Villa

Summer Palace Hot Spring Resort

4 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

Calamba, Laguna, Philippines

Highlights

Excellent room comfort & quality

Sparkling clean

Excellent hot spring

400 meters to public transportation

400 meters to public transportation - Pansol Station is within 400 meters

Hot tub

Space & Rooms
Villa
(Room size: 400 m²/4306 ft²)
4 bedrooms
9 bathrooms
Kitchen
Bedroom 1
4 queen beds
Bedroom 2
4 queen beds
Bedroom 3
4 queen beds
Bedroom 4
1 double bed, 1 bunk bed
Kitchen
Cook for yourself
Full kitchen

Facilities

Swimming pool

Free parking

Kitchen

Hot tub

Smoke-free property

BBQ facilities

Billiards

Doorman

About us

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Calamba part of Laguna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ipponyari Santa Rosa. Rated with 4 stars, this high-quality property provides guests with access to hot tub and indoor pool on-site.
Your dates are popular among travelersUsers are booking a place in Laguna every 11 minutes on Agoda.com
Location 8.9
Service 8.9
Cleanliness 8.8
Facilities 8.5

Based on 212 verified reviews

Location

8.9

Service

8.9

Cleanliness

8.8

Facilities

8.5

Value for money

8.5

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Managed by an experienced host with a high review rate

See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Halfway
380 m
Pansol Station
400 m
C-A-T 2 Hotspring Private Pool
580 m
Pool #2
590 m
Holy Trinity Parish Church
600 m

Good to know

Value for money8.5
Location rating8.9

Select your room

1/29

Private Villa

400 m²/4306 ft²
Max 30 adults
4 queen beds / 4 queen beds / 4 queen beds / 1 double bed and 1 bunk bed
Fits groups

4 bedrooms

9 bathrooms

Frequently asked questions

While staying at Summer Palace Hot Spring Resort, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Summer Palace Hot Spring Resort features billiards while you remain at this property, offering travelers with entertainment value all throughout your remain here.

Summer Palace Hot Spring Resort provides car park free of charge for all travelers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Summer Palace Hot Spring Resort, jump start your holiday by checking out the nearest points of interest that are within walking distance to the property which include Halfway, C-A-T 2 Hotspring Private Pool, and Holy Trinity Parish Church.

While staying at Summer Palace Hot Spring Resort, indulge in your morning or evening stroll at nearby park which include La Vista Park and Playground, Bucal Playground, and Courtyard.

Summer Palace Hot Spring Resort has a total of 1 room.

Verified past guests that have stayed at Summer Palace Hot Spring Resort had an average nightly stay of 1 night at this property.

Past group travelers that have stayed at this property have given Summer Palace Hot Spring Resort an average rating of 9.6. You can check out more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Summer Palace Hot Spring Resort an average rating of 8.8. You can look up on more in depth customer ratings, and feedback for this property down in the review section.

The closest airport to Summer Palace Hot Spring Resort is Ninoy Aquino International Airport, 42.0 km away.

More about Summer Palace Hot Spring Resort

More about Summer Palace Hot Spring Resort

Escape to Paradise at Summer Palace Hot Spring Resort

Welcome to Summer Palace Hot Spring Resort, a hidden gem nestled in the heart of Laguna, Philippines. As a 4-star hotel, we pride ourselves on providing a luxurious and tranquil retreat for our guests. With our convenient check-in and check-out times, you can make the most of your stay and enjoy every moment of relaxation. Check-in at Summer Palace Hot Spring Resort begins at 07:00 PM, allowing you to start your vacation at your own pace. Whether you're arriving after a long day of exploring the nearby attractions or looking to unwind after a busy day at work, our friendly staff will be ready to welcome you with warm hospitality and ensure a smooth check-in process. When it's time to bid farewell to our little slice of paradise, you have until 05:00 PM to check-out. This extended check-out time allows you to fully savor your last moments of tranquility and make the most of our resort's amenities. Take a dip in our rejuvenating hot springs, indulge in a pampering spa treatment, or simply lounge by the pool and soak up the serene atmosphere. At Summer Palace Hot Spring Resort, we understand the importance of family vacations. That's why we have a generous child policy that allows children between the ages of 2 to 12 to stay free of charge. Create lasting memories with your little ones as they splash in the pool, explore our lush gardens, or join in the fun activities organized by our dedicated team. Our resort is the perfect destination for a family getaway where everyone can relax, unwind, and bond. Escape the hustle and bustle of everyday life and immerse yourself in the beauty and tranquility of Summer Palace Hot Spring Resort. With our convenient check-in and check-out times and child-friendly policy, we strive to make your stay as comfortable and memorable as possible. Book your stay with us today and experience a truly rejuvenating retreat in the heart of Laguna, Philippines.

