Sinabung Hills Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kolam Renang St. Kel Gundaling I Berastagi, Karo, Berastagi Town, Berastagi, Indonesia, 22156

Highlights

Ideal location

- Short walk to Berastagi town centre and local markets; property sits n...

The hotel backyard has Sinabung mountain as a background.
Great food & dining

- Hotel restaurant gets good marks for food from multiple guests, with o...

Nice food at the hotel restaurant.
Professional guest services

- Staff are repeatedly described as friendly, helpful and attentive, hel...

Breakfast bagus varian cukup banyak dan staf ramah
Highly rated by family travelers

- Playground, spacious cottages and a large park make the resort suitabl...

Overall a nice place to spend wiz yr family.
Beautiful natural surroundings

The hotel backyard has Sinabung mountain as a background.

Facilities

Free Wi-Fi

Pool with view

Free parking

Foot bath

Front desk [24-hour]

Restaurants

Airport transfer

Pool (kids)

About us

Perched in cool highlands with sweeping views of Mount Sinabung, Sinabung Hills Resort offers terraced gardens, large pools with kids’ area, playground, sports zones, walking trails, local-cuisine terraces and karaoke/event spaces. Set in Berastagi—known for volcano panoramas, vibrant fruit markets and nearby waterfalls—this resort features a rooftop pool with panoramic views and curated local tours to Mount Sibayak, markets and falls. Rooms include a private balcony or terrace, complimentary Wi‑Fi, in-room safe and deluxe toiletries; select rooms face the garden, mountain or pool. Practical touches include food delivery and takeaway breakfast, plus on-site facilities and outdoor access—ideal for two travelers seeking an active, nature-focused getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

44 travelers have booked today.

Location 8.9
Service 8.8
Value for money 8.6
Facilities 8.5

Based on 2,427 verified reviews

Location

8.9

Service

8.8

Value for money

8.6

Facilities

8.5

Cleanliness

8.4

Room comfort and qua...

6.4

  • "I’m from Malaysia, and this resort is absolutely beautiful."
  • "Hopefully we will be able to stay here again :)"
  • "Comfortable and staff is kind and have pool, garden."
  • "We also really enjoyed the delicious breakfast each morning."
  • "Got room with balcony, super spacious almost like a suite."
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Hillpark Sibolangit
10.2 km
Closest landmarks
Brastagi Highland
580 m
Berastagi Fruit Market
770 m
Gundaling Farm Berastagi
980 m
Local Market place
1.3 km
Apotek Brastagi
1.3 km

Good to know

Value for money8.6
Distance to city center68km
Location rating8.9

Select your room

1/11

Superior Room

28 m²/301 ft²
Max 3 adults
2 single beds
  • Street view

  • Mobility accessibility

  • Hair dryer

  • Toiletries

  • Towels

  • Satellite/cable channels

  • Telephone

  • TV

  • Air conditioning

  • Linens

1/9

Deluxe Cottage

38 m²/409 ft²
Max 2 adults
2 single beds or 1 king bed
Preferred by Couples

8.5

Excellent

Room comfort and quality
  • Mobility accessibility

  • Roll-in shower

  • Electric kettle

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

1/6

Classic Room

28 m²/301 ft²
Max 2 adults
2 single beds or 1 double bed
  • Street view

  • Mobility accessibility

  • Roll-in shower

  • Electric kettle

  • Cleaning products

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

1/5

Cottage Suite

104 m²/1119 ft²
Max 6 adults
2 single beds and 1 king bed
  • Pool view

  • Mobility accessibility

  • Roll-in shower

  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

1/6

Presidental Suite

112 m²/1206 ft²
Max 6 adults
1/4

Superior Cottage

34 m²/366 ft²
Max 2 adults
2 single beds or 1 double bed

8.6

Excellent

Room comfort and quality
  • Garden view

  • Mobility accessibility

  • Roll-in shower

  • Transfer shower

  • Electric kettle

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

1/4

Presidental Suite

112 m²/1206 ft²
Max 6 adults
2 single beds and 1 king bed
  • Garden view

  • Roll-in shower

  • Electric kettle

  • Additional toilet

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

1/4

Deluxe Room

28 m²/301 ft²
Max 3 adults
1 king bed or 2 single beds
  • Pool view

  • Mobility accessibility

  • Hair dryer

  • Shower

  • Toiletries

  • Towels

  • Satellite/cable channels

  • Telephone

  • TV

  • Air conditioning

1/4

Suite Cottage

103 m²/1109 ft²
Max 3 adults
1 double bed / 2 single beds
  • Garden view

  • Smoking allowed

1/5

Deluxe

28 m²/301 ft²
Max 3 adults

Frequently asked questions

Sinabung Hills Resort offers airport transfer service upon request with an additional charge of 800000 IDR in local currency. To request, check the box on the booking form just before the payment page.

While relaxing at Sinabung Hills Resort, you can indulge in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

Sinabung Hills Resort provides car park free of charge for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities available at Sinabung Hills Resort which include kids pool and children's playground.

While remaining at Sinabung Hills Resort, jump start your getaway by exploring the nearest point of interest in walking distance to the property such as Brastagi Highland.

The average room rate for Sinabung Hills Resort in the past month is 785982.48 IDR, compared to city's average of 392812.44 IDR.

Sinabung Hills Resort supports up to 5, with payment card options such as American Express, MasterCard, Cash, and Visa.

Past solo travelers that have stayed at this property have given Sinabung Hills Resort an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Wake up to a fantastic buffet breakfast at Sinabung Hills Resort. Customers can enjoy breakfast offered with an additional charge of 110000 IDR for adults and 80000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Sinabung Hills Resort

More about Sinabung Hills Resort

Experience Tranquility and Comfort at Sinabung Hills Resort

Welcome to Sinabung Hills Resort, a luxurious 4-star hotel nestled in the picturesque town of Berastagi, Indonesia. With its stunning location and impeccable service, this resort offers a truly unforgettable experience for both leisure and business travelers. Built in 1992, Sinabung Hills Resort boasts a rich history and a charming ambiance. As you step into the hotel, you will be greeted by a warm and friendly staff ready to cater to your every need. The check-in process begins at 2:00 PM, allowing you to settle into your elegant room and start your vacation in style. Conveniently located just 180 minutes away from the airport, Sinabung Hills Resort provides easy access for travelers. Whether you are arriving or departing, the hotel's proximity to the airport ensures a seamless journey, allowing you to maximize your time in Berastagi. Check-out is until 12:00 PM, giving you ample time to savor the last moments of your stay.

Endless Entertainment at Sinabung Hills Resort

Sinabung Hills Resort in Berastagi, Indonesia, offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you're looking to indulge in some retail therapy, relax with a soothing massage, or have a fun-filled evening with friends, this resort has it all. Step into the resort's shops and explore a variety of unique souvenirs and gifts to take home as a reminder of your unforgettable vacation. Unwind at the bar and sip on refreshing cocktails while enjoying the stunning views of the surrounding mountains. For those seeking ultimate relaxation, the resort offers rejuvenating massages that will melt away any stress or tension. The beautifully landscaped garden provides a tranquil setting to take a leisurely stroll or simply soak in the natural beauty. If you're in the mood for some friendly competition, head to the games room and challenge your companions to a round of billiards or board games. The shared lounge/TV area is perfect for cozying up with a book or catching up on your favorite shows. For those who love to sing their heart out, the karaoke facility is sure to be a hit. Gather your friends and family for a night of laughter and entertainment as you showcase your vocal talents. Don't forget to visit the gift/souvenir shop to bring back a special memento from your time at Sinabung Hills Resort. With its array of entertainment facilities, Sinabung Hills Resort promises an unforgettable stay filled with relaxation, fun, and cherished memories.

