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Exterior view, Sheraton San Jose Hotel, Costa Rica in San Jose
Standard, Guest room, 1 King, Low floor - Bathroom, Sheraton San Jose Hotel, Costa Rica in San Jose
Exterior view, Sheraton San Jose Hotel, Costa Rica in San Jose
Lobby, Sheraton San Jose Hotel, Costa Rica in San Jose
Lobby, Sheraton San Jose Hotel, Costa Rica in San Jose
Swimming pool, Sheraton San Jose Hotel, Costa Rica in San Jose
Swimming pool, Sheraton San Jose Hotel, Costa Rica in San Jose

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8.9

Excellent

2,567 reviews

2,567 reviews

Breakfast1
View1
Housekeeping1
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Cima San Jose Hospital 1.5 km
Tobías Bolaños International Airport 2.3 km
Valle Dorado One Day Tours 3.2 km
Hospital Lindora Medical Center 3.8 km
Jeannina Blanco Fine Art 5.8 km
Parque Metropolitano La Sabana 5.8 km
Esmeraldas and Disenos Jewelry 7.2 km
Santa Elena Medical Center 7.4 km
Galeria Ocelote 7.6 km
Juan Santamaría International Airport 7.7 km

Sheraton San Jose Hotel, Costa Rica

Ruta 27 350 Metros Oeste Multiplaza Escazu, San Rafael, San Jose, Costa Rica, 10203 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Rafael part of San Jose, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Juan Santamaría International Airport. Rated with 4 stars, this high-quality property provides guests with access to fitness center, steamroom and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in San Jose every 58 minutes on Agoda.com
Value for money7.6
Distance to city center8 km / 5 miles
Location rating8.0
Nearest airportTobías Bolaños International Airport (SYQ)
Distance to airport2.3 km

Rooms available at Sheraton San Jose Hotel, Costa Rica

Exceptional
Room comfort & quality

10

Club King, Club level, Guest room, 1 King, Mountain view
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 1 King, Mountain view, Mid floor
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Presidential, Club level, 1 Bedroom Presidential Suite
...
  • Room size: 110 m²/1184 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite Balcony, Club level, 1 Bedroom Junior Suite
...
  • Room size: 77 m²/829 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe, Club lounge access, Guest room, 1 King, Corner room
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Club Queen, Club level, Guest room, 2 Queen, Mountain view
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Deluxe Balcony, Club lounge access, Guest room, 1 King
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King
...
  • Room size: 77 m²/829 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 2 Queen, Mountain view, Mid floor
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Deluxe Balcony, Club lounge access, Guest room, 2 Queen
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does Sheraton San Jose Hotel, Costa Rica have bars on the premises?

Enjoy your vacation the greatest way possible with Sheraton San Jose Hotel, Costa Rica's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.

What types of facilities are offered for kids at Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica delivers a wide range of accessible facilities for guests who require additional assistance such as Transfer showers in some guest rooms, Secondary locks on all room windows, Toilet seat at wheelchair height in some rooms, Safety chains and/or latches on all guest doors, and Visual alarms in all public hallways for greater comfort throughout your stay at this property. This property has a total of 31 accessible facilities to make sure guests remain comfortable throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What steps does Sheraton San Jose Hotel, Costa Rica take in terms of hygiene, safety, and cleanliness?

Sheraton San Jose Hotel, Costa Rica fulfill our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes equipped with body thermometer, temperature check for guests and staff, free face masks, staff trained in safety protocol, doctor/nurse on call, and first aid kit for more rounded safety precautions and hygiene protocols.

Are there ATM on-site at Sheraton San Jose Hotel, Costa Rica?

Absolutely! The benefits of staying at Sheraton San Jose Hotel, Costa Rica include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What is Sheraton San Jose Hotel, Costa Rica pet policy?

Sheraton San Jose Hotel, Costa Rica's additional pet policy indicates that the weight/size limit is 33 lbs and the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

In which languages can Sheraton San Jose Hotel, Costa Rica's employees communicate?

Sheraton San Jose Hotel, Costa Rica can speak in 2 languages and supports well-known languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do travelers like most about Sheraton San Jose Hotel, Costa Rica?