Relax and Unwind at Summer Palace Hot Spring Resort's Entertainment Facilities

Indulge in a world of relaxation and entertainment at Summer Palace Hot Spring Resort. Nestled in the breathtaking landscapes of Laguna, Philippines, this resort offers an array of entertainment facilities that will leave you feeling rejuvenated and refreshed. One of the highlights of Summer Palace Hot Spring Resort is its luxurious hot tub. Immerse yourself in the warm, bubbling waters as you soak away your cares and worries. The hot tub provides the perfect setting for relaxation, allowing you to unwind and let the stresses of everyday life melt away. In addition to the hot tub, the resort also boasts a state-of-the-art spa and wellness center. Pamper yourself with a rejuvenating massage or indulge in a variety of beauty treatments. Whether you're looking to soothe tired muscles or simply treat yourself to some well-deserved pampering, the spa and wellness center at Summer Palace Hot Spring Resort has everything you need. With its exceptional entertainment facilities, Summer Palace Hot Spring Resort is the perfect destination for those seeking a tranquil and rejuvenating getaway. Book your stay today and experience the ultimate in relaxation and luxury.

Unwind and Stay Active at Summer Palace Hot Spring Resort's Sports Facilities

At Summer Palace Hot Spring Resort, guests can indulge in a range of exciting sports activities to stay active and energized during their stay. The resort boasts a state-of-the-art indoor pool, perfect for both leisurely swims and invigorating laps. Whether you're looking to cool off on a hot day or maintain your fitness routine, the indoor pool provides a serene and refreshing environment for all guests to enjoy. In addition to the indoor pool, Summer Palace Hot Spring Resort also offers a tennis court for those who want to engage in a friendly match or improve their skills. The well-maintained court provides an excellent opportunity for guests to enjoy a game of tennis amidst the beautiful surroundings of the resort. For those who prefer a more intense workout, the resort features a fully-equipped fitness center. With a wide range of modern exercise equipment, guests can engage in their favorite workouts or try something new. From cardio machines to strength training equipment, the fitness center caters to all levels of fitness enthusiasts. Whether you're a water lover, a tennis enthusiast, or a fitness junkie, Summer Palace Hot Spring Resort has something for everyone. Stay active and make the most of your vacation by taking advantage of the resort's impressive sports facilities.

Convenience Facilities at Summer Palace Hot Spring Resort

At Summer Palace Hot Spring Resort, we understand the importance of providing convenience and comfort to our guests. That's why we offer a range of top-notch facilities to ensure a hassle-free stay. One of the convenience facilities we provide is a designated smoking area. We understand that some of our guests may be smokers, and we want to accommodate their needs while also ensuring the comfort of non-smoking guests. Our designated smoking area is thoughtfully designed and well-ventilated, providing a comfortable space for smokers to enjoy their cigarettes without inconveniencing others. In addition to our designated smoking area, we also offer a host of other convenience facilities. Our resort features a 24-hour front desk, ensuring that our friendly staff is always available to assist with any queries or requests. We also provide free parking for guests, making it easy for you to travel with your own vehicle or rental car. Furthermore, we offer luggage storage facilities, so you can explore the area without the burden of carrying your bags. At Summer Palace Hot Spring Resort, we strive to make your stay as convenient and enjoyable as possible. With our range of convenience facilities, you can relax and focus on creating unforgettable memories during your time with us.

Convenient Transport Facilities at Summer Palace Hot Spring Resort

At Summer Palace Hot Spring Resort, we understand the importance of hassle-free travel, which is why we offer convenient transport facilities for our guests. One of the key amenities we provide is a spacious car park, ensuring that you can easily park your vehicle upon arrival. What's more, we offer this service free of charge, allowing you to save on parking fees and enjoy a stress-free stay. Whether you're driving to the resort or renting a car during your stay, our car park provides a secure and convenient place to park your vehicle. With ample space available, you can rest assured that finding a parking spot will never be an issue. Our complimentary car park is just one of the many ways we strive to make your experience at Summer Palace Hot Spring Resort as comfortable and enjoyable as possible.

