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Newly renovated

CREW EXPRESS Hotel

3 stars out of 5
Jl.Arteri Kualanamu No.19 Deliserdang, Tanjung Morawa, Deli Serdang, Indonesia, 20372 - See map

Immerse yourself in the vibrant atmosphere of Percut Sei Tuan in Deli Serdang at CREW EXPRESS Hotel. This property is perfect for two travelers seeking a hassle-free stay. With exclusive amenities like express check-in/check-out and room service, your comfort is the priority. Stay connected with complimentary Wi-Fi in the air-conditioned rooms, which also feature refreshing showers and a range of toiletries. Select rooms offer picturesque views of the serene garden or the lively street. Experience the cultural heritage and scenic surroundings of the area while enjoying a convenient and comfortable stay at CREW EXPRESS Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Front desk [24-hour]

Free airport transfer

Newly renovated

Free Wi-Fi in all rooms!

Breakfast [free]

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Breakfast [free]

Restaurants

This property is in high demand!

13 travelers have booked today.

See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Kualanamu International Airport
9.2 km
Silangit Airport
148.7 km
Penang International Airport
250.4 km
Value for money8.9
Distance to city center23 km
Location rating8.9

Rooms available at CREW EXPRESS Hotel

Economy King Bed
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Business King Bed
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Economy Twin bed
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 2 single beds & 2 single be...
Enter dates to see prices
Business Twin Bed
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 single bed & 1 single bed
Enter dates to see prices
Economy Single Room
...
  • Shower
  • 1 single bed & 1 single bed
Enter dates to see prices
Business Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
Enter dates to see prices
Twin Room with Bathroom
...
  • Shower
  • 2 single beds
Enter dates to see prices
Economy Room
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does CREW EXPRESS Hotel offer airport transfer?

CREW EXPRESS Hotel provides airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

Is car parking available at CREW EXPRESS Hotel?

CREW EXPRESS Hotel offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does CREW EXPRESS Hotel provide an option for contactless check-in and check-out?

At CREW EXPRESS Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What is the typical travel time to the closest airport from CREW EXPRESS Hotel?

The average travel time to get from CREW EXPRESS Hotel to the airport is 15 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

When was CREW EXPRESS Hotel built?

CREW EXPRESS Hotel was built in 2016.

What do visitors love most about CREW EXPRESS Hotel?

Past guests that stayed at CREW EXPRESS Hotel have given this property a rating of 8.916 for its outstanding location as the primary highlight for their stay.

What is the verified guest review consensus about CREW EXPRESS Hotel's Wi-Fi?

100.0% of our past visitor testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for CREW EXPRESS Hotel down in the review section.

What is the typical rating that past Business travelers' have given to CREW EXPRESS Hotel?

Past business travelers that have stayed at this property have given CREW EXPRESS Hotel an average rating of 8.1. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to CREW EXPRESS Hotel?

Verified families with young children that have stayed at this property have given CREW EXPRESS Hotel an average rating of 8.1. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to CREW EXPRESS Hotel?

Verified group travelers that have stayed at this property have given CREW EXPRESS Hotel an average rating of 8.3. You can find more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at CREW EXPRESS Hotel?

CREW EXPRESS Hotel provides free WiFi to help your business event or gathering a successful one.

Is breakfast offered at CREW EXPRESS Hotel?

Start your days right, with the buffet breakfast options made available at CREW EXPRESS Hotel.

