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OYO 581 Serdika Pavilion

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi Town, Berastagi, Indonesia, 22156

Highlights

730 meters to public transportation

730 meters to public transportation - Stasiun Sinabung Station is within 730 meters

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Balcony/terrace

Tours

Laundry

Non-smoking rooms

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Berastagi Town part of Berastagi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hillpark Sibolangit. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Your dates are popular among travelersUsers are booking a place in Berastagi every 15 minutes on Agoda.com
Location 6.7
Service 6.0
Value for money 5.6
Cleanliness 5.5

Based on 218 verified reviews

Location

6.7

Service

6.0

Value for money

5.6

Cleanliness

5.5

Facilities

5.1

Room comfort and qua...

4.8

  • "Hot shower, comfy bed."
  • "Nice place near town center"
See map

6.7Good

Location rating score

Location
Parking
FREE
Popular landmarks
Hillpark Sibolangit
11.1 km
Closest landmarks
Berastagi Fruit Market
350 m
Gundaling Hill
510 m
Apotek Brastagi
620 m
Local Market place
670 m
Stasiun Sinabung Station
730 m

Good to know

Value for money5.6
Location rating6.7

Select your room

1/18

Standard Double Room

12 m²/129 ft²
Max 2 adults
1 double bed
Preferred by Couples
1/17

Standard Twin Room

12 m²/129 ft²
Max 2 adults
2 single beds
1/5

Deluxe

Max 2 adults
1 king bed
1/3

Standard Double Room

30 m²/323 ft²
Max 3 adults
1/2

Standard Twin Room

30 m²/323 ft²
Max 3 adults
1/1

Standard Double Room

30 m²/323 ft²
Max 3 adults
1/1

RedDoorz Room

14 m²/151 ft²
Max 3 adults
1/1

Standard Twin Room

Max 3 adults
2 single beds
1/1

Standard Twin Room

30 m²/323 ft²
Max 3 adults
1/1

Standard Double Room

Max 3 adults
1 double bed

Frequently asked questions

The average travel time to get from OYO 581 Serdika Pavilion to the airport is 120 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

While remaining at OYO 581 Serdika Pavilion, kick start your holiday by checking out the nearest destinations that are within walking distance to the property which include Berastagi Fruit Market and Gundaling Hill.

While remaining at OYO 581 Serdika Pavilion, enjoy your early morning or evening stroll at nearby park which include Pemandian Alam Sibolangit Indah and Funland.

Verified past guests that have stayed at OYO 581 Serdika Pavilion had an average nightly stay of 1 night at this property.

OYO 581 Serdika Pavilion's most popular month where verified guests travelers have stayed the most is in January.

OYO 581 Serdika Pavilion can speak up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Verified solo travelers that have stayed at this property have given OYO 581 Serdika Pavilion an average rating of 6.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given OYO 581 Serdika Pavilion an average rating of 6.3. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

The nearest airport to OYO 581 Serdika Pavilion is Kualanamu International Airport, 64.0 km away.

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More about OYO 581 Serdika Pavilion

More about OYO 581 Serdika Pavilion

Experience Tranquility at OYO 581 Serdika Pavilion in Berastagi

Nestled in the breathtaking highlands of Berastagi, Indonesia, OYO 581 Serdika Pavilion offers a serene and tranquil retreat for travelers seeking a peaceful getaway. With its convenient location and comfortable accommodations, this 2-star hotel is the perfect choice for both leisure and business travelers. Upon arrival, guests are greeted by the warm and friendly staff, ensuring a seamless check-in process. Check-in starts from 2:00 PM, allowing guests to settle in and unwind after a long journey. The hotel's check-out time is at 12:00 PM, giving guests ample time to relax and prepare for their departure. Built in 2012, OYO 581 Serdika Pavilion showcases a modern and contemporary design, providing guests with a comfortable and stylish atmosphere. The hotel was last renovated in 2012, ensuring that all facilities and amenities are up to date and well-maintained. With a total of 7 well-appointed rooms, guests can enjoy a cozy and intimate stay, away from the hustle and bustle of the city. Families traveling with children will find OYO 581 Serdika Pavilion to be a welcoming and family-friendly hotel. The child policy allows children between the ages of 0 to 0 to stay free of charge, making it a convenient choice for families on a budget. The hotel's peaceful surroundings and attentive staff create a safe and comfortable environment for children to enjoy their stay. For those looking to explore the surrounding area, OYO 581 Serdika Pavilion is conveniently located near the airport, with a travel time of approximately 120 minutes. Whether you're seeking adventure or relaxation, this hotel serves as a perfect base for exploring the natural beauty and cultural attractions of Berastagi. Experience tranquility and comfort at OYO 581 Serdika Pavilion, where every guest is treated to a memorable and enjoyable stay.

