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In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Winter Park / Altamonte Springs part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Hygiene Plus
Check-in [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
8 travelers have booked today.
Location rating score
Value for money | 7.2 |
Location rating | 8.6 |
Nearest airport | Orlando Sanford International Airport (SFB) |
Distance to airport | 19.0 km |
Does Hilton Orlando/Altamonte Springs have a swimming pool?
While lounging at Hilton Orlando/Altamonte Springs, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.
Does Hilton Orlando/Altamonte Springs offer spa services?
You can enjoy your stay at Hilton Orlando/Altamonte Springs all the more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.
Does Hilton Orlando/Altamonte Springs have a fitness center?
Hilton Orlando/Altamonte Springs offers 24-hour fitness center that is opportunely situated at the tip of your finger, making it possible for you to get your daily training session in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Is car parking available at Hilton Orlando/Altamonte Springs?
Hilton Orlando/Altamonte Springs has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does Hilton Orlando/Altamonte Springs feature an option for contactless check-in and check-out?
At Hilton Orlando/Altamonte Springs, guest visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
How many floors does Hilton Orlando/Altamonte Springs have?
Hilton Orlando/Altamonte Springs has a total of 8 floors.
How long do visitors normally stay at Hilton Orlando/Altamonte Springs?
Verified past guests that have stayed at Hilton Orlando/Altamonte Springs had an average nightly stay of 2 nights at this property.
In which languages can Hilton Orlando/Altamonte Springs's employees communicate?
Hilton Orlando/Altamonte Springs can speak in 3 languages and supports well-known languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the typical rating that verified Couples' have given to Hilton Orlando/Altamonte Springs?
Past couple travelers that have stayed at this property have given Hilton Orlando/Altamonte Springs an average rating of 8.2. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Group travelers have given to Hilton Orlando/Altamonte Springs?
Verified group travelers that have stayed at this property have given Hilton Orlando/Altamonte Springs an average rating of 8.2. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
Is breakfast offered at Hilton Orlando/Altamonte Springs?
Wake up to an excellent buffet breakfast at Hilton Orlando/Altamonte Springs. Visitors can enjoy breakfast offered with an additional charge of 13 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Hilton Orlando/Altamonte Springs
Welcome to Hilton Orlando/Altamonte Springs, a luxurious 4-star hotel located in the heart of Orlando, Florida. With its prime location, this hotel offers guests the perfect blend of comfort, convenience, and style. Whether you are traveling for business or leisure, Hilton Orlando/Altamonte Springs is the ideal choice for an unforgettable stay.
Step into a world of elegance as you enter the spacious lobby of Hilton Orlando/Altamonte Springs. With 309 beautifully appointed rooms, this hotel provides a wide range of accommodation options to suit every traveler's needs. Each room is designed with your comfort in mind, featuring modern amenities and stylish decor. Whether you choose a standard room or a luxurious suite, you can expect a restful night's sleep and a rejuvenating stay.
At Hilton Orlando/Altamonte Springs, your satisfaction is our top priority. Our dedicated staff is committed to providing exceptional service and ensuring that your stay exceeds your expectations. Check-in is available from 03:00 PM, allowing you to settle in and start your vacation or business trip at your own pace. When it's time to check-out, you can take your time until 12:00 PM, giving you the flexibility to enjoy a leisurely morning or wrap up any last-minute tasks.
Families are warmly welcomed at Hilton Orlando/Altamonte Springs. Our child policy allows children between the ages of 0 to 17 to stay free of charge, making it the perfect choice for a family getaway. Our hotel offers a range of family-friendly amenities, including a swimming pool and a children's play area, ensuring that everyone in your family has a memorable stay.
Conveniently located just 40 minutes from the airport, Hilton Orlando/Altamonte Springs offers easy access to Orlando's top attractions. Whether you want to explore the magical world of Disney, experience the thrills of Universal Studios, or shop till you drop at the premium outlets, our hotel puts you in the center of it all. With its prime location, luxurious accommodations, and exceptional service, Hilton Orlando/Altamonte Springs is your gateway to an unforgettable Orlando experience.
Unwind and Indulge in Hilton Orlando/Altamonte Springs's Premier Entertainment Facilities
At Hilton Orlando/Altamonte Springs, your relaxation and entertainment are our top priorities. Our hotel boasts a wide range of exceptional entertainment facilities that will leave you feeling rejuvenated and pampered.
Step into our luxurious spa and indulge in a variety of treatments designed to melt away your stress and tension. From soothing massages to invigorating facials, our skilled therapists will ensure that you leave feeling refreshed and revitalized.
After a long day of exploring Orlando, unwind in our hot tub, sauna, or steam room. Immerse yourself in the warm, bubbling waters of our hot tub and let your worries melt away. Alternatively, detoxify and cleanse your body in our sauna or steam room, leaving you feeling renewed and invigorated.
For those looking to socialize and connect with fellow travelers, our shared lounge/TV area provides the perfect space to relax and unwind. Catch up on your favorite shows or engage in lively conversations with other guests while enjoying a refreshing drink from our bar.
Lastly, don't forget to visit our gift/souvenir shop to take home a piece of your unforgettable stay at Hilton Orlando/Altamonte Springs. Whether it's a memento for yourself or a gift for a loved one, our shop offers a wide selection of unique souvenirs and memorabilia.
At Hilton Orlando/Altamonte Springs, we go above and beyond to ensure that your stay is not only comfortable but also filled with entertainment and relaxation. Indulge in our premier entertainment facilities and experience true bliss during your visit to Orlando.
Stay Active and Fit at Hilton Orlando/Altamonte Springs
At Hilton Orlando/Altamonte Springs, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Our fitness center is equipped with state-of-the-art equipment, allowing you to engage in a rigorous workout session at your convenience. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to break a sweat and stay in shape.
If you prefer to soak up the Florida sunshine while working out, our outdoor pool is the perfect spot for you. Dive into the refreshing waters and enjoy a few laps to get your heart pumping. The pool area also provides a serene setting for some relaxation after a workout, where you can bask in the sun on our comfortable loungers.
For those who like to work out at odd hours or have a busy schedule, our 24-hour fitness center is here to accommodate your needs. Whether you're an early riser or a night owl, you can access our fitness center at any time, ensuring you never have to compromise on your fitness routine.
At Hilton Orlando/Altamonte Springs, we are committed to providing our guests with exceptional sports facilities that cater to their fitness goals. Stay active and fit during your stay with us, and experience the perfect balance of relaxation and exercise.
Convenience Facilities at Hilton Orlando/Altamonte Springs
Experience unparalleled convenience and comfort at Hilton Orlando/Altamonte Springs with a wide range of facilities designed to enhance your stay. From essential services to modern amenities, we have you covered.
Our hotel offers a laundry service, ensuring that your clothes are fresh and clean throughout your stay. Whether you need a quick touch-up or a complete wardrobe refresh, our efficient and professional staff will take care of it for you. Additionally, our dry cleaning services are available for those special garments that require extra care.
Indulge in the convenience of room service, allowing you to enjoy a delicious meal or snack in the comfort of your own room. Our dedicated team is ready to cater to your culinary desires, ensuring a delightful dining experience.
For added security, we provide safety deposit boxes to safeguard your valuables during your stay. Relax and explore the city knowing that your belongings are protected.
Our concierge service is available to assist you with any queries or requests, ensuring that your stay is seamless and memorable. Whether you need recommendations for local attractions or assistance with transportation, our knowledgeable staff is here to help.
Stay connected with our complimentary Wi-Fi in all rooms and public areas. Share your travel experiences, catch up on work, or simply browse the web effortlessly.
For guests who prefer smoking, we have a designated smoking area, ensuring a comfortable environment for everyone.
We understand the need for a hassle-free check-in and check-out process. Our express check-in/check-out service allows you to save time and start enjoying your stay immediately.
Traveling with luggage? Our luggage storage facilities are available to securely store your belongings, giving you the freedom to explore without any hindrance.
Craving a quick snack or forgotten essentials? Our vending machines and on-site convenience store offer a wide selection of items to meet your needs.
Rest easy knowing that our dedicated housekeeping team provides daily service, ensuring that your room is always clean and comfortable.
At Hilton Orlando/Altamonte Springs, we prioritize your convenience and strive to make your stay as enjoyable and hassle-free as possible. Book your stay with us and experience the utmost comfort and convenience in Orlando.
Convenient Transport Facilities at Hilton Orlando/Altamonte Springs
At Hilton Orlando/Altamonte Springs, we understand the importance of seamless travel experiences, which is why we offer a range of convenient transport facilities for our guests. Whether you are arriving by air or car, we have you covered. Our hotel provides airport transfer services, ensuring a hassle-free journey from the moment you land. If you prefer to drive yourself, we offer a spacious car park onsite, free of charge, so you can park your vehicle with ease.
For those looking to explore the vibrant city of Orlando, our shuttle service is the perfect option. Enjoy complimentary transportation to nearby attractions, shopping centers, and dining destinations. If you wish to venture further afield, our friendly staff can assist you in arranging car hire services, allowing you to explore Orlando at your own pace. Additionally, our hotel is conveniently located near taxi services, making it easy for you to reach your desired destination with ease and convenience.
