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Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore

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8

Excellent

12,963 reviews

12,963 reviews

Housekeeping282
Breakfast144
Shops57
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Muddy Murphy’s

60 m

Wisma Atria Shopping Mall

60 m

3-Monkeys

70 m

Gold Dust

80 m

Delfi Orchard

80 m

Popular landmarks
Orchard Road

1.2 km

Singapore Botanic Gardens

1.6 km

National Orchid Garden

1.6 km

Chinatown

3.4 km

Singapore Flyer

4.3 km

Closest landmarks
Downunder Bar

90 m

Ipanema World Music Bar

90 m

Pop And Contemporary Fine Art

160 m

Intelligence Insight LLP

160 m

Sara Taseer Fine Jewellery

180 m

Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore, Singapore, 238879 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

490 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Bar

This property is in high demand!

98 travelers have booked today.

Value for money7.8
Location rating8.6
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at Orchard Hotel Singapore

Very good
Room comfort & quality

7.8

Signature Suite Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Club King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Premier Signature 1 King Bed City View
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Club Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Signature Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Family Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Grand Deluxe Queen
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Orchard Hotel Singapore?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Orchard Hotel Singapore?

A stay at Orchard Hotel Singapore also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Orchard Hotel Singapore has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Orchard Hotel Singapore?

Start your mornings right, with the continental and buffet breakfast options offered at Orchard Hotel Singapore. There's an additional charge of 45 SGD for adults and 20 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Orchard Hotel Singapore?

Orchard Hotel Singapore features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Orchard Hotel Singapore?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Orchard Hotel Singapore. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at Orchard Hotel Singapore?

On-site venues and convenient event services make Orchard Hotel Singapore an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Orchard Hotel Singapore?

Orchard Hotel Singapore does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Orchard Hotel Singapore?

The closest train, metro, or bus station to Orchard Hotel Singapore is Orchard MRT Station, 510 m away.

What restaurants are nearby Orchard Hotel Singapore?

Restaurants including Hard Rock Café, Fat Cow and The Line are popular in Orchard Hotel Singapore’s neighborhood which is known as Orchard.

What popular shopping places are close to Orchard Hotel Singapore?

Shopping options in Orchard Hotel Singapore’s Orchard neighborhood include Orchard Road, Wisma Atria Shopping Mall and Delfi Orchard.

What are popular attractions near Orchard Hotel Singapore?

Orchard Hotel Singapore’s location in the Orchard neighborhood makes it close to famous attractions including Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

What popular natural sightseeing spots are close to Orchard Hotel Singapore?

Orchard Hotel Singapore’s nearby natural sights include Emerald Hill, Rain Forest and Raint Tree Samanea saman located in the same Orchard area.

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Explore the neighborhood

What people love about Orchard Hotel Singapore

  • 10

    Exceptional

    "This is a good place for orchard road"

    Manit

    |

    October 18, 2022

  • 9.2

    Exceptional
    Staff 

    "problem, the room was super cozy and clean, the staffs were super friendly."

    Ariseno

    |

    October 17, 2022

  • 10

    Exceptional
    Staff 

    "Prime location, great staff and ambience."

    Lim

    |

    October 14, 2022

Property ranking|Compared to 561 Singapore properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Couples review score
8.1/10
Cleanliness score
8.2/10
Better than
83
%
of Singapore properties
Better than
81
%
of Singapore properties
Better than
75
%
of Singapore properties
Better than
74
%
of Singapore properties
Overall rating:

8

Excellent
12,963 reviews
Cleanliness
8.2
Facilities
7.9
Location
8.6
Read all reviews >
What travelers say they love:
Recommend for any type of travellers.
Khamvikeo from Laos
Family with young children
More about Orchard Hotel Singapore

More about Orchard Hotel Singapore

Orchard Hotel Singapore

For travelers who want to take in the sights and sounds of Singapore, Orchard Hotel Singapore is the perfect choice. Its convenient location right in the city center allows you more time to see all that Singapore has to offer.
All offerings provided by Orchard Hotel Singapore help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire and shuttle services provided by the hotel make exploring Singapore even more convenient. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Orchard Hotel Singapore.
For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Orchard Hotel Singapore. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Orchard Hotel Singapore. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at Orchard Hotel Singapore. Don't forget to make a visit or two to the hotel's pool. At Orchard Hotel Singapore, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Singapore! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 4.3 km away. Be sure to visit Sands Skypark Observation Deck located 4.3 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Find rooms here that are cheaper than 92% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 83% of other accommodations in Singapore.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