Convenient Amenities at OYO 581 Serdika Pavilion

Experience a comfortable and hassle-free stay at OYO 581 Serdika Pavilion, where convenience is a top priority. This hotel offers a range of amenities designed to make your stay as convenient as possible. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily browse the internet, check emails, or stay connected with loved ones. With daily housekeeping services, you can relax and enjoy a clean and tidy room every day, ensuring a comfortable and refreshing stay. Whether you're traveling for business or leisure, OYO 581 Serdika Pavilion has everything you need for a convenient and enjoyable stay.

Convenient Transport Facilities at OYO 581 Serdika Pavilion

At OYO 581 Serdika Pavilion in Berastagi, Indonesia, guests can enjoy a hassle-free stay with its excellent transport facilities. The hotel offers a car park onsite, allowing guests to conveniently park their vehicles without any worries. Whether you are traveling by car or renting one during your stay, the self-parking option at the hotel ensures that you have a safe and secure place to park your vehicle. What's even better is that the car park is free of charge, providing an added convenience for guests who are looking to explore the beautiful surroundings of Berastagi. With these transport facilities, OYO 581 Serdika Pavilion makes it easy for guests to discover all that this charming destination has to offer.

Relax and Unwind on Your Private Balcony at OYO 581 Serdika Pavilion

At OYO 581 Serdika Pavilion, we understand the importance of relaxation and tranquility during your stay. That's why each of our rooms is equipped with a private balcony or terrace, allowing you to soak in the breathtaking views of Berastagi's lush greenery and majestic mountains. Step onto your balcony and feel the cool breeze as you sip your morning coffee or unwind with a glass of wine in the evening. Our balconies provide the perfect space to enjoy some alone time or bond with your loved ones, creating memories that will last a lifetime. Whether you choose a standard room or a suite, you can expect a spacious and well-appointed balcony or terrace that offers a seamless blend of comfort and nature. Immerse yourself in the beauty of Berastagi from the privacy of your own room at OYO 581 Serdika Pavilion.

Indulge in Exquisite Dining at OYO 581 Serdika Pavilion

At OYO 581 Serdika Pavilion, we understand the importance of a delightful dining experience. Our hotel boasts a charming restaurant that offers a wide range of culinary delights to satisfy every palate. Whether you're craving traditional Indonesian dishes or international favorites, our skilled chefs are dedicated to creating mouthwatering meals that will leave you wanting more. With daily housekeeping, you can rest assured that our restaurant is always clean and well-maintained, providing a comfortable and inviting atmosphere for you to enjoy your meals. Immerse yourself in the cozy ambiance as you savor each bite, surrounded by warm lighting and tasteful decor. Whether you're starting your day with a hearty breakfast, enjoying a leisurely lunch, or indulging in a romantic dinner, our restaurant is the perfect place to satisfy your cravings. Join us at OYO 581 Serdika Pavilion and experience the culinary delights our restaurant has to offer. From the moment you step in, you'll be greeted with exceptional service and a menu that caters to all tastes. Indulge in a memorable dining experience at our hotel and create lasting memories.

