JW Marriott Hotel Macau

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China

Highlights

Hygiene Plus

Sparkling clean

330 meters to public transportation

Free airport transfer

Great View

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

JW Marriott Hotel Macau offers luxury with Asia's largest wave pool, a lazy river, and direct access to entertainment-rich Galaxy Macau. Perfect for travelers seeking opulence, leisure, and exceptional dining. Located in Cotai, a hub for luxury resorts, nightlife, and shopping, this hotel is ideal for two travelers. Enjoy a pool, steam room, and in-room breakfast service. Rooms feature air-conditioning, free WiFi, private balconies, and some offer stunning views of the pool or city skyline. Steps away from Cotai Strip Resorts, Fortune Diamond, and Skycab Cable Car, making exploration and entertainment effortless. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Macau are being booked every minute!
Cleanliness 9.3
Facilities 9.2
Location 9.1
Service 9.1

Based on 6,315 verified reviews

Cleanliness

9.3

Facilities

9.2

Location

9.1

Service

9.1

Room comfort and qua...

8.8

Value for money

8.8

tooltip

Nearest transportation options

Macau LRT Cotai West Station is within 0.32 km

Macau LRT Pai Kok Station is within 0.49 km

See map

9.1Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 59 places in walking distance!

Parking
Available
Walkable places
Casino at Galaxy Macau
240 m
The Broadway
360 m
Galaxy Macau Building
370 m
UA Cinema Galaxy Macau
480 m
Galaxy Grand Resort Deck
480 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
4.2 km
Macao Museum
4.8 km
Grand Lisboa Casino
5.0 km
A-Ma Temple
5.1 km
St. Dominic's Church
5.1 km
Closest landmarks
The Apron
230 m
Kiang Wu Hospital Taipa Clinic
570 m
Tin Hau Temple (Taipa)
640 m
Pek Tai Temple
650 m
Grado 'Mini' Golf
650 m

Good to know

Value for money8.8
Location rating9.1
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.5 km

Rooms available at JW Marriott Hotel Macau

Excellent
Room comfort & quality

8.8

Executive lounge access, 2 Bedroom Presidential Suite, 1 King, Pool view, Balcony
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  • Room size: 288 m²/3100 ft²
  • Pool view
  • 1 king bed
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Jacuzzi & Patio Studio, Studio, 1 King or 2 Double, Balcony
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  • Room size: 60 m²/646 ft²
  • Pool view
  • 2 double beds or 1 king bed
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Executive lounge access, Guest room, 1 King, Pool view
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  • Room size: 48 m²/517 ft²
  • Pool view
  • 1 king bed
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Guest room, 1 King
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Executive lounge access, Guest room, 2 Double, Pool view
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  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 double beds
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Executive lounge access, Suite, 1 King
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  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
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Guest room, 2 Double
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  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
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Retreat Patio Studio, Studio, 1 King or 2 Double, Pool view
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  • Room size: 54 m²/581 ft²
  • Pool view
  • 2 double beds and 1 king be...
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Chairman Suite, Executive lounge access, 1 Bedroom Suite, 1 King
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  • Room size: 192 m²/2067 ft²
  • Pool view
  • 1 king bed
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Executive lounge access, Larger Suite, 1 King, Balcony
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  • Room size: 87 m²/936 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

JW Marriott Hotel Macau features games room while you remain at this property, supplying travelers with entertainment value throughout your remain here.

While residing at JW Marriott Hotel Macau, indulge in your evening or night out at The Apron, Old Taipa Tavern, and Old Taipa Tavern (OTT) to get the most out of your nightlife.

JW Marriott Hotel Macau has a total of 18 floors.

The typical room rate for JW Marriott Hotel Macau in the past month is 2753.12 MOP, compared to city's average of 1402.08 MOP.

Verified couple travelers that have stayed at this property have given JW Marriott Hotel Macau an average rating of 9.1. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given JW Marriott Hotel Macau an average rating of 8.9. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given JW Marriott Hotel Macau an average rating of 9.5. You can look up on more comprehensive customer evaluations, and remarks for this property down in the review section.

JW Marriott Hotel Macau’s local neighborhood is Cotai which consists of popular restaurants such as Lai Heen (Restaurant), 8½ Otto e Mezzo Bombana, and Tsui Wah Restaurant (Galaxy).

