Hermes Palace Hotel Medan

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia, 20151

Highlights

Front desk [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

The breakfast was the best Ive had in Indonesia.
Located in heart of Medan

- This neighborhood is preferred by frequent travelers. Properties here...

Staff sangat friendly, bersih location dlm bandar medan.
Inside city center

Staff sangat friendly, bersih location dlm bandar medan.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Airport transfer

About us

Hermes Palace Hotel Medan offers a rooftop dining experience with panoramic city views and lush gardens. Located near historic Maimun Palace, its modern-meets-heritage design provides a memorable stay for two travelers exploring the city. Located in Medan Maimun, this hotel offers travelers easy access to Maimun Palace and lively markets. Enjoy massage treatments, an elegant bar, and a restaurant with local and international dishes. Rooms include air-conditioning and free Wi-Fi; select ones boast city views. Just 1.5 km from Maimun Palace and 865 m from Medan Mall, Hermes Palace Hotel suits two travelers seeking relaxation and adventure in Medan. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

14 travelers have booked today.

Location 8.8
Service 8.6
Cleanliness 8.5
Value for money 8.4

Based on 3,087 verified reviews

Location

8.8

Service

8.6

Cleanliness

8.5

Value for money

8.4

Facilities

8.3

Room comfort and qua...

7.6

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Nearest transportation options

Medan Train Station is within 1.06 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 164 places in walking distance!

Parking
FREE
Walkable places
Pasar Buah Berastagi
100 m
St Joseph Cathedral
180 m
Trophy Tours
280 m
Tjong A Fie's Mansion
350 m
Tirtanadi Water Tower
430 m
Popular landmarks
Center Point Mall
1.0 km
Medan Grand Mosque
1.0 km
Shri Mariamman Temple
1.2 km
Gunung Timur Temple
1.4 km
Maimun Palace
1.5 km
Closest landmarks
BNI Bank
100 m
Apotek Kimia Farma Palang Merah
280 m
Perdana Express
330 m
North Sumatra Tourist Office
430 m
Rsu Permata Bunda
530 m

Good to know

Value for money8.4
Distance to city center1 km
Location rating8.8
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.2 km

Rooms available at Hermes Palace Hotel Medan

Very good
Room comfort & quality

7.6

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Based on 2959 reviews from verified travelers

Suite Room
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  • Room size: 48 m²/517 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite Smoking
...
  • Room size: 42 m²/452 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room PROMO
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room - Promo 9.9
...
  • Room size: 24 m²/258 ft²
  • City view
Enter dates to see prices
Superior Room - Promo 9.9
...
  • Room size: 22 m²/237 ft²
  • City view
Enter dates to see prices
Standard Twin Bed Room - Promo
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Frequently asked questions

Absolutely! Hermes Palace Hotel Medan offers fitness center that is suitably located on site, catering to your active needs to remain fit while on holiday getaway. For more details, please contact the property for more information.

Yes! Hermes Palace Hotel Medan offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Hermes Palace Hotel Medan features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

While residing at Hermes Palace Hotel Medan, begin your trip by exploring the nearest destinations that are within close proximity to the property which include Pasar Buah Berastagi, St Joseph Cathedral, and Trophy Tours.

Hermes Palace Hotel Medan's most popular month where verified visitors have stayed the most is in December.

Past business travelers that have stayed at this property have given Hermes Palace Hotel Medan an average rating of 7.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Shopping options in Hermes Palace Hotel Medan’s Medan Maimun neighborhood includes Medan Mall, Center Point Mall, and Grand Palladium Mall.

Hermes Palace Hotel Medan is located within Medan Maimun, which makes it ideally close to natural points of interest including Asam Kumbang Crocodile Farm.

