This property is in high demand!
Booked 6 times in 24h
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Location literally next to Suria KLCC and the Petronas Twin Towers, wi...
Great location, it only takes a minute walk to KLCC.

- Lounge food, Mandarin Grill and poolside bar items (notably chicken wi...
Great restaurant options in the hotel.

- Little Explorer Club and the kids club run regular themed activities (...
My family enjoy staying there especially my young children.

- Pool overlooks KLCC Park at treetop level with attractive night lighti...
Pool, a great one!
- Staff consistently deliver warm, attentive, and professional service w...
Attentive staff, honored all the requests made for the stay.
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Booked 6 times in 24h
Based on 9,773 verified reviews
Nearest transportation options
•
LRT Train Station - KLCC is within 0.28 km
•
KLCC LRT Station is within 0.34 km
Location rating score
There are 268 places in walking distance!
| Value for money | 8.9 |
| Distance to city center | 0.2 km |
| Location rating | 9.7 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 18.0 km |
10.0
Exceptional
9.0
Exceptional
9.5
Exceptional
9.3
Exceptional
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Exceptional
Mandarin Oriental, Kuala Lumpur has a large selection of cuisines and food options for you to choose from while spending your time at this property, which include Buffet in restaurant, International cuisine, Chinese cuisine, Asian cuisine, Western cuisine, and Vegetarian restaurant.
Indulge in your favorite cold drinks at Mandarin Oriental, Kuala Lumpur with the property's available bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.
Mandarin Oriental, Kuala Lumpur features non-water sport and outdoor activities such as tennis courts for you to take joy in.
While on family trip with your loved ones, your children can also discover the fun in sports and recreation facilities offered at Mandarin Oriental, Kuala Lumpur which include kids pool and kids club.
The average travel time to get from Mandarin Oriental, Kuala Lumpur to the airport is 60 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
While lodging at Mandarin Oriental, Kuala Lumpur, take joy in your early morning or evening wander at nearby park which include Standard Chartered Bank Park, KLCC Park, and Desa Kudalari Playground.
Mandarin Oriental, Kuala Lumpur's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Mandarin Oriental, Kuala Lumpur has a total of 30 floors.
67.0% of our verified customer ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Mandarin Oriental, Kuala Lumpur down in the review section.
The nearest train, metro, or bus station is LRT Train Station - KLCC, 280.11 m away from Mandarin Oriental, Kuala Lumpur.
Mandarin Oriental, Kuala Lumpur’s neighborhood is Kuala Lumpur City Centre which consists of popular restaurants such as K Fry Urban Korean @ Suria KLCC, THIRTY8 Restaurant, Bar & Lounge, and Poseidon Reserve Caviar & Oyster Bar.
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Experience Luxury and Elegance at Mandarin Oriental Kuala Lumpur
Located in the heart of Kuala Lumpur, Malaysia, Mandarin Oriental Kuala Lumpur is a prestigious 5-star hotel that offers a truly luxurious and elegant experience. With its prime location just 0.2 km from the city center, this hotel is the perfect choice for both business and leisure travelers seeking convenience and sophistication.
Built in 1998, Mandarin Oriental Kuala Lumpur has established itself as a landmark in the city, providing exceptional service and world-class amenities. Boasting a total of 629 beautifully appointed rooms, guests can expect nothing less than absolute comfort and style during their stay. Whether you choose a Deluxe Room, a Club Room, or one of the luxurious suites, each accommodation is meticulously designed to ensure a memorable experience.
Check-in time at Mandarin Oriental Kuala Lumpur begins at 03:00 PM, allowing guests ample time to settle in and prepare for their stay. The hotel's check-out time is until 12:00 PM, providing a relaxed and unhurried departure. For travelers flying in and out of Kuala Lumpur, the hotel offers a convenient time to airport of approximately 60 minutes, ensuring a seamless journey.
Renovated in 2018, Mandarin Oriental Kuala Lumpur exudes a contemporary charm that seamlessly blends with its timeless elegance. The hotel's attention to detail is evident in every aspect, from the meticulously designed rooms to the exquisite dining options and state-of-the-art facilities.
