Termales El Otono

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kilometro 5 Antigua via al Nevado, Tesorito, Manizales, Colombia, 170017

Highlights

Excellent room comfort & quality

Great Breakfast

Great Swimming pool

Great food & dining

Beautiful natural surroundings

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Conveniently situated in the Tesorito part of Manizales, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

4 travelers have booked today.

Location 8.4
Cleanliness 8.1
Facilities 7.8
Service 7.3

Based on 2,342 verified reviews

Location

8.4

Cleanliness

8.1

Facilities

7.8

Service

7.3

Value for money

7.1

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
La Nubia Airport
3.9 km
Cable Plaza Centro Comercial
7.3 km
Palogrande Stadium
7.7 km
Torre de El Cable
9.6 km
Fundadores Centro Comercial
10.3 km

Good to know

Value for money7.1
Location rating8.4

Rooms available at Termales El Otono

Junior Suite
...
  • Room size: 46 m²/495 ft²
  • 1 king bed
  • 1 king bed
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Superior Quadruple Room
...
  • Room size: 26 m²/280 ft²
  • 2 double beds
  • 2 double beds
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Apartment
...
  • Room size: 66 m²/710 ft²
  • 2 double beds and 1 queen b...
  • 2 double beds and 1 queen b...
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Deluxe
...
  • Room size: 32 m²/344 ft²
  • 1 queen bed
  • 1 queen bed
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Double Two Queen Beds
...
    Enter dates to see prices
    Double Room
    ...
    • Room size: 45 m²/484 ft²
    • 1 king bed
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • 2 double beds
    • 2 double beds
    Enter dates to see prices
    Luxury Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • 2 double beds
    • 2 double beds
    Enter dates to see prices
    Luxury Room
    ...
    • 1 king bed
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Suite
    ...
    • Room size: 68 m²/732 ft²
    • 1 sofa bed & 2 single beds ...
    • 1 sofa bed & 2 single beds ...
    Enter dates to see prices

    Frequently asked questions

    Absolutely! Termales El Otono offers fitness center that is fittingly located on site, catering to your active needs to remain fit and healthy while on holiday. For more details, please contact the property for more information.

    Termales El Otono features car park free of charge for all customers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Termales El Otono's most popular month where verified guests have stayed the most is in February.

    Termales El Otono accepts up to 4, with payment card options including MasterCard, Cash, American Express, and Visa.

    Past visitors that stayed at Termales El Otono have given this property a rating of 8.368 for its outstanding location as the major highlight for their stay.

    Past solo travelers that have stayed at this property have given Termales El Otono an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

    Verified business travelers that have stayed at this property have given Termales El Otono an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    Past families with young children that have stayed at this property have given Termales El Otono an average rating of 8.3. You can look up more complete customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

    Past families with older children that have stayed at this property have given Termales El Otono an average rating of 8.5. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    Verified group travelers that have stayed at this property have given Termales El Otono an average rating of 8.3. You can check out more specific customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

    Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

    More about Termales El Otono

    More about Termales El Otono

    Experience Ultimate Relaxation at Termales El Otono in Manizales, Colombia

    Nestled amidst the breathtaking landscapes of Manizales, Colombia, Termales El Otono is a luxurious 5-star hotel that promises an unforgettable experience of ultimate relaxation. With its stunning surroundings and world-class amenities, this hotel is the perfect retreat for those seeking tranquility and rejuvenation. Upon arrival, guests are greeted with warm hospitality and impeccable service. The check-in process begins at 4:00 PM, allowing you to settle into your elegant and well-appointed room. The hotel offers a range of accommodation options, each exuding a blend of comfort and sophistication. From spacious suites to cozy rooms, every corner of Termales El Otono is designed to provide a serene sanctuary for guests. As you step into your room, you'll be captivated by the tasteful decor and luxurious furnishings. Sink into plush beds adorned with soft linens and indulge in the modern amenities at your disposal. Whether you choose a room with a view of the lush gardens or opt for a suite with a private balcony overlooking the majestic mountains, you're guaranteed a peaceful and restful stay. Termales El Otono takes pride in its commitment to providing a serene and adult-oriented atmosphere. As such, the hotel has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. This ensures a tranquil environment for all guests to unwind and rejuvenate. Check-out time is until 12:00 PM, allowing you to savor your last moments of relaxation before bidding farewell to this idyllic haven. Whether you spend your time soaking in the thermal pools, indulging in a spa treatment, or exploring the natural wonders surrounding the hotel, Termales El Otono promises an unforgettable experience that will leave you feeling refreshed and revitalized.