More about CREW EXPRESS Hotel

More about CREW EXPRESS Hotel

Experience Comfort and Convenience at CREW EXPRESS Hotel

Welcome to CREW EXPRESS Hotel, a charming 3-star hotel located in the heart of Deli Serdang, Indonesia. With its prime location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. Upon arrival, guests will be welcomed by the warm and friendly staff, ensuring a pleasant check-in experience. Check-in time starts from 10:00 AM, allowing you to start your stay early and make the most of your time in Deli Serdang. The hotel's convenient location, just 23 km from the city center, offers easy access to popular attractions, shopping centers, and dining options. CREW EXPRESS Hotel boasts a total of 65 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect room to suit your needs. The rooms are tastefully decorated and equipped with modern amenities to ensure a relaxing and enjoyable stay. For families traveling with young children, this hotel offers a generous child policy. Children between the ages of 2 to 5 can stay free of charge, making it an ideal choice for a family getaway. The hotel's friendly and attentive staff will go above and beyond to make your little ones feel welcome and comfortable. In addition to its convenient location and comfortable rooms, CREW EXPRESS Hotel also offers easy access to the airport, with a travel time of just 15 minutes. This makes it an ideal choice for travelers who value convenience and efficiency. Built in 2016, CREW EXPRESS Hotel combines modern facilities with a touch of traditional Indonesian hospitality. Check-out time is until 01:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this delightful hotel. Experience the comfort, convenience, and warm hospitality of CREW EXPRESS Hotel during your stay in Deli Serdang, Indonesia. Book your stay today and create lasting memories in this charming destination.

Unwind and Relax in CREW EXPRESS Hotel's Entertainment Facilities

At CREW EXPRESS Hotel, we understand the importance of providing our guests with a truly enjoyable and memorable stay. That's why we offer a range of top-notch entertainment facilities to ensure that your time with us is filled with fun and relaxation. One of our standout features is our shared lounge area, where you can kick back and unwind after a long day of exploring Deli Serdang. This cozy space is perfect for socializing with fellow travelers or simply enjoying some downtime. Catch up on your favorite TV shows or watch a movie on the large flat-screen TV, which is equipped with a variety of channels and entertainment options. The comfortable seating and inviting atmosphere make it the ideal spot to relax and recharge. Whether you're traveling solo or with a group, our shared lounge/TV area is sure to enhance your stay at CREW EXPRESS Hotel. So sit back, grab a snack from our on-site convenience store, and let the good times roll in our fantastic entertainment facilities.





Convenience Facilities at CREW EXPRESS Hotel

Welcome to CREW EXPRESS Hotel, where convenience is our top priority. With a range of exceptional facilities, your stay with us will be nothing short of comfortable and hassle-free. Stay connected with our complimentary Wi-Fi, available not only in all rooms but also in public areas. Whether you're catching up on work emails or browsing the web for local attractions, our reliable internet connection ensures you're always connected. We understand that everyone has different needs, which is why we have a designated smoking area for our guests who smoke. This area provides a comfortable and well-ventilated space for you to enjoy your cigarette without disrupting the comfort of other guests. Our commitment to providing a pleasant stay extends beyond just the physical space, as we also offer express check-in and check-out services. Say goodbye to long queues and enjoy a seamless and efficient arrival and departure process. At CREW EXPRESS Hotel, we believe in the importance of cleanliness and tidiness. Our dedicated housekeeping team ensures that your room is impeccably cleaned and maintained on a daily basis. You can relax and unwind knowing that your space is fresh and inviting. With our exceptional convenience facilities, we guarantee a stress-free and enjoyable stay at CREW EXPRESS Hotel.

Convenient Transport Facilities at CREW EXPRESS Hotel

At CREW EXPRESS Hotel, we understand the importance of providing convenient transport facilities for our guests. Whether you are arriving by air or car, we have got you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey from the airport to our doorstep. You can simply sit back, relax, and let our professional drivers take care of your transportation needs. For guests who prefer to drive, we have a spacious and secure car park available. The self-parking option allows you to park your vehicle at your convenience, giving you the freedom to explore the city at your own pace. What's even better is that our car park is free of charge, providing you with added value during your stay. Additionally, we offer a convenient shuttle service for our guests. This service allows you to easily explore the surrounding area, visit nearby attractions, or travel to business meetings without any transportation worries. Our shuttle service ensures that you can conveniently reach your desired destinations without the stress of navigating unfamiliar roads. At CREW EXPRESS Hotel, we strive to make your stay as comfortable and convenient as possible. With our airport transfer services, self-parking option, and shuttle service, you can rest assured that your transportation needs will be well taken care of during your time with us.