Enjoy a Wide Range of Sports Facilities at Sinabung Hills Resort

Sinabung Hills Resort in Berastagi, Indonesia offers an impressive array of sports facilities, ensuring that guests can stay active and entertained throughout their stay. The resort boasts both indoor and outdoor pools, allowing guests to take a refreshing dip no matter the weather. Whether you prefer to swim laps or simply relax by the poolside, the choice is yours. For golf enthusiasts, Sinabung Hills Resort features a top-notch golf course right on-site. With lush green fairways and stunning views of the surrounding mountains, this course provides a challenging yet enjoyable experience for players of all skill levels. Additionally, the resort offers tennis courts where guests can engage in friendly matches or improve their skills with a private lesson. If you're looking to maintain your fitness routine while on vacation, the resort's fitness center is fully equipped with state-of-the-art equipment. From cardio machines to weightlifting stations, you'll find everything you need to stay in shape. For those who prefer outdoor activities, Sinabung Hills Resort offers horse riding and hiking trails, allowing guests to explore the beautiful natural surroundings while getting some exercise. After a day of sports and activities, guests can unwind and socialize at the poolside bar, where refreshing drinks and tasty snacks are served. Whether you're seeking relaxation or adventure, Sinabung Hills Resort has something for everyone with its impressive range of sports facilities.

Convenience at its Finest: Sinabung Hills Resort's Exceptional Facilities

Sinabung Hills Resort in Berastagi, Indonesia, offers a range of convenience facilities that are sure to enhance your stay. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day or night, ensuring that your cravings are always satisfied. The resort also provides laundry service, taking care of your laundry needs so you can focus on enjoying your vacation. For added convenience, Sinabung Hills Resort offers room service, allowing you to enjoy a delightful meal in the comfort of your own room. Safety deposit boxes are available to ensure the security of your valuables, giving you peace of mind throughout your stay. The concierge service is always ready to assist you with any inquiries or requests, ensuring that your needs are met promptly and efficiently. Stay connected with the complimentary Wi-Fi available in public areas, allowing you to easily stay in touch with loved ones or catch up on work. For guests who prefer to smoke, there is a designated smoking area provided. The resort also offers express check-in/check-out, making your arrival and departure hassle-free. Luggage storage is available for your convenience, allowing you to explore the area without the burden of carrying your bags. With daily housekeeping, you can expect a clean and well-maintained room throughout your stay. To add a touch of warmth and coziness, some rooms even feature a fireplace. Sinabung Hills Resort goes above and beyond to ensure that your stay is convenient, comfortable, and truly unforgettable.

Convenient Transport Facilities at Sinabung Hills Resort

Sinabung Hills Resort in Berastagi, Indonesia, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The resort provides airport transfer services, allowing travelers to easily reach the property upon arrival. Additionally, guests can take advantage of the shuttle service, which offers convenient transportation to popular attractions and landmarks in the area. For those who prefer to explore independently, Sinabung Hills Resort also offers car hire services, allowing guests to venture out and discover the beauty of Berastagi at their own pace. Moreover, the resort provides valet parking and a car park onsite, ensuring that guests have a secure and convenient place to park their vehicles. With these transport facilities, Sinabung Hills Resort aims to make each guest's stay as comfortable and convenient as possible.

Luxurious Room Facilities at Sinabung Hills Resort

Indulge in the ultimate comfort and luxury at Sinabung Hills Resort, where every room is equipped with top-notch facilities to ensure a memorable stay. Each room features a state-of-the-art television, allowing you to catch up on your favorite shows or unwind with a movie after a long day of exploring Berastagi. The mini bar in the room is fully stocked with an array of refreshing beverages and snacks, ensuring you have everything you need at your fingertips. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding natural beauty. Whether you choose a room overlooking the lush greenery or the majestic Sinabung volcano, the balcony or terrace provides the perfect spot to relax and enjoy the serene atmosphere. For entertainment options, the room is equipped with satellite/cable TV, offering a wide range of channels and programs to cater to your preferences. On cooler evenings, cozy up by the fireplace and enjoy a warm and inviting ambiance that adds a touch of luxury to your stay. At Sinabung Hills Resort, every detail has been carefully thought out to ensure a comfortable and enjoyable experience for guests. The room facilities provided go above and beyond, creating a haven of relaxation and indulgence amidst the stunning natural surroundings of Berastagi.

