Dear Mrs. Noor, I am sure you had returned home completely relax. On behalf entire hotel team and more specific represent Miss Siska from reception we do appreciate to your compliments and for being recommend our hotel refer to your pleasant journey recently. Promise will keep continue development training and be alert with new trend demand to have staff remain put the customer orientation as priority all the time. Definitely we are really happy to welcome you, colleagues and family return to Harper Palembang in case your next travel bring you back to our destination. Regards, Dono Prasetyo - General Manager

Terima kasih kepada Bapak Sunyoto atas ulasan yang sangat luar biasa! Team kami selalu bekerja dengan keras untuk dapat memberikan pelayanan terbaik, sehingga hotel kami selalu menjadi pilihan utama Bapak Sunyoto dan keluarga ataupun kolega untuk pelayanan kamar, restaurant, meeting, recreation dan lain lain.

Dear Nunung, Warmest greetings from Harper Hotel Palembang... We thank you very much for your kind review about the hotel and thank you for choosing Harper Hotel Palembang We are pleased to know that our products and services are meet your expectation and you have comfortable stay with us. We do hope that you will come to visit us again soon Sincerely I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager

Dear Mr. Hendrixus, Warmest greetings from Harper Hotel Palembang.. We thank you very much for your review about the hotel We are happy indeed to know that you have enjoyed your stay with us. We do hope that we will be able to welcoming you back to our hotel again soon Sincerely, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager

Dear Ibu Nanung, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Dear Nunung, Warmest greetings from Harper Hotel Palembang... We thank you very much for your kind review about the hotel and thank you for staying at Harper Hotel Palembang We trust that you have enjoyed our facilities and services especially that our location is suitable to your need. We do hope that you will come to visit us again soon Sincerely I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager

Dear Ibu Liana, We are happy to know the result that you had a pleasant stay and recommend our hotel following last journey recently. Hope you will spend more days to enjoy other facilities or reserve more event such as Birthday, Meeting, Gathering or any other social activity at Harper Palembang in nearest future. Regards, Dono Prasetyo - General Manager

Bapak Dedi, terima kasih banyak karena telah menyempatkan waktu Anda untuk memberikan kami ulasan yang luar biasa. Team kami akan selalu menantikan kunjungan Anda berikutnya di masa yang akan datang.

Dear Ibu Laili, We really proud for being chosen and spend ten room nights at Harper Palembang recently. Following up your constructive feedback, we do our sincere apology for the inconvenience and our concern to make sure similar case will not happen again. I am sure the case will not ruin your further support to us. Obviously we are more than happy to welcome you and family stay in our hotel in every travel destination back to Palembang in years to come. Regards, Dono Prasetyo - General Manager

Yth. Bapak Febri, Salam hangat dari Harper Hotel Palembang... Terima kasih telah memberi penilaian terbaik Anda selama menginap di Harper Hotel Palembang Kami senang sekali bahwa fasilitas dan pelayanan kami sesuai dengan keinginan dan harapan Anda. Semoga kami dapat bertemu Anda kembali dalam waktu dekat ini dan kami dapat melayani Anda kembali dengan sebaik-baiknya. Salam, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager

Dear Mr. Alex Thank you so much for such a great review! We work really hard to offer the best service to our great guest like Mr. Alex. Our team really happy to see your review. Hope to see you again soon!”

Selamat siang Bapak David, komentar-komentar positif Anda sangat kami hargai dan terima kasih banyak telah meluangkan waktu Anda untuk menyampaikannya. Team kami akan selalu memberikan pelayanan yang terbaik untuk setiap tamu HARPER Palembang. Kami nantikan kunjungan Bapak David berikutnya sehingga kami bisa memberikan pelayanan yang semakin baik lagi.

Mr. Stephen Thank you so much for taking the time to leave us this amazing review. We look forward to seeing you again in HARPER Palembang.

Selamat siang Bapak Syafrizalmi, terima kasih telah memberikan ulasan yang sangat bagus. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan; Staff kami pasti akan dengan senang hati membaca apa yang Anda tuliskan. Kami menempatkan pengalaman dan kenyamanan tamu-tamu kami sebagai prioritas kami. Jadi kami sangat berterima kasih atas ulasan Anda yang sangat baik dan kami nantikan kedatangan Anda kembali.

Dear Ibu Sri, We thank you for chosen our hotel recently during your visit to Palembang. In term of accommodation we have four different category from Deluxe, Deluxe Premier, Junior Suite and Executive Suite that is entitle free access to Fitness Center also adult or kids swimming pool. Additionally D'Central restaurant serve daily Japanese and Chinese cuisine at lunch and dinner or you might experience Chinese a'la carte cuisine at D'Lotus Chinese restaurant also for lunch or dinner with more attractive discount promotion from our Chef. Last but least we obviously look forward to welcome you back in case your next travel bring you back to our way in nearest future. Regards, Dono Prasetyo - General Manager

Dear Bapak Sonny, We thank you for being chosen during your visit to Palembang recently and write both compliments and constructive feedback addressed to our attention. It is become our first priority to improve communication within each shift to ensure all customer inquiries are properly execute and we do our sincere apology with the situation that you had. Hope we have more chance to welcome you back with family, colleagues and friends return to HARPER Palembang and enjoy other facilities, homey atmosphere also remarkable service attention from all of staff in years to come. Regards, Dono Prasetyo - General Manager

Dear Mr & Mrs Ottelie, We really proud for being chosen and stay two nights at Harper Palembang recently which I am sure you had pleasant stay refer to your notes. Trust will keep service the one has been in place and feel free contact our 24 hours receptionist to set razor or any other bath amenities during your stay which not include at regular standard set-up within our brand. Obviously we are more than happy to welcome you back in nearest future. Regards, Dono Prasetyo - General Manager

Terima kasih Bapak Yudhistira atas komentar Anda, kami sangat menghargai Anda telah meluangkan waktu untuk memberikan komentar positif untuk HARPER Palembang. Kami akan selalu menantikan kunjungan Anda diwaktu yang akan datang.

Dear Mr. Kiat, It is an honor for us to have you stay two nights in our hotel this period of time which I am sure you had returned home completely relax. Following up to your constructive feedback we are more than happy provide those mentioned items thru your next visit by alert us prior to your arrival in order to meet or even exceed your expectation. All of us here are definitely expecting to welcome you back and even more delegation from your office experience our homey hospitality at Harper Palembang in nearest future. Regards, Dono Prasetyo - General Manager

Dear Mr. Daniel, Warmest greetings from Harper Hotel Palembang.. We thank you very much for your rating about the hotel. Concerning the unstable room wifi connection, our IT Manager have checked and did speed adjustment to keep our wifi stable for website access but not include pf VPN and special needs. We are regretted for inconvenience caused. We do hope to see you again soon Sincerely, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager