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Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort

Removed from saved list

8.7

Excellent

2,196 reviews

2,196 reviews

Beach40
View34
Housekeeping34
See map

9.3

Exceptional

Location rating score

Exceptional location - 10 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach

10 m

Cinema XXI Beachwalk

110 m

Cinemaxx Lippo Mall Kuta

110 m

Beachwalk Shopping Center Kuta

110 m

Beachwalk Shopping Mall

130 m

Popular landmarks
Waterbom Bali

1.2 km

Seminyak Beach

3.6 km

Sanur Beach

9.1 km

Nusa Dua Beach

10.3 km

Tanah Lot Temple

14.1 km

Closest landmarks
Velvet Restaurant & Hypnotized Club

130 m

Mai Mai Tourist Information

150 m

Royal Farma

250 m

Centerstage Lobby Bar

390 m

Endless Summer

430 m

Sheraton Bali Kuta Resort

Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Bali

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

19 travelers have booked today.

Value for money8.1
Distance to city center0.00 Km
Location rating9.3
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport3.2 km

Rooms available at Sheraton Bali Kuta Resort

Excellent
Room comfort & quality

8.8

Guest room, 1 King, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Oceanfront, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, 1 King, Ocean view, Balcony
...
  • Room size: 63 m²/678 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, Balcony
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Guest room, 2 Double, Partial ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
Enter dates to see prices
Guest room, 2 Double, Ocean view, Balcony
...
  • Room size: 46 m²/495 ft²
  • Partial ocean view
  • 1 double bed
Enter dates to see prices
Presidential Suite, Suite, 1 King, Oceanfront, Balcony
...
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Guest Room
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Bali Kuta Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 215000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Bali Kuta Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Bali Kuta Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Bali Kuta Resort. Adults can enjoy breakfast offered with an additional charge of 290400 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests.

Can special events be hosted at Sheraton Bali Kuta Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Bali Kuta Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Sheraton Bali Kuta Resort?

On-site venues and convenient event services make Sheraton Bali Kuta Resort an ideal choice for hosting events such as corporate events and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sheraton Bali Kuta Resort?

Restaurants including Hard Rock Café, Bale Udang Mang Engking and Nasi Pecel Bu Tinuk are popular in Sheraton Bali Kuta Resort’s neighborhood which is known as Kuta.

What popular shopping places are close to Sheraton Bali Kuta Resort?

Located in the Kuta area, Sheraton Bali Kuta Resort is close to great shopping choices like Beachwalk Shopping Center Kuta, Discovery Shopping Mall and KutaBEX.

What are popular attractions near Sheraton Bali Kuta Resort?

Guests at Sheraton Bali Kuta Resort can easily visit Waterbom Bali, Ground Zero Monument and Kuta Square located in the Kuta area.

What popular beaches are close to Sheraton Bali Kuta Resort?

Guests at Sheraton Bali Kuta Resort can easily visit Kuta Beach, Tuban Beach and Jerman Beach in the Kuta area.

What popular natural sightseeing spots are close to Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort is located in the Kuta area, which is famous for natural sightseeing destinations such as Endless Summer and Karya Transport - Private Day Tours.

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See map

Explore the neighborhood

What people love about Sheraton Bali Kuta Resort

  • 10

    Exceptional
    Location

    "Great location for all, must try 👍"

    Ahmad

    |

    October 17, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Place is super clean and amazing views."

    Albert

    |

    September 25, 2022

  • 8.8

    Excellent
    Staff 

    "Hotel is clean and staff provide great services, cheerful always and helpful when i need grabfood and asking how to go to places around hotel."

    Joera

    |

    September 14, 2022

Overall rating:

8.7

Excellent
2,196 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
The room was clean and the kindness of the staff was good.
SEUNGRAN from South Korea
Couple
More about Sheraton Bali Kuta Resort

More about Sheraton Bali Kuta Resort

Sheraton Bali Kuta Resort

Take everything available in Bali with a comfort stay at Sheraton Bali Kuta Resort.
Sheraton Bali Kuta Resort offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bali.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Sheraton Bali Kuta Resort is furnished and equipped with handy amenities. Some rooms at Sheraton Bali Kuta Resort are equipped with air conditioning for your convenience. Some rooms at Sheraton Bali Kuta Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sheraton Bali Kuta Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Sheraton Bali Kuta Resort offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like surfing. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Bali during your stay at the hotel. Keep your vacation simple, with a visit to Kuta Beach just 110 m away, where the ocean breeze makes you instantly feel relaxed.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Beach

