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Real InterContinental at Multiplaza Mall
1 Bedroom Suite Club Lounge Access - View, Real InterContinental at Multiplaza Mall in San Jose
Exterior view, Real InterContinental at Multiplaza Mall in San Jose
Lobby, Real InterContinental at Multiplaza Mall in San Jose
Lobby, Real InterContinental at Multiplaza Mall in San Jose
Swimming pool [outdoor], Real InterContinental at Multiplaza Mall in San Jose
Swimming pool, Real InterContinental at Multiplaza Mall in San Jose

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8.4

Excellent

343 reviews

343 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Cima San Jose Hospital 1.1 km
Tobías Bolaños International Airport 2.1 km
Valle Dorado One Day Tours 2.8 km
Hospital Lindora Medical Center 4.2 km
La Salle Natural Science Museum 4.9 km
Jeannina Blanco Fine Art 5.4 km
Parque Metropolitano La Sabana 5.4 km
Esmeraldas and Disenos Jewelry 6.8 km
Santa Elena Medical Center 7.0 km
Galeria Ocelote 7.2 km

Real InterContinental at Multiplaza Mall

In Front of Multiplaza Shopping Center, San Rafael, San Jose, Costa Rica, 11856-1000 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the San Rafael part of San Jose, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Juan Santamaría International Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot spring bath

Currency exchange

Daily housekeeping

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Spa

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in San Jose every 58 minutes on Agoda.com
Value for money8.3
Distance to city center12 km
Location rating8.7
Nearest airportTobías Bolaños International Airport (SYQ)
Distance to airport2.1 km

Rooms available at Real InterContinental at Multiplaza Mall

Excellent
Room comfort & quality

8.5

Premium Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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1 Bedroom Suite Top Floor Club Lounge Access
...
  • Room size: 80 m²/861 ft²
  • Mountain view
  • 1 king bed
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1 Bedroom Suite Club Lounge Access
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
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1 King Premium Club Lounge Access
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
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1 King Classic Pool View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
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1 King Premium Balcony (ok)
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
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2 Double Premium Club Lounge Access
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 double beds
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1 King Classic
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
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1 King Premium- Top Floor(ok)
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
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2 Double Classic Pool View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
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Frequently asked questions

What type of restaurant cuisines are available at Real InterContinental at Multiplaza Mall?

Get started with Real InterContinental at Multiplaza Mall's accessible cuisines and food options including International cuisine and Asian cuisine for you to enjoy and pick from.

Does Real InterContinental at Multiplaza Mall provide laundry services?

Yes! Real InterContinental at Multiplaza Mall features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Does Real InterContinental at Multiplaza Mall provide dry cleaning services?

Yes! Real InterContinental at Multiplaza Mall features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What kinds of facilities are available for children at Real InterContinental at Multiplaza Mall?

While on holiday retreat with your family members, your children can also discover the fun in sports and recreation facilities offered at Real InterContinental at Multiplaza Mall such as kids pool.

What are the property's policies for children's bedding at Real InterContinental at Multiplaza Mall?

Real InterContinental at Multiplaza Mall's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Real InterContinental at Multiplaza Mall most popular?

Real InterContinental at Multiplaza Mall's most popular month where verified visitors have stayed the most is in November.

What is the verified guest review consensus about Real InterContinental at Multiplaza Mall's swimming pool?

67.0% of our past visitor reviews have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Real InterContinental at Multiplaza Mall down in the review section.

What is the average rating that past Families with young children have given to Real InterContinental at Multiplaza Mall?

Verified families with young children that have stayed at this property have given Real InterContinental at Multiplaza Mall an average rating of 8.1. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Real InterContinental at Multiplaza Mall?

Verified group travelers that have stayed at this property have given Real InterContinental at Multiplaza Mall an average rating of 8.2. You can check out more precise customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Real InterContinental at Multiplaza Mall?

Verified local travelers that have stayed at this property have given Real InterContinental at Multiplaza Mall an average rating of 9.0. You can look up on more descriptive customer ratings, and responses for this property down in the review section.

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Explore the neighborhood

Overall rating:

8.4

Excellent
343 reviews
Cleanliness
9.0
Facilities
8.0
Location
8.7
Read all reviews >
More about Real InterContinental at Multiplaza Mall

More about Real InterContinental at Multiplaza Mall

Real InterContinental at Multiplaza Mall

Real InterContinental at Multiplaza Mall is a smart choice for travelers to San Jose, offering a relaxed and hassle-free stay.
Real InterContinental at Multiplaza Mall provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in San Jose. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Real InterContinental at Multiplaza Mall include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker and mini bar in some rooms. Real InterContinental at Multiplaza Mall also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Real InterContinental at Multiplaza Mall offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the salon and solarium. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • French
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Factory
  • Cuisine: Grill/BBQ
  • Menu: Buffet
The Market
  • Cuisine: International
Pimento
  • Cuisine: Italian
  • Menu: Buffet
Nau Sushi Lounge
  • Cuisine: Asian, Japanese, Sushi
  • Menu: Buffet

Location

In Front of Multiplaza Shopping Center, San Rafael, San Jose, Costa Rica, 11856-1000
Excellent
Location

8.7

Airports
  • Tobías Bolaños International Airport (SYQ)
    2.1 km
  • Juan Santamaría International Airport (SJO)
    8.1 km
Hospital or clinic
  • Cima San Jose Hospital
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center12 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)33 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants4
  • Number of rooms 372
  • Room voltage110
  • Year property opened1994
  • Most recent renovation2020
Parking
  • Daily parking fee15 USD

Reviews of Real InterContinental at Multiplaza Mall from real guests

Provided by verified guests of Agoda
8.2
Excellent
Cleanliness9.0
Facilities8.0
Location8.7
Room comfort and quality8.5
Service7.8
Value for money8.3
High score for San Jose
Rating
9+ Exceptional (0)
8-9 Excellent (1)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (1)
Dec - Feb (3)
Showing 4 verified guest comments
8.7
Excellent
Steven from Australia
Business traveler
Stayed 1 night in October 2014

Great rooms”

Great rooms

Great rooms, a nice sojourn after th rainforests of Costa Rica

Reviewed October 28, 2014

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8.0
Excellent
BERTA from Spain
Business traveler
Stayed 2 nights in December 2013

muy buena, personal muy agradable”

habitacion amplia y muy comoda con baño tambien amplio

estancia muy buena, servicio excelente y personal muy atentos.

Reviewed December 17, 2013

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8.0
Excellent
BERTA from Spain
Business traveler
Stayed 2 nights in December 2013

muy buena, personal muy agradable”

localizacion, habitaciones amplias y muy buen servicio

una estancia muy agradable, el personal muy atentos y las habitaciones amplias

Reviewed December 09, 2013

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7.7
Very good
Pentti from Finland
Couple
Stayed 4 nights in February 2016

Tyylikäs hotelli”

Kaikki tilat, buffetit, tilausruoka vaihteleva loistava-huono

Positiivinen

Reviewed March 08, 2016

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