Please note that Mandarin Oriental Kuala Lumpur's child policy does not allow children to stay free of charge. Extra charges may apply for children, making it an ideal choice for those seeking a sophisticated and tranquil environment. Experience the epitome of luxury and indulge in the finest hospitality at Mandarin Oriental Kuala Lumpur.
Unwind and Indulge in Mandarin Oriental Kuala Lumpur's Entertainment Facilities
Nestled in the heart of Kuala Lumpur, Mandarin Oriental Kuala Lumpur offers a wide array of entertainment facilities to ensure a truly unforgettable stay. Whether you're looking to relax, rejuvenate, or simply have a great time, this luxurious hotel has it all.
Step into a world of retail therapy at the hotel's exclusive shops, where you can browse through a selection of high-end brands and find the perfect souvenir to take home. For those seeking a vibrant nightlife experience, the hotel's bar and nightclub are the perfect spots to enjoy signature cocktails and dance the night away.
Indulge in a pampering session at the salon, where professional stylists will transform your look and leave you feeling refreshed. After a long day of exploring the city, unwind in the hot tub or sauna, or rejuvenate your senses in the steam room. For the ultimate relaxation, head to the spa and indulge in a variety of treatments designed to melt away stress and leave you feeling rejuvenated.
Surrounded by lush greenery, the hotel's garden provides a tranquil escape from the bustling city. Take a leisurely stroll or find a quiet spot to sit and enjoy the peaceful ambiance. Lastly, don't forget to visit the gift/souvenir shop to pick up unique mementos to remember your stay.
With its impressive range of entertainment facilities, Mandarin Oriental Kuala Lumpur ensures that every guest's stay is filled with excitement, relaxation, and unforgettable experiences.
Stay Fit and Active at Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur offers a range of top-notch sports facilities to ensure that guests can stay fit and active during their stay. The hotel boasts a state-of-the-art fitness center equipped with the latest exercise machines and equipment. Whether you're looking to lift weights, do cardio exercises, or engage in strength training, this fitness center has everything you need to achieve your fitness goals. Best of all, access to the fitness center is complimentary for all guests, allowing you to maintain your workout routine without any additional charges.
For those who prefer outdoor activities, Mandarin Oriental Kuala Lumpur features two tennis courts where guests can enjoy a friendly match or practice their serves. The well-maintained courts provide the perfect setting for an exhilarating game of tennis. After an intense workout, guests can cool off and relax in the hotel's inviting outdoor pool. Take a refreshing dip in the crystal-clear water or simply lounge by the poolside and soak up the sun. The poolside bar offers a variety of refreshing beverages and snacks, ensuring that you stay hydrated and energized throughout your day of leisure.
In addition to the fitness center and tennis courts, the hotel also offers a dedicated yoga room for guests seeking a more holistic approach to fitness. Whether you're a beginner or an experienced yogi, the serene and tranquil ambiance of the yoga room provides the ideal space for practicing mindfulness and finding inner peace. Join a group class or enjoy a private session tailored to your specific needs. With its comprehensive range of sports facilities, Mandarin Oriental Kuala Lumpur is the perfect destination for fitness enthusiasts and those who want to stay active while enjoying their stay in Kuala Lumpur.
Convenience Facilities at Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own room. The hotel also provides a laundry service, making it easy for guests to have their clothes cleaned and ready for wear during their stay.
For added convenience, Mandarin Oriental Kuala Lumpur offers safety deposit boxes, allowing guests to securely store their valuables. The hotel's concierge is always on hand to assist with any requests or inquiries, ensuring that guests have a seamless experience throughout their stay.
In addition, the hotel provides Wi-Fi in public areas, allowing guests to stay connected and browse the internet with ease. For guests who prefer to smoke, there is a designated smoking area available. Free Wi-Fi is also available in all rooms, ensuring that guests can stay connected and productive during their stay.
