Shibuya Excel Hotel Tokyu

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043

Highlights

Ideal location

- Direct access to Shibuya Station and Shibuya Scramble Crossing, with t...

I think this hotel's best good point is location.
Great view

- Rooms and lifts offer memorable views of Shibuya Crossing from many ro...

You can watch the Shibuya Crossing Street from the hotel .
Airport connectivity

- Airport limousine bus and direct airport connections make arrivals and...

Easy transfer to and from airport.
Professional guest services

- Front desk and service staff receive frequent praise for being friendl...

The Stafd are excellent and beyond helpful.
Great food & dining

Excelent food with amazing choices .

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

Family room

About us

Stay stylish and convenient at Shibuya Excel Hotel Tokyu, connected to Shibuya Train Station. Perfect for two travelers exploring the city, this trendy hotel immerses you in modernity and tradition. Unwind in the air-conditioned rooms designed for two travelers. Sleep comfortably on Simmons beds and Tempur-Pedic pillows, waking up to stunning city or park views. Enjoy complimentary WiFi and premium toiletries in the refreshing shower. Indulge in the stylish bar, rejuvenating massages, and mouthwatering restaurant. With nearby attractions like Hachiko and Meiji Jingu, the hotel is the perfect base for a stylish and convenient stay in Tokyo. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 33 times in 24h

Location 9.6
Cleanliness 8.9
Service 8.8
Facilities 8.4

Based on 17,473 verified reviews

Location score out of 10
Cleanliness score out of 10
Service score out of 10
Facilities score out of 10
Room comfort and quality score out of 10
Value for money score out of 10
  • "Overall, an excellent experience—I would definitely return."
  • "I’d stay there again is the plan was to stay in Shibuya."
  • "The room we stayed in was spacious and comfortable."
  • "I will stay this hotel again when I go to Tokyo 👍❤️"
  • "Love that the location of this hotel is at a prime location."
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Nearest transportation options

Shibuya Subway Station is within 0.18 km

Shinsen Station is within 0.57 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 448 places in walking distance!

Parking
Available
Walkable places
Eight Rent
60 m
Hachi Statue
90 m
Chuken Hachikozo
90 m
Hachiko
100 m
Shibu Chika Shopping Road
110 m
Popular landmarks
Meiji Jingu
2.0 km
Shinjuku Gyoen National Garden
3.2 km
Tokyo Metropolitan Government Building observation room
3.5 km
Tokyo Tower
4.1 km
Ginza
6.3 km
Closest landmarks
WANDER COMPASS SHIBUYA
90 m
Shibuya-san
120 m
Aogaeru Tourist Information Center
120 m
Tokyu Tokyo Metro Shibuya Station Tourist Center
140 m
titty&Co.
150 m

Good to know

Value for money8.3
Distance to city center0.0 Km
Location rating9.6
Nearest airportHaneda Airport (HND)
Distance to airport14.1 km

Rooms available at Shibuya Excel Hotel Tokyu

Excellent
Room comfort & quality

8.3

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Based on 13028 reviews from verified travelers

Standard Single Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
Excel Twin Room - Non-Smoking, 21st-24th Floor
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Superior Park View Small Double Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Standard Double Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
Superior Park View Double Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Superior Deluxe Twin Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Standard Triple Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 3 single beds
Excel Double Room - Non-Smoking, 21st-24th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Corner Superior Shibuya Scramble Crossing View Twin Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Standard Triple Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 38 m²/409 ft²
  • City view

Frequently asked questions

Yes, Shibuya Excel Hotel Tokyu provides meeting facilities and audio-visual equipment for business events.

Yes, Shibuya Excel Hotel Tokyu provides daily housekeeping.

Yes, Shibuya Excel Hotel Tokyu provides luggage storage.

Yes, Shibuya Excel Hotel Tokyu has elevators.

No, Shibuya Excel Hotel Tokyu is a strictly non-smoking property.

Yes, Shibuya Excel Hotel Tokyu provides currency exchange.

Check-in at Shibuya Excel Hotel Tokyu is from 2:00 PM to 11:59 PM.

Yes, Shibuya Excel Hotel Tokyu has onsite car parking, though charges apply.

Yes, Shibuya Excel Hotel Tokyu is located in Shibuya, which is a popular and safe area for tourists.

Yes, Shibuya Excel Hotel Tokyu provides luggage storage.

Yes, Shibuya Excel Hotel Tokyu provides free Wi-Fi in all rooms and public areas.

Yes, convenience stores are commonly found throughout the Shibuya district.

