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2023

Sheraton Cebu Mactan Resort

5 stars out of 5
Punta Engano Road, Mactan Island, Mactan Island, Cebu, Philippines, 6015 - See map

Indulge in a beachfront retreat at Sheraton Cebu Mactan Resort. Enjoy ocean views, spa relaxation, and modern rooms with exclusive beach access. With a refreshing pool and a variety of activities, it's the perfect getaway for two. Experience the pristine beauty of Mactan Island, Cebu at Sheraton Cebu Mactan Resort. Enjoy breathtaking beaches, vibrant marine life, and rich cultural heritage. Lounge by the sparkling pool, sip signature cocktails at the world-class bar, or indulge in spa treatments. The beautiful rooms offer air conditioning, private balconies/terraces, complimentary Wi-Fi, rejuvenating showers, and luxury toiletries. Some rooms provide stunning outdoor and sea views. Create cherished memories at Sheraton Cebu Mactan Resort. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Great Breakfast

Private beach

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Kids club

Fitness center

Cash withdrawal

Breakfast [free]

This property is in high demand!

15 travelers have booked today.

Based on 1,965 verified reviews

Cleanliness

9.6

Service

9.6

Facilities

9.3

Value for money

9.1

Location

8.2

See map

8.2Excellent

Location rating score

Excellent location
Popular landmarks
Ayala Center
13.6 km
Casa Gorordo Museum
13.8 km
Fort San Pedro
13.9 km
Yap Sandiego Ancestral House
13.9 km
Basilica De Sto. Nino
14.2 km
Closest landmarks
Chateau By The Sea
650 m
BE Resorts Mactan
720 m
Movenpick Resort's pool facility
1.2 km
Amisa
1.5 km
Shangrila's Mactan Ocean Wing parking area
1.6 km
Value for money9.1
Location rating8.2
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.5 km

Rooms available at Sheraton Cebu Mactan Resort

Executive Suite, 1 King, Ocean view, Balcony
...
  • Room size: 147 m²/1582 ft²
  • Sea view
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Junior Suite, 1 King, Ocean view, Balcony
...
  • Room size: 96 m²/1033 ft²
  • Sea view
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Sheraton Honeymoon, Suite, 1 King, Ocean view, Balcony
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed or 1 double bed
Enter dates to see prices
Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Guest room, 1 King, Courtyard view
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Oceanside Presidential Suite with Balcony
...
  • Room size: 246 m²/2648 ft²
  • Sea view
Enter dates to see prices
Guest room, 2 Double, Ocean view, Balcony
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 2 double beds or 2 single b...
Enter dates to see prices
Guest room, 2 Double, Courtyard view
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 double beds or 2 single b...
Enter dates to see prices
Presidential Suite, 1 King, Oceanside, Balcony
...
  • Non-smoking
  • 1 king bed or 1 double bed
Enter dates to see prices
Honeymoon Suite, 1 King Bed, Ocean View With Balcony (Non Smoking)
...
  • Room size: 90 m²/969 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How long do guests generally stay at Sheraton Cebu Mactan Resort?

Verified past guests that have stayed at Sheraton Cebu Mactan Resort had an average nightly stay of 2 nights at this property.

At what time of the year is Sheraton Cebu Mactan Resort most popular?

Sheraton Cebu Mactan Resort's most popular month where verified guests travelers have stayed the most is in March.

What is the typical rating that past Solo travelers' have given to Sheraton Cebu Mactan Resort?

Past solo travelers that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Sheraton Cebu Mactan Resort?

Past business travelers that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 8.6. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Sheraton Cebu Mactan Resort?

Verified couple travelers that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.1. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Sheraton Cebu Mactan Resort?

Verified families with young children that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.1. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Sheraton Cebu Mactan Resort?

Verified families with older children that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.1. You can check out more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Sheraton Cebu Mactan Resort?

Past group travelers that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.3. You can find more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Sheraton Cebu Mactan Resort?

Past local visitors that have stayed at this property have given Sheraton Cebu Mactan Resort an average rating of 9.2. You can look up on more in depth customer ratings, and remarks for this property down in the review section.

What is the closest airport to Sheraton Cebu Mactan Resort?

The nearest airport to Sheraton Cebu Mactan Resort is Mactan-Cebu International Airport, 6.0 km away.

More about Sheraton Cebu Mactan Resort

More about Sheraton Cebu Mactan Resort

Experience Luxury and Tranquility at Sheraton Cebu Mactan Resort

Nestled in the vibrant island of Cebu, Philippines, Sheraton Cebu Mactan Resort offers a luxurious and tranquil retreat for discerning travelers. With its stunning beachfront location, world-class amenities, and exceptional service, this 4-star hotel is the perfect choice for those seeking a memorable vacation experience. Check-In and Check-Out: Arriving at Sheraton Cebu Mactan Resort is a breeze, as check-in begins at 03:00 PM. From the moment you step into the elegant lobby, you'll be greeted with warm smiles and efficient service. The check-out time is until 12:00 PM, allowing you to make the most of your stay without feeling rushed. Whether you're arriving early or departing late, the hotel staff will go above and beyond to accommodate your needs. Child Policy: While Sheraton Cebu Mactan Resort welcomes families with open arms, it's important to note that children are not allowed to stay free of charge. However, the hotel offers a range of amenities and services tailored to ensure a comfortable and enjoyable stay for families. Please check with the hotel for any additional charges that may apply for children's accommodation. With its prime location, impeccable service, and a range of world-class facilities, Sheraton Cebu Mactan Resort promises an unforgettable stay. Whether you're looking to relax by the pool, indulge in delectable cuisine, or explore the vibrant city of Cebu, this hotel provides the perfect base for your adventures. Book your stay at Sheraton Cebu Mactan Resort and immerse yourself in luxury and tranquility.

Unwind and Indulge at Sheraton Cebu Mactan Resort's Vibrant Bar

At Sheraton Cebu Mactan Resort, the entertainment options are endless, and the vibrant bar is a true highlight. Located in the heart of the resort, the bar offers a lively and energetic atmosphere where guests can unwind and indulge in a wide range of refreshing beverages. Whether you prefer a classic cocktail, a glass of fine wine, or a selection of craft beers, the bar has something to satisfy every palate. The skilled mixologists at the bar are masters of their craft, creating innovative and delicious concoctions that are sure to impress. Sit back and relax as you watch them expertly shake, stir, and pour your drink of choice. The bar also hosts regular live music performances, adding to the vibrant ambiance and ensuring that there is never a dull moment. So whether you're looking for a place to socialize with friends, enjoy a romantic evening with a loved one, or simply unwind after a long day of exploring, the vibrant bar at Sheraton Cebu Mactan Resort is the perfect destination.

















Indulge in a Sumptuous Breakfast Buffet at Sheraton Cebu Mactan Resort

Start your day with a delightful culinary experience at Sheraton Cebu Mactan Resort's breakfast buffet. With a wide array of delectable options, this dining facility is sure to satisfy every palate. Feast on a variety of international and local dishes, prepared with the finest ingredients and expertly crafted by talented chefs. From freshly baked pastries and bread to flavorful Asian specialties and Western classics, there is something for everyone. Indulge in made-to-order omelets, fluffy pancakes, and crispy bacon, or opt for healthier options like yogurt, fruits, and granola. The breakfast buffet at Sheraton Cebu Mactan Resort also offers a range of refreshing beverages, including freshly squeezed juices, aromatic coffee, and a selection of teas. Enjoy your meal in a stylish and comfortable setting, with panoramic views of the resort's beautiful surroundings. Whether you are starting your day with a hearty breakfast or simply looking to relax and enjoy a leisurely meal, the breakfast buffet at Sheraton Cebu Mactan Resort is the perfect choice. Treat yourself to a memorable dining experience that will leave you energized and ready to explore all that Cebu has to offer.

Luxurious and Stunning Room Offerings at Sheraton Cebu Mactan Resort

Indulge in a world of luxury and comfort at Sheraton Cebu Mactan Resort with its exquisite selection of rooms. From the Executive Suite with its mesmerizing ocean view and private balcony, to the spacious and stylish Guest Rooms with either a courtyard or ocean view, there is a perfect room for every traveler's preference. The Junior Suite offers a serene retreat with its king-size bed, ocean view, and balcony, while the Presidential Suite provides the ultimate lavish experience with its king-size bed, oceanside location, and private balcony. For a romantic getaway, the Sheraton Honeymoon Suite offers a blissful escape with its ocean view and balcony. By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Sheraton Cebu Mactan Resort, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and compare the different room options, select your preferred dates, and make a secure reservation in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda take care of your accommodation needs, leaving you more time to relax and enjoy your stay at Sheraton Cebu Mactan Resort.

Discover the Paradise of Mactan Island in Cebu

Nestled in the heart of the Philippines, Mactan Island in Cebu is a tropical paradise that offers a perfect blend of natural beauty and modern amenities. With its pristine white-sand beaches, crystal-clear waters, and vibrant marine life, this island is a haven for beach lovers and water sports enthusiasts. Whether you're looking to relax on the beach, go snorkeling or diving, or simply soak up the sun, Mactan Island has it all. Aside from its stunning beaches, Mactan Island also boasts a rich cultural heritage. Explore the historical sites and learn about the island's fascinating past. Visit the Lapu-Lapu Shrine, a monument dedicated to the Filipino hero who fought against Spanish colonization, or explore the Magellan's Marker, which commemorates the arrival of Ferdinand Magellan in the Philippines. In addition to its natural beauty and historical significance, Mactan Island is also home to world-class resorts, restaurants, and entertainment options. Indulge in a luxurious stay at the Sheraton Cebu Mactan Resort, where you can enjoy breathtaking views of the ocean, unwind in the infinity pool, or pamper yourself at the spa. With its convenient location, you'll also have easy access to shopping centers, golf courses, and other attractions. Whether you're seeking adventure or relaxation, Mactan Island is the perfect destination for your next vacation.

Traveling from the Airport to Sheraton Cebu Mactan Resort

Nestled on the pristine shores of Mactan Island, Sheraton Cebu Mactan Resort offers a luxurious escape in the heart of Cebu, Philippines. Getting to this tropical paradise is a breeze, thanks to its convenient location near the airport. The nearest airport to Sheraton Cebu Mactan Resort is Mactan-Cebu International Airport (CEB), which is located just a short 15-minute drive away. Upon arrival, you have several transportation options to choose from. One popular choice is to take a taxi or book a ride-sharing service, which can easily be found outside the airport terminals. This option provides a hassle-free and comfortable journey directly to the resort. For those looking for a more budget-friendly option, you can also take a public jeepney or bus from the airport. These modes of transportation are easily accessible and offer a unique local experience. Simply head to the designated public transportation area outside the airport and look for the jeepneys or buses going to Mactan. From there, you can ask the driver to drop you off near Sheraton Cebu Mactan Resort. It's important to note that this option may take longer due to multiple stops along the way, but it's a great way to immerse yourself in the local culture while saving some money. No matter which transportation option you choose, you'll be greeted with warm Filipino hospitality and breathtaking views as you arrive at Sheraton Cebu Mactan Resort. With its convenient proximity to the airport and a wide range of transportation choices, your journey to this tropical paradise is sure to be a smooth and enjoyable one.

Discover the Vibrant Surroundings of Sheraton Cebu Mactan Resort

Sheraton Cebu Mactan Resort is nestled in a prime location surrounded by numerous landmarks and attractions that offer a blend of cultural heritage and modern entertainment. Just a short distance away, you'll find the iconic Marcelo Fernan Bridge, connecting Mactan Island to mainland Cebu. Take a leisurely walk across the bridge and enjoy breathtaking views of the city skyline and the shimmering waters below. For those looking to explore the nearby islands, the Cebu-Mactan Ferry Terminal is conveniently located nearby. Hop on a ferry and embark on an adventure to the stunning neighboring islands, such as Bohol or Negros. If you're interested in immersing yourself in the local culture, a visit to Lapu-Lapu City Hall is a must. This historical landmark pays homage to Lapu-Lapu, a Filipino hero who fought against Spanish colonization. Discover the rich history and heritage of the area as you stroll through the city hall's grounds. For sports enthusiasts, Hoops Dome and Calawisan Basketball Court are just a stone's throw away. Catch an exciting basketball game or join in on the action yourself as you shoot some hoops with the locals. Shopaholics will be delighted to know that Gaisano Savers Mart is within walking distance from the resort. Browse through a wide array of local products, souvenirs, and groceries to take home a piece of Cebu. For a dose of art and culture, visit the Cebu Happy World Museum. Immerse yourself in the vibrant exhibits that showcase the history, traditions, and folklore of the Philippines. In case of any medical needs, the Mactan Doctors Hospital is conveniently located nearby, offering top-notch healthcare services. Lastly, for those who enjoy a friendly game of basketball, the Brgy Matumbo Court is just a short distance away. Challenge your friends to a match and experience the local passion for the sport. With such a diverse range of landmarks and attractions surrounding Sheraton Cebu Mactan Resort, you'll have no shortage of things to see and do during your stay. Whether you're seeking cultural immersion, outdoor adventures, or retail therapy, this prime location has it all.