More about JW Marriott Hotel Macau

More about JW Marriott Hotel Macau

Luxurious Comfort and Prime Location at JW Marriott Hotel Macau

Nestled in the vibrant heart of Macau, the JW Marriott Hotel Macau offers an exquisite blend of modern elegance and exceptional service. Built in 2015, this upscale hotel boasts 1,015 beautifully appointed rooms designed to provide guests with a luxurious and comfortable stay. Whether you're visiting for business or leisure, the hotel's strategic location ensures you're just a 10-minute drive from the airport, making travel seamless and convenient. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 11:00 AM. Families are warmly welcomed, with children aged 3 to 12 able to stay free of charge, making it an ideal destination for travelers with young ones. Experience the perfect combination of sophisticated amenities, attentive service, and a prime Macau setting at JW Marriott Hotel Macau.

Unwind and Indulge at JW Marriott Hotel Macau's Extravagant Entertainment Facilities

At JW Marriott Hotel Macau, guests are treated to a world of entertainment options that are sure to elevate their stay to new heights of relaxation and enjoyment. From luxurious spa treatments to thrilling games, there is something for everyone to enjoy. Indulge in a pampering session at the hotel's spa, where expert therapists will melt away your stress with a range of rejuvenating treatments. Unwind in the hot tub, sauna, or steam room, and let the worries of the day fade away. For those looking for a more active experience, head to the games room and challenge your friends to a game of billiards or table tennis. If you're in the mood for some quiet time, the hotel's library provides a serene and cozy space to curl up with a good book. And for those who love to shop, the hotel's gift and souvenir shop offers a selection of unique items to take home as a memento of your stay. Whether you're seeking relaxation or excitement, JW Marriott Hotel Macau's entertainment facilities have it all. Indulge in the ultimate luxury experience and create memories that will last a lifetime.

Unwind and Stay Active at JW Marriott Hotel Macau's Impressive Sports Facilities

At JW Marriott Hotel Macau, guests can indulge in a wide range of sports facilities that cater to their fitness and leisure needs. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, allowing guests to maintain their workout routine even while traveling. With its 24-hour accessibility, fitness enthusiasts can exercise at their convenience, ensuring a seamless fitness experience throughout their stay. For those who prefer to enjoy the outdoors, JW Marriott Hotel Macau offers an inviting outdoor pool where guests can take a refreshing dip or simply relax by the poolside. The poolside bar is also available, serving a selection of refreshing beverages and light snacks, perfect for unwinding and enjoying the sun. Additionally, water sports enthusiasts will be delighted to know that the hotel provides non-motorized water sports activities. Guests can engage in thrilling water activities such as kayaking or paddleboarding, allowing them to explore the stunning coastline of Macau SAR. Moreover, JW Marriott Hotel Macau features a fantastic water park, offering endless fun for both adults and children. The water park is filled with exciting slides, splash pads, and water play areas, providing a thrilling and refreshing experience for the whole family. With complimentary access to the fitness center and a variety of sports facilities, JW Marriott Hotel Macau ensures that guests can stay active and rejuvenated throughout their stay, making it an ideal choice for both leisure and fitness-oriented travelers.

Exceptional Convenience Facilities at JW Marriott Hotel Macau

Experience unparalleled comfort and ease during your stay at JW Marriott Hotel Macau, where a range of premium convenience facilities are designed to cater to your every need. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, while daily housekeeping and dry cleaning services ensure your accommodation remains pristine and fresh throughout your visit. For added security and peace of mind, the hotel provides safety deposit boxes, so you can store your valuables securely. Enhance your stay with personalized services such as the concierge, who is always ready to assist with reservations, local recommendations, and travel arrangements. Guests with executive lounge access can unwind in a sophisticated environment that offers exclusive amenities and refreshments. Additionally, the on-site laundromat offers a convenient solution for laundry needs, making your stay both comfortable and hassle-free in this luxurious Macau retreat.