Yes, Shibuya Excel Hotel Tokyu offers room service.

Yes, Shibuya Excel Hotel Tokyu provides bath amenities and skincare.

Yes, staff at Shibuya Excel Hotel Tokyu speak English and Japanese.

Yes, ATMs are widely available in the Shibuya area near Shibuya Excel Hotel Tokyu.

Yes, Shibuya Excel Hotel Tokyu has facilities for disabled guests.

Shibuya Subway Station is located 0.4 km from Shibuya Excel Hotel Tokyu.

Yes, Shibuya Excel Hotel Tokyu has vending machines.

Yes, Shibuya Excel Hotel Tokyu has 3 onsite restaurants.

Yes, Shibuya Excel Hotel Tokyu has a 24-hour front desk.

Yes, Shibuya Excel Hotel Tokyu offers laundry service.

Yes, taxis are readily available in the Shibuya area.

Yes, Shibuya Excel Hotel Tokyu provides free Wi-Fi in all rooms and public areas.

Yes, Shibuya Excel Hotel Tokyu has family rooms.

Yes, some rooms at Shibuya Excel Hotel Tokyu offer views of the Shibuya Crossing.

Yes, Shibuya Excel Hotel Tokyu is a strictly non-smoking property.

Yes, all rooms at Shibuya Excel Hotel Tokyu are equipped with air conditioning.

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More about Shibuya Excel Hotel Tokyu

More about Shibuya Excel Hotel Tokyu

Experience Luxury and Convenience at Shibuya Excel Hotel Tokyu

Welcome to Shibuya Excel Hotel Tokyu, a 4-star hotel located in the heart of Tokyo, Japan. With its prime location, luxurious amenities, and impeccable service, this hotel offers an unforgettable experience for both business and leisure travelers. Step into our stylish lobby and be greeted by our friendly staff, ready to assist you with all your needs. Check-in time begins at 02:00 PM, allowing you to settle in and start your Tokyo adventure. The hotel was built in 2000 and underwent a renovation in 2007, ensuring that you'll enjoy modern comforts and contemporary design throughout your stay. Shibuya Excel Hotel Tokyu features 408 well-appointed rooms, each designed to provide a comfortable and relaxing atmosphere. Whether you choose a standard room, a spacious suite, or a luxurious executive room, you'll find yourself surrounded by elegant furnishings, plush bedding, and all the amenities you need for a restful stay. The hotel offers a variety of room types to suit every traveler's preferences, ensuring a personalized experience for each guest.

Relax and Unwind with Exceptional Entertainment Facilities at Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests can indulge in a variety of entertainment facilities that are sure to enhance their stay. After a long day of exploring the vibrant city of Tokyo, why not unwind with a soothing massage at the hotel's spa? The skilled therapists will work their magic, relieving any tension or stress, leaving you feeling rejuvenated and ready to take on the next adventure. For those seeking a more active form of entertainment, the hotel offers a well-equipped fitness center. Whether you prefer to hit the treadmill, lift weights, or engage in a group exercise class, you'll find everything you need to maintain your fitness routine. The state-of-the-art facilities and professional trainers ensure that you can stay on top of your fitness goals even while traveling. In addition to these exceptional entertainment facilities, Shibuya Excel Hotel Tokyu also features a stylish karaoke room. Gather your friends or family and showcase your singing talents in a private and comfortable setting. With an extensive song selection and top-notch sound system, you're guaranteed a memorable and fun-filled karaoke experience. No matter your preference, Shibuya Excel Hotel Tokyu has entertainment facilities that cater to all guests' needs. Whether you want to relax, stay active, or have a blast with karaoke, this hotel has it all.

Convenience Facilities at Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests can enjoy a range of convenience facilities that make their stay in Tokyo hassle-free and comfortable. The hotel offers a laundry service, allowing guests to easily take care of their laundry needs without leaving the premises. For those who prefer to dine in the comfort of their rooms, room service is available, providing a convenient option for meals and snacks. To ensure the safety of guests' valuables, the hotel provides safety deposit boxes where guests can securely store their belongings. Stay connected during your stay with Wi-Fi available in public areas, allowing you to easily browse the internet or stay connected with friends and family. Free Wi-Fi is also available in all rooms, ensuring that guests can stay connected from the comfort of their own space. For guests with luggage, the hotel offers luggage storage facilities, allowing you to conveniently store your bags before check-in or after check-out. If you're in need of a quick refreshment or snack, vending machines are conveniently located within the hotel. Additionally, daily housekeeping services ensure that your room is kept clean and tidy throughout your stay. With these convenience facilities, Shibuya Excel Hotel Tokyu aims to provide a seamless and enjoyable experience for all guests.

Convenient Transport Facilities at Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. For those arriving by air, the hotel offers airport transfer services, making it easy to reach the hotel upon arrival. This service provides a seamless and comfortable journey, allowing guests to relax and unwind from the moment they step off the plane. Additionally, Shibuya Excel Hotel Tokyu provides a convenient onsite car park for guests who prefer to drive. With the car park located right at the hotel, guests can easily access their vehicles and explore the vibrant city of Tokyo at their own pace. Please note that charges are applied for the use of the car park, ensuring a secure and well-maintained parking facility for guests' peace of mind. Whether traveling by air or by car, Shibuya Excel Hotel Tokyu offers excellent transport facilities to enhance guests' overall experience.

Modern Comfort and Convenience at Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests can expect a stay that combines modern comfort and convenience. Each room is equipped with a range of amenities to ensure a pleasant and enjoyable experience. The air conditioning in every room allows guests to adjust the temperature to their liking, ensuring a comfortable environment throughout their stay. For those who enjoy staying up-to-date with current events, a daily newspaper is provided, keeping guests informed and connected. Entertainment options are also abundant, with in-house movies available for guests to enjoy in the comfort of their own room. A hair dryer is provided, allowing guests to easily style their hair before heading out to explore the vibrant streets of Tokyo. Each room is equipped with a television featuring satellite/cable TV channels, providing a wide range of entertainment options. Additionally, a refrigerator is available in every room, allowing guests to store and chill their favorite beverages and snacks. With these room facilities, guests at Shibuya Excel Hotel Tokyu can relax and unwind in a comfortable and well-equipped space, ensuring a memorable stay in the heart of Tokyo.

Delicious Dining Options at Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu offers a delightful array of dining facilities, ensuring that guests have a memorable culinary experience during their stay. Start your day off right at the hotel's breakfast buffet, where you can indulge in a wide selection of delicious dishes to suit every palate. From freshly baked pastries to hearty Japanese breakfast options, there's something for everyone to enjoy. For those seeking a quick bite or a relaxing cup of coffee, the hotel's cozy coffee shop is the perfect spot. Sip on a perfectly brewed cup of coffee or choose from a variety of refreshing beverages while enjoying a tranquil atmosphere. If you prefer a more formal dining experience, the hotel's restaurant offers a delectable menu of Japanese and international cuisine. From traditional sushi to mouthwatering steaks, you're sure to find a dish that satisfies your cravings. In addition to these dining options, Shibuya Excel Hotel Tokyu also provides convenient room service, allowing you to enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu offers a variety of choices to cater to your preferences. With daily housekeeping ensuring your room is kept clean and tidy, you can relax and enjoy your meal without any worries. Experience the culinary delights at Shibuya Excel Hotel Tokyu and make your stay in Tokyo truly unforgettable.

Comfortable and Diverse Room Options at Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu offers a wide array of thoughtfully designed rooms to suit every traveler's needs. Guests can choose from cozy Small Double Rooms on the higher floors, offering 20 square meters of space with a single or double bed, perfect for solo travelers or couples seeking comfort and convenience. For those desiring more room, the Standard Double and Twin Rooms provide 21 to 30 square meters, accommodating couples or small groups with ease. Larger groups or families will appreciate the spacious Standard Triple and Quadruple Rooms, each offering ample space with three or four single beds respectively, ensuring everyone has a comfortable stay. Booking your preferred room type through Agoda guarantees you the best prices available, along with a smooth and hassle-free reservation process. Whether you're looking for a serene city view, a vibrant park view, or a stylish corner room overlooking the iconic Shibuya Crossing, Agoda makes it easy to find and secure your ideal accommodation at unbeatable rates. Enjoy peace of mind knowing your booking is simple, secure, and tailored to give you the best value for your stay in Tokyo.

Experience the Vibrant Energy of Shibuya in Tokyo

Nestled in the heart of Tokyo, Shibuya is a bustling district that embodies the vibrant energy and electric atmosphere of the city. Known as one of Tokyo's most iconic neighborhoods, Shibuya is a must-visit destination for travelers seeking a taste of the city's unique blend of tradition and modernity. As you step out of the Shibuya Excel Hotel Tokyu, you'll find yourself surrounded by a kaleidoscope of sights, sounds, and experiences. The famous Shibuya Crossing, often referred to as the 'Scramble Crossing,' is just a stone's throw away from the hotel. This iconic intersection is a sight to behold, with thousands of pedestrians crossing the street in all directions, creating a mesmerizing spectacle of movement. Beyond the bustling streets, Shibuya is also home to a myriad of shopping opportunities. From trendy boutiques to department stores, you'll find everything you need and more in the vibrant shopping districts of Shibuya. Explore the narrow alleyways of Center Street, where you can discover unique fashion finds and indulge in delicious street food. For those seeking a more upscale shopping experience, the Shibuya 109 building is a must-visit, showcasing the latest fashion trends and designer labels. When the sun sets, Shibuya comes alive with its vibrant nightlife. The district is renowned for its numerous bars, clubs, and entertainment venues, offering a diverse range of experiences for night owls. Whether you're in the mood for live music, karaoke, or a quiet drink at a cozy izakaya, Shibuya has it all. Immerse yourself in the vibrant energy of Shibuya and experience the best that Tokyo has to offer. From its iconic landmarks to its bustling shopping streets and lively nightlife, this district truly encapsulates the essence of the city.

Convenient Airport Transfers to Shibuya Excel Hotel Tokyu

Welcome to Tokyo, Japan! If you're planning a stay at the stylish Shibuya Excel Hotel Tokyu in Shibuya, getting there from the airport is a breeze. The hotel is conveniently located near two major airports, making it easily accessible for travelers. If you're arriving at Narita International Airport, the most common gateway to Tokyo, you have several options to reach Shibuya Excel Hotel Tokyu. The fastest and most convenient way is to take the Narita Express (N'EX) train to Shibuya Station. The journey takes approximately 90 minutes, and once you arrive at Shibuya Station, the hotel is just a short walk away. For those arriving at Haneda Airport, the closest airport to central Tokyo, you can take the Tokyo Monorail to Hamamatsucho Station, and then transfer to the JR Yamanote Line to reach Shibuya Station. From there, it's a quick walk to Shibuya Excel Hotel Tokyu. No matter which airport you arrive at, rest assured that reaching Shibuya Excel Hotel Tokyu is a hassle-free experience, allowing you to start your Tokyo adventure with ease and comfort.

Discover the Vibrant Surroundings of Shibuya Excel Hotel Tokyu

Nestled in the heart of Tokyo's bustling Shibuya district, Shibuya Excel Hotel Tokyu offers an ideal base for exploring the vibrant surroundings. Just a short walk away, you'll find the iconic Shibuya Crossing, a bustling intersection famous for its mesmerizing pedestrian scramble. Immerse yourself in the energy of this vibrant city as you navigate through the sea of people crossing in all directions, a sight that truly captures the essence of Tokyo. For a taste of tranquility amidst the urban landscape, head to Meiji Jingu, a serene Shinto shrine located in the lush greenery of Yoyogi Park. This historical landmark is dedicated to Emperor Meiji and Empress Shoken and offers a peaceful retreat from the bustling city. Take a leisurely stroll through the park, admire the majestic torii gates, and soak in the spiritual atmosphere. If you're in the mood for shopping and entertainment, Shibuya Center-gai and Shibuya Cat Street are just a stone's throw away. Explore the vibrant and trendy shops, cafes, and boutiques that line these bustling streets. Additionally, the nearby Tokyo Metropolitan Children’s Hall offers a range of interactive exhibits and activities for families with children. For a taste of local culture, visit Taito Station Shibuya, a popular arcade center where you can try your hand at various arcade games and experience the excitement of Japanese gaming culture. And if you're looking for a unique shopping experience, don't miss Takeshita Street, a bustling pedestrian street known for its quirky fashion boutiques and trendy shops. Surrounded by a myriad of landmarks and attractions, Shibuya Excel Hotel Tokyu is the perfect choice for travelers seeking to immerse themselves in the vibrant energy and cultural richness of Tokyo's Shibuya district.