Indulge in a Culinary Delight at Summer Palace Hot Spring Resort

At Summer Palace Hot Spring Resort, guests are treated to a delightful culinary experience with a range of dining facilities to satisfy every palate. One of the highlights is the BBQ facilities, where guests can gather around and savor the flavors of perfectly grilled meats and seafood. Whether you are a carnivore or a seafood lover, the BBQ facilities at Summer Palace Hot Spring Resort offer a unique opportunity to indulge in a mouthwatering feast amidst the beautiful surroundings of Laguna, Philippines. The resort provides all the necessary equipment and ingredients, ensuring a hassle-free and enjoyable BBQ experience for all guests.

Discover the Tranquil Beauty of Calamba, Laguna

Nestled in the heart of Laguna, Philippines, Calamba is a charming city that offers a perfect blend of natural beauty and rich cultural heritage. Known as the hometown of the country's national hero, Dr. Jose Rizal, Calamba is steeped in history and offers a glimpse into the nation's past. One of the main attractions in Calamba is the enchanting Summer Palace Hot Spring Resort. This luxurious resort is situated amidst lush greenery and offers a serene and tranquil atmosphere, making it the perfect getaway for those seeking relaxation and rejuvenation. The resort boasts a range of hot spring pools, each with its own unique healing properties, allowing guests to soak in the therapeutic waters and unwind amidst the picturesque surroundings. Beyond the resort, Calamba offers a plethora of other attractions to explore. History buffs can visit the Rizal Shrine, a museum dedicated to the life and works of Dr. Jose Rizal. Nature lovers can embark on a scenic hike up Mount Makiling, a dormant volcano that offers breathtaking views of the surrounding landscape. The city is also known for its delicious cuisine, with a variety of local delicacies and street food stalls to satisfy your taste buds. Whether you're seeking a peaceful retreat or an adventure-filled getaway, Calamba in Laguna, Philippines has something for everyone. Immerse yourself in the beauty of this charming city and create unforgettable memories at the Summer Palace Hot Spring Resort.

Traveling to Summer Palace Hot Spring Resort from the Nearest Airports in Laguna, Philippines

Nestled in the serene city of Calamba, Laguna, the Summer Palace Hot Spring Resort offers a tranquil escape from the bustling city life. To reach this idyllic destination, there are several airports located near Laguna, Philippines. The nearest airport to Summer Palace Hot Spring Resort is Ninoy Aquino International Airport (NAIA) in Manila. From NAIA, you can take a taxi or a private car to Calamba, Laguna. The journey usually takes around 1.5 to 2 hours, depending on the traffic conditions. Alternatively, you can also opt to take a shuttle bus or a public bus to Calamba, which offers a more budget-friendly option. Another option is the Mactan-Cebu International Airport (MCIA) in Cebu, which is a major hub for domestic and international flights. From MCIA, you can take a connecting flight to Manila and then follow the same transportation options mentioned above to reach Summer Palace Hot Spring Resort. Once you arrive at Summer Palace Hot Spring Resort, you will be greeted by its lush tropical surroundings, soothing hot spring pools, and luxurious accommodations. Indulge in rejuvenating spa treatments, take a dip in the mineral-rich hot springs, or simply relax by the poolside while enjoying the breathtaking views of the resort's landscaped gardens. Whether you are seeking a romantic getaway or a family vacation, Summer Palace Hot Spring Resort promises a memorable and rejuvenating experience.