Other convenient facilities include dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping. These amenities are designed to make guests' stay as convenient and comfortable as possible, allowing them to focus on enjoying their time in Kuala Lumpur.
Convenient Transport Facilities at Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it effortless to reach the hotel upon arrival. Additionally, the hotel offers tours to help guests explore the vibrant city of Kuala Lumpur, allowing them to discover its rich cultural heritage and iconic landmarks with ease.
Parking is made easy at Mandarin Oriental Kuala Lumpur, with valet parking services available for guests who prefer a more convenient option. The hotel also offers a spacious onsite car park, ensuring that guests can easily park their vehicles during their stay. What's more, the car park is free of charge, providing added convenience and value for guests. Whether guests choose to self-park or opt for valet parking, Mandarin Oriental Kuala Lumpur ensures that parking is a stress-free experience with no additional charges applied.
Luxurious Room Facilities at Mandarin Oriental Kuala Lumpur
Step into a realm of comfort and elegance at the Mandarin Oriental Kuala Lumpur, where each room is designed to provide an unparalleled experience. Enjoy the perfect climate year-round with individually controlled air conditioning, ensuring a refreshing retreat from the vibrant city outside. Each room is adorned with plush linens and soft towels, complemented by bathrobes that invite you to unwind in style. Stay entertained with a state-of-the-art television featuring satellite and cable options, or indulge in a selection of beverages from the well-stocked mini bar and coffee/tea maker, all while enjoying the convenience of complimentary bottled water.
The spacious accommodations feature a separate living room, ideal for relaxation or hosting guests. Blackout curtains allow you to create your own oasis of tranquility, while the thoughtfully provided toiletries ensure you feel pampered during your stay. A refrigerator is also available to keep your refreshments cool, making every moment spent in your room a delightful one. At Mandarin Oriental Kuala Lumpur, every detail is curated to provide a luxurious and comfortable experience that will make your stay unforgettable.
Exquisite Dining Experiences at Mandarin Oriental Kuala Lumpur
Indulge in a culinary journey like no other at Mandarin Oriental Kuala Lumpur, where a range of exquisite dining facilities await to satisfy every palate. From the convenience of 24-hour room service to the bustling coffee shop, there is something to cater to every dining preference.
Start your day with a delightful breakfast buffet at the hotel's restaurant, where a wide selection of international and local dishes are served. For those seeking halal cuisine, the hotel also offers a dedicated halal restaurant, ensuring a memorable dining experience for all guests.
Whether you prefer to dine in the comfort of your room or enjoy a meal in a vibrant setting, Mandarin Oriental Kuala Lumpur has you covered. With daily housekeeping ensuring a clean and inviting atmosphere, you can relax and savor the flavors of the hotel's exceptional dining facilities.
Luxurious Room Offerings at Mandarin Oriental Kuala Lumpur
At the Mandarin Oriental Kuala Lumpur, guests are invited to indulge in an array of exquisitely designed room offerings that cater to every traveler's needs. The Deluxe Park View Room features a serene 40 square meters of space, complete with two single beds, perfect for friends or family traveling together. For those seeking a touch of elegance, the Club Deluxe City View Room offers a king bed in the same generous layout, providing stunning views of the vibrant cityscape. The Club Park View Room and Club Twin Towers View Room also showcase the hotel's commitment to luxury, each with a king bed or twin beds, respectively, ensuring comfort and style.
For a more spacious retreat, the Club Suite King Bed spans an impressive 165 square meters, ideal for those who appreciate room to breathe and unwind. The Executive Park View Room, with its 48 square meters, and the Deluxe City View Room, both featuring king or twin beds, provide guests with a perfect blend of comfort and convenience. Families will appreciate the expansive 2 Bedroom Park Suite or the 2 Bedroom Twin Towers Suite, each offering ample space for relaxation and togetherness. Booking these luxurious accommodations through Agoda ensures you receive the best prices available, combined with a hassle-free experience that allows you to focus on enjoying your stay in this magnificent hotel.
