Experience Unmatched Comfort and Convenience at JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La is a 4.0-star hotel located in the heart of Singapore, offering a range of facilities that cater to the needs of all types of travelers. The hotel features a well-stocked bar, laundry service, restaurant, and round-the-clock room service. Safety deposit boxes are available for guests to store their valuables, while the concierge is always on hand to assist with any queries. Fitness enthusiasts can stay on track with their workout routine at the fully equipped fitness center, or take a refreshing dip in the outdoor pool. The poolside bar is the perfect place to unwind with a drink after a long day. Wi-Fi is available in public areas, and guests can park their cars free of charge. The hotel also offers car hire, luggage storage, daily housekeeping, express check-in/check-out, and dry cleaning services to ensure a hassle-free stay.
Room Offerings at JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La offers a variety of room types to cater to different needs. Guests can choose from the Club Deluxe Double Room, Club King Room, Deluxe Family Room, Deluxe King Room, Deluxe Twin Room, Panorama Club Room, Special Offer - Superior King Room with City View, Special Offer - Superior Twin Room with City View, Superior King Room, Superior King Room with City View, Superior Twin Room, and Superior Twin Room with City View. Each room is designed to provide maximum comfort and convenience during the stay, ensuring a memorable experience in Singapore.
Discover the Best of Singapore's Landmarks and Attractions
JEN Singapore Orchardgateway by Shangri-La is perfectly situated for exploring the best of Singapore's landmarks and attractions. Take a stroll through the lush greenery of the Singapore Botanic Gardens and marvel at the stunning blooms of the National Orchid Garden. Shop till you drop at Orchard Road, one of Singapore's premier shopping destinations. For a dose of history, visit the National Museum of Singapore or the Battlebox, a former WWII underground command center. Fort Canning Park is a great spot for a picnic or a leisurely walk, while ION Orchard offers a range of high-end shopping and dining options. With so much to see and do, JEN Singapore Orchardgateway by Shangri-La is the perfect base for your Singaporean adventure.
Experience Exceptional Comfort and Convenience at JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La has received high praise from its guests, with an impressive overall rating of 8.7. The hotel's value for money and facilities both received an 8.5 rating, while its cleanliness was rated at an outstanding 9.1. Guests also loved the hotel's unbeatable location, giving it a 9.5 rating, and the staff's exceptional performance, which earned an 8.8 rating. Whether you're traveling for business or leisure, JEN Singapore Orchardgateway by Shangri-La offers exceptional comfort and convenience that is sure to exceed your expectations.
Spacious room & great location 👍”
Im going with 3 child the deluxe room more bigger than another hotel around orchard, the location connected to mall orchard gateaway & mrt somerset station, very clean & nice decorated, really love the pool , the stuff very polite. Hotel is highly reccomended 👍👍👍
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Best Location with Good Value!”
Jen Orchardgetaway is strategically located above Somerset mall and Somerset MRT which makes it very accessible and convenient. Also, there is a bus station in front of the hotel. The room is clean and staffs are helpful. On top of that, the price is competitive for Orchard/Somerset area. Highly recommended!
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Nice, clean, very good location”
The room is very clean. Full facility for business traveler, including steam iron and ironing board, and very fast wifi. Location is super great. Staff at the lobby is also nice. A little inconvenience is that you have to take a lift from G floor to 10th floor (which lobby is located) and then take another lift to your room floor. But it doesn't take too long for each lift so it doesn't matter. No comment for breakfast because I didn't have one.
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Exceptional”
Located right at the heart of the town. Loving the busy city view! Hotel is accessible to the 313 mall/orchard gateway. Room is clean and comfy! Enjoyed the stay there.
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Very convenient to travellers”
Location is 100%. Very near to food shops and transport Room 90%. Every detail in our room are very helpful for travellers who wants to be organised even on vacation. Storage ia good. On suggestions would be a bath tub or a rain shower. Staff 100%. Very approachable. They also quick on responding when u need something from the housekeeping. Sent us gifts too for our anniversary. Facilities. We love the pool! Very safe for our toddler cause there is a clear barrier for kida pool and adults pool. View is amazing. Overall, we would like to stay there again. My son ask us to come back and stay there for 10 days. Haha told him we prob save first before we can do that. Thanms Jen hotel.
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Price, Location & Service - Top Notch”
Where to find a superb location with great service and price within Singapore’s most famous shopping belt and a view to die for? I could only find it in Hotel Jen Orchard
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Exceptional”
Location is very ideal for families with kids. The rooms are clean. For some weird reason the vending machine doesn’t accept Visa card and bank notes. I asked help from the housekeeper named Truc and she was very helpful. She paid in coins for the Coke I was trying to buy. I offered my S$10 as payment but she said that it is okay and I do not have to pay for it. Hotel Jen must reward employees like her.
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EXCELLENT ”
Excellent hotel. Good location. Near many great shops and restaurants. Rooms are clean. Friendly staff. Will surely be back.
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Always enjoyable”
This year's Hotel Jen experience was made more memorable by the extra efforts of the Hotel Jen staff. We booked 2 rooms with Club access and was able to utilize it well. Since it was my son's birthday, not only did he receive a gift from the staff, he also received a visit from Jeno. He was so excited about this. On our last day, since our flight was in the evening, the staff allowed us to hang out at the club lounger despite having checked out. Thanks to Jeraldine, Crimson and the rest of the staff.
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Efficient and surprisingly exceptional”
Very impressed with the digitalization of this hotel. Not much personal interaction with staff but when we do, they are pleasant and attentive. This hotel anticipates the needs of family travellers like us and has solution for almost everything. We enjoyed ourselves and felt so at home here. Will definitely visit again!
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Clean and convenient”
Same as what others are saying. Location is great! Near Bus and MRT stations. Very clean and the staff are friendly. Pool is amazing also! Bed is super comfy! No line during check in so it was fast and easy for us. You will also notice air purifier, sanitizer in every corner. Thanks for the awesome stay, we’ll definitely come back!
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Awesome staycation”
This trip is to celebrate with my bf. It’s his birthday. The hotel was so friendly and thoughtful . They constantly ensure our stay was pleasant. 1)We feedback that the pillow provided were too soft and the brought up 4 firmer pillow immediately. 2)Staff at breakfast area was super pleasant, I mention to the staff at breakfast this we are staying here as it was his birthday. They gave him in-house cookies . 3) And upon checking out , front desk also presented him in-house chocolate . Overall the location is super convenient Value for money Great service from all staff. Will highly recommend others to try.
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The best in SG!”
Location is perfect. Somerset MRT and Bus stop is just below the hotel.
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My trip to Singapore was perfect”
I have a great time at the hotel. Check-in check-out process was easy and quick. Great location near MRT station and mall, you'll never be hungry. Stuff was very helpful.
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Experiece ”
My favorite hotel ever!!! It was spacious and so clean! The pool was great and it has wonderful views 😍
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Exceptional”
I love this hotel so much. It is centrally located and you would not have to worry about where to eat and shop. Very easy access to train station(Just right down the hotel) Impressive and very nice staff. Thumbs up!
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We had an awesome stay😍”
As always.. Jen hotel is one of our favourite place to stay! This is our 2nd time here! Me and my friends really enjoyed the pool, room and breakfast😋 i would like to recommend all the staff who is very attentive and gave us a warmth welcome and smile every time we see them.. we’ll be back here again🤩 highly recommended!!!
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Perfect location ”
We had a great time staying in Jen Orchard Gateway, the staff were all friendly and helpful and not to mentioned the amazing roof top Pool. The kiddies had the best time in the pool after a long day shopping in Orchard. Looking forward to come back for our stay next weekend!
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Amazing hotel in the heart of Orchard”
You will not get better value than the Jen. It is located directly above the Somerset MRT station, and inside a mall, so easy access to get around the city, and hundreds of great quality food and shopping options. Will definitely stay here. The pool deck is amazing with views all the way to Marina Bay.
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It's our go to from on”
Stayed in Jen Orchard gateway twice and loved our stay. We have 2 young boys and the pool did not disappoint, the staff was helpful and super attentive. We cannot wait to for our next trip and we will be staying in Jen again for sure.
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