89 mentions

Swimming Pool

47 mentions

Breakfast

37 mentions

Housekeeping

28 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

The Lounge

  • No additional information available

Feast Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Bene Italian Kitchen

  • Cuisine: Italian
Location
Jalan Pantai Kuta, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.3

Airports

  • Ngurah Rai International Airport (DPS)
    3.2 km 26 min drive
  • Banyuwangi Airport (BWX)
    101.8 km

Public transportation

  • Tegal Sari Bus Terminal
    7.5 km 27 min drive
  • Bemo Gunung Agung Bus Terminal
    8.2 km 31 min drive

Hospital or clinic

  • Royal Farma
    250 m

Shopping

  • Beachwalk Shopping Center Kuta
    110 m 2 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kuta Beach
    10 m
  • Waterbom Bali
    1.2 km
  • Seminyak Beach
    3.6 km
  • Sanur Beach
    9.1 km
  • Nusa Dua Beach
    10.3 km
  • Tanah Lot Temple
    14.1 km
  • Uluwatu Temple
    15.5 km
  • Sacred Monkey Forest Sanctuary
    24.2 km
  • Campuhan Ridge Walk
    25.6 km
  • Tegallalang Rice Terrace
    33.8 km

Nearby landmarks

  • Kuta Beach
    10 m
  • Cinema XXI Beachwalk
    110 m
  • Cinemaxx Lippo Mall Kuta
    110 m
  • Beachwalk Shopping Center Kuta
    110 m
  • Beachwalk Shopping Mall
    130 m
  • Velvet Restaurant & Hypnotized Club
    130 m
  • Batik Danar Hadi
    140 m
  • Mai Mai Tourist Information
    150 m
  • Royal Farma
    250 m
  • Pura Batu Bolong
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee215000 IDR
  • Distance from city center0.00 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)290400 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 203
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2019

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Sheraton Bali Kuta Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location9.3
Room comfort and quality8.8
Service8.8
Value for money8.1
High score for Bali
Rating
9+ Exceptional (526)
8-9 Excellent (256)
7-8 Very Good (231)
6-7 Good (66)
<6 Below Expectation (76)
Time of the year
Mar - May (317)
Jun - Aug (341)
Sep - Nov (252)
Dec - Feb (245)
All guests (1,587)
All room types
All languages

Show reviews that mention 

Showing 1,155 verified guest comments
12345
10.0
Exceptional
Patrick
Solo traveler
Guest room, 1 King, Balcony
Stayed 3 nights in July 2019

Perfect”

They will provide anything. I craved cheesecake at 10 p.m. and they made one for me even if it’s not on the menu. Location is perfect, staff are very nice and clean well, room is big. They even surprised me on my birthday, decorated my room with balloons and left cake for me!

Reviewed July 31, 2019

See room deals

9.6
Exceptional
Louise from Indonesia
Family with teens
Guest room, 2 Double, Balcony
Stayed 2 nights in April 2022

Exceptional service and staff”

My daughter and I stayed for two nights during school holidays. We were lucky to get an upgrade to a partial ocean view room on the highest floor. The room was lovely - clean, well-lit and had basic amenities. Internet connection was smooth. The TV was a little outdated, SD, not Smart, so we couln't mirror or stream, but it was ok for a couple of nights. The light switches in the room and hot water tap in the shower seemed a little too complicated, but after a few tries we figured it all out. Breakfast was on the 4th floor and the ocean view of Kuta beach was breathtaking. Good selection of food and pastries. Overall it was a lovely break - the stars of the show were the staff. Everyone was so kind and attentive, from housekeeping to concierge, reception, security and restaurant - just exceptional. They really helped make our stay a memorable one ❤️

Reviewed April 24, 2022

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Dear Mrs. Louise, Thank you for your lovely review and for taking the time to share your experience with us. We are pleased to hear that you're satisfied with your stay with us especially your room and our breathtaking view. We work hard to offer high-quality service to every guest and we are delighted to hear that you are happy with our staff's hospitality. We look forward to welcoming you back whenever your travels bring you back to Kuta. Sincerely, Sheraton Bali Kuta Resort Team

Responded April 28, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Trishe from Singapore
Solo traveler
Guest room, 1 King, Ocean view, Balcony
Stayed 7 nights in March 2022

Best service, facilities, and rooms”

This was one of the most comfortable stays I’ve had… the hotel premises were very well maintained, my room facing the ocean was very comfortable. The staff were incredibly friendly and always ready to help. I would definitely come back again!

