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Steinenschanze Stadthotel
Steinenschanze Stadthotel
Guestroom, Steinenschanze Stadthotel in Basel
Guestroom, Steinenschanze Stadthotel in Basel
Lobby, Steinenschanze Stadthotel in Basel
Lobby, Steinenschanze Stadthotel in Basel
Steinenschanze Stadthotel

Removed from saved list

9.2

Exceptional

63 reviews

63 reviews

Breakfast6
Housekeeping4
Shops1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Mittelalterlicher Stadtmauerturm
200 m
Spielzeug Welten Museum Basel
230 m
Mad Max
230 m
Atelier
250 m
Leonhardskirche
270 m
Popular landmarks
Tinguely-Brunnen
320 m
Pfalz
540 m
Kunstmuseum Basel
600 m
Rathaus
600 m
Muensterplatz
600 m
Closest landmarks
Net-Bar
190 m
Tourist Office
270 m
Tinguely-Brunnen
320 m
Mittelalterliche Stadtmauern
340 m
Synagoge in Basel
350 m

Steinenschanze Stadthotel

Steinengraben 69, Basel Centrum, Basel, Switzerland, 4051 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Basel Centrum part of Basel, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kunstmuseum Basel. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Sparkling clean

670 meters to public transportation

Check-in/out [express]

Free airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Bicycle rental

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in Basel every 46 minutes on Agoda.com
Value for money8.7
Distance to city center0.5 km
Location rating9.2
Nearest airportEuroAirport Basel-Mulhouse-Freiburg (BSL)
Distance to airport6.7 km

Rooms available at Steinenschanze Stadthotel

Charming Mini Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Large Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Small Charming Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Charming Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Mini Suite
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Large Double Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Small Double Room
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Budget Double Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Charming Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

Is car parking available at Steinenschanze Stadthotel?

Steinenschanze Stadthotel features car park nearby for all guest visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Steinenschanze Stadthotel provide an option for contactless check-in and check-out?

At Steinenschanze Stadthotel, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

What interesting attractions are close by Steinenschanze Stadthotel that are in walking range?

While remaining at Steinenschanze Stadthotel, kick start your getaway by exploring the nearest attractions that are within close proximity to the property which include Mittelalterlicher Stadtmauerturm, Spielzeug Welten Museum Basel, and Mad Max.

At what time of the year is Steinenschanze Stadthotel most popular?

Steinenschanze Stadthotel's most popular month where verified visitors have stayed the most is in May.

In which languages can Steinenschanze Stadthotel's employees communicate?

Steinenschanze Stadthotel can speak in 7 languages and supports well-known languages such as English and Spanish for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past visitors like most about Steinenschanze Stadthotel?

Past visitors that stayed at Steinenschanze Stadthotel have given this property a rating of 9.688 for its excellent service as the major highlight for their stay.

What is the verified guest review consensus about Steinenschanze Stadthotel's breakfast?

70.0% of our verified guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Steinenschanze Stadthotel down in the review section.

What is the verified guest review consensus about Steinenschanze Stadthotel's view?

100.0% of our past customer reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Steinenschanze Stadthotel down in the review section.

What is the closest airport to Steinenschanze Stadthotel?

The nearest airport to Steinenschanze Stadthotel is Frotey Airport, 105.0 km away.

Is breakfast offered at Steinenschanze Stadthotel?

Start your days right, with the buffet breakfast options made available at Steinenschanze Stadthotel.

See map

Explore the neighborhood

What people love about Steinenschanze Stadthotel

  • 9.2

    Exceptional
    Cleanliness

    "Our hotel room was perfect for us, very clean and comfortable."

    Virginia

    |

    March 26, 2023

  • 10

    Exceptional
    Cleanliness

    "The room was very clean and a good size."

    Mary

    |

    September 6, 2022

  • 10

    Exceptional
    Location

    "A great location and a quiet room."

    Albert

    |

    May 24, 2023

Property ranking|Compared to 144 Basel properties
See all rankings
Cheapest price score
Service score
9.7/10
Cleanliness score
9.7/10
Location score
9.2/10
Better than
99
%
of Basel properties
Better than
98
%
of Basel properties
Better than
98
%
of Basel properties
Better than
94
%
of Basel properties
Overall rating:

9.2

Exceptional
63 reviews
Cleanliness
9.7
Facilities
8.8
Location
9.2
Read all reviews >
What travelers say they love:
Very good breakfast.
Jurgen from Belgium
Solo traveler
More about Steinenschanze Stadthotel

More about Steinenschanze Stadthotel

Steinenschanze Stadthotel

Enjoy all the sightseeing options of Basel with a stay at Steinenschanze Stadthotel. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Basel with a stay at Steinenschanze Stadthotel, located merely 590 m from Kunstmuseum Basel.
Steinenschanze Stadthotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Basel even more convenient. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at Steinenschanze Stadthotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Steinenschanze Stadthotel include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers bottled water and a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Steinenschanze Stadthotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Steinenschanze Stadthotel has vending machines for 24-hour available light snacks and/or drinks.
Steinenschanze Stadthotel offers unique recreational opportunities for all guests. Have some easy fun without traveling far, while playing hiking trails at Steinenschanze Stadthotel. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.


