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Novotel Zurich City-West Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Schiffbaustrasse 13 Am Turbinenplatz, Escher Wyss - Gewerbeschule, Zürich, Switzerland, 8005

Highlights

Great breakfast

- Breakfast receives consistent praise for variety—continental European...

Breakfast was fantastic
Top rated room amenities

- In-room amenities noted as useful include EU power outlets, a kettle a...

Great nearby transport

- Tram and train access is very convenient—tram #4 stops by the hotel, T...

Close to airport and also main bus station.
Top value

- Many guests find the hotel good value for money compared with other Zu...

The value for money was great.
Highly rated by business travelers

Good hotel for official trip.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Airport transfer

About us

Nestled in the vibrant Escher Wyss district, Novotel Zurich City-West Hotel is the perfect retreat for two travelers seeking comfort and convenience. Start your day with in-room breakfast or takeaway service. Unwind at the bar or in the indoor pool. Each spacious room features air conditioning, complimentary Wi-Fi, and select rooms offer private balconies with stunning city views. Explore nearby attractions like the Prime Tower, Museum für Gestaltung Zürich, and Stadion Letzigrund, all within walking distance. With easy access to public transport, the Old Town, and Lake Zurich, this hotel is an ideal base to discover Zurich. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Cleanliness 8.5
Service 8.5
Facilities 8.2
Value for money 8.0

Based on 2,429 verified reviews

Cleanliness

8.5

Service

8.5

Facilities

8.2

Value for money

8.0

Location

7.9

Room comfort and qua...

7.9

  • "The breakfast was good selections with hot and cool dishes."
  • "I got the exact room as shown in the picture of the listing."
  • "The room is big and the beds are really comfy."
  • "The hotel is cozy and the staffs are friendly."
  • "The staff are friendly n even tell us how to get to places."
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Nearest transportation options

Zurich Hardbrucke Railway Station is within 0.46 km

Zürich Wipkingen is within 1.05 km

See map

7.9Very good

Location rating score

Very good location - 1.74 kilometers from city center
Exceptional for walking
More details on walking
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There are 54 places in walking distance!

Parking
Available
Walkable places
Puls 5
130 m
Schiffbau
130 m
Moods
160 m
Nietturm
200 m
Puls 5 Conference Centre
200 m
Popular landmarks
Landesmuseum
2.1 km
Hauptbahnhof
2.2 km
Lindenhofplatz
2.5 km
Bahnhofstrasse
2.6 km
Fraumunster Church
2.8 km
Closest landmarks
Labor Bar
10 m
Technopark
40 m
west-park
170 m
Parkhaus Pfingstweid
240 m
Bungee Fit
240 m

Good to know

Value for money8.0
Distance to city center3 km
Location rating7.9
Nearest airportZurich Airport (ZRH) - Switzerland
Distance to airport8.2 km

Select your room

1/17

Suite with double bed and sofa, two separate ro oms

30 m²/323 ft²
1 sofa bed and 1 double bed
City view

9.4

Exceptional

Room comfort and quality
1/13

Superior Room with double bed and sofa

24 m²/258 ft²
1 sofa bed and 1 queen bed
City view

8.3

Excellent

Room comfort and quality
1/11

Executive Room with 1 queen-size bed and sofa

24 m²/258 ft²
1 sofa bed and 1 queen bed
City view

8.6

Excellent

Room comfort and quality
1/9

Superior room with two separate beds and sofa

22 m²/237 ft²
2 single beds
City view
Preferred by Couples

8.3

Excellent

Room comfort and quality
1/9

Superior room double bed and armchair

25 m²/269 ft²
1 double bed
City view
1/1

Suite

34 m²/366 ft²
1 double bed
1/1

Executive Room

22 m²/237 ft²
1 double bed
1/1

Superior Room

22 m²/237 ft²
1 king bed
1/1

Suite,1 Double Bed

50 m²/538 ft²
1 king bed
1/1

Superior Double Room Non smoking

22 m²/237 ft²
1 queen bed

Frequently asked questions

While relaxing at Novotel Zurich City-West Hotel, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Novotel Zurich City-West Hotel features games room while you stay at this property, supplying visitors with entertainment value throughout your holiday here.

