse up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

          What is the verified guest review consensus about Vivien's Hotel's beds?

          91.0% of our verified guest reviews have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Vivien's Hotel down in the review section.

          What is the typical rating that past Families with older children have given to Vivien's Hotel?

          Verified families with older children that have stayed at this property have given Vivien's Hotel an average rating of 9.2. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that verified Group travelers have given to Vivien's Hotel?

          Verified group travelers that have stayed at this property have given Vivien's Hotel an average rating of 8.8. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

          What do local visitors think about Vivien's Hotel?

          Verified local visitors that have stayed at this property have given Vivien's Hotel an average rating of 8.7. You can look up on more in depth customer testimonials, and responses for this property down in the review section.

          What people love about Vivien's Hotel

          • 9.2

            Exceptional
            Cleanliness

            "Our room at the hotel was nice and clean."

            Cesar

            |

            October 13, 2023

          • 10

            Exceptional
            Cleanliness

            "Very clean hotel."

            Cesar

            |

            October 11, 2023

          • 8.4

            Excellent
            Staff 

            "Overall, our stay was great, the hotel location was very convenient, and the staff was friendly, accommodating, and helpful."

            Mich

            |

            September 12, 2023

          Property ranking|Compared to 2,663 Cebu properties
          Service score
          9.2/10
          Value for money score
          8.8/10
          Location score
          8.8/10
          Cleanliness score
          8.8/10
          Better than
          96
          %
          of Cebu properties
          Better than
          94
          %
          of Cebu properties
          Better than
          94
          %
          of Cebu properties
          Better than
          94
          %
          of Cebu properties
          More about Vivien's Hotel

          More about Vivien's Hotel

          Vivien's Hotel

          It's time for an adventure-filled holiday! Explore Cebu with a stay at Vivien's Hotel.
          Vivien's Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Cebu.
          Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
          Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
          Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Vivien's Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
          The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Vivien's Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


          Dining and things to do

          Start your vacation days in the best possible way. Your mornings at Vivien's Hotel begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Guests of Vivien's Hotel can even have groceries delivered to their room for cooking, using the hotel's special service.
          Vivien's Hotel offers an excellent variety of recreational facilities. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


          Around the property

          Vivien's Hotel is the perfect spot to explore Cebu's fascinating cultural sights and attractions. Your exploration of the surroundings of Vivien's Hotel begins with a visit to Ayala Center only 6.8 km away.


          Reasons to stay here

          This hotel scores higher than 93% of the city's accommodations on value for money
          This hotel stands above the rest with a cleanliness score that beats 93% of accommodations in the city.
          This hotel stands out for its staff and service, scoring higher than 95% of the city's accommodation.

          Show less

          Amenities and facilities

          Excellent
          Facilities

          8.2

          Most talked about facilities

          Breakfast

          1 mention

          Housekeeping

          1 mention

          Languages spoken
          • English
          • Filipino
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Game room
          Cleanliness and safety
          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • A la carte breakfast
          • Alcohol
          • Bottle of water
          • Breakfast [buffet]
          • Breakfast [continental]
          • Breakfast [free]
          • Grocery delivery
          • Kitchen
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Convenience store
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Gift/souvenir shop
          • Heating in public area
          • Invoice provided
          • Ironing service
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoke-free property
          • Smoking area
          • Xerox/fax in business center
          For the kids
          • Family room
          • Kids meal
          • Kids safety features
          Access
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Shuttle service
          • Taxi service
          Available in all rooms
          • Accessible by stairs
          • Air conditioning
          • Blackout curtains
          • Complimentary tea
          • Desk
          • Electric kettle
          • Free bottled water
          • Free instant coffee
          • Hair dryer
          • Heating
          • Individual air conditioning
          • In-room safe box
          • Internet access – wireless
          • Mini bar
          • Mirror
          • Non-smoking
          • Private bathroom
          • Refrigerator
          • Safety/security feature
          • Satellite/cable channels
          • Scale
          • Shower
          • Slippers
          • Smoke detector
          • Telephone
          • Toiletries
          • Towels
          • Trash cans
          • Wi-Fi [free]
          • Window

          Food and dining

          Breakfast options
          • American
          • Continental
          • Buffet
          Restaurants on site
          Restaurant
          • Cuisine: Asian
          • Menu: Buffet, A-la-carte

          Location

          Basak-Marigondon Road, Mactan Island, Cebu, Philippines, 6015
          Excellent
          Location

          8.8

          Airports
          • Mactan-Cebu International Airport (CEB)
            2.3 km
          • Bohol–Panglao International Airport (TAG)
            83.6 km
          Public transportation
          • Cebu North Bus Terminal
            4.8 km
          • Cebu South Bus Terminal
            7.7 km
          Hospital or clinic
          • Mom And Kids Clinic
            280 m
          Shopping
          • SM Seaside City Cebu
            9.2 km
          Convenience store
          • On-site
          Cash withdrawal
          • ATM
            940 m