Convenient Public Transport Stations near Shibuya Excel Hotel Tokyu

Located in the heart of Tokyo, Shibuya Excel Hotel Tokyu offers easy access to a range of public transport stations, ensuring that guests can explore the city with utmost convenience. Just a short walk away from the hotel, you will find Kita - Sando Subway Station, which provides access to the Tokyo Metro Fukutoshin Line. This line connects you to major attractions such as Shinjuku and Ikebukuro, making it a breeze to navigate the city. For those looking to venture further, Hatsudai Station is also nearby, offering connections to the Keio New Line. This line is perfect for exploring areas like Shimokitazawa and Chofu. Additionally, Harajuku Train Station and Yoyogi Koen Train Station are within reach, allowing you to easily visit popular spots like Meiji Shrine and Yoyogi Park. If you prefer to travel by subway, Yoyogi Uehara Train Station and Meiji Jingumae Train Station are both accessible from the hotel. These stations provide access to the Tokyo Metro Chiyoda Line and Fukutoshin Line, respectively. Lastly, the bustling Shibuya Train Station is just a short stroll away, granting you access to multiple train lines, including the JR Yamanote Line and the Tokyo Metro Ginza Line. With these excellent transport options, exploring Tokyo from Shibuya Excel Hotel Tokyu is a breeze.

A Culinary Wonderland Just Steps Away

Shibuya Excel Hotel Tokyu is surrounded by a plethora of dining options that will satisfy even the most discerning foodies. Just a short stroll away, you'll find Uobei Shibuya Dogenzaka Store, where you can indulge in their famous conveyor belt sushi and experience the thrill of ordering through a touchscreen. If you're in the mood for Tonkatsu, head to Tonkatsu Maisen Aoyama, a renowned restaurant that serves up crispy breaded pork cutlets in a cozy and traditional setting. For a taste of authentic Japanese street food, Tsukishimamonja Okoge Shibuya is a must-visit, offering delicious okonomiyaki and monjayaki dishes. Sushi lovers will delight in Sushi no Midori, a popular restaurant known for its fresh and flavorful sushi creations. After a day of exploring, unwind at Spring Valley Brewery Tokyo, a craft beer haven where you can enjoy a variety of locally brewed beers. For a taste of Mexico in the heart of Tokyo, Hacienda del Cielo offers mouthwatering Mexican cuisine and a vibrant atmosphere. Craving pancakes? A Happy Pancake Omotesando is the place to go, serving fluffy and decadent pancakes that are sure to satisfy your sweet tooth. Meat lovers will be in heaven at SMOKEHOUSE, a barbecue joint that specializes in slow-cooked, tender meats and hearty sides. Finally, indulge in a Brazilian churrascaria experience at Barbacoa Churrascaria Aoyama, where you can feast on a wide selection of grilled meats served tableside. With such an array of dining options just moments away, Shibuya Excel Hotel Tokyu is the perfect base for culinary exploration in Tokyo.

Shop 'til you drop in Shibuya

Shibuya Excel Hotel Tokyu is surrounded by a plethora of shopping landmarks that will delight any avid shopper. Just steps away from the hotel, you'll find BUDDY, a trendy boutique known for its unique fashion pieces. For those looking for high-end fashion, La Porte Aoyama offers a curated selection of luxury brands. Q FRONT Shibuya is a bustling shopping complex where you can find a wide range of stores, from popular international brands to local Japanese designers. If you're traveling with kids, PARIS KIDS Harajuku is a must-visit, offering a variety of adorable clothing and accessories for children. Shibuya Parco is a multi-story shopping mall that houses a diverse range of shops, including fashion, beauty, and lifestyle stores. Bon Marche is a paradise for food lovers, with its extensive selection of gourmet groceries and delectable treats. Ca4la Daikanyama is a hat lover's dream, showcasing a wide array of stylish and unique headwear. For those seeking unique and artisanal products, Farmer's Market at UNU is the perfect place to explore. Art enthusiasts will appreciate OPA Gallery, a contemporary art space featuring exhibitions by local and international artists. Finally, Shimokita Garage Department is a hidden gem for vintage fashion lovers, offering a curated collection of retro clothing and accessories. With such a diverse range of shopping landmarks in the vicinity, Shibuya Excel Hotel Tokyu is the perfect base for a shopping adventure in Tokyo.

Affordable Luxury: Experience Shibuya Excel Hotel Tokyu at a Competitive Price

When it comes to finding a luxury hotel in Tokyo that offers exceptional value for money, look no further than Shibuya Excel Hotel Tokyu. With an average room price of just $323, this hotel provides an affordable option for travelers seeking comfort and convenience in the heart of the city. Compared to the average price of a hotel room in Tokyo, which stands at $157, Shibuya Excel Hotel Tokyu offers an unbeatable combination of quality and affordability. At Shibuya Excel Hotel Tokyu, guests can indulge in a luxurious stay without breaking the bank. Each room is thoughtfully designed and equipped with modern amenities, ensuring a comfortable and enjoyable experience. From the moment you step into the elegantly decorated lobby, you'll be greeted by friendly staff who are dedicated to providing exceptional service throughout your stay. Whether you're visiting Tokyo for business or leisure, Shibuya Excel Hotel Tokyu offers a prime location that allows you to easily explore the vibrant Shibuya district. With its close proximity to popular attractions, shopping centers, and entertainment venues, you'll have everything you need right at your doorstep. Don't miss out on this incredible opportunity to experience the best of Tokyo at an affordable price. Book your stay at Shibuya Excel Hotel Tokyu today and make your trip to Tokyo truly unforgettable.

