Holiday Inn & Suites Across from Universal Orlando by IHG

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5916 Caravan Ct, International Drive North - Universal, Orlando (FL), United States, 32819

Highlights

Located in heart of Orlando (FL)

- This neighborhood is preferred by frequent travelers. Properties here...

Pretty close to Universal studios and Island of adventure.
Front desk [24-hour]

Check in was a breeze, great amenities and reliable wifi.
Inside city center

Pretty close to Universal studios and Island of adventure.
Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Pool with view

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Make your best journey to Orlando (FL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in International Drive North - Universal, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 3 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.
Your dates are popular among travelersPopular destination! Properties in Orlando (FL) are being booked every minute!
Location 8.9
Value for money 7.5
Service 7.4
Cleanliness 7.2

Based on 309 verified reviews

Location

8.9

Value for money

7.5

Service

7.4

Cleanliness

7.2

Facilities

7.1

Room comfort and qua...

6.6

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Universal Studios Florida
1.1 km
Universal's Islands of Adventure
1.5 km
The Wizarding World of Harry Potter
1.5 km
SeaWorld
7.3 km
Discovery Cove
7.9 km
Closest landmarks
Orlando International Premium Outlets
570 m
Belz Factory Outlet
620 m
Rockport Shoe Outlet
830 m
AMC Theatre at Universal Orlando
840 m
Parcs a orlando
910 m

Good to know

Value for money7.5
Distance to city center13 km
Location rating8.9
Nearest airportOrlando International Airport (MCO)
Distance to airport15.4 km

Rooms available at Holiday Inn & Suites Across from Universal Orlando by IHG

4 Double Bed 2 Bedroom Suite
...
  • Room size: 97 m²/1044 ft²
  • 4 double beds
  • 4 double beds
Enter dates to see prices
1 King 2 Double Bed 2 Bedroom Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds and 1 king be...
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One Bedroom Suite: 2 Double Beds Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
1 King One-Bedroom Suite
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  • Room size: 67 m²/721 ft²
  • 1 king bed and 1 sofa bed
  • 1 king bed and 1 sofa bed
Enter dates to see prices
2 Double Beds 1 Bedroom Suite High Floor
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  • Room size: 67 m²/721 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
1 King Bed Standard
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  • Room size: 25 m²/269 ft²
  • 1 king bed
  • 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Double Beds Premium
...
  • Room size: 33 m²/355 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
1 King 2 Double Beds 2 Bedrooom Suite High Floor
...
  • Room size: 98 m²/1055 ft²
  • 1 sofa bed
  • 1 sofa bed
Enter dates to see prices
2 Double Beds Standard
...
  • Room size: 32 m²/344 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Holiday Inn & Suites Across from Universal Orlando by IHG features non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.

Yes! Holiday Inn & Suites Across from Universal Orlando by IHG features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Holiday Inn & Suites Across from Universal Orlando by IHG features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

Holiday Inn & Suites Across from Universal Orlando by IHG has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Holiday Inn & Suites Across from Universal Orlando by IHG, guests can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Holiday Inn & Suites Across from Universal Orlando by IHG has a total of 390 rooms.

Holiday Inn & Suites Across from Universal Orlando by IHG's most popular month where verified tourists have stayed the most is in December.

Past group travelers that have stayed at this property have given Holiday Inn & Suites Across from Universal Orlando by IHG an average rating of 6.2. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Holiday Inn & Suites Across from Universal Orlando by IHG an average rating of 8.3. You can look up on more detailed customer evaluations, and comments for this property down in the review section.

The nearest airport to Holiday Inn & Suites Across from Universal Orlando by IHG is Orlando International Airport, 15.0 km away.

Start your days right, with the buffet breakfast options available at Holiday Inn & Suites Across from Universal Orlando by IHG.

