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Exterior view, Holiday Inn San Jose Aurola in San Jose
1 King Bed Leisure Non-Smoking, Holiday Inn San Jose Aurola in San Jose
Facilities, Holiday Inn San Jose Aurola in San Jose
Lobby, Holiday Inn San Jose Aurola in San Jose
Lobby, Holiday Inn San Jose Aurola in San Jose
Interior view, Holiday Inn San Jose Aurola in San Jose
Interior view, Holiday Inn San Jose Aurola in San Jose

Removed from saved list

8.2

Excellent

51 reviews

51 reviews

Housekeeping3
View2
Breakfast1
See map
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Galería Namu
80 m
Complejo Salsa 54 y Zadidas
180 m
Annemarie's Boutique
190 m
Plaza de las Artes
210 m
Museo de Jade
230 m
Closest landmarks
El Túnel de Tiempo Disco
260 m
Museum of Contemporary Art and Design
350 m
Jade Museum
380 m
Kiosco San Jose
430 m
Correos de Costa Rica
450 m

Holiday Inn San Jose Aurola

5Th Ave And 5Th Street,P O Box 7802, Carmen, San Jose, Costa Rica, 0 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Carmen part of San Jose, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Juan Santamaría International Airport. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Daily housekeeping

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Value for money8.0
Location rating8.8
Nearest airportTobías Bolaños International Airport (SYQ)
Distance to airport7.3 km

Rooms available at Holiday Inn San Jose Aurola

Very good
Room comfort & quality

7.9

Standard
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 double beds or 1 king bed...
Enter dates to see prices
1 King Bed Presidential Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Bed Deluxe Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
2 Double Standard Accessible
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Standard King Room with Lounge Access
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed View Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Suite Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Double Beds Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Holiday Inn San Jose Aurola have a swimming pool?

While lounging at Holiday Inn San Jose Aurola, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does Holiday Inn San Jose Aurola have a fitness center?

Absolutely! Holiday Inn San Jose Aurola offers fitness center that is fittingly located on site, catering to your active needs to stay fit while on holiday vacation. For more details, please contact the property for more information.

What actions does Holiday Inn San Jose Aurola take in terms of hygiene, safety, and cleanliness?

Holiday Inn San Jose Aurola live up to our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, doctor/nurse on call, free face masks, first aid kit, and staff trained in safety protocol for heightened safety precautions and hygiene protocols.

What points of interest are close by Holiday Inn San Jose Aurola that are in walking range?

While staying at Holiday Inn San Jose Aurola, kick start your holiday break by discovering the closest attractions that are within close proximity to the property which include Metallic Building, Complejo Salsa 54 y Zadidas, and Annemarie's Boutique.

What are the property's policies for children's bedding at Holiday Inn San Jose Aurola?

Holiday Inn San Jose Aurola's policy regarding children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Holiday Inn San Jose Aurola's personnel communicate?

Holiday Inn San Jose Aurola can speak in 3 languages and supports popular languages such as English and Spanish for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past guests love most about Holiday Inn San Jose Aurola?

Verified guests that stayed at Holiday Inn San Jose Aurola have given this property a rating of 8.76 for its excellent location as the main highlight for their stay.

What is the typical rating that verified Business travelers' have given to Holiday Inn San Jose Aurola?

Past business travelers that have stayed at this property have given Holiday Inn San Jose Aurola an average rating of 7.8. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Holiday Inn San Jose Aurola?

Past families with young children that have stayed at this property have given Holiday Inn San Jose Aurola an average rating of 8.0. You can look up more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Holiday Inn San Jose Aurola?

Past families with older children that have stayed at this property have given Holiday Inn San Jose Aurola an average rating of 8.7. You can look up more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Holiday Inn San Jose Aurola?

Verified group travelers that have stayed at this property have given Holiday Inn San Jose Aurola an average rating of 7.6. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Holiday Inn San Jose Aurola?

Start your days right, with the buffet and continental breakfast options available at Holiday Inn San Jose Aurola.

What people love about Holiday Inn San Jose Aurola

  • 9.6

    Exceptional
    Cleanliness

    "it was very clean and cleaned every day."

    Eli

    |

    July 3, 2021

  • 9.2

    Exceptional
    Breakfast

    "helped with plans and breakfast was high quality."

    Andrew

    |

    May 14, 2023

  • 7.2

    Very good
    Breakfast

    "+ good breakfast with pancakes, scrambled eggs, pinto rice etc."

    Stephanie

    |

    June 10, 2022

Overall rating:

8.2

Excellent
51 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.8
Read all reviews >
More about Holiday Inn San Jose Aurola

More about Holiday Inn San Jose Aurola

Experience Unmatched Comfort and Convenience at Holiday Inn San Jose Aurola

Holiday Inn San Jose Aurola is a 3.5-star hotel located in the heart of San Jose, Costa Rica, offering an array of facilities to ensure a comfortable and convenient stay. The hotel features a 24-hour room service, shops, casino, coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, tours, concierge, indoor pool, fitness center, and spa. Guests can stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. The hotel also offers car park, dry cleaning, luggage storage, shared kitchen, shared lounge/TV area, convenience store, daily housekeeping, grocery deliveries, ticket service, breakfast buffet, continental breakfast, car park onsite, self-parking, and car park free of charge. With its exceptional facilities and prime location, Holiday Inn San Jose Aurola is the perfect choice for both business and leisure travelers.

Variety of Room Types at Holiday Inn San Jose Aurola

Holiday Inn San Jose Aurola offers guests an array of room types to choose from, including the 1 King Bed Executive Non-Smoking, 1 King Bed Executive Suite Non-Smoking, 1 King Bed Leisure Non-Smoking, 1 King Bed Presidential Suite Non-Smoking, 1 King Bed Suite Non-Smoking, 1 King Bed View Non-Smoking, 1 King Standard Accessible, 2 Bed Deluxe Non-Smoking with 2 Queen Beds, 2 Double Beds Room Non-Smoking, 2 Double Standard Accessible with 2 Double Beds, Suite Non-Smoking with 2 Single Beds, and Standard rooms, all ranging from 25 to 30 square meters in size.

Friendly Staff, Clean Rooms, and Great Location

Holiday Inn San Jose Aurola has received numerous positive reviews from its satisfied guests. The hotel's staff is known for their friendliness and helpfulness, making guests feel welcomed and at home. The rooms are spacious, clean, and well-maintained, with daily cleaning services. Guests have also praised the hotel's location, which is conveniently situated near the city center, central market, and shopping areas. The hotel's restaurant staff, particularly McClean, has also received compliments for their excellent service and delicious buffet. Overall, Holiday Inn San Jose Aurola is a great place to start your holiday in Costa Rica and enjoy a comfortable stay in the heart of the city.

Holiday Inn San Jose Aurola: A Highly Rated Hotel for a Memorable Stay in San Jose, Costa Rica

Holiday Inn San Jose Aurola is a top-rated hotel in San Jose, Costa Rica, with an impressive overall rating of 8.0. The hotel is particularly well-regarded for its value, with a rating of 8.0, and its cleanliness, with a rating of 8.3. Guests have also praised the hotel's location, with a rating of 8.8, which is conveniently situated in the heart of the city. Additionally, the hotel's staff performance has received high marks, with a rating of 8.5, for their friendly and accommodating service. Overall, Holiday Inn San Jose Aurola is an excellent choice for travelers looking for a comfortable and memorable stay in San Jose, Costa Rica.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

3 mentions

Food & Dining

1 mention

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • German
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Golf course [on-site]
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Restaurante TROPICANA
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Restaurante EL MIRADOR
  • Cuisine: International
  • Menu: Buffet

Location

5Th Ave And 5Th Street,P O Box 7802, Carmen, San Jose, Costa Rica, 0
Excellent
Location

8.8

Airports
  • Tobías Bolaños International Airport (SYQ)
    7.3 km
  • Juan Santamaría International Airport (SJO)
    15.7 km
Hospital or clinic
  • Rafael Angel Calderon Guardia Hospital
    690 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Property announcements

Please note that check-in after established hours have a cost of $70 USD plus tax.