448 mentions

Housekeeping

370 mentions

Internet

130 mentions

Food & Dining

124 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • On-site entertainment
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smartphone device
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

Hua Ting Restaurant

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Hua Ting Steamboat

  • Menu: A-la-carte

Orchard Cafe

  • Menu: A-la-carte

Mon Bijou

  • Menu: Buffet
Location
442 Orchard Road , Orchard, Singapore, Singapore, 238879
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP)
    12.9 km 21 min drive
  • Singapore Changi Airport (SIN)
    19.2 km 26 min drive

Public transportation

  • Orchard MRT Station
    510 m 8 min walk
  • Newton MRT Station
    1.3 km 19 min walk

Hospital or clinic

  • Cutis Medical Laser Clinics
    390 m 6 min walk

Shopping

  • Orchard Road
    1.2 km 18 min walk

Convenience store

  • 7 Eleven
    90 m 1 min drive

Cash withdrawal

  • ATM
    60 m 1 min walk
What's nearby

Popular landmarks

  • Orchard Road
    1.2 km
  • Singapore Botanic Gardens
    1.6 km
  • National Orchid Garden
    1.6 km
  • Chinatown
    3.4 km
  • Singapore Flyer
    4.3 km
  • Sands Skypark Observation Deck
    4.4 km
  • Cloud Forest
    4.9 km
  • Gardens By The Bay East
    5.1 km
  • Night Safari
    11.4 km
  • Singapore Zoo
    11.5 km

Nearby landmarks

  • Muddy Murphy’s
    60 m
  • Wisma Atria Shopping Mall
    60 m
  • 3-Monkeys
    70 m
  • Gold Dust
    80 m
  • Delfi Orchard
    80 m
  • Downunder Bar
    90 m
  • Ipanema World Music Bar
    90 m
  • Orchard Towers
    120 m
  • Toys 'R' Us
    130 m
  • Mouawad
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum children allowed per room is 1.
  • The minimum age required to check in is 18 years
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee83 SGD
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)45 SGD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants3
  • Number of rooms 656
  • Room voltage220
  • Most recent renovation2019
Property announcements

The Club Lounge will be temporarily closed until further notice.

Reviews of Orchard Hotel Singapore from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.9
Location8.6
Room comfort and quality7.8
Service8.1
Value for money7.8
High score for Singapore
Rating
9+ Exceptional (1,504)
8-9 Excellent (1,237)
7-8 Very Good (1,763)
6-7 Good (737)
<6 Below Expectation (846)
Time of the year
Mar - May (1,236)
Jun - Aug (1,542)
Sep - Nov (1,429)
Dec - Feb (1,880)
All guests (9,749)
All room types
All languages

Show reviews that mention 

Showing 6,086 verified guest comments
12345
10.0
Exceptional
Umairah from Singapore
Couple
Premier
Stayed 2 nights in October 2020

BEST SERVICES EVERRR!!!”

Me and my husband stayed at Orchard Hotel Singapore because it was near our wedding venue. From the moment we arrived they were very welcoming. They helped us with our luggages and garment bags containing our wedding outfits. The front desk guy was also very helpful and friendly. Parking was easy they even let us parked at the VIP spot so it was easier for us to get off the car for outfit changing during our wedding day. They gave us a complimentary cake congratulating us for our wedding, it was very thoughtful and nice of them! I couldn’t thank them enough for the amazing services provided. Sadly, I didn’t get the names of the people involved in making our stay very pleasant. As for the room, it was much spacious than i thought it would be. The bed was a king size bed too. The bathroom lighting was amazing!! Great lighting, huge mirror and really clean. I would definitely come again and would recommend everyone to come and stay here ☺️

Reviewed October 27, 2020

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Dear Umairah, Thank you for choosing to stay with us at the Orchard Hotel on your wedding day. We are extremely pleased to hear that you have a wonderful and memorable stay. Our team members are here to make your stay more special and I am glad they did it. Meanwhile, we certainly look forward to welcoming you back for future anniversaries and staycations. Warmest regards, Quam Kponton, Front Office manager

Responded October 27, 2020
Orchard Hotel Singapore
10.0
Exceptional
Poonam from India
Business traveler
Grand Deluxe Twin
Stayed 3 nights in October 2019

Excellent location and service. Am delighted with all their staff and an excellent breakfast.”

