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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Maya Sanur Resort & Spa offers a luxurious beachfront experience for two travelers seeking relaxation. With direct access to the lagoon pool from your room, enjoy tropical gardens, white-sand beaches, swimming pools, dining, and spa. Ideal choice for a memorable getaway with nearby attractions. Discover the laid-back charm of Sanur, Bali's favorite beachside town, just a short 5-minute walk from the property. Enjoy a soothing hot spring bath, stunning pool views, and direct beach access. The comfortable rooms have AC, balcony/terrace, free Wi-Fi, refreshing showers, and complimentary toiletries. Some rooms offer breathtaking beach, ocean, or sea views. Relax by the pool, explore local markets, or stroll along Sanur Beach at Maya Sanur Resort & Spa for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
220 meters to Sanur Beach
Front desk [24-hour]
Excellent room comfort & quality
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Kids club
Fitness center
Bicycles
Front desk [24-hour]
5 travelers have booked today.
Based on 2,438 verified reviews
9.8
9.4
9.4
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8.9
Location rating score
There are 84 places in walking distance!
Value for money | 8.9 |
Distance to city center | 1 km |
Location rating | 9.4 |
Nearest airport | Ngurah Rai International Airport (DPS) |
Distance to airport | 12.0 km |
Does Maya Sanur Resort and Spa have bars on the premises?
Experience your getaway the greatest way possible with Maya Sanur Resort and Spa's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.
Does Maya Sanur Resort and Spa offer airport transfer?
Maya Sanur Resort and Spa offers airport transfer service upon request with an additional fee of 400000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Is car parking available at Maya Sanur Resort and Spa?
Maya Sanur Resort and Spa has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What attractions are close by Maya Sanur Resort and Spa that are in walking distance?
While residing at Maya Sanur Resort and Spa, jump start your getaway by checking out the nearest destinations that are within close proximity to the property which include Crystal Divers, Hardys Sanur Shopping Square, and Ghostbird + Swoon.
When was Maya Sanur Resort and Spa built?
Maya Sanur Resort and Spa was built in 2014.
How many rooms does Maya Sanur Resort and Spa have?
Maya Sanur Resort and Spa has a total of 103 rooms.
How long do visitors typically stay at Maya Sanur Resort and Spa?
Verified past guests that have stayed at Maya Sanur Resort and Spa had an average nightly stay of 2 nights at this property.
What is the typical rating that past Solo travelers' have given to Maya Sanur Resort and Spa?
Past solo travelers that have stayed at this property have given Maya Sanur Resort and Spa an average rating of 9.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Maya Sanur Resort and Spa?
Past couple travelers that have stayed at this property have given Maya Sanur Resort and Spa an average rating of 9.2. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What popular beaches are close to Maya Sanur Resort and Spa?
Maya Sanur Resort and Spa is located in the Sanur neighborhood, consisting of Sanur Beach.
What time is check-in and check-out at Maya Sanur Resort and Spa?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.
Experience Luxury and Tranquility at Maya Sanur Resort and Spa
Nestled in the heart of Bali, Indonesia, Maya Sanur Resort and Spa offers a luxurious and tranquil escape for travelers seeking a 5-star experience. With its stunning architecture and lush tropical gardens, this resort is a haven of relaxation and indulgence. Built in 2014, the hotel boasts modern amenities and impeccable service, ensuring a memorable stay for every guest.
Conveniently located just 24 minutes away from the airport, Maya Sanur Resort and Spa provides easy access to Bali's vibrant attractions while offering a serene retreat away from the hustle and bustle of the city. Situated only 1 kilometer from the city center, guests can explore the cultural sites, shopping districts, and culinary delights that Bali has to offer.
With 103 elegantly designed rooms, Maya Sanur Resort and Spa offers a range of accommodation options to suit every traveler's needs. Each room is thoughtfully furnished with modern amenities and features a private balcony or terrace overlooking the resort's lush gardens or sparkling pool. Whether you choose a Deluxe Room, a Suite, or a Pool Villa, you can expect a comfortable and luxurious stay.
At Maya Sanur Resort and Spa, families are warmly welcomed. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for a family vacation. The resort also offers a range of family-friendly activities and facilities, including a dedicated children's pool, a kids' club, and babysitting services, ensuring that both parents and children have a memorable and enjoyable stay.
