Exterior view, JW Marriott Hotel Medan in Medan
Guest room, King or Twin/Single Bed(s) - Bed, JW Marriott Hotel Medan in Medan
Bar/lounge, JW Marriott Hotel Medan in Medan
JW Marriott Hotel Medan
Restaurant, JW Marriott Hotel Medan in Medan
JW Marriott Hotel Medan
JW Marriott Hotel Medan

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8.9Excellent

3,803 reviews

3,803 reviews

Cleanliness 9.1
Facilities 9.0
Service 9.0
Location 8.9
Room comfort and quality 8.9
Value for money 8.8
See map

8.9Excellent

Location rating score

Excellent location - 20 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Deli Plaza
190 m
Putri Hijau Driving Range
530 m
Popular landmarks
Center Point Mall
750 m
Tjong A Fie's Mansion
1.3 km
Shri Mariamman Temple
1.5 km
Rahmat International Wildlife Museum & Gallery
2.1 km
Gunung Timur Temple
2.1 km
Closest landmarks
RSU Tembakau Deli
340 m
Main Post Office
500 m
Putri Hijau Hospital
500 m
Rumah Sakit Putri Hijau
520 m
Rumah Sakit Umum Melati
570 m

JW Marriott Hotel Medan

Jl. Putri Hijau No. 10, Medan Perjuangan, Medan, Indonesia, 20111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Medan Perjuangan part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

630 meters to public transportation

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money8.8
Distance to city center1 km
Location rating8.9
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.5 km

Rooms available at JW Marriott Hotel Medan

Excellent
Room comfort & quality

8.9

Executive Deluxe Room, Executive lounge access, 1 King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room, Executive lounge access, Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Room, Executive lounge access, Guest room
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Deluxe Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Panoramic View, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Executive Twin Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Room, Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Junior Suite, Executive lounge access, 1 King
...
  • Room size: 90 m²/969 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Panoramic View, Guest room, 1 King, Panoramic City view
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive lounge access, Larger Guest room, 1 King
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Top things to do in Medan

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What type of restaurant cuisines are offered at JW Marriott Hotel Medan?

JW Marriott Hotel Medan has an abundance of dining options for you to discover while staying at this property, which include Vegetarian restaurant, International cuisine, Western cuisine, Chinese cuisine, and Asian cuisine.

Does JW Marriott Hotel Medan offer spa services?

You can enjoy your stay at JW Marriott Hotel Medan all the more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.

Does JW Marriott Hotel Medan have a fitness center?

JW Marriott Hotel Medan features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

What is the average travel time to the closest airport from JW Marriott Hotel Medan?

The average travel time to get from JW Marriott Hotel Medan to the airport is 54 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

How many rooms does JW Marriott Hotel Medan have?

JW Marriott Hotel Medan has a total of 280 rooms.

How long do visitors normally stay at JW Marriott Hotel Medan?

Verified past guests that have stayed at JW Marriott Hotel Medan had an average nightly stay of 2 nights at this property.

At what time of the year is JW Marriott Hotel Medan most popular?

JW Marriott Hotel Medan's most popular month where verified guests have stayed the most is in December.

What payment options are accepted at JW Marriott Hotel Medan?

Enjoy the convenience of easy payment at JW Marriott Hotel Medan which accepts up to 7, with payment card options including UnionPay, Cash, MasterCard, American Express, and Visa.

What is the typical rating that verified Business travelers' have given to JW Marriott Hotel Medan?

Past business travelers that have stayed at this property have given JW Marriott Hotel Medan an average rating of 8.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about JW Marriott Hotel Medan?

Past local visitors that have stayed at this property have given JW Marriott Hotel Medan an average rating of 9.5. You can look up on more specific customer reviews, and comments for this property down in the review section.