Reviews of Holiday Inn San Jose Aurola from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.3
Facilities7.9
Location8.8
Room comfort and quality7.9
Service8.5
Value for money8.0
High score for San Jose
Rating
9+ Exceptional (8)
8-9 Excellent (6)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (9)
Jun - Aug (8)
Sep - Nov (4)
Dec - Feb (10)

Show reviews that mention 

Showing 31 verified guest comments
12
9.6
Exceptional
Eli from Spain
Solo traveler
Standard
Stayed 6 nights in June 2021

Good hotel centrally located”

Stayed here for almost a week. The hotel is quite big (18 floors), the rooms in the upper floors like the room I stayed have very nice view of San Jose. The location is central very close to the city center. Staff is very friendly and polite. The room itself is quite big and the beds are very comfortable. Also it was very clean and cleaned every day. Overall great hotel to stay near the city center.

Reviewed July 04, 2021

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10.0
Exceptional
Ricky from United States
Solo traveler
2 Double Beds Room Non-Smoking
Stayed 9 nights in April 2021

Exceptional”

Greqt people and prices. Terrific breskfast buffet...Waiter McClean is very good with people and the buffet.

Reviewed April 13, 2021

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7.2
Very good
Stephanie from Germany
Couple
Standard Room with King Bed
Stayed 3 nights in June 2022

A good start for Costa Rica”

+ good breakfast with pancakes, scrambled eggs, pinto rice etc. and a lot of fresh fruits! + Good located + Nice staff - it's not possible to open the windows in the room - old furniture -the pillows were to too thick

Reviewed June 11, 2022

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9.0
Exceptional
Florian from Germany
Couple
Stayed 8 nights in June 2011

Great rooms, very friendly and helpful staff”

Good bed, room amenities

we stayed for a total of 8 nights at holiday inn aurola and we would go there again anytime. it is probably be the best hotel at this price in downtown san jose. our stay was a pleasure from start to finish. we had a corner room, with great view over san jose. the bed was excellent. one of the best i slept in so far.

Reviewed June 27, 2011

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8.8
Excellent
Kacie from United States
Solo traveler
Stayed 1 night in March 2018

Great location, safe, friendly staff <3”

Love staying here when I need one night of 'luxury' before taking off to my hostels. Great location in the middle of San Jose near the central market and shopping area. The free buffet breakfast has lots of options, but not if your vegan and gluten free like me. I usually can only eat fruit, potatoes, and some mixed vegetables in tomato sauce. Still yummy! They have a nice gym I like to use with a TV. Also, most of the rooms have bathtubs which is a huge plus for me since I LOVE baths and it's usually the only spot I get to take one before or after the rest of my travels. The staff is also very friendly and helpful! This is my spot. :)

Reviewed March 29, 2018

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9.6
Exceptional
Robert from Germany
Family with teens
Stayed 1 night in August 2016

Cool accommodation in Central San Jose”

The rooms a spacious und very clean, we srayed with our two kids 9 and 12 at the 10th floor with a great view on San Jose. The highl for our boys was definitely the indoor pool on the third floor. Of all included breakfasts in Costa Rica during our three weeks journey this one was absolutely the best.

Reviewed August 28, 2016

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7.3
Very good
Thomas from United States
Solo traveler
Standard
Stayed 5 nights in April 2014

It was ok...not great but ok”

Internet, good room, good breakfast

Part good and part bad. The hotel was clean and the room was nice. It seems to be a business/conference hotel. The swimming pool was not good. I have been told that it is unsafe to walk around downtown San Jose at night. I had no problems and did not fear too much concern for safety but I have good situational awareness. If you rent the room through Agoda breakfast is not included which cuts into the realized discount. Then you have to pay for breakfast how good is the discount? As an aside, leave for the airport early. You will have to wait in line to pay the airport tax not included in your air fare. Costa Rica is a beautiful country but I felt that someone was trying to put their hand in my pocket. I would go back but not stay in this hotel. If you are traveling as a couple or for a business conference then it would be fine.

Reviewed April 27, 2014

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8.7
Excellent
Florian from Germany
Business traveler
Stayed 4 nights in March 2012

Great hotel, good location and service”

Free wireless, good rooms and beds

i am a regular guest at the holiday inn. it just offers the right value for money and it is in the center of town close to where i need to be for my business. the rooms are in good conditon, the beds are very comfortable, it is safe, they have free wireless interent and a great breakfast buffet.

Reviewed April 01, 2012

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10.0
Exceptional
Bongkoch from Thailand
Business traveler
Stayed 3 nights in November 2012

Big hotel, good location, best service!”