More about Holiday Inn & Suites Across from Universal Orlando by IHG

More about Holiday Inn & Suites Across from Universal Orlando by IHG

Experience Comfort and Convenience at Holiday Inn & Suites Across from Universal Orlando

Nestled just 13 kilometers from the vibrant Orlando city center, the Holiday Inn & Suites Across from Universal Orlando by IHG offers an ideal retreat for travelers seeking both excitement and relaxation. With a quick 20-minute drive to Orlando International Airport, this hotel ensures a seamless start and end to your adventures. Boasting 390 well-appointed rooms, guests can enjoy spacious comfort whether visiting for leisure or business. Designed with families and travelers in mind, the hotel welcomes children aged 1 to 18 to stay free of charge, making it a perfect choice for family vacations. Pets are also accommodated, with up to two pets allowed per room, ensuring your furry friends can join in the fun. Check-in begins at 3:00 PM, and guests are kindly asked to check out by 11:00 AM, providing ample time to unwind or prepare for your next destination. Discover the perfect blend of hospitality, convenience, and proximity to Orlando’s top attractions at this welcoming hotel.

Exciting Entertainment and Leisure Options at Holiday Inn & Suites Across from Universal Orlando

Discover a vibrant array of entertainment facilities designed to enhance your stay at the Holiday Inn & Suites Across from Universal Orlando. Unwind in the inviting shared lounge and TV area, perfect for relaxing after a day of adventure or catching your favorite shows in comfort. For those looking to indulge in some retail therapy or pick up memorable souvenirs, the on-site gift and souvenir shop offers a wide selection of unique keepsakes and essentials to commemorate your trip. Complementing these amenities is a lively bar where guests can enjoy refreshing drinks in a welcoming atmosphere, making it an ideal spot to socialize and unwind. Whether you're browsing through the shops, relaxing in the lounge, or enjoying a drink at the bar, the hotel’s entertainment facilities are tailored to provide a comfortable and enjoyable experience, ensuring your stay is as memorable as the nearby attractions.

Exciting Sports Facilities at Holiday Inn & Suites Across from Universal Orlando

Experience a perfect blend of relaxation and active leisure with the exceptional sports facilities at Holiday Inn & Suites Across from Universal Orlando. Guests can enjoy a round of golf on the on-site golf course, offering a scenic and convenient way to indulge in the sport. For those looking to stay fit during their stay, the hotel features a well-equipped outdoor pool and a free fitness center, providing a refreshing escape and a chance to maintain your workout routine. Additionally, the 24-hour fitness center ensures that guests can exercise at any time of day or night, making it easy to stay active no matter your schedule.

Convenience Facilities at Holiday Inn & Suites Across from Universal Orlando by IHG

Experience seamless comfort and convenience during your stay at Holiday Inn & Suites Across from Universal Orlando by IHG. Guests can enjoy free Wi-Fi in all rooms and public areas, ensuring you stay connected at all times. For added convenience, the hotel offers express check-in and check-out services, daily housekeeping, and a laundromat to keep your wardrobe fresh and clean. Need to store valuables? Safety deposit boxes are available for your peace of mind. The hotel also provides a variety of practical amenities including a dry cleaning service, luggage storage, and vending machines for quick snacks and beverages. For guests seeking a touch of luxury, exclusive access to the executive lounge is available. Additionally, a designated smoking area ensures comfort for all guests. Whether you're here for leisure or business, these thoughtful facilities help make your stay effortless and enjoyable.

Convenient Transport Facilities at Holiday Inn & Suites Across from Universal Orlando

Experience seamless travel with the comprehensive transport facilities offered at Holiday Inn & Suites Across from Universal Orlando by IHG. Guests can enjoy the convenience of onsite car parking and self-parking options, with clear car park charges to ensure a hassle-free stay. For those arriving from afar, the hotel provides reliable airport transfer services, making your journey to and from the airport smooth and stress-free. To explore the vibrant city and nearby attractions, guests can also take advantage of the hotel’s car hire and taxi services, offering flexibility and comfort during your stay. Additionally, the hotel offers ticket services and organized tours, allowing guests to easily access popular Orlando attractions without the hassle of planning. Whether you're looking to explore the theme parks or discover hidden gems around the city, these transport facilities are designed to enhance your convenience and enjoyment, ensuring a memorable stay in Orlando.

Comfort and Convenience with Premium Room Facilities at Holiday Inn & Suites Across from Universal Orlando

Experience a stay of unparalleled comfort with our well-appointed rooms, featuring modern amenities designed to make your visit relaxing and enjoyable. Keep cool and refreshed with efficient air conditioning, while enjoying your favorite shows on the television with satellite or cable channels. For entertainment and relaxation, in-house movies are available, providing an extra touch of leisure during your stay. Our rooms are thoughtfully equipped with essential conveniences such as a coffee and tea maker, refrigerator, and toiletries to ensure your comfort and convenience. A hair dryer is provided to help you get ready with ease, and plush linens add a touch of luxury to your sleeping experience. Whether you're here for business or leisure, these thoughtful amenities are designed to meet your needs and enhance your overall stay.