Discover the Vibrant Kuala Lumpur City Centre
Located in the heart of Kuala Lumpur, Malaysia, Mandarin Oriental Kuala Lumpur offers a convenient and vibrant base for exploring the city. Situated in the iconic Kuala Lumpur City Centre (KLCC), guests will find themselves surrounded by a plethora of attractions, shopping malls, and entertainment options.
One of the highlights of the area is the iconic Petronas Twin Towers, which stand tall as the city's most recognizable landmark. Visitors can marvel at the stunning architecture and enjoy breathtaking views from the observation deck on the 86th floor. Just a short stroll away is the Suria KLCC mall, where guests can indulge in a world-class shopping experience, featuring renowned international brands and local boutiques.
For those seeking cultural experiences, the nearby Aquaria KLCC provides a fascinating underwater adventure, showcasing an impressive collection of marine life. Nature enthusiasts can also explore the KLCC Park, a sprawling green oasis amidst the bustling city, offering a serene escape with lush gardens, jogging tracks, and a stunning lake.
With its central location, the Kuala Lumpur City Centre offers easy access to a variety of dining options, ranging from local street food to fine dining restaurants. Visitors can savor the diverse flavors of Malaysian cuisine or indulge in international dishes from around the world.
Whether you are a shopaholic, a culture enthusiast, or a food lover, the vibrant Kuala Lumpur City Centre has something to offer everyone. Stay at Mandarin Oriental Kuala Lumpur and immerse yourself in the energy and excitement of this dynamic neighborhood.
Convenient Transportation from Kuala Lumpur Airports to Mandarin Oriental Kuala Lumpur
Located in the heart of Kuala Lumpur City Centre, Mandarin Oriental Kuala Lumpur is easily accessible from the nearby airports. Traveling from Kuala Lumpur International Airport (KLIA) or Sultan Abdul Aziz Shah Airport (also known as Subang Airport) to the hotel is a breeze, thanks to the various transportation options available.
If you arrive at Kuala Lumpur International Airport (KLIA), you have several transportation choices to reach Mandarin Oriental Kuala Lumpur. The most convenient and popular option is to take a taxi or ride-sharing service directly from the airport. The journey takes approximately 50 minutes, depending on traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train, which provides a direct connection from the airport to KL Sentral Station. From there, you can easily transfer to a taxi or ride-sharing service to reach the hotel.
For those arriving at Sultan Abdul Aziz Shah Airport (Subang Airport), the hotel is approximately a 40-minute drive away. Taxis and ride-sharing services are readily available at the airport, offering a convenient and hassle-free way to reach Mandarin Oriental Kuala Lumpur. Additionally, you can also choose to take the KLIA Ekspres train from Subang Jaya Station to KL Sentral Station, and then transfer to a taxi or ride-sharing service for the final leg of your journey.
No matter which airport you arrive at, reaching Mandarin Oriental Kuala Lumpur is a seamless experience with the range of transportation options available. Whether you prefer the convenience of a taxi, the efficiency of a train, or the flexibility of a ride-sharing service, you can easily access this luxurious hotel in the heart of Kuala Lumpur City Centre.
Explore Kuala Lumpur's Iconic Landmarks and Attractions near Mandarin Oriental Kuala Lumpur
Located in the heart of Kuala Lumpur, Mandarin Oriental Kuala Lumpur offers easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Petronas Twin Towers, a symbol of Malaysia's modernity and architectural prowess. Take a stroll through the KLCC Park, a lush green oasis nestled at the foot of the towers, where you can relax and enjoy the serene surroundings.
For breathtaking panoramic views of the city, head to Menara Kuala Lumpur, also known as KL Tower. This iconic telecommunications tower offers an observation deck that allows you to marvel at Kuala Lumpur's skyline from a height of 421 meters.
If you're traveling with family, make sure to visit Aquaria KLCC, an impressive oceanarium located beneath the Kuala Lumpur Convention Centre. Here, you can explore a fascinating underwater world and get up close with a variety of marine creatures.
