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Interior view, Park Avenue Rochester Hotel (SG Clean Certified) in Singapore
Swimming pool [outdoor], Park Avenue Rochester Hotel (SG Clean Certified) in Singapore
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Removed from saved list

8.3

Excellent

4,196 reviews

4,196 reviews

Housekeeping181
Shops23
View23
See map
See map

8.3

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
One Rochester

100 m

The Star Performing Arts Centre

170 m

The Star Vista

170 m

Baden

480 m

Buona Vista MRT Station

270 m

Popular landmarks
National Orchid Garden

3.0 km

Singapore Botanic Gardens

3.2 km

Orchard Road

5.5 km

Chinatown

6.8 km

Sands Skypark Observation Deck

8.4 km

Closest landmarks
one-north

650 m

Fusionopolis @ One-North

690 m

one-north MRT Station

690 m

Mph

800 m

Ah Seng Durian

850 m

Park Avenue Rochester Hotel (SG Clean Certified)

31 Rochester Drive, Queenstown, Singapore, Singapore, 138637 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Queenstown part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

250 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Room service [24-hour]

Shops

This property is in high demand!

10 travelers have booked today.

Value for money8.1
Location rating8.3
Nearest airportSeletar Airport (XSP)
Distance to airport15.3 km

Rooms available at Park Avenue Rochester Hotel (SG Clean Certified)

Excellent
Room comfort & quality

8.2

Executive Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
2 Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Street view
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Premier Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Double or Twin Two Bedroom Suite
...
  • Room size: 63 m²/678 ft²
Enter dates to see prices
One Bedroom Executive Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • Kitchenette
  • 1 king bed or 2 single beds
Enter dates to see prices
One Bedroom Executive Premier king Suite
...
  • Room size: 42 m²/452 ft²
  • 1 king bed
Enter dates to see prices
One Bedroom Executive Deluxe Twin Suite
...
  • Room size: 40 m²/431 ft²
  • 2 single beds
Enter dates to see prices
One Bedroom Executive Deluxe king Suite
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Avenue Rochester Hotel (SG Clean Certified)?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Avenue Rochester Hotel (SG Clean Certified)?

For those who wish to drive their own cars, Park Avenue Rochester Hotel (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Park Avenue Rochester Hotel (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Park Avenue Rochester Hotel (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 25 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Avenue Rochester Hotel (SG Clean Certified)?

Park Avenue Rochester Hotel (SG Clean Certified) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Park Avenue Rochester Hotel (SG Clean Certified)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Park Avenue Rochester Hotel (SG Clean Certified). Services for in-house catering, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Park Avenue Rochester Hotel (SG Clean Certified)?

On-site venues and convenient event services make Park Avenue Rochester Hotel (SG Clean Certified) an ideal choice for hosting events such as corporate events and meetings. The 4 venues can accommodate up to 90 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Park Avenue Rochester Hotel (SG Clean Certified)?

Park Avenue Rochester Hotel (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Park Avenue Rochester Hotel (SG Clean Certified)?

Buona Vista MRT Station is the closest train, metro, or bus station, about 270 m away from Park Avenue Rochester Hotel (SG Clean Certified).

What restaurants are nearby Park Avenue Rochester Hotel (SG Clean Certified)?

Park Avenue Rochester Hotel (SG Clean Certified) is located in Queenstown, famous for good restaurants such as PS Café, Original Sin and Atout.

What popular shopping places are close to Park Avenue Rochester Hotel (SG Clean Certified)?

Located in the Queenstown area, Park Avenue Rochester Hotel (SG Clean Certified) is close to great shopping choices like The Star Vista, Mph and Ah Seng Durian.

What are popular attractions near Park Avenue Rochester Hotel (SG Clean Certified)?

Guests at Park Avenue Rochester Hotel (SG Clean Certified) can easily visit Sri Muneeswaran Hindu Temple, Ketna Patel Studio Gallery and Alexandra Canal Linear Park located in the Queenstown area.

What popular natural sightseeing spots are close to Park Avenue Rochester Hotel (SG Clean Certified)?

Park Avenue Rochester Hotel (SG Clean Certified) is located in the Queenstown area, which is famous for natural sightseeing destinations such as Dempsey Hill.

See map

Explore the neighborhood

What people love about Park Avenue Rochester Hotel (SG Clean Certified)

  • 9.6

    Exceptional
    Spaciousness

    "Looks like quite a new establishment - very clean, rooms were not very spacious but large enough for a couple, bedding and linen are all very comfortable."

    Dominic

    |

    January 19, 2023

  • 8.4

    Excellent
    Cleanliness

    "The room is very clean."

    SUZI

    |

    January 17, 2023

  • 9.6

    Exceptional
    Location

    "Love the room and location is just perfect for me."

    Wai

    |

    January 26, 2023

Property ranking|Compared to 580 Singapore properties
See all rankings
Room comfort score
8.2/10
Cleanliness score
8.7/10
Service score
8.6/10
Couples review score
8.4/10
Better than
90
%
of Singapore properties
Better than
87
%
of Singapore properties
Better than
82
%
of Singapore properties
Better than
82
%
of Singapore properties
Overall rating:

8.3

Excellent
3,851 reviews
Cleanliness
8.7
Facilities
8.0
Location
8.3
Read all reviews >
What travelers say they love:
The location is good and the room is comfortable.
SZE from Hong Kong SAR, China
Business traveler
More about Park Avenue Rochester Hotel (SG Clean Certified)

More about Park Avenue Rochester Hotel (SG Clean Certified)

Park Avenue Rochester Hotel (SG Clean Certified)

Enjoy all that Singapore has to offer with a stay at Park Avenue Rochester Hotel (SG Clean Certified). With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Park Avenue Rochester Hotel (SG Clean Certified), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Singapore is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Park Avenue Rochester Hotel (SG Clean Certified). For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Park Avenue Rochester Hotel (SG Clean Certified) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Park Avenue Rochester Hotel (SG Clean Certified) are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Park Avenue Rochester Hotel (SG Clean Certified). A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Park Avenue Rochester Hotel (SG Clean Certified). Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Singapore! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 8.4 km away. Be sure to visit Sands Skypark Observation Deck located 8.3 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Compared to other accommodations in Singapore, facilities here are rated higher than 85% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 86% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 90% of other accommodations in Singapore.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

138 mentions

Breakfast

42 mentions

Swimming Pool

32 mentions

Internet

26 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Tamil
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smartphone device
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

31 Rochester Drive, Queenstown, Singapore, Singapore, 138637
Excellent
Location

8.3

Airports
  • Seletar Airport (XSP)
    15.3 km 26 min drive
  • Singapore Changi Airport (SIN)
    23.5 km 28 min drive
Public transportation
  • Buona Vista MRT Station
    270 m 7 min walk
  • one-north
    650 m
Hospital or clinic
  • National University Hospital
    1.3 km 6 min drive
Shopping
  • Orchard Road
    5.5 km 14 min drive
Convenience store
  • 7 Eleven
    270 m 2 min drive
Cash withdrawal
  • ATM
    150 m 1 min walk

What's nearby

Popular landmarks
  • National Orchid Garden
    3.0 km
  • Singapore Botanic Gardens
    3.2 km
  • Orchard Road
    5.5 km
  • Chinatown
    6.8 km
  • Sands Skypark Observation Deck
    8.4 km
  • Singapore Flyer
    8.5 km
  • Cloud Forest
    8.9 km
  • Gardens By The Bay East
    9.2 km
  • Night Safari
    11.0 km
  • Singapore Zoo
    11.0 km
Nearby landmarks
  • One Rochester
    100 m
  • The Star Performing Arts Centre
    170 m
  • The Star Vista
    170 m
  • Buona Vista MRT Station
    270 m
  • Baden
    480 m
  • one-north
    650 m
  • Fusionopolis @ One-North
    690 m
  • one-north MRT Station
    690 m
  • Mph
    800 m
  • Ah Seng Durian
    850 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 0-12 years old stay for free if using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
Getting around
  • Airport transfer fee124 SGD
Extras
  • Breakfast charge (unless included in room price)25 SGD
The property
  • Non-smoking rooms/floorsno
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 351
  • Year property opened2011
  • Most recent renovation2017

Reviews of Park Avenue Rochester Hotel (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.0
Location8.3
Room comfort and quality8.2
Service8.6
Value for money8.1
High score for Singapore
Rating
9+ Exceptional (532)
8-9 Excellent (367)
7-8 Very Good (455)
6-7 Good (164)
<6 Below Expectation (175)
Time of the year
Mar - May (436)
Jun - Aug (460)
Sep - Nov (314)
Dec - Feb (483)
All guests (3,851)
All room types
All languages

Show reviews that mention 

Showing 1,693 verified guest comments
12345
10.0
Exceptional
LaShaunda from United States
Solo traveler
Executive Premier Room
Stayed 9 nights in December 2018

Pleasant & Delightful”

During my annual trip to Singapore, my 9-day stay at the Park Avenue Rochester Hotel was delightful. My suite was spacious & at the end of the hall (just the way I like it). The added bonus was the sunlight my room received throughout the day. On the 21st floor, I truly enjoyed being awaken every morning by the rising of the sun through my bedroom. The highlight was in watching the sunset from my living room. The room was clean, the king bed was comfortable & I liked that their tv channels included korean dramas (of which I am a fan). I enjoyed relaxing around the pool & lounging in the seating area on the ground floor. The hotel is in a very good location since the MRT is about a block away, Starbucks is around the corner & the mall across the street has plenty of eateries. Each staff member was super friendly starting with bellman, Navaneethan, who welcomed me& greeted me with a heart-warming smile each time I passed him.

Reviewed January 09, 2019

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10.0
Exceptional
Zulaiha from Singapore
Family with young children
Executive Deluxe Suite
Stayed 1 night in July 2019

Great stay have returned thrice!”

My every visit to rochester has always been pleasant. The hotel receptionist comprise of experienced staffs and also those who are under training. However, all of them are pleasant and always try their very best to ensure everything is smooth from checking in to checking out. Everyone at the hotel greets us. Hotel rooms are always clean and neat and all amenities are functional. Unfortunately, pur during our recent stay, the tubs drainage was abit faulty. Nonetheless, this hotel has always been our best impromptu getaway for me and my mini fam. Especially my baby boss who always sleeps soundly uninterrupted through the night. Thank you all!

Reviewed July 18, 2019

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10.0
Exceptional
LIENA from Singapore
Group
Executive Deluxe Suite
Stayed 1 night in March 2019

Perfect! Service as good as Ritz Carlton!”

Just like my previous stay, you guys have swept me off my feet with the amazing service! Right from the moment, I stepped foot into the lobby. Its really amazing how you guys do it! Crystal attended to me and its a really nice touch when she said "I see that its not your first time here, Maam." It makes me, the guest, feels appreciated for my 'loyalty' with you guys. :) I appreciate the free upgrade and also the Birthday treats that you guys had for me. It was such a good feeling. And oh man, the concierge guys were ALL amazing. Always super bubbly and polite! You guys did a good in hiring them. Even my friends were all singing praises of them! I do frequent Ritz Carlton at least once or twice a year and I'm not exaggerating when I say that the service at your hotel is as good as RC. Please keep up the amazing job! I'll be back sooner than you guys know :)

Reviewed March 04, 2019

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10.0
Exceptional
Jamie from Singapore
Solo traveler
Superior
Stayed 1 night in August 2019

Amazing and cosy hotel”

It was an amazing stay at Park Avenue Rochester. The hotel is surprisingly cosy and clean. The atmosphere is very peaceful and the property is conveniently located, walking distance from Buona Vista MRT and nearby having many eateries. I was drawn to the idea of the hotel, being eco-friendly! Instead of providing bottled water, the drinking tap has been installed to reduce plastic waste! Thumbs up! The day of check-in, was greeted by the most helpful and pleasant staff named Iswaran who is very responsive. Thank you! Will definately be back again.

Reviewed September 14, 2019

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10.0
Exceptional
Guoxiang from Singapore
Couple
Executive Deluxe Suite
Stayed 1 night in May 2019

Great and comfortable stay”

Location is excellent. Just a 5 to 7 mins walk from Buona Vista MRT station. Star vista mall just across the road. Super convenient. The room was very quiet, spacious and well equipped with all the kitchen wares as well as a clothes washer-dryer machine. Bed is very comfortable and the air-conditioning works great. Bathroom was simple with a bathtub, and could be a bit more well decorated with more lighting as well. Overall an excellent stay!

Reviewed May 21, 2019

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10.0
Exceptional
Mohamad from Singapore
Family with young children
Stayed 1 night in April 2019

Perfect Staycation”

Booked a 2 bedroom suite. It was amazing beyond words. It was a surprise anniversary for husband & kids. Put a note before check in to not mention the room type & viola upon check in the staffs is prompt enough to play along with me & told my husband that it was a standard room. The hotel even make up the master bedroom with swan decorations it really brings up the honeymoon vibes amongst us. & the hotel even gave us free complimentary snacks & drinks along with a greeting card to welcome us & wish us joy & health. It was really unexpected. Overall my husband & kids truly enjoy this staycation. Will definitely come back here. Didn’t manage to get the name of the hotel staff that played the role well to prank my husband. A very good job to him. Thank you!!

Reviewed April 08, 2019

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10.0
Exceptional
NURIANNI from Singapore
Family with young children
Superior
Stayed 1 night in March 2022

Still the best hotel for staycay”

During check in, it took around 5-10mins for the process to check in but the receptionist was really nice to ask me to sit down for awhile as he saw me with a baby. The cleanliness was great and the location was great too as it easier for us to grab foods around that area. My baby slept all the way in the hotel. Will recommend it to my friends and family.

Reviewed March 20, 2022

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10.0
Exceptional
gerald from Philippines
Family with young children
Executive Deluxe Suite
Stayed 4 nights in May 2019

Clean, spacious, great location.”

We enjoyed our 5 days stay at Park Avenue Rochester Hotel. The Staff are friendly and helpful. Every time we go back to the room at night to rest, we go back to a clean room. Many thanks to you Alin, who cleans our mess everyday. Only 5 mins walk to Buona Vista MRT. in Front of the hotel is the Star Vista Mall with a lot of eateries and a supermarket. This will be our second home when we are in Singapore.

Reviewed May 26, 2019

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10.0
Exceptional
Felia from Singapore
Group
Stayed 1 night in April 2019

A weekend gathering with girlfriends ”

It was a last minute decision to book a room for the four of us. Instead of a dinner plan, we cancelled it and booked this 2-bedroom suite. It was worth the money. We spent quality time focusing on sharing our stories and being there for each other without the worries of parking, restaurant time limit, etc. We ordered in via deliveroo / foodpanda (hotel is aware as we checked with them). We kept different types of drinks and cakes in the fridge. Didn’t manage to use the microwave but I’m sure it would be great especially if we need to heat up the food. Overall, we had the whole place to ourselves - feeling like a sleepover at friend’s house. We walked over to Star Vista (across the building) for last minute purchase and snacks. Will definitely come back.

Reviewed April 14, 2019

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10.0
Exceptional
Krystal from Singapore
Family with young children
Executive Deluxe Suite
Stayed 1 night in September 2019

2nd time staycation@Park Avenue Rochester”

This is my 2nd time to Park Avenue Rochester and this time we have chosen executive deluxe suite and we simply love it. The price was reasonable for a big room that can accomodate my whole family with big space for my kids to roam around freely. Nice cosy kitchen area for me to prepare food. Love the service provided by the hotel, from check in to housekeeping service with fast response and great initiative from them in ensuring the bathroom is in good condition to check out. The poolside was great too, with towel provided. Overall great stay for everyone, especially my kids. Thanks to the team. We will definitely be back again.

Reviewed October 01, 2019

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10.0
Exceptional
Ma from Singapore
Group
Executive Deluxe Suite
Stayed 1 night in October 2019

Got free upgrade to premium deluxe suit & early check-in”

It was a wonderful stay at the hotel. The service was great and the room had everything. We asked for rice cooker & comforter and the hotel staff was very accommodating to our request. Thank you so much to the staff, they were all very friendly and nice. :)

Reviewed October 08, 2019

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10.0
Exceptional
Muhammad
Couple
Executive Premier Room
Stayed 1 night in March 2019

A excellent service staff”

Located a stone throw away from buona vista mrt station. We had the executive premier room that is clean and well equipped for a long stay. We love the fact that it had a special tap for drinking to encourage less use of plastics. Extending our gratitude to Astrud, Sara and Ruben for their excellent service.

Reviewed April 07, 2019

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10.0
Exceptional
from Vietnam
Couple
Deluxe
Stayed 3 nights in July 2019

Nice hotel but far from Orchard Road.”

Hotel in a quite location, with many park and tree. i really like this. Just 400m walk to MRT (Orange and Green Line). near Capital Mall with many restaurants. Nice staffs, clean, and quiet. But you will spent 40-45 mins to go to Orchard by bus or MRT. Will stay again when i come back to Singapore

Reviewed July 23, 2019

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9.6
Exceptional
Lim from Singapore
Family with young children
Superior
Stayed 1 night in August 2019

Clean, modern and walking distance to Star Vista. Room has king size bed and bathtub, and very clean”

Pros: Modern, clean, king bed, soft sheet, bathtub, walking distance to Star Vista(lots of food choices), roomview of greenery surroundings Cons: Staff can be better trained. Had a very bad experience with a lady counter staff when my room card was malfunction and could not activate the lift to go up to my room floor. When I went back to counter for the second time to ask why the card was still not working, she decided to walk me to the lift to make sure card is working. Instead the card was still not working and she had to activate the lift with her staff pass. It then worked but before I can thank her she walk away, seeming to show me her displeasure for causing inconvenience to her that she has to walk to the lift with me. This is the first time I experience such a bad service in a Singapore hotel for my staycation. I hope the hotel can consider re-training their staff to make sire this does not happen to other guests again.

Reviewed August 11, 2019

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10.0
Exceptional
NUR from Singapore
Solo traveler
Superior
Stayed 1 night in March 2018

Pretty neat room”

Room is neat and squeaky clean. There's bathtub! so that's a plus-point for people who love bubblebath :) Only thing to improve, the lights in the bathroom. Could be brighter because at the moment it's quite dim. Other than that, great location and easy access to many food places.

Reviewed January 28, 2019

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10.0
Exceptional
NURIANNI from Singapore
Family with young children
Superior
Stayed 1 night in March 2022

The best staff and staycation with my infant”

Went for staycation for 1 night with an infant to celebrate our anniversary. It was an awesome staycation ever. When we arrived at the hotel for check-in, we were so surprised and felt so grateful to the staff as they upgraded our room to 2 bedroom suite with a bathtub. Our request are all fulfilled. Great job to all the receptionist especially to Sabrina. Thank you so much for your help! (:

Reviewed March 30, 2022

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10.0
Exceptional
Nur from Singapore
Family with young children
Stayed 1 night in February 2019

Would love to be back again! ”

Great staycation in Singapore! Love the room space, clean!, lovely pool and also near to restaurants. Surrounding is peaceful and quiet. Special thanks to Raiezal for the good hospitality and smooth check in/out process. Definetely will be back again!!!

Reviewed April 04, 2019

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10.0
Exceptional
Elaine from Singapore
Couple
Superior
Stayed 1 night in February 2020

Excellent service ”

Checked in earlier than my boyfriend as I wanted to surprise my bf. Told the receptionist that it was a surprise and when he’s there to collect the key, to check him in. Once he checked in, the receptionist called in the room to inform me he’s coming up the room, which is nice of her and she didn’t forgot. Cons : only one shuttle bus timing and its only to work buildings, perhaps there could be more timings and to more common areas. Overall, stay experience was great!(:

Reviewed February 25, 2020

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10.0
Exceptional
Graham from Australia
Business traveler
Superior
Stayed 3 nights in October 2019

Exceptional”

Rooms are small, but hey this is Singapore and a large room costs megabucks. Very helpful staff, very clean rooms, very close to MRT train station so getting around is a breeze. I stayed here for a conference, and the room was fine for one person but for a couple it would be a squeeze.

Reviewed October 30, 2019

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10.0
Exceptional
Linda
Couple
Superior
Stayed 1 night in December 2019

Exceptional Service”

My favorite to go hotel in Singapore. Staff Azhar was being very helpful in assisting with our stay , we even got a free upgrade during Christmas! Hotel is clean, bed was comfy, everything was perfect. Would definitely recommend this place.

Reviewed January 02, 2020

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