Indulge in a Culinary Adventure at Sinabung Hills Resort

At Sinabung Hills Resort, dining is an experience to be savored. With a range of dining facilities to cater to every palate, guests can indulge in a culinary adventure during their stay. Start your day with a delightful breakfast at the breakfast buffet, offering a wide selection of continental dishes that will energize you for the day ahead. For a quick pick-me-up or a casual catch-up with friends, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, accompanied by a variety of pastries and snacks. If you prefer a more intimate dining experience, the halal restaurant serves up a delectable array of local and international dishes, prepared with the finest ingredients. For those who prefer to dine in the comfort of their rooms, the 24-hour room service is at your disposal, ready to deliver a delicious meal straight to your doorstep. And if you're in the mood for a barbecue, make use of the BBQ facilities or the shared kitchen, where you can cook up a storm with your loved ones. With daily housekeeping and grocery deliveries available, Sinabung Hills Resort ensures that your dining experience is not only memorable but also convenient and hassle-free.

Experience Comfort and Luxury at Sinabung Hills Resort

At Sinabung Hills Resort, we offer a range of stylish and spacious rooms to ensure a comfortable and memorable stay. Choose from our Deluxe rooms, featuring 28 square meters of space and two cozy single beds, perfect for solo travelers or friends exploring Berastagi. For those seeking a touch of elegance, our Superior rooms also offer 28 square meters of space and two comfortable single beds, providing a serene retreat after a day of adventure. When booking your stay at Sinabung Hills Resort through Agoda, you can enjoy the best prices and a hassle-free experience, ensuring that your trip to Berastagi is both affordable and convenient.

Discover the Enchanting Beauty of Berastagi

Nestled amidst the picturesque landscapes of North Sumatra, Berastagi is a charming hill town that offers a captivating blend of natural wonders and cultural heritage. Known for its cool climate and stunning views of the iconic Mount Sinabung, Berastagi is a popular destination for both locals and tourists alike. Sinabung Hills Resort is ideally located in the heart of this enchanting town, providing guests with easy access to all that Berastagi has to offer. Immerse yourself in the breathtaking beauty of Berastagi as you explore its lush green valleys, cascading waterfalls, and vibrant flower markets. Take a leisurely stroll through the colorful fruit and vegetable markets, where you can sample local delicacies and purchase fresh produce. For adventure enthusiasts, embark on a trekking expedition to Mount Sibayak, an active volcano that offers panoramic views of the surrounding landscapes. Unwind and rejuvenate at Sinabung Hills Resort, where you can indulge in luxurious accommodations, world-class amenities, and impeccable service. Whether you're seeking a peaceful retreat or an exciting adventure, Berastagi has something to offer for everyone.

Convenient and Scenic Journey to Sinabung Hills Resort from the Nearest Airports

Nestled in the breathtaking highlands of Berastagi, Indonesia, Sinabung Hills Resort offers a tranquil and luxurious retreat for travelers seeking a peaceful escape. To reach this idyllic destination, visitors can choose from several nearby airports, each offering its own unique journey. For those flying internationally, the nearest major airport is Kuala Namu International Airport (KNO), located approximately 85 kilometers away from Sinabung Hills Resort. From the airport, travelers can opt for a private transfer or hire a taxi to embark on a scenic drive through the picturesque countryside. The journey takes around two hours, allowing guests to soak in the stunning landscapes of lush green valleys, terraced rice fields, and the majestic Mount Sinabung. Alternatively, domestic travelers can consider Medan International Airport (KNO) as their arrival point. Situated around 75 kilometers from Sinabung Hills Resort, this airport provides a convenient option for those traveling from other parts of Indonesia. From Medan International Airport, guests can easily arrange for a private car or taxi to transport them to the resort. The journey takes approximately two hours, offering travelers ample time to marvel at the panoramic vistas and immerse themselves in the natural beauty of the region. Regardless of the chosen airport, the journey to Sinabung Hills Resort promises to be an enchanting experience, as guests traverse through the charming landscapes of Berastagi. Upon arrival, visitors will be greeted by the resort's warm hospitality and awe-inspiring views of the surrounding mountains. With its luxurious amenities, serene ambiance, and convenient access to nearby attractions, Sinabung Hills Resort is the perfect destination for a memorable getaway.