A Culinary Adventure Awaits

At Sheraton Cebu Mactan Resort, guests are spoilt for choice when it comes to dining options. With a variety of restaurants in the surrounding area, there is something to satisfy every palate. For a taste of local cuisine, head to Gold Mango Grill & Restaurant or Labuyo Native Restaurant, where you can indulge in traditional Filipino dishes bursting with flavors. For a unique dining experience, Lantaw Floating Native Restaurant in Cordova offers delicious seafood dishes served on floating bamboo rafts, while Azure Beach Club offers a beachfront setting and a menu of international and Asian fusion cuisine. Scape Skydeck, located on the rooftop of a nearby building, offers panoramic views of the city and a menu of delectable dishes. For a taste of luxury, Cowrie Cove at Shangri-La Mactan, Cebu and Acqua Gazebo at Shangri-La Mactan Resort and Spa offer elegant dining experiences with a focus on fresh seafood and international flavors. Whether you're craving local delicacies or international cuisine, the surrounding restaurants near Sheraton Cebu Mactan Resort are sure to satisfy your culinary cravings.

Shop 'til you Drop

Located in the heart of Mactan Island, Sheraton Cebu Mactan Resort is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the resort, you'll find the Artevalman Handicraft Market, where you can immerse yourself in the vibrant local culture and find unique handmade crafts and souvenirs to take home. For a more modern shopping experience, head over to Mactan Marina Mall, a bustling shopping complex offering a wide range of fashion boutiques, restaurants, and entertainment options. And if you're looking for even more retail therapy, Gaisano Island Mall Mactan is just a short drive away, boasting a vast selection of shops, department stores, and dining establishments. With these shopping landmarks at your doorstep, you'll have plenty of opportunities to shop 'til you drop during your stay at Sheraton Cebu Mactan Resort.

Luxury at an Affordable Price: Sheraton Cebu Mactan Resort

Experience the pinnacle of luxury without breaking the bank at Sheraton Cebu Mactan Resort. With an average price of $296 per room, this exquisite resort offers an unparalleled level of comfort and opulence that is truly worth every penny. Compared to the average price of a hotel room in Cebu, which stands at $60, Sheraton Cebu Mactan Resort provides exceptional value for money. While other accommodations may offer a budget-friendly option, they often compromise on quality and amenities. At Sheraton Cebu Mactan Resort, you can indulge in world-class facilities, stunning ocean views, and impeccable service, all at a price that is surprisingly accessible. Whether you're seeking a romantic getaway, a family vacation, or a business trip, Sheraton Cebu Mactan Resort offers a range of room options to suit every traveler's needs. From spacious and elegantly appointed standard rooms to luxurious suites with private balconies, each accommodation is thoughtfully designed to provide a haven of relaxation and tranquility. So why settle for less when you can experience the epitome of luxury at an affordable price? Book your stay at Sheraton Cebu Mactan Resort today and indulge in the ultimate tropical paradise.





Unforgettable Luxury and Exceptional Service at Sheraton Cebu Mactan Resort

Discover a world of unparalleled luxury and exceptional service at Sheraton Cebu Mactan Resort. With an impressive overall rating of 9.1, this stunning beachfront property in Cebu, Philippines, has garnered rave reviews from satisfied guests. From the moment you step foot into the resort, you'll be captivated by its elegance and attention to detail, ensuring a truly memorable stay. One of the standout features of Sheraton Cebu Mactan Resort is its outstanding staff performance, which has been rated an impressive 9.6 by delighted guests. The dedicated and friendly team goes above and beyond to ensure that every guest is well taken care of. Whether it's providing personalized recommendations for local attractions or attending to your every need, the staff's commitment to exceptional service is unmatched. Their warm and welcoming demeanor creates a welcoming atmosphere, making you feel right at home from the moment you arrive. Another highlight of this remarkable resort is its top-notch facilities, earning a remarkable rating of 9.2. From the expansive infinity pool overlooking the crystal-clear waters of the ocean to the state-of-the-art fitness center, Sheraton Cebu Mactan Resort offers an array of amenities designed to enhance your stay. Indulge in a rejuvenating spa treatment, savor delectable cuisine at the on-site restaurants, or simply unwind with a refreshing cocktail at the poolside bar. Whatever your preference, you'll find everything you need for a truly unforgettable vacation right at your fingertips. In addition to its impeccable facilities, Sheraton Cebu Mactan Resort impresses guests with its impeccable cleanliness, boasting a remarkable rating of 9.5. The resort's meticulous attention to detail ensures that every corner of the property is spotless, creating a pristine and inviting environment. Whether you're lounging in your luxurious guest room or exploring the resort's common areas, you can expect a level of cleanliness that exceeds expectations. With its unbeatable combination of exceptional staff performance, top-notch facilities, and impeccable cleanliness, Sheraton Cebu Mactan Resort sets the standard for luxury and comfort. Book your stay today and experience a truly remarkable getaway that will leave you with memories to last a lifetime.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Filipino
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Private beach
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Kids club
  • Kids facilities
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Rental car