Check-in begins at 02:00 PM, allowing guests to start their vacation without delay. Check-out is until 12:00 PM, giving you ample time to relax and enjoy the resort's facilities before bidding farewell to your unforgettable Bali experience. Soak up the sun by the pool, indulge in a rejuvenating spa treatment, or savor delicious cuisine at one of the resort's exquisite restaurants.
Experience the perfect blend of luxury, tranquility, and family-friendly hospitality at Maya Sanur Resort and Spa. Book your stay now and create lasting memories in the enchanting island of Bali.
Endless Entertainment at Maya Sanur Resort and Spa
Indulge in a world of entertainment at Maya Sanur Resort and Spa, where a plethora of facilities await to keep you entertained throughout your stay. Whether you're looking for relaxation or excitement, this resort has it all.
Unwind and pamper yourself at the luxurious spa, where skilled therapists will melt away your stress with a range of rejuvenating treatments. Take a dip in the hot tub, soak up the sun in the lush garden, or curl up with a book in the tranquil library. If you prefer a more social setting, head to the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with fellow guests.
For those seeking retail therapy, the resort boasts a selection of shops where you can browse for unique souvenirs and stylish fashion items. In the evening, the bar comes alive with a vibrant atmosphere, offering a wide range of drinks and cocktails to suit every taste. With an array of entertainment options, Maya Sanur Resort and Spa ensures that your stay will be filled with endless fun and relaxation.
Unleash Your Inner Athlete at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa in Bali, Indonesia is a haven for sports enthusiasts and fitness fanatics alike. With an array of top-notch sports facilities, this luxurious resort offers the perfect setting to stay active and have fun while enjoying your vacation.
The resort boasts a state-of-the-art fitness center, equipped with modern machines and equipment to cater to all your workout needs. Whether you prefer cardio exercises, weightlifting, or yoga, you'll find everything you need to maintain your fitness routine. The fitness center is open 24/7, allowing you to work out at your convenience.
If you prefer to exercise in the great outdoors, the resort features a stunning outdoor pool where you can swim laps or simply relax under the warm Balinese sun. Adjacent to the pool is a poolside bar, where you can enjoy refreshing drinks and light snacks while soaking up the tropical ambiance.
For those seeking more adventurous activities, Maya Sanur Resort and Spa offers diving excursions. Explore the vibrant underwater world of Bali's crystal-clear waters and discover stunning marine life. Whether you're a beginner or an experienced diver, the resort's professional instructors will guide you through an unforgettable diving experience.
Additionally, the resort provides a dedicated yoga room for guests looking to find their inner zen. Participate in yoga classes led by experienced instructors, or simply practice your own routine in a serene and tranquil environment.
If you're a beach lover, you're in luck! Maya Sanur Resort and Spa is located just steps away from the pristine Sanur Beach. Take a leisurely stroll along the sandy shores, indulge in water sports activities, or simply relax and soak up the breathtaking views.
To top it all off, the resort offers complimentary access to a fully equipped fitness center, allowing you to maintain your fitness regime even while on vacation. Stay active, rejuvenate your body and mind, and make the most of your stay at Maya Sanur Resort and Spa.
Convenience Facilities at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. You can easily keep your belongings safe with the safety deposit boxes provided in each room. The friendly and professional concierge is always available to assist you with any requests or information you may need.
Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. For guests who prefer to smoke, there is a designated smoking area available. The hotel also offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed. Luggage storage is available for those who need to store their belongings securely. With daily housekeeping, you can expect your room to be clean and tidy throughout your stay. Whether you are traveling for business or leisure, Maya Sanur Resort and Spa ensures that your stay is comfortable and convenient.
Convenient Transport Facilities at Maya Sanur Resort and Spa
At Maya Sanur Resort and Spa, we understand the importance of hassle-free travel arrangements. That's why we offer a range of transport facilities to ensure your journey is as seamless as possible.
For guests arriving by air, our airport transfer service is available to pick you up from Ngurah Rai International Airport and bring you directly to the resort. Our friendly and professional drivers will ensure a comfortable and efficient journey, allowing you to start your vacation on the right foot.