At Novotel Zurich City-West Hotel, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

Novotel Zurich City-West Hotel's policy concerning children's bedding considers guests age 16 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Novotel Zurich City-West Hotel has a total of 144 rooms.

Novotel Zurich City-West Hotel's most popular month where verified tourists have stayed the most is in July.

Novotel Zurich City-West Hotel can communicate in 10 languages and supports popular languages such as English and Spanish for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified business travelers that have stayed at this property have given Novotel Zurich City-West Hotel an average rating of 7.5. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Novotel Zurich City-West Hotel an average rating of 8.0. You can look up more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Zurich Hardbrucke Railway Station, 459.02 m away from Novotel Zurich City-West Hotel.

Novotel Zurich City-West Hotel is located within Escher Wyss - Gewerbeschule, which makes it effortlessly close to natural points of interest including Uetliberg Mountain.

The closest airport to Novotel Zurich City-West Hotel is Zurich Airport, 8.0 km away.

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More about Novotel Zurich City-West Hotel

More about Novotel Zurich City-West Hotel

Experience Modern Comfort at Novotel Zurich City-West Hotel

Welcome to Novotel Zurich City-West Hotel, a modern 4-star hotel located in the vibrant city of Zürich, Switzerland. With its convenient location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. Built in 2001 and last renovated in 2019, Novotel Zurich City-West Hotel offers a contemporary and stylish atmosphere. The hotel features 144 well-appointed rooms, ensuring a comfortable stay for all guests. Each room is thoughtfully designed with modern furnishings and amenities, providing a relaxing retreat after a long day of exploring the city. Check-in at Novotel Zurich City-West Hotel begins at 03:00 PM, allowing guests to start their stay at their convenience. The friendly and professional staff are always ready to assist you with any inquiries or requests you may have. Check-out is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast or pack up before heading out. Families traveling with children will find Novotel Zurich City-West Hotel to be a great choice. The hotel offers a child policy that allows children between the ages of 6 to 15 to stay free of charge, making it an affordable option for families. The hotel also provides various amenities and services to ensure a comfortable and enjoyable stay for families, including spacious family rooms and a range of kid-friendly activities. Whether you are visiting Zürich for business or pleasure, Novotel Zurich City-West Hotel offers a convenient location and modern comforts to enhance your stay. Book your stay today and experience the warm hospitality and exceptional service that this hotel has to offer.

Unwind and Enjoy at Novotel Zurich City-West Hotel's Entertainment Facilities

At Novotel Zurich City-West Hotel, guests can indulge in a range of entertainment facilities that are designed to provide a memorable and enjoyable stay. The hotel features a stylish bar where guests can unwind with a refreshing drink after a long day of exploring the vibrant city of Zürich. The bar offers a cozy ambiance and a wide selection of beverages, making it the perfect spot to relax and socialize with fellow travelers. For those who prefer to enjoy the outdoors, Novotel Zurich City-West Hotel boasts a charming garden area. This tranquil oasis is an ideal place to soak up the sunshine, read a book, or simply enjoy a peaceful moment amidst nature. The garden provides a serene escape from the bustling city, allowing guests to recharge and rejuvenate. Additionally, the hotel offers a games room that is sure to keep guests entertained. Whether you're traveling with family or friends, this dedicated space is equipped with various games and activities to cater to all age groups. From board games to billiards, there is something for everyone to enjoy. Moreover, Novotel Zurich City-West Hotel features a shared lounge/TV area where guests can gather and relax. This communal space provides a comfortable setting to unwind, catch up on the latest news, or simply enjoy a movie night with loved ones. Lastly, the hotel also houses a gift/souvenir shop, allowing guests to bring back a piece of Zürich as a memento. Whether you're looking for Swiss chocolates, traditional crafts, or unique souvenirs, this shop offers a diverse range of options to suit every taste. With its array of entertainment facilities, Novotel Zurich City-West Hotel ensures that guests have a delightful and memorable stay, filled with relaxation, fun, and the opportunity to create lasting memories.

Stay Active at Novotel Zurich City-West Hotel

At Novotel Zurich City-West Hotel, staying active is made easy with a range of top-notch sports facilities. Dive into the refreshing indoor pool and enjoy a leisurely swim or invigorating laps. For those looking to break a sweat, the hotel offers a fully equipped fitness center that is free for all guests. Open 24 hours a day, you can work out at your convenience and maintain your fitness routine even while traveling. Whether you prefer cardio exercises or weight training, the fitness center has everything you need to stay in shape. With state-of-the-art equipment and a spacious layout, you'll have no trouble achieving your fitness goals during your stay at this hotel.

Convenience at Your Fingertips: Novotel Zurich City-West Hotel's Exceptional Facilities

Novotel Zurich City-West Hotel is dedicated to providing a seamless and convenient experience for its guests. With a wide range of facilities designed to cater to every need, this hotel ensures that you have everything you require right at your fingertips. For those who crave a midnight snack or a delicious meal in the comfort of their room, the 24-hour room service at Novotel Zurich City-West Hotel is just a phone call away. Additionally, the hotel offers laundry service, ensuring that your clothes are always fresh and clean, no matter the duration of your stay. The safety deposit boxes provide peace of mind, allowing you to securely store your valuables. The concierge services at Novotel Zurich City-West Hotel are second to none, providing personalized assistance and recommendations to enhance your stay in Zürich. Stay connected with the complimentary Wi-Fi available in public areas as well as in all rooms, allowing you to easily browse the web or catch up on work. The hotel also offers dry cleaning services, express check-in/check-out for a hassle-free experience, and luggage storage for your convenience. Additionally, a vending machine and a convenience store are available on-site, ensuring that you have access to snacks and essentials whenever you need them. With daily housekeeping, you can always return to a clean and tidy room after a day of exploring the city. Novotel Zurich City-West Hotel's exceptional convenience facilities truly elevate your stay to new heights.

Convenient Transport Facilities at Novotel Zurich City-West Hotel

At Novotel Zurich City-West Hotel, guests can enjoy a range of convenient transport facilities to enhance their stay in Zürich, Switzerland. The hotel offers an airport transfer service, ensuring a hassle-free journey to and from Zürich Airport. Whether you are arriving or departing, the hotel's dedicated team will ensure a smooth and comfortable transfer experience. For those looking to explore the city and its surroundings, Novotel Zurich City-West Hotel provides a car hire service. This allows guests to easily navigate through Zürich and discover the beauty of Switzerland at their own pace. Additionally, the hotel offers a taxi service, making it effortless to reach your desired destinations in and around the city. If you prefer to leave the driving to someone else, the hotel's ticket service is available to assist you in planning your excursions and tours. Whether you want to visit the iconic sights of Zürich or venture further afield to the picturesque Swiss countryside, the knowledgeable staff will help you arrange the perfect itinerary. For guests with their own vehicles, Novotel Zurich City-West Hotel offers a convenient onsite car park. Self-parking is available, and car park charges may apply. This provides peace of mind for those traveling by car, ensuring a secure and easily accessible parking option during their stay. With these excellent transport facilities, Novotel Zurich City-West Hotel is the ideal choice for both business and leisure travelers seeking convenience and comfort in Zürich.

Delightful Dining Experiences at Novotel Zurich City-West Hotel

Indulge in a culinary journey at Novotel Zurich City-West Hotel, where a range of dining facilities await to tantalize your taste buds. Start your day with a sumptuous breakfast buffet, offering a variety of hot and cold dishes, freshly baked pastries, and a selection of healthy options. Savor a steaming cup of coffee or enjoy a light snack at the cozy coffee shop, perfect for a quick pick-me-up or a casual meeting with friends. For a memorable dining experience, head to the hotel's restaurant, where skilled chefs prepare a delectable array of international and Swiss dishes. From mouthwatering steaks to traditional Swiss fondue, there is something to please every palate. Whether you're in the mood for a leisurely dinner or a quick bite, the restaurant offers a warm and inviting ambiance. At Novotel Zurich City-West Hotel, convenience is key. With 24-hour room service and daily housekeeping, you can enjoy delicious meals in the comfort of your room at any time of the day. If you prefer to cook your own meals, take advantage of the grocery delivery service, which ensures that your kitchenette is stocked with all the essentials. With a range of dining options to choose from, Novotel Zurich City-West Hotel ensures that your culinary desires are met throughout your stay.

