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8.6
Excellent
894 reviews
894 reviews
"The rooms are clean, comfortable and well-maintained."
"Clean room, friendly staff."
"Good location."
"Location is good, just steps away from two shopping malls."
"Room quite big and clean."
8.9
Excellent
Location rating score
Novotel Pekanbaru
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Inside city center
Check-in [24-hour]
Airport transfer
Excellent breakfast
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Spa
Swimming pool [outdoor]
Free Wi-Fi in all rooms!
Check-in/out [express]
4 travelers have booked today.
Value for money | 8.6 |
Location rating | 8.9 |
Nearest airport | Sultan Syarif Kasim II International Airport (PKU) |
Distance to airport | 8.2 km |
Does Novotel Pekanbaru provide airport transfer?
Novotel Pekanbaru provides airport transfer service upon request with an additional charge of 100000 IDR in local currency. To request, check the box on the booking form just before the payment page.
What types of entertainment are available at Novotel Pekanbaru?
Novotel Pekanbaru features games room while you remain at this property, providing guests with entertainment value throughout your stay here.
Does Novotel Pekanbaru feature an option for contactless check-in and check-out?
At Novotel Pekanbaru, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
How many rooms does Novotel Pekanbaru have?
Novotel Pekanbaru has a total of 150 rooms.
How long do travelers usually stay at Novotel Pekanbaru?
Verified past guests that have stayed at Novotel Pekanbaru had an average nightly stay of 2 nights at this property.
At what time of the year is Novotel Pekanbaru most popular?
Novotel Pekanbaru's most popular month where verified tourists have stayed the most is in August.
What payment options are accepted at Novotel Pekanbaru?
Novotel Pekanbaru supports up to 4, with payment card selections including Cash, Visa, American Express, and MasterCard.
What is the average rating that past Solo travelers' have given to Novotel Pekanbaru?
Verified solo travelers that have stayed at this property have given Novotel Pekanbaru an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to Novotel Pekanbaru?
Verified families with young children that have stayed at this property have given Novotel Pekanbaru an average rating of 8.7. You can look up more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Novotel Pekanbaru?
Verified group travelers that have stayed at this property have given Novotel Pekanbaru an average rating of 8.6. You can check out more precise customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Novotel Pekanbaru?
The nearest train, metro, or bus station is Pekanbaru Bus Station, 5927.22 m away from Novotel Pekanbaru.
What is the closest airport to Novotel Pekanbaru?
The nearest airport to Novotel Pekanbaru is Pinang Kampai Airport, 120.0 km away.
10
"The rooms are clean, comfortable and well-maintained."
Kent
|
May 30, 2023
8
"Clean room, friendly staff."
Kellen
|
May 7, 2023
8.4
"Good location."
Aloysius
|
August 19, 2023
Experience Luxury and Comfort at Novotel Pekanbaru's Top-Notch Facilities
Novotel Pekanbaru, a 4.0 star hotel in Pekanbaru, Indonesia, boasts a wide range of top-notch facilities to make your stay as comfortable and enjoyable as possible. With 24-hour room service, a coffee shop, bar, restaurant, and room service, you can indulge in delicious food and drinks at any time of day. The hotel also offers safety deposit boxes, airport transfer, valet parking, concierge, massage, indoor pool, fitness center, sauna, spa, outdoor pool, and poolside bar for your relaxation and leisure. Stay connected with Wi-Fi in public areas, and take advantage of the car park, shuttle service, games room, dry cleaning, express check-in/check-out, BBQ facilities, car hire, luggage storage, shared kitchen, daily housekeeping, taxi service, and breakfast buffet, including continental breakfast. The hotel also provides free fitness center access, with car park onsite, free of charge, or charges applied, depending on your preference. For those who smoke, there is a designated smoking area to ensure everyone's comfort. Book your stay at Novotel Pekanbaru and experience luxury and comfort at its finest.
Comfortable and Versatile Room Options at Novotel Pekanbaru
Novotel Pekanbaru offers a variety of room options to cater to the needs of different travelers. Guests can choose from Deluxe rooms with 1 double bed and a balcony, Deluxe rooms with 2 single beds and a balcony, Superior rooms with 2 single beds or 1 double bed, and Superior rooms with 2 single beds and 1 sofa bed, or 1 double bed and 1 sofa bed. With these comfortable and versatile room options, guests can enjoy their stay in Pekanbaru with ease and convenience.
Surrounding Landmarks and Attractions
Novotel Pekanbaru is surrounded by a number of landmarks and attractions that showcase the city's rich cultural heritage. The nearby HS Soeman Library is a must-visit for book lovers, while the Mall Ciputra Seraya is perfect for those who want to indulge in some retail therapy. The Pekanbaru Great Mosque, one of the most prominent landmarks in the city, is just a short drive away. The Silungkang Art Centre is a great place to learn about the traditional art and culture of the region, while the Monument of Riau People's Struggle is a testament to the city's history. Other nearby attractions include the Transmart Carrefour, Sadira Plaza, Al-Falah Darul Muttaqin Mosque, Tri Dharma Dewi Sakti Temple, and Pecinan. With so much to explore, Novotel Pekanbaru is the perfect base for your next adventure in the city.