Delightful Dining Options at Holiday Inn & Suites Across from Universal Orlando

Guests at Holiday Inn & Suites Across from Universal Orlando by IHG can enjoy a variety of convenient and satisfying dining amenities designed to enhance their stay. Start your day with a hearty breakfast buffet, featuring a diverse selection of delicious options to fuel your adventures in Orlando. For those seeking relaxation and casual dining, the hotel offers BBQ facilities where you can enjoy a flavorful outdoor meal in a comfortable setting. In addition to these amenities, the hotel provides dedicated room service, allowing guests to indulge in their favorite dishes from the comfort and privacy of their own rooms. Daily housekeeping ensures a clean and comfortable environment throughout your stay, so you can focus on enjoying all that Orlando has to offer. Whether you're craving a quick breakfast or a leisurely outdoor BBQ, the hotel's dining facilities cater to your needs with convenience and quality.

Comfortable and Versatile Room Options at Holiday Inn & Suites Across from Universal Orlando

Experience a variety of thoughtfully designed rooms at Holiday Inn & Suites Across from Universal Orlando by IHG, perfect for every traveler’s needs. Choose from cozy 1 King Bed Standard rooms, spacious Standard Rooms, or the versatile 2 Double Beds Standard rooms, each offering ample space for relaxation. For families or groups, the 4 Double Bed 2 Bedroom Suite provides generous 97 square meters of comfort, while the 1 Bedroom Suites with a King Bed or two Double Beds offer a cozy yet spacious retreat. Additionally, the Premium Rooms and Suites, including options with high floors and mobility accessibility, ensure a comfortable stay tailored to your preferences. Booking these rooms through Agoda guarantees you the best prices available, along with a seamless, hassle-free booking experience. Take advantage of exclusive deals and easy reservation processes, so you can focus on enjoying your trip to Orlando. Whether you're traveling solo, as a couple, or with family, these diverse room options provide the perfect base for your adventures near Universal Orlando.

Vibrant Entertainment and Excitement on International Drive North - Universal

Nestled in the heart of Orlando’s bustling International Drive North, the area surrounding the Holiday Inn & Suites Across from Universal Orlando is a hub of entertainment, dining, and adventure. Just moments from world-famous attractions like Universal Studios Florida and Islands of Adventure, visitors can easily immerse themselves in thrilling rides, captivating shows, and immersive themed experiences. The lively streets are dotted with a variety of restaurants, cafes, and retail outlets, offering something for every taste and style, making every day an exciting exploration. Beyond the theme parks, International Drive North boasts a vibrant nightlife scene and numerous entertainment venues, perfect for unwinding after a day of adventure. The area is also home to numerous shopping centers, including the iconic ICON Park, where visitors can enjoy the giant observation wheel, Madame Tussauds wax museum, and other attractions. With its convenient location and energetic atmosphere, International Drive North is the ideal destination for families, couples, and solo travelers seeking a dynamic Orlando experience filled with fun, flavor, and unforgettable memories.

Easy Transportation from Orlando Airports to Holiday Inn & Suites Across from Universal Orlando by IHG

Traveling from Orlando's major airports to the Holiday Inn & Suites Across from Universal Orlando by IHG is both convenient and straightforward. If you're arriving at Orlando International Airport (MCO), the most popular gateway for travelers heading to the theme park area, you can opt for a quick taxi or ride-share service such as Uber or Lyft, which typically takes around 20-30 minutes depending on traffic. For a more budget-friendly option, the Mears Transportation shuttle service operates regular routes directly to the hotel, providing a comfortable and hassle-free transfer. Additionally, rental cars are available at the airport if you prefer the flexibility of exploring Orlando at your own pace, with easy access via major highways leading directly to International Drive North, where the hotel is located. For those arriving at Orlando Sanford International Airport (SFB), the journey might take a little longer, approximately 45 minutes to an hour by car or shuttle, depending on traffic conditions. Shuttle services and private transfers can be pre-arranged for a smooth ride directly to the hotel. Alternatively, renting a vehicle is a flexible option, especially if you plan to explore other attractions around Orlando. Once you arrive, the hotel’s prime location on International Drive North makes it easy to access Universal Orlando Resort and other nearby attractions, ensuring your journey from the airport to your accommodation is seamless and stress-free.

Exciting Attractions and Landmarks Near Holiday Inn & Suites Across from Universal Orlando

Situated just moments from some of Orlando's most thrilling attractions, the Holiday Inn & Suites Across from Universal Orlando offers guests easy access to a world of entertainment. Explore the legendary Universal's Islands of Adventure, home to adrenaline-pumping rides and immersive themed zones, including the enchanting Wizarding World of Harry Potter. Just a short distance away, Universal Studios Florida invites visitors to step behind the scenes of blockbuster movies and enjoy exciting rides and shows. For water fun and relaxation, Universal's Volcano Bay provides a tropical paradise with exhilarating water slides and a lazy river. The area also features Fun Spot America and Fun Spot Action Park, perfect for family-friendly adventures and thrilling rides. Catch a movie at the AMC Theatre at Universal Orlando or enjoy the lively atmosphere at Magical Midway for games and entertainment. With such an array of attractions nearby, guests can effortlessly indulge in unforgettable experiences during their stay.

A Culinary Journey Around the Hotel

Guests staying at Holiday Inn & Suites Across from Universal Orlando by IHG are spoiled for choice when it comes to nearby dining options. Just a short distance away, you can indulge in the rich flavors of Indian cuisine at Tabla Indian Restaurant or enjoy authentic Indian dishes at Aashirwad Indian Food and Bar. For those craving something different, Agave Azul Kirkman offers vibrant Mexican flavors, while The Mexican Camel provides a taste of traditional Mexican fare. Steak lovers can savor delicious grilled specialties at Cafe Mineiro Brazilian Steakhouse, or explore the lively atmosphere of Border Grill Fresh-Mex for a quick and flavorful meal. For a classic American experience, the Hard Rock Cafe is a popular choice, and Passage to India Restaurant offers a diverse menu of Indian classics. If you're in the mood for a quick snack or sweet treat, Pompi (San Giovanni) and Pio Pio are perfect spots to satisfy your cravings. With such a diverse array of restaurants nearby, every meal promises a new adventure in flavor.

Exciting Shopping Destinations Near Holiday Inn & Suites Across from Universal Orlando

Just moments from the hotel, shopaholics will find a variety of premier shopping destinations to satisfy every taste. The Mall at Millenia and Festival Bay offer upscale retail experiences with a wide range of designer brands and specialty stores. For those seeking great deals, the Belz Factory Outlet and Rockport Shoe Outlet provide fantastic discounts on popular apparel and footwear. Adventure and entertainment enthusiasts can explore Artegon Marketplace and YES Magic Shop, perfect for unique finds and fun experiences. International Drive Flea Market and Moroccan Bazaar add a touch of local flavor and eclectic treasures, while Gods & Monsters and the Mall at Millenia promise a vibrant shopping atmosphere just a short drive away.

Affordable Comfort at Holiday Inn & Suites Across from Universal Orlando

Staying at the Holiday Inn & Suites Across from Universal Orlando by IHG offers exceptional value for travelers seeking comfort without breaking the bank. Priced between $101 and $150 per night, this hotel provides a more budget-friendly option compared to the average hotel room in Orlando, which typically ranges from $151 to $200. Guests can enjoy a comfortable stay with quality amenities while saving money for exploring the vibrant city and its famous attractions. This strategic pricing makes the Holiday Inn & Suites an attractive choice for both families and solo travelers looking for a convenient and affordable base near Universal Orlando. By choosing this hotel, visitors can enjoy the perfect blend of affordability and comfort, ensuring a memorable Orlando experience without overspending on accommodations.

Excellent Stay at Holiday Inn & Suites Across from Universal Orlando by IHG

Guests consistently praise the Holiday Inn & Suites for its spotless cleanliness, peaceful atmosphere, and unbeatable location just steps from Universal Studios. Visitors appreciate the friendly and welcoming staff, making their stay even more enjoyable. The hotel’s proximity to popular attractions like the Premium Outlet across the street adds to its appeal, providing guests with easy access to shopping and entertainment.