Discover the Charming Surroundings of Summer Palace Hot Spring Resort

Nestled amidst a picturesque landscape, Summer Palace Hot Spring Resort offers a serene and idyllic escape in the heart of Laguna, Philippines. While the resort itself boasts a plethora of amenities and activities, there are several notable landmarks and attractions in its vicinity that are worth exploring. One of the nearby landmarks is the Iglesia Ni Cristo, a prominent religious institution that showcases stunning architectural design. Visitors can admire the intricate details of the church's facade and immerse themselves in the peaceful ambiance of the surrounding area. For those seeking educational pursuits, the Jose Platon Memorial School and Laguna College of Business & Arts are within close proximity to the resort. These institutions provide a glimpse into the local education system and offer a chance to interact with the vibrant student community. Nature enthusiasts will be delighted to discover the P. corrugatus sighting and Makiling Highlands. These natural wonders offer breathtaking views of lush greenery and provide an ideal setting for hiking, bird-watching, or simply enjoying a leisurely stroll. If you're looking for retail therapy or need to stock up on essentials, Puregold Calamba Crossing is a convenient shopping destination nearby. This well-known supermarket offers a wide range of products, ensuring that guests have everything they need for a comfortable stay. Whether you're seeking cultural experiences, educational opportunities, or simply a chance to immerse yourself in nature, the surroundings of Summer Palace Hot Spring Resort offer a diverse range of attractions to explore and enjoy.

Convenient Access to Public Transport at Summer Palace Hot Spring Resort

Located in the heart of Laguna, Philippines, Summer Palace Hot Spring Resort offers easy access to various public transport stations, ensuring a hassle-free journey for guests. Just a short distance away from the resort is the Calamba Central Terminal Bus Station, making it convenient for travelers arriving from different parts of the country by bus. From here, guests can easily catch buses to and from major cities like Manila, Quezon City, and Batangas, allowing them to explore the surrounding areas with ease. Additionally, the resort is also in close proximity to the Calamba Train Station, providing guests with another convenient option for transportation. The train station offers regular services to and from Metro Manila, making it an ideal choice for those who prefer a comfortable and scenic journey. With the train station just a short distance away, guests can easily access popular destinations such as Makati, Pasay, and Alabang. For those who prefer a more personalized mode of transport, Summer Palace Hot Spring Resort also offers car rental services. Guests can easily rent a car and explore the beautiful attractions of Laguna at their own pace. Whether it's visiting the enchanting Pagsanjan Falls or exploring the historical sites of Calamba, having a car at your disposal allows for flexibility and convenience during your stay at the resort. With its convenient access to various public transport stations, Summer Palace Hot Spring Resort ensures that guests can easily explore the beauty of Laguna and its surrounding areas. Whether you prefer traveling by bus, train, or car, the resort's strategic location makes it the perfect base for your adventures in the Philippines.

A Culinary Adventure Awaits

When it comes to dining options, Summer Palace Hot Spring Resort is surrounded by a plethora of restaurants that will satisfy any craving. For those in the mood for authentic Chinese cuisine, Ding-Hao Chinese Cuisine offers a wide array of delectable dishes that will transport your taste buds to the streets of Beijing. If you're looking for a taste of local Filipino fare, Ton - Ton's Sisig and Lutong Pilipino Ni Aling Ely are must-visit establishments known for their flavorful sisig and traditional Filipino dishes. For those seeking Japanese flavors, Ipponyari Calamba is a top choice, serving up delicious sushi and sashimi. If you're in the mood for some mouthwatering seafood, La Dolce Seafoods Restaurant is the place to be, offering a wide range of fresh and succulent seafood dishes. And if you're craving some Korean BBQ, Meat Here Unlimited Korean BBQ is the perfect spot to indulge in unlimited grilled meats and traditional Korean side dishes. With such a diverse range of dining options just a stone's throw away, Summer Palace Hot Spring Resort ensures that your culinary adventure is as memorable as your stay.

Shop 'til you drop in Laguna

Located in the heart of Laguna, Summer Palace Hot Spring Resort is surrounded by a plethora of shopping landmarks. Just a short distance away, you'll find Waltermart, a popular shopping destination offering a wide range of products from groceries to clothing. For a more extensive shopping experience, head over to SM City Calamba, a sprawling mall that houses various retail stores, restaurants, and entertainment options. If you're looking for specialty stores and unique finds, Lianas Shopping Centre is the place to go, offering a diverse selection of shops catering to different interests and preferences. Lastly, don't forget to visit Parker Store Calamba, where you can find a wide array of office and school supplies, perfect for those who need to stock up on essentials. With these fantastic shopping landmarks around, guests at Summer Palace Hot Spring Resort can indulge in retail therapy and find everything they need just a stone's throw away.