Past visitors that stayed at Sheraton San Jose Hotel, Costa Rica have given this property a rating of 8.308 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Sheraton San Jose Hotel, Costa Rica's breakfast?

63.0% of our past guest testimonials have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Sheraton San Jose Hotel, Costa Rica down in the review section.

What is the typical rating that past Families with young children have given to Sheraton San Jose Hotel, Costa Rica?

Verified families with young children that have stayed at this property have given Sheraton San Jose Hotel, Costa Rica an average rating of 9.0. You can look up more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Sheraton San Jose Hotel, Costa Rica?

Verified local visitors that have stayed at this property have given Sheraton San Jose Hotel, Costa Rica an average rating of 8.9. You can look up on more detailed customer ratings, and responses for this property down in the review section.

Is breakfast offered at Sheraton San Jose Hotel, Costa Rica?

Wake up to an excellent buffet breakfast at Sheraton San Jose Hotel, Costa Rica. Guest visitors can enjoy breakfast offered with an additional charge of 31 USD for children and 31 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

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Explore the neighborhood

What people love about Sheraton San Jose Hotel, Costa Rica

  • 9.6

    Exceptional
    Staff 

    "Clean room with nice views and all the amenities you could ask for, friendly staff, great restaurant, and just a short Uber ride from great shopping and restaur..."

    Stephanie

    |

    May 5, 2021

  • 8.8

    Excellent
    Location

    "Very good hotel with nice location"

    David

    |

    March 25, 2023

  • 8

    Very good

    "It’s very good hotel"

    David

    |

    March 25, 2023

Overall rating:

8.9

Excellent
2,567 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.0
Read all reviews >
More about Sheraton San Jose Hotel, Costa Rica

More about Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica

Getting in and around San Jose is a breeze when staying at Sheraton San Jose Hotel, Costa Rica, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Sheraton San Jose Hotel, Costa Rica. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring San Jose even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sheraton San Jose Hotel, Costa Rica thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Sheraton San Jose Hotel, Costa Rica from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Sheraton San Jose Hotel, Costa Rica even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Sheraton San Jose Hotel, Costa Rica. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar and casino. For the ultimate convenience, you can even have groceries delivered to your room at Sheraton San Jose Hotel, Costa Rica, with their exclusive service.
Recreational facilities at Sheraton San Jose Hotel, Costa Rica are designed for escape and relaxation. End your days in total relaxation with a visit to the solarium and steam room. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Fitness center
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Solarium
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: American, International
  • Menu: Buffet

Location

Ruta 27 350 Metros Oeste Multiplaza Escazu, San Rafael, San Jose, Costa Rica, 10203
Excellent
Location

8

Airports
  • Tobías Bolaños International Airport (SYQ)
    2.3 km
  • Juan Santamaría International Airport (SJO)
    7.7 km
Hospital or clinic
  • Cima San Jose Hospital
    1.5 km
Convenience store
  • ampm
    1.3 km
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee45 USD
  • Distance from city center8 km / 5 miles
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)31 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • License Id / Local Tax ID/ Entity Name3101233034
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 170
  • Room voltage110
  • Year property opened2013
  • Most recent renovation2020
Parking
  • Daily parking fee0 USD

Reviews of Sheraton San Jose Hotel, Costa Rica from real guests

Provided by verified guests of Agoda
7.9
Very good
Cleanliness8.2
Facilities7.5
Location8.0
Room comfort and quality10.0
Service8.2
Value for money7.6
High score for San Jose
Rating
9+ Exceptional (3)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (8)
Jun - Aug (3)
Sep - Nov (1)
Dec - Feb (0)

Show reviews that mention 

Showing 12 verified guest comments
8.7
Excellent
khairi from Singapore
Business traveler
Stayed 1 night in October 2013

Brilliant, rooms are good amd location strategic”

Room: big and clean, Hotel: its 3 mths old and location: walk to the mall

Room: clean, big Net: foc and fast location: approx USD35 from airport and takes 35 mins Very close to mall New hotel - less than 3 mths old

Reviewed October 16, 2013

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10.0
Exceptional
Mauricio from Costa Rica
Couple
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 1 night in August 2020

Excelente room service”

Excelente room service, el gym genial.