Exceptional Location and Comfortable Stay at Holiday Inn & Suites Across from Universal Orlando

Nestled just across from the vibrant Universal Orlando, the Holiday Inn & Suites offers guests an unbeatable location that makes exploring the theme parks and entertainment districts incredibly convenient. Visitors consistently appreciate the hotel’s prime positioning, which allows for easy access to major attractions, saving valuable time and enhancing their overall experience. The hotel’s inviting facilities and clean, well-maintained environment further contribute to a comfortable and enjoyable stay, providing guests with a relaxing retreat after busy days of adventure.

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Amenities and facilities

Very good7.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Outdoor recreational features
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
TGI Friday's
  • Cuisine: American
  • Menu: Buffet

Location

5916 Caravan Ct, International Drive North - Universal, Orlando (FL), United States, 32819

Excellent8.9

Location

Airports
  • Orlando International Airport (MCO)
    15.4 km
  • Orlando Sanford International Airport (SFB)
    39.3 km
Public transportation
  • Orlando, FL (ORL)
    9.2 km
  • Orlando Health/Amtrak
    9.2 km
Hospital or clinic
  • Millennia ER
    3.3 km
Shopping
  • Orlando International Premium Outlets
    570 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Universal Studios Florida
    1.1 km
  • Universal's Islands of Adventure
    1.5 km
  • The Wizarding World of Harry Potter
    1.5 km
  • SeaWorld
    7.3 km
  • Discovery Cove
    7.9 km
  • Disney Springs
    13.2 km
  • Magic Kingdom Park
    13.7 km
  • Epcot
    14.5 km
  • Walt Disney World® Resort
    14.6 km
  • Disney's Animal Kingdom
    18.6 km
Nearby landmarks
  • Orlando International Premium Outlets
    570 m
  • Belz Factory Outlet
    620 m
  • Rockport Shoe Outlet
    830 m
  • AMC Theatre at Universal Orlando
    840 m
  • Parcs a orlando
    910 m
  • CityWalk
    950 m
  • Universal CityWalk
    960 m
  • Hard Rock Orlando
    1.1 km
  • Universal Studios Florida
    1.1 km
  • Fun Spot America
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center13 km
  • Travel time to airport (minutes)20
The property
  • Number of floors10
  • Number of rooms 390
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee24.95 USD

Property announcements

If booking a meal plan rate, please note that Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests. The property's pool will be closed for renovation works from 2017 September 5 until 2017 September 21. Please contact the property for details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Holiday Inn & Suites Across from Universal Orlando by IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 10
  • 4.8
  • 5.6
  • 9.6
  • 10
  • 10
  • 10

Most recent

  • Location score 8.9 out of 10 and is a high score in Orlando (FL)
    Location8.9
  • Value for money score 7.5 out of 10
    Value for money7.5
  • Service score 7.4 out of 10
    Service7.4
  • Cleanliness score 7.2 out of 10
    Cleanliness7.2
  • Facilities score 7.1 out of 10
    Facilities7.1
  • Room comfort and quality score 6.6 out of 10
    Room comfort and quality6.6
High score for Orlando (FL)

Rating

9+ Exceptional (33)
8-9 Excellent (12)
7-8 Very Good (33)
6-7 Good (13)
<6 Below Expectation (35)

Review summary

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This hotel has an excellent location for theme parks such as Universal Studios and Islands of Adventure. Guests can easily access the attractions. The spacious and comfortable rooms have good amenities, including comfortable beds. The staff is friendly and accommodating, making guests feel welcome. The hotel is generally clean, with only a few minor exceptions reported.

Some guests reported cleanliness and maintenance issues such as ants and mold, along with faulty AC and broken furniture. However, conditions are generally inconsistent in the rooms.

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Showing 126 verified guest comments
Changed to review page 1
  1. 4.4
    Pui from Canada
    Group
    4 Double Bed 2 Bedroom Suite
    Stayed 3 nights in August 2024

    “Is this a standard of a 4 stars hotel in Orlando?”