Convenient Transport Facilities at JW Marriott Hotel Macau

At JW Marriott Hotel Macau, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your journey is hassle-free from the moment you arrive. For those flying into Macau, our airport transfer service provides a comfortable and efficient way to reach the hotel. Our friendly and professional drivers will meet you at the airport and transport you directly to the hotel, allowing you to relax and unwind after your journey. If you're looking to explore the vibrant city of Macau, our shuttle service is the perfect option. With regular departures to popular attractions and shopping destinations, you can easily navigate the city without the stress of public transportation. Additionally, our car hire service allows you to have the freedom to explore at your own pace, while our knowledgeable concierge team can assist you with arranging tours and providing insider tips on the best places to visit. For guests arriving by car, we offer both valet parking and a car park onsite. Our valet parking service ensures that your vehicle is securely parked, while our onsite car park provides a convenient option for self-parking. Please note that car park charges may apply. Whether you're traveling for business or leisure, JW Marriott Hotel Macau has all your transport needs covered. From airport transfers to shuttle services and car hire, we strive to make your stay as comfortable and convenient as possible.





Exquisite Dining Experience at JW Marriott Hotel Macau

Indulge in a seamless culinary journey at JW Marriott Hotel Macau, where exceptional dining facilities cater to every craving around the clock. Guests can enjoy the convenience of 24-hour room service, offering a diverse menu of delicious dishes that can be savored in the comfort of your own room at any hour. Start your day with a hearty breakfast buffet, featuring a wide array of fresh and flavorful options to energize your morning. For those seeking a casual yet refined dining experience, the on-site coffee shop provides a cozy ambiance to enjoy expertly brewed coffees and light refreshments throughout the day. The hotel’s attentive daily housekeeping ensures your stay remains comfortable and pristine, allowing you to unwind and focus on enjoying the culinary delights available at JW Marriott Macau. Whether you're craving a late-night snack, a leisurely breakfast, or a quick coffee break, the hotel’s comprehensive dining amenities promise a satisfying and convenient experience that complements your stay in this vibrant city.

Luxurious and Spacious Rooms at JW Marriott Hotel Macau

Experience ultimate comfort and luxury at JW Marriott Hotel Macau with its wide range of room offerings. From the expansive Chairman Suite to the cozy Deluxe Rooms, there is a perfect accommodation option for every traveler. Indulge in the opulence of the Chairman Suite, boasting a generous 192 square meters of space and featuring 1 King Bed. Enjoy exclusive access to the Executive Lounge and experience personalized service throughout your stay. For a more spacious option, the 1 Bedroom Suite offers 192 square meters of elegance and comfort. Booking your stay at JW Marriott Hotel Macau through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the luxurious rooms and top-notch amenities at a great value. Additionally, Agoda's user-friendly platform makes it easy to browse and book your preferred room type, providing a seamless booking experience. So don't miss out on the opportunity to stay in one of Macau's finest hotels - book your room at JW Marriott Hotel Macau on Agoda today!

Discover the Vibrant Energy of Cotai in Macau

Nestled in the heart of Macau, the JW Marriott Hotel Macau offers a prime location in the bustling district of Cotai. Known as the Las Vegas of Asia, Cotai is a vibrant and energetic area that is a must-visit for travelers seeking entertainment, luxury, and excitement. With its iconic skyline and dazzling lights, Cotai is home to some of the world's most renowned resorts, casinos, and entertainment venues. Take a stroll along the Cotai Strip and be mesmerized by the grandeur of the integrated resorts, each offering a unique blend of luxury and entertainment. From the opulent Venetian Macao to the modern City of Dreams, Cotai is a playground for adults, with endless options for gaming, shopping, dining, and nightlife. Beyond the glitz and glamour, Cotai also offers a rich cultural experience. Immerse yourself in the vibrant atmosphere of the Taipa Village, where you can explore historic streets, visit traditional Chinese temples, and sample authentic Macanese cuisine. For nature lovers, the nearby Hac Sa Beach offers a tranquil escape, with its golden sands and clear blue waters. Whether you're seeking a thrilling night at the casino, a shopping spree at high-end boutiques, or a cultural adventure, Cotai has something for everyone. With its unbeatable location and vibrant energy, the JW Marriott Hotel Macau is the perfect base for exploring all that Cotai has to offer.

Convenient Travel Guide: Getting to JW Marriott Hotel Macau from the Nearest Airports

Welcome to JW Marriott Hotel Macau, a luxurious haven located in the vibrant Cotai district of Macau, Macau SAR, China. Getting to this stunning hotel is a breeze, thanks to its close proximity to the airports in the area. If you are arriving at Macau International Airport, you have several transportation options to reach JW Marriott Hotel Macau. The most convenient and time-saving option is to take a taxi directly from the airport. The journey takes approximately 10 minutes, allowing you to quickly settle into the comfort and elegance of the hotel. Another option is to utilize the hotel's airport transfer service. JW Marriott Hotel Macau offers a hassle-free and comfortable shuttle service, ensuring a seamless journey from the airport to the hotel. Simply contact the hotel in advance to arrange for the transfer, and a professional driver will be waiting to greet you upon arrival. For those arriving at Hong Kong International Airport, you can easily reach JW Marriott Hotel Macau by taking a ferry. From the airport, make your way to the SkyPier Ferry Terminal, where you can catch a ferry to Macau. The ferry journey takes approximately one hour, and upon arrival in Macau, the hotel is just a short taxi ride away. No matter which airport you arrive at, the journey to JW Marriott Hotel Macau is a convenient and straightforward one, ensuring that your stay in Macau starts off on the right foot. Experience the epitome of luxury and sophistication at this world-class hotel, where every detail is designed to exceed your expectations.

Explore the Exciting Landmarks near JW Marriott Hotel Macau

When staying at JW Marriott Hotel Macau, you'll be surrounded by an array of exciting landmarks and attractions that will make your visit to Macau truly unforgettable. Just a stone's throw away is the renowned City of Dreams Casino, where you can try your luck at the tables or enjoy world-class entertainment shows. For a taste of Paris in Macau, head to the Eiffel Tower Experience at Parisian Macau, where you can marvel at the stunning replica of the iconic landmark and enjoy panoramic views of the city. If you're looking for a unique experience, make sure to visit the Skycab Cable Car at Wynn Palace. This state-of-the-art cable car will take you on a breathtaking ride above the Cotai Strip, offering unparalleled views of the cityscape. For a touch of glamour, head to the Fortune Diamond at Galaxy Macau, a dazzling display of lights and colors that will leave you mesmerized. In addition to these landmarks, the Cotai Strip Resorts offer a wide range of entertainment options, from world-class dining to shopping and nightlife. The Broadway is a must-visit destination for theater lovers, with its impressive lineup of shows and performances. For those who enjoy gaming, Plaza Casino is just a short distance away, offering a thrilling atmosphere and a wide selection of games to choose from. Sports enthusiasts will appreciate the Cotai Arena, which hosts a variety of sporting events and concerts throughout the year. If you're up for some adrenaline-pumping action, head to the Karting Track at Macau Motorsports Club. Whether you're a seasoned racer or a beginner, this track offers a thrilling experience for all. And if you're looking for a unique way to explore the island of Coloane, don't miss the Macau Motorsports Club's Go Kart Track, where you can race around the scenic surroundings and enjoy the thrill of speed. With its prime location near these exciting landmarks and attractions, JW Marriott Hotel Macau is the perfect base for exploring all that Macau has to offer.

Convenient Public Transport Stations near JW Marriott Hotel Macau

Located in the heart of Macau's bustling Cotai Strip, JW Marriott Hotel Macau enjoys a strategic location with easy access to several public transport stations. Just a short distance away, guests will find themselves within walking distance of Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station. Cotai West Station, situated just a stone's throw away from the hotel, provides convenient access to the Macau Light Rail Transit (LRT) system. This modern transportation network connects various key destinations in Macau, making it easy for guests to explore the city's attractions and entertainment options. Lotus Checkpoint Station is another nearby public transport hub, offering seamless connections to the mainland China border. This station provides a hassle-free way for guests to travel to and from Macau, making it an ideal choice for both leisure and business travelers. For those looking to venture further, Cotai East Station and East Asian Games Station offer excellent connections to neighboring cities and regions. These stations provide access to regional buses and long-distance coaches, allowing guests to easily explore the wider area and discover the beauty of Macau's surroundings. With such convenient public transport options right at its doorstep, JW Marriott Hotel Macau is the perfect base for guests to embark on their Macau adventures.

Diverse Culinary Delights

JW Marriott Hotel Macau is surrounded by an array of exquisite dining options that cater to every palate. For a taste of authentic Beijing cuisine, head to Beijing Kitchen, where you can savor traditional dishes bursting with flavor. If you're in the mood for fine Chinese dining, La Chine, Lai Heen, and Zi Yat Heen are all excellent choices, offering a sophisticated ambiance and delectable Cantonese delicacies. For a taste of Italy, 8½ Otto e Mezzo Bombana is a must-visit, renowned for its exquisite Italian fare. If you're craving a hearty meal and a pint of beer, McSorley's Ale House is the perfect spot, serving up classic pub grub. Lakeview Palace offers a stunning setting with panoramic views and serves a fusion of Chinese and Western dishes. For a quick and satisfying meal, Tsui Wah Restaurant at Galaxy Macau is known for its Hong Kong-style comfort food. And if you're looking for an upscale dining experience, Pearl Dragon is the place to go, specializing in exquisite Cantonese cuisine. With such a diverse range of culinary delights just steps away from the hotel, you'll be spoilt for choice during your stay at JW Marriott Hotel Macau.

Shop 'til you Drop at Macau's Premier Shopping Destinations

Located in the heart of Macau, JW Marriott Hotel Macau is surrounded by a plethora of shopping landmarks that will satisfy even the most discerning shopaholics. Just a stone's throw away from the hotel, you'll find DFS Galleria, a luxury shopping destination that offers a wide range of international brands and exclusive products. For a unique shopping experience, head to The Boulevard at Studio City, where you can explore a vibrant mix of fashion boutiques, gourmet restaurants, and entertainment options. If you're in the mood for some retail therapy, The Countdown Hotel is the perfect place to indulge, with its collection of high-end fashion and lifestyle stores. For those looking for a one-stop shopping destination, The Shoppes at Cotai Sands Central is a must-visit, with its impressive selection of luxury brands and designer boutiques. And if you're feeling lucky, don't miss the Fortune Diamond at Galaxy Macau, where you can shop for exquisite jewelry and watches while enjoying the dazzling sight of the diamond show. With these shopping landmarks just a short distance away, JW Marriott Hotel Macau is the ideal base for a memorable shopping spree in Macau.

Luxury at an Affordable Price: JW Marriott Hotel Macau

Indulge in the lap of luxury without breaking the bank at JW Marriott Hotel Macau. With an average room price of $314, this five-star hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Macau, which stands at $201, JW Marriott Hotel Macau provides exceptional value for money. Step into a world of elegance and sophistication as you enter the opulent lobby of JW Marriott Hotel Macau. The beautifully appointed rooms and suites are designed to provide the utmost comfort and relaxation, featuring modern amenities and stunning views of the city skyline or the shimmering waters of the South China Sea. The hotel's impeccable service and attention to detail ensure that every guest feels like royalty. Whether you are visiting Macau for business or pleasure, JW Marriott Hotel Macau offers a range of facilities and services to cater to your every need. Indulge in a pampering spa treatment, take a dip in the sparkling outdoor pool, or savor a delectable meal at one of the hotel's acclaimed restaurants. With its prime location in the heart of Macau, you'll have easy access to popular attractions, world-class entertainment, and vibrant nightlife. Don't miss out on the opportunity to experience luxury at an affordable price. Book your stay at JW Marriott Hotel Macau today and discover a world of unparalleled comfort and elegance.

Luxurious and Clean Rooms with Excellent Service

Guests rave about the luxurious and clean rooms at JW Marriott Hotel Macau. The hotel facilities are top-notch, providing a truly luxurious experience. The interiors of the rooms are loved by guests, with a special mention for the well-designed bathrooms. The rooms are spacious, ensuring a comfortable stay. Guests also appreciate the excellent service provided by the hotel staff, who go above and beyond to ensure a pleasant and memorable stay. Overall, the hotel offers a very good experience with its high-quality service and cleanliness.

Luxury and Excellence at JW Marriott Hotel Macau

Discover the epitome of luxury and excellence at JW Marriott Hotel Macau, where guests are consistently impressed by the exceptional experience provided. With an overall rating of 9.0, this hotel is highly regarded for its commitment to delivering top-notch service and exceeding guest expectations. One aspect that stands out is the hotel's impeccable facilities, which have earned a remarkable rating of 9.1. From the moment you step into the grand lobby, you'll be greeted by a sense of opulence and sophistication. The hotel boasts a range of world-class amenities, including a stunning outdoor pool, a state-of-the-art fitness center, and a rejuvenating spa. Whether you're seeking relaxation or recreation, JW Marriott Hotel Macau has it all. The hotel's commitment to cleanliness is evident in its outstanding rating of 9.2. Every corner of the property is meticulously maintained, ensuring a pristine and hygienic environment for guests. From the stylishly appointed rooms to the elegant common areas, no detail is overlooked. Guests can rest easy knowing that their comfort and well-being are of utmost importance at JW Marriott Hotel Macau. With a location rating of 9.0, this hotel is ideally situated in the heart of Macau, offering easy access to the city's vibrant attractions and entertainment venues. Whether you're here for business or leisure, you'll find yourself conveniently positioned to explore all that Macau has to offer. The dedicated staff at JW Marriott Hotel Macau consistently receives high praise, with a performance rating of 8.9. Friendly, attentive, and professional, the team goes above and beyond to ensure that every guest feels valued and well taken care of. From the moment you arrive until the time of your departure, you can expect exceptional service and personalized attention. Overall, JW Marriott Hotel Macau is a testament to luxury and excellence. With its exceptional facilities, impeccable cleanliness, prime location, and outstanding staff performance, this hotel provides an unforgettable experience for discerning travelers seeking the very best in Macau.

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Amenities and facilities

Exceptional9.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Casino
  • Fitness center
  • Foot bath
  • Game room
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Water park
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
Urban Kitchen
  • Cuisine: International
  • Menu: A-la-carte
The Lounge
  • Cuisine: International
The Pool Bar
  • Cuisine: International
Man Ho Chinese Restaurant
  • Cuisine: Cantonese

Location

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Cotai, Macau, Macau SAR, China

Exceptional9.1

Location

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    2.5 km 11 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km
Public transportation
  • Macau LRT Cotai West Station
    320 m 10 min walk
  • Macau LRT Pai Kok Station
    490 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    570 m
Convenience store
  • 7 Eleven
    410 m
Cash withdrawal
  • ATM
    570 m

What's nearby

Popular landmarks
  • Macau Tower Convention & Entertainment Centre
    4.2 km
  • Macao Museum
    4.8 km
  • Grand Lisboa Casino
    5.0 km
  • A-Ma Temple
    5.1 km
  • St. Dominic's Church
    5.1 km
  • Senado Square
    5.5 km
  • Historic Centre of Macau
    5.5 km
  • Monte Forte (Fortaleza do Monte)
    5.8 km
  • Ruins of St. Paul's
    5.9 km
Nearby landmarks
  • The Apron
    230 m
  • Casino at Galaxy Macau
    240 m
  • Macau LRT Cotai West Station
    320 m
  • The Broadway
    360 m
  • Galaxy Macau Building
    370 m
  • UA Cinema Galaxy Macau
    480 m
  • Galaxy Grand Resort Deck
    480 m
  • Macau LRT Pai Kok Station
    490 m
  • Casino Grand Waldo
    490 m
  • Mcsorley’s Ale House
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Booking with breakfast or executive lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)10
  • Airport transfer fee0 MOP
Extras
  • Breakfast charge (unless included in room price)339 MOP
The property
  • Year property opened2015
  • Number of floors18
  • Number of rooms 1015
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of JW Marriott Hotel Macau from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 8.8
  • 10
  • 7.6
  • 10

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Macau
    Cleanliness9.3
  • Facilities score 9.2 out of 10 and is a high score in Macau
    Facilities9.2
  • Location score 9.1 out of 10 and is a high score in Macau
    Location9.1
  • Service score 9.1 out of 10 and is a high score in Macau
    Service9.1
  • Room comfort and quality score 8.8 out of 10
    Room comfort and quality8.8
  • Value for money score 8.8 out of 10 and is a high score in Macau
    Value for money8.8
High score for Macau

Rating

9+ Exceptional (832)
8-9 Excellent (153)
7-8 Very Good (144)
6-7 Good (53)
<6 Below Expectation (63)

Review summary

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The hotel's friendly and attentive staff provide excellent service, going out of their way to make guests feel special. The rooms are spacious and comfortable, with clean facilities and super-clean bathrooms. Situated in a great location, guests can easily access famous landmarks, casinos, and malls. A beautiful pool is available for guests to enjoy. The breakfast is good with plenty of choices and a nice ambiance. Guests found it to be a great value for money stay.

Great service at hotel, some check-in wait due to staff shortage. Overall, guests had a great experience.

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Showing 1,245 verified guest comments
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  1. 10.0
    Exceptional
    Rudzani from South Africa
    Couple
    Guest Room, 1 King
    Stayed 2 nights in November 2023

    “What a wow!”