Around the property

Steinenschanze Stadthotel provides an excellent base for exploring the sights of Basel in-depth. Get a photograph of yourself in front of Pfalz located 540 m away, a must-see for anyone visiting Basel. The best way to remember your time in Basel is with a nice gift at Kunsthalle Basel located about 350 m away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
This hotel scores higher than 97% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 97% of competition within the city.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Languages spoken
  • English
  • Croatian
  • French
  • German
  • Hungarian
  • Italian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Outdoor recreational features
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [nearby]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Heating
  • Ironing facilities
  • Linens
  • Mirror
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Umbrella
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet

Location

Steinengraben 69, Basel Centrum, Basel, Switzerland, 4051
Exceptional
Location

9.2

Airports
  • EuroAirport Basel-Mulhouse-Freiburg (BSL)
    6.7 km
  • Grenchen Airport (ZHI)
    43.3 km
Public transportation
  • Basel SBB Station
    670 m
  • Bale St Jean Train Station
    2.2 km
Hospital or clinic
  • Cantonal Hospital
    910 m
Shopping
  • Kunsthalle Basel
    360 m
Convenience store
  • Coop
    360 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Spielzeug Welten Museum Basel
    230 m
  • Tinguely-Brunnen
    320 m
  • Pfalz
    540 m
  • Kunstmuseum Basel
    600 m
  • Rathaus
    600 m
  • Muensterplatz
    600 m
  • Basel Munster
    610 m
  • Spalentor
    740 m
  • Basel Paper Mill Museum
    1.3 km
  • Museum Jean Tinguely
    2.0 km
Nearby landmarks
  • Net-Bar
    190 m
  • Mittelalterlicher Stadtmauerturm
    200 m
  • Spielzeug Welten Museum Basel
    230 m
  • Mad Max
    230 m
  • Atelier
    250 m
  • Leonhardskirche
    270 m
  • City Tours
    270 m
  • Tourist Office
    270 m
  • Basel Symphony Orchestra
    270 m
  • Basel Chamber Orchestra
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:00
  • Check-out until12:00
  • Reception open until23:00
Getting around
  • Airport transfer fee0 CHF
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)28 CHF
  • Daily Internet/Wi-Fi fee0 CHF
The property
  • License Id / Local Tax ID/ Entity NameCHE-106.035.606
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 53
  • Room voltage230
  • Year property opened1960
  • Most recent renovation2019
Parking
  • Daily parking fee25 CHF

Reviews of Steinenschanze Stadthotel from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.7
Facilities8.8
Location9.2
Service9.7
Value for money8.7
High score for Basel
Rating
9+ Exceptional (25)
8-9 Excellent (4)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (11)
Jun - Aug (5)
Sep - Nov (10)
Dec - Feb (4)
Showing 30 verified guest comments
12
10.0
Exceptional
Mary from United States
Couple
Standard Room
Stayed 1 night in September 2022

Lovely hotel”

We spent only one night here, but wished it had been longer. The room was very clean and a good size. We were welcomed by Elmira and she helped with directions, recommendations, and getting a taxi. The very best part was the lovely garden off the breakfast room, which was a fantastic place to eat in the morning. Five stars all around!

Reviewed September 07, 2022

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Dear Mary Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded February 14, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Eric-Henri from Switzerland
Business traveler
Small Double Room
Stayed 1 night in October 2022

Amazing ”

Very sweetest persons I met in this place , ladies at the reception are lovely and the buffet and the garden simply right and the good taste Thank you very much Eric-Henri Sauthier

Reviewed November 01, 2022

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Dear Eric-Henri It gave me great pleasure to read your kind words regarding your recent stay with us. We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host

Responded February 14, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Adrian from Israel
Solo traveler
Small Double Room
Stayed 3 nights in September 2022

Exceptional”

The hotel is extremely clean and comfortable, the staff is very polite, the breakfast, well served. It was perfect.

Reviewed September 17, 2022

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Dear Adrain It gave me great pleasure to read your kind words regarding your recent stay with us. We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host

Responded February 14, 2023
Steinenschanze Stadthotel
9.6
Exceptional
feng from China
Solo traveler
Large Double Room - Non-Smoking
Stayed 1 night in July 2022

Highly recommended ”

The price was a little bit high and the room was tiny, but The hotel was 100% for me. Good location, you can go the the center in a couple of minutes, there is a bus station in frond of the hotel, so it’s very easy to get to the airport. the stuff was very friendly ( ps. thank you for the washing powder!)