Affordable Luxury: Experience Tranquility at Summer Palace Hot Spring Resort

Escape to the serene oasis of Summer Palace Hot Spring Resort in Laguna, Philippines, where luxury meets affordability. With an average room price of just $401, this resort offers an exquisite experience that won't break the bank. Compared to the average price of a hotel room in Laguna, which stands at $104, Summer Palace Hot Spring Resort provides exceptional value for money. Immerse yourself in the lap of luxury without compromising on your budget. Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, this resort offers an idyllic setting with world-class amenities at an unbeatable price. Indulge in the resort's opulent rooms, each designed with meticulous attention to detail, offering a blend of contemporary elegance and traditional Filipino charm. Take a dip in the rejuvenating hot springs, surrounded by lush greenery and breathtaking views. With attentive staff, mouthwatering cuisine, and a tranquil ambiance, Summer Palace Hot Spring Resort is the perfect choice for discerning travelers seeking an unforgettable experience without the hefty price tag. Book your stay today and discover the epitome of luxury at an affordable price.

Clean and Spacious Rooms at Summer Palace Hot Spring Resort

Guests have consistently praised the cleanliness and spaciousness of Summer Palace Hot Spring Resort. The rooms are described as big and very spacious, providing ample room for guests to relax and unwind. The resort itself is also spacious and beautifully designed, creating a serene and inviting atmosphere. With a focus on cleanliness and comfort, Summer Palace Hot Spring Resort ensures that guests have a pleasant and enjoyable stay.

A Tranquil Oasis of Luxury and Warm Hospitality

Welcome to the Summer Palace Hot Spring Resort, a hidden gem nestled in the breathtaking landscapes of Laguna, Philippines. With an impressive overall rating of 8.8, this resort has garnered rave reviews from its delighted guests, who have experienced nothing short of excellence during their stay. One of the standout features of this resort is its exceptional value for money, scoring a remarkable 8.5 in this category. Guests are treated to a luxurious experience without breaking the bank, making it an ideal choice for travelers seeking a lavish getaway without compromising on their budget. From the moment you step foot into the resort, you'll be greeted with warm smiles and impeccable service, ensuring that every penny spent is worth it. The resort's facilities are equally impressive, receiving an impressive rating of 8.5. Whether you're looking to relax and rejuvenate in the soothing hot springs, take a refreshing dip in the sparkling swimming pool, or indulge in a pampering spa treatment, Summer Palace Hot Spring Resort has it all. Every corner of the resort is thoughtfully designed to provide a serene and tranquil ambiance, allowing guests to unwind and escape the stresses of everyday life. Cleanliness is a top priority at this resort, evident from its outstanding rating of 8.8. The rooms are meticulously maintained, ensuring a spotless and comfortable environment for guests to enjoy. The attention to detail is impeccable, leaving guests feeling refreshed and rejuvenated throughout their stay. Nestled in an idyllic location, with a remarkable rating of 9.3, the resort offers a serene escape from the hustle and bustle of city life. Surrounded by lush greenery and breathtaking views, guests can immerse themselves in nature's beauty while enjoying the resort's world-class amenities. Last but not least, the staff performance at Summer Palace Hot Spring Resort is second to none, with a remarkable rating of 8.8. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met with utmost care and attention. From the moment you arrive until the time of your departure, you'll be treated like royalty, creating a memorable and unforgettable experience. In conclusion, Summer Palace Hot Spring Resort is a haven of tranquility and luxury, offering exceptional value for money, top-notch facilities, impeccable cleanliness, a picturesque location, and outstanding staff performance. Book your stay today and experience the epitome of hospitality in the heart of Laguna, Philippines.

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Host

Amenities and facilities

Excellent8.5

Facilities

Entertainment
  • Internet
  • TV
  • Wi-Fi
Comforts
  • Air conditioning
  • Heater
  • Linens
  • Private entrance
Things to do, ways to relax
  • Hot tub
Dining, drinking, and snacking
  • Kitchen
Layout and furnishings
  • Desk/workspace
  • Pool
Services and conveniences
  • Doorman
Getting around
  • Free parking
Clothing and laundry
  • Closet
Safety and security features
  • Fire extinguisher
  • First aid kit
  • Smoke detector
  • Smoking allowed