If you're looking to explore the beautiful surroundings of Bali, our tour services are perfect for you. Whether you want to visit ancient temples, discover hidden beaches, or experience the vibrant local culture, our knowledgeable guides will help you create unforgettable memories.
For those who prefer to drive themselves, we offer valet parking and a car park onsite. Whether you're traveling with your own vehicle or renting one, you can rest assured knowing that your car is safely parked throughout your stay.
To make getting around even more convenient, we provide a shuttle service to popular attractions and nearby areas. If you prefer the flexibility of having your own transport, our car hire service allows you to explore Bali at your own pace.
Additionally, our friendly staff can assist you with taxi bookings and ticket services, ensuring you have access to reliable transportation and hassle-free ticketing for attractions and events.
At Maya Sanur Resort and Spa, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can relax and focus on enjoying your time in Bali.
Indulge in Culinary Delights at Maya Sanur Resort and Spa
At Maya Sanur Resort and Spa, guests can experience a culinary journey like no other. With a range of dining facilities available, including a coffee shop, restaurant, room service, BBQ facilities, shared kitchen, and breakfast buffet, there is something to satisfy every palate.
Start your day off right with a delicious breakfast buffet, offering a wide variety of local and international dishes. Enjoy freshly brewed coffee, tropical fruits, pastries, and more, all prepared with the finest ingredients. For those who prefer a more casual dining experience, the coffee shop is the perfect spot to relax and enjoy a cup of coffee or tea, accompanied by a selection of light bites and snacks.
For a more formal dining experience, head to the resort's restaurant, where you can indulge in a diverse menu of gourmet dishes. From local Balinese specialties to international favorites, there is something to please every taste. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option, available 24 hours a day.
If you're in the mood for a BBQ, the resort offers BBQ facilities where you can grill your own delicious meals. Additionally, the shared kitchen provides a convenient space for guests who prefer to prepare their own meals. With daily housekeeping and grocery deliveries available, your culinary needs are sure to be met at Maya Sanur Resort and Spa.
Luxurious and Spacious Rooms at Maya Sanur Resort and Spa
Indulge in the ultimate comfort and luxury at Maya Sanur Resort and Spa with a wide range of exquisite room offerings. Each room is meticulously designed to provide a serene and tranquil atmosphere, allowing guests to unwind and relax in style.
Choose from the Heavenly King Suite with Private Pool, the Heavenly Ocean View Suite with King Bed and Pool Access, or the Impressive Lagoon Suite with 2 Semi-Double Beds and Pool Access. These spacious suites offer a generous 122 square meters of space, ensuring ample room for relaxation and rejuvenation.
For a more intimate experience, the Impressive Nest Suite with 2 Semi-Double Beds or the Impressive Nest Suite with King Bed are perfect choices. These suites offer 61 square meters of space and provide a cozy and inviting ambiance.
If you are traveling with family or friends, the Wonderful Double or Wonderful King rooms are ideal options. These rooms boast 57 square meters of space and are equipped with either 2 Double Beds or 1 King Bed, ensuring a comfortable stay for all guests.
By booking these luxurious rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. Additionally, the user-friendly platform allows for easy and convenient booking, making your stay at Maya Sanur Resort and Spa a breeze. Book now on Agoda and experience the epitome of luxury and comfort at Maya Sanur Resort and Spa.
Discover the Serene Paradise of Sanur in Bali
Nestled on the southeastern coast of Bali, Sanur is a hidden gem that offers a serene and tranquil escape from the bustling tourist areas. Known for its pristine white sandy beaches and crystal-clear turquoise waters, this charming coastal village is the perfect destination for those seeking relaxation and natural beauty.
Sanur is renowned for its laid-back atmosphere and slower pace of life, making it an ideal retreat for families, couples, and solo travelers alike. Take a leisurely stroll along the picturesque beach promenade, lined with palm trees and traditional fishing boats, and soak up the breathtaking views of the Indian Ocean. The calm and shallow waters of Sanur Beach make it a haven for swimming, snorkeling, and other water activities.
Beyond the beach, Sanur offers a wealth of cultural and historical attractions. Explore the ancient temples and shrines scattered throughout the village, such as the Pura Blanjong Temple and the Le Mayeur Museum. Immerse yourself in the local Balinese culture by visiting the traditional markets, where you can browse through a variety of handicrafts, textiles, and local delicacies.
Indulge in a culinary adventure at the numerous beachfront restaurants and cafes that serve a wide array of international and local cuisines. From fresh seafood to traditional Balinese dishes, there is something to satisfy every palate. As the sun sets, Sanur comes alive with vibrant nightlife, offering live music, cultural performances, and beachfront bars where you can sip on exotic cocktails.
With its idyllic setting, rich cultural heritage, and warm hospitality, Sanur is a destination that captures the heart and soul of Bali. Experience the true essence of this tropical paradise at Maya Sanur Resort and Spa, where luxury meets tranquility.
Traveling to Maya Sanur Resort and Spa
Maya Sanur Resort and Spa is a luxurious retreat nestled in the heart of Sanur, Bali, Indonesia. To reach this haven of tranquility from the nearest airport, Ngurah Rai International Airport, you have several convenient options.
One of the most popular and hassle-free ways to travel to Maya Sanur Resort and Spa is by booking a private airport transfer. Upon arrival at the airport, you will be greeted by a friendly driver who will whisk you away to the resort in a comfortable vehicle. This seamless and stress-free journey allows you to sit back, relax, and enjoy the scenic drive through Bali's picturesque landscapes.
Alternatively, if you prefer to explore at your own pace, you can opt for a taxi or ride-hailing service. These services are readily available at the airport and offer a convenient and affordable way to reach Maya Sanur Resort and Spa. The journey takes approximately 30 minutes, and you'll have the opportunity to soak in the vibrant sights and sounds of Bali along the way.
For those seeking a more adventurous experience, you can also consider renting a car. Bali's well-maintained road network makes it easy to navigate, and driving to Maya Sanur Resort and Spa allows you the flexibility to stop and explore the island's hidden gems at your own leisure.
No matter which mode of transportation you choose, the journey from the airport to Maya Sanur Resort and Spa promises to be an enchanting introduction to the beauty and charm of Bali. Upon arrival at the resort, you'll be greeted by warm smiles and exceptional service, ensuring a memorable stay in this tropical paradise.
Discover the Beauty of Sanur Beach and Other Nearby Attractions
Maya Sanur Resort and Spa is perfectly situated near some of Bali's most captivating landmarks and attractions. One of the highlights is the stunning Sanur Beach, located just a short distance from the resort. With its pristine white sands, crystal-clear turquoise waters, and picturesque sunrises, Sanur Beach is a haven for beach lovers and water enthusiasts. Whether you're looking to relax on the beach, go for a swim, or try exciting water sports activities, Sanur Beach offers endless opportunities for fun and relaxation.
Another nearby attraction is Padang Galak Beach, known for its black volcanic sand and tranquil atmosphere. This secluded beach is perfect for those seeking a peaceful retreat away from the crowds. Visitors can take leisurely walks along the shore, enjoy a picnic with loved ones, or simply soak in the breathtaking views of the Indian Ocean.
For fitness enthusiasts, Master Gym is conveniently located near the resort. This state-of-the-art fitness center offers a wide range of equipment and fitness classes, ensuring that guests can maintain their workout routine while enjoying their stay at Maya Sanur Resort and Spa.
Other notable attractions within close proximity include Nusa Dua Water Sports, where adrenaline junkies can indulge in thrilling water activities such as jet skiing, parasailing, and banana boat rides. The Titi Banda Statue is also worth a visit, showcasing intricate Balinese craftsmanship and offering a glimpse into the island's rich cultural heritage.
Serangan Beach, Consulate of France, Karang Beach, Smartmart, and Margot Spa Bali are just a few more of the many attractions and amenities that make Maya Sanur Resort and Spa an ideal destination for both relaxation and exploration. With so much to see and do in the surrounding area, guests are guaranteed an unforgettable experience filled with adventure and relaxation.