More about Hermes Palace Hotel Medan

More about Hermes Palace Hotel Medan

Experience Luxury and Convenience at Hermes Palace Hotel Medan

Welcome to Hermes Palace Hotel Medan, a stunning 4-star hotel located in the heart of Medan, Indonesia. With its prime location and impeccable service, this hotel offers a perfect blend of luxury, comfort, and convenience for both business and leisure travelers. Step into the elegant lobby of Hermes Palace Hotel Medan and be greeted by the warm and welcoming staff. The hotel boasts 106 well-appointed rooms, each designed with your utmost comfort in mind. Whether you are traveling alone, with a partner, or with your family, you will find the perfect accommodation to suit your needs. Check-in at Hermes Palace Hotel Medan is available from 01:00 PM, allowing you to settle in and start your Medan adventure at your own pace. The hotel was built in 2010, ensuring that you will be staying in modern and well-maintained facilities. If you are arriving by plane, you'll be pleased to know that the hotel is just a short 15-minute drive from the airport, making your journey hassle-free. When it's time to explore the vibrant city of Medan, you'll find that the hotel's location is ideal. Situated just 1 kilometer away from the city center, you'll have easy access to popular attractions, shopping centers, and dining options. Whether you want to immerse yourself in the rich cultural heritage of Medan or indulge in some retail therapy, everything is within reach. At Hermes Palace Hotel Medan, families with children are warmly welcomed. The hotel's child policy allows children between the ages of 3 to 8 to stay free of charge, making it an excellent choice for a family getaway. With spacious rooms and thoughtful amenities, your little ones will have a comfortable and enjoyable stay. Check-out is until 12:00 PM, giving you ample time to relax and prepare for your departure. Whether you are traveling for business or leisure, Hermes Palace Hotel Medan offers the perfect combination of luxury, convenience, and warm hospitality. Book your stay today and experience the best that Medan has to offer at this exceptional hotel.

Unwind and Indulge in Entertainment at Hermes Palace Hotel Medan

At Hermes Palace Hotel Medan, guests can indulge in a range of entertainment facilities that are sure to enhance their stay. Whether you're looking to relax or have some fun, this hotel has something for everyone. Start your evening by visiting the hotel's stylish bar, where you can enjoy a refreshing drink and unwind after a long day of exploring the city. The bar offers a wide selection of beverages, including cocktails, wines, and spirits, ensuring there is something to suit every taste. For those seeking ultimate relaxation, the hotel offers soothing massage services. Pamper yourself with a rejuvenating massage that will melt away any stress or tension. The skilled therapists will ensure you leave feeling refreshed and revitalized. If you prefer to spend time outdoors, the hotel boasts a beautiful garden where you can take a leisurely stroll or simply sit back and enjoy the tranquil surroundings. The lush greenery and serene atmosphere provide the perfect escape from the bustling city. Additionally, the hotel features a shared lounge/TV area, perfect for socializing or catching up on your favorite shows. Gather with friends or fellow travelers and enjoy a cozy space equipped with comfortable seating and a large TV screen. With its range of entertainment facilities, Hermes Palace Hotel Medan offers a delightful and enjoyable experience for all guests. Whether you're in the mood for a relaxing massage, a refreshing drink at the bar, or simply want to unwind in the serene garden, this hotel has it all.

Stay Active at Hermes Palace Hotel Medan's State-of-the-Art Fitness Center

At Hermes Palace Hotel Medan, we understand the importance of staying fit and active, even while traveling. That's why we have a state-of-the-art fitness center that caters to all your exercise needs. Whether you are a fitness enthusiast or just want to squeeze in a quick workout, our fitness center is the perfect place to get your heart pumping and muscles working. Equipped with the latest cardio machines, weightlifting equipment, and free weights, our fitness center offers a wide range of options to suit every fitness level. Start your day with an energizing run on the treadmill or challenge yourself with a high-intensity interval training session. If you prefer strength training, we have a variety of machines and weights to help you build and tone your muscles. With its spacious and well-lit layout, our fitness center provides a comfortable and motivating environment for your workout. Our friendly and knowledgeable staff are always on hand to assist you with any questions or guidance you may need. So, whether you are a seasoned gym-goer or a beginner looking to kickstart your fitness journey, our fitness center at Hermes Palace Hotel Medan is the perfect place to stay active during your stay.