Comfortable and Convenient Room Options at OYO 581 Serdika Pavilion

OYO 581 Serdika Pavilion offers a variety of cozy and well-appointed room options to suit your travel needs. Guests can choose from the Standard Twin Room, featuring two single beds perfect for friends or colleagues, or opt for the Standard Double Room, equipped with a comfortable double bed ideal for couples or solo travelers. For those seeking a touch of luxury, the Deluxe room provides an upgraded experience with added comfort and space. Booking your stay through Agoda ensures you receive the best prices available, making your trip more affordable. The platform also offers a seamless and hassle-free booking process, allowing you to secure your preferred room quickly and easily, so you can focus on enjoying your time in Berastagi.

Discover the Vibrant Charm of Berastagi, Indonesia

Nestled in the heart of the Karo Highlands, Berastagi is a picturesque town that offers a unique blend of natural beauty and cultural heritage. Located in North Sumatra, Indonesia, this charming destination is known for its stunning landscapes, vibrant markets, and fascinating traditions. One of the highlights of Berastagi is its breathtaking views of two active volcanoes, Mount Sinabung and Mount Sibayak. These majestic peaks provide a stunning backdrop to the town, creating a postcard-worthy setting for visitors to enjoy. Adventurous travelers can embark on a trek to the summit of Mount Sibayak, where they can witness the awe-inspiring sight of steaming vents and bubbling hot springs. Aside from its natural wonders, Berastagi is also famous for its bustling markets. The town's central market, Pasar Buah, is a vibrant hub where locals gather to sell an array of fresh produce, including exotic fruits like passionfruit and durian. Visitors can immerse themselves in the lively atmosphere, taste local delicacies, and even purchase souvenirs to take home. Berastagi is also a gateway to the Karo Highlands, where visitors can explore traditional Karo Batak villages and learn about the unique customs and traditions of the local people. The traditional Karo houses, known as Rumah Adat, showcase intricate wood carvings and distinctive architectural styles that reflect the rich cultural heritage of the region. Whether you are seeking adventure, cultural experiences, or simply a serene escape surrounded by stunning natural beauty, Berastagi has something to offer every traveler. From hiking to volcano spotting, exploring traditional markets, or immersing yourself in the local culture, this charming town is sure to leave a lasting impression on your heart.

Convenient Transportation from the Airport to OYO 581 Serdika Pavilion

Located in the charming town of Berastagi, Indonesia, OYO 581 Serdika Pavilion offers a comfortable and convenient stay for travelers. When it comes to reaching this delightful hotel from the nearest airports, there are a few transportation options to consider. If you are arriving at Kualanamu International Airport in Medan, the most convenient way to reach OYO 581 Serdika Pavilion is by booking a private taxi or a car rental. The journey from the airport to Berastagi takes approximately two hours, offering stunning views of the countryside along the way. Alternatively, you can also opt for a shared minivan or a public bus, which are more budget-friendly options. These transportation modes can be found just outside the airport, and they will take you directly to Berastagi. Another nearby airport is Silangit International Airport, located in Siborong-borong, which is approximately a two-hour drive from OYO 581 Serdika Pavilion. From Silangit Airport, you can easily find taxis or car rentals to take you to Berastagi. The scenic drive will take you through picturesque landscapes, allowing you to soak in the beauty of the region. No matter which airport you arrive at, the journey to OYO 581 Serdika Pavilion in Berastagi promises to be an enjoyable one, offering glimpses of Indonesia's natural beauty. Once you arrive at the hotel, you will be greeted with warm hospitality and comfortable accommodations, making your stay a memorable one.