    This is by far the best hotel we've stayed at. Everything was perfect from the bed, the amazing views, concierge, breakfast, facilities and most importantly the staff. Since it was my birthday and wedding anniversary month, they upgraded us to a bigger room on the higher floors with the best views and also brought a birthday cake to our room. It was a very beautiful and thoughtful gesture. They also gave us a late check-out which helped as our flight was at midnight. The staff really paid much attention to detail. Everyday they organized our room perfectly and cleaned it thoroughly. The kitchen staff was superb and the breakfast was out of this world. The hotel's location was super and the free shuttle was a nice touch. The swimming pool area was so huge, yet tranquil. They have a lot of pools and it wasn't busy that side. I'll be bringing my babies with next time.

    Reviewed December 07, 2023
  2. 10.0
    Exceptional
    JINMI from South Korea
    Family with young children
    Executive lounge access, Guest room, 1 King, Pool view
    Stayed 2 nights in October 2024

    “It was really the best!!”

    I hesitated because of the price range before going. However, after spending two nights there, I realized that the time I hesitated was a waste because I had an incredibly happy time. The moment I entered the building, I was greeted by a pleasant aroma and the smiles and kindness of the staff! It was great that there were staff members who could communicate in Korean! All the staff were kind. The accommodation was clean and I loved the room. The grad deck was cold, but it was so enjoyable, and the breakfast was great!! When I was having breakfast and saw the teddy bear placed in front of the child and asked if they were giving it out to the kids, I learned it was a birthday service. The fact that they remembered that question and surprised our child, who wasn't having a birthday the next day, with a teddy bear gift was touching. It's the first time I've experienced a place that remembers even such small details! I truly recommend it as a great hotel stay and it is an unforgettable accommodation.

    Reviewed November 01, 2024
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  3. 10.0
    Exceptional
    JONG from South Korea
    Family with young children
    Guest room, 1 King, Pool view
    Stayed 3 nights in August 2023

    “Marriott clearly shows why it is a famous large chain. Highly highly highly recommended!!!”

    First of all, it was so nice that the staff's basic service was instinctive. The room condition was amazing. I moved over from Studio City and it's incredibly good. I stayed in a Premier King Room with a full view... wow... the view is something else. The view of the Galaxy hotel series is spread out with the Grand Deck pool view... I really enjoyed the view both day and night. It's truly the best. And the breakfast... if you booked a room for two adults with breakfast included, two children under 12 can eat for free (Bonvoy members). That's a fantastic service. The breakfast menu was also good, and I was very satisfied. Also, this Marriott allows you to enjoy the wonderful Grand Deck pool along with six Galaxy hotel series. You can enjoy it anytime and several times a day. You can use the sunbeds comfortably for free and eat at the pool bar~ you can use towels or robes freely, and the hygiene is also excellent. The staff everywhere is very friendly and has a strong concept of cleanliness. Truly, it's Marriott. If you head towards the Galaxy hotel along the arcade, there are so many various shops and restaurants. And if you create a Galaxy Casino hotel card, you'll get a 10% discount, so be sure to make one. If our family visits Macau again, we will definitely go to Marriott.

    Reviewed August 11, 2023
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  4. 10.0
    Exceptional
    MAK from Hong Kong SAR, China
    Family with young children
    Guest room, 1 King, Pool view
    Stayed 1 night in May 2025

    “Happy birthday trip”

    The service attitude of the front desk staff was very good, and their explanations were very clear. The room was very clean, and they provided bath products and a bathrobe for toddlers. The cleaning staff even arranged towels into a little rabbit, which was very thoughtful. Since it was my birthday, the hotel gave me a birthday cake, which I am very grateful for. The water park is a lot of fun, but unfortunately, we encountered bad weather with heavy rain and cold temperatures. I will definitely go again next time.

    Reviewed May 31, 2025
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  5. 10.0
    Exceptional
    kim from South Korea
    Group
    Guest room, 2 Double
    Stayed 1 night in February 2025

    “Macau was so, so, so much fun.”

    The staff's room escort and friendly attitude made this hotel truly exceptional. We went in the winter, so we couldn't use the water park, but we still had fun swimming with friends! The breakfast was also completely satisfying and delicious!

    Reviewed May 06, 2025
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