Reviewed March 28, 2022

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Hi Trishe! Thank you for staying in our hotel! We're glad you enjoy our hotel premises and the view from your room, we made sure to share this feedback with our team and we look forward to welcoming you back to our hotel! Best regards, Sheraton Bali Kuta Resort Team

Responded March 29, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Arjun from Singapore
Family with teens
Guest room, 1 King, Balcony
Stayed 4 nights in September 2019

Excellent Service”

All staff were extremely welcoming and helpful. In particular - Once I was there, a receptionist named Aya, helped me in quickly making another booking for the rest of my family as they had decided at the last minute to join me in Bali for the weekend. She was very helpful in accommodating this arrangement and as a result, made our trip fantastic. In general, all other staff are also always ready to help. Location is fantastic by the beach and right above the mall. The pool was absolutely stunning!

Reviewed September 16, 2019

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10.0
Exceptional
Setheit from United States
Group
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in July 2019

Exploring New World”

The hotel's location is excellent. It's basically connected to the mall, it's also close to shops and entertainment. The beach is just across the street from the hotel. The hotel is clean and the staff were friendly and very helpful.

Reviewed July 14, 2019

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10.0
Exceptional
Marina from Indonesia
Family with young children
Guest room, 1 King, Partial ocean view, Balcony
Stayed 3 nights in December 2021

Awsome!”

What a wonderful stay for 3 nights. All the staffs are friendly and helpful. The room is very clean and the breakfast is great! That was an unforgettable experience we’ll definitely come back again.

Reviewed January 23, 2022

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Hi Marina! We're happy you had a wonderful stay and breakfast here at our hotel. We Look forward to welcoming you again soon! Best regards, Sheraton Bali Kuta Resort Team

Responded February 25, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Suryawati from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 2 nights in October 2020

Good location ”

The hotel just a step away from the beachwalk shopping mall. The staff is great, the room cleanliness and amenities is wonderful. Thanks.. it’s one of our favorite hotel in Bali

Reviewed October 06, 2020

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10.0
Exceptional
JOO from Singapore
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in January 2020

Excellent location, attentive staff!”

It was a wonderful stay at Sheraton Bali Kuta beach. The staff were very accommodative and helpful. Attend to our every need. The location, while in the congested Kuta area, was much mitigated by the fact that Sheraton was a big hotel with ample packing space and hinterland, making it an oasis in the usually crowded Kuta beach strip.

Reviewed February 05, 2020

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Hi JOO, Thank you for choosing the Sheraton Bali Kuta Resort for your recent travels to Kuta. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.” We hope that the wonderful memories last a lifetime and we all look forward to welcoming you back to your home at Sheraton Bali Kuta Resort on your next visit to Bali. Sincerely, Marie Browne General Manager

Responded April 08, 2020
Sheraton Bali Kuta Resort
10.0
Exceptional
Abbey
Couple
Stayed 3 nights in April 2019

Exceptional”

The staff were courteous and hospitable. Our room was amazing. The food was great too and the pool is just awesome. Such a lovely place. Luxurious yet affordable. You get what you pay for. We’d love to stay there again in the future.

Reviewed April 25, 2019

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10.0
Exceptional
Adelia from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 2 nights in April 2022

The best near by airport ”

The staff are the best.. hotel clean .. the view superb .. unfortunately there’s renovations noise.. but all was perfect

Reviewed April 06, 2022

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Dear Mr/s. Adelia, Thank you for staying with us and taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed our service and your stay with us. We appreciate your valuable feedback and we sincerely apologize for the noise disruption due to the current project. We look forward to welcoming you again to stay with us and experience our newly transformed dining venue whenever your travels bring you back to Kuta. Sincerely, Sheraton Bali Kuta Resort Team

Responded April 21, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Muhan from Taiwan
Couple
Guest room, 2 Double, Balcony
Stayed 5 nights in October 2019

wonderful surfing trip ”

very near the Kuta beach with amazing wave. clean and cozy! friendly staff and service. I would definitely come back again.

Reviewed October 16, 2019

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9.6
Exceptional
Jennifer from Indonesia
Couple
Guest room, 1 King, Balcony
Stayed 1 night in December 2021

Great breakfast, excellent staff ”

Best part about this hotel is the staff, to be honest the room wasnt the best. When booking I advice upgrade so u don't get the loud room in the corner facing the mal. Definitely upgrade to the other rooms. Best thing bout this hotel is the staff and the breakfast, best breakfast in bali, and staff Dika at the restaurant was the nicest ever. Always remembered us and chatted with us made us feel special. Might not stay here again but will definitely come just for the food hahaa. Excellent food here.

