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Sheraton San Jose Hotel, Costa Rica
Deluxe, Club lounge access, Guest room, 1 King, Corner room, Sheraton San Jose Hotel, Costa Rica in San Jose
a large building with a view of a city, Sheraton San Jose Hotel, Costa Rica in San Jose
a living room filled with lots of colorful furniture, Sheraton San Jose Hotel, Costa Rica in San Jose
a dining room with chairs, tables, and windows, Sheraton San Jose Hotel, Costa Rica in San Jose
a patio with a pool and chairs in it, Sheraton San Jose Hotel, Costa Rica in San Jose
a large swimming pool in a hotel room, Sheraton San Jose Hotel, Costa Rica in San Jose

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8.9

Excellent

2,520 reviews

2,520 reviews

Breakfast1
View1
Housekeeping1
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Cima San Jose Hospital 1.5 km
Tobías Bolaños International Airport 2.3 km
Valle Dorado One Day Tours 3.2 km
Hospital Lindora Medical Center 3.8 km
Jeannina Blanco Fine Art 5.8 km
Esmeraldas and Disenos Jewelry 7.2 km
Santa Elena Medical Center 7.4 km
Galeria Ocelote 7.6 km
Juan Santamaría International Airport 7.7 km
Bar Chavelona 8.2 km

Sheraton San Jose Hotel, Costa Rica

Ruta 27 350 Metros Oeste Multiplaza, San Rafael, San Jose, Costa Rica, 10203 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Rafael part of San Jose, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Juan Santamaría International Airport. Rated with 4 stars, this high-quality property provides guests with access to fitness center, steamroom and outdoor pool on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Check-in/out [express]

Value for money7.5
Location rating7.9
Nearest airportTobías Bolaños International Airport (SYQ)
Distance to airport2.3 km

Rooms available at Sheraton San Jose Hotel, Costa Rica

Exceptional
Room comfort & quality

10

Deluxe, Club lounge access, Guest room, 1 King, Corner room
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Balcony, Club lounge access, Guest room, 2 Queen
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Club King, Club level, Guest room, 1 King, Mountain view
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Club Queen, Club level, Guest room, 2 Queen, Mountain view
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Junior Suite Balcony, Club level, 1 Bedroom Junior Suite
...
  • Room size: 77 m²/829 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 1 King, Mountain view, Mid floor
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Balcony, Club lounge access, Guest room, 1 King
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard, Guest room, 1 King, Low floor
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King
...
  • Room size: 77 m²/829 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 2 Queen, Mountain view, Mid floor
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton San Jose Hotel, Costa Rica?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton San Jose Hotel, Costa Rica has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around San Jose with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Sheraton San Jose Hotel, Costa Rica?

Wake up to a great buffet breakfast at Sheraton San Jose Hotel, Costa Rica.

What is the smoking policy at Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica is located in San Rafael, famous for good restaurants such as Taller Gastronomico El Punto, Lorenzos Italian Steakhouse and La Masia.

What popular natural sightseeing spots are close to Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica is located within San Rafael, which makes it conveniently close to natural sights including Valle Dorado One Day Tours.

See map

Explore the neighborhood

What people love about Sheraton San Jose Hotel, Costa Rica

  • 9.6

    Exceptional
    Staff 

    "Clean room with nice views and all the amenities you could ask for, friendly staff, great restaurant, and just a short Uber ride from great shopping and restaur..."

    Stephanie

    |

    May 5, 2021

  • 8.8

    Excellent
    Location

    "Very good hotel with nice location"

    David

    |

    March 25, 2023

  • 8

    Very good

    "It’s very good hotel"

    David

    |

    March 25, 2023

Overall rating:

8.9

Excellent
2,520 reviews
Cleanliness
8.1
Facilities
7.4
Location
7.9
Read all reviews >
More about Sheraton San Jose Hotel, Costa Rica

More about Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica

Getting in and around San Jose is a breeze when staying at Sheraton San Jose Hotel, Costa Rica, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Sheraton San Jose Hotel, Costa Rica. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring San Jose even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sheraton San Jose Hotel, Costa Rica thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Sheraton San Jose Hotel, Costa Rica from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Sheraton San Jose Hotel, Costa Rica even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Sheraton San Jose Hotel, Costa Rica. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar and casino.
Recreational facilities at Sheraton San Jose Hotel, Costa Rica are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the solarium and steam room. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

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Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Mobility accessibility in some rooms
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Fitness center
  • On-site entertainment
  • Pool with view
  • Sauna
  • Solarium
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathroom phone
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: American, International
  • Menu: Buffet

Location

Ruta 27 350 Metros Oeste Multiplaza, San Rafael, San Jose, Costa Rica, 10203
Very good
Location

7.9

Airports
  • Tobías Bolaños International Airport (SYQ)
    2.3 km
  • Juan Santamaría International Airport (SJO)
    7.7 km
Hospital or clinic
  • Cima San Jose Hospital
    1.5 km
Convenience store
  • ampm
    1.3 km
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of rooms 170