    Unwind and Indulge at Termales El Otono's Entertainment Facilities

    At Termales El Otono, guests are treated to a wide range of entertainment facilities that are designed to help them unwind and indulge in ultimate relaxation. The hotel boasts a stylish and inviting bar where guests can enjoy refreshing drinks and cocktails while socializing with friends or fellow travelers. Whether you prefer a classic mojito or a local Colombian craft beer, the bar offers a wide selection of beverages to suit every taste. For those seeking a truly rejuvenating experience, Termales El Otono offers a luxurious massage and spa facility. Indulge in a variety of therapeutic treatments and massages that will leave you feeling refreshed and revitalized. From relaxing Swedish massages to invigorating deep tissue massages, the skilled therapists at the spa will ensure that you leave feeling completely relaxed and rejuvenated. Surrounded by lush greenery, Termales El Otono's garden provides a peaceful oasis where guests can reconnect with nature. Take a leisurely stroll through the beautifully landscaped gardens, breathe in the fresh air, and admire the vibrant colors of the flowers. The garden also offers a tranquil setting for guests to sit back, relax, and enjoy a good book or simply soak in the serenity of the surroundings.

    Stay Active and Energized at Termales El Otono's Sports Facilities

    Termales El Otono offers a range of sports facilities to keep guests active and energized throughout their stay. Whether you are a fitness enthusiast or enjoy a friendly game of tennis, this hotel has something for everyone. Start your day with a workout at the well-equipped fitness center, featuring state-of-the-art equipment and professional trainers to assist you in achieving your fitness goals. The fitness center offers a variety of cardio machines, weightlifting equipment, and exercise classes to cater to all fitness levels. For those who prefer outdoor activities, Termales El Otono boasts well-maintained tennis courts where guests can enjoy a friendly match or improve their skills with a private lesson. The courts are surrounded by lush greenery, creating a serene and picturesque setting for a game of tennis. After an invigorating workout or game, take a refreshing dip in the hotel's outdoor pool. Surrounded by beautiful landscapes, the pool offers a tranquil oasis for guests to relax and unwind. Soak up the sun on the comfortable loungers or take a leisurely swim to cool off from the Colombian heat. With its impressive array of sports facilities, Termales El Otono ensures that guests can maintain their active lifestyle while enjoying the natural beauty of Manizales, Colombia. Whether you prefer hitting the gym, playing tennis, or lounging by the pool, this hotel has everything you need for a memorable and rejuvenating stay.

    Convenient Facilities at Termales El Otono

    Termales El Otono in Manizales, Colombia offers a range of convenient facilities to ensure a comfortable and hassle-free stay. Whether you are traveling for business or leisure, these amenities are designed to cater to your every need. Guests at Termales El Otono can take advantage of the hotel's laundry service, allowing them to keep their clothes fresh and clean throughout their stay. The room service is also available, providing a convenient option for those who prefer to dine in the comfort of their own room. For added peace of mind, safety deposit boxes are provided to securely store valuable belongings. The concierge service at Termales El Otono is ready to assist guests with any inquiries or requests they may have, ensuring a personalized and memorable experience. The designated smoking area caters to the needs of smokers, while the luggage storage facility allows guests to securely store their belongings before check-in or after check-out. Additionally, the vending machine offers a quick and easy way to grab a snack or a refreshing beverage. With daily housekeeping, guests can rest assured that their rooms will be kept clean and tidy throughout their stay.

    Convenient Transport Facilities at Termales El Otono

    At Termales El Otono, we understand the importance of seamless travel experiences. That's why we offer a range of convenient transport facilities to ensure your journey to and from our hotel is hassle-free. For those arriving by air, our airport transfer service is the perfect option. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to the hotel in comfort and style. If you're looking to explore the beautiful surroundings of Manizales, our tour service is at your disposal. Our knowledgeable guides will take you on exciting excursions, allowing you to discover the hidden gems of the region. For guests with their own vehicles, we provide a car park free of charge. You can rest easy knowing that your car is safely parked while you enjoy your stay. Additionally, we offer a convenient shuttle service within the vicinity of the hotel, making it easy for you to explore the nearby attractions and landmarks. Termales El Otono is committed to ensuring that your transportation needs are met, allowing you to focus on enjoying your stay and making unforgettable memories.