Reviewed August 07, 2022

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Dear Feng Thank you very much for your kind review. We as hotel always use any kind of feedback to improve the quality of our service. We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. That is why we match this "disadvantage" with the best service possible and those little things you mentioned (free drinks, free Wireless-LAN Internet, different pillows choice and of course our relaxing garden). We are looking forward to welcome you back at our hotel on your next trip to Basel. Kind regards, Michaela-Maria Nazarek

Responded February 14, 2023
Steinenschanze Stadthotel
9.6
Exceptional
Joel from United States
Couple
Large Double Room - Non-Smoking
Stayed 1 night in October 2021

Lovely Hotel”

Very nice boutique hotel. Wonderful English speaking staff. Located close to the old Town, near many restaurants and shops. Close to the main train station, but it is an uphill walk, so take the 30 tram on short stop to get there if you have luggage.

Reviewed October 14, 2021

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Dear Joel Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded April 04, 2023
Steinenschanze Stadthotel
9.6
Exceptional
Marco from Switzerland
Solo traveler
Small Charming Room
Stayed 2 nights in February 2022

Exceptional”

Stay for weekend workshop over weekend, clean and friendly, modern interior! A bound of different Restaurants around... I'm happy with this hotel

Reviewed February 13, 2022

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Sehr geehrter Gast Vielen Dank für die freundliche Bewertung. Wie schön, dass Ihnen die Stadt Basel und das Steinenschanze Stadthotel so gut gefallen haben. Sie kommen wieder um bei uns zentrumsnah und komfortabel zu wohnen? Wir freuen uns auf Sie. Michaela Maria Nazarek Gastgeberin

Responded March 18, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Robert from United States
Couple
Large Double Room - Non-Smoking
Stayed 2 nights in April 2022

Friendly”

The staff has been very accommodating!

Reviewed April 21, 2022

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Dear Robert Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded July 30, 2022
Steinenschanze Stadthotel
9.6
Exceptional
Jurgen from Belgium
Solo traveler
Large Double Room - Non-Smoking
Stayed 2 nights in September 2022

Perfectly located. ”

Excellent service. Very good breakfast. Highly recommended.

Reviewed September 25, 2022

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Dear Jurgen Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded February 14, 2023
Steinenschanze Stadthotel
9.2
Exceptional
Siddharth from India
Couple
Small Double Room
Stayed 1 night in September 2021

Service”

We received excellent assistance during late check in, breakfast staff we very friendly and served us efficiently, the day team at the reception was warm and friendly. Overall a complete satisfaction.

Reviewed September 26, 2021

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Dear Siddarth Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded April 04, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Nyamsuren from South Korea
Solo traveler
Small Double Room
Stayed 2 nights in June 2023

The best”

Everything was nice. Highly recommended! The room, breakfast, staff, everything was top notch. I would definitely return.

Reviewed June 26, 2023

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Dear Nyamsuren Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded June 28, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Albert from Bulgaria
Solo traveler
Standard Room
Stayed 1 night in May 2023

Exceptional”

A great location and a quiet room. The staff was wondering even serving a welcome drink. Breakfast options are also very good.

Reviewed May 24, 2023

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Dear guest Thank you very much for this excellent feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded May 27, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Gautier from Switzerland
Solo traveler
Standard Room
Stayed 4 nights in April 2023

Super hotel”

Hotel was perfect. I was able to check in late (midnight). Great breakfast

Reviewed May 12, 2023

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Sehr geehrter Gautier Herzlichen Dank für diese ausgezeichnete Rückmeldung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben - und darüber berichten! Herzliche Grüsse aus Basel Michaela Maria Nazarek Gastgeberin

Responded May 13, 2023
Steinenschanze Stadthotel
9.2
Exceptional
Ian from United Kingdom
Family with teens
Large Double Room - Non-Smoking
Stayed 1 night in April 2023

Classy hotel in great location”

Everything about this hotel is class. All appointments were of extremely high quality and the staff were extremely friendly and helpful. I would highly recommend this hotel.

Reviewed April 18, 2023

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Dear Ian It gave me great pleasure to read your kind words regarding your recent stay with us. We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host

Responded May 13, 2023
Steinenschanze Stadthotel
9.2
Exceptional
Mary from United States
Couple
Small Double Room
Stayed 2 nights in March 2023

‘Cozy’ means very small”

Great location and access via public transportation. Has everything you need. Our room was very small, including a small double bed. Wish we could have upgraded but hotel was full.

Reviewed April 11, 2023

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Dear Mary Thank you very much for your kind review. We as hotel always use any kind of feedback to improve the quality of our service. We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. That is why we match this "disadvantage" with the best service possible and those little things you mentioned (a free welcome drink, free Wireless-LAN Internet and different pillows choice). We are looking forward to welcome you back at our hotel on your next trip to Basel. Kind regards Michaela-Maria Nazarek Manager

Responded May 13, 2023
Steinenschanze Stadthotel
9.2
Exceptional
Virginia from United States
Couple
Small Double Room
Stayed 4 nights in March 2023

A perfect stay!”