Excellent Location and Friendly Staff

Shibuya Excel Hotel Tokyu has received rave reviews from its guests, with many highlighting the excellent location and friendly staff. Visitors have praised the hotel for its top-notch service, with staff members being described as friendly and helpful. The hotel's prime location in Shibuya, Tokyo's bustling district, is another standout feature, allowing guests to easily explore the vibrant city. Guests have also commended the cleanliness of the hotel, noting that the rooms are well-maintained and always clean and quiet. With its excellent room size and good services, Shibuya Excel Hotel Tokyu is a top choice for travelers seeking a comfortable and convenient stay in Tokyo.

A Perfect Blend of Comfort, Convenience, and Exceptional Service

Shibuya Excel Hotel Tokyu in Tokyo, Japan has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.7, this hotel offers an unforgettable experience that combines comfort, convenience, and exceptional service. One of the standout features of Shibuya Excel Hotel Tokyu is its unbeatable location, earning a remarkable rating of 9.6. Situated in the heart of Shibuya, one of Tokyo's most vibrant and bustling districts, guests have easy access to a plethora of entertainment, shopping, and dining options. Whether you're exploring the iconic Shibuya Crossing, indulging in retail therapy at Shibuya 109, or immersing yourself in the local culture, everything is just a stone's throw away from the hotel. Not only does Shibuya Excel Hotel Tokyu excel in location, but it also boasts a dedicated and attentive staff. With a staff performance rating of 8.6, guests have consistently praised the hotel's team for their warm hospitality and willingness to go above and beyond to ensure a memorable stay. From the moment you step into the hotel, you'll be greeted with genuine smiles and a level of service that exceeds expectations, making you feel right at home.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • International cuisine in restaurant
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]

Food and dining

Restaurants on site
アビエント
  • Cuisine: European

Location

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043

Exceptional9.6

Location

Airports
  • Haneda Airport (HND)
    14.1 km 26 min drive
  • Narita International Airport (NRT)
    63.9 km 1.0 hour drive
Public transportation
  • Shibuya Subway Station
    180 m 6 min walk
  • Shinsen Station
    570 m
Hospital or clinic
  • Tohodaiiryo Center Ohashi Hospital
    1.4 km 19 min walk
Shopping
  • Ameyoko Shopping Street
    8.9 km
Convenience store
  • 7 Eleven
    1.4 km 7 min drive
Cash withdrawal
  • ATM
    120 m 2 min walk

What's nearby

Popular landmarks
  • Shibuya Crossing
    120 m
  • Meiji Jingu
    2.0 km
  • Shinjuku Gyoen National Garden
    3.2 km
  • Tokyo Metropolitan Government Building observation room
    3.5 km
  • Tokyo Tower
    4.1 km
  • Ginza
    6.3 km
  • Ueno Park
    9.2 km
  • Asakusa
    10.6 km
  • Sensoji Temple
    10.8 km
  • Tokyo Skytree
    11.5 km
Nearby landmarks
  • Eight Rent
    60 m
  • Hachi Statue
    90 m
  • Chuken Hachikozo
    90 m
  • WANDER COMPASS SHIBUYA
    90 m
  • Hachiko
    100 m
  • Shibu Chika Shopping Road
    110 m
  • Shibuya Pedestrian Scramble
    120 m
  • Shibuya-san
    120 m
  • Shibuya Crossing
    120 m
  • Aogaeru Tourist Information Center
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-in until23:59
Getting around
  • Distance from city center0.0 Km
  • Travel time to airport (minutes)60
  • Airport transfer fee3200 JPY
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)3388 JPY
The property
  • Year property opened2000
  • Number of floors24
  • Room voltage100
  • Number of rooms 408
  • Most recent renovation2007
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name11渋保衛環旅第2号
Parking
  • Daily parking fee3000 JPY

Property announcements

All electricity will be down due to electrical inspection on Jan 19, 2026 from 01:30 AM to 05:30 AM. *During the time of power outage, lights, air conditioner, TV, Internet service and water supply will be unavailable. * Elevators unavailable during the time. * Telephone service will be available. (Wake up call and voicemail will be unavailable during the time.)