Indulge in Culinary Delights at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa is surrounded by a wide array of restaurants that cater to every palate. For those craving authentic Italian cuisine, Massimo Italian Restaurant offers a delightful menu filled with traditional dishes made from the finest ingredients. Arena Pub & Restaurant is the perfect spot to enjoy a refreshing drink and delicious pub-style food while watching live sports events. Bakso Balung Pak Rebo is a local favorite, serving up mouthwatering Indonesian meatball soup that will leave you wanting more. For a beachfront dining experience, Soul on the Beach offers a tantalizing menu of international and local dishes with stunning ocean views. KooD - Kolaborasi Untuk Desa is a unique restaurant that focuses on sustainable dining, serving dishes made from locally sourced ingredients. The Hub Bali is a vibrant eatery that offers a fusion of international flavors, perfect for those looking to try something new. Coco Bistro is a charming restaurant that specializes in Indonesian cuisine, serving up traditional dishes bursting with flavor. WarungKuy Sanur is a hidden gem, offering authentic Balinese dishes in a cozy and welcoming atmosphere. Ekowisata Bali is a must-visit for nature lovers, as it combines a restaurant with an eco-tourism center, allowing guests to enjoy a delicious meal surrounded by the beauty of Bali's natural landscapes. Finally, Rosetta Coffee Shop is the ideal place to start your day with a freshly brewed cup of coffee and a selection of delectable pastries. With such a diverse range of dining options just steps away from the resort, guests at Maya Sanur Resort and Spa are truly spoiled for choice.
Shop till you drop at Maya Sanur Resort and Spa's surrounding shopping landmarks
Maya Sanur Resort and Spa is surrounded by a plethora of shopping landmarks, ensuring that guests have plenty of opportunities to indulge in retail therapy. Just a short distance away, you'll find Phalam Batik and Souvenirs, where you can browse through a stunning collection of traditional Indonesian batik fabrics and unique souvenirs to bring back home. For a taste of local culture, head over to Pasar Sindu, a bustling market where you can haggle for fresh produce, clothing, and handicrafts. If you're a plant enthusiast, don't miss a visit to Duta Orchid, a charming orchid nursery that offers a wide selection of beautiful blooms. For a more modern shopping experience, Hardys Sanur Shopping Square is just a stone's throw away, with its array of shops, boutiques, and restaurants. And if you're looking to explore the underwater wonders of Bali, make sure to stop by Nico Dives Cool - Bali, a reputable dive shop that offers diving and snorkeling equipment, as well as expert advice. Finally, for those in search of the perfect batik piece, Batik Popiler 2 is a must-visit, offering a vast collection of high-quality batik clothing and accessories. With these fantastic shopping landmarks right at your doorstep, Maya Sanur Resort and Spa is the perfect base for a memorable shopping adventure in Bali.
Affordable Luxury at Maya Sanur Resort and Spa
Experience the perfect blend of luxury and affordability at Maya Sanur Resort and Spa. With an average price of $242 per room, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Bali, which is $212, Maya Sanur Resort and Spa provides an elevated experience without breaking the bank.
Nestled in the heart of Bali, this resort boasts world-class amenities and impeccable service. Each room is elegantly designed with a modern Balinese touch, offering a tranquil retreat for guests. From spacious suites to private villas, Maya Sanur Resort and Spa caters to every type of traveler, ensuring a comfortable and memorable stay.
Indulge in the resort's luxurious facilities, including a sparkling swimming pool, rejuvenating spa, and a variety of dining options. Whether you want to relax by the poolside with a refreshing cocktail or savor exquisite cuisine at one of the on-site restaurants, Maya Sanur Resort and Spa has it all.
With its affordable price point and exceptional offerings, Maya Sanur Resort and Spa is the perfect choice for travelers seeking a memorable stay in Bali. Book your stay today and discover the ultimate blend of luxury and value.
Exceptional Service and Beautiful Facilities
Maya Sanur Resort and Spa in Bali, Indonesia is a haven of exceptional service and beautiful facilities. From the moment you arrive, the staff is incredibly nice, helpful, and super friendly, ensuring that your every need is met. The professionalism and friendliness of the staff are evident throughout your stay, making you feel welcome and well taken care of.
The property itself is a sight to behold, with its stunning architecture and inviting rooms. The hotel exudes a modern and beautiful ambiance, and the rooms are spacious and well-appointed, providing a comfortable retreat after a day of exploring Bali.