With our comprehensive transport facilities, Hilton Orlando/Altamonte Springs ensures that your journey is as stress-free as possible, allowing you to focus on enjoying your stay in the beautiful city of Orlando.
Modern Comfort and Convenience at Hilton Orlando/Altamonte Springs
Experience a stay filled with modern comfort and convenience at Hilton Orlando/Altamonte Springs. Each room is thoughtfully designed to provide a relaxing and enjoyable stay for every guest. Step into your room and feel the cool breeze of the air conditioning, ensuring a comfortable temperature throughout your stay. Stay up-to-date with the latest news and events with the complimentary daily newspaper, keeping you informed and connected to the world.
For entertainment options, indulge in a movie night in the comfort of your room with the in-house movies available for your enjoyment. Sit back, relax, and immerse yourself in a captivating cinematic experience. Additionally, you'll find a hair dryer in your room, allowing you to effortlessly style your hair and look your best for any occasion.
At Hilton Orlando/Altamonte Springs, your comfort and convenience are top priorities. With these fantastic room facilities, you can expect a memorable and enjoyable stay at this exceptional hotel in Orlando, Florida.
Indulge in Culinary Delights at Hilton Orlando/Altamonte Springs
At Hilton Orlando/Altamonte Springs, dining is an experience that is sure to delight your taste buds. With a range of dining facilities available, you can satisfy your cravings without ever leaving the hotel.
Start your day off right with a visit to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or a selection of teas. For a more substantial meal, head to the on-site restaurant, which offers a diverse menu featuring both local and international cuisine. Whether you're in the mood for a juicy steak, fresh seafood, or a vegetarian delight, you'll find something to suit your palate.
If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. From breakfast to dinner, you can order a variety of dishes and have them delivered straight to your door. For those who enjoy cooking their own meals, the hotel also provides a shared kitchen where you can prepare your favorite recipes.
With daily housekeeping services, you can rest assured that your dining area will always be clean and tidy. And to make your mornings even more enjoyable, the hotel offers a delectable breakfast buffet, featuring a wide array of options to satisfy every palate. From freshly baked pastries to made-to-order omelets, you'll find a delicious spread to kickstart your day.
Indulge in the culinary delights at Hilton Orlando/Altamonte Springs and experience a truly memorable dining experience during your stay.
Luxurious and Spacious Rooms at Hilton Orlando/Altamonte Springs
Experience the epitome of comfort and elegance at Hilton Orlando/Altamonte Springs. With a wide range of room options to choose from, you are guaranteed a memorable stay in Orlando, Florida.
Indulge in the plush surroundings of our 1 King Bed rooms, offering a generous 27 square meters of space. For those seeking ultimate accessibility, our 1 King Corner Mobility Hearing Accessible Tub rooms are thoughtfully designed to cater to your needs. Enjoy the additional space and comfort of our 1 King Corner Room, perfect for a relaxing retreat.
Booking your stay at Hilton Orlando/Altamonte Springs through Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room to suit your preferences and budget. So why wait? Book your dream getaway today and discover the luxury and convenience that Hilton Orlando/Altamonte Springs has to offer.
Discover the Charming Neighborhoods of Winter Park and Altamonte Springs
Nestled just outside of bustling Orlando, the charming neighborhoods of Winter Park and Altamonte Springs offer a refreshing retreat for travelers seeking a mix of natural beauty and cultural attractions. With its cobblestone streets, picturesque parks, and elegant boutiques, Winter Park exudes a sophisticated charm that is sure to captivate visitors. Explore the lush greenery of Central Park, take a leisurely boat ride along the scenic Winter Park Chain of Lakes, or browse the renowned Morse Museum showcasing a stunning collection of Tiffany glass.
Altamonte Springs, on the other hand, is a vibrant suburb known for its lively atmosphere and diverse dining scene. Indulge in a culinary adventure as you sample delicious dishes from around the world, from authentic Thai cuisine to mouthwatering Italian fare. For those seeking outdoor adventures, head to Lake Lotus Nature Park and immerse yourself in the tranquility of nature. With its serene walking trails and abundant wildlife, it's the perfect spot to unwind and reconnect with the natural world.
Whether you choose to explore the sophisticated charm of Winter Park or the vibrant energy of Altamonte Springs, both neighborhoods offer a delightful escape from the hustle and bustle of downtown Orlando. With their unique blend of cultural attractions, natural beauty, and welcoming atmosphere, Winter Park and Altamonte Springs are the perfect destinations for a memorable getaway.