Exceptional Hotel with Friendly Staff and Clean Rooms
Novotel Pekanbaru is an exceptional hotel with friendly staff and clean rooms. Guests have raved about the hotel's cleanliness, stating that the rooms are new and spotless. The staff is also highly praised for their friendliness and hospitality, making guests feel welcome and comfortable during their stay. Additionally, guests have enjoyed the hotel's location, which is convenient and easily accessible. The hotel's breakfast has also been noted as a highlight, with guests describing it as good and satisfying. Overall, Novotel Pekanbaru is the best hotel in town and a favorite among visitors to Pekanbaru, Indonesia.
Experience Unmatched Comfort and Convenience at Novotel Pekanbaru
Novotel Pekanbaru in Pekanbaru, Indonesia has consistently received high ratings from its satisfied customers, with an impressive overall rating of 8.7. Guests have raved about the hotel's exceptional cleanliness and convenient location, both of which have earned an outstanding rating of 8.9. The hotel's excellent value for money has also been noted, receiving a score of 8.6. Guests have also appreciated the hotel's top-notch facilities, which have received a rating of 8.5. The staff performance has been rated at 8.5, showcasing the hotel's commitment to providing exceptional service. With such high praise from its guests, Novotel Pekanbaru is the perfect choice for those seeking a comfortable and convenient stay in Pekanbaru.
8.5
Housekeeping
26 mentions
Breakfast
21 mentions
Food & Dining
5 mentions
Swimming Pool
1 mention
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Airport transfer
Free Wi-Fi in all rooms!
Sauna
Air conditioning
superb services”
this is maybe one of many days i stayed in this hotel. this Novotel always been my favourite. not only because of the location, also the staffs are very friendly. thanks to the warm help Ms. Okta (front desk) and the other. really grateful for the stay in here. next time i will come and stay again in this hotel.
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Cozy clean and huge room”
I will comeback again. I love my room when i was here i also love the foods. Thankyou novotel
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Exceptional”
Novotel is the best option to choose because the location in city center. Beside of that, the left side of novotel is Ciputra Seraya Mall . We can go shoppin till the mall close 😋
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Good location, amazing breakfast, good hotel”
I love almost everything about the hotel. It’s definitely clean, it has good breakfast ranging from continental to local foods, the location is amazing, staffs are totally helpful especially the breakfast manager who helped deliver my grandma to our room when we had our breakfast. The only thing I don’t particularly enjoy is the bathroom door. It’s a sliding door, kinda heavy and you can’t completely lock yourself in. So if you want a total privacy in the bathroom, you can’t. But overall, I love the place!
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Recommended hotel di pekan baru”
kamar dan kamar mandi bersih, desain up to date, tempat tidurnya king size, makanannya enak terutama pizza sama laksa singapore. fast check in & check out. Always stay here when travelling to pekan baru. recommended. cuma kalo ada wedding disini yg bikin kesel, parkirnya jd penuh.
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One of the best hotel in Pekanbaru”
I usually booked this hotel as a solo traveler before and now i came with my family together. So far the service always been a top notch. The staffs are really friendly and helpful, i can say this hotel got a really polite and nice staffs, even my mom says that the staffs help her so much and really nice to her. Room itself is spacious, and got the fast wifi in every corner of the hotel. Also the breakfast were great ! Lot of options to pick. If i can make a list, the top thing that i always make sure recommend this hotel is the staffs service. One note though, if there is an event like wedding and other, the parking area sometimes full with cars in the ground floor since they only open one door in the main lobby, i hope they can fix this problem where make a difference between parking lot for guest who stays in the hotel and other guest that come for an event, so it will be easier for use to use the parking lot. But surely i will return again anytime soon to Novotel. Thank you !
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One of the best hotel in Pekanbaru”
Great location, great facilities, warm and very kind staff. Two thumbs up Novotel!
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New Hotel in Pekanbaru”
Location is strategic, next to a mall. Close to many popular food courts in Pekanbaru where I always like to have a bowl of Fish Soup :). Hotel was clean and lux. It was a pleasant stay.
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Thank You Novotel”
Thank you Novotel for the unforgettable experience. I wish lucky enough that when I was staying, the price was cheaper compared to when I was checking it out a couple of months earlier (probably because of the pandemic). Unfortunately, a friend of mine is unhappy with the breakfast. In my opinion, the breakfast is not bad even though not the best either.
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Overall nice service”
Tbh, in Pekanbaru, it's kinda rare to see a hotel that still maintained good service hotel, and Novotel is one of it. The staffs are really friendly and they took care off everything that i need in a nice way. Kudos to them. I'll stay again next time.
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Great Hotel”
Great location. Room was very clean and new. Breakfast was good with so many options. Just next to a mall and many food court nearby.
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Exceptional”
Novotel has been my go-to hotel in Indonesia, both for business and personal trips. As regards to the facilities, this hotel doesn't disappoint. The security staff at the hotel entrance, though, I find to be rather unfriendly. I greeted them "Good morning!" "Good evening!" whenever I walked by and only once throughout my stay I got a response.
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Best facilities ”
This is not my first time to stay at Novotel Pekanbaru, i would like to give 5 star for this hotel!
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2nd time and feels the same. Awesome”
Overall i love this hotel. They gave the best service ever as 4 star hotel. The best service hotel in Pekanbaru.
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Good hotel”
Good location, great breakfast
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Recommended”
Good value for money and lot of nearby amenities
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Nice and clean”
comfortable place to stay vacations
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Novotel Pekanbaru”
Nice Hotel.. Best location..
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All plus, except”
need to improve on the restaurant service, a bit under the standard for a 4-star hotel to need 1 hour for the food to be delivered don't you think?
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Best hotel”
All is greats
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