Convenience Facilities at Hermes Palace Hotel Medan

At Hermes Palace Hotel Medan, guests can indulge in a range of convenience facilities that cater to their every need. With 24-hour room service, guests can enjoy delicious meals and snacks delivered right to their doorstep, ensuring a hassle-free dining experience. The hotel also offers laundry service, allowing guests to have their clothes cleaned and pressed without having to worry about finding a laundromat. For added convenience, Hermes Palace Hotel Medan provides room service, ensuring that guests can have their meals in the comfort of their own rooms. Safety deposit boxes are available for guests to store their valuable belongings securely, while the concierge desk is always ready to assist with any inquiries or requests. With Wi-Fi available in public areas, guests can stay connected and browse the internet effortlessly. The hotel also features a designated smoking area for those who enjoy a smoke. Free Wi-Fi is available in all rooms, allowing guests to stay connected and productive throughout their stay. Additional convenience facilities include dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, luggage storage for those who need to store their bags, and daily housekeeping to ensure that the rooms are always clean and tidy. At Hermes Palace Hotel Medan, convenience is a top priority, ensuring a comfortable and hassle-free stay for all guests.

Convenient Transport Facilities at Hermes Palace Hotel Medan

At Hermes Palace Hotel Medan, we offer a range of transport facilities to ensure a hassle-free and convenient stay for our guests. Whether you are arriving at the airport or planning to explore the city, we have got you covered. Start your journey on the right note with our airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival and whisk you away to the hotel in comfort and style. For those who prefer to explore the city at their own pace, we also offer car hire services, allowing you to have the freedom to discover Medan and its surrounding areas at your leisure. Additionally, our shuttle service provides easy access to popular attractions and shopping destinations in the city. Whether you want to visit the iconic Maimun Palace or indulge in some retail therapy at Sun Plaza, our shuttle service will take you there conveniently. For guests who prefer to drive, we offer valet parking and a car park onsite, ensuring that you have a secure place to park your vehicle throughout your stay. Furthermore, our ticket service can assist you in arranging tours and activities, making it effortless for you to explore the best of Medan. At Hermes Palace Hotel Medan, we understand the importance of convenient transport facilities, and we strive to provide our guests with a seamless and enjoyable travel experience. Whether you are here for business or leisure, our wide range of transport options will ensure that you can get around the city with ease.

Modern Amenities and Comfortable Accommodations at Hermes Palace Hotel Medan

At Hermes Palace Hotel Medan, guests can expect a range of modern amenities and comfortable accommodations. Each room is equipped with air conditioning, ensuring a cool and pleasant environment throughout your stay. Whether you are visiting for business or leisure, you can rely on the hotel's hair dryer to keep you looking fresh and polished. The mini bar in each room offers a selection of beverages and snacks, perfect for indulging in a late-night treat. Stay entertained with the satellite/cable TV, providing a variety of channels to choose from. Additionally, the refrigerator in the room allows you to store and enjoy your own refreshments at your convenience. With these excellent room facilities, Hermes Palace Hotel Medan ensures a relaxing and enjoyable stay for all guests.

Exquisite Dining Experiences at Hermes Palace Hotel Medan

Indulge in a variety of culinary delights at Hermes Palace Hotel Medan, where our on-site restaurant offers a diverse menu crafted to satisfy every palate. Whether you're craving local Indonesian flavors or international cuisines, our dining venue provides a warm and inviting atmosphere perfect for any occasion. For those seeking a more relaxed setting, our coffee shop serves freshly brewed coffee and light snacks, ideal for casual meetings or a quick refreshment. For added convenience and comfort, the hotel offers 24-hour room service, allowing guests to enjoy delicious meals and beverages in the privacy of their rooms at any time of day or night. Additionally, guests can take advantage of our BBQ facilities to host memorable outdoor gatherings or simply enjoy a flavorful grilled meal. Daily housekeeping ensures that every aspect of your stay remains pristine and comfortable, making Hermes Palace Hotel Medan a perfect choice for both leisure and business travelers seeking exceptional dining options and attentive service.

Luxurious and Spacious Rooms at Hermes Palace Hotel Medan

Experience comfort and elegance at Hermes Palace Hotel Medan with their range of exquisite room offerings. Choose from the Deluxe Room, Junior Suite, Standard Twin Room, Suite Room, and Superior Room, each designed to cater to your specific needs and preferences. The Deluxe Room offers a generous space of 26 square meters with the option of 1 Double Bed or 2 Single Beds, ensuring a restful stay for both solo travelers and couples. For those seeking a more spacious accommodation, the Junior Suite provides 41 square meters of luxury with a plush Double Bed. If you are traveling with a friend or family member, the Standard Twin Room is the perfect choice with its comfortable 20 square meters and 2 Single Beds. For a truly indulgent experience, the Suite Room offers a generous 48 square meters of space and a luxurious Double Bed. Lastly, the Superior Room provides a cozy retreat with 25 square meters of space and the option of 1 Double Bed or 2 Single Beds. Booking these exceptional rooms on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare room options, ensuring you find the perfect accommodation that suits your budget and preferences. Enjoy a seamless booking process and secure your stay at Hermes Palace Hotel Medan with Agoda today!

Discover the Rich Cultural Heritage of Medan Maimun

Nestled in the heart of Medan, Indonesia, the Hermes Palace Hotel Medan offers a prime location for exploring the city's vibrant surroundings. Just a stone's throw away from the hotel, you'll find the iconic Medan Maimun Palace, a true testament to the city's rich cultural heritage. Step into the palace and be transported back in time to the era of the Deli Sultanate. Marvel at the stunning architecture, with its distinctive blend of Mughal, Malay, and Italian influences. The grandeur of the palace is evident in its sprawling courtyard, intricate carvings, and vibrant colors. Take a guided tour to learn about the history of the palace and its significance to the local community. After immersing yourself in history, take a stroll through the bustling streets surrounding Medan Maimun. Indulge in the aromatic flavors of local street food, from mouthwatering nasi goreng to savory sate padang. Explore the vibrant markets, where you can find everything from traditional textiles to unique handicrafts. Immerse yourself in the local culture as you interact with friendly locals and experience the warmth and hospitality that Medan is known for. With its rich cultural heritage and bustling atmosphere, Medan Maimun is a must-visit destination for any traveler seeking an authentic Indonesian experience.

Convenient Transportation from the Nearest Airports to Hermes Palace Hotel Medan

Located in the heart of Medan Maimun, Hermes Palace Hotel Medan offers a luxurious and comfortable stay for travelers visiting Medan, Indonesia. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available. If you are arriving at Kualanamu International Airport, the most convenient way to reach Hermes Palace Hotel Medan is by taking a taxi. The airport has a designated taxi counter where you can book a metered taxi to your destination. The journey from the airport to the hotel takes approximately 60 minutes, depending on traffic conditions. Alternatively, you can also arrange for a private airport transfer through the hotel for a hassle-free and comfortable ride. For travelers arriving at Polonia International Airport, which is closer to the city center, it is also recommended to take a taxi to reach Hermes Palace Hotel Medan. Taxis are readily available outside the airport terminal, and the journey to the hotel takes around 30 minutes, depending on traffic. Upon arrival at Hermes Palace Hotel Medan, guests will be greeted by the hotel's warm and friendly staff, ensuring a seamless check-in process. The hotel offers a range of modern amenities, including spacious and well-appointed rooms, a fitness center, a swimming pool, and multiple dining options serving both local and international cuisine. With its convenient location and easy accessibility from the nearest airports, Hermes Palace Hotel Medan is an ideal choice for both business and leisure travelers seeking a comfortable and enjoyable stay in Medan, Indonesia.

Discover the Rich History and Vibrant Culture of Medan at Hermes Palace Hotel

Situated in the heart of Medan, Indonesia, Hermes Palace Hotel offers easy access to a myriad of landmarks and attractions that showcase the city's rich history and vibrant culture. Just a short distance away from the hotel, you will find the magnificent Maimun Palace. This iconic landmark is a stunning example of Malay architecture and offers visitors a glimpse into the grandeur of the Sultanate of Deli. For those interested in shopping, era mandiri perabot is located nearby, offering a wide range of furniture and home decor items. Additionally, the Consulate of German is also within close proximity, making it convenient for guests who need to attend to official matters. Nature enthusiasts will appreciate the lush greenery surrounding the hotel, with BNI Bank and Perdana Express providing easy access to transportation options for exploring the beautiful landscapes of Medan. Religious landmarks in the area include the St Joseph Cathedral, a stunning Catholic church that boasts intricate architecture and beautiful stained glass windows. Nearby, you will also find the St. Elizabeth Hospital, Rumah Sakit Umum Rsu Santa Elisabeth Medan, RSIA Stella Maris, and Martha Friska Hospital, ensuring convenience for guests in need of medical assistance. Whether you're here for business or leisure, Hermes Palace Hotel Medan offers the perfect base to explore the diverse attractions and landmarks that Medan has to offer.