Within walking distance to the museum

The hotel staffs are so nice and friendly. Everythings are ready for you; traveling to museam within walking distance, tour desk available, convenience lobby, easy to find hotels taxi with fixed rate, but reasonable price! Highly recommended.

Reviewed November 26, 2012

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8.0
Excellent
John from Netherlands
Family with teens
2 Double Beds Room Non-Smoking
Stayed 1 night in July 2018

Good place to stay the night”

Good hotel in the centre of the city. Restaurants are nearby. Rooms are spacious and clean. Staff is doing good job. Good place to start your holiday in Costa Rica.

Reviewed August 06, 2018

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8.7
Excellent
Jordan from United States
Couple
2 Bed Deluxe Non-Smoking
Stayed 2 nights in January 2014

Great staff and location, clean, somewhat dated”

Nice staff, good breakfast buffet, great location

This hotel is in a great location and has good amenities. Its room are spacious and clean. The interior is nice, but somewhat dated. Very friendly staff and great food options.

Reviewed January 14, 2014

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6.7
Good
Florian from Germany
Business traveler
1 King Bed Leisure Non-Smoking
Stayed 2 nights in October 2015

Needs renovation”

Location, price, friendly staff

I have stayed in this hotel for many times over the past 6 years and it wasn't the newest when I first came here. The location is very good and this was my main criteria for coming back (I initially had already booked another hotel further out the city center). However, this place is really in need of a renovation by now. Loose fittings in the bathroom, dirty carpets and old television sets, etc. Everything works though. Staff is friendly. Rooms are decently sized and come with a safety deposit box and iron/ironing board for the business traveler. Beds are comfortable and the hotel is quiet at night. Breakfast buffet is alright with choice of hot dishes including breads and fruits. I really like this hotel, but without a renovation I'm more likely to check out other options next time.

Reviewed October 11, 2015

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8.0
Excellent
Wei from China
Solo traveler
Stayed 1 night in December 2011

small room, staffs were friendly”

nice room!!

stayed in this hotel several times. conviniently located. staffs were helpful and friendly

Reviewed April 22, 2012

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8.0
Excellent
Wei from China
Solo traveler
Stayed 1 night in January 2012

centered located, room was ok”

staffs were helpful

stayed there the 2nd time with couple of friends. room was ok. conveniently located.

Reviewed June 27, 2012

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10.0
Exceptional
Russell from United States
Couple
1 King Bed Leisure Non-Smoking
Stayed 1 night in February 2017

Pleasantly surprised about everything”

Dinner at the top floor with excellent breakfast and dinner on the bottom was disappointing

Reviewed February 06, 2017

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8.0
Excellent
Wei from China
Group
Stayed 1 night in January 2012

room was ok”

staffs were helpful

booked the rooms for some other ppl. no complains. staffs were helpful.

Reviewed June 27, 2012

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6.3
Good
Eva from Canada
Couple
1 King Bed Executive Non-Smoking
Stayed 1 night in February 2014

OK for overnight stay and access to museums”

location, bell man

reserved executive king (on high executive floor we thought) but got "upgraded"(?) to a suite (not often used or serviced) on the 6th floor. It was OK for 1 night. Restaurant on the top floor (17th?) was used almost entirely for large groups so we did not bother to sit somewhere squeezed in a narrow dog-leg. Instead we bought a picnic at a grocery and ate in our room. Early morning taxi to the airport at 5 am was fast.

Reviewed February 23, 2014

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7.3
Very good
yingchao from Canada
Couple
1 King Bed Executive Non-Smoking
Stayed 1 night in December 2012

Great location with clean room and views”

Location, wifi, views, clean

The stay overall is satisfactory. A bit over priced

Reviewed January 05, 2013

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6.7
Good
David from United States
Solo traveler
Standard
Stayed 1 night in December 2012

Good location, but a bit old”

It is in the city center. walking distance to many attractions

There is not much to say about the hotel. It is rather standard, a bit old. The interior can use a refresh. Wash basin clogged one time, but fixed quickly. The location is very good.

Reviewed December 26, 2012

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7.2
Very good
MASANORI from Japan
Business traveler
2 Bed Deluxe Non-Smoking
Stayed 1 night in January 2017

For biz trip”

Not so safe nearby the hotel and far from the airport, but the facilities and services are good.

Reviewed February 04, 2017

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12
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