One of the highlights of staying at Maya Sanur Resort and Spa is the fantastic yoga studio. With a great instructor and a lovely atmosphere, it is the perfect place to unwind and rejuvenate. The hotel also boasts excellent facilities, including a beautiful pool and amenities that are sure to enhance your stay. Additionally, the food at the hotel is top-notch, and the room service is prompt and efficient.
Located in a great location, Maya Sanur Resort and Spa offers easy access to the local attractions and the beautiful beach. Whether you are looking for a relaxing getaway or an adventure-filled vacation, this hotel has everything you need for a memorable stay in Bali.
An Oasis of Luxury and Excellence
Maya Sanur Resort and Spa in Bali, Indonesia, has garnered exceptional customer reviews, earning an impressive overall rating of 9.2. This luxurious resort truly offers an oasis of comfort and relaxation, ensuring an unforgettable stay for its guests.
One aspect that sets Maya Sanur Resort and Spa apart is its remarkable staff performance. With a rating of 9.3, the dedicated and attentive team goes above and beyond to provide exceptional service, ensuring that every guest feels valued and well taken care of. From the warm welcome at check-in to the efficient assistance throughout the stay, the staff's commitment to excellence is evident in every interaction.
Additionally, Maya Sanur Resort and Spa boasts a stunning location, receiving a rating of 9.3. Situated in the heart of Sanur, guests can enjoy the convenience of being close to the beach and various attractions, while still enjoying a peaceful and serene atmosphere. Whether it's exploring the local culture, indulging in water sports, or simply lounging by the pool, this resort offers the perfect base to experience all that Bali has to offer.
Exceptional9.1
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The Kids Club is available from 09:00 to 14:00
Provided by verified guests of
Exceptional
10 most recent verified ratings received by the property
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Airport transfer
220 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
Perfect”
We recently stayed for 6 nights. We booked a nest suite but we were upgraded to a lagoon nest suite on arrival. Staying in a lagoon suite made our holiday so much nicer. We could have a quick dip whenever we wanted, especially just before bed. The nest sites also looked lovely, but having the pool at our backdoor was wonderful. The gardens, decor, artwork and setting was so beautiful. Staff were exceptional. We enjoyed the breakfast each morning, along with the simple afternoon tea. It would have been nice to have had the cakes from breakfast offered for afternoon tea as they looked delicious but not something I'd eat in the morning. We enjoyed 1/2 price drinks from 5-7pm each night, it was such a comfortable relaxed setting. We found the location to be very central and walked to most restaurants and shops. This is a chilled out holiday resort. Thank you for such a wonderful trip away.
Dear Alicia, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your recent stay at our resort. We're delighted that you appreciated the convenience of having the pool right at your doorstep and that you found the gardens, decor, artwork, and overall setting to be beautiful. Our team works hard to ensure that each guest has a memorable experience, so we're glad to hear that you found the staff to be exceptional. It's wonderful that you were able to indulge in our breakfast offerings and afternoon tea, and we appreciate your feedback regarding the cakes - we'll certainly take that into consideration for future improvements. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another fantastic holiday in the future! Warm regards, I Putu Eddo Arthawan Resort Manager
Over rated”
Having stayed at so many different class of hotels & resorts in Bali from North to South, from 3 stas to 5 stars, Maya Sanur is simply Over priced & over rated. Service inconsistent frm various departments. Spa is so-so. Restaurants staff at breakfast can be more sincere and geniune, while some seems need interpersonal skills training. They are desperate to please, great you at every corner and become unreal. Some talk non stop to us at our table, shifting every single small plates, cups etc that we had finished, quite disturbing, cant have a peaceful dining moment. Pool over crowded, no sun deck chairs always full, in the end we didnt use the pool. Resort is sparkling clean.. Room not as nice as seen in hotel website. While sitting at the nest room balcony reading one day, I saw a local guy who is sitting on a tall ladder, looking and peep over at me while drilling wall at the next door balcony, i was in shock with the on-going drilling, which he continue despite giving him an ugly look, it was very very disturbing. You called this Maya Sanur Resort and Spa a 5 star hotel? Definitely not returning !