Comfort and Variety at Novotel Zurich City-West Hotel

Novotel Zurich City-West Hotel offers a range of comfortable and spacious rooms to suit every traveler's needs. Whether you prefer a cozy room with a queen bed or a suite with extra space, this hotel has it all. The 1 Queen Sofa Executive room is perfect for those who value flexibility, with the option of a queen bed or a sofa bed. With 24 square meters of space, you'll have plenty of room to relax and unwind. For a touch of elegance, the 1 Queen Sofa Superior room is a great choice. With the same 24 square meters of space, you can enjoy the comfort of a queen bed or a sofa bed while admiring the stylish decor. If you're looking for a little more space, the Suite - Double offers 30 square meters of luxury. With a double bed or a sofa bed, you can stretch out and make yourself at home. The Superior room with double bed and armchair provides a cozy retreat with 25 square meters of space. You can sink into the comfortable double bed or relax in the armchair after a long day of exploring. For those traveling with a companion, the Superior room with two separate beds and a sofa offers 22 square meters of comfort. You and your travel partner can enjoy a good night's sleep in your own separate beds. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's extensive network of hotel partners and easy-to-use platform, you can find the perfect room at Novotel Zurich City-West Hotel with just a few clicks. So why wait? Book your stay now and experience the comfort and convenience of Novotel Zurich City-West Hotel.

Discover the Vibrant Neighborhood of Escher Wyss - Gewerbeschule in Zürich

Located in the heart of Zürich, Switzerland, the neighborhood of Escher Wyss - Gewerbeschule offers a vibrant and dynamic atmosphere for visitors to explore. This up-and-coming district is known for its industrial heritage and has transformed into a trendy hub filled with art galleries, hip cafes, and stylish boutiques. One of the highlights of Escher Wyss - Gewerbeschule is the Gewerbeschule, a historic vocational school that now serves as a cultural center. The building itself is an architectural masterpiece, showcasing a blend of modern and industrial design. Inside, you'll find a variety of art exhibitions, workshops, and events that celebrate the creativity and innovation of the local community. In addition to its cultural offerings, Escher Wyss - Gewerbeschule is also a food lover's paradise. The neighborhood is home to a diverse range of restaurants and eateries, offering everything from traditional Swiss cuisine to international flavors. Whether you're in the mood for a cozy fondue dinner or a trendy fusion dish, you're sure to find something to satisfy your taste buds. Escher Wyss - Gewerbeschule is also conveniently located near the Limmat River, providing visitors with the opportunity to enjoy picturesque walks along the waterfront. The nearby Schiffbau cultural center is another must-visit spot, offering a vibrant program of theater performances, concerts, and exhibitions. With its mix of history, creativity, and culinary delights, Escher Wyss - Gewerbeschule is a neighborhood that has something for everyone. Whether you're interested in exploring the local art scene, indulging in delicious cuisine, or simply soaking up the vibrant atmosphere, this neighborhood is a must-visit destination in Zürich.

Convenient Transportation from Zürich Airport to Novotel Zurich City-West Hotel

Located in the vibrant neighborhood of Escher Wyss - Gewerbeschule, Novotel Zurich City-West Hotel offers a comfortable and convenient stay for travelers visiting Zürich, Switzerland. Getting to the hotel from Zürich Airport is a breeze, thanks to the excellent transportation options available. Upon arrival at Zürich Airport, travelers can easily reach Novotel Zurich City-West Hotel by taking a taxi or using public transportation. Taxis are readily available outside the airport terminals, providing a direct and hassle-free journey to the hotel. The ride takes approximately 15 minutes, depending on traffic conditions. For a more budget-friendly option, travelers can opt for public transportation. Zürich Airport is well-connected to the city's efficient train network. From the airport, travelers can take a train to Zürich Hardplatz, which is just a short walk away from Novotel Zurich City-West Hotel. The journey takes around 30 minutes, allowing travelers to enjoy the scenic views of Zürich along the way. Novotel Zurich City-West Hotel is an ideal choice for both business and leisure travelers. The hotel offers modern and spacious rooms, equipped with all the necessary amenities for a comfortable stay. Guests can enjoy delicious meals at the on-site restaurant, relax in the sauna or fitness center, and take advantage of the hotel's convenient location to explore the nearby attractions and vibrant nightlife of Zürich. With its excellent transportation options and top-notch facilities, Novotel Zurich City-West Hotel is the perfect choice for a memorable stay in Zürich.

Explore the Vibrant Surroundings of Novotel Zurich City-West Hotel

Situated in the heart of Zürich's thriving City-West district, Novotel Zurich City-West Hotel offers guests a convenient base to explore the vibrant surroundings. Just a stone's throw away from the hotel, you will find the iconic Stadion Letzigrund, a modern stadium that hosts various sporting events and concerts throughout the year. Whether you're a sports enthusiast or a music lover, this landmark is sure to provide you with an unforgettable experience. For those interested in art and design, the Museum fur Gestaltung Zurich: Toni-Areal is a must-visit attraction. Located nearby, this museum showcases a wide range of exhibitions that highlight the best of contemporary design, photography, and visual communication. Immerse yourself in the world of creativity and be inspired by the innovative works on display. Another notable landmark in the vicinity is the Prime Tower, an architectural masterpiece that dominates the city's skyline. As the tallest building in Switzerland, it offers breathtaking panoramic views of Zürich and its surroundings. Take an elevator ride to the top and marvel at the city's beauty from a whole new perspective. If you're in the mood for some shopping, head over to Depot G and Neue Hard, two trendy shopping destinations that offer a wide range of fashion, accessories, and home decor items. Indulge in some retail therapy and discover unique finds to take back home. For those looking to unwind and relax, Parkhaus Zürich West is the perfect place to escape the hustle and bustle of the city. This tranquil park offers lush green spaces, walking paths, and picnic areas, providing a peaceful retreat for nature lovers. If you're seeking some evening entertainment, Helsinki Club Zurich is a popular nightlife spot known for its vibrant atmosphere and live music performances. Dance the night away and experience the city's vibrant nightlife scene. Located within walking distance of Novotel Zurich City-West Hotel, these landmarks and attractions offer a diverse range of experiences that cater to every interest. Immerse yourself in the vibrant surroundings and create unforgettable memories during your stay in Zürich.

Convenient Public Transport Options near Novotel Zurich City-West Hotel

Located in the vibrant city of Zürich, Novotel Zurich City-West Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. One of the major stations nearby is the Zurich Hardbrucke Railway Station, situated just a short walk away from the hotel. This well-connected station provides excellent links to various destinations within and outside the city, including the Zurich Airport, ensuring hassle-free travel for guests. Another notable public transport option near the hotel is the Escher-Wyss-Platz Tram Stop. Just a stone's throw away, this tram stop allows guests to explore the city's attractions with ease. Whether you're looking to visit the iconic Bahnhofstrasse for some high-end shopping or want to immerse yourself in the cultural charm of the Old Town, the trams from Escher-Wyss-Platz Tram Stop will take you there in no time. With these convenient public transport options right at its doorstep, Novotel Zurich City-West Hotel offers guests the freedom to explore the city at their own pace. Whether you're traveling for business or pleasure, the hotel's strategic location ensures that you can easily navigate your way around Zürich and make the most of your stay.

A Culinary Delight at Novotel Zurich City-West Hotel

When it comes to dining options, Novotel Zurich City-West Hotel is surrounded by a vibrant culinary scene that caters to all tastes and preferences. Just a stone's throw away, you'll find Frau Gerolds Garten, a unique urban oasis offering a variety of food trucks and pop-up restaurants. If you're craving authentic American barbecue, Brisket Southern BBQ & Bar is the place to be, serving up mouthwatering smoked meats and classic sides. For those in search of Asian flavors, Co Chin Chin and Tibetasia offer delectable dishes from Vietnam and Tibet respectively. If you're looking for a more casual dining experience, head over to Bebos for delicious burgers or Wurst & Moritz for traditional Swiss sausages. For a taste of international cuisine, Markthalle and Sphères are bustling food markets where you can indulge in a wide range of culinary delights. And if you're in the mood for a fine dining experience with breathtaking views, Clouds is a must-visit, offering exquisite gourmet dishes and a panoramic view of the city. End your culinary adventure on a sweet note at LILY'S ORIGINAL, a charming patisserie that serves up delectable pastries and desserts. With such a diverse array of restaurants just steps away, Novotel Zurich City-West Hotel is a haven for food lovers.