A Culinary Adventure Awaits

When staying at Hermes Palace Hotel Medan, you'll find yourself surrounded by an array of delightful dining options. Just a short stroll away, Wajir Seafood offers an extensive selection of fresh seafood dishes that will tantalize your taste buds. For a quick caffeine fix, Coffee Box Palang Merah is the perfect spot to enjoy a cup of aromatic coffee. Craving some local flavors? Head over to Nasi Goreng Pemuda for a plate of flavorful fried rice or RM Pondok Gurih for authentic Indonesian cuisine. For those looking to indulge in a juicy steak or a hearty burger, The Thirty-Six and Waroeng Steak & Shake Sisingamangaraja Medan are sure to satisfy your cravings. RM. Gumarang Jaya and Rumah Makan Mbak Bolek are also nearby, offering a variety of delicious local dishes. Don't miss the chance to try the famous Soto Bening Khas Medan H. Anwar Sulaiman, known for its aromatic broth and tender meat. Finally, for a taste of international cuisine, Miramar Restaurant is a great choice. With so many options to choose from, your culinary adventure in Medan starts right at your doorstep at Hermes Palace Hotel Medan.

Shop Till You Drop at Pasar Buah Berastagi

Located just a short drive away from Hermes Palace Hotel Medan, Pasar Buah Berastagi is a bustling fruit market that offers a unique shopping experience. Here, you can find a wide variety of fresh and exotic fruits, including the famous Marquisa passion fruit and the fragrant durian. The market is also known for its vibrant atmosphere and friendly vendors, who are always happy to offer samples and share their knowledge about the different fruits. Whether you're a fruit lover or simply looking for a taste of local culture, a visit to Pasar Buah Berastagi is a must-do when staying at Hermes Palace Hotel Medan.

Affordable Luxury at Hermes Palace Hotel Medan

Indulge in a luxurious stay at Hermes Palace Hotel Medan without breaking the bank. With an average room price of just $38, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Medan, which is $23, Hermes Palace Hotel Medan provides a premium experience at an affordable rate. Step into the elegantly designed rooms and be greeted by modern amenities and stylish decor. Each room is thoughtfully furnished with comfortable beds, plush linens, and a spacious en-suite bathroom. Whether you're traveling for business or leisure, Hermes Palace Hotel Medan ensures a comfortable and relaxing stay. Not only does Hermes Palace Hotel Medan offer great prices, but it also boasts a range of facilities that will enhance your stay. Take a refreshing dip in the outdoor swimming pool or work up a sweat at the well-equipped fitness center. Indulge in delicious cuisine at the hotel's restaurant, which serves a variety of local and international dishes. With its unbeatable combination of affordability and luxury, Hermes Palace Hotel Medan is the perfect choice for travelers seeking a memorable stay in Medan. Book your room now and experience the best of Medan without breaking the bank.

Excellent Location and Service with Delicious Breakfast

Guests of Hermes Palace Hotel Medan have consistently praised the hotel's excellent location, warm and welcoming staff, and delicious breakfast. The hotel is conveniently located, making it easy for guests to explore the city and its attractions. The breakfast selection is impressive, offering a wide variety of options to suit different tastes and dietary preferences. The rooms are spacious and clean, providing a comfortable and relaxing stay. The staff at Hermes Palace Hotel Medan are highly praised for their friendliness and helpfulness, ensuring that guests feel well taken care of throughout their stay. Overall, guests have had a pleasant and enjoyable experience at Hermes Palace Hotel Medan and would gladly return in the future.