Discover the Natural Wonders and Vibrant Marketplaces Near Sinabung Hills Resort

Nestled amidst the breathtaking landscapes of Berastagi, Sinabung Hills Resort offers a perfect base for exploring the natural wonders and vibrant marketplaces that surround it. One of the most prominent landmarks in the area is Mount Sibayak, an active volcano that offers thrilling hiking opportunities and stunning panoramic views from its summit. Adventurous souls can embark on a challenging trek to witness the mesmerizing beauty of the volcano's crater and immerse themselves in the awe-inspiring power of nature. For those seeking a taste of local culture, the nearby Local Market place and Berastagi Fruit Market are must-visit attractions. These bustling marketplaces are a feast for the senses, with vibrant displays of fresh produce, local handicrafts, and traditional snacks. Immerse yourself in the vibrant atmosphere as you interact with friendly locals, sample delicious street food, and browse through a wide array of unique souvenirs to take home. Another notable landmark close to Sinabung Hills Resort is Gundaling Hill, known for its panoramic views of the surrounding landscapes. Ascend to the top of this hill and be rewarded with breathtaking vistas of lush green valleys, rolling hills, and the majestic Mount Sinabung in the distance. Take a moment to soak in the tranquility and serenity of this picturesque spot, and capture unforgettable memories against the backdrop of nature's beauty. Whether you're a nature enthusiast, a culture lover, or simply seeking a peaceful retreat, Sinabung Hills Resort's prime location offers easy access to a range of captivating landmarks and attractions. Experience the wonders of Mount Sibayak, immerse yourself in the vibrant marketplaces, and marvel at the panoramic views from Gundaling Hill – all within reach of this idyllic resort.

Indulge in a Culinary Adventure

At Sinabung Hills Resort, you'll find yourself surrounded by a variety of dining options that will take your taste buds on a culinary adventure. Just steps away from the hotel, you can savor the delectable flavors of Ruma Makan Eropah Restaurant. This charming eatery specializes in European cuisine, offering a delightful array of dishes that will transport you to the heart of Europe. For those craving Asian flavors, Restoran Asia is a must-visit destination. Indulge in authentic Indonesian and Asian dishes prepared with the freshest ingredients and bursting with flavors. And if you're in the mood for a cozy and laid-back atmosphere, head over to Cafe Raymond. This charming cafe offers a wide range of coffee and light bites, perfect for a quick snack or a leisurely afternoon. With these fantastic dining options just a stone's throw away, your culinary journey at Sinabung Hills Resort is guaranteed to be a memorable one.

Experience Luxury at an Affordable Price at Sinabung Hills Resort

Sinabung Hills Resort offers a truly exceptional experience at a surprisingly affordable price. With an average room rate of just $60, guests can indulge in the ultimate luxury without breaking the bank. Compared to the average price of a hotel room in Berastagi, which stands at $39, Sinabung Hills Resort provides incredible value for money. Nestled amidst the stunning landscapes of Berastagi, this resort offers a serene and tranquil retreat for travelers seeking a peaceful escape. The beautifully designed rooms are tastefully furnished and equipped with modern amenities, ensuring a comfortable and relaxing stay. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and impeccable service. In addition to its affordable rates, Sinabung Hills Resort also offers a range of facilities and services that further enhance the value of your stay. Guests can enjoy access to a refreshing outdoor pool, a well-equipped fitness center, and a spa that offers rejuvenating treatments. The resort also boasts multiple dining options, serving a variety of delicious cuisines to satisfy every palate. Whether you're planning a romantic getaway, a family vacation, or a business trip, Sinabung Hills Resort is the perfect choice for those seeking luxury at an affordable price. Book your stay now and experience the best of Berastagi without compromising on quality or budget.

A Wonderful Stay at Sinabung Hills Resort

Sinabung Hills Resort in Berastagi, Indonesia has received rave reviews from its satisfied guests. With its good hotel facilities and attentive staff, visitors have had nothing but positive experiences during their stay. The delicious and varied breakfast options have left guests impressed, while the beautiful views and scenery have added to the overall charm of the resort. The friendly and helpful staff have gone above and beyond to ensure a comfortable and enjoyable stay for all guests. With its cozy ambiance and polite staff, Sinabung Hills Resort comes highly recommended for a truly memorable vacation.