Explore the Natural Beauty and Local Flavors near OYO 581 Serdika Pavilion

Nestled amidst the stunning landscapes of Berastagi, OYO 581 Serdika Pavilion offers a convenient base to explore the natural wonders and local flavors of the region. Just a short distance away, you'll find the majestic Mount Sibayak, a dormant volcano that offers breathtaking hiking trails and panoramic views of the surrounding countryside. Embark on an adventurous trek to the summit and be rewarded with a mesmerizing sunrise or sunset experience. For a taste of local culture, head to the bustling Local Market place and immerse yourself in the vibrant atmosphere. Indulge in a variety of fresh produce, spices, and traditional snacks, as you interact with friendly locals and learn about their daily lives. Don't miss the opportunity to try Uruk Ganyang, a popular local dish that will tantalize your taste buds with its unique blend of flavors. If you're seeking a peaceful retreat, make your way to Gundaling Hill, where you can enjoy a serene ambiance and stunning views of the surrounding valleys and mountains. The cool breeze and lush greenery make it an ideal spot for a leisurely stroll or a picnic with loved ones. Additionally, the nearby Berastagi Fruit Market offers a colorful array of tropical fruits, providing a delightful sensory experience. To witness the beauty of nature up close, visit Gundaling Farm Berastagi, where you can explore vast flower gardens and enjoy horseback riding amidst picturesque landscapes. Finally, make sure to visit Deleng Singkui and Brastagi Highland, where you can marvel at the giant cabbages that have become a symbol of the region's agricultural prowess.

A Culinary Adventure Awaits

At OYO 581 Serdika Pavilion, you'll find yourself spoiled for choice when it comes to dining options. Just steps away from the hotel, you can indulge in a culinary adventure at the nearby restaurants. Start your day with a delightful breakfast at Ruma Makan Eropah Restaurant, where you can savor a variety of European dishes prepared with the freshest ingredients. For lunch or dinner, head over to Restoran Asia, a local favorite known for its mouthwatering Asian cuisine. From fragrant curries to delectable stir-fries, you'll be treated to a delightful array of flavors. Craving a cup of coffee or a sweet treat? Look no further than Cafe Raymond, a charming cafe that offers a cozy ambiance and a tempting selection of beverages and desserts. With these fantastic dining options just a stone's throw away, you're in for a truly unforgettable gastronomic experience during your stay at OYO 581 Serdika Pavilion.

Affordable Luxury at OYO 581 Serdika Pavilion

Discover the best value for your money at OYO 581 Serdika Pavilion in Berastagi, Indonesia. With an average price of just $11 per room, this hotel offers affordable luxury that is hard to beat. Compared to the average price of a hotel room in Berastagi, which is $39, OYO 581 Serdika Pavilion provides exceptional value without compromising on quality or comfort. At OYO 581 Serdika Pavilion, you can enjoy all the amenities and services you would expect from a higher-priced hotel, including comfortable and well-appointed rooms, friendly and attentive staff, and convenient on-site facilities. Whether you are traveling for business or leisure, this hotel offers the perfect blend of affordability and luxury, making it an ideal choice for budget-conscious travelers who still want to experience the best that Berastagi has to offer. Don't miss out on the opportunity to stay at OYO 581 Serdika Pavilion and enjoy a memorable and affordable stay in Berastagi. Book your room now and experience the perfect balance of quality, comfort, and value.

Wonderful People and a Great Location

OYO 581 Serdika Pavilion in Berastagi, Indonesia has received rave reviews from its guests. One recurring theme in these reviews is the warmth and friendliness of the owner and her staff. Guests have described the owner as nice, friendly, and truly wonderful. They have also praised the staff for being helpful and accommodating. The owner's hospitality goes above and beyond, as one guest mentioned being invited to go to the hot springs, taken out for lunch, and given insights into the local environment and culture. Another guest even had the privilege of staying with the owner's family. These personal touches create a welcoming and memorable experience for visitors. Aside from the exceptional service, the hotel's location is another highlight. Situated just a 10-minute walk from the center of Berastagi, guests find it convenient to explore the town and its attractions. It is also a short 5-minute walk to Jabu, making it easy to access this popular destination. Additionally, the hotel is ideally located near the night market and Gundaling Hill, allowing guests to immerse themselves in the local culture and enjoy the beautiful surroundings. With its prime location and exceptional service, OYO 581 Serdika Pavilion is the perfect choice for a memorable stay in Berastagi.