Reviews of Shibuya Excel Hotel Tokyu from real guests

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 8.4
  • 7.6
  • 8.0
  • 9.2
  • 8.4
  • 8.8
  • 10

Most recent

From 13,028 reviews

  • Location score 9.6 out of 10 and is a high score in Tokyo
  • Cleanliness score 8.9 out of 10 and is a high score in Tokyo
  • Service score 8.8 out of 10 and is a high score in Tokyo
  • Facilities score 8.4 out of 10 and is a high score in Tokyo
  • Room comfort and quality score 8.3 out of 10
  • Value for money score 8.3 out of 10

Review summary

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This hotel's prime location offers easy access to trains/subway and Shibuya Scramble Square, making it a great choice for travelers. The welcoming staff provide excellent service, while the cozy rooms are clean and offer picturesque views of Shibuya Crossing and Scramble Square. Transportation options are convenient, and guests can enjoy exploring the nearby shopping and food options, including those in Shibuya Scramble Square and Food Show.

Some guests found that the rooms and bathrooms are dated and in need of renovation.

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Show reviews that mention 

Location

Mentioned in 486 reviews
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98% Positive
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1% Unfavourable

Service

Mentioned in 229 reviews
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87% Positive
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12% Unfavourable

Cleanliness

Mentioned in 144 reviews
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77% Positive
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22% Unfavourable

Room size

Mentioned in 127 reviews
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84% Positive
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15% Unfavourable

Room view

Mentioned in 97 reviews
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89% Positive
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10% Unfavourable

Airport access

Mentioned in 91 reviews
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96% Positive
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3% Unfavourable

Breakfast

Mentioned in 63 reviews
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68% Positive
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31% Unfavourable

Room comfort

Mentioned in 60 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Value for money

Mentioned in 57 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable
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  1. 10.0Exceptional

    hyungyung from South Korea
    Solo traveler
    Random Room Assigned
    Stayed 3 nights in February 2026

    “A hotel with a very good location.”

    It was really convenient to be connected to Shibuya Station! And since I could use the elevator connected to the hotel front to go back and forth, it was super convenient for hotel guests while everyone else was queuing to go down the escalator! The location is right at Shibuya Station, making it easy to take the NEX to the airport or visit Shinjuku via the JR line. Within a 15-minute walk, there are Don Quijote, Parco department store, Kaldi, a supermarket, convenience stores, Daiso, and more, so shopping was easy, and I could drop off my bags at the hotel and explore other places comfortably. My mom and I, two daughters, stayed for a 4-day, 3-night trip at this hotel and had breakfast, which was fine. The menu was mostly the same, but there were so many varieties of coffee, drinks, and bread that I didn’t get bored. Previously, when I stayed at another hotel, the air was too dry, and I could smell smoke due to poor ventilation, but here I requested a non-smoking area, and it was pleasant, plus I asked for a room with a good view, and I could see Tokyo Tower from my room, which was great. The only downside was that the window couldn’t open, but the large window was satisfactory in its own way. The bathroom wasn't large, but it wasn't small either, and above all, hot water came out immediately, and the water pressure was great, making it very enjoyable to shower and wash my hands. Especially, the amenities included shampoo, body wash, and conditioner, and using the shampoo made my hair really soft, so I didn't even touch the treatment I brought. It was also convenient to have disposable toothbrushes, combs, cotton swabs, razors, cleansing oil, cleansing foam, skin lotion, and milky lotion. However, there was no soap, shower towel, or body lotion, so I bought those separately at Daiso. Being a 4-star hotel, the breakfast was delicious, and the room was comfortable, allowing me to have a great time. The heater could be adjusted individually, which was nice, but if you raise the temperature, it might get dry, so be prepared to use a mask or apply cream multiple times for a completely enjoyable trip. I highly recommend this hotel!

    Reviewed February 07, 2026
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    Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. I am very pleased that you have liked us. I am happy if you can use the hotel again.

    Responded February 09, 2026
    Shibuya Excel Hotel Tokyu
  2. 9.2Exceptional

    Insook from South Korea
    Family with teens
    Superior Deluxe Twin Room - Non-Smoking, 13th-19th Floor
    Stayed 4 nights in January 2026

    “A hotel with very good accessibility.”