Location

Calamba, Laguna, Philippines

Excellent8.9

Location

Property policies

Don't forget to bring your own bath towels, spoon, fork, cookwares, soap, shampoo and etc. we don't provide those because of personal hygiene. Thank you. All consumables are prepared as requested and will be paid from our caretaker: Drinking water - 75 pesos A security deposit of 3,500 pesos will be collected upon check-in. Accidental damage/s on resort’s property will be deducted from the security deposit. Remaining security deposit balance will be returned upon check-out. Thank you

Some helpful facts

Check-in/Check-out
  • Check-in until21:00

Reviews of Summer Palace Hot Spring Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

From 14 reviews

  • Location score 8.9 out of 10 and is a high score in Laguna
    Location8.9
  • Service score 8.9 out of 10 and is a high score in Laguna
    Service8.9
  • Cleanliness score 8.8 out of 10 and is a high score in Laguna
    Cleanliness8.8
  • Facilities score 8.5 out of 10 and is a high score in Laguna
    Facilities8.5
  • Value for money score 8.5 out of 10 and is a high score in Laguna
    Value for money8.5
High score for Laguna

Rating

9+ Exceptional (4)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Hot spring

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 5 verified guest comments
  1. 9.2
    Exceptional
    Val from Philippines
    Family with young children
    Private Villa
    Stayed 1 night in April 2025

    “Family Reunion”

    Summer Palace Hot Spring Resort i highly recommrndable. GREAT GREAT PLACE 5⭐-WORTHY. Pinaka na gustuhan ko....ang bango at ang puti ng bedroom linens 🥰 Pero pramiiiiis ang ganda ng place❤️❤️❤️

    Reviewed April 21, 2025
  2. 10.0
    Exceptional
    Zane from Philippines
    Family with young children
    Private Villa
    Stayed 1 night in April 2023

    “Best place for events ”

    Good place for big family events .

    Reviewed April 17, 2023
  3. 9.2
    Exceptional
    Lea from Philippines
    Group
    Private Villa
    Stayed 1 night in August 2019

    “Nice resort! ”

    The place is clean. The rooms are big, very spacious. Easy to find. Our stay would have been better if both burners of the stove are working and if there are complete cookwares. Water is also not free. We had to pay 70 pesos for each container.

    Reviewed August 05, 2019

    Thank you for staying! Yes all consumable is an add on which is stated on our listing. Also we provide some cookwares but we also state to bring your own. Hopefully this clarifies it. Thank you again.

    Responded October 01, 2019
    Summer Palace Hot Spring Resort
  4. 9.2
    Exceptional
    Chelsea
    Group
    Private Villa
    Stayed 1 night in August 2018

    “Good value for the money”

    place is spacious and pretty. what you see from the pictures is what you get. Everything is nice however there are small things that are need to be fixed and cleaned more like the restrooms other than that i'll give it a thumbs up 😍😍😍

    Reviewed August 23, 2018

    Thank you for your feedback. We are currently working on the improvement you suggested. Hope to see you again soon. :)

    Responded August 28, 2018
    Summer Palace Hot Spring Resort
  5. 5.6
    ISAO from Japan
    Family with teens
    Private Villa
    Stayed 1 night in September 2019

    “チェックインチェックアウトについて”

    ここは、チェックインが6:00pm.チェックアウトが5:00pmです。しかし、掃除が遅れてチェックイン出来たのが6:40pmでした。当然6:00pm前から入口で待機し、何度も電話して催促しても電話に出ず待たされました。ようやく入口付近に出て来た管理人に催促してチェックイン出来たが、日本人感覚からしたら、論外な施設です。それ以外は申し分の無い施設で、皆楽しめました。ついでにホットスプリングと名称にあるので温泉の効能を期待したが、ただの沸し湯じゃないかと思います。ある意味日本人からすると詐欺。この点を踏まえて利用してください。

    Reviewed September 18, 2019

    Thank you for your feedback. First of all, the check in time, as mentioned in our listing, is 7PM. So for you to be able to check in by 6:40 PM is considered as early check in already. We answered your calls and already notified you that the caretakers are still cleaning and 7PM is the stated check in time. Also, our natural hot spring directly came from Mt. Makiling (you may research on this further) and no water heaters were used. I hope this clarifies your concerns. Thank you for staying!

    Responded October 01, 2019
    Summer Palace Hot Spring Resort

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