Husband and I are so glad that we chose to stay here. The staff were so genuinely friendly and helpful! Our hotel room was perfect for us, very clean and comfortable. The room was a basic accommodation but did not feel that way. The breakfast had a good selection of healthier foods and wonderful croissants!

Reviewed March 27, 2023

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Dear Virginia It gave me great pleasure to read your kind words regarding your recent stay with us. We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. We would all be very pleased to have you as our guest again soon. In the meantime, please do not hesitate to contact us at any time if you have any questions or if we can be of any further assistance. With best regards from Basel Michaela Maria Nazarek Host

Responded April 04, 2023
Steinenschanze Stadthotel
8.4
Excellent
Laura from Switzerland
Solo traveler
Small Double Room
Stayed 1 night in June 2023

Excellent”

Chambre très petite. Pour le prix je m’attendais à légèrement plus grand. Emplacement de l’hôtel parfait à 2min du centre et 10min du Rhin. Charmante terrasse pour le petit déjeuner.

Reviewed June 06, 2023

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Dear Laura Thank you very much for this friendly feedback! We are very pleased that you enjoyed your stay with us - and report about it! It would be a pleasure to welcome you again with us. Best regards Michaela Maria Nazarek Host

Responded June 13, 2023
Steinenschanze Stadthotel
5.2
Yvonne from Switzerland
Family with teens
Large Double Room - Non-Smoking
Stayed 2 nights in May 2023

kein Servicegedanke”

Probleme sind da, um gelöst zu werden. Uns hat nicht gestört, dass etwas schief gelaufen ist, sondern wie alle darauf 'nicht reagiert' haben. Uns hat es den Aufenthalt vermiest (wir wollten einen Anlass feiern) und wir haben uns gefühlt, als seien wir in einer 0815-Massenabsteige gelandet, bei der man uns als Standard-Programm abwickelt und der Mensch hinter dem Gast nicht existiert. Einfach nur schade.

Reviewed May 22, 2023

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9.6
Exceptional
Tanja from Switzerland
Group
Standard Room
Stayed 1 night in March 2023

Klein aber fein”

Obwohl die Zimmer sehr klein sind, sind sie super durchdacht und renoviert. Das Frühstück war richtig toll, es gibt Trinkwasserstationen im Haus und die Angestellten waren alle außergewöhnlich freundlich. Hat meine Erwartungen übertroffen!

Reviewed March 27, 2023

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Sehr geehrte Tanja Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke über Ihren Aufenthalt in unserem Haus zu schildern. Es freut uns sehr, dass Sie eine schöne Zeit im Steinenschanze Stadthotel verbracht haben und wir möchten uns ganz herzlich für Ihre tolle Bewertung bedanken. Selbstverständlich werde ich Ihre Kommentare mit dem gesamten Team teilen und bin mir sicher, dass sich alle sehr über Ihre netten Worte freuen werden. Wir würden uns sehr freuen, Sie bald wieder in unserem Haus begrüssen zu dürfen. Freundliche Grüsse Michaela Maria Nazarek Gastgeberin

Responded April 04, 2023
Steinenschanze Stadthotel
8.4
Excellent
Walter from Austria
Solo traveler
Small Double Room
Stayed 2 nights in March 2023

Excellent”

Ich bin gut empfangen worden und habe keine Zeit gefunden, außer zu schlafen und einen Drink an der Bar zu nehmen. Auch der Abschied war sehr nett.

Reviewed March 24, 2023

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Sehr geehrter Walter Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu kommentieren. Gerne werde ich Ihre motivierenden Worte an unser Team weitergeben. Wir freuen uns schon heute auf Ihren nächsten Besuch Stadthotel Steinenschanze. Mit freundlichen Grüssen aus Basel Michaela Maria Nazarek Gastgeberin

Responded April 04, 2023
Steinenschanze Stadthotel
10.0
Exceptional
Monique from Switzerland
Couple
Standard Room
Stayed 1 night in February 2023

Top”

Es gibt ganz einfach nichts negatives! Wir empfehlen das Hotel weiter!

Reviewed February 23, 2023

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Sehr geehrte Monique Vielen Dank dafür, dass Sie uns in Ihrer Bewertung die volle Punktzahl gegeben haben. Gerne werde ich Ihre motivierenden Worte an unser Team weitergeben. Wir würden uns freuen, wenn Sie uns bald wieder besuchen. Mit herzlichen Grüssen Michaela Maria Nazarek Gastgeberin

Responded March 18, 2023
Steinenschanze Stadthotel
12
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