    Indulge in Culinary Delights at Termales El Otono

    Termales El Otono offers a range of dining facilities that are sure to satisfy even the most discerning palates. Start your day with a visit to the cozy coffee shop, where you can enjoy a freshly brewed cup of Colombian coffee while taking in the breathtaking views of the surrounding mountains. For a more substantial meal, head to the on-site restaurant, which serves up a delectable array of local and international dishes. With its warm and inviting ambiance, it's the perfect place to unwind and savor a delicious meal after a day of exploring. If you prefer to dine in the comfort of your room, Termales El Otono also offers room service, allowing you to enjoy a gourmet meal without leaving the comfort of your cozy accommodation. Whether you're craving a late-night snack or a full-course dinner, the attentive staff will ensure that your culinary desires are met. To top it all off, the hotel provides daily housekeeping, ensuring that your dining experience is always accompanied by a clean and tidy environment. So whether you choose to dine in the coffee shop, restaurant, or in the privacy of your room, Termales El Otono guarantees a memorable culinary journey during your stay.

    Comfortable and Spacious Rooms at Termales El Otono in Manizales

    Discover a variety of inviting accommodations at Termales El Otono, tailored to meet different preferences and group sizes. From the cozy Junior Suite, perfect for a romantic getaway, to the expansive Two-Bedroom Suite offering ample space for families or groups, each room type promises a comfortable stay. Guests can choose from options like the Superior Quadruple Room, Deluxe Twin Room, or the luxurious Double Room, each designed to provide a restful retreat after exploring the beautiful surroundings of Manizales. For those seeking more privacy and space, the Apartment offers a generous 240 square meters, ideal for extended stays or special occasions. Booking your stay through Agoda ensures you receive the best prices available, making your trip more affordable without sacrificing quality. The platform also provides a seamless and hassle-free booking experience, allowing you to secure your preferred room quickly and easily. Whether you're planning a short visit or an extended holiday, Termales El Otono's diverse room options combined with Agoda's convenience will help make your stay in Manizales truly memorable.

    Discover the Tranquil Oasis of Termales El Otono in Manizales, Colombia

    Nestled amidst the breathtaking landscapes of Manizales, Colombia, Termales El Otono offers a tranquil oasis for travelers seeking relaxation and rejuvenation. Located in the picturesque neighborhood of Tesorito, this enchanting hotel is surrounded by lush greenery and boasts stunning views of the surrounding mountains and valleys. At Termales El Otono, guests can immerse themselves in the healing powers of the natural hot springs that the hotel is famous for. The therapeutic waters, rich in minerals, offer a truly rejuvenating experience, soothing both the body and the mind. Whether you choose to unwind in one of the outdoor pools or indulge in a pampering spa treatment, you are guaranteed to leave feeling refreshed and revitalized. Beyond the hotel's serene ambiance, Tesorito is also a gateway to explore the natural wonders of Manizales. Embark on a hiking adventure through the nearby Nevado del Ruiz National Park, where you can witness the awe-inspiring sight of the snow-capped volcano. For those seeking a cultural experience, the city center of Manizales is just a short drive away, offering a vibrant mix of colonial architecture, bustling markets, and charming cafes. Whether you are in search of a peaceful retreat or an adventure-filled getaway, Termales El Otono in Tesorito, Manizales, is the perfect destination. Experience the beauty of Colombia's landscapes, indulge in the healing powers of the hot springs, and create cherished memories that will last a lifetime.

    Traveling from the Nearest Airports to Termales El Otono in Manizales, Colombia

    Located in the picturesque region of Tesorito, Manizales, Termales El Otono is a hidden gem nestled amidst the stunning natural beauty of Colombia. To reach this tranquil paradise, visitors can choose from several nearby airports. The nearest airport to Termales El Otono is La Nubia Airport (MZL), located just 17 kilometers away. From the airport, travelers can easily hire a taxi or arrange for a private transfer to the resort. The journey takes approximately 30 minutes, offering breathtaking views of the Andean mountains and lush landscapes along the way. Alternatively, travelers can also opt to fly into Matecaña International Airport (PEI), which is approximately 70 kilometers from Termales El Otono. From the airport, visitors can take a taxi or book a private transfer to reach the resort. The journey takes around 2 hours, allowing guests to soak in the scenic beauty of the Colombian countryside. Regardless of the airport chosen, the journey to Termales El Otono promises to be a memorable experience, with stunning vistas and a sense of tranquility that sets the stage for a truly rejuvenating stay.