More about JW Marriott Hotel Medan

More about JW Marriott Hotel Medan

Experience Luxury and Comfort at JW Marriott Hotel Medan

Welcome to JW Marriott Hotel Medan, a 5-star hotel located in the vibrant city of Medan, Indonesia. Situated just 1 kilometer away from the city center, our hotel offers a convenient location for both business and leisure travelers. With 280 elegantly appointed rooms, we strive to provide a luxurious and comfortable stay for our guests. Built in 2008, JW Marriott Hotel Medan showcases modern architecture and sophisticated design, creating a welcoming atmosphere from the moment you step inside. Our spacious and well-appointed rooms offer a sanctuary of tranquility, featuring contemporary furnishings and all the amenities you need for a comfortable stay. At JW Marriott Hotel Medan, we understand the importance of a seamless travel experience. With the airport located just 54 minutes away, you can easily reach our hotel upon arrival or depart for your next destination without any hassle. Our dedicated staff is always ready to assist you with any transportation arrangements you may require. Families are warmly welcomed at our hotel, as we believe in creating memorable experiences for guests of all ages. Our child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal choice for families traveling with little ones. From spacious rooms to thoughtful amenities, we ensure that everyone in your family feels comfortable and well taken care of during their stay. Whether you're visiting Medan for business or leisure, JW Marriott Hotel Medan offers a perfect blend of luxury, comfort, and convenience. Book your stay with us today and experience the impeccable service and world-class facilities that have made us a preferred choice among travelers.

Unwind and Indulge at JW Marriott Hotel Medan's Entertainment Facilities

JW Marriott Hotel Medan offers a range of entertainment facilities to ensure that guests have a truly memorable and enjoyable stay. Whether you're looking to relax, pamper yourself, or simply have a great time, this hotel has got you covered. Indulge in some retail therapy at the shops located within the hotel. From fashion to souvenirs, you'll find a variety of options to suit your taste. After a long day of exploring the city, head to the bar and unwind with a refreshing cocktail or a glass of wine. The cozy and elegant atmosphere makes it the perfect spot to socialize and enjoy some downtime. For those in need of some pampering, the salon offers a range of beauty treatments and services to leave you feeling rejuvenated. Treat yourself to a massage at the hotel's spa, where skilled therapists will melt away your stress and tension. If you're in the mood for some relaxation, take a dip in the hot tub or unwind in the sauna or steam room. Additionally, the hotel features a shared lounge/TV area where you can catch up on your favorite shows or connect with fellow guests. Don't forget to visit the gift/souvenir shop to bring back a piece of Medan with you. With its array of entertainment facilities, JW Marriott Hotel Medan ensures that every guest's needs are met, making it the perfect choice for a memorable stay in Medan, Indonesia.

Stay Active and Energized at JW Marriott Hotel Medan's Sports Facilities

At JW Marriott Hotel Medan, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to help you stay fit and energized throughout your stay. Our fitness center is fully equipped with state-of-the-art equipment, ensuring that you have everything you need for a comprehensive workout. Whether you prefer cardio exercises or strength training, our fitness center has it all. And the best part? It's open 24 hours, so you can fit in a workout whenever it suits your schedule. For those who prefer a more refreshing workout, our outdoor pool is the perfect spot to take a dip and soak up some sun. Whether you want to swim laps or simply relax by the poolside, our pool offers a tranquil oasis in the heart of the city. If you're looking for some friendly competition, our table tennis facilities are sure to keep you entertained. Challenge your friends or family to a game and enjoy some quality bonding time. If you prefer a more holistic approach to fitness, our yoga room provides a serene space for you to practice your asanas and find inner peace. The calming ambiance and expertly designed facilities will help you achieve a state of complete relaxation. And the best part? All of these sports facilities are available to our guests free of charge. So whether you're a fitness enthusiast or simply looking to unwind, JW Marriott Hotel Medan has everything you need to stay active and rejuvenated during your stay.