Unforgettable Stay at Sinabung Hills Resort

Sinabung Hills Resort in Berastagi, Indonesia is a haven for travelers seeking an unforgettable stay amidst stunning natural beauty. With an impressive overall rating of 8.3, this resort has garnered a reputation for excellence among its guests. The positive customer reviews highlight the exceptional value, excellent facilities, and outstanding staff performance, making it a top choice for discerning travelers. One of the standout features of Sinabung Hills Resort is its incredible value for money. Guests rave about the affordable rates and the exceptional quality of the amenities and services provided. From the moment you step foot into the resort, you are greeted with warm hospitality and a sense of luxury that exceeds expectations. The value for money at Sinabung Hills Resort is truly unmatched, making it an ideal choice for budget-conscious travelers who do not want to compromise on quality. In addition to its exceptional value, Sinabung Hills Resort boasts top-notch facilities that cater to the needs of every guest. Whether you're looking to relax by the pool, indulge in a spa treatment, or stay active in the fitness center, this resort has it all. The facilities are well-maintained and offer a perfect blend of modern comforts and traditional charm. Guests appreciate the attention to detail and the thoughtful design that creates a serene and inviting atmosphere throughout the resort. Furthermore, the staff performance at Sinabung Hills Resort is consistently praised by guests. The friendly and attentive staff go above and beyond to ensure that every guest's needs are met. From the moment you check-in to the moment you check-out, the staff is dedicated to providing personalized service and creating a memorable experience. Their genuine warmth and professionalism leave a lasting impression on guests, making them feel valued and well taken care of. With its exceptional value, excellent facilities, and outstanding staff performance, Sinabung Hills Resort offers an unforgettable stay in Berastagi. Whether you're seeking a relaxing getaway or an adventure-filled vacation, this resort is the perfect choice to make lasting memories.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Foot bath
  • Garden
  • Hiking
  • Outdoor recreational features
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Roll-in shower
  • Safety/security feature
  • Shower
  • Sleep comfort items
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Kolam Renang St. Kel Gundaling I Berastagi, Karo, Berastagi Town, Berastagi, Indonesia, 22156

Excellent8.9

Location

What's nearby

Popular landmarks
  • Hillpark Sibolangit
    10.2 km
Nearby landmarks
  • Brastagi Highland
    580 m
  • Berastagi Fruit Market
    770 m
  • Gundaling Farm Berastagi
    980 m
  • Local Market place
    1.3 km
  • Apotek Brastagi
    1.3 km
  • Gundaling Hill
    1.3 km
  • Stasiun Sinabung Station
    1.4 km
  • Pemandian Alam Sibolangit Indah
    1.4 km
  • Giant Cabbage
    1.5 km
  • Deleng Singkui
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from10:00
  • Check-in until23:59
Getting around
  • Distance from city center68km
  • Travel time to airport (minutes)180
  • Airport transfer fee800000 IDR
Extras
  • Breakfast charge (unless included in room price)110000 IDR
The property
  • Year property opened1992
  • Number of floors3
  • Room voltage220
  • Number of rooms 105
  • Most recent renovation2023
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name9120200392253

Reviews of Sinabung Hills Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 6.0
  • 9.2
  • 2.4
  • 10
  • 10
  • 5.6
  • 6.4
  • 5.6

Most recent

From 2,427 reviews

  • Location score 8.9 out of 10 and is a high score in Berastagi
    Location8.9
  • Service score 8.8 out of 10 and is a high score in Berastagi
    Service8.8
  • Value for money score 8.6 out of 10 and is a high score in Berastagi
    Value for money8.6
  • Facilities score 8.5 out of 10 and is a high score in Berastagi
    Facilities8.5
  • Cleanliness score 8.4 out of 10 and is a high score in Berastagi
    Cleanliness8.4
  • Room comfort and quality score 6.4 out of 10 and is a high score in Berastagi
    Room comfort and quality6.4
High score for Berastagi

Rating

9+ Exceptional (485)
8-9 Excellent (129)
7-8 Very Good (159)
6-7 Good (79)
<6 Below Expectation (154)

Review summary

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The hotel staff received rave reviews from guests who found them friendly and excellent. The well-maintained garden and landscape were also praised. The hotel's mountain view was appreciated by several guests.