Convenient Transportation Options from Orlando Airports to Hilton Orlando/Altamonte Springs
Located in the charming Winter Park / Altamonte Springs area of Orlando, Hilton Orlando/Altamonte Springs offers a tranquil retreat just a short distance away from the bustling city center. Arriving at the nearest airport, Orlando International Airport (MCO), you have several convenient transportation options to reach the hotel.
One of the most popular choices is taking a taxi or rideshare service directly from the airport. This hassle-free option ensures a comfortable and direct journey to Hilton Orlando/Altamonte Springs. The journey typically takes around 30 minutes, depending on traffic conditions.
Alternatively, if you prefer public transportation, you can take advantage of the Lynx Bus service. The Lynx Bus operates from the airport and offers an affordable way to reach the hotel. Simply board the Lynx Bus 436S and get off at the Altamonte Mall stop, which is just a short walk away from the hotel.
For those who prefer the flexibility of having their own vehicle, car rental services are available at Orlando International Airport. With a rental car, you can easily navigate the city and explore the surrounding areas at your own pace.
No matter which transportation option you choose, your journey from the airport to Hilton Orlando/Altamonte Springs promises to be convenient and stress-free, allowing you to start your stay in Orlando on a positive note.
Explore the Vibrant Surroundings of Hilton Orlando/Altamonte Springs
Nestled in the heart of Altamonte Springs, Hilton Orlando/Altamonte Springs offers a convenient location surrounded by a plethora of landmarks and attractions. Just a short distance away, you'll find Mead Garden, a tranquil oasis where you can escape the hustle and bustle of the city and immerse yourself in nature's beauty. Take a leisurely stroll through the well-maintained gardens, admire the vibrant flora, and spot various species of birds and butterflies.
For those seeking medical services, Bosley Medical is within close proximity to the hotel. Whether you're visiting for a consultation or a procedure, Hilton Orlando/Altamonte Springs provides a comfortable and convenient base for your medical needs. Additionally, the SunTrust Parking Garage is nearby, ensuring hassle-free parking for guests arriving by car.
Sports enthusiasts will appreciate the proximity of Barker Stadium, where local teams showcase their skills in thrilling matches. Cheer on your favorite team or simply soak up the lively atmosphere of a game day. If you're in the mood for some cultural enrichment, Rollins College is just a short drive away. Explore the beautiful campus, visit the Cornell Fine Arts Museum, or catch a performance at the Annie Russell Theatre.
For a unique cinematic experience, head to the renowned Enzian Theater. This charming independent cinema showcases a diverse range of films, from classics to contemporary masterpieces. Enjoy a movie with a side of delicious food and drinks at their on-site restaurant, Eden Bar.
Nature lovers will delight in the proximity of Lake Mizell, a picturesque lake perfect for a peaceful stroll or a relaxing picnic. Take in the serene views, listen to the sounds of nature, and recharge your senses.
Lastly, Florida Hospital Altamonte is conveniently located nearby, ensuring that guests have easy access to quality healthcare facilities if needed.
With its prime location surrounded by these landmarks and attractions, Hilton Orlando/Altamonte Springs provides the perfect base for both business and leisure travelers looking to explore the vibrant surroundings of Altamonte Springs.
Convenient Public Transport Stations Near Hilton Orlando/Altamonte Springs
Located in the vibrant city of Altamonte Springs, Hilton Orlando/Altamonte Springs offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. Just a short distance away from the hotel, guests can find the Maitland and Altamonte Springs stations, providing seamless connections to various destinations in and around Orlando.
The Maitland station, located nearby, offers access to the SunRail commuter train, allowing guests to explore the city and its surrounding areas with ease. Whether you want to visit downtown Orlando, enjoy the nightlife in Winter Park, or explore the cultural attractions in Maitland, the Maitland station is the perfect starting point for your adventures.
Additionally, the Altamonte Springs station, situated within walking distance of the hotel, provides convenient access to Lynx, the local bus service. With Lynx, guests can easily travel to popular attractions such as the Altamonte Mall, Cranes Roost Park, and the Seminole State College of Florida. Whether you're looking to shop, relax in a scenic park, or visit the college campus, the Altamonte Springs station offers a hassle-free way to get around.
Diverse Dining Options Just Steps Away
When it comes to dining, Hilton Orlando/Altamonte Springs offers an array of options right at its doorstep. Start your day off with a delicious breakfast at Briarpatch Restaurant, known for its fresh and locally sourced ingredients. For a taste of the Mediterranean, head to AVA MediterrAegean and indulge in their flavorful dishes inspired by the coastal regions of Greece and Turkey. Craving some New Orleans flavors? Tibby's New Orleans Kitchen is the place to be, serving up authentic Cajun and Creole cuisine. If you're in the mood for vegan fare, Ethos Vegan Kitchen is a must-visit, offering a variety of plant-based dishes that are both delicious and satisfying. These are just a few of the incredible dining options available near the hotel, ensuring that every palate is catered to.