Shop 'til You Drop at Novotel Zurich City-West Hotel's Surrounding Shopping Landmarks

Located in the heart of Zürich, Novotel Zurich City-West Hotel offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Freitag, a renowned Swiss brand known for its innovative and stylish bags made from recycled materials. If you're an art lover, Galerie Hauser & Wirth & Presenhuber is a must-visit destination, showcasing contemporary art in a stunning gallery space. Im Viadukt, a trendy shopping complex housed in a historic viaduct, offers a unique shopping experience with its eclectic mix of boutiques, design shops, and gourmet food outlets. For those looking to discover emerging artists, Galerie SOON Zurich is the place to be, featuring cutting-edge contemporary art exhibitions. Indulge in a delicious meal or sip on a refreshing cocktail at Roth Bar & Studio, a vibrant bar and restaurant located within a former factory building. Puls 5, another converted industrial building, is home to a variety of shops, restaurants, and even a fitness center, providing a one-stop destination for all your needs. Last but not least, photography enthusiasts will be captivated by Photobastei 2.0, a unique gallery space dedicated to contemporary photography. With such a diverse range of shopping landmarks just moments away, Novotel Zurich City-West Hotel is the perfect base for a memorable shopping adventure in Zürich.

Affordable Luxury at Novotel Zurich City-West Hotel

When it comes to finding the perfect accommodation in Zürich, Novotel Zurich City-West Hotel offers a winning combination of luxury, comfort, and affordability. With an average price of $273 per room, this hotel provides exceptional value for money compared to the average price of a hotel room in Zürich, which stands at $263. Despite its competitive pricing, Novotel Zurich City-West Hotel does not compromise on quality. Guests can expect spacious and elegantly designed rooms, equipped with modern amenities such as flat-screen TVs, free Wi-Fi, and comfortable beds to ensure a restful night's sleep. The hotel also boasts a range of facilities including a fitness center, sauna, and on-site restaurant, allowing guests to unwind and indulge in a truly relaxing stay. Located in the vibrant neighborhood of Zürich West, Novotel Zurich City-West Hotel offers easy access to popular attractions, shopping districts, and public transportation. Whether you are visiting the city for business or leisure, Novotel Zurich City-West Hotel provides a convenient and affordable option for travelers seeking a memorable stay in the heart of Zürich.

Excellent Stay at Novotel Zurich City-West Hotel

The Novotel Zurich City-West Hotel has received rave reviews from its guests, with many describing their experience as excellent. From the friendly and helpful staff to the spacious and clean rooms, guests were highly satisfied with their stay. The hotel's great location and delicious restaurant food were also mentioned as highlights. Overall, guests expressed their intention to come back and stay at this hotel again, making it a top choice for travelers visiting Zürich, Switzerland.

A Highly Rated Hotel with Excellent Facilities and Staff Performance

Novotel Zurich City-West Hotel is a highly rated hotel that offers an exceptional experience to its guests. With an overall rating of 7.9, it is evident that this hotel is a favorite among travelers. One of the standout aspects of this hotel is its excellent facilities, which have been rated at 8.1. From the moment you step into the hotel, you will be greeted by a modern and stylish lobby that sets the tone for your stay. The hotel boasts a range of facilities that cater to both leisure and business travelers, ensuring that every guest's needs are met. In addition to its impressive facilities, Novotel Zurich City-West Hotel also excels in staff performance, with a rating of 8.3. The hotel staff is known for their professionalism, friendliness, and willingness to go the extra mile to ensure that guests have a memorable stay. Whether you need assistance with booking tours, recommendations for local attractions, or simply have a question, the staff is always ready to assist you with a warm smile. Furthermore, the hotel's cleanliness has been highly praised, with a rating of 8.4. The rooms are meticulously maintained and spotlessly clean, providing a comfortable and hygienic environment for guests. The attention to detail in maintaining cleanliness extends throughout the entire hotel, ensuring that guests feel comfortable and at ease during their stay. Overall, Novotel Zurich City-West Hotel's positive customer ratings highlight its excellent facilities, exceptional staff performance, and commitment to cleanliness. Whether you are traveling for business or leisure, this hotel is sure to provide you with a memorable and enjoyable stay.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Computer station
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Laptop/PC rental
  • Outdoor recreational features
  • Pool facilities
  • Swimming pool
  • Swimming pool [indoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Grocery delivery
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Vending machine
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Step stool
  • Swimming pool [kids]
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Litter boxes
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Audible alarm
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
GourmetBar
  • Cuisine: European, German, International
  • Menu: Buffet

Location

Schiffbaustrasse 13 Am Turbinenplatz, Escher Wyss - Gewerbeschule, Zürich, Switzerland, 8005

Very good7.9

Location

Airports
  • Zurich Airport (ZRH) - Switzerland
    8.2 km 21 min drive
  • Basel / Mulhouse Euro Airport (MLH) - France
    77.0 km
Public transportation
  • Zurich Hardbrucke Railway Station
    460 m
  • Zürich Wipkingen
    1.1 km
Hospital or clinic
  • Praxis für Osteopathie Zürich GmbH
    260 m
Shopping
  • Hauptbahnhof
    2.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Landesmuseum
    2.1 km
  • Hauptbahnhof
    2.2 km
  • Lindenhofplatz
    2.5 km
  • Bahnhofstrasse
    2.6 km
  • Fraumunster Church
    2.8 km
  • Old Town
    2.9 km
  • Grossmünster Church
    2.9 km
  • Museum of Art (Kunsthaus Zurich)
    3.2 km
  • Zoo Zurich
    4.4 km
  • Uetliberg Mountain
    4.8 km
Nearby landmarks
  • Labor Bar
    10 m
  • Technopark
    40 m
  • Puls 5
    130 m
  • Schiffbau
    130 m
  • Moods
    160 m
  • west-park
    170 m
  • Nietturm
    200 m
  • Puls 5 Conference Centre
    200 m
  • Parkhaus Pfingstweid
    240 m
  • Bungee Fit
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)13
  • Airport transfer fee60 CHF
Extras
  • Daily Internet/Wi-Fi fee0 CHF
  • Breakfast charge (unless included in room price)32 CHF
The property
  • Year property opened2001
  • Number of floors5
  • Room voltage230
  • Number of rooms 144
  • Most recent renovation2019
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee25 CHF

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

We are substantially investing in your comfort and conducting renovation works in our restaurant, bar & lobby. From 09th January until 30th April 2023 there will be constructions from Monday to Friday over the daytime. This will not affect your sleeping comfort with us during the evening and nighttime. We are sorry for the inconvenience that could occur during the day.

Reviews of Novotel Zurich City-West Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 6.8
  • 7.6
  • 10
  • 8.0
  • 8.4
  • 8.4
  • 10
  • 10

Most recent

From 412 reviews

  • Cleanliness score 8.5 out of 10
    Cleanliness8.5
  • Service score 8.5 out of 10 and is a high score in Zürich
    Service8.5
  • Facilities score 8.2 out of 10 and is a high score in Zürich
    Facilities8.2
  • Value for money score 8 out of 10 and is a high score in Zürich
    Value for money8.0
  • Location score 7.9 out of 10
    Location7.9
  • Room comfort and quality score 7.9 out of 10
    Room comfort and quality7.9
High score for Zürich

Rating

9+ Exceptional (67)
8-9 Excellent (35)
7-8 Very Good (35)
6-7 Good (14)
<6 Below Expectation (29)

Review summary

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Guests have repeatedly praised the excellent and friendly staff, who provide good service and hospitality. The hotel's great location near public transportation, Old Town, and Lake Zurich has also been a highlight. Additionally, guests have been pleased with the cleanliness of the modern rooms, as well as their standard supplies for the stay. The spacious rooms have also been appreciated, as mentioned by several guests.

However, a couple of reviews have mentioned unwelcoming and unprofessional front desk service.

Did you find this review summary helpful?