A Memorable Stay at Hermes Palace Hotel Medan

Hermes Palace Hotel Medan in Medan, Indonesia, has received a multitude of positive customer reviews, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.2, this hotel has consistently exceeded guests' expectations, providing exceptional value for money and a wide range of facilities. One of the standout features of Hermes Palace Hotel Medan is its excellent staff performance, earning a remarkable rating of 8.2. Guests have praised the hotel staff for their warm hospitality, attentiveness, and willingness to go above and beyond to ensure a comfortable and enjoyable stay. From the moment guests step foot into the hotel, they are greeted with a friendly smile and a genuine desire to make their stay truly memorable. In addition to the exceptional staff performance, Hermes Palace Hotel Medan also boasts a prime location, with an impressive rating of 8.6. Situated in the heart of Medan, guests have easy access to popular attractions, shopping centers, and vibrant local markets. Whether guests are exploring the city's cultural landmarks or indulging in the local cuisine, they can conveniently navigate their way back to the hotel, making it a perfect base for both business and leisure travelers. Overall, Hermes Palace Hotel Medan has consistently received positive customer ratings, with guests praising its remarkable staff performance and convenient location. Whether you're visiting Medan for business or leisure, this hotel promises a memorable stay that exceeds expectations.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet

Location

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia, 20151

Excellent8.8

Location

Airports
  • Kualanamu International Airport (KNO)
    22.2 km 1.0 hour drive
  • Silangit Airport (DTB)
    150.7 km
Public transportation
  • Medan Train Station
    1.1 km
  • Pulu Brayan
    5.6 km
Hospital or clinic
  • Apotek Kimia Farma Palang Merah
    280 m
Shopping
  • Center Point Mall
    1.0 km
Convenience store
  • Alfamart
    390 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Tjong A Fie's Mansion
    350 m
  • Center Point Mall
    1.0 km
  • Medan Grand Mosque
    1.0 km
  • Shri Mariamman Temple
    1.2 km
  • Gunung Timur Temple
    1.4 km
  • Maimun Palace
    1.5 km
  • Rahmat International Wildlife Museum & Gallery
    1.6 km
  • Maha Vihara Maitreya Cemara Asri
    5.3 km
  • Marian Shrine of Annai Velangkanni
    8.9 km
Nearby landmarks
  • Pasar Buah Berastagi
    100 m
  • BNI Bank
    100 m
  • St Joseph Cathedral
    180 m
  • Apotek Kimia Farma Palang Merah
    280 m
  • Trophy Tours
    280 m
  • Perdana Express
    330 m
  • Tjong A Fie's Mansion
    350 m
  • North Sumatra Tourist Office
    430 m
  • Tirtanadi Water Tower
    430 m
  • Borobudur Vihara
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)15
  • Airport transfer fee150000 IDR
The property
  • Year property opened2010
  • Number of floors09
  • Room voltage220
  • Number of rooms 106
  • Most recent renovation2020
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 IDR

Reviews of Hermes Palace Hotel Medan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 10
  • 10
  • 10
  • 10
  • 10
  • 7.6
  • 10
  • 8.0
  • 6.4

Most recent

  • Location score 8.8 out of 10 and is a high score in Medan
    Location8.8
  • Service score 8.6 out of 10 and is a high score in Medan
    Service8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Medan
    Cleanliness8.5
  • Value for money score 8.4 out of 10 and is a high score in Medan
    Value for money8.4
  • Facilities score 8.3 out of 10 and is a high score in Medan
    Facilities8.3
  • Room comfort and quality score 7.6 out of 10 and is a high score in Medan
    Room comfort and quality7.6
High score for Medan

Rating

9+ Exceptional (403)
8-9 Excellent (187)
7-8 Very Good (265)
6-7 Good (130)
<6 Below Expectation (185)

Review summary

Powered by OpenAI

Located in the heart of the town, this hotel is highly popular among travelers for its convenience and accessibility. The hotel's staff also received a lot of praise for their friendliness and efficiency. Guests can enjoy a wide range of delicious breakfast choices at the hotel as well. The rooms are kept clean and spacious, with comfortable beds that guarantee a peaceful sleep.

Although the breakfast options are good, some guests pointed out that there is limited variety.