Dear Yew, Thank you for sharing your feedback. We’re sorry to hear that your experience at Maya Sanur did not meet your expectations. We regret that the service was inconsistent and that our staff’s attempts to be accommodating felt intrusive. We will address these concerns with our team and improve our training to ensure more genuine interactions. We also apologize for the overcrowded pool and the disturbance caused by maintenance work. Your comments about the room and overall value are noted, and we will use them to make necessary improvements. Thank you for your insights, and we hope to have the opportunity to offer you a better experience in the future. Best regards, Putu Eddo Arthawan Resort Manager
Relaxing vacation in upscale location”
Sanur has been a great location for relaxing vacation. It is in proximity with good dining places and small shopping. The resort is connected to the beach that make it convenient for morning walk , easy biking (hotel provided complimentary bicycle rental), and even water sport ( there is rental company nearby on the beach for jet ski, kayak, and other). The hotel room is spacious with warm and modern design, very comfortable. However, my room has moisture problem, even with dehumidifier the air still moldy. Fortunately, the other room where my family stay was fine. The staff has been very attentive in cleaning & providing drinking water. The main swimming pool is nice and relaxing, however it can be crowded since the lagoon pool is reserved for lagoon room guest. The hotel offered yoga class and great spa menu. Overall, we really enjoyed our relaxing stay.
Dear Helen, Thank you for taking the time to share your detailed review of your recent stay with us. We're delighted to hear that you enjoyed your relaxing vacation in Sanur and found our location convenient for dining, shopping, and beach activities. It's great to know that you appreciated the complimentary bicycle rentals and the variety of water sports available nearby. We are thrilled that you found your hotel room spacious, comfortable, and well-designed. However, we sincerely apologize for the moisture issue you encountered in your room. Please be assured that we are looking into this matter to prevent future occurrences. Thank you once again for your kind words and constructive feedback. We hope to welcome you and your family back to our resort for another relaxing stay in the future. Warm regards, I Putu Eddo Arthawan Resort Manager
Wonderful hotel in an amazing location ”
I’m glad that your trip to Bali started in Maya Sanur. I think it’s one of the best hotels I’ve ever been, and I traveled a lot. The warmth and kindness of personnel, the attention that every customer gets it’s just amazing. We travelled with two small kids, and they had an amazing time in the club every morning. However we had to accompany them, but the aunties of the club were very sweet and caring. It would be great if the club would be open until at least early dinner, but it closes at 1 pm. Food in the restaurant was delicious, excellent breakfast will all you wish and beyond. Pool area not so big, but it didn’t feel too crowded. Me and my daughter took a cooking class from the hotel chef and we had lots of fun and were happy to be in the company of this wonderful people and learned few local dishes. We also loved the vibes of Sanur and the area itself is very cosy, with many good restaurants outside, promenade along the sea and beautiful views. I would love to return back and will definitely stay in Maya Sanur again.
Dear Katerina, Thank you for staying with us and highlighting delicious food, excellent service, and the kids club. We were delighted you felt that Maya Sanur was the best resort you have ever stayed in and had a memorable experience with the cooking class with our Chef. Indeed, we are strategically located among many eateries, cafes, and shops. We are pleased to know that you will definitely stay again with us and look forward to welcoming you again soon. Best regards, I Putu Eddo Arthawan Resort Manager
Great experience, nice and clean hotel”
My family of 3 stayed in the impressive nest suite room and the bed is huge! My child is 9yo but still have plenty of space in between us. Love the hotel vibes and the room is absolutely nice and clean. Staffs are all friendly and helpful too, the breakfast spread are good with many choices, especially love their bakes! The swimming pool overlooks the sanur beach and we can just sit and relax while enjoying the view. Indeed a 5 star experience and would definitely recommend families with kids to come! Very satisfied and happy with our stay at Maya!
Dear apple, Thank you for choosing to stay with us at Maya and for taking the time to share your wonderful experience! We are delighted to hear that your family enjoyed the impressive Nest Suite room, and it's fantastic to know that the spacious bed provided ample comfort for you and your 9-year-old kid. It's heartwarming to know that our staff's friendliness and helpfulness left a positive impression on you. We understand the importance of a warm and welcoming atmosphere, and we're glad you experienced just that during your stay. We're thrilled that you enjoyed the breakfast spread with its many choices, especially the bakes. Your recommendation to families with kids is greatly appreciated, and we look forward to welcoming you back for another 5-star experience at Maya. Warm regards, I Putu Eddo Arthawan Resort Manager