Indulge in Delectable Delights at CREW EXPRESS Hotel's Halal Restaurant

At CREW EXPRESS Hotel in Deli Serdang, Indonesia, guests are in for a treat with the hotel's exceptional dining facilities. Start your day off right with a delightful breakfast buffet, offering a wide range of options to suit every palate. From freshly baked pastries to hearty omelettes, there is something to satisfy every craving. The breakfast buffet ensures that guests have a hearty and nourishing start to their day, setting them up for a day of exploration and adventure in Deli Serdang. In addition to the breakfast buffet, CREW EXPRESS Hotel boasts a halal restaurant that caters to the dietary needs and preferences of Muslim guests. Indulge in a culinary journey of flavors as you savor the authentic Indonesian dishes prepared by skilled chefs. The restaurant offers a diverse menu, featuring a fusion of traditional Indonesian cuisine and international favorites. Whether you are in the mood for a spicy rendang or a comforting bowl of mie goreng, the halal restaurant at CREW EXPRESS Hotel is the perfect place to satisfy your cravings. With its inviting ambiance and attentive service, dining at the hotel's halal restaurant is an experience not to be missed during your stay.

Comfort and Convenience at CREW EXPRESS Hotel

Experience the perfect blend of comfort and convenience at CREW EXPRESS Hotel in Deli Serdang, Indonesia. With a variety of room types to choose from, we have something to suit every traveler's needs. Our Business King Bed rooms offer a spacious 16 square meters of space, complete with a luxurious king bed for a restful night's sleep. If you prefer separate beds, our Business Twin Bed rooms are the perfect choice, also offering 16 square meters of space and two comfortable single beds. For those on a budget, our Economy King Bed and Economy Twin Bed rooms provide affordable accommodation without compromising on comfort. With 16 square meters of space, these rooms are perfect for solo travelers or couples looking for a cozy retreat. Booking your stay at CREW EXPRESS Hotel through Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your room in just a few clicks, allowing you to focus on enjoying your trip. So why wait? Book your stay at CREW EXPRESS Hotel now and experience comfort, convenience, and unbeatable prices.

Discover the Charming Percut Sei Tuan in Deli Serdang

Nestled in the heart of Deli Serdang, Indonesia, Percut Sei Tuan is a charming neighborhood that offers a delightful blend of natural beauty and cultural heritage. This vibrant area is known for its lush green landscapes, picturesque rice fields, and traditional Indonesian villages, providing a tranquil escape from the bustling city life. One of the highlights of Percut Sei Tuan is its proximity to the iconic Deli Serdang Botanical Garden, a haven for nature lovers and avid photographers. Here, you can immerse yourself in the enchanting beauty of tropical flora and fauna, stroll along the well-manicured pathways, and admire the vibrant colors of the blooming flowers. For those interested in exploring the local culture, Percut Sei Tuan is home to several traditional Indonesian villages where you can experience the authentic way of life. Take a leisurely walk through the village streets, interact with the friendly locals, and witness traditional ceremonies and performances that showcase the rich cultural heritage of the region. With its serene ambiance, natural attractions, and cultural experiences, Percut Sei Tuan is a must-visit destination for travelers seeking a unique and enriching experience in Deli Serdang, Indonesia.

Traveling to CREW EXPRESS Hotel in Deli Serdang, Indonesia

Located in Percut Sei Tuan (Deli Serdang), Deli Serdang, Indonesia, CREW EXPRESS Hotel is a convenient and comfortable accommodation option for travelers visiting the area. Getting to the hotel from the nearest airports is a breeze, ensuring a hassle-free journey for guests. If you are flying into Kualanamu International Airport, the closest airport to Deli Serdang, you have several transportation options to reach CREW EXPRESS Hotel. The most convenient way is to take a taxi or a ride-hailing service, which will take approximately 30 minutes depending on traffic conditions. Alternatively, the hotel can arrange airport transfers upon request, providing a seamless and stress-free journey. For those arriving at Polonia International Airport, another nearby airport, reaching CREW EXPRESS Hotel is also straightforward. Taxis and ride-hailing services are readily available at the airport, offering a comfortable and efficient way to travel to the hotel. The journey typically takes around 40 minutes, allowing guests to relax and enjoy the scenic surroundings. No matter which airport you arrive at, CREW EXPRESS Hotel in Deli Serdang is easily accessible, ensuring a smooth and enjoyable start to your stay. With its convenient location and comfortable amenities, this hotel is an excellent choice for both business and leisure travelers.