My 3 criteria while selecting a hotel are Location, service and room size. All the three was truly superb. From the checkin staff to their concierge as well as their charming door man who always helped me for the taxis. The breakfast staff is so efficient and friendly lady who was making our eggs. She was so fun. Location is great as you have restaurants and convenient store less then 2 minutes away on foot and are just 5 minutes away from IOn Orchard mall and wheel lock place malls. Room size is just right for 2 people. I stayed at 1304 and it is so close to the elevator yet so private and quiet. All in All just a great hotel.

Reviewed October 20, 2019

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Dear Poonam, Thank you very much for your fantastic review rating. We are incredibly pleased that we have met your expectations in relation to your three criteria. It is indeed our pleasure that you had liked our location and facilities and services. It will be our pleasure to look forward to welcome you again, when your travels bring yo to Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive

Responded October 23, 2019
Orchard Hotel Singapore
10.0
Exceptional
Jonalyn
Couple
Premier Signature 1 King Bed City View
Stayed 1 night in October 2019

MUST TRY!!!”

My husband and I decided to just celebrate my birthday to this hotel. Im so happy that i choose the correct one😊 We had a wonderful time and great experience. From the time we reached the hotel the staffs are helpful to carry our things, receptionist was friendly and even greeted me a happy birthday. Fast and easy check-in. Were so amazed with our room. Huge, clean and very comfy bed. The designed of the room is also excellent. The bathtub is so huge. I like the toilet and they also send me a one whole cake with greetings card (so sweet)😊. Buffet got variety of choices and tasty! I definitely come back to this hotel and recommend it to my friends!👍🏻👍🏻👍🏻 LoveBirds❤️ Singapore

Reviewed October 07, 2019

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Dear Ms Jonalyn, Thank you very much for awesome review rating for the Orchard Hotel Singapore. It was our privilege that you had chosen to spend your birthday with us. We strive to offer our guests the utmost in genuine care and comfort. It was certainly our pleasure that we were able to ensure you had a memorable stay experience. Your kind recommendation is much appreciated. And, we look forward to more opportunities to welcome you again to celebrate many more birthdays. Warm Regards Delilah Hamid Senior Guest Services Executive

Responded October 09, 2019
Orchard Hotel Singapore
10.0
Exceptional
Muhamad from Singapore
Family with young children
Premier
Stayed 1 night in October 2020

Affordable and clean hotel”

The manager Chooi Yen was very friendly upon check out. The bellman was very friendly too. All the staff there was friendly and helpful. Overall we had a great fun there. The pool was nice too. And the service there was super good. It was my husband birthday and i requested for a surprise for him, the management smsend a piece of cake with a card wishing happy birthday and signature from all the staff there. The cake was delicious and thank u for the service .

Reviewed October 17, 2020

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Dear Muhamad, Thank you for taking the time to share with us your wonderful stay at Orchard Hotel Singapore. We are extremely pleased to hear that you had enjoyed your stay with us. Your feedback for Ms Chooi Yen's excellent services will be shared with her and it will definitely motivate her further during this pandemic. Meanwhile, we certainly look forward to welcoming you back for future anniversaries and staycations. Warm Regards, Quam Kponton, Front Office Manager

Responded November 04, 2020
Orchard Hotel Singapore
10.0
Exceptional
Junaidi from Singapore
Couple
Premium Club King
Stayed 1 night in November 2020

Exceptional”

Nice and clean. Chrck-in staff, Amanda, was very helpful and informative. Call centre, Nora (can't accually remember), was very fast in informing Engineering staff to attend to bathroom issue. Engineering staff whom attended to us was efficient and issue was rectified immediately. As we required halal food, breakfast was amazing. The gentleman whom attended to us at breakfast was attentive on his surroundings and always making himself available to his guests. Overall, a hotel that a MUST to stay in. 5 star to all the staffs, remarkable and positive attitude.

Reviewed November 03, 2020

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Dear Junaidi, Thank you for your excellent review following your recent stay at the Orchard Hotel Singapore! We are incredibly pleased to hear that you had a wonderful stay with us. We are elated to hear that our staffs had made your stay enjoyable, providing the warm service we are known for. Your compliments for our staff from the different departments especially the mentioned, Amanda& Shahidah from call centre, are much appreciated. They will be thrilled when your compliments are shared with them. We look forward to more opportunities to have you as our guest again in the near future. Warmest Regards, Quam Kponton, Front Office Manager

Responded November 04, 2020
Orchard Hotel Singapore
10.0
Exceptional
Janet from United Kingdom
Couple
Premier Signature 1 King Bed City View
Stayed 4 nights in December 2018