Although many guests enjoyed their stay, some mentioned room conditions requiring maintenance and renovations. A few guests noted cleanliness and odor issues. Some found the hotel facilities outdated.

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Room Type
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Show reviews that mention 

Cleanliness

Mentioned in 72 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Service

Mentioned in 71 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Breakfast

Mentioned in 59 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Room comfort

Mentioned in 37 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Location

Mentioned in 35 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Bathroom

Mentioned in 34 reviews
sentiment-negative-indicator
100% Unfavourable

Atmosphere

Mentioned in 30 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Room size

Mentioned in 30 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 29 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable
Showing 1,007 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Adriana from Indonesia
    Family with young children
    Classic with Balcony
    Stayed 1 night in April 2026

    “Exceptional”

    Kid-friendly hotel with a children's play area, there is a pool for kids and adults. Rooms with a balcony and view of the pool and mountain are indeed the best choice. The view is very beautiful. Highly recommend for bringing family.

    Reviewed April 04, 2026
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  2. 9.6
    Exceptional
    Lovely from Indonesia
    Family with young children
    Classic with Balcony
    Stayed 1 night in May 2026

    “I'LL SLEEP HERE AGAIN”

    MUST TAKE THE CLASSIC ROOM TYPE WITH BALCONY AND POOL VIEW. THE VIEW IS BEAUTIFUL, ESPECIALLY AT NIGHT, THE VIEW IS REALLY PEACEFUL WHILE EATING CIMPA & DRINKING HOT CAFE LATTE (BOUGHT IT FROM THE SUMBER BAHAGIA COFFEE SHOP) A CAFE LOCATED ON THE GROUND FLOOR OF THE HOTEL. AWESOME HOLIDAY. THE ONLY DOWNSIDE IS THE BREAKFAST, IT'S JUST SO-SO OR AVERAGE, THE MENU IS LESS VARIED. OTHERWISE, EVERYTHING IS OK. THE LOCATION IS VERY CLOSE TO THE BERASTAGI FRUIT MARKET & BERASTAGI SNACK CENTER, SO FINDING FOOD IS VERY EASY.

    Reviewed May 25, 2026
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  3. 9.6
    Exceptional
    Julia from Indonesia
    Group
    Deluxe Cottage
    Stayed 1 night in June 2025

    “Family friendly”

    This family vacation is really special, the cottage is very spacious and comfortable. Although this hotel is not new, it doesn't have a creepy atmosphere. The view is incredibly beautiful. The breakfast is also good. The staff is friendly. The downside is the sheets that are stained (old stains that can't be removed, like blood stains) but still used. The price I got from Agoda is really cheap. But it's a bit difficult to confirm with the hotel reservation staff.

    Reviewed July 04, 2025
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  4. 10.0
    Exceptional
    Abdalla from Indonesia
    Family with young children
    Classic with Balcony
    Stayed 1 night in June 2026

    “Happy staycation at Sinabung Hills”

    For the umpteenth time, we stayed at the Sinabung Hills hotel. Highly recommended. The view is unbeatable. The food at the restaurant is very delicious and has a lot of variety. Satisfying. We will return again on another occasion.

    Reviewed June 07, 2026
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  5. 9.6
    Exceptional
    Pranpaska from Indonesia
    Group
    Superior Cottage
    Stayed 1 night in May 2025

    “Experience of staying.”

    The environment is cool, spacious, with a really beautiful view, there is a swimming pool and a garden, many flowers and shady trees, also a playground for children. Overall, it's great and highly recommended, especially the friendly and smiling hotel staff in welcoming and serving guests. The food is also varied and really delicious. However, the rooms have a bit of an odor, especially the bathrooms. Sometimes the TV malfunctions, and there is only one outlet, so if you want to charge your phone or make hot water, you have to take turns. For those staying in the Cottage, it's a bit difficult to contact the staff from the room phone. Well, if the cleanliness could be improved and the room facilities could be paid a bit more attention to. Overall, I am very satisfied with the service at this hotel.

    Reviewed May 06, 2025
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