A Tranquil Retreat in Berastagi: OYO 581 Serdika Pavilion's Positive Customer Reviews

Nestled in the picturesque town of Berastagi, OYO 581 Serdika Pavilion is a charming hotel that has received glowing customer reviews. With a location score of 6.3, this hotel offers a tranquil retreat away from the bustling city, allowing guests to immerse themselves in the natural beauty of the surrounding area. Guests have praised the hotel's serene atmosphere, which provides a sense of peace and relaxation. The lush gardens and breathtaking views create a perfect backdrop for a memorable stay. Whether you're enjoying a cup of coffee on the balcony or taking a leisurely stroll through the hotel's well-maintained grounds, you'll find yourself captivated by the beauty of the surroundings. The hotel's location also offers easy access to popular attractions in Berastagi, such as the iconic Gundaling Hill and the colorful fruit market. Guests appreciate the convenience of being able to explore these attractions without having to travel long distances. After a day of sightseeing, guests can return to the hotel and unwind in the comfortable and spacious rooms, which have been praised for their cleanliness and cozy ambiance. Overall, OYO 581 Serdika Pavilion has left a lasting impression on its guests, garnering positive reviews for its tranquil setting and convenient location.

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Amenities and facilities

Review score5.1

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Location

Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi Town, Berastagi, Indonesia, 22156

Good6.7

Location

What's nearby

Popular landmarks
  • Hillpark Sibolangit
    11.1 km
Nearby landmarks
  • Berastagi Fruit Market
    350 m
  • Gundaling Hill
    510 m
  • Apotek Brastagi
    620 m
  • Local Market place
    670 m
  • Stasiun Sinabung Station
    730 m
  • Giant Cabbage
    800 m
  • Brastagi Highland
    1.0 km
  • Gundaling Farm Berastagi
    1.8 km
  • Pemandian Alam Sibolangit Indah
    2.2 km
  • Funland
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until23:00
Getting around
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)30000 IDR
The property
  • Year property opened2012
  • Room voltage220
  • Number of rooms 7
  • Most recent renovation2012

Reviews of OYO 581 Serdika Pavilion from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
5.8

Review score

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.4
  • 8.0
  • 5.6
  • 9.2
  • 4.8
  • 9.6
  • 7.2
  • 6.0
  • 10
  • 4.0

Most recent

From 218 reviews

  • Location score 6.7 out of 10 and is a high score in Berastagi
    Location6.7
  • Service score 6 out of 10 and is a high score in Berastagi
    Service6.0
  • Value for money score 5.6 out of 10 and is a high score in Berastagi
    Value for money5.6
  • Cleanliness score 5.5 out of 10 and is a high score in Berastagi
    Cleanliness5.5
  • Facilities score 5.1 out of 10 and is a high score in Berastagi
    Facilities5.1
  • Room comfort and quality score 4.8 out of 10 and is a high score in Berastagi
    Room comfort and quality4.8
High score for Berastagi

Rating

9+ Exceptional (9)
8-9 Excellent (9)
7-8 Very Good (14)
6-7 Good (8)
<6 Below Expectation (61)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 4 reviews
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50% Positive
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50% Unfavourable

Room size

Mentioned in 2 reviews
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100% Unfavourable

Room comfort

Mentioned in 2 reviews
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100% Unfavourable

Hot water

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Wi-Fi

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Cleanliness

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Bedding

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable
Showing 101 verified guest comments
Changed to review page 1
  1. 7.2
    Very good
    Adri from Indonesia
    Couple
    Standard Double Room
    Stayed 1 night in March 2025

    “Enter”

    Staff and customer communication is good, but it would be helpful if they are accompanied when being taken to the room for checking room facilities and additional information such as the wifi password, schedule for hot water availability, etc., so that customers understand the facilities and information provided. The price is highly recommended and should be maintained.

    Reviewed March 16, 2025
    Auto-translated through generative A.I.

    Terima kasih banyak atas penilaian positifnya, Adri! Terima kasih telah berbagi ini dengan kami, kami telah mencatat masukan Anda dan kami akan berusaha untuk memberikan pengalaman yang lebih baik di masa mendatang. Salam, Joey

    Responded March 20, 2025
    OYO 581 Serdika Pavilion
  2. 8.4
    Excellent
    Mawar from Indonesia
    Couple
    Standard Double Room
    Stayed 2 nights in August 2024

    “quite good but recommended”

    for a price that is quite cheap from Agoda, the staff is friendly. When I went there, there was renovation, but it didn't bother me.. in the future, I might stay here again..