    It was my second trip to Tokyo, and since my son really wanted to stay at this hotel, although it was a bit expensive, we decided to book it. I made the reservation through Naver travel products, but due to the later payment, the commission turned out to be higher than expected. We booked with the free cancellation and breakfast included options, so we changed our plans a few times. The hotel is located in the center of Shibuya, making shopping and transportation very convenient. I booked a Superior Deluxe Twin room, which was quite spacious compared to the typical hotel sizes in Tokyo, and it had an additional separate toilet, which was very convenient. The room condition was good, although the breakfast was a bit disappointing for the price range. We were assigned to the 24th floor, which was a bit dizzying, but the view was fantastic. The staff were very friendly, and the biggest advantage was being able to travel to the airport directly by limousine bus. It takes only an hour to get to Haneda Airport, and they help with loading and unloading luggage, making it very convenient. I always book hotels that are linked to the limousine bus routes whenever I go to Japan, and I am consistently satisfied. It's convenient to pay with Pasmo or Suica, and when transferring from the airport to the hotel, it's good to know that you need to get a ticket with Pasmo. For the Shibuya Excel Tokyu Hotel, you need to get your ticket directly at the airport; it can't be booked through agent websites. They cleaned and organized everything every day, making our 4-night, 5-day stay very comfortable. They also refilled two bottles of water every day, and the bedding was clean, which made for a satisfying hotel experience. If you take advantage of hot deals when they come out cheap, you'll be able to make a reservation at a low price. I'm not sure if the few photos I took inside the hotel will be helpful.

    Reviewed January 16, 2026
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    Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

    Responded January 20, 2026
    Shibuya Excel Hotel Tokyu
  3. 10.0Exceptional

    Dain from South Korea
    Couple
    Superior Park View Small Double Room - Non-Smoking, 13th-19th Floor
    Stayed 1 night in June 2026

    “The best hotel options in Shibuya.”

    The location was really convenient while traveling in Shibuya, and it was great that the bus stop for the express bus coming from outside was right in front. Above all, the entire place was very well maintained and clean, making for a pleasant stay. I enjoyed the wonderful hotel view and the friendly staff throughout the entire stay, and I was especially happy to celebrate my birthday there with thoughtful welcome services. Be sure to try the breakfast too!

    Reviewed June 26, 2026
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    Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are delighted to hear that you found our location convenient for exploring Shibuya and that the proximity to the express bus stop made your arrival so smooth. It is also a pleasure to know that you enjoyed our clean facilities, the stunning views, and the service from our team. We are especially happy to have been a part of your birthday celebration; providing a memorable welcome service for such a special occasion is always our goal. Thank you for your kind recommendation regarding our breakfast as well. Your warm words mean a lot to all of us. We look forward to welcoming you back for another pleasant stay in the near future. Best regards,

    Responded July 01, 2026
    Shibuya Excel Hotel Tokyu
  4. 9.2Exceptional

    ahreum from South Korea
    Family with young children
    Standard Quadruple Room - Non-Smoking, 7th-12th Floor
    Stayed 4 nights in May 2026

    “I'm satisfied.”

    A family of four, including two teenage children, used the facility. Except for the outdated aspects, we were very satisfied. There was a strong smell of old facilities in the room, and the bathroom mold was severe. I think improvements are needed. Other than that, we really liked the size and location. There are four beds and a dining table with four chairs in between, and even with two 28-inch suitcases, we could stay without feeling cramped, which made us very satisfied. The vanity with a jewelry box was also really nice. The separate bathroom and shower room made it convenient for four people to use. There is a food show on the first floor and the basement level, so we could take care of our meals and desserts all in one place.

    Reviewed May 07, 2026
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    Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

    Responded May 08, 2026
    Shibuya Excel Hotel Tokyu
  5. 10.0Exceptional

    Nicole from Australia
    Group
    Excel Double Room - Non-Smoking, 21st-24th Floor
    Stayed 3 nights in June 2026

    “Great location!”

    Perfect location looking over Shibuya crossing and connected to a shopping centre and Shibuya station. All the amenities in the room good size mini bar. Shampoo conditioning pj and dressing gown!

    Reviewed June 20, 2026

    Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our prime location overlooking the Shibuya crossing and found the direct access to the station and shopping center convenient for your stay. It is also a pleasure to know that you were satisfied with our room amenities, including the mini-bar, pajamas, and dressing gowns. We strive to provide everything our guests need for a comfortable and relaxing experience. We look forward to welcoming you back on your next visit to Shibuya.

    Responded June 23, 2026
    Shibuya Excel Hotel Tokyu
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