Best Hotel ”

This is the best hotel we have stayed in. A bit more expensive than we would normally pay for but well worth it. Room was fantastic and bed comfy. Breakfast was amazing so much to choose from and all fresh and stocked up. There was a massive queue to get into the dining area on our first morning but it quickly went down and we were seated. Freshly cooked omelettes, machine to cook your eggs how you liked them, freshly made pancakes, curries, noodles, bacon, hash browns, scrambled and fried eggs, cheese, cold meat, fruit, cereal, juice coffee, tea and more. The pool is lovely too managed to have a swim and a relax around it on our last day. Hotel is on Orchard Road which is the main road in Singapore to shopping malls and restaurants. Taxi was very reasonable to airport and places to visit. Plus the MTR trains were not far to also travel on. Would definitely recommend this hotel

Reviewed January 11, 2019

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10.0
Exceptional
Mei from Singapore
Family with teens
Grand Deluxe Queen
Stayed 1 night in March 2021

My new favourite ”

I made a last minute booking as I had a bad experience with the other hotel in the Marina Bay Area. For the price that I was paying, I wasn’t expecting much at first but Orchard Hotel surprised me in many ways. The staff service, cleanliness were excellent. It was close enough to the shopping but still offered a quiet respite which was what I was looking for. The toilet and bath were new and modern, the beds and pillows were very comfortable. Even my son who was a fussy sleeper had zero complaints! Thanks again for saving my stay cay!

Reviewed March 23, 2021

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Dear Mei, Thank you for your excellent rating of The Orchard Hotel Singapore. We are delighted that you had an overall pleasant and comfortable stay. Your compliment for the staff is indeed rewarding and motivating. We definitely look forward to welcoming you again, in the near future. Warm regards, Quam Kponton Front Office Manager

Responded May 11, 2021
Orchard Hotel Singapore
10.0
Exceptional
Becky from Vietnam
Group
Premier Twin
Stayed 3 nights in April 2022

Awesome”

The staff are very welcoming and supportive. Located in the Orchard road but at the same time in a very quiet area. I could easily walk straight to the busy mall then enjoy a quiet evening time staying at the hotel after that. The facility is very modern. Everything is just technology even just a call for cleaning. And finally, they are SG Clean so I had no need to tell the immigration as this hotel already appeared in their green list :). P/S: Nice buffet and lovely discount from the manager, thank you!!

Reviewed April 25, 2022

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Dear Becky, Thank you for your fantastic review of the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and the buffet breakfast selection. It will be our pleasure to serve you again, when your travels bring you to Singapore. Best Regards, Director of Rooms Quam Kponton

Responded April 27, 2022
Orchard Hotel Singapore
10.0
Exceptional
Keith from Singapore
Solo traveler
Premier
Stayed 1 night in July 2021

Claymore Wing is Great”

I had a refurbished room in the Claymore Wing and it was clean, modern and of a reasonable size. The bathroom came with a long bath and a separate shower, which is rare nowadays. The bed was really comfortable and I the best sleep in months, sleeping for almost 15 (!) hours straight after check in. My keycard was deactivated and I got locked out after I returned from getting breakfast and I don't appreciate this. Other than this glitch, my stay was great.

Reviewed July 23, 2021

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Dear Keith, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed staying with us. We look forward to more opportunities to welcome and serve you again. Warm regards, Quam Kponton Front Office Manager

Responded July 24, 2021
Orchard Hotel Singapore
10.0
Exceptional
Sheila from Philippines
Family with young children
Premier
Stayed 3 nights in May 2022

Great people with great service”

Kudos to the staff for always assisting us in our requests and also to the cleaning staff..i was surprised when i got back that they didn’t just cleaned the room but also cleaned my kid’s milk bottles.. 🙂 this is one of the best hotels i’ve been in and it sure helped a lot that it’s right in Orchard street..will most likely book with them again..

Reviewed May 30, 2022

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Dear Sheila, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are happy to hear that from your comment and we will be sharing this positive comment to our relevant department. We definitely look forward to welcoming you again, in the near future. Best Regards, Director of Rooms Quam Kponton

Responded June 02, 2022
Orchard Hotel Singapore
10.0
Exceptional
Weiyu from Singapore
Group
Premier
Stayed 1 night in November 2021

Lovely breakfast buffet and clean room”

We like staying here! The room is always clean (both times we stayed) and the breakfast buffet is always a big draw. Can’t emphasise how yummy their hash browns are! The room is also very spacious and comfortable. Only comment is that we wish a comb was available amongst the toiletries provided, but luckily we had one of our own on hand. Thanks for the great stay!