Location

Punta Engano Road, Mactan Island, Mactan Island, Cebu, Philippines, 6015

Excellent8.2

Location

Airports
  • Mactan-Cebu International Airport (CEB)
    5.5 km
  • Bohol–Panglao International Airport (TAG)
    88.0 km
Public transportation
  • Cebu North Bus Terminal
    11.5 km
  • Cebu South Bus Terminal
    15.2 km
Hospital or clinic
  • Dentist
    2.6 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ayala Center
    13.6 km
  • Casa Gorordo Museum
    13.8 km
  • Fort San Pedro
    13.9 km
  • Yap Sandiego Ancestral House
    13.9 km
  • Basilica De Sto. Nino
    14.2 km
  • Magellan's Cross
    14.3 km
  • Colon Street
    14.5 km
  • Taoist Temple
    15.6 km
  • Temple of Leah
    18.0 km
  • Tops Lookout
    18.3 km
Nearby landmarks
  • Chateau By The Sea
    650 m
  • BE Resorts Mactan
    720 m
  • Movenpick Resort's pool facility
    1.2 km
  • Amisa
    1.5 km
  • Shangrila's Mactan Ocean Wing parking area
    1.6 km
  • Shangrila Mactan Shuttle Parking
    1.7 km
  • Coral Point Beach Resort's pool facility
    1.7 km
  • Mactan Shrine
    1.9 km
  • Sutukil Seafood Market
    1.9 km
  • Seven Eleven
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00

Reviews of Sheraton Cebu Mactan Resort from real guests

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.2
  • 8.8
  • 10
  • 9.2
  • 7.6
  • 6.8
  • 10
  • 9.6
  • 2.0

Most recent

Cleanliness9.6
Service9.6
Facilities9.3
Value for money9.1
Location8.2
High score for Cebu
Rating
9+ Exceptional (482)
8-9 Excellent (105)
7-8 Very Good (49)
6-7 Good (17)
<6 Below Expectation (28)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 681 verified guest comments
12345
10.0
Exceptional
HONG from South Korea
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 2 nights in July 2023

This resort is great for enjoying a beach vacation because of its beautiful view.”

I was worried because there were many strange reviews on YouTube, but the kindness of the staff was very satisfying. However, after 10 pm, the response from the staff is a bit slow. The hotel security is really strict. They inspect personal belongings with X-ray equipment when entering and leaving. Also, when getting off a taxi, they turn on the flash to check if there are any items left behind by guests. Of course, it may also be for security purposes. So, I felt safe. The swimming pool leads directly to the beach, making it perfect for enjoying activities. Some say there is nothing to do, but just looking at the sea and feeling the wind is the best. And the activities are quite good. We rented equipment and did snorkeling and kayaking on the beach. The beach was clear and very nice. There was also an underwater aerobics performance in the pool, so we could enjoy it with other people. There are several pools, and one of them has a net and basket installed, so we could also play volleyball. Download the Marriott Bonvoy app and get a 10% discount on food and drinks. There are many charges, so the discount is very helpful. The sophisticated restaurant is DIP. We had a luxurious meal on the first day. The breakfast restaurant is 5cien, and the quality is much better than Guam's Tsukiji. At night, you can drink at BUHI. The scenery is so beautiful, and the staff are so kind that I give it a perfect score.