          What's nearby

          Popular landmarks
          • Fort San Pedro
            6.4 km
          • Casa Gorordo Museum
            6.5 km
          • Yap Sandiego Ancestral House
            6.6 km
          • Basilica De Sto. Nino
            6.7 km
          • Magellan's Cross
            6.8 km
          • Ayala Center
            6.8 km
          • Colon Street
            7.1 km
          • Taoist Temple
            9.2 km
          • Temple of Leah
            12.7 km
          • Tops Lookout
            13.0 km
          Nearby landmarks
          • mepz 2
            260 m
          • Mom And Kids Clinic
            280 m
          • SM Hypermart
            300 m
          • Robinson's Pueblo
            460 m
          • Villamor Eye Clinic
            650 m
          • Mactan Doctors Hospital
            950 m
          • Gaisano Savers Mart
            970 m
          • Du Baguio
            1.0 km
          • Farmacia ni Dok
            1.0 km
          • Hoops Dome
            1.1 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-in until00:00
          • Check-out from00:00
          • Check-out until12:00
          • Reception open until00:00
          Getting around
          • Airport transfer fee0 PHP
          Extras
          • Breakfast charge (unless included in room price)298 PHP
          The property
          • Non-smoking rooms/floorsyes
          • Number of floors3
          • Number of restaurants1
          • Number of rooms 52
          • Year property opened2019
          Parking
          • Daily parking fee0 PHP

          Reviews of Vivien's Hotel from real guests

          Provided by verified guests of Agoda
          8.6
          Service9.1
          Cleanliness8.8
          Location8.8
          Value for money8.8
          Facilities8.2
          High score for Cebu
          Rating
          9+ Exceptional (479)
          8-9 Excellent (123)
          7-8 Very Good (106)
          6-7 Good (37)
          <6 Below Expectation (64)

          Show reviews that mention 

          Showing 809 verified guest comments
          12345
          10.0
          Exceptional
          Irish from Philippines
          Couple
          Superior Queen Room
          Stayed 1 night in August 2022

          Clean and new, excellent staff and services”

          Had a quick stay here last year before catching an early morning flight the next day. Free shuttle to and from the airport, free breakfast i think, and front desk and driver were really nice. Best of all was the room. I really liked it. It maximized the space well and it was clean and new.

          Reviewed May 05, 2023

          Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again! “Your Place To Be” Vivien’s Hotel

          Responded May 05, 2023
          Vivien's Hotel
          10.0
          Exceptional
          태우기 from South Korea
          Solo traveler
          Superior Queen Room
          Stayed 1 night in March 2023

          Satisfaction review and personal tips?”

          I booked a pickup service and got a good response. It took a long time to buy a SIM card at the airport (slow because of the direct subscription, more than 10 minutes per person), so I recommend taking the pickup vehicle and going to the Hypermarket across the street the next morning to exchange currency and get a SIM card. They don't sell SIM cards at the Seven Eleven across the street. (However, you need to subscribe to a SIM card separately. Get a SIM card and use the hotel WiFi to subscribe. It's hot outside and the data is slow.) There is a McDonald's Jollibee nearby that is open 24 hours, so it was good to be able to go there right after arriving at the accommodation. If you are moving to another accommodation the next day, I recommend buying it at the Hypermarket in the morning and then moving. It was cheaper than the Korean mart inside Makhtan. Translate your Korean address into English in advance and take a screenshot or write it down. The room was clean and everything was good, but the chicken kept crying. Apart from that, it was okay. I booked it because I didn't want my solo trip to go wrong from the first day, and it was good. It's close to the airport, they also provide pickup service, and there are some infrastructure in front of the accommodation, so it was good.

          Reviewed March 18, 2023
          Auto-translated through generative A.I.

          Dear Mr./Ms. 태우기 , Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service guest deserve. Thank you for giving us this proverbial pat on the back, you made our day! Also, we thank you for your suggestion, it is highly appreciated and rest assured that this is forwarded to the concerned department to improve our service. We will strive to deliver great experiences consistently and we look forward to being of service to you again! “Your Place To Be”

          Show more
          Vivien's Hotel
          9.6
          Exceptional
          Marc from United States
          Group
          Superior Queen Room
          Stayed 1 night in May 2023

          Good spot to overnight to catch flight ”

          For when you have a layover or have an early morning flight out of Cebu, this is a good choice. The room has all you need. Good bed, shower, and other basic things to get some sleep before heading out to the airport. Everything was clean, the staff were great. They have a free shuttle to the airport. A few people may complain the queen room did not have a wall of windows, just a floor to ceiling off to the side about 1 meter wide. But you are here to sleep, not stare at the ships across the street. Besides, more glass means more street noise coming through. The minor complaints would be that you can hear the hallway noise clearly, but most hotels in the Philippines are like that. I would book here again if I was passing through again.

          Reviewed May 04, 2023

          Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. We are grateful to have a guest as understanding as you Sir. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again! “Your Place To Be” Vivien’s Hotel

          Responded May 05, 2023
          Vivien's Hotel
          10.0
          Exceptional
          JEON from South Korea
          Family with young children
          Superior Twin Room
          Stayed 2 nights in April 2023

          Review of 2 nights at Vivian”

          The staff kindly picked us up from the airport and we arrived at the hotel without any difficulties. Two adults and two elementary school students stayed comfortably in two single beds. The only issue was that the water in the bathroom didn't drain well. Other than that, the staff were friendly, there was a currency exchange and shopping mall within walking distance, and there was a 7-Eleven across the street from the hotel. If you go out of the hotel and turn left, there is a Jollibee.

          Reviewed April 13, 2023
          Auto-translated through generative A.I.

          Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again! “Your Place To Be” Vivien’s Hotel

          Responded May 05, 2023
          Vivien's Hotel
          10.0
          Exceptional
          Aileen from Philippines
          Couple
          Superior Queen Room
          Stayed 1 night in April 2023

          Very clean hotel. Looks new.”

          Room is very clean and the bed has duvet. Staffs are great. Good value for money, price you pay inclusive of breakfast and airport transfers. Helpful in the budget since taxis and grab is expensive in Cebu. Close to airport.

          Reviewed April 10, 2023

          Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again! “Your Place To Be” Vivien’s Hotel

          Responded May 05, 2023
          Vivien's Hotel
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss