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26 Mar 2023
Sunday
26 Mar 2023
Sunday
Exterior view, Palace Hotel Puncak in Puncak
Deluxe Single - Bedroom, Palace Hotel Puncak in Puncak
Lobby, Palace Hotel Puncak in Puncak
Interior view, Palace Hotel Puncak in Puncak
Swimming pool, Palace Hotel Puncak in Puncak
Fitness center, Palace Hotel Puncak in Puncak
Fitness center, Palace Hotel Puncak in Puncak

Removed from saved list

7.6

Very good

2,935 reviews

2,935 reviews

Housekeeping22
Children's activities7
View7

"Price is affordable, room size is very good, room cleanliness is sufficient."

Andrie

"Good hotel, fast service, clean, nice breakfast"

dwi

"This hotel location and services compare to price is super..."

diana

"Location, value the money and very friendly and helpful staff."

diana

"Room is very very big."

MUHAMMAD
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Istana Cipanas 300 m
Little Venice Kota Bunga 4.7 km
At-Ta'Awun Mosque 7.3 km
Warung Kaleng 11.2 km
Mount Gede Pangrango National Park 11.4 km
Curug Panjang Waterfall 14.7 km
Cilember Waterfalls 15.2 km
Taman Wisata Matahari 16.5 km
Cigentis Waterfall 18.1 km
Gunung Geulis Golf Course 23.8 km
Nearby landmarks
Istana Cipanas 300 m
Green Apple 1.2 km
Taman dan Arena Bermain 1.2 km
Pasar Tradisional 1.4 km
Rabbit Village 1.5 km
Puncak Berry Farm 1.8 km
Pasir Parmasi 1.8 km
RSUD Cimacan 2.0 km
Cibodas Botanical Garden 2.6 km
Pasir Kingkung 3.1 km
See nearby places
2021

Palace Hotel Puncak

No.KM Jl. Raya Cipanas, Cipanas, Puncak, Indonesia, 43253 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cipanas part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

300 meters to Istana Cipanas

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

BBQ facilities

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money7.7
Distance to city center4,7 km
Location rating8.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport55.1 km

Rooms available at Palace Hotel Puncak

Room photos and details
Suite
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Room photos and details
Superior Twin bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
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Room photos and details
Deluxe Twin Bed
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds
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Room photos and details
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Room photos and details
Deluxe Single
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Superior Single
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Superior Double Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Room photos and details
Room #36196860
...
    Enter dates to see prices
    Room photos and details
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Room photos and details
    Room #36196850
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Palace Hotel Puncak?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Palace Hotel Puncak?

      Palace Hotel Puncak is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Palace Hotel Puncak has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Puncak with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at Palace Hotel Puncak?

      Wake up to a great buffet breakfast at Palace Hotel Puncak. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 150000 IDR for adults and 85000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Palace Hotel Puncak?

      Palace Hotel Puncak features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

      Can special events be hosted at Palace Hotel Puncak?

      Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Palace Hotel Puncak. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

      Can business events be hosted at Palace Hotel Puncak?

      On-site venues and convenient event services make Palace Hotel Puncak an ideal choice for hosting events such as seminars, corporate events and meetings. The 3 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Palace Hotel Puncak?

      Palace Hotel Puncak does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Palace Hotel Puncak?

      Palace Hotel Puncak is located in Cipanas, famous for good restaurants such as Nicole's Kitchen and Lounge, Spatula and RM Bumi Aki.

      What are popular attractions near Palace Hotel Puncak?

      Guests at Palace Hotel Puncak can easily visit Istana Cipanas, Cipanas Presidential Palace and Taman dan Arena Bermain located in the Cipanas area.

      What popular natural sightseeing spots are close to Palace Hotel Puncak?

      Palace Hotel Puncak is located in the Cipanas area, which is famous for natural sightseeing destinations such as Puncak Berry Farm, Pasir Parmasi and Pasir Kingkung.

      See map

      Explore the neighborhood

      What people love about Palace Hotel Puncak

      • 9.2

        Exceptional
        Spaciousness

        "Price is affordable, room size is very good, room cleanliness is sufficient."

        Andrie

        |

        June 20, 2022

      • 10

        Exceptional
        Cleanliness

        "Good hotel, fast service, clean, nice breakfast"

        dwi

        |

        June 13, 2022

      • 8.8

        Excellent
        Location

        "This hotel location and services compare to price is super..."

        diana

        |

        November 12, 2022

      Property ranking|Compared to 602 Puncak properties
      See all rankings
      Room comfort score
      6.6/10
      Room size
      40 sqm.
      Cheapest price score
      Couples review score
      8/10
      Better than
      96
      %
      of Puncak properties
      Bigger than
      92
      %
      of Puncak properties
      Better than
      89
      %
      of Puncak properties
      Better than
      86
      %
      of Puncak properties
      Overall rating:

      7.6

      Very good
      2,935 reviews
      Cleanliness
      7.6
      Facilities
      7.9
      Location
      8.2
      Read all reviews >
      What travelers say they love:
      The place in comfortable, clean and staff is friendly
      Yoyoh from Indonesia
      Family with older children
      More about Palace Hotel Puncak

      More about Palace Hotel Puncak

      Palace Hotel Puncak

      Maximize your Puncak adventure with a stay at Palace Hotel Puncak. Your vacation just took an exciting turn at Palace Hotel Puncak -- only 16.4 km from the popular Taman Wisata Matahari and perfect for thrill-seekers!
      Take advantage of a wealth of unrivaled services and amenities at Palace Hotel Puncak. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Puncak can be assisted with the car hire services available here.
      Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palace Hotel Puncak.
      In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Palace Hotel Puncak offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
      You may be assured to know that a refrigerator, a coffee or tea maker and bottled water are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Palace Hotel Puncak, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palace Hotel Puncak which has a selection of halal options.
      Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
      Throughout the day, you can enjoy the activities offered at Palace Hotel Puncak. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Palace Hotel Puncak ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
      The poolside bar at Palace Hotel Puncak gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


      Around the property

      While in Puncak, take some time to venture outside of Palace Hotel Puncak. Tourists travel from around the world to see Little Venice Kota Bunga, which is an easy visit just 4.6 km away.


      Reasons to stay here

      Spend less here on rooms than you would at 86% of other accommodations in the city.
      Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
      This accommodation beats more than 95% of competition in the city on room comfort.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.9

      Most talked about facilities

      Housekeeping

      33 mentions

      Breakfast

      32 mentions

      Swimming Pool

      18 mentions

      Food & Dining

      14 mentions

      Languages spoken
      • English
      • Arabic
      • Indonesian
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Billiards
      • Fitness center
      • Garden
      • Hot tub
      • Karaoke
      • Massage
      • Outdoor recreational features
      • Sauna
      • Spa
      • Spa/sauna
      • Steamroom
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • BBQ facilities
      • Breakfast [buffet]
      • Coffee shop
      • Kitchen
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      • Shared kitchen
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Family room
      • Kids club
      • Kids safety features
      • Playground
      • Swimming pool [kids]
      Access
      • CCTV in common areas
      • CCTV outside property
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      Available in all rooms
      • Air conditioning
      • Coffee/tea maker
      • Daily housekeeping
      • Free bottled water
      • Internet access – wireless
      • Mini bar
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Soundproofing
      • Telephone
      • Toiletries
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Asian
      • Halal
      • Buffet
      Restaurants on site
      Restaurant
      • Cuisine: Asian, Indonesian
      • Menu: Buffet, A-la-carte

      Location

      No.KM Jl. Raya Cipanas, Cipanas, Puncak, Indonesia, 43253
      Excellent
      Location

      8.2

      Airports
      • Halim Perdanakusuma International Airport (HLP)
        55.1 km
      • Husein Sastranegara International Airport (BDO)
        62.3 km
      Public transportation
      • Cianjur Railway Station
        14.9 km
      • Pasir Hayam
        15.8 km
      Hospital or clinic
      • RSUD Cimacan
        2.0 km
      Shopping
      • Cipanas Factory Outlet
        3.6 km
      Convenience store
      • Indomaret
        390 m
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Istana Cipanas
        300 m
      • Little Venice Kota Bunga
        4.7 km
      • At-Ta'Awun Mosque
        7.3 km
      • Warung Kaleng
        11.2 km
      • Mount Gede Pangrango National Park
        11.4 km
      • Curug Panjang Waterfall
        14.7 km
      • Cilember Waterfalls
        15.2 km
      • Taman Wisata Matahari
        16.5 km
      • Cigentis Waterfall
        18.1 km
      • Gunung Geulis Golf Course
        23.8 km
      Nearby landmarks
      • Istana Cipanas
        300 m
      • Green Apple
        1.2 km
      • Taman dan Arena Bermain
        1.2 km
      • Pasar Tradisional
        1.4 km
      • Rabbit Village
        1.5 km
      • Puncak Berry Farm
        1.8 km
      • Pasir Parmasi
        1.8 km
      • RSUD Cimacan
        2.0 km
      • Cibodas Botanical Garden
        2.6 km
      • Pasir Kingkung
        3.1 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Children with height below 100 cm will not be charged extra for breakfast.
      • Children with a height of 100 – 120 cm are subject to an additional charge of IDR 85,000 for breakfast.
      • Children with a height above 120 cm will be charged an additional IDR 150,000 for breakfast.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from: 14:00
      • Check-out until: 12:00
      Getting around
      • Distance from city center: 4,7 km
      • Travel time to airport (minutes): 240
      Extras
      • Breakfast charge (unless included in room price): 150000 IDR
      The property
      • Number of bars/lounges: 1
      • Number of floors: 3
      • Number of restaurants: 1
      • Number of rooms : 185
      • Room voltage: 220
      • Year property opened: 2011
      • Most recent renovation: 2011

      Reviews of Palace Hotel Puncak from real guests

      Provided by verified guests of Agoda
      7.7
      /
      10
      Very good
      From 2,774 reviews
      Cleanliness7.6
      Facilities7.9
      Location8.2
      Room comfort and quality6.6
      Service7.9
      Value for money7.7
      High score for Puncak
      Rating
      9+ Exceptional (389)
      8-9 Excellent (186)
      7-8 Very Good (334)
      6-7 Good (195)
      <6 Below Expectation (419)
      Time of the year
      Mar - May (319)
      Jun - Aug (470)
      Sep - Nov (327)
      Dec - Feb (407)

      Show reviews that mention 

      Showing 1,524 verified guest comments
      12345
      10.0
      Exceptional
      Liyya
      Family with young children
      Deluxe Single
      Stayed 1 night in October 2019

      Good Services”

      Room is standard but clean. Staff are nice. Buffet is nice. Room service dining menu is very nice and recommended. There is swimming pool for kids and playground that is quite good but need more toys. I accidentally left my jackets in the wardrobe and they provide lost and find service that is awesome, i just need to pay the delivery fee. Overall the service is good, I can recommend it for family vacation.

      Reviewed October 29, 2019

      See room deals

      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Dewangga from Indonesia
      Couple
      Deluxe Double Room
      Stayed 2 nights in February 2020

      Clean,great, and comfortable hotel !!!!”

      Very good hotel with very nice staffs!!! Me and my wife got cute swans towel craft on our bed from their HK staffs lol..simple but so romantic...thank you !!! Keep up the good work...

      Reviewed March 11, 2020

      See room deals

      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Pieter from Indonesia
      Business traveler
      Superior Twin bed
      Stayed 1 night in January 2019

      Staff super nice. Facilities are great.”

      I spent a night in this hotel and the first impression are the staff here were super nice. They were really helpful . The facilities are clean, and nice. The price are good. Looking forward to stay here again.

      Reviewed March 14, 2019

      See room deals

      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      LENY from Indonesia
      Family with teens
      Deluxe Single
      Stayed 2 nights in October 2020

      Recommended place for holiday n take a rest”

      Very recommended place if you want to looking for the hotel around Cipanas Puncak.. This hotel have a good facilities, good food, very clean, and friendly employees..

      Reviewed November 04, 2020

      See room deals

      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Piter from Indonesia
      Solo traveler
      Superior Twin bed
      Stayed 1 night in April 2022

      Exceptional”

      Nice hotel near Cipanas Palace and also near town center. I love the room is quite big and also the bathroom also big. You have to see the size of the room and bathroom. And the room also clean.

      Reviewed April 16, 2022

      See room deals

      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Irene from Indonesia
      Family with young children
      Superior Twin bed
      Stayed 1 night in June 2022

      Exceptional”

      Good hotel with friendly staff.. Good choice for family travel.. Byk fasilitas utk anak² bermain, kolam renangnya jg besar.. Kamarnya jg luas.. Lokasi di tengah kota, gampang klo mau cari makan yg dekat dr hotel..

      Reviewed July 02, 2022

      See room deals

      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Kristiane from Indonesia
      Family with young children
      Superior Single
      Stayed 1 night in February 2020

      Good place with friendly staff”

      The food very good taste with many combination choice at breakfast menu. But still have to notice about the towel in the room have to be more concern. Overall is good

      Reviewed February 14, 2020

      See room deals

      Dear Mrs Kristiane On behalf of the Discovery Hotel & Resort management, we thank you for the positive reviews about our breakfast menu,and we do apologize about towel,your critics is motivation to make us more better. We always to provide the best service for you. We hope that you can visit our Hotel in the future. Best Regards, Management

      Responded February 25, 2020
      Palace Hotel Puncak
      10.0
      Exceptional
      Emmanuel from Indonesia
      Couple
      Superior Twin bed
      Stayed 1 night in January 2022

      The finest hotel @Cipanas.. next to palace of Cipanas”

      Komplit fasilitas, ramah pelayanan, fast respon , mungkin krn pandemi dan week day jd agak sepi.dr awal dtg, security sgt ramah, informatif, pelayanan d resepsionis, lounge.. dst.. smp check out, kami puas... 👍😘🍒

      Reviewed January 19, 2022

      See room deals

      Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Kent from Indonesia
      Family with teens
      Superior Twin bed
      Stayed 1 night in December 2021

      Very good”

      already visited it when i was still a child, the staff was very polite and friendly but the lighting was not too pleasant for my liking, bur overall it was a nice stay for a night

      Reviewed December 25, 2021

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      Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Sania from Indonesia
      Group
      Superior Twin bed
      Stayed 1 night in February 2022

      Good hotel nd fasilitas”

      Hotel bagus dilengkapi alat beribadah , bersih nyaman ada kolam renang dapat breakfast akses keluar mudah parkiran dekat. Good staff.

      Reviewed February 28, 2022

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      Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Stevie from Indonesia
      Couple
      Superior Double Room
      Stayed 2 nights in September 2018

      Great hotel in puncaj area”

      The hotel is nice and located near the 'city' of puncak. A lot of great culinary around the area. Recommended!

      Reviewed January 02, 2019

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      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      dwi from Indonesia
      Family with young children
      Superior Single
      Stayed 1 night in June 2022

      Good hotel”

      Good hotel, fast service, clean, nice breakfast

      Reviewed June 13, 2022

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Rizki from Indonesia
      Family with young children
      Deluxe Single
      Stayed 2 nights in November 2019

      2malem di palace”

      Bersih nyaman dan anak juga suka ,oh iyaa sarapan nya juga banyakk pilihann jadi ngga pusing buat yg ada anaak kecil yaa

      Reviewed December 02, 2019

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      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Kezia from Indonesia
      Couple
      Superior Single
      Stayed 3 nights in August 2021

      Exceptional”

      The room, the staff, the food, everything was sooo good!! Definitely will be back as soon as possible!

      Reviewed August 24, 2021

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Yoyoh from Indonesia
      Family with teens
      Suite
      Stayed 1 night in October 2021

      Exceptional”

      the place in comfortable, clean and staff is friendly

      Reviewed October 04, 2021

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      9.6
      Exceptional
      Mohammad from Saudi Arabia
      Couple
      Deluxe Double Room
      Stayed 5 nights in July 2022

      Excellent Relaxing Facility& Staff”

      I had an excellent welcoming as usual, special facilitating by reception header Mr. Yauda who arranged for upgrading due to upset in booking. I am frequent guest and strongly recommend Palace for its very reasonable price and excellent services

      Reviewed July 18, 2022

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      Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      9.2
      Exceptional
      MUHAMMAD from Malaysia
      Family with young children
      Superior Twin bed
      Stayed 1 night in May 2022

      Amazing Hotel”

      Cipanas is the most cold part of puncak at all times. standing right next to Presidential Palace is something to consider when choosing a good hotel. Big swimming pools for kids and adults. playing area for kids. big lobby on first floor. Breakfast view is very nice and great selection from fried rice, porridge, bread, cereal and the best part is freshly brewed coffee from the coffee machine. near to local market and eateries. room is very very big. hopefully hotel will upgrade security in balcony area and apply a permanent locked windows for safety reasons. Perfect hotel for family with small children.

      Reviewed June 08, 2022

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Dede from Indonesia
      Family with young children
      Superior Twin bed
      Stayed 2 nights in July 2022

      The Palace Hotel”

      Tempat nya sejuk, dingin banget, kolam renangnya jg dingin, cuacanya jg dingin bgt

      Reviewed July 12, 2022

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
      9.2
      Exceptional
      Subiyanto from Indonesia
      Family with young children
      Suite
      Stayed 2 nights in July 2020

      Good Enough.”

      I checked in at 30 July till August 1st in the middle of covid-19 pandemic and stay at suite rooms. The services is kinda slow because most of the employee still not allowed to start the job yet. (Understandable because of covid-19 pandemic). Breakfast variant wasn't to many and you can count it with your fingers. The suite room is ok for me and my family. Since i'm not allowing my son to swim in the pool because of Corona Viruses. So he used the bathtub to play. Overall, i'm quite satisfied with my stay ;)

      Reviewed August 03, 2020

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      Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Management Palace Hotel

      Responded February 20, 2023
      Palace Hotel Puncak
      10.0
      Exceptional
      Janty from Indonesia
      Family with young children
      Superior Twin bed
      Stayed 2 nights in June 2022

      Exceptional”

      Tempatnya strategis, kamar ok, staff ramah. Terima kasih palace hotel.

      Reviewed July 03, 2022

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      Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

      Responded February 18, 2023
      Palace Hotel Puncak
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