Reviewed August 02, 2023
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10.0
Exceptional
Chih from Taiwan
Group
Guest room, 1 King, Courtyard view
Stayed 1 night in April 2023

Wedding Ceremony at Sheraton Mactan Resort”

We had our beach wedding at Sheraton Mactan Resort recently. The event was successful that we and all our guests were enjoyed. The coordination led by the resort's event manager was the key to this. She worked closely with us every step of the way, from the initial planning stages to the actual wedding day. She was always available to answer our questions, address our concerns, and offer helpful suggestions to ensure that everything went smoothly. On the day of the wedding, the event manager and her team were on top of everything. They were able to manage everything seamlessly, which allowed us to enjoy our special day without any worries. Our guests were also impressed by the beauty of the location, how delicious the food was at the reception, and many of them commented on how it was the most beautiful wedding they had ever attended. The rooms we stayed and we ordered for our friends were elegant, clean, and spacious. We were able to rest well before our big day. Overall, we are extremely happy with our experience at Sheraton Mactan Resort. The professionalism and attention to detail of the event manager and her team, along with the stunning location, made our wedding ceremony truly unforgettable. We would highly recommend this resort to anyone looking for a beautiful and seamless wedding experience. We will choose Sheraton Resort for our anniversaries in the years to come.

Reviewed May 04, 2023
10.0
Exceptional
SOO from South Korea
Couple
Guest room, 2 Double, Courtyard view
Stayed 3 nights in August 2023

Is this heaven?”

Swimming Pool The swimming pool has basketball and volleyball courts, and on Mondays, there is an underwater aerobics class, so I was able to do more activities at the pool and make more memories. Event At the restaurant where we had breakfast, there was a surprise event where someone wearing a dolphin costume came out to dance at a specific time. It was so cute and fun, and I have never seen this kind of event at regular, static hotels. It felt like being at an amusement park, and there were many other things to enjoy, such as board games, fitness, and badminton, so I was never bored. Massage Especially, the massage was really good. The quality of the massage was excellent, and I felt like a newborn baby being taken care of, wrapped in a warm, thick, and soft hotel towel while receiving the massage. In addition, the facilities such as the room and the building were perfect because they were newly built, and the staff were also friendly!

Reviewed August 28, 2023
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9.6
Exceptional
Nyza from Philippines
Family with young children
Guest room, 2 Double, Ocean view, Balcony
Stayed 1 night in November 2023

Superb hospitality! 👍🏼😍”

I’d like to start this review with all the great things that totally swept me off my feet! 👍🏼 - Their front desk officer (Ms Bianca) is very responsive to my online emails prior to the check in date. - Upon checking in, the lady at the front desk (forgot her name) offered me a complimentary late check out of 2pm instead of 12noon. - The warm greetings of the staff upon arrival is very evident, plus the free welcome drinks (mango juice). - They delivered birthday sweets to our room. - The guest service was kind enough to provide my kids an extra bed for free! 😂 - They have a seahorse mascot with matching dance prod during breakfast of the guests. - They provided some treats (candies) to the kids of the guests. - They have an in-house Taho boy during breakfast. - They have great breakfast buffet spread too. - Their recreation staff conducted a hydro aerobic/zumba by the pool for the guests to enjoy. - There are a lot of board games and ball games to enjoy too within the play area. - The cleanliness of the entire vicinity is also very evident. To top it off, all their staff are very pleasant and greets all the guests with a matching bow and hand on the chest! ❤️ We loved our experience at this hotel and is already looking forward to our next staycation. Many thanks, Team Sheraton Mactan for the memorable accommodation. It was all greatly appreciated and made my advance birthday celeb a great experience!

Reviewed November 07, 2023
10.0
Exceptional
Avegail from Philippines
Family with young children
Guest room, 1 King, Courtyard view
Stayed 2 nights in March 2024

PLEASURABLE AND FRIENDLY SERVICE ”

I recently had the pleasure of staying at this wonderful hotel and I cannot say enough about the exceptional service provided by Glenn and the entire staff. From the moment we arrived, Glenn greeted us with a warm smile and went above and beyond to ensure our stay was comfortable and enjoyable. During our breakfast, Glenn's attentive and friendly demeanor truly stood out. He anticipated our needs, always ready with a fresh pot of coffee, water, or even a delightful hot chocolate to start our day on the right foot. His genuine kindness and efficient service made each morning feel special, setting the perfect tone for the day ahead. Glenn's dedication to providing exceptional service is a testament to the hotel's commitment to guest satisfaction. His genuine warmth and attentiveness made us feel welcomed and valued throughout our stay. Thank you, Glenn, and the entire hotel staff, for making our experience truly unforgettable. We look forward to returning.

Reviewed March 29, 2024
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