Reviewed November 26, 2021

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Dear Weiyu, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay with us again . It is indeed our pleasure that you have liked our room, breakfast and services. We would like to assure you that we are making the best arrangements to ensure the your stay will be smooth and combs are available as well. We look forward to more opportunities to welcome you again in the near future. Warm Regards, Quam Kponton Rooms Division Manager

Responded December 07, 2021
Orchard Hotel Singapore
10.0
Exceptional
Nor from Singapore
Family with young children
Grand Deluxe Queen
Stayed 2 nights in December 2020

Good location and friendly staff”

I was there on the Christmas week.. As soon as I stepped into the hotel, it was a breeze to enter with temperature checking in at the entrance and the check in counter staff was friendly and helpful. The whole check in process was a breeze. Since it is Christmas period, the hotel was decorated beautifully and it is just a walk down to main Orchard Road to see all the Christmas Lightings and Decor of every shopping centres. The staffs at the cafe and restaurants were helpful by assisgning us to the seats for our hi-tea and breakfast. The staff attending to the swimming pool is also friendly and will walk to us informing its nearing to the 1h usage of the pool. Overall splendid.

Reviewed December 31, 2020

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Dear Nor, Thank you for your excellent review following your recent stay at the Orchard Hotel Singapore. We are delighted that you had liked our location, facilities and services. We thank you for your recommendation and we certainly look forward to the pleasure of welcoming you again, in the near future. Kind Regards, Quam Kponton Front Office Manager

Responded January 03, 2021
Orchard Hotel Singapore
10.0
Exceptional
Reginald from United States
Family with teens
Stayed 3 nights in May 2019

Great option for Singapore”

We really enjoyed our stay. Highlights included: 1. Omelette making robot at breakfast - and a great buffet 2. Easy access / good location overall 3. Good rooms, comfortable beds Downsides: 1. No view from the rooms - but to be fair we weren't there for the view 2. Breakfast was expensive if you didn't get it as part of the room deal 3. Rooms a little small - but this is Singapore.

Reviewed June 06, 2019

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10.0
Exceptional
Siti from Singapore
Solo traveler
Premier
Stayed 1 night in September 2021

Definitely a yes!”

Had solo staycation on 9th Sept fr a night, the check in was v long, legit 1hr of waiting, the queue was long, but overall was good. I didn’t really go fr their facilities, I just stayed in my room basically, cleanliness fr both the room and toilet are great. Staffs were pretty friendly too, a girl staff whom I forgot her name kept apologising fr the long wait during check in. Worth the money. Definitely coming back again fr my future solo staycations!

Reviewed September 10, 2021

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Dear Siti, Thank you very much for the excellent rating for Orchard Hotel Singapore. We sincerely apologies for the long waiting time during your check-in. We are indeed very concern with the points that you have highlighted to us. Please be assured that your valuable comments have been shared with our Department concern. We are delighted that you had liked our facilities. Your compliment for the girl staff is indeed rewarding and motivating. We look forward to more opportunities to welcome you again soon. Warm regards, Quam Kponton Front Office Manager

Responded September 14, 2021
Orchard Hotel Singapore
10.0
Exceptional
Angeline from Singapore
Group
Premier Signature 1 King Bed City View
Stayed 1 night in December 2020

49th Staycation @Orchard Hotel”

The Signature Room is spacious, comfortable, clean and unique. The washroom is beautiful and the big bathtub is great for relaxing! I love dipping in the jacuzzi and the big pool! The food at the cafe is delicious. Many thanks to the friendly, warm and helpful staff of Orchard Hotel who made my stay there a comfortable and memorable one!

Reviewed December 21, 2020

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Dear Angeline, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you had liked our facilities and services. Your compliment for the staff is indeed rewarding and motivating. We look forward to more opportunities to welcome you back. Warm Regards Quam Kponton, Front Office Manager

Responded December 22, 2020
Orchard Hotel Singapore
10.0
Exceptional
Ronnie from Singapore
Couple
Stayed 1 night in April 2021

Totally valued to enjoy a 6 stars hotel”

The moment, i step into lobby, the 6 stars experiences began. The staffs were professional, the check was fast. the hotel room, totally awesome!!!! you have long sofa, a huge bed with many pillows . The shower room is a luxury, you have hand shower, rain shower , selection mode for hand shower to tune the water and the mini bath tub. I have zero complaints! I have 100% approved rating for this hotel. Room was well taste designed and look new! Unfortunately I didnt get to enjoy the breakfast package and meals in the hotel. thats is my only regret. but then I hope to be back again. I will highly recommend ORCHARD HOTEL. I will treat my parents a day or 2 .

Reviewed April 27, 2021

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Dear Ronnie, Your fabulous review of the Orchard Hotel Singapore is very much appreciated. We are very glad to hear that the stay exceeded your expectations. We thank you for your strong recommendation and we look forward to your continuous patronage. Kind Regards, Quam Kponton Front Office Manager

Responded April 30, 2021
Orchard Hotel Singapore
10.0
Exceptional
靖雯 from Singapore
Couple
Premier
Stayed 1 night in March 2022

Best staycation ”

I booked a premium room for my friend and i to celebrate our 3000 days of friendship, and the hotel staff notice our purpose of stay and send in a cake with a signed card from them! Very touched by that. Also we upgraded to premium club room with $80 because we dun want to wait till 3pm, and it was included with a afternoon tea, the afternoon tea is fine, but did not amaze me. However the breakfast in the morning is really amazing! I will literally go again just because of the breakfast! Good job !

Reviewed March 24, 2022

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Dear 靖雯, We thank you for choosing to hold your special occasion at the Orchard Hotel Singapore. We are delighted that you had enjoyed our location and the buffet breakfast selection. Your rating and compliments for the buffet at the Cafe is much appreciated. We thank you for your strong recommendation and we hope to see you again for your future special occasion and staycations. Best Regards, Director of Rooms Quam Kponton

Responded April 20, 2022
Orchard Hotel Singapore
10.0
Exceptional
OON from Singapore
Couple
Premier
Stayed 2 nights in March 2022

impressive customer service ”

didn’t inform any of the staff or either in booking that staycation was a birthday celebration but the staff was detailed enough when we check in and noticed it was my boyfriend birthday and delivered a cake to our room it’s really a surprise as we didn’t expect that… impressive customer services as not much hotel staff are so detailed or either with the initiative to offer a extra mile service to their customers… overall all staff are very friendly and helpful to the extent of even cleaner are also very polite, friendly and helpful… this the first hotel that seriously impressed me with their customer service. 👍

Reviewed March 07, 2022

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Dear Oon, Thank you for your fantastic review for the Orchard Hotel Singapore. We are privileged to have you stay with us for your little boyfriend's birthday staycation. We are delighted that you had a pleasant and comfortable stay. Your compliment for the staff is indeed rewarding and motivating. Thank you again for taking the time to share your experience and we look forward to more opportunities to welcome you again in the near future. Warm regards, Quam Kponton Room Division Manager

Responded March 20, 2022
Orchard Hotel Singapore
10.0
Exceptional
Kalavathy from Singapore
Couple
Premier
Stayed 2 nights in September 2021

Amazing Service”

I have been patronising the Hotel so often. Two particular staff from the Banquet, breakfast buffet counter i would like to comment on. One is the Chinese Lady and another one is a philipines guy who used to work in True Yoga fitness. Both of them are fantastic with customer service. I had a little trouble with the smoke smell in the room which was not settled for 2 hours by the front desk but eventually the Manager helped us with it as the staff told us to pack our stuffs, come down queue at the reception and go through it again. Thank god for the Tall male manager who helped us. We took down the names for complimenting the staff however I have misplaced the paper. thank you so much for the service.

Reviewed May 13, 2022

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Dear Kalavathy, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had enjoyed your stay. We definitely look forward to welcoming you again, in the near future. Best Regards, Director of Rooms Quam Kponton

Responded June 02, 2022
Orchard Hotel Singapore
10.0
Exceptional
Carolyn from Singapore
Solo traveler
Premier Twin
Stayed 5 nights in February 2022

Great stay along world famous orchard rd”

I had a great stay at Or hard Hotel- they did a recent refurbishment and the hotel rooms are clean and comfortably sized above 350sq ft. The swimming pool is a decent size pool for leisure and the gym is good too. Around the hotel there are many dining establishments and there are many free delivery for free too.

Reviewed February 17, 2022

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Dear Carolyn, Thank you very much for your excellent review of The Orchard Hotel Singapore. We are delighted that you had enjoyed your stay. It will be our pleasure to look forward to welcoming you again, in the near future. Warm regards, Quam Kponton Room Division Manager

Responded February 20, 2022
Orchard Hotel Singapore
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