Conveniently Located near Healthcare Facilities

Located in Deli Serdang, Indonesia, CREW EXPRESS Hotel offers a convenient location for travelers seeking easy access to healthcare facilities. Within close proximity to the hotel, guests will find Harapanku Klinik Utama Rawat Jalan, Rumah Sakit Esthomihi, and Puskesmas Teladan. These healthcare facilities provide a range of medical services, ensuring that guests can receive prompt and reliable healthcare if needed. Whether you are visiting Deli Serdang for business or leisure, the hotel's proximity to these landmarks offers peace of mind and convenience for all guests.





A Gastronomic Adventure Awaits

Indulge in a gastronomic adventure during your stay at CREW EXPRESS Hotel, with a plethora of dining options just a stone's throw away. Immerse yourself in the local culinary scene at Kampoeng Baroe Kuliner, a vibrant food court that offers a wide array of Indonesian delicacies. From sizzling satay to flavorful nasi goreng, this bustling food court is a haven for food enthusiasts. For a taste of authentic Indonesian home-cooked meals, head over to Rumah Makan Uni Ety. This charming restaurant serves up traditional dishes prepared with love and care, ensuring a truly satisfying dining experience. Whether you're craving spicy rendang or fragrant soto ayam, Rumah Makan Uni Ety has got you covered. With these fantastic dining options just steps away from the hotel, you're in for a culinary treat like no other.





Affordable Luxury at CREW EXPRESS Hotel in Deli Serdang

Experience the perfect blend of comfort and affordability at CREW EXPRESS Hotel in Deli Serdang, Indonesia. With an average room price of just $18, this hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $11. At CREW EXPRESS Hotel, you can enjoy a comfortable stay without breaking the bank. The well-appointed rooms are designed to provide a relaxing ambiance, featuring modern amenities and stylish decor. Whether you are a business traveler or a tourist exploring the city, this hotel offers everything you need for a pleasant stay. With its strategic location, CREW EXPRESS Hotel allows easy access to popular attractions and business districts in Deli Serdang. After a day of exploring the city, guests can unwind at the hotel's rooftop bar, offering stunning views and a wide selection of beverages. The friendly and attentive staff ensure that every guest's needs are met, making your stay at CREW EXPRESS Hotel a memorable one.

Excellent Service and Convenient Location

Guests have praised CREW EXPRESS Hotel for its well-kept facilities and excellent service. The friendly and accommodating staff ensure that guests feel welcomed and attended to throughout their stay. The hotel's 24-hour restaurant offers a wide selection of reasonably priced food and drinks, making it a convenient option for guests at any time of the day. With its free shuttle service to and from the airport, which takes just 15 minutes, the hotel provides added convenience for travelers. Guests also appreciate the simple yet satisfying breakfast served at the hotel. Overall, CREW EXPRESS Hotel is highly recommended for its exceptional hospitality, convenient location, and reasonable prices.