For a leisurely walk, the KLCC - Bukit Bintang Pedestrian Walkway is a must-visit. This covered walkway connects the KLCC area to Bukit Bintang, Kuala Lumpur's premier shopping and entertainment district.
Nature enthusiasts will appreciate the proximity to KL Forest Eco Park, a lush tropical rainforest in the heart of the city. Take a guided tour or explore the canopy walkways to experience the beauty of Malaysia's natural heritage.
Immerse yourself in the rich cultural heritage of Kuala Lumpur by visiting Masjid Jamek Kampung Baru, a historic mosque located at the confluence of the Klang and Gombak rivers.
With its prime location, Mandarin Oriental Kuala Lumpur offers an ideal starting point to discover the vibrant city of Kuala Lumpur and its many attractions.
Convenient Public Transport Stations Near Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur is ideally located near several public transport stations, making it a breeze for guests to explore the vibrant city of Kuala Lumpur. The hotel is just a short walk away from Raja Chulan Monorail Station, which provides easy access to popular attractions such as Bukit Bintang shopping district and the iconic Petronas Twin Towers.
For those looking to explore further, Ampang Park LRT Station is also conveniently close to the hotel. This station connects to the Kelana Jaya Line, allowing guests to easily reach destinations like KL Sentral, the transportation hub of Kuala Lumpur.
Additionally, Bukit Nanas Monorail Station is within walking distance from the hotel, providing a convenient way to explore the city's attractions, including the Kuala Lumpur Tower.
With the LRT Train Stations nearby, such as Damai LRT, Kampung Baru LRT, Dato' Keramat LRT, and Jelatek LRT, guests have even more options to travel around Kuala Lumpur effortlessly. These stations connect to various parts of the city, ensuring that guests can easily reach popular destinations like KLCC and Chinatown.
Whether you're a business traveler or a tourist, staying at Mandarin Oriental Kuala Lumpur guarantees easy access to the city's public transport network, allowing you to explore the best of Kuala Lumpur with ease.
A Gastronomic Haven in the Heart of Kuala Lumpur
Mandarin Oriental Kuala Lumpur is surrounded by an array of exquisite dining establishments that will tantalize your taste buds. Just steps away from the hotel, you will find ZENZERO Restaurant & Wine Bar, offering a delightful fusion of Italian and Mediterranean cuisine. For a taste of authentic Malaysian flavors, Restoran Nasi Kandar Pelita is a must-visit, serving up mouthwatering local dishes. If you're looking for a unique dining experience with breathtaking views, head to Atmosphere 360, a revolving restaurant perched atop the iconic KL Tower. Tapak Urban Street Dining is a vibrant food truck park where you can savor a variety of local and international street food. For a taste of Latin American cuisine, Fuego at Troika Sky Dining is the place to be, offering a menu inspired by the flavors of South America. K Fry Urban Korean @ Suria KLCC is a popular spot for Korean fried chicken lovers, while Cantaloupe at Troika Sky Dining offers a fine dining experience with panoramic views of the city. Kenny Hills Bakers, Ampang is a hidden gem known for its delectable pastries and artisanal bread. If you're a seafood enthusiast, Poseidon Reserve Caviar & Oyster Bar is the perfect spot to indulge in fresh oysters and caviar. For a taste of classic Chinese cuisine, 1919 Restaurant is a local favorite, serving up traditional dishes with a modern twist.
Shop 'til you drop at Kuala Lumpur's premier shopping landmarks
Located in the heart of Kuala Lumpur, Mandarin Oriental Kuala Lumpur is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a short distance away, you'll find Ampang Park Shopping Centre, a popular destination for fashion enthusiasts with its wide range of trendy boutiques and high-end brands like Louis Vuitton and Uniqlo. For book lovers, Kinokuniya is a must-visit, offering an extensive collection of books and magazines. If you're looking for unique home decor items, Tear Proof and Abee Rugs have a wide selection of exquisite pieces to choose from. Art enthusiasts will be delighted by nikorex display, where you can find a variety of art supplies and materials. And for those who appreciate fine craftsmanship, Tenmoku Pottery offers beautifully handcrafted ceramics. If you're in the mood for a more upscale shopping experience, The Intermark Mall is just a stone's throw away, featuring a mix of luxury brands and international retailers. With all these shopping landmarks at your doorstep, Mandarin Oriental Kuala Lumpur is the perfect base for a memorable shopping spree in Kuala Lumpur.
Luxury at an Affordable Price - Mandarin Oriental Kuala Lumpur
Indulge in the opulence of Mandarin Oriental Kuala Lumpur without breaking the bank. With an average price of $223 per room, this luxury hotel offers an unbeatable value for the discerning traveler. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, Mandarin Oriental Kuala Lumpur provides a world-class experience at an affordable price.
Step into a realm of elegance and sophistication as you enter the resplendent lobby of Mandarin Oriental Kuala Lumpur. The hotel boasts luxurious rooms and suites that are meticulously designed to provide the utmost comfort and style. From the plush furnishings to the breathtaking views of the city skyline, every detail has been carefully curated to create an unforgettable experience for guests.
Whether you're visiting Kuala Lumpur for business or pleasure, Mandarin Oriental Kuala Lumpur offers a range of amenities and services that cater to your every need. Indulge in a rejuvenating spa treatment, take a dip in the infinity pool overlooking the city, or savor exquisite culinary delights at the hotel's award-winning restaurants. With its exceptional service and unparalleled attention to detail, Mandarin Oriental Kuala Lumpur truly sets itself apart from the rest, offering a luxurious stay at a fraction of the price.
Excellent Hospitality and Friendly Staff
Mandarin Oriental Kuala Lumpur has received glowing reviews from its satisfied guests. Visitors have expressed their intention to return and recommend the hotel to their friends and family. The staff at the hotel are consistently praised for their friendliness and professionalism, making guests feel welcome and comfortable throughout their stay. The rooms are described as clean, well-maintained, and equipped with comfortable beds and pillows. The hotel's strategic location is also highlighted as a positive aspect, allowing guests to easily explore the city. Additionally, the impeccable service and excellent breakfast further contribute to the overall positive experience at Mandarin Oriental Kuala Lumpur.
Exquisite Luxury and Exceptional Service at Mandarin Oriental Kuala Lumpur
Step into a world of exquisite luxury and exceptional service at Mandarin Oriental Kuala Lumpur. With an overall rating of 9.3, this prestigious hotel has garnered rave reviews from its satisfied guests. From the moment you enter, you will be greeted by a warm and welcoming atmosphere, where every detail has been carefully curated to ensure a truly memorable stay.
One of the standout features of Mandarin Oriental Kuala Lumpur is its exceptional staff performance, which has earned a remarkable rating of 9.4. The dedicated team goes above and beyond to cater to the needs of each guest, providing personalized service with a genuine smile. Whether it's arranging transportation, recommending local attractions, or attending to any special requests, the staff's attentiveness and professionalism are second to none.
The hotel's location, rated at an impressive 9.6, is another highlight that guests rave about. Situated in the heart of Kuala Lumpur, this urban oasis offers convenient access to the city's major attractions, shopping districts, and business centers. With its prime location, guests can easily explore the vibrant city and immerse themselves in the rich culture and heritage of Malaysia.
Exceptional9.3
Facilities
Exceptional9.7
Location
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Exceptional
10 most recent verified ratings received by the property
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Guests had a comfortable and pleasant stay thanks to the hotel's excellent and friendly staff. The hotel's great location next to KLCC and Suria KLCC mall provided convenience for shopping, dining, and exploring the city. The clean and spacious rooms were also a major plus for a comfortable stay. The hotel's proximity to Rapid KL or LRT stations made it easy for guests to travel within the vicinity. Many guests enjoyed nice views of KLCC and Petronas Twin Tower from their rooms.
Some guests reported noise and thin walls causing disturbances during their stay.
Service
Location
Breakfast
Cleanliness
Room comfort
Pool
Check in
Room view
Room size
10.0Exceptional
We had a very pleasant stay at Mandarin Hotel with our young children. The room was clean, comfortable and spacious enough for the family. The staff were warm, attentive and always ready to assist, which made our stay feel easy and welcoming. The hotel facilities were well maintained, and the location was convenient for getting around. Overall, it was a relaxing and enjoyable family experience, and we would gladly stay here again.
Dear Guest Thank you for your excellent rating and wonderful review following your recent stay at Mandarin Oriental, Kuala Lumpur. We are delighted to know that you and your family had such a pleasant and relaxing stay with us. It is especially rewarding to receive your kind compliments and attentive service provided by our colleagues which I look forward to share with the team. Thank you once again for your support. We look forward to welcoming you and your family back for another enjoyable stay in the future. Best regards General Manager
9.6Exceptional
Stayed at our favorite hotel. Slight issue with our room so we were upgraded. Staff were helpful and communicative. Issue handled well. Room was clean and luxurious. Facilities were great- gym and pool are lovely. Pool service is excellent. Jacuzzi was nice, but sometimes out of service for maintenance. Will definitely return. Great location for shopping and food too.
Dear Guest Thank you for your wonderful review following your recent stay at Mandarin Oriental, Kuala Lumpur. We appreciate your comments regarding the occasional Jacuzzi maintenance and have shared them with the relevant team for review as we continuously strive to ensure our facilities remain in the best possible condition for our guests. Apart from this, we are delighted to know that your stay was nothing short of exceptional. We are especially grateful for your kind recognition of our colleagues and your gracious feedback will certainly be shared with the team as it serves as great encouragement for them to continue delivering exceptional experiences to our valued guests. Thank you for your kind patronage and we look forward to welcoming you back for another enjoyable experience. Best regards General Manager
9.6Exceptional
The location is great, and the staff are friendly and polite. My wife even received a small cake for her birthday. Overall, we are very satisfied. However, there was a small incident on the second day of our stay. In the afternoon, when we returned to our room to rest, the fire alarm went off. We later learned from the staff that it was a fire alarm test, which startled us. We hope that next time there will be such testing, we can be informed in advance so that we can prepare.
Dear Guest Thank you very much for sharing your feedback and Happy Belated Birthday once again to your wife. We sincerely apologise for the alarm disturbance you experienced during your stay. We understand how unexpected this must have been and appreciate your feedback regarding advance notification. We will certainly review improvement on the matter as we continue to review our procedures to ensure minimal disruption while maintaining safety standards. Apart from this we are glad to hear that overall, you had a satisfying stay with us and hope to welcome you back again for an even more comfortable and seamless stay. Best regards General Manager
10.0Exceptional
The location was incredibly convenient, making it easy to explore nearby attractions on foot. The pool was well maintained. The room was spotless and clean. Friendly and attentive staff made the stay even more enjoyable.
Dear Guest, Dear Guest Thank you for your excellent rating and review following your recent stay at Mandarin Oriental, Kuala Lumpur. We are delighted to know that you had such an enjoyable stay and greatly appreciate your kind compliments on our colleagues. Your gracious comments when shared with the team will motivate them further to deliver exceptional service to our valued guests. We look forward to welcoming you back for another memorable stay in the near future. Best regards General Manager
280 meters to public transportation
Airport transfer
Currency exchange
Located in Kuala Lumpur tourist area
10.0Exceptional
“Good place to stay in KL”
Lokasinya sangat strategis, kamar hotelnya besar, bersih, fasilitas lengkap dan pemandangan nya bagus langsung ke Petronas. Sarapannya banyak pilihan dan enak! Kids friendly. Staff juga sangat ramah dan membantu, terima kasih
Dear Guest Thank you for your wonderful review following your recent stay. We are delighted to hear that your stay was nothing short of exceptional and are especially pleased that you and your family enjoyed the breakfast selection. Your kind recognition of our colleagues' friendliness and helpfulness is truly appreciated and will be shared with the team. Thank you once again for your support. We look forward to welcoming you and your family back to Mandarin Oriental, Kuala Lumpur in the near future. Best regards General Manager