    The front counter staffs were very rude, they gave me roll eyes when we mess up our payment card. After checked in, we went to our room, the hobby was not bright enough, and had some strange smell. While we walked around the room we assigned, we found out both bath tubs are over used and dirty, washbasins were crack and rust. All beds had stain in somewhere, and the worst is the sofa bed. when we open it, a bed red stain in the middle, alone with tone of crumbs. We called the front desk immediately to request switch room, they said "OK!" and handed up on me without gave me any detail of my request. We wait for half hour and still not receive a call back from front desk, so I went down to the front desk to see what happen. When I got there, I saw they were serving some customer, so I wait it line, and when it was our turn, I had been served by a management team member, I explained the situation of our room and request, then a lady next to him suddenly through a room card on the desk and said that she already switch the room for me. However, she never told us which room, and when it’s ready for us to switch. We were big group travelers which include young children and senior, was she expect all of us pick up everything and wait for her to assist us in the lobby at 10:30pm?? Moreover, we not yet check the room that she swatch for us, how could we know that the room is clean enough for stay? And exactly what we though, the second room she switched for us were also in a bad condition of cleanness, so we looking for the third room that available for us. At least, the third room was still acceptable, it just had some little bugs came out from the corner of bathroom wall, just kill it by hand, it won’t be a big deal, also it was almost midnight, we toke it and rest. At the morning time, we only received two adult breakfast tickets each day we stay, but we were 10 people group which stay in a 10 people room. When I booked the room online, it written include wifi and breakfast, so I asked the front desk and they said they were only giving out 2 adult breakfast tickets for each room a day, also we were booked from agent, they were not responsible for it, I need to call the agent to request support by myself. We just travel to U.S., we don’t have U.S. phone plan, that will to expensive to call. Moreover, it was Saturday morning, the agent office and holiday office staff were off, who can help us. I am not expected to will receive those bad experience with a 4 stars hotel under Holiday Inn. in Orlando, or this is the standard of hotel in U.S.

    Reviewed August 25, 2024
  2. 9.6
    Exceptional
    Roselle from United States
    Group
    One Bedroom Suite: 2 Double Beds Sofa Bed
    Stayed 1 night in November 2024

    “Good value stay”

    A simple, no-frills hotel that gets the basics right. Clean rooms, comfy beds, and a quiet atmosphere made for a restful stay. Staff was friendly and check-in was easy. Great choice if you’re looking for quality without spending too much.

    Reviewed April 29, 2025
  3. 7.6
    Very good
    Lacey from United States
    Family with teens
    One Bedroom Suite: 2 Double Beds Sofa Bed
    Stayed 2 nights in January 2025

    “For the price this was better than universal”

    I got great rates and after checking tons of reviews on a couple of sites decided to try it. Honestly our room is two rooms in one, while extremely bare basic stuff, it's mostly clean, no weird smells in the hall or room, everything seems to work besides one elevator, the lighting is good, the staff were a little grumpy at first but I soon realized they were being harassed by another guest that continued to harass them for several hours, they honestly handled the situation very well, all in all this was a great value for the quick trip we were taking. I would stay again.

    Reviewed January 04, 2025
  4. 10.0
    Exceptional
    Holly from Canada
    Solo traveler
    1 King Bed Suite High Floor
    Stayed 3 nights in April 2024

    “HEAR ME OUT”

    Just like you, I was nervous about this hotel due to the reviews I was seeing… but I booked it anyways due to the location. Turns out I had an incredible stay!! My room was ready early, the staff was attentive and kind, and the facilities were clean. I am glad I gave this place a chance. I personally will be returning to this hotel anytime I want to be in a perfect area for the parks and more. 16 minute walk to Universal, 20 minute walk to Outlets, and <5 minute walk to food options. Thank you for a great stay!

    Reviewed April 21, 2024
  5. 6.4
    Good
    Cyrone from United States
    Family with teens
    2 Double Beds Standard
    Stayed 1 night in January 2025

    “Mounting negatives”

    Location excellent went you're visiting Universal. Cleanliness can be improved. The bathtub has brown spots, bathtub clog stopper is no placed in the bathub and if you do put it back ot doesn't work properly. Biggest gripe, is the person in one of the kiosk in the lobby. He was trying to get us to go to one of the new holiday inn so I can get some cash back from my booking. After telling him we'll think about it he started questioning me why think about it what are my plans for tomorrow ( creeped me out). This interaction really made me feel negative about my stay / experience in this hotel. Just to add, while he was questioning me I'm still carrying my luggage.

    Reviewed January 13, 2025
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