Exceptional Customer Ratings at CREW EXPRESS Hotel

CREW EXPRESS Hotel in Deli Serdang, Indonesia has garnered exceptional customer ratings, making it a top choice for travelers seeking comfort and convenience. With an overall rating of 8.6, this hotel has consistently received positive feedback from satisfied guests. One of the standout features of CREW EXPRESS Hotel is its excellent value for money, with a rating of 8.7 in this category. Guests appreciate the affordable rates without compromising on the quality of service and amenities provided. Whether you are a budget-conscious traveler or simply looking for great value, this hotel offers a comfortable stay without breaking the bank. Another aspect that guests rave about is the hotel's facilities, which have earned a rating of 8.4. From the moment you step into the hotel, you'll be greeted by a stylish and well-maintained environment. The facilities are modern and cater to the needs of both business and leisure travelers. Whether you're looking to relax by the pool, work out at the fitness center, or host a successful business meeting, CREW EXPRESS Hotel has you covered. In addition to the impressive facilities, the cleanliness of the hotel is highly praised, with a rating of 8.7. Guests appreciate the attention to detail and the immaculate condition of the rooms and common areas. The housekeeping staff ensures that every corner is spotless, allowing guests to fully relax and enjoy their stay. Located in Deli Serdang, CREW EXPRESS Hotel boasts a prime location, earning a rating of 8.8. Situated in a vibrant area, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the city or attending business meetings, the hotel's convenient location makes it an ideal choice. Finally, the staff performance at CREW EXPRESS Hotel receives a rating of 8.6. Guests consistently mention the warm and friendly service provided by the hotel's staff. From the moment of check-in to check-out, the staff goes above and beyond to ensure that guests have a memorable and enjoyable stay. With its exceptional customer ratings in various categories, CREW EXPRESS Hotel is a top-notch choice for travelers seeking a comfortable, affordable, and conveniently located accommodation in Deli Serdang, Indonesia. Book your stay now and experience the outstanding service and amenities that have made this hotel a favorite among guests.

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Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities
Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast [free]
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurants
  • Room service
  • Snack bar
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Shared lounge/TV area
  • Smoking area
Access
  • Adult-only property
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Couple's room
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Shower
  • Smoking allowed

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site
LAURENCE CAFE
  • Cuisine: Asian
  • Menu: Buffet

Location

Jl.Arteri Kualanamu No.19 Deliserdang, Tanjung Morawa, Deli Serdang, Indonesia, 20372

Excellent8.9

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until13:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 IDR
  • Distance from city center23 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 65
  • Year property opened2016
  • Most recent renovation2024

Reviews of CREW EXPRESS Hotel from real guests

Provided by verified guests of

Agoda logo
8.6
  • Cleanliness score 8.9 out of 10 and is a high score in Deli Serdang
    Cleanliness8.9
  • Location score 8.9 out of 10 and is a high score in Deli Serdang
    Location8.9
  • Value for money score 8.9 out of 10 and is a high score in Deli Serdang
    Value for money8.9
  • Service score 8.8 out of 10 and is a high score in Deli Serdang
    Service8.8
  • Facilities score 8.7 out of 10 and is a high score in Deli Serdang
    Facilities8.7
High score for Deli Serdang
Rating
9+ Exceptional (99)
8-9 Excellent (18)
7-8 Very Good (45)
6-7 Good (5)
<6 Below Expectation (28)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 195 verified guest comments
12345
10.0
Exceptional
Feni from Indonesia
Family with young children
Business King Bed
Stayed 1 night in May 2023

Cheap but not cheaply made.”

"I recommend Bangeet guys. The food is delicious, the place is nice, and it's also cheap with Agoda promotions. The only downside is the annoying sound of motorcycle gangs."

Reviewed October 21, 2023
Auto-translated through generative A.I.

Kepada Ibu Feni, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Ulasan Anda sangatlah berarti. Kami menghargai ulasan Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap namun Kami memohon maaf atas ketidaknyamanan yang Anda alami selama menginap dihotel kami., namun kami memastikan bahwa kami akan menelusuri setiap poin yang Anda cantumkan. sehingga kami lebih memahami bagaimana kami dapat meningkatkan kualitas properti dan layanan kami untuk Anda dan tamu kami lainnya. Kami menantikan kedatangan Anda selanjutnya di Crew Express Hotel Kualanamu! Hormat kami, Crew Express Hotel Management

Responded October 23, 2023
CREW EXPRESS Hotel
10.0
Exceptional
Dadang from Indonesia
Business traveler
Economy Twin bed
Stayed 1 night in March 2023

Transit.. Ayoo to Crew Express”

Pleasant experience for transit at this hotel... The shuttle bus is very helpful, hopefully this service will be maintained... The room is clean and nice.... Especially there is tea and glasses provided for relaxing in the room... Highly recommended

Reviewed March 28, 2023
Auto-translated through generative A.I.