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Show reviews that mention 

Service

Mentioned in 18 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Location

Mentioned in 17 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Cleanliness

Mentioned in 13 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Breakfast

Mentioned in 9 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Check in

Mentioned in 8 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Room size

Mentioned in 6 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Family

Mentioned in 6 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room comfort

Mentioned in 5 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Transport

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive
Showing 180 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Yen from Singapore
    Family with teens
    Superior room with two separate beds and sofa
    Stayed 3 nights in October 2025

    “Excellent Stay Experience ”

    We recently stayed at Novotel Zurich City-West Hotel, and it was a wonderful experience from start to finish. The staff were exceptionally friendly, professional, and always willing to help with any request. Check-in was smooth, and I immediately felt welcomed upon arrival. The room was modern, clean, and very comfortable, with everything I needed for a relaxing stay. The bed was cozy, and the housekeeping team did a great job maintaining the room throughout my visit. I especially appreciated the quiet atmosphere, which made it easy to unwind after exploring Zurich. The hotel facilities were excellent — the breakfast buffet offered a wide variety of fresh and delicious options, and the restaurant had a pleasant ambiance for both casual and business dining. The fitness area and indoor pool were also well-maintained, perfect for a quick workout or a relaxing swim. The location was ideal, situated in a vibrant area with easy access to public transport, restaurants, and attractions. It’s a great base for both business travelers and tourists who want to explore the city. Overall, I had a fantastic stay at Novotel Zurich City-West Hotel. The combination of great service, comfortable rooms, and convenient location made it a memorable experience. I would definitely stay here again and highly recommend it to anyone visiting Zurich.

    Reviewed October 19, 2025

    Dear Yen, Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you had such an excellent stay from start to finish. It means a lot to us that you found our staff friendly and professional, and that the room and facilities met your expectations so well. We’re especially glad the quiet atmosphere helped you relax after exploring Zurich. Your kind words about our breakfast, restaurant, fitness area, and location truly make us proud. We look forward to welcoming you back to Novotel Zurich City-West whenever your travels bring you to the city again! Best regards, Julia P., Deputy Manager

    Responded November 25, 2025
    Novotel Zurich City-West Hotel
  2. 9.6
    Exceptional
    jinkyoung from South Korea
    Family with teens
    Superior Room with double bed and sofa
    Stayed 2 nights in September 2024

    “I stayed comfortably at a well-located accommodation.”

    It's a good location just one train stop from the central station, and it's a pleasant walk from the station. The room is spacious and clean compared to European hotels. There are charming sights to see while walking around the area. I recommend it.

    Reviewed September 23, 2024
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Mahdi from Indonesia
    Family with young children
    Superior room with two separate beds and sofa
    Stayed 1 night in November 2025

    “First Trip to Zürich”

    I, along with my family, took a trip to Europe for the first time, entering through Zurich and staying at the Novotel Zurich City West. The location is very strategic as it is close to the train station that connects to all directions.

    Reviewed November 02, 2025
    Auto-translated through generative A.I.

    Terima kasih banyak atas ulasan Anda! Kami sangat senang mendengar bahwa Anda dan keluarga merasa nyaman selama menginap di Novotel Zürich City West. Lokasi strategis dekat stasiun kereta memang memudahkan perjalanan ke berbagai tujuan, dan kami senang hal itu membantu Anda menjelajahi Eropa. Semoga perjalanan Anda menyenangkan, dan kami berharap dapat menyambut Anda kembali di masa depan!

    Responded November 25, 2025
    Novotel Zurich City-West Hotel
  4. 8.4
    Excellent
    Robert from United States
    Solo traveler
    Superior room double bed and armchair
    Stayed 2 nights in April 2026

    “Nice”

    very comfortable and quiet room, great reception/check in staff. It’s about a 35 minute walk to “old town”.

    Reviewed April 24, 2026
  5. 10.0
    Exceptional
    Sandeep from India
    Family with teens
    Superior room with two separate beds and sofa
    Stayed 2 nights in March 2026

    “Excellent stay”

    Nice stay and guidance by evening front office lady on 13.3.26. Also good courtesy extended and Service extended by front officer Eduanda on 15.3.25 Good experience.

    Reviewed March 18, 2026

    Dear Sandeep, Thank you very much for your kind feedback! We are delighted to hear that you had a nice stay and that our evening front office colleague made a positive impression with her guidance. It is also wonderful to know that Eduarda provided you with courteous and attentive service during your stay. We truly appreciate your comments and will be happy to share your compliments with the team. We hope to welcome you back again soon. Kind regards, Front Office Team.

    Responded March 22, 2026
    Novotel Zurich City-West Hotel
Changed to review page 1

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