    Experience the Majestic Nevado del Ruiz and Convenient Access to La Nubia Airport at Termales El Otono

    Nestled in the stunning landscape of Manizales, Colombia, Termales El Otono offers a unique opportunity to explore the majestic Nevado del Ruiz and enjoy convenient access to La Nubia Airport. The hotel's prime location allows guests to immerse themselves in the breathtaking beauty of the surrounding area while also providing easy transportation options. Rising to an impressive height of 5,321 meters, Nevado del Ruiz is a captivating landmark that dominates the skyline. This active volcano offers a thrilling adventure for nature enthusiasts, with its snow-capped peaks, rugged terrain, and mesmerizing vistas. Whether you're an avid hiker or simply appreciate the wonders of nature, exploring the trails and witnessing the awe-inspiring views from the summit is an experience not to be missed. For travelers seeking convenience, Termales El Otono is also conveniently located near La Nubia Airport. This regional airport serves as a gateway to the region, offering domestic flights and easy connections to other major cities in Colombia. Whether you're arriving for a relaxing getaway or embarking on a new adventure, the proximity of the hotel to the airport ensures a hassle-free journey from the moment you arrive. At Termales El Otono, guests can indulge in the natural wonders of Nevado del Ruiz and enjoy the convenience of being close to La Nubia Airport. Whether you're seeking adventure or relaxation, this hotel's surroundings offer an unforgettable experience for every traveler.

    Delicious Dining Options Nearby

    When it comes to dining options near Termales El Otono, guests are in for a treat. Just a short distance away, you'll find two fantastic restaurants that are sure to satisfy any craving. Restaurante Malteria Plaza offers a diverse menu featuring both local and international cuisine. Whether you're in the mood for a hearty Colombian dish or a delicious pizza, this restaurant has it all. Another great option is Erase una Vez, a charming eatery known for its cozy ambiance and mouthwatering Colombian specialties. From traditional arepas to savory empanadas, you'll find a variety of traditional dishes that will tantalize your taste buds. With these exceptional dining choices nearby, guests at Termales El Otono can indulge in a culinary adventure without having to travel far.

    Affordable Luxury at Termales El Otono in Manizales

    Escape to the picturesque city of Manizales and indulge in the affordable luxury offered at Termales El Otono. With an average room price of $120, this stunning hotel provides a delightful blend of comfort, relaxation, and value for money. Compared to the average price of a hotel room in Manizales, which is a mere $33, Termales El Otono stands out as an exceptional choice for those seeking a memorable stay without breaking the bank. Despite its affordable rates, this hotel does not compromise on quality or amenities. Each room is elegantly furnished and equipped with modern conveniences, ensuring a comfortable and enjoyable experience for every guest. Whether you're looking to unwind in the soothing thermal pools, explore the breathtaking natural surroundings, or simply indulge in the delectable cuisine at the on-site restaurant, Termales El Otono offers a truly exceptional experience at a fraction of the cost. Book your stay now and discover the perfect balance between luxury and affordability in Manizales.

    A Tranquil Oasis in the Heart of Manizales

    Termales El Otono is a hidden gem nestled in the picturesque city of Manizales, Colombia. With an impressive overall rating of 8.3, it is no wonder that this hotel has captured the hearts of its guests. From the moment you step foot into the property, you will be greeted with a sense of tranquility and serenity that is unmatched. One of the standout features of Termales El Otono is its unbeatable location, which has earned it a remarkable rating of 8.3. Situated in the heart of Manizales, this hotel offers easy access to the city's most popular attractions, making it the perfect base for exploring the wonders of this vibrant city. Whether you want to immerse yourself in the rich culture and history of Manizales or embark on thrilling outdoor adventures, you will find everything within reach. At Termales El Otono, cleanliness is of utmost importance, and it shows in their impressive rating of 7.3. From the moment you enter your room, you will be greeted with spotlessly clean and well-maintained surroundings. The hotel's dedicated housekeeping team goes above and beyond to ensure that every nook and cranny is sparkling clean, allowing you to relax and unwind in a hygienic and comfortable environment.