Kepada Bapak Dadang, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Ulasan Anda sangatlah berarti. Kami menghargai ulasan Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.. Kami menantikan kedatangan Anda selanjutnya di Crew Express Hotel Kualanamu! Hormat kami, Crew Express Hotel Management

Responded March 29, 2023
CREW EXPRESS Hotel
10.0
Exceptional
Gavan from Australia
Solo traveler
Economy King Bed
Stayed 3 nights in November 2024

BEAUTIFUL Cantik ”

Saya sangat merekomendasikan semua orang untuk datang ke hotel yang indah ini. Tidak hanya kamarnya yang bagus dan bersih, tetapi juga terawat dengan baik. Stafnya sangat baik, hatinya sangat baik, dan para pria dan wanita yang bekerja di sini. Kepribadian yang sangat baik. Hati yang kuat, sangat sempurna. Saya benar-benar sangat bersyukur bisa berada di sini. Mengakhiri kewarganegaraan Australia untuk pindah ke Indonesia dan dapat bertemu semua orang di hotel ini. Saya benar-benar sangat bersyukur. Saya pasti akan menjadi pelanggan tetap. Makanan yang luar biasa, kopi, dan makanan enak di restoran. Direktori pencarian, pertokoan, binatu, hampir semua yang Anda butuhkan ada di dekatnya. Saya merasa sedikit sedih untuk pergi, tetapi saya tahu saya akan segera kembali. Begitulah menakjubkannya tempat ini. Saya akan melakukan apa saja untuk hotel ini. 🫶

Reviewed November 25, 2024

Kepada Bapak Gavan, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Ulasan Anda sangatlah berarti. Kami menghargai ulasan Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.. Kami menantikan kedatangan Anda selanjutnya di Crew Express Hotel Kualanamu! Hormat kami, Crew Express Hotel Management

Responded November 26, 2024
CREW EXPRESS Hotel
6.4
Good
Sinead from United Kingdom
Couple
Economy King Bed
Stayed 1 night in September 2023

Okay for short layover if needed”

The hotel was located conveniently near the airport but the free shuttle took over an hour to arrive despite saying they were going to be 15 minutes, then 30 minutes... The bathroom was not as clean as expected and had a terrible damp smell that crept into the bedroom. The pillows were very poor and this, along with the bad smell, doesn't make for a good night's sleep. Breakfast supplied was basic toast, rice, noodles, chicken and eggs. It was okay but was cold and some items had to be requested to be refilled. Overall, okay for an airport layover but wouldn't recommend for anything else.

Reviewed October 02, 2023

To Mrs/Mr Sinead from United Kingdom , Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, but we ensure that we will explore every point you listed. so that we better understand how we can improve the quality of our properties and services for you and our other guests. Thank you for staying at our hotel and we look forward to serving you again.. Sincerely, Crew Express Hotel Management

Responded October 03, 2023
CREW EXPRESS Hotel
7.6
Very good
Tobias from Denmark
Couple
Economy King Bed
Stayed 1 night in November 2022

Good for one night”

If you're taking a plane the next day, this is a good spot - included breakfast is decent, though mostly Asian. No other food options for dinner - a few nearby eateries and Go/GrabFood is available. We unfortunately had to stay two nights as our flight got sold out while booking the hotel room. Talk about bad luck! Nothing to do in the area. Don't stay for longer.

Reviewed November 17, 2022

Dear Mr/Mrs Tobias, Thank you for taking your time to provide a review of our property. Your review means a lot. We appreciate your review regarding our service and continuous improvement. We are very pleased to know that you felt our hospitality during your stay. And We apologize for the inconvenience you experienced while staying at our hotel. We look forward to welcoming you next at Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management

Responded November 19, 2022
CREW EXPRESS Hotel
12345

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