    Reviewed August 17, 2024
    Auto-translated through generative A.I.

    Hai, Mawar! Terima kasih banyak atas penilaian Anda yang luar biasa. Melihat pengunjung menikmati layanan kami, kami merasa sangat puas. Tetaplah percayakan layanan kami kepada Anda dan kami akan berusaha semaksimal mungkin untuk menjaga senyum ini selamanya. Salam, Dewi

    Responded August 24, 2024
    OYO 581 Serdika Pavilion
  3. 4.4
    Cheronika from Indonesia
    Family with young children
    Standard Double Room
    Stayed 1 night in June 2025

    “Bad facilities”

    We only stay 1 hour and decide to leave. I know it’s cheap but facilities it’s not for human, not healthy to stay even only 1 night. Bed condition very bad for extra bed not for human to sleep I attach the picture and for double bed too fragile have sound weird when moving, very scare it will be broken soon.

    Reviewed June 28, 2025

    Dear Putra, Thank you for your 8 rating and kind review! We're glad to hear you enjoyed the comfort of our room, complete facilities, and peaceful location at Super OYO Collection O 92277 Setra Priangan Guest House. Your recommendation means a lot to us, and we look forward to welcoming you back on your next solo or couple trip! Warm regards, Rosy Super OYO Collection O 92277 Setra Priangan Guest House

    Responded July 11, 2025
    OYO 581 Serdika Pavilion
  4. 7.6
    Very good
    Yanti from Indonesia
    Family with teens
    Standard Double Room
    Stayed 1 night in April 2024

    “Very good”

    Just a regular room, but it’s okay.. But if there are more than 2 people, there will be an extra charge for the additional bed.. Indeed, everything in Berastagi is about money... Sometimes I feel lazy to stay at this hotel in Berastagi...

    Reviewed May 21, 2024
    Auto-translated through generative A.I.

    Terima kasih telah berbagi pandangan Anda dengan kami, Yanti! Berdasarkan masukan tersebut, kami memahami bahwa Anda tidak sepenuhnya puas dengan layanan kami. Yakinlah, kami akan berusaha membuat kunjungan Anda berikutnya menyenangkan. Semoga harimu menyenangkan! Salam, Joey

    Responded May 30, 2024
    OYO 581 Serdika Pavilion
  5. 4.0
    Jur from Indonesia
    Couple
    Deluxe
    Stayed 2 nights in June 2025

    “Not as ordered.”

    I booked through the app for 2 nights in a deluxe double room, but I was given a twin bed room near the kitchen where we could hear people outside. When I complained about getting a twin bed room, there was no response from the receptionist. The next morning, when my husband went out to get some things, suddenly the staff opened the room door without knocking. We immediately packed our clothes and looked for another place to stay. I intended to have a vacation with my husband, but instead, I encountered an unpleasant experience.

    Reviewed April 24, 2026
    Auto-translated through generative A.I.

    Dear Jur, Terima kasih telah membagikan ulasan dan masukan Anda kepada kami. Kami dengan tulus memohon maaf atas pengalaman tidak menyenangkan yang Anda alami selama menginap, terutama terkait ketidaksesuaian tipe kamar, kurangnya respons dari resepsionis, kebisingan di sekitar kamar, serta insiden staf yang membuka pintu kamar tanpa izin terlebih dahulu. Kami memahami betapa mengecewakannya situasi ini, terutama saat Anda berniat menikmati waktu liburan bersama pasangan. Hal ini tentu tidak mencerminkan standar pelayanan dan privasi yang ingin kami berikan kepada setiap tamu. Masukan Anda telah kami teruskan kepada tim terkait untuk segera dilakukan evaluasi dan perbaikan agar kejadian serupa tidak terulang kembali. Kami menghargai feedback Anda dan berharap dapat memberikan pengalaman menginap yang jauh lebih baik di masa mendatang. Warm regards, Nadia OYO 581 Serdika Pavilion

    Responded May 09, 2026
    OYO 581 Serdika Pavilion
Changed to review page 1

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