Restaurant, Shangri-La Tokyo in Tokyo
Shangri-La Tokyo
Facilities, Shangri-La Tokyo in Tokyo
Bar, Shangri-La Tokyo in Tokyo
Lobby, Shangri-La Tokyo in Tokyo
Restaurant, Shangri-La Tokyo in Tokyo
Exterior view, Shangri-La Tokyo in Tokyo

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Shangri-La Tokyo

5 stars out of 5
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo Station, Tokyo, Japan, 100-8283 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tokyo Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


Hygiene Plus

Sparkling clean

210 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality


Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!

528 reviews

528 reviews

See map


Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Tomica Shop
50 m
First Avenue Tokyo Station
70 m
Tokyo Character Street
80 m
Daimaru Tokyo
80 m
Nenrinya Daimaru Tokyo Store
80 m
Popular landmarks
1.2 km
Tokyo Tower
3.4 km
Ueno Park
3.7 km
4.2 km
Sensoji Temple
4.4 km
Closest landmarks
Tokyo Business Clinic
110 m
C&J Clark/ Clarks
110 m
Tourist Information Center
130 m
Acorn Republic (Studio Ghibli)
150 m
Monument of Takehisa Yumeji Minatoya
200 m
Value for money8.4
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport14.8 km

Rooms available at Shangri-La Tokyo

Room comfort & quality


Horizon Club Deluxe King Room
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
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Executive Suite
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 king bed
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Shangri La Suite
  • Room size: 150 m²/1615 ft²
  • Shower
  • 1 king bed
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Horizon Club Deluxe Imperial Garden View King Room
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
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Horizon Club Deluxe Imperial Garden View Twin Room
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 single beds
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  • Room size: 50 m²/538 ft²
  • Night view
  • 2 semi double beds
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Premier Suite 1 King Bed
  • Room size: 120 m²/1292 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
  • Room size: 50 m²/538 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
  • Room size: 50 m²/538 ft²
  • Night view
  • 1 king bed
Enter dates to see prices
Premier Room 1 King Bed
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Top things to do in Tokyo

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What sort of non-water sports and outdoor activities are accessible at Shangri-La Tokyo?

Shangri-La Tokyo features non-water sport and outdoor activities such as bicycle rental, and hiking trails for you to get your exercise in while lounging here.

Does Shangri-La Tokyo have a fitness center?

Shangri-La Tokyo offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Shangri-La Tokyo offer laundry services?

Yes! Shangri-La Tokyo offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Is car parking available at Shangri-La Tokyo?

Shangri-La Tokyo features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Shangri-La Tokyo take in terms of hygiene, safety, and cleanliness?

Shangri-La Tokyo fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with staff trained in safety protocol, temperature check for guests and staff, body thermometer, and first aid kit for extra safety measures and hygiene protocols.

What are the property's policies for children's bedding at Shangri-La Tokyo?

Shangri-La Tokyo's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Shangri-La Tokyo have?

Shangri-La Tokyo has a total of 37 floors.

In which languages can Shangri-La Tokyo's employees communicate?

Shangri-La Tokyo can converse in 11 languages and supports widely used languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that past Families with young children have given to Shangri-La Tokyo?

Past families with young children that have stayed at this property have given Shangri-La Tokyo an average rating of 9.1. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Shangri-La Tokyo?

The closest train, metro, or bus station is Kayabacho Subway Station, 1009.65 m away from Shangri-La Tokyo.

Is breakfast offered at Shangri-La Tokyo?