Convenience at Your Fingertips: JW Marriott Hotel Medan's Top-notch Facilities

Welcome to JW Marriott Hotel Medan, where convenience is a top priority. With a wide range of facilities and services designed to cater to your every need, your stay here is guaranteed to be hassle-free and enjoyable. From the moment you step foot in the hotel, you will be greeted by a team of dedicated staff ready to assist you with any request. Need your clothes cleaned? Take advantage of the hotel's laundry service and dry cleaning facilities, ensuring that you always look your best. Forgot to pack something? Don't worry, the convenience store on-site has you covered with a variety of essential items. For those who value privacy and security, the safety deposit boxes provided in each room offer a secure place to store your valuables. Additionally, the hotel's luggage storage service allows you to explore the city without the burden of carrying your bags. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. If you prefer to work in a more exclusive setting, the executive lounge provides a tranquil space where you can enjoy complimentary refreshments while staying productive. Whether you're looking to explore the vibrant city of Medan or simply unwind after a long day, JW Marriott Hotel Medan's convenience facilities have got you covered. With 24-hour room service, express check-in/check-out, and daily housekeeping, your every need will be taken care of efficiently and promptly. So sit back, relax, and let the hotel's top-notch facilities enhance your stay in Medan.

Convenient Transport Facilities at JW Marriott Hotel Medan

At JW Marriott Hotel Medan, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of transport facilities to cater to your needs. Arriving at the hotel is a breeze with our airport transfer service, ensuring a smooth transition from the airport to your luxurious accommodation. For those traveling with their own vehicles, we provide convenient valet parking and a secure car park onsite. Self-parking is also available, with no additional charges applied. If you prefer to explore the city, our shuttle service is at your disposal, taking you to popular attractions and shopping centers. Alternatively, you can opt for our car hire service and venture out on your own. For quick and convenient transportation, our taxi service is readily available, allowing you to travel around the city with ease. At JW Marriott Hotel Medan, we strive to make your stay as comfortable and convenient as possible, and our comprehensive transport facilities are designed to do just that.

Luxurious Room Facilities at JW Marriott Hotel Medan

Indulge in the ultimate comfort and luxury at JW Marriott Hotel Medan, where every detail has been carefully curated to ensure a memorable stay. The rooms at this prestigious hotel are equipped with state-of-the-art facilities to cater to your every need. Step into your room and feel the refreshing blast of cool air conditioning, providing a respite from the tropical heat of Medan. Unwind and relax in the plush bathrobes provided, allowing you to truly pamper yourself. Stay up-to-date with the latest news by browsing through the complimentary daily newspaper. Prepare for your day or evening plans with ease, as a hair dryer is conveniently provided in every room. Entertainment options abound with a television featuring a wide selection of channels to choose from. Quench your thirst with the well-stocked mini bar, offering an array of beverages and snacks. Stay connected with the world through the satellite/cable TV, ensuring you never miss out on your favorite shows or sporting events. With these exceptional room facilities, JW Marriott Hotel Medan guarantees a truly luxurious and enjoyable stay for every guest.

Indulge in Culinary Delights at JW Marriott Hotel Medan

At JW Marriott Hotel Medan, guests are treated to a wide array of dining options that cater to every palate. Whether you are craving a quick bite or a leisurely meal, the hotel's dining facilities are sure to satisfy your culinary desires. Start your day off right with a delicious breakfast at the hotel's breakfast buffet. Indulge in a variety of mouthwatering dishes, including both local and international favorites, as well as a selection of freshly baked pastries and fruits. The buffet offers something for everyone, ensuring a delightful start to your day. For those looking for a more casual dining experience, the hotel's coffee shop is the perfect spot. Grab a cup of freshly brewed coffee or choose from a selection of teas, accompanied by a tempting assortment of pastries and light snacks. The cozy ambiance and friendly service make it an ideal place to relax and unwind. When it comes to lunch or dinner, the hotel's restaurant is a must-visit. Offering a diverse menu that showcases the best of Indonesian and international cuisine, you are in for a culinary journey that will tantalize your taste buds. From traditional Indonesian dishes to Western classics, each dish is prepared with the finest ingredients and presented with flair. If you prefer to dine in the comfort of your room, the hotel also provides 24-hour room service. Enjoy a delectable meal from the extensive menu, delivered right to your doorstep. Whether it's a late-night snack or a full-course dinner, the attentive staff will ensure that your dining experience is nothing short of exceptional. For guests seeking halal options, the hotel boasts a halal restaurant that caters to specific dietary requirements. With a focus on providing authentic halal dishes, you can enjoy your meal with peace of mind, knowing that it adheres to the highest standards. No matter which dining facility you choose, you can expect impeccable service, a warm ambiance, and a culinary experience that will leave you wanting more. JW Marriott Hotel Medan truly offers a dining experience like no other, making it the perfect choice for food enthusiasts and discerning travelers alike.

Luxurious and Spacious Rooms at JW Marriott Hotel Medan

Experience true luxury and comfort at JW Marriott Hotel Medan with its range of beautifully appointed rooms. From the Ambassador Suite offering top-floor views to the Deluxe Rooms with their spacious layouts, there is a room to suit every traveler's needs. Indulge in the Ambassador Suite, located on the top floor, and enjoy exclusive access to the Executive Lounge. With its elegant design and luxurious amenities, this suite provides the ultimate retreat for discerning guests. For those seeking a spacious room with a king-sized bed, the Deluxe Room with 1 King Bed offers a comfortable stay with its 45 square meters of space. Booking your stay at JW Marriott Hotel Medan on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy booking process, you can secure your preferred room type at the click of a button. Whether you're traveling for business or leisure, Agoda guarantees a seamless booking experience, allowing you to focus on enjoying your stay at this exceptional hotel.

Explore the Vibrant Medan Perjuangan in Medan, Indonesia

Nestled in the heart of Medan, Indonesia, the JW Marriott Hotel Medan offers easy access to the bustling neighborhood of Medan Perjuangan. Known for its vibrant atmosphere and diverse culinary scene, Medan Perjuangan is a must-visit destination for travelers seeking an authentic taste of Indonesian culture. As you step into Medan Perjuangan, you will be greeted by a kaleidoscope of sights, sounds, and flavors. The neighborhood is famous for its bustling street markets, where you can immerse yourself in the local culture and sample a wide variety of traditional Indonesian street food. From sizzling satay skewers to mouthwatering nasi goreng, Medan Perjuangan is a food lover's paradise. In addition to its culinary delights, Medan Perjuangan also offers a range of shopping opportunities. Explore the lively Pasar Petisah, a traditional market where you can find everything from fresh produce to handicrafts and clothing. For a more modern shopping experience, head to the nearby Sun Plaza Mall, home to a wide selection of local and international brands. After a day of exploring, unwind and relax at the JW Marriott Hotel Medan. With its luxurious accommodations, world-class amenities, and convenient location, this hotel is the perfect base for discovering all that Medan Perjuangan has to offer.

Convenient Transportation Options from the Airport to JW Marriott Hotel Medan

Located in the heart of Medan, Indonesia, JW Marriott Hotel Medan offers a luxurious and convenient stay for both business and leisure travelers. When it comes to getting to the hotel from the nearest airport, there are several transportation options to choose from. If you are arriving at Kualanamu International Airport, the most convenient way to reach JW Marriott Hotel Medan is by taking a taxi. Taxis are readily available outside the airport terminal and offer a hassle-free journey to the hotel. The approximate travel time from the airport to the hotel is around 60 minutes, depending on the traffic conditions. Alternatively, for those who prefer public transportation, you can take the Damri Airport Bus. This bus service operates regularly between the airport and various destinations in Medan, including the city center. From the airport, you can board the bus and alight at the Amplas Terminal. From there, you can easily find a taxi or a local transportation service to reach JW Marriott Hotel Medan, which is approximately a 15-minute drive away. No matter which transportation option you choose, you can rest assured that your journey from the airport to JW Marriott Hotel Medan will be convenient and comfortable, allowing you to start your stay in Medan on a positive note.

Explore the Surrounding Landmarks near JW Marriott Hotel Medan

JW Marriott Hotel Medan is conveniently located near several landmarks and attractions that offer a variety of experiences for guests to enjoy during their stay. Just a short distance away, you'll find Maha Vihara Maitreya Cemara Asri, a beautiful Buddhist temple known for its serene atmosphere and stunning architecture. Take a moment to immerse yourself in the tranquility of this spiritual sanctuary. For those looking for some recreational activities, The Kop Futsal & Food Court and Kolam Renang Deli are both within walking distance of the hotel. The Kop Futsal & Food Court is a popular spot for sports enthusiasts, offering a range of indoor futsal courts and a food court where you can refuel after a game. Kolam Renang Deli, on the other hand, is a refreshing oasis with its swimming pools and water slides, perfect for a fun-filled day with family and friends. Nature lovers will appreciate Taman Lingkaran Biru, a picturesque park nearby. Take a leisurely stroll along its winding paths, surrounded by lush greenery and vibrant flowers. For golf enthusiasts, Putri Hijau Driving Range provides a great opportunity to practice your swing and enjoy the beautiful views of the golf course. If you're in the mood for some local shopping, Pasar Buah Fresh is a bustling fruit market where you can find a wide variety of fresh tropical fruits. And should you need any medical assistance, Rumah Sakit Umum Melati, a well-equipped hospital, is conveniently located nearby. With its prime location near these landmarks and attractions, JW Marriott Hotel Medan offers guests the perfect base to explore and experience the best of Medan, Indonesia.





Indulge in a Culinary Adventure

At JW Marriott Hotel Medan, you will find yourself surrounded by a plethora of dining options. Sari Laut Nelayan offers delectable seafood dishes, while Mie Sop Kampung Bamboe Cafe is the perfect spot to savor traditional Indonesian noodles. For those craving international flavors, LKKR (Lekker Urban Food House Putri Hijau) serves up a diverse menu. Warung Nasi Gurih Tenda Biru Mona / Nenek is a must-visit for authentic Indonesian rice dishes, and Sop Sumsum Langsa is renowned for its rich and flavorful bone marrow soup. Lovely Bread is the go-to place for freshly baked goods, while MINANG SAKTI showcases the flavors of Padang cuisine. Restoran Roda Baru offers a wide range of Indonesian and Chinese dishes, and warung nasi buk sum is a local favorite for its mouthwatering rice dishes. Lastly, RM Nikmat is a great choice for those seeking delicious Indonesian cuisine in a cozy setting. With such a diverse array of restaurants just steps away from the hotel, you are sure to embark on a culinary adventure during your stay at JW Marriott Hotel Medan.





Luxury at an Unbeatable Value

Indulge in a lavish stay at the JW Marriott Hotel Medan, where luxury meets affordability. With an average price of just $119 per room, this prestigious hotel offers an exceptional value that is hard to find elsewhere in Medan. Compared to the average price of a hotel room in the city, which stands at a mere $23, JW Marriott Hotel Medan provides an unparalleled experience without breaking the bank. Step into a world of opulence and sophistication as you enter the elegantly designed rooms and suites at JW Marriott Hotel Medan. Each accommodation is meticulously crafted with modern amenities and stylish furnishings, ensuring a comfortable and memorable stay. From the plush bedding to the spacious en-suite bathrooms, every detail has been carefully considered to provide the utmost comfort and convenience. While other hotels in Medan may compromise on quality to offer lower prices, JW Marriott Hotel Medan maintains its commitment to excellence without compromising on affordability. Experience world-class service, state-of-the-art facilities, and exquisite dining options, all at a price that is truly unmatched. Book your stay at JW Marriott Hotel Medan today and discover the perfect blend of luxury and value.

Excellent Service and Friendly Staff

Guests at JW Marriott Hotel Medan consistently praise the hotel's excellent service and friendly staff. From the moment you arrive, you'll be greeted by a warm and welcoming team who go above and beyond to ensure your stay is enjoyable. The staff are always ready to assist with any requests or inquiries you may have, providing exceptional service throughout your visit. Additionally, the hotel's breakfast is highly regarded, offering a variety of delicious options to start your day off right. With their friendly and attentive nature, the staff at JW Marriott Hotel Medan truly make you feel at home.

Exquisite Luxury and Exceptional Service at JW Marriott Hotel Medan

Discover a world of exquisite luxury and exceptional service at the JW Marriott Hotel Medan in Medan, Indonesia. With an impressive overall rating of 8.9, this hotel has consistently received positive customer reviews, making it a top choice for discerning travelers. From its impeccable facilities to its attentive and friendly staff, every aspect of this hotel is designed to provide an unforgettable experience. One of the standout features of JW Marriott Hotel Medan is its exceptional value for money, with a rating of 8.8. Guests can enjoy the utmost comfort and luxury without breaking the bank. The hotel's spacious and elegantly appointed rooms offer a tranquil retreat from the bustling city, providing a perfect blend of comfort and style. Whether you're traveling for business or leisure, you'll find everything you need for a relaxing stay. The hotel's facilities also receive high praise, with a rating of 9.0. From the moment you step into the grand lobby, you'll be greeted by a sense of opulence and sophistication. Take a dip in the sparkling outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the state-of-the-art fitness center. With a wide range of amenities and services, JW Marriott Hotel Medan ensures that every guest's needs are met with utmost care and attention. Indulge your taste buds at the hotel's renowned dining options, which have earned a rating of 8.5. From sumptuous international cuisine to authentic local delicacies, the hotel's restaurants offer a gastronomic journey that will delight even the most discerning palate. Immerse yourself in the vibrant flavors and aromas of Medan while enjoying impeccable service and elegant ambiance. With a rating of 9.1 for cleanliness, you can rest assured that JW Marriott Hotel Medan maintains the highest standards of hygiene and cleanliness throughout the property. The hotel's dedicated housekeeping team ensures that every corner is spotless and every surface gleams, creating a welcoming and pristine environment for guests. Situated in a prime location with a rating of 8.8, JW Marriott Hotel Medan offers easy access to the city's most popular attractions, shopping centers, and business districts. Whether you're exploring the rich cultural heritage of Medan or attending a business meeting, the hotel's convenient location ensures that you're never far from where you need to be. The comfort of every guest is a top priority at JW Marriott Hotel Medan, with a rating of 8.9. The hotel's well-appointed rooms feature plush bedding, modern amenities, and thoughtful touches to ensure a restful and rejuvenating stay. Sink into the softness of the luxurious linens, enjoy a refreshing rain shower, and indulge in the serenity of your own private oasis. Last but not least, the staff performance at JW Marriott Hotel Medan is truly exceptional, with a rating of 9.0. From the moment you arrive until the moment you depart, you'll be greeted with warm smiles and gracious hospitality. The dedicated staff go above and beyond to ensure that every guest's needs are met, providing personalized service and attention to detail that sets this hotel apart. Experience the epitome of luxury and hospitality at JW Marriott Hotel Medan. With its outstanding customer ratings across various categories, this hotel promises a memorable stay that exceeds all expectations. Book your stay now and immerse yourself in a world of unparalleled comfort, impeccable service, and unforgettable experiences.

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Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Breakfast

241 mentions

Housekeeping

115 mentions

Swimming Pool

70 mentions

Food & Dining

67 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Indonesian
  • Malay
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub seat in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains or latches on some guest room doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Marriott Cafe
  • Cuisine: Asian, Chinese, Indian
  • Menu: Buffet, A-la-carte
Jade Restaurant
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
Prime Steakhouse
  • Cuisine: Seafood, Grill/BBQ, Steakhouse
  • Menu: Buffet
The Lobby Lounge
  • Cuisine: American, Local
  • Menu: Buffet

Location

Jl. Putri Hijau No. 10, Medan Perjuangan, Medan, Indonesia, 20111
Excellent
Location

8.9

Airports
  • Kualanamu International Airport (KNO)
    22.5 km 57 min drive
  • Silangit Airport (DTB)
    152.3 km
Public transportation
  • Medan Train Station
    630 m
  • Pulu Brayan
    4.0 km
Hospital or clinic
  • RSU Tembakau Deli
    340 m
Shopping
  • Center Point Mall
    750 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Center Point Mall
    750 m
  • Tjong A Fie's Mansion
    1.3 km
  • Shri Mariamman Temple
    1.5 km
  • Rahmat International Wildlife Museum & Gallery
    2.1 km
  • Gunung Timur Temple
    2.1 km
  • Medan Grand Mosque
    2.6 km
  • Maimun Palace
    3.2 km
  • Maha Vihara Maitreya Cemara Asri
    3.8 km
  • Marian Shrine of Annai Velangkanni
    9.2 km
Nearby landmarks
  • Deli Plaza
    190 m
  • RSU Tembakau Deli
    340 m
  • Main Post Office
    500 m
  • Putri Hijau Hospital
    500 m
  • Rumah Sakit Putri Hijau
    520 m
  • Putri Hijau Driving Range
    530 m
  • Rumah Sakit Umum Melati
    570 m
  • Bank Indonesia
    590 m
  • Medan Train Station
    630 m
  • Mayor's Office
    670 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee350000 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)54
Extras
  • Breakfast charge (unless included in room price)208000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors27
  • Number of restaurants3
  • Number of rooms 280
  • Room voltage240
  • Year property opened2008
Parking
  • Daily parking fee100000 IDR

Reviews of JW Marriott Hotel Medan from real guests

8.9
Cleanliness9.1
Facilities9.0
Service9.0
Location8.9
Room comfort and quality8.9
Value for money8.8
High score for Medan
Rating
9+ Exceptional (1,136)
8-9 Excellent (443)
7-8 Very Good (407)
6-7 Good (74)
<6 Below Expectation (106)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 2,166 verified guest comments
12345
10.0
Exceptional
Ros from Indonesia
Couple
Deluxe Room, Guest room, 1 King
Stayed 1 night in April 2023

Super great and comfortable ⭐️⭐️⭐️⭐️⭐️”

Spacious, clean, and fragrant room with amazing city light view 😍❤️ Very helpful staff.

Reviewed May 02, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Aimi from Malaysia
Family with young children
Deluxe Room, Guest room, 1 King
Stayed 2 nights in May 2023

Recommended Hotel in Medan”

If you want to have a relaxing stay while in Medan, please stay here! We really enjoyed our stay and the hospitality was superb. A special shout out to Yuni, Shanty, Heri, Puspa from the Restaurant, Nilawati, Gamal, and everyone for being making sure we are well taken care of. Will definitely return to stay here when we visit Medan again. Thank you!

Reviewed May 12, 2023
10.0
Exceptional
Jabbar from Singapore
Couple
Deluxe Room, Guest room, 1 King
Stayed 1 night in May 2023

Great place to relax in a City”

Wonderful rooms. Very clean and spacious! Love the hospitality from the front desk. A little hiccup at the reception but will overlook that.

Reviewed May 09, 2023
10.0
Exceptional
Amanda from Singapore
Couple
Panoramic View, Guest room, 1 King, Panoramic City view
Stayed 1 night in December 2022

Helpful Staff”

The hotel provides airport transfer and a driver to send us to our destination which is great as it was an impromptu 1-night stay. Although, there was a language barrier but the staff tired their best to assist. Glad I selected this hotel for the stay.

Reviewed February 16, 2023
10.0
Exceptional
Emmanuel from Malaysia
Group
Deluxe Room, Guest room, 1 King
Stayed 1 night in January 2023

Exceptional”

Really glad with my stay, location is literally in the busy district, staff was overly nice which I wasn’t used to, room was clean and fully equipped, love the scent of the amenities. Breakfast was great as it provides quality food, as well as fruits.

Reviewed January 11, 2023
12345
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