Reviews of Sheraton San Jose Hotel, Costa Rica from real guests

Provided by verified guests of Agoda
7.8
/
10
Very good
Cleanliness8.1
Facilities7.4
Location7.9
Room comfort and quality10.0
Service8.2
Value for money7.5
High score for San Jose
Rating
9+ Exceptional (3)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (8)
Jun - Aug (3)
Sep - Nov (1)
Dec - Feb (0)

Show reviews that mention 

Showing 12 verified guest comments
8.7
Excellent
khairi from Singapore
Business traveler
Stayed 1 night in October 2013

Brilliant, rooms are good amd location strategic”

Room: big and clean, Hotel: its 3 mths old and location: walk to the mall

Room: clean, big Net: foc and fast location: approx USD35 from airport and takes 35 mins Very close to mall New hotel - less than 3 mths old

Reviewed October 16, 2013

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10.0
Exceptional
Mauricio from Costa Rica
Couple
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 1 night in August 2020

Excelente room service”

Excelente room service, el gym genial.

Reviewed August 30, 2020

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Dear customer. Receive a warm greeting from all the staff of Sheraton San Jose Escazú Hotel! We greatly appreciate your comments, which are very important to us. Every day we work together with our team to go beyond your expectations and turn your visit into a memorable experience. For this reason, we are pleased to know that you really enjoyed your stay at our Hotel. Best regards Oscar Cevallos General Manager

Responded May 22, 2021
Sheraton San Jose Hotel, Costa Rica
6.0
Victor from United States
Business traveler
Stayed 2 nights in May 2016

x”

Sheraton is not anymore was it used to be

Reviewed May 26, 2016

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7.2
Very good
Hannes from Estonia
Couple
Stayed 1 night in May 2017

Very good”

Steam room, pool and gym was like 20 years old. Need to do some fixing asap. Whole 8th floor needs badly a re-do

Reviewed May 12, 2017

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6.4
Good
Hannes from Estonia
Couple
Stayed 1 night in May 2017

Not that good night of sleep ”

Breakfast is good and room is in decent size. This time we stayed on saturday night and loud club music kept us awake half of the night. Stayed in room 404. Don't recommend to stay here for the weekend

Reviewed May 15, 2017

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9.3
Exceptional
Michael from United Kingdom
Solo traveler
Stayed 3 nights in August 2015

Fantastic hotel with the best beds”

Clean comfortable and extremely comfortable beds

Excellent!

Reviewed August 14, 2015

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8.8
Excellent
David from Israel
Family with young children
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 1 night in March 2023

Very goo hotel”

Very good hotel with nice location

Reviewed March 25, 2023

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8.0
Excellent
David from Israel
Couple
Superior, Guest room, 2 Queen, Mountain view, Mid floor
Stayed 1 night in March 2023

Very goo hotel”

It’s very good hotel

Reviewed March 25, 2023

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9.6
Exceptional
Stephanie from Costa Rica
Solo traveler
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 2 nights in April 2021

Great Place!”

I would definitely stay here again. Clean room with nice views and all the amenities you could ask for, friendly staff, great restaurant, and just a short Uber ride from great shopping and restaurants. Loved it!

Reviewed May 05, 2021

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Dear customer. Receive a warm greeting from all the staff of Sheraton San Jose Escazú Hotel! We greatly appreciate your comments, which are very important to us. Every day we work together with our team to go beyond your expectations and turn your visit into a memorable experience. For this reason, we are pleased to know that you really enjoyed your stay at our Hotel. Best regards Oscar Cevallos General Manager

Responded May 22, 2021
Sheraton San Jose Hotel, Costa Rica
4.0
Sandra from Costa Rica
Family with teens
Stayed 2 nights in May 2017

Acceptable”

nous étions 3 et nous avions 2 bouteilles d'eau, des produits d'accueil pour 1, 2 serviettes de toilette, la salle de bain sale et la porte en verre pleine de coulures

Reviewed May 30, 2017

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9.0
Exceptional
Peter from Netherlands
Couple
Stayed 2 nights in March 2015

Mooi luxe hotel, heerlijk ontbijt.”

Heerlijk ontbijt, behulpzaam personeel en luxe kamers.

Mooi luxe hotel, heerlijk ontbijt en zeer behulpzaam personeel. Avondeten is heel erg prijzig en er staat erg veel wind, waardoor het zwembad op dak eigenlijk niet te gebruiken is. Verder super hotel, perfect voor doorreis. Ook gratis shuttle naar Shopping Mall. Geen spijt van.

Reviewed March 05, 2015

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4.4
TSUKASA from Japan
Business traveler
Stayed 2 nights in August 2018

最悪のホテル”

レセプションの対応が世界一信頼出来ないシェラトンホテルのうちの一つ。 2度も不愉快を通り越した、レセプションのミスと攻撃的な対応にあった。

Reviewed August 16, 2018

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