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Showing 1,170 verified guest comments
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  1. 10.0
    Exceptional
    Alma from Malaysia
    Couple
    Superior Room
    Stayed 2 nights in March 2025

    “Exceptional Stay: Comfort & Convenience at Hermes Hotel Medan”

    I recently had a delightful stay at Hermes Hotel Medan for 3 days and 2 nights. From the moment I checked in, I was impressed by the warm welcome and the high level of professionalism displayed by the staff. The check-in process was smooth, and the front desk team was eager to assist with any inquiries, making me feel right at home. The hotel’s central location in Medan was another highlight, allowing easy access to local attractions, dining options, and business centers. I also enjoyed the on-site restaurant, where the quality and variety of the meals exceeded my expectations. The pleasant ambiance and efficient service added to an overall positive dining experience. Overall, my time at Hermes Hotel Medan was exceptional. I highly recommend this hotel to anyone visiting Medan, whether for business or leisure. It truly offers a perfect blend of comfort, convenience, and outstanding service.

    Reviewed March 27, 2025
  2. 9.2
    Exceptional
    Emilia from Indonesia
    Couple
    Deluxe Room
    Stayed 2 nights in December 2025

    “Short trip in Medan”

    For those who want to go to Medan in a short time and explore culinary spots as well as viral places in Medan. This is very suitable because of its strategic location. The facilities are good, but if you're bringing children, there is no swimming pool. The cleanliness is actually quite good, but at night I don't know why the drainage hole seems to emit an unpleasant smell. But it's overshadowed by the service. Hope it gets even better.

    Reviewed December 31, 2025
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  3. 10.0
    Exceptional
    suresh from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 2 nights in December 2025

    “Excellent customer service”

    The front desk, especially Karin, is very helpful. Always smiling and courteous. The concierge does a very good job at welcoming and greeting guests. Breakfast offers a good variety of options and the morning view overlooking Medan is great. The room is comfortable and clean, and the mattress and pillows are excellent.

    Reviewed December 31, 2025
  4. 10.0
    Exceptional
    suresh from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 2 nights in December 2025

    “Excellent room and location”

    My check in was smooth, handled very competently by two helpful receptionists. The concierge was welcoming. The room was clean, comfortable, mattress and pillows were great and the shower was very good. Breakfast had more variety than I expected. For the price, excellent all around.

    Reviewed December 07, 2025
  5. 10.0
    Exceptional
    Budiman from Indonesia
    Couple
    Deluxe Room
    Stayed 2 nights in April 2023

    “A Memorable Stay at Hermes Hotel Palace”

    Rating: ★★★★☆ I recently had the pleasure of staying at the Hermes Hotel Palace during my visit to the charming town center. From its excellent location to the delightful breakfast spread, my experience at this hotel was truly remarkable. Location: ★★★★★ One of the standout features of Hermes Hotel Palace is its prime location in the heart of the town center. The hotel is conveniently situated within walking distance of popular attractions, shops, and restaurants. Whether you're a business traveler or a tourist exploring the area, the hotel's central location makes it an ideal base for your stay. Accommodations: ★★★★☆ The rooms at Hermes Hotel Palace were spacious, comfortable, and tastefully decorated. The bed was cozy, ensuring a restful night's sleep after a long day of exploration. The cleanliness of the room was impeccable, and the housekeeping staff deserves special mention for their attention to detail. Amenities: ★★★★☆ The hotel offers a range of amenities to enhance the overall guest experience. The Wi-Fi connection was reliable throughout my stay, allowing me to stay connected and work efficiently. The hotel's fitness center was well-equipped, offering a variety of exercise options for fitness enthusiasts. Additionally, the hotel staff was always available to assist with any requests or inquiries, making sure that guests felt well taken care of. Breakfast: ★★★★★ The breakfast at Hermes Hotel Palace was an absolute delight. The buffet spread was extensive and offered a wide range of options to suit every palate. From freshly baked pastries and bread to a variety of cereals, fruits, and yogurts, the breakfast selection was truly impressive. The staff maintained a high level of service, ensuring that everything was promptly replenished and presented beautifully. Staff and Service: ★★★★☆ The hotel staff was welcoming, friendly, and professional throughout my stay. From the front desk to the restaurant staff, everyone was attentive and eager to assi

    Reviewed June 12, 2023
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