Wake up to an incredible buffet and continental breakfast at Shangri-La Tokyo. Customers can enjoy breakfast offered with an additional charge of 6578 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Shangri-La Tokyo

More about Shangri-La Tokyo

Experience Luxury and Tranquility at Shangri-La Tokyo

Welcome to Shangri-La Tokyo, a luxurious 5-star hotel nestled in the heart of Japan's vibrant capital city. With its impeccable service, stunning architecture, and breathtaking views, this hotel offers an unparalleled experience for both leisure and business travelers. Step into a world of elegance and sophistication as you enter the lobby of Shangri-La Tokyo. With its sleek design and warm ambiance, you will immediately feel a sense of tranquility and relaxation. The hotel boasts a total of 200 beautifully appointed rooms, each offering a haven of comfort and style. Whether you choose a deluxe room, a suite, or a luxurious penthouse, you can expect nothing less than the utmost in luxury and refinement. Check-in at Shangri-La Tokyo begins at 3:00 PM, allowing you ample time to settle in and start your Tokyo adventure. The hotel's convenient location also means that you are just a short 60-minute drive away from the airport, making your journey to and from the hotel a breeze. When it's time to bid farewell to this enchanting city, check-out is until 12:00 PM, giving you plenty of time to savor your final moments in the lap of luxury. At Shangri-La Tokyo, families are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, ensuring that your little ones can enjoy the same level of comfort and hospitality as you. From spacious rooms to thoughtful amenities, the hotel caters to the needs of families, making it an ideal choice for a memorable family vacation. Since its opening in 2009, Shangri-La Tokyo has been a beacon of luxury in Tokyo. With its world-class facilities, impeccable service, and unrivaled attention to detail, this hotel promises an unforgettable stay. Whether you are seeking a romantic getaway, a family vacation, or a business trip, Shangri-La Tokyo offers the perfect blend of luxury, comfort, and convenience. Book your stay today and experience the epitome of Japanese hospitality at Shangri-La Tokyo.

Unwind and Indulge in Shangri-La Tokyo's Luxurious Entertainment Facilities

At Shangri-La Tokyo, guests are treated to a world-class range of entertainment facilities that are designed to provide the ultimate relaxation and indulgence. From a variety of shops and a stylish bar to a rejuvenating spa and a well-equipped games room, there is something for everyone to enjoy. For those looking to indulge in some retail therapy, Shangri-La Tokyo offers a selection of shops where guests can browse and purchase a range of luxury items and souvenirs. Whether you're looking for unique gifts or stylish fashion pieces, these shops have something to cater to every taste. After a long day of exploring the vibrant city of Tokyo, guests can unwind and rejuvenate at the hotel's spa. From soothing massages to invigorating hot tubs and saunas, the spa offers a tranquil sanctuary where guests can relax and recharge their senses. For those seeking a bit of excitement, the hotel's games room provides a fun-filled space with a variety of games and entertainment options. Whether you prefer a game of billiards, table tennis, or board games, the games room offers a lively atmosphere where guests can enjoy some friendly competition. With its array of entertainment facilities, Shangri-La Tokyo ensures that guests have a truly memorable and enjoyable stay, where they can unwind, indulge, and create unforgettable memories.

Stay Active at Shangri-La Tokyo's State-of-the-Art Sports Facilities

At Shangri-La Tokyo, staying active is not just an option, it's a way of life. With a range of top-notch sports facilities, guests can maintain their fitness routine while enjoying their stay in the heart of Tokyo, Japan. Dive into the refreshing waters of the indoor pool, perfect for a rejuvenating swim or a leisurely dip. The pool area offers a tranquil oasis where guests can unwind and soak up the breathtaking city views. For those looking to break a sweat, the hotel boasts a fully equipped fitness center. Whether you prefer cardio workouts, weightlifting, or group classes, this 24-hour fitness center has something for everyone. With state-of-the-art equipment and expert trainers on hand, guests can achieve their fitness goals with ease. If you prefer to explore the great outdoors, Shangri-La Tokyo has got you covered. The hotel is surrounded by picturesque hiking trails, offering a perfect opportunity to connect with nature and enjoy stunning views of Tokyo's skyline. Lace up your hiking boots and embark on an adventure, discovering the hidden gems of this vibrant city. Best of all, access to these hiking trails is complimentary for all guests, ensuring an unforgettable experience for nature enthusiasts and fitness enthusiasts alike.

Unparalleled Convenience at Shangri-La Tokyo

At Shangri-La Tokyo, guests can experience unparalleled convenience with a wide range of facilities designed to make their stay as comfortable as possible. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day. In addition, the laundry service and dry cleaning facilities allow guests to keep their wardrobe fresh and clean throughout their stay. For added convenience, Shangri-La Tokyo provides safety deposit boxes, giving guests peace of mind knowing their valuables are securely stored. The concierge is also available to assist with any requests or inquiries, ensuring a seamless and enjoyable stay. Guests can stay connected with complimentary Wi-Fi available in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For those who smoke, the hotel offers a designated smoking area. Furthermore, Shangri-La Tokyo features a convenience store on-site, perfect for grabbing any last-minute essentials or snacks. The hotel also offers luggage storage and daily housekeeping, ensuring that guests can explore the city without any worries. With these convenient facilities, Shangri-La Tokyo is the perfect choice for travelers seeking comfort and ease during their stay in Tokyo, Japan.

Convenient Transport Facilities at Shangri-La Tokyo

At Shangri-La Tokyo, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. For those arriving by air, the hotel offers airport transfer services, ensuring a smooth and comfortable journey from the airport to the hotel. Valet parking is also available, allowing guests to conveniently drop off their cars and have them parked securely by the hotel staff. Additionally, the hotel provides an onsite car park, offering self-parking options for guests who prefer to drive themselves. To explore the vibrant city of Tokyo, guests can take advantage of the hotel's shuttle service, which provides convenient transportation to popular attractions and shopping districts. For those who prefer to have their own transportation, car hire services are available, allowing guests to explore the city at their own pace. Alternatively, guests can easily hail a taxi from the hotel entrance, providing a quick and efficient way to get around the city. Please note that car park charges may apply for guests who choose to park their cars onsite.

Luxurious Room Facilities at Shangri-La Tokyo

Indulge in the epitome of luxury and comfort at Shangri-La Tokyo, where every aspect of your stay is meticulously crafted for a memorable experience. The hotel offers an array of exceptional room facilities that cater to your every need. Step into your elegantly appointed room and feel the cool breeze of the air conditioning envelop you. As you settle in, slip into the plush bathrobes provided, ensuring a cozy and relaxing stay. Catch up on the latest news with the complimentary daily newspaper, keeping you informed and connected throughout your stay. For your entertainment, Shangri-La Tokyo offers a selection of in-house movies, allowing you to unwind and enjoy a cinematic experience from the comfort of your room. Style your hair effortlessly with the provided hair dryer, ensuring you always look your best. Quench your thirst or satisfy your cravings with the well-stocked mini bar, offering a variety of refreshments and snacks. When it's time to unwind, kick back and enjoy a range of satellite/cable TV channels, offering a multitude of entertainment options. Whether you're in the mood for a thrilling movie or catching up on your favorite shows, there's something for everyone. With these exceptional room facilities, Shangri-La Tokyo ensures that your stay is not only comfortable but also indulgent. Experience the pinnacle of luxury and convenience at this exquisite hotel.

Indulge in Exquisite Dining at Shangri-La Tokyo

At Shangri-La Tokyo, guests can experience a culinary journey like no other with an array of exceptional dining facilities. Start your day with a delightful breakfast buffet, offering a wide selection of delectable dishes to suit every palate. Whether you prefer a hearty continental breakfast or a traditional Japanese breakfast, the hotel's restaurant has you covered. Throughout the day, guests can enjoy the convenience of 24-hour room service, allowing them to satisfy their cravings at any time. From comforting classics to gourmet delights, the menu offers a diverse range of options to cater to every taste. For a quick pick-me-up or a casual meet-up, head to the coffee shop, where you can savor aromatic coffees, freshly baked pastries, and light snacks in a relaxed setting. With daily housekeeping, you can rest assured that your dining experience at Shangri-La Tokyo will always be a clean and hygienic one. Whether you choose to dine in the comfort of your room or explore the hotel's exquisite restaurant, the dining facilities at Shangri-La Tokyo are designed to provide an unforgettable culinary experience for every guest.

Luxurious Rooms with Stunning Views at Shangri-La Tokyo

Experience the epitome of luxury at Shangri-La Tokyo with their exquisite room offerings. Choose from a variety of room types to suit your preferences and needs. The Deluxe Imperial Garden View rooms provide a breathtaking view of the Imperial Garden, while the Deluxe Rooms offer a spacious and comfortable stay. For those seeking a touch of elegance, the Executive Suite is the perfect choice with its lavish amenities and a king-sized bed. Enjoy panoramic city views from the Horizon Deluxe rooms, or opt for the Premier Room for a truly indulgent experience. When booking these rooms on Agoda, you can rest assured that you will be getting the best prices and a hassle-free experience, allowing you to focus on creating unforgettable memories during your stay at Shangri-La Tokyo.

Explore the Vibrant Hub of Tokyo at Tokyo Station

Located in the heart of Tokyo, Japan, Tokyo Station is not just a transportation hub but a vibrant destination in itself. With its rich history and bustling atmosphere, this iconic landmark offers a multitude of experiences for both locals and tourists alike. Step into Tokyo Station and be mesmerized by its grandeur. The station's iconic red brick facade and elegant architecture harken back to a bygone era, evoking a sense of nostalgia and charm. As you explore the station's vast interior, you'll discover an array of shops, boutiques, and restaurants, offering a wide range of culinary delights and shopping experiences. Beyond its architectural beauty, Tokyo Station is also a gateway to some of Tokyo's most popular attractions. From here, you can easily access the Imperial Palace, the historic neighborhood of Marunouchi, and the vibrant shopping districts of Ginza and Akihabara. Whether you're a history enthusiast, a food lover, or a shopaholic, Tokyo Station has something to offer everyone. Immerse yourself in the energy and excitement of Tokyo at Tokyo Station. Whether you're catching a train to explore the city or simply soaking in the atmosphere, this iconic landmark is a must-visit destination for anyone visiting Tokyo, Japan.

Traveling to Shangri-La Tokyo: A Seamless Journey from Tokyo Airports

Welcome to Shangri-La Tokyo, a luxurious haven nestled in the heart of Tokyo Station. Arriving at this exquisite destination is a breeze, thanks to the seamless connectivity from the nearby airports. Whether you land at Narita International Airport or Haneda Airport, you'll find convenient transportation options to whisk you away to Shangri-La Tokyo. If you arrive at Narita International Airport, the most efficient way to reach Shangri-La Tokyo is by taking the Narita Express (N'EX) train. This direct train service offers a comfortable and scenic journey, taking you directly to Tokyo Station in approximately 60 minutes. From there, Shangri-La Tokyo is just a short walk away. Alternatively, you can also opt for a taxi or a private airport transfer for a more personalized and hassle-free experience. For those arriving at Haneda Airport, you have several transportation options to choose from. The Tokyo Monorail is a popular choice, offering a direct connection to Hamamatsucho Station. From there, you can easily transfer to the JR Yamanote Line, which will take you to Tokyo Station in just a few stops. Another convenient option is taking a taxi or arranging a private transfer, ensuring a smooth and comfortable journey to Shangri-La Tokyo. No matter which airport you choose to arrive at, reaching Shangri-La Tokyo is a seamless and enjoyable experience. So sit back, relax, and get ready to immerse yourself in the unparalleled luxury and impeccable service that awaits you at Shangri-La Tokyo.

Discover Tokyo's Rich History and Natural Beauty near Shangri-La Tokyo

Nestled in the heart of Tokyo, Shangri-La Tokyo offers a prime location surrounded by iconic landmarks and attractions. Just a short distance away is the Tokyo Central Railway Station, making it convenient for guests to explore the city and beyond. Immerse yourself in Japan's rich history by visiting the nearby Imperial Palace. This majestic residence of the Emperor of Japan is a must-see attraction, offering a glimpse into the country's royal heritage. Adjacent to the palace, The East Gardens of the Imperial Palace, also known as Edo Castle Ruin, provide a serene escape with its beautiful gardens and historic ruins. For nature enthusiasts, a visit to Chidorigafuchi is a must. Located nearby, this picturesque moat surrounding the Imperial Palace is especially breathtaking during cherry blossom season. Take a leisurely stroll along the Keiyo Street or Gyotoku Riverbank, both offering scenic views and a peaceful ambiance. History buffs will appreciate the Remains of Hiroshige Utagawa Residence, a preserved house showcasing the life and works of the renowned ukiyo-e artist. Jisshi Park and Kitanomaru Park are also worth exploring, offering lush greenery and tranquil spots for relaxation. Don't miss the Mabuchi Kamo Agatai Monument, a memorial dedicated to the famous poet Mabuchi Kamo, located nearby. With its unbeatable location, Shangri-La Tokyo provides the perfect base for discovering Tokyo's fascinating history and natural beauty.

Convenient Public Transport Stations near Shangri-La Tokyo

Located in the heart of Tokyo, Shangri-La Tokyo offers easy access to several public transport stations, making it a convenient choice for travelers exploring the city. Just a short walk away, you'll find Nijubashimae Train Station, which provides access to the Chiyoda Line, allowing you to effortlessly reach popular attractions like the Imperial Palace and Tokyo Dome. For those looking to explore the city's vibrant neighborhoods, Kodenmacho Subway Station is within walking distance from the hotel. This station is served by the Hibiya Line, enabling travelers to visit popular areas such as Ginza and Ueno Park with ease. Tokyo Train Station, one of the city's major transportation hubs, is also conveniently located near the hotel. From here, you can access multiple train lines, including the Shinkansen bullet train, providing seamless connections to other cities in Japan. Additionally, Nihonbashi Subway Station and Suitengumae Subway Station are both within close proximity to the hotel, offering easy access to various parts of Tokyo. These stations are served by the Ginza Line and Hanzomon Line, respectively, allowing travelers to explore areas like Asakusa and Odaiba. For those arriving or departing by air, Tokyo City Air Terminal (TCAT) is just a short distance away. TCAT provides direct bus services to both Haneda and Narita airports, ensuring a hassle-free journey to catch your flight. With its prime location near these public transport stations, Shangri-La Tokyo offers convenience and accessibility for travelers looking to explore the vibrant city of Tokyo.

A Gastronomic Paradise at Your Doorstep

Shangri-La Tokyo is surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. Just a stone's throw away from the hotel, you will find Tsujihan ZEITAKU DON, a popular eatery known for its luxurious and indulgent rice bowls. For those craving a taste of authentic ramen, Rokurinsha is a must-visit, serving up rich and flavorful bowls of noodles. If you're in the mood for some mouthwatering grilled dishes, head over to GRILL CHATEAO, where you can savor perfectly cooked steaks and seafood. Siam Bbq offers a delightful blend of Thai flavors and Japanese grilling techniques, creating a unique culinary experience. Tamatoya Tokyo Station Branch is a great option for those who want to try traditional Japanese sweets and snacks. With so many fantastic restaurants to choose from, your taste buds will be in for a treat during your stay at Shangri-La Tokyo.

Explore Exciting Shopping Landmarks near Shangri-La Tokyo

Located in the heart of Tokyo, Shangri-La Tokyo is surrounded by a plethora of shopping landmarks that will delight any avid shopper. Just steps away from the hotel, you will find Granroof Front, a trendy shopping complex offering a wide range of fashion brands and unique boutiques. For car enthusiasts, the Tomica Shop is a must-visit, where you can find a vast collection of miniature cars and accessories. Indulge in the finest confectionery at Nenrinya Daimaru Tokyo Store, known for their delectable cakes and pastries. If you're looking for traditional crafts and souvenirs, Kyotokan is the perfect place to explore. Hokkaido Foodist is a haven for foodies, offering a variety of Hokkaido delicacies and gourmet products. Experience the rich history of Japan at Jusaburo Hall, a traditional Japanese confectionery shop that has been in operation for over 100 years. Nihombashi Fukushimakan Midette is a treasure trove of local specialties, including lacquerware and ceramics. Don't miss a visit to Ibasen, a renowned shop specializing in traditional Japanese fans. And for those seeking traditional Japanese sweets, Nihonbashi Saruya is a must-visit. With such an array of shopping landmarks just a stone's throw away, Shangri-La Tokyo is the perfect base for a memorable shopping adventure in Tokyo.

Experience Luxury at Shangri-La Tokyo: A Hotel Worth Every Penny

When it comes to luxury accommodations in Tokyo, Shangri-La Tokyo stands head and shoulders above the rest. With an average room price of $1084, this exquisite hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Tokyo, which is $157, Shangri-La Tokyo may seem like a splurge. However, once you step foot into this opulent haven, you will understand why it commands such a premium. From the moment you enter the grand lobby, you are greeted with an ambiance of elegance and sophistication. Every detail at Shangri-La Tokyo has been meticulously designed to provide the utmost comfort and luxury. The spacious rooms are tastefully decorated with modern furnishings and offer breathtaking views of the city skyline. The plush bedding, top-of-the-line amenities, and impeccable service ensure that your stay is nothing short of extraordinary. While the price may be higher than the average, the value you receive at Shangri-La Tokyo is unparalleled. With its prime location in the heart of Tokyo, you are just steps away from the city's most iconic landmarks, vibrant shopping districts, and world-class dining options. Whether you are visiting for business or pleasure, Shangri-La Tokyo guarantees an unforgettable experience that will leave you wanting to return again and again.

A Wonderful Stay at Shangri-La Tokyo

Guests at Shangri-La Tokyo have nothing but positive things to say about their experience at this luxurious hotel. From the moment they arrive, they are greeted by friendly and helpful staff who go above and beyond to ensure a memorable stay. The rooms are exceptional, offering spaciousness and comfort, along with a range of amenities that cater to every need. Whether it's the lovely views, the cleanliness, or the comfortable beds, guests are delighted with the accommodations. The bathrooms are also highly praised for their cleanliness and modern design. One of the highlights of staying at Shangri-La Tokyo is the stunning view from the pool and gym area. Guests have the opportunity to take a swim while enjoying panoramic views of the city. This unique experience adds an extra touch of luxury to their stay. The hotel's superb location also receives rave reviews, with guests mentioning how easy it is to explore the vibrant city of Tokyo. Whether it's for business or leisure, Shangri-La Tokyo provides an ideal base for guests to immerse themselves in the bustling cityscape. Overall, Shangri-La Tokyo is highly recommended by its guests for its exceptional service, spacious and comfortable rooms, breathtaking views, and superb location. It truly offers a luxurious and memorable experience for anyone visiting Tokyo.

Unparalleled Luxury and Exceptional Service at Shangri-La Tokyo

Indulge in a world of unparalleled luxury and exceptional service at the renowned Shangri-La Tokyo. With an impressive overall rating of 9.2, this hotel has consistently delighted guests with its impeccable standards and attention to detail. From the moment you step into the elegant lobby, you'll be greeted by the warm and friendly staff who go above and beyond to ensure your stay is nothing short of extraordinary. One of the standout features of Shangri-La Tokyo is its remarkable staff performance, rated an impressive 9.5 by satisfied guests. From the concierge to the housekeeping staff, every member of the team is dedicated to providing personalized and attentive service. Whether you need assistance with arranging sightseeing tours, restaurant reservations, or simply have a question about the hotel's facilities, the staff at Shangri-La Tokyo will always be there to assist you with a smile. Cleanliness is another aspect that receives high praise from guests, with a rating of 9.6. The hotel's commitment to maintaining pristine conditions is evident throughout the property, from the spotless rooms to the well-maintained public areas. You can rest assured that your stay at Shangri-La Tokyo will be in a clean and hygienic environment, allowing you to relax and unwind in utmost comfort. With a prime location in the heart of Tokyo, Shangri-La Tokyo also scores exceptionally well in terms of its location, receiving a rating of 9.4. Situated in the Marunouchi district, the hotel offers easy access to popular attractions, shopping districts, and dining options. Whether you're visiting Tokyo for business or leisure, you'll find yourself conveniently located near major transportation hubs, making it effortless to explore the vibrant city. Experience the epitome of luxury, comfort, and impeccable service at Shangri-La Tokyo. With outstanding ratings for staff performance, cleanliness, and location, this hotel ensures an unforgettable stay in the heart of Tokyo.

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Amenities and facilities



Most talked about facilities


5 mentions

Food & Dining

3 mentions


3 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Children's books and toys
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
  • Cuisine: Italian
  • Menu: Buffet


Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo Station, Tokyo, Japan, 100-8283


  • Haneda Airport (HND)
    14.8 km 22 min drive
  • Narita International Airport (NRT)
    57.2 km 53 min drive
Public transportation
  • Tokyo Train Station
    240 m 12 min drive
  • Nihonbashi Subway Station
    470 m
Hospital or clinic
  • Tokyo Business Clinic
    110 m
  • Ameyoko Shopping Street
    3.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    110 m 2 min walk

What's nearby

Popular landmarks
  • Ginza
    1.2 km
  • Tokyo Tower
    3.4 km
  • Ueno Park
    3.7 km
  • Asakusa
    4.2 km
  • Sensoji Temple
    4.4 km
  • Tokyo Skytree
    4.8 km
  • Shinjuku Gyoen National Garden
    5.4 km
  • Meiji Jingu
    6.4 km
  • Shibuya Crossing
    6.7 km
  • Tokyo Metropolitan Government Building observation room
    7.1 km
Nearby landmarks
  • Tomica Shop
    50 m
  • First Avenue Tokyo Station
    70 m
  • Daimaru Tokyo
    80 m
  • Tokyo Character Street
    80 m
  • JAF Tokyo Branch
    80 m
  • Nenrinya Daimaru Tokyo Store
    80 m
  • Waraku Beniya Ecute Tokyo
    80 m
  • Ekibenya Matsuri
    100 m
  • Yaesu Shopping Mall
    110 m
  • Daimaru Department Store Tokyo
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • Maximum number of guests in one room is 3 including children.
  • Guests who will be staying in Executive Suite, Horizon Deluxe King and/or Horizon Deluxe Twin can access Horizon Club Lounge during the stay.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee62000 JPY
  • Travel time to airport (minutes)60
  • Breakfast charge (unless included in room price)6578 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors37
  • Number of restaurants3
  • Number of rooms 200
  • Room voltage100
  • Year property opened2009

Reviews of Shangri-La Tokyo from real guests

Room comfort and quality9.5
Value for money8.4
High score for Tokyo
9+ Exceptional (101)
8-9 Excellent (37)
7-8 Very Good (9)
6-7 Good (3)
<6 Below Expectation (6)
Guest Type

Show reviews that mention 

Showing 156 verified guest comments
Sho from Japan
Executive Suite
Stayed 1 night in June 2024



Reviewed June 09, 2024
John from United States
Deluxe Room 1 King
Stayed 2 nights in October 2023

Elegant, quiet, relaxing, and convenient”

The Tokyo Shangri-la is not grand compared to other Shangri-la's, but is elegant, well-appointed, and super convenient to Tokyo Station, Imperial Palace and surrounding parks and gardens, museums, Ginza, shopping, and dining. The room was spacious, nice bath/shower, well equipped, lots of places to charge, and ample desk and seating. Very quiet and comfortable - especially the bed for a great night's sleep. The spa, onsen, pool, and sauna were a treat. Great stay. Thanks Shangri-La.

Reviewed October 30, 2023
Yen from Vietnam
Business traveler
Deluxe Imperial Garden View 1 King
Stayed 4 nights in December 2019


Everything So good

Reviewed January 03, 2020
Julian from Hong Kong SAR, China
Family with young children
Deluxe Room 2 Twins
Stayed 2 nights in February 2024



Reviewed March 07, 2024
Erwin from Japan
Horizon Club Deluxe King Room
Stayed 1 night in February 2021



Reviewed December 06, 2021
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