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    Amenities and facilities

    Very good7.8

    Facilities

    Languages spoken
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Gym/fitness
    • Massage
    • Pool with view
    • Spa
    • Spa/sauna
    • Swimming pool
    • Swimming pool [outdoor]
    • Tennis court
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service
    • Vending machine
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Elevator unavailable
    • Facilities for disabled guests
    • Food delivery
    • Invoice provided
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shrine
    • Smoking area
    • Terrace
    For the kids
    • Family/child friendly
    • Family room
    • Kids meal
    Access
    • CCTV in common areas
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Shuttle service

    Food and dining

    Restaurants on site
    Restaurante El Otoño
    • Cuisine: International, Local
    • Menu: Buffet

    Location

    Kilometro 5 Antigua via al Nevado, Tesorito, Manizales, Colombia, 170017

    Excellent8.4

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from16:00
    • Check-out until10:00
    • Check-out from06:00
    • Check-in until23:30
    The property
    • License Id / Local Tax ID/ Entity Name4953

    Property announcements

    As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. According to Colombian law 1336 of 2009, Child sexual exploitation is illegal.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of Termales El Otono from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    7.7
    • Location score 8.4 out of 10 and is a high score in Manizales
      Location8.4
    • Cleanliness score 8.1 out of 10 and is a high score in Manizales
      Cleanliness8.1
    • Facilities score 7.8 out of 10 and is a high score in Manizales
      Facilities7.8
    • Service score 7.3 out of 10 and is a high score in Manizales
      Service7.3
    • Value for money score 7.1 out of 10 and is a high score in Manizales
      Value for money7.1
    High score for Manizales

    Rating

    9+ Exceptional (6)
    8-9 Excellent (5)
    7-8 Very Good (3)
    6-7 Good (3)
    <6 Below Expectation (6)
    Guest Type
    Language

    Show reviews that mention 

    Service

    Mentioned in 6 reviews
    sentiment-positive-indicator
    33% Positive
    sentiment-negative-indicator
    66% Unfavourable

    Hot spring

    Mentioned in 5 reviews
    sentiment-positive-indicator
    100% Positive

    Check in

    Mentioned in 4 reviews
    sentiment-negative-indicator
    100% Unfavourable

    Breakfast

    Mentioned in 2 reviews
    sentiment-positive-indicator
    100% Positive

    Pool

    Mentioned in 2 reviews
    sentiment-positive-indicator
    100% Positive

    Property facilities

    Mentioned in 2 reviews
    sentiment-positive-indicator
    100% Positive

    Restaurant options

    Mentioned in 2 reviews
    sentiment-positive-indicator
    100% Positive

    Room comfort

    Mentioned in 2 reviews
    sentiment-positive-indicator
    100% Positive

    Value for money

    Mentioned in 2 reviews
    sentiment-negative-indicator
    100% Unfavourable
    Showing 23 verified guest comments
    Changed to review page 1
    1. 7.6
      Very good
      Amanda from United States
      Couple
      Deluxe
      Stayed 1 night in August 2023

      “Very good”

      Beautiful setting. Definitely, many people and kids enjoyed the environment. There was a multitude of visible dead skin gathered in the bottom of the pools by the end of the day. We entered just before sunset & saw the underwater flurry of white flakes (aka sloughed off skin— confirmed by brushing my leg & seeing tiny bits of skin fall) Wow!! Human soup!) Soaking. makes you real soft though….) The front desk was not very knowledgeable about local road directions & told me check out was 11, when it said on my reservation 12. Odd. The food was good. The room was nice Many people, and we were there midweek. Coming from visiting San Vicente Termales, otoño was less impressive. I like more nature. Otoño is beautiful, but in more of a fancy way.

      Reviewed August 09, 2023
    2. 6.8
      Good
      Charles from Colombia
      Couple
      Deluxe
      Stayed 1 night in December 2022

      “Not Willing to help”

      Unfortunately I was very ill and we could not make our reservation. I tried to change it a couple days before but they were unresponsive even though I provided proof of illness. Requests were never followed up and when they said they would help they never did.

      Reviewed February 20, 2023
    3. 6.0
      Sara from United States
      Couple
      Luxury Twin Room
      Stayed 2 nights in April 2023

      “Beautiful hotel, terrible customer service ”

      The hotel is beautiful, the food was disappointing. For a hotel like this you expect good customer service, but everyone was very rude.

      Reviewed April 27, 2023
    4. 10.0
      Exceptional
      HUGO from Colombia
      Group
      Luxury Room
      Stayed 1 night in January 2024

      “Bueno”

      Todo bien

      Reviewed January 16, 2024
    5. 2.0
      gloria from Colombia
      Solo traveler
      House (Country)
      Stayed 1 night in March 2023

      “Cabins”

      Cabins are outdated

      Reviewed March 27, 2023
    Changed to review page 1

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