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Exterior view, Hotel Ratu Mayang Garden in Pekanbaru
Hotel Ratu Mayang Garden
Swimming pool, Hotel Ratu Mayang Garden in Pekanbaru
Swimming pool, Hotel Ratu Mayang Garden in Pekanbaru
Hotel Ratu Mayang Garden
Hotel Ratu Mayang Garden
Bathroom, Hotel Ratu Mayang Garden in Pekanbaru

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6.5

Good

58 reviews

58 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location - 850 meters from city center
Parking
FREE
Popular landmarks
Monument of Riau People's Struggle
1.9 km
Silungkang Art Centre
2.1 km
HS Soeman Library
2.4 km
Ar-Rahman Mosque
3.1 km
An-Nur Grand Mosque
3.8 km
Closest landmarks
Parking Area Hotel Grand central
250 m
Rumah Durian Radit
290 m
SINGAPURA ELECTRONIK
290 m
Kolam Renang Pangeran Hotel
340 m
Kimia Farma / Radisa
390 m

Hotel Ratu Mayang Garden

Jl. Jend. Sudirman no. 11, Pekanbaru City Center, Pekanbaru, Indonesia, 28282 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Pekanbaru City Center part of Pekanbaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

990 meters to Al-Falah Darul Muttaqin Mosque

Front desk [24-hour]

Free airport transfer

Hot tub

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Pekanbaru every 3 minutes on Agoda.com
Value for money6.7
Distance to city center4.3 km
Location rating8.3
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport4.2 km

Rooms available at Hotel Ratu Mayang Garden

Executive Suite
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • 1 single bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
Enter dates to see prices
Luxury Suite
...
  • Room size: 77 m²/829 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Junior Suite
...
    Enter dates to see prices
    Deluxe Room
    ...
      Enter dates to see prices
      Suite
      ...
        Enter dates to see prices
        Single Room
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Hotel Ratu Mayang Garden have bars on the premises?

          Experience your holiday vacation the best way yet with Hotel Ratu Mayang Garden's bar and nightclub readily available right in front of your doorstep for when you need a drink or two.

          Does Hotel Ratu Mayang Garden provide shuttle service for getting around?

          For your convenience when traveling around the city, Hotel Ratu Mayang Garden offers None right where you need it making it simple for you to get to places quickly.

          What types of entertainment are available at Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden offers karaoke while you lounge at this property, providing travelers with entertainment value throughout your remain here.

          What is the average travel time to a nearby airport from Hotel Ratu Mayang Garden?

          The average travel time to get from Hotel Ratu Mayang Garden to the airport is 11 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

          When was Hotel Ratu Mayang Garden built?

          Hotel Ratu Mayang Garden was built in 1998.

          How many floors does Hotel Ratu Mayang Garden have?

          Hotel Ratu Mayang Garden has a total of 3 floors.

          What was the average room rate for Hotel Ratu Mayang Garden been in the past month?

          The typical room rate for Hotel Ratu Mayang Garden in the past month is 251345.95 IDR, compared to city's average of 185817.57 IDR.

          What time is check-in and check-out at Hotel Ratu Mayang Garden?

          Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

          Overall rating:

          6.5

          Good
          58 reviews
          Cleanliness
          6.2
          Facilities
          6.5
          Location
          8.3
          Read all reviews >
          More about Hotel Ratu Mayang Garden

          More about Hotel Ratu Mayang Garden

          Experience Comfort and Convenience at Hotel Ratu Mayang Garden in Pekanbaru

          Hotel Ratu Mayang Garden in Pekanbaru, Indonesia offers a range of facilities that provide guests with comfort and convenience. The hotel features an outdoor pool, hot tub, sauna, and spa where guests can relax and unwind. For those who want to stay active, there is a nightclub and massage services available. The hotel also has a coffee shop, bar, and restaurant that serve delicious meals and drinks. Guests can take advantage of the laundry service, room service, safety deposit boxes, airport transfer, valet parking, concierge, shuttle service, dry cleaning, car hire, luggage storage, and shared lounge/TV area. The hotel also has Wi-Fi in public areas, a car park, designated smoking area, BBQ facilities, and a car park free of charge. With all these facilities, guests can enjoy a comfortable and memorable stay at Hotel Ratu Mayang Garden.

          Discover the Best Landmarks and Attractions near Hotel Ratu Mayang Garden

          Hotel Ratu Mayang Garden is conveniently located near several landmarks and attractions that you won't want to miss during your stay. Visit the HS Soeman Library to explore its impressive collection of books and historical artifacts. For a shopping spree, head over to Mall Ciputra Seraya, which offers a variety of stores and restaurants. The Pekanbaru Great Mosque is another must-see attraction, with its stunning architecture and serene atmosphere. Art lovers will appreciate the Silungkang Art Centre, which showcases traditional Riau art and culture. Other nearby landmarks include the Monument of Riau People's Struggle, Transmart Carrefour, Sadira Plaza, Al-Falah Darul Muttaqin Mosque, Tri Dharma Dewi Sakti Temple, and Pecinan. With so many options to choose from, you're sure to have a memorable and exciting stay at Hotel Ratu Mayang Garden.

          Experience Comfort and Convenience with Hotel Ratu Mayang Garden’s Positive Customer Ratings

          Hotel Ratu Mayang Garden in Pekanbaru, Indonesia has received numerous positive customer ratings for its exceptional location and staff performance. Guests can enjoy the comfort and convenience of the hotel's prime location, which is rated 8.3 out of 10. The staff's outstanding performance, with a rating of 6.9 out of 10, ensures a pleasant and hassle-free stay. Despite lower ratings for facilities and cleanliness, the hotel's overall rating of 6.8 out of 10 proves that it remains a popular choice for travelers seeking a comfortable and convenient stay in Pekanbaru. With affordable rates and excellent customer service, Hotel Ratu Mayang Garden is the perfect choice for those seeking a memorable and hassle-free vacation experience.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.5

          Languages spoken
          • Danish
          • Indonesian
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Hot tub
          • Karaoke
          • Massage
          • Nightclub
          • Sauna
          • Spa
          • Spa/sauna
          • Swimming pool [outdoor]
          Dining, drinking, and snacking
          • Bar
          • BBQ facilities
          • Coffee shop
          • Restaurants
          • Room service
          Services and conveniences
          • Air conditioning in public area
          • Cash withdrawal
          • Concierge
          • Currency exchange
          • Dry cleaning
          • Elevator
          • Laundry service
          • Lockers
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoking area
          For the kids
          • Babysitting service
          • Family room
          • Swimming pool [kids]
          Access
          • Front desk [24-hour]
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Rental car
          • Shuttle service
          • Valet parking

          Location

          Jl. Jend. Sudirman no. 11, Pekanbaru City Center, Pekanbaru, Indonesia, 28282
          Excellent
          Location

          8.3

          Airports
          • Sultan Syarif Kasim II International Airport (PKU)
            4.2 km
          • Pinang Kampai Airport (DUM)
            123.5 km
          Public transportation
          • Pekanbaru Bus Station
            7.2 km
          Hospital or clinic
          • Kimia Farma / Radisa
            390 m
          Shopping
          • Mall Ska Pekanbaru
            4.0 km
          Convenience store
          • Indomaret
            650 m
          Cash withdrawal
          • ATM on-site

          What's nearby

          Popular landmarks
          • Monument of Riau People's Struggle
            1.9 km
          • Silungkang Art Centre
            2.1 km
          • HS Soeman Library
            2.4 km
          • Ar-Rahman Mosque
            3.1 km
          • An-Nur Grand Mosque
            3.8 km
          • Mall Ska Pekanbaru
            4.0 km
          • Pekanbaru Great Mosque
            4.2 km
          • Muara Takus
            4.3 km
          • Mall Ciputra Seraya
            4.5 km
          • Boombara Waterpark
            6.8 km
          Nearby landmarks
          • Parking Area Hotel Grand central
            250 m
          • Rumah Durian Radit
            290 m
          • SINGAPURA ELECTRONIK
            290 m
          • Kolam Renang Pangeran Hotel
            340 m
          • Kimia Farma / Radisa
            390 m
          • Harapan Raya Health Center
            440 m
          • Bank Rakyat Indonesia (BRI)
            440 m
          • RS Syafira Pekanbaru
            450 m
          • Puskesmas Harapan Raya
            490 m
          • Pengadilan Tinggi Riau
            550 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from13:00
          • Check-out until12:00
          • Reception open until00:00
          Getting around
          • Airport transfer fee0 IDR
          • Distance from city center4.3 km
          • Travel time to airport (minutes)11
          The property
          • Number of bars/lounges0
          • Number of floors3
          • Number of restaurants1
          • Number of rooms 154
          • Year property opened1998
          • Most recent renovation2012
          Parking
          • Daily parking fee0 IDR

          Reviews of Hotel Ratu Mayang Garden from real guests

          Provided by verified guests of Agoda
          6.5
          Good
          Cleanliness6.2
          Facilities6.5
          Location8.3
          Room comfort and quality4.7
          Service6.9
          Value for money6.7
          High score for Pekanbaru
          Rating
          9+ Exceptional (4)
          8-9 Excellent (0)
          7-8 Very Good (5)
          6-7 Good (1)
          <6 Below Expectation (10)
          Time of the year
          Mar - May (4)
          Jun - Aug (6)
          Sep - Nov (3)
          Dec - Feb (7)

          Show reviews that mention 

          Showing 20 verified guest comments
          3.0
          CHIONG from Malaysia
          Business traveler
          Stayed 2 nights in September 2014

          The door access system is not working”

          Overall is not satisfatory at all. The wifi was not working in the room and the door access system was not working as well. Hot water system was also not working. Plenty of mosquitoes around in the room and the room was in the run down conditions. This is the 1st hotel I have ever stayed that the restaurant does not allow my meals to be charged to my room and I have to pay cash on the meals I consumed. Luckily I just had enough cash for the lunch but I skipped my dinner because I did not have enough Ruppiah with me then and also the ATM machine nearby outside the hotel did not function work my Malaysian ATM card due to certain reason. This hotel will need to go through quite extensive upgrading to win back customers.

          Reviewed September 24, 2014

          See room deals

          4.0
          Razali from Indonesia
          Business traveler
          Stayed 1 night in March 2015

          Good Location but Poorly Maintained Hotel”

          1. Good Location: 2. Near to Airport; 3. Spacious Room

          Never come across any *** hotel with run down facilities such as yellowish and torned towel, dirty bedsheet and bedspread provided to guest. Mosquitos all over the big room. Its really a nighmare staying at this hotel.

          Reviewed March 06, 2015

          See room deals

          6.3
          Good
          Irwan from Indonesia
          Business traveler
          Stayed 1 night in May 2014

          old luxurious hotel”

          large room, good AC

          - Water is not good, there's time the water so little flow and no hot water, too bad... - TV is too old - Breakfast too simple

          Reviewed May 30, 2014

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          7.2
          Very good
          billy from United Kingdom
          Couple
          Stayed 1 night in December 2016

          sasas”

          asas

          Reviewed December 31, 2016

          See room deals

          5.6
          Eko from Indonesia
          Solo traveler
          Superior Room
          Stayed 4 nights in February 2023

          Seram”

          Seram

          Reviewed February 09, 2023

          See room deals

          10.0
          Exceptional
          Ponimin from Indonesia
          Solo traveler
          Superior Room
          Stayed 2 nights in July 2022

          Ratu Mayang Garden ”

          Fasilitas sangat baik,kamar luas . Swimming pool yang asyik.

          Reviewed July 28, 2022

          See room deals

          4.8
          Saar from Indonesia
          Solo traveler
          Superior Room(Lanai)
          Stayed 1 night in December 2021

          kamar bau debu”

          Sayang sekali bangunan sebegitu bagus tidak dirawat. Kamarnya bau debu, spreinya kotor. Malam itu jg check out krn yakin ga bakal bisa tidur dengan kondisi demikian

          Reviewed December 05, 2021

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          7.7
          Very good
          Mohd from Malaysia
          Solo traveler
          Stayed 2 nights in September 2014

          Selesa dan Mendamaikan ”

          1. Dekat dengan bandara 2. Tenang dan tidak bising 3. kemudahan yang lengkap

          Saya rasa tenang dan damai yang jauh dari hiruk pikuk bandar. Bilik yang besar sangat selesa.

          Reviewed October 01, 2014

          See room deals

          10.0
          Exceptional
          RATIH from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in December 2022

          Good”

          Mungkin untuk pemula yang baru tau Ratu Mayang tidak akan kaget dengan tampilan dalam kamar nya.. Untuk room termasuk golongan yang sangat besar dengan harga segitu Untuk kebersihan, sedikit min, dikarenakan masuk terdapat banyak debu dan kotor di meja dan kasur Dan toilet tidak bisa di flush Kemudian tv tidak bisa menyala Sudah minta remot tv ke resepsionis, untuk di bantu nyalakan, ternyata tidak datang2 membantu So far pelayanan cukup baik

          Reviewed January 01, 2023

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          10.0
          Exceptional
          Ratih from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in November 2022

          Terbaik ”

          Ga usah ragu.. Hotel Ratu Mayang dari dulu memang best ❤️

          Reviewed December 09, 2022

          See room deals

          7.6
          Very good
          Yoppy from Indonesia
          Couple
          Superior Room
          Stayed 1 night in February 2023

          Lumayan bagus”

          Semoga lebih ditingkatkan, pelayanan nya

          Reviewed February 06, 2023

          See room deals

          4.4
          Zaputra from Indonesia
          Family with young children
          Superior Single Room
          Stayed 1 night in June 2022

          Acceptable”

          Kamar bau debu seperti tidak terurus

          Reviewed June 20, 2022

          See room deals

          10.0
          Exceptional
          Rezky from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in June 2023

          Exceptional”

          Mantap

          Reviewed June 10, 2023

          See room deals

          2.8
          fitria from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in April 2023

          Acceptable”

          Hotel kotor, lantai tidak dipel, berdebu dan sampah rokok, kamar mandi kotor dan gelap. Kamar tidak terawat...semoga diperbaiki.

          Reviewed June 04, 2023

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          7.6
          Very good
          ERFI from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in April 2023

          Bagus”

          Bagus

          Reviewed April 21, 2023

          See room deals

          3.6
          heri from Indonesia
          Family with young children
          Stayed 1 night in December 2015

          kumuh dan tertipu ”

          hotel sangat kumuh dan tidak terawat. kolam renang berlumut dan kotor. AC gak bisa disetel. kasur berdebu. kami tertipu dengan foto2 di internet

          Reviewed December 26, 2016

          See room deals

          6.0
          Ari from Indonesia
          Family with young children
          Stayed 1 night in July 2015

          Sudah terlalu tua. Perlu direnovasi”

          Letak stategis. Sunyi. Sepi

          Lumayan

          Reviewed August 01, 2015

          See room deals

          8.0
          Excellent
          Hendro from Indonesia
          Business traveler
          Stayed 1 night in August 2014

          Dekat bandara”

          kamarnya bagus, dekat bandara, di tengah kota

          dari luar terlihat hotel tua, tetapi kamarnya cukup bagus dan ersih. lokasinya dekat dengan bandara dan rumah sakit.

          Reviewed October 04, 2014

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          3.2
          Muhammad from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in January 2022

          Acceptable”

          Hotelnya terlantar tak terurus!

          Reviewed January 12, 2022

          See room deals

          2.0
          mandau from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in August 2023

          worst hotel ever”

          found death insect when i enter the room, bad hospitality, worst its a trash not hotel room

          Reviewed August 07, 2023

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          This is a popular property. Don't miss out!

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