Reviewed August 30, 2020

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Dear customer. Receive a warm greeting from all the staff of Sheraton San Jose Escazú Hotel! We greatly appreciate your comments, which are very important to us. Every day we work together with our team to go beyond your expectations and turn your visit into a memorable experience. For this reason, we are pleased to know that you really enjoyed your stay at our Hotel. Best regards Oscar Cevallos General Manager

Responded May 22, 2021
Sheraton San Jose Hotel, Costa Rica
6.0
Victor from United States
Business traveler
Stayed 2 nights in May 2016

x”

Sheraton is not anymore was it used to be

Reviewed May 26, 2016

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7.2
Very good
Hannes from Estonia
Couple
Stayed 1 night in May 2017

Very good”

Steam room, pool and gym was like 20 years old. Need to do some fixing asap. Whole 8th floor needs badly a re-do

Reviewed May 12, 2017

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6.4
Good
Hannes from Estonia
Couple
Stayed 1 night in May 2017

Not that good night of sleep ”

Breakfast is good and room is in decent size. This time we stayed on saturday night and loud club music kept us awake half of the night. Stayed in room 404. Don't recommend to stay here for the weekend

Reviewed May 15, 2017

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9.3
Exceptional
Michael from United Kingdom
Solo traveler
Stayed 3 nights in August 2015

Fantastic hotel with the best beds”

Clean comfortable and extremely comfortable beds

Excellent!

Reviewed August 14, 2015

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8.8
Excellent
David from Israel
Family with young children
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 1 night in March 2023

Very goo hotel”

Very good hotel with nice location

Reviewed March 25, 2023

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8.0
Excellent
David from Israel
Couple
Superior, Guest room, 2 Queen, Mountain view, Mid floor
Stayed 1 night in March 2023

Very goo hotel”

It’s very good hotel

Reviewed March 25, 2023

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9.6
Exceptional
Stephanie from Costa Rica
Solo traveler
Superior, Guest room, 1 King, Mountain view, Mid floor
Stayed 2 nights in April 2021

Great Place!”

I would definitely stay here again. Clean room with nice views and all the amenities you could ask for, friendly staff, great restaurant, and just a short Uber ride from great shopping and restaurants. Loved it!

Reviewed May 05, 2021

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Dear customer. Receive a warm greeting from all the staff of Sheraton San Jose Escazú Hotel! We greatly appreciate your comments, which are very important to us. Every day we work together with our team to go beyond your expectations and turn your visit into a memorable experience. For this reason, we are pleased to know that you really enjoyed your stay at our Hotel. Best regards Oscar Cevallos General Manager

Responded May 22, 2021
Sheraton San Jose Hotel, Costa Rica
4.0
Sandra from Costa Rica
Family with teens
Stayed 2 nights in May 2017

Acceptable”

nous étions 3 et nous avions 2 bouteilles d'eau, des produits d'accueil pour 1, 2 serviettes de toilette, la salle de bain sale et la porte en verre pleine de coulures

Reviewed May 30, 2017

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9.0
Exceptional
Peter from Netherlands
Couple
Stayed 2 nights in March 2015

Mooi luxe hotel, heerlijk ontbijt.”

Heerlijk ontbijt, behulpzaam personeel en luxe kamers.

Mooi luxe hotel, heerlijk ontbijt en zeer behulpzaam personeel. Avondeten is heel erg prijzig en er staat erg veel wind, waardoor het zwembad op dak eigenlijk niet te gebruiken is. Verder super hotel, perfect voor doorreis. Ook gratis shuttle naar Shopping Mall. Geen spijt van.

Reviewed March 05, 2015

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4.4
TSUKASA from Japan
Business traveler
Stayed 2 nights in August 2018

最悪のホテル”

レセプションの対応が世界一信頼出来ないシェラトンホテルのうちの一つ。 2度も不愉快を通り越した、レセプションのミスと攻撃的な対応にあった。

Reviewed August 16, 2018

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