Reviewed December 25, 2021

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Dear Jennifer, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback and we sincerely apologize for the inconvenience due to our dining venue currently undergoing a transformation. Please be rest assured that we have shared your feedback with our team. We look forward to welcoming you again to stay with us and experience our newly transformed dining venue whenever your travels bring you back to Kuta. Sincerely, Sitha Saraswati Hotel Manager

Responded August 26, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Sampath from Sri Lanka
Solo traveler
Guest room, 1 King, Balcony
Stayed 2 nights in April 2022

Perfect”

Location is perfectly matched with my requirements. Many clubs surrounding the hotel. Staff also very good. And food also perfect. Overall its a very good place to stay in Bali.

Reviewed April 16, 2022

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Dear Mr/s. Sampath, Thank you for staying with us and taking the time to share your experience with us. We are delighted to hear that you enjoy our location and the hospitality of our staff and we look forward to welcoming you back to our hotel! Sincerely, Sheraton Bali Kuta Resort Team

Responded April 21, 2022
Sheraton Bali Kuta Resort
9.6
Exceptional
TAY from Singapore
Family with teens
Guest room, 2 Double, Balcony
Stayed 3 nights in December 2019

Very good and friendly syaffs. If Good breakfast”

Choose the sea view (which cost more) and see the beautiful beach and people surfing. The Beach Walk mall with many restaurant, supermarket and shopping. Lane of cheap shop to test your negotiating skills. All within walking distance. Take the horse cart ride (Rp 250,000) around Kuta area. About 30mins. Downside of the hotel, security is very good until they have to X-ray your food..even McD or Pizza. Going to have your breakfast is steps down with one side hand guard. Not good for elderly or weaker legs.

Reviewed December 14, 2019

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10.0
Exceptional
Noviati from Indonesia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 2 nights in December 2021

Great Services, Nice View”

The services are good, the staffs are polite and friendly. The food are good for breakfast, thanks for the compliments pasta and waffle ice cream from the chef and staff.

Reviewed December 09, 2021

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10.0
Exceptional
Shermin from Singapore
Family with young children
Stayed 4 nights in April 2019

Definitely recommend for family with young kids”

The room is spacious, worth of value. Staff is very helpful and friendly. Not to mention, the location is very convenient. It is opposite of kuta beach and its linked to beachwalk shopping mall. =)

Reviewed April 24, 2019

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10.0
Exceptional
Nur from Singapore
Couple
Guest room, 2 Double, Balcony
Stayed 1 night in October 2019

Excellent 5 class service and facilities”

Service was top notch, breakfast buffet spread was huge and delicious, the pool was amazing. Located just beside the mall. Will definitely book this place again!

Reviewed October 22, 2019

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10.0
Exceptional
LEE from Malaysia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 3 nights in May 2021

Perfection!”

Everything is perfect! The staff the ambience the facilities the location everything is just so perfect! You will never regret choosing Sheraton Kuta Bali!

Reviewed May 31, 2021

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Hi, We are delighted to have been your chosen hotel during your stay in Kuta. It was truly a pleasure to serve you. Thank you for staying at the Sheraton Bali Kuta Resort and we hope you choose to create more memories with us whenever your travels bring you back to Kuta. Sincerely, Marie Browne General Manager

Responded October 19, 2021
Sheraton Bali Kuta Resort
10.0
Exceptional
Al from Indonesia
Family with young children
1 Bedroom Suite, 1 King, Ocean view, Balcony
Stayed 2 nights in February 2022

Akbar”

Awesome hospitality, nice, clean, people are welcome. Enjoy and relaxed stay at Sheraton Kuta Bali. Thanks Agoda and Sheraton

Reviewed March 03, 2022

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"Hi Akbar! Thank you for staying with us we’re glad to hear that you were satisfied with our hospitality and had a relaxing stay at our hotel. We look forward to welcoming you back in the near future! Best regards, Sheraton Bali Kuta Resort Team"

Responded March 09, 2022
Sheraton Bali Kuta Resort
10.0
Exceptional
Johanan from Malaysia
Couple
Guest room, 1 King, Ocean view, Balcony
Stayed 6 nights in May 2022

Customer service at it's best”

Appreciated that the staff, were attentive and always calling us by name. Exceptional guest services from front desk and restaurant staff. We will be back!

Reviewed June 21, 2022

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Dear Mr/s. Johanan, We want to express our gratitude for sharing your pleasant experiences from your recent stay at the Sheraton Bali Kuta Resort with us. Thank you so much for acknowledging our associates. It is always encouraging to hear positive feedback. Our associates will be overjoyed to hear that you are pleased with their service, which exceeds your expectations. We hope to see you again at Sheraton Bali Kuta Resort for many more memorable more memories to come. Sincerely, Sitha Saraswati Hotel Manager

Responded June 29, 2022
Sheraton Bali Kuta Resort
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