Shop 'til you drop in Altamonte Springs
Located in the heart of Altamonte Springs, Hilton Orlando/Altamonte Springs is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find the Lee Road Shopping Center, a bustling hub of retail stores and boutiques where you can browse for the latest fashion trends or discover unique treasures. For art enthusiasts, Timothy's Gallery and the Maitland Art Center offer a range of exquisite artworks and one-of-a-kind pieces. Ranch Mall and Hollieanna Shopping Center are perfect destinations for those looking for a mix of high-end brands and local boutiques. Antique lovers will be delighted with the selection at Antiques on the Avenue, while foodies can indulge their taste buds at The Ancient Olive and Penzeys Spices. And if you're craving something sweet, don't miss out on a visit to Emma's Sweets, where you can satisfy your sweet tooth with delectable treats. With such a diverse range of shopping options just moments away, Hilton Orlando/Altamonte Springs is the perfect base for a shopping adventure in Altamonte Springs.
Affordable Luxury at Hilton Orlando/Altamonte Springs
Experience the perfect blend of luxury and affordability at Hilton Orlando/Altamonte Springs. With an average room price of just $162, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Orlando (FL), which is $155. At Hilton Orlando/Altamonte Springs, you can enjoy all the comforts and amenities of a high-end hotel without breaking the bank.
Nestled in the heart of Orlando, this hotel provides a convenient and accessible location for both business and leisure travelers. Whether you're visiting for a corporate event or exploring the thrilling theme parks, Hilton Orlando/Altamonte Springs offers a comfortable retreat at a reasonable price. With spacious and elegantly appointed rooms, state-of-the-art facilities, and top-notch service, this hotel ensures a memorable stay without compromising on quality.
Indulge in the hotel's array of amenities, including a sparkling outdoor pool, a fully equipped fitness center, and a variety of dining options. From casual bites to fine dining experiences, Hilton Orlando/Altamonte Springs caters to all tastes and preferences. With its competitive pricing, this hotel stands out as a fantastic choice for travelers seeking an exceptional stay in Orlando without exceeding their budget.
A Memorable Stay at Hilton Orlando/Altamonte Springs
With its impressive customer ratings, Hilton Orlando/Altamonte Springs is a hotel that promises an unforgettable stay in Orlando, Florida. Boasting an overall rating of 7.8, this hotel has received positive feedback from numerous guests who have experienced its exceptional service and amenities.
One aspect that stands out is the hotel's excellent food and dining options, which have earned a perfect score of 10.0. Guests rave about the delicious and diverse culinary offerings available at the hotel's restaurants, ensuring a delightful dining experience throughout their stay. Whether indulging in a scrumptious breakfast buffet or savoring a gourmet dinner, the hotel's culinary team leaves no stone unturned in providing a memorable gastronomic journey.
Additionally, Hilton Orlando/Altamonte Springs excels in maintaining high standards of cleanliness, earning a rating of 8.0. Guests appreciate the hotel's commitment to hygiene and cleanliness, ensuring a comfortable and safe environment during their stay. From the spotless rooms to the well-maintained common areas, the hotel's attention to detail is evident, leaving guests feeling refreshed and at ease.
Excellent8.0
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
Satisfactiry”
Awesome hotel with a really good team.
Potential”
This facility has potential. My complaints are: 1) tea wasn't refilled 2)liquid soap wasn't refilled 3)glass cups were not washed and put back 4)makeup remover wasn't refilled 5)took 3 requests and 2 days to get a blanket 6) elevator continually dinged and since walls are thin it was quite noisy
Great location ”
Perfect location to see all the Springs. Plenty of good food in the area. Nice Hilton but a little outdated. Clean and staff was friendly. Would stay again!
Disappointing considering price”
For the price, this hotel leaves lots to be desired. First off, the corridors are not climate controlled. It was 110F outside, and felt nearly as hot in the hallways. There was 1 working ice machine for the entire 8 floor hotel. There is an abundance of free wasted space all over every single floor where ice could be installed, but only 2 floors have ice available, and only one worked. Plus all the signs say there is ice and vending, but there actually isn't vending. No towels at the pool available, pool area was dirty and unmaintained. We nearly got hit with falling debris from a palm tree.
They gave my room away! ”
I went to check in a little after 9 and they had no record of my reservation and the hotel was booked full. They gave my room to someone else!