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8.9
Excellent
4,579 reviews
4,579 reviews
"Spacious, clean and convenient."
"The room is clean and neat."
"The location is just wonderful."
"Hotel is big n comfortable to stay."
"Big spacious room with good view!"
9.2
Exceptional
Location rating score
Lotte Hotel Busan
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Seo-myeon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Haeundae Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Hygiene Plus
Sparkling clean
Located in heart of Busan
Check-in [24-hour]
Airport transfer
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Golf course [on-site]
Check-in/out [express]
Luggage storage
15 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 0.5 Km |
Location rating | 9.2 |
Nearest airport | Gimhae International Airport (PUS) |
Distance to airport | 10.1 km |
What dining options are provided at Lotte Hotel Busan?
Start off your day with Lotte Hotel Busan's available cuisine and food options which includes an array of options such as Buffet in restaurant, Asian cuisine,and International cuisine for you to choose from.
Does Lotte Hotel Busan offer spa services?
You can benefit from your stay at Lotte Hotel Busan much more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening even better.
What steps does Lotte Hotel Busan take in terms of hygiene, safety, and cleanliness?
Lotte Hotel Busan meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with temperature check for guests and staff, doctor/nurse on call, body thermometer, and free face masks for extra safety measures and hygiene protocols.
What is the typical travel time to the closest airport from Lotte Hotel Busan?
The average travel time to get from Lotte Hotel Busan to the airport is 20 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
How many floors does Lotte Hotel Busan have?
Lotte Hotel Busan has a total of 43 floors.
What payment options are supported at Lotte Hotel Busan?
Enjoy the comfort of easy payment at Lotte Hotel Busan which accepts up to 9, with payment card options consisting of MasterCard, Visa, UnionPay, American Express, and Cash.
What is the typical rating that past Families with older children have given to Lotte Hotel Busan?
Verified families with older children that have stayed at this property have given Lotte Hotel Busan an average rating of 9.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Lotte Hotel Busan?
Past group travelers that have stayed at this property have given Lotte Hotel Busan an average rating of 8.9. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Lotte Hotel Busan?
The closest train, metro, or bus station is Cheyuk Park Station, 10022.36 m away from Lotte Hotel Busan.
Can special events be hosted at Lotte Hotel Busan?
This property has an indoor venue for your special get together. Large events and gatherings including weddings can be hosted at Lotte Hotel Busan. Services for in-house planning are available to help your event go smoothly.
10
"Spacious, clean and convenient."
Guok
|
December 29, 2022
8
"The room is clean and neat."
Hellen
|
September 29, 2022
10
"The location is just wonderful."
CHEN
|
July 3, 2023
Lotte Hotel Busan
See the best of Busan with a stay at Lotte Hotel Busan, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Lotte Hotel Busan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Busan. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Lotte Hotel Busan. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Lotte Hotel Busan also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Lotte Hotel Busan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and casino. Lotte Hotel Busan has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Lotte Hotel Busan. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, yoga room and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Busan. The most well-known nearby local attraction is Gamcheon Culture Village which is located just about 7.7 km away. Whatever you may be looking to buy on your trip to Busan, chances are you'll find it at Jagalchi Market located 7.0 km away.
Reasons to stay here
Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
8.9
Housekeeping
23 mentions
Breakfast
16 mentions
Food & Dining
11 mentions
Internet
11 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
※ Check-in location: 1st floor front desk (available from 03:00 pm)
・Please note that check-in may be concentrated between 03:00 pm and 05:00 pm. (Check-out 11:00 am)
※ Spa & Fitness (Includes Gym, Sauna, Pool / Closed on the 4th Wednesday of every month)
1. Sauna, gym : 06:00 am ~ 08:00 pm
· Gym: No entry under the age of 19
· Sauna: No entry under the age of 14
· Free for 1 person (up to 2 people) per room per night.
· When using the sauna, people with tattoos and those who have been drinking are restricted from entering the sauna.
2. Indoor / Outdoor swimming pool (10-minute break from 50 minutes to the hour of every hour)
· All-season heated pool operation (closed on the 4th Wednesday of every month)
· Hours (June) - Sunday ~ Friday
: Part 1: 09:00 ~ 10:30 / Part 2: 11:00 am ~ 04:00 pm / Part 3: 04:30 pm ~ 07:30 pm / Part 4 (No Kids): 08:00 pm ~ 10:00 pm
*No children allowed for Part 4
- Saturdays & Holidays
: Part 1: 09:00 ~ 10:30 / Part 2: 11:00 am ~ 01:00 pm / Part 3: 01:30 pm ~ 04:30 pm / Part4: 05:00 pm ~ 08:00 pm/ Part5 (No Kids) : 08:30 pm ~ 10:30 pm
*No children allowed for Part 5
· Hours (July & August)
: Part 1: 09:00 ~ 10:30 / Part 2: 11:00 am ~ 01:00 pm / Part 3: 01:30 pm ~ 04:30 pm / Part4: 05:00 pm ~ 08:00 pm / Part5 (No Kids) : 08:30 pm ~ 10:30 pm
*No children allowed for Part 5
· Hours of use may vary depending on weather conditions. Please contact Fitness Center to check detailed hours.
· When using the swimming pool, if you have tattoos, we ask you not to expose them with a rash guard, etc.
· Free admission for Premier room types or higher (admission fee applies for Deluxe room types)
· Convenience facilities: Cabana, sun bed, day bed
※ Guests under the age of 14 cannot use the Club Lounge.
※ Club lounge available rooms: Club Deluxe Double/Twin, Club Premier Double, Club Premier Suite Double
※ Notice of changed business hours of hotel restaurants. Please visit hotel official website.
※ Lotte Hotels & Resorts is working hard to protect the beautiful nature and precious environment.
As part of the ‘Re:think’ campaign, toothbrushes, toothpaste, razors, and shaving gel are not provided to help reduce the use of single-use items. (From April 15, 2022)
For more detailed reservation information, please check the confirmation email (mobile voucher) or contact the reservation office.
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400 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Busan
Our favorite hotel in Busan”
Apart from it having the most ideal location (easy to get taxis, beside the train station, surrounded by delicious restaurants & endless shops)... housekeeping was a dream! They even rearranged our personal toiletries in the bathroom by size so they'll look better - like a store display shelf. We appreciate small things like that. Thoughtful service - we loved it! Plus guest services are also topnotch. When you ask for something, they immediately send it to your room. When we complained about the not so cold air-conditioning in our room, they transferred us to a bigger, better room with stronger air conditioning and also provided a fan to ensure our comfort. 5 star service indeed!
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Best Hotel in Busan”
I have never ever reviewed a hotel, but I think this time I have to review it honestly I would say this is the best hotel in Busan, the cleanliness is superb, the staffs are amazing helpful, the service is absolutely great. Eventhough the room is quite old, but I do not feel regret to choose this hotel. Two thumbs up for your hospitality guys
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Great stay in the heart of the city”
Lotte Hotel Busan is located 10mins away from Busan Station in the Seomyeon District. The property is highly accessible, with the subway just in the underground of the hotel, and the bus station outside its doorstep. Check in was swift. The front desk agent was very friendly. Bell service was very courteous and since he knew we were in town for the concert, he gave us a few tips on where to go and what to do. Breakfast was superb. A great selection of international and local fare. Dining staff were very attentive. Will definitely revisit! PS: Loved the purple YTC special madeleines from the hotel's DeliHans outlet. Sooo delicious!
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AWESOME HOTEL ”
Everything about the hotel was amazing. Close enough to the beaches, tons of places to eat and drink outside, close to the fish market. Great and comfortable room and they have the best hotel gym I have seen ever. You can actually deadlift! No rooftop pool and jacuzzi as the pictures had advertised. Was bummed about that. The restaurant La Siene is awesome too.
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Perfect! ”
Excellent location and very nice and comfortable hotel room. What really makes my hotel stay special is the Lotte Hotel Busan staff. From the porter service to the check-in/check-out process, everything was done professionally and with a smile! I also had Christmas lunch at Mugunghwa and the food was fantastic - service was impeccable with the provision of a private room for our party of four. Only drawback is the relatively heavy traffic in the area and the limited parking space reserved for hotel guests. Nonetheless, I am looking forward to returning and staying in another Lotte Hotel in the near future!
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Very Nice Hotel with great service”
We are a family of 6 people and the hotel let us have an interconnecting room which was really nice. Subway right below the hotel and department store with a nice food court right beside. Near the area has a lot of nice food around as well and many malls, with 2 subway lines it is also easy to travel around Busan. Great facilities as well. Really love the services provided even having the options to change our pillows to different kinds like the buckwheat pillows, memory foam pillows etc. Really great stay.
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Stayed with a deal”
Got a good deal from Agoda so i feel the stay worth every cent. Best feature is the warm water sauna
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Exceptional”
Big spacious room with good view! Room was kept clean and comfortable though interior is dated and probably be needing an upgrade in due time! Remember to carry on your own full toiletries like toothbrush if you do not want pay for one. Met hotel staff Harry Park at Concierge and he is so helpful with giving great advise on our travel itinerary up to transportation tips! He definitely make the stay so much more welcoming!
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Best Hotel for Honeymoon”
This is our second time in Lotte Hotel Busan and we really loved it. It is centrally located within the vicinity of public transportation and perfect for travelers like us. We arrived earlier than the check in time but they allow us to check in early. They also provided honeymoon cake for us. The room is well-maintained and has all the basic necessities you need. They also care about your safety. They have thermal scanners on the lobby to check if someone has fever before entering the hotel.
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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.
Great ”
Top notch service and facilities. If you’re a foreigner, note that they do enforce swim caps in the indoor pools. Housekeeping, front desk staff, etc we’re all amazing. We would definitely stay again.
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Exceptional”
Excellent service rendered by Mr Dominic Kim in finding a hospital to carry out a polymerase chain reaction test (required under current covid19 travel regulations) for my husband and I. He also helped fix the appointment and gave us directions how to get to the hospital. As both my husband and I do not speak Korean, we would not be able to comply with the covid19 travel regulations without his help.
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Wonderful time in Busan @ Lotte Hotel”
Best experience in Busan! Nothing short of expectations! Clean rooms and facilities, friendly and helpful staff too. 👍👍👍 Can’t wait for my next Busan adventure and I’ll definitely return to Lotte Hotel! 👍
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The best price and location”
Harga tidak mahal tetapi fasilitas lengkap
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Must stay!”
Spacious, clean and convenient. We love it.
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Can’t go wrong with this hotel”
Hotel is centrally located, close to most key attractions and restaurants. What impressed us the most was its outstanding staff. Every staff we encountered was very friendly and eager to help and worked hard to please their guests, especially Joy who carried our luggage’s to our room and politely declined a tip. She also gave us great recommendation for restaurants nearby and made sure to check back with us to find out if we were happy with her recommendations. She far exceeded our expectation!
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Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.
Standard 5stars hotel expectations ”
Excellent location. Will stay there again.
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OBSESSED!! ”
We booked a premium double room and were on the 37th floor with the most incredible city view! Wow, wow, wow! The room was beautiful and this hotel is really close to a subway entrance and is attached to an incredible shopping mall! Plus, the sauna was amazing!
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5star service”
Everything about this hotel is perfect.
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Great stay in Busan”
The staffs were very helpful and the location of the hotel is in city center connected to train station
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Thank you Lotte!”
Best hotel in Busan!
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