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Stay at the luxurious Grand Park City Hall Hotel in Singapore for stunning city skyline views and multiple dining options. Explore nearby city highlights and create unforgettable memories. Located in City Hall, this hotel offers easy access to Marina Bay Sands, Raffles Hotel, luxury shopping, impressive architecture, and fine dining. Enjoy exclusive amenities like food delivery, a stunning pool, and pub crawls. Comfortable rooms include air conditioning, in-room safe, Wi-Fi, and luxurious toiletries. Nearby attractions include Orchard Road, Singapore Flyer, and Merlion Park. Unforgettable experience awaits at Grand Park City Hall Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
240 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
12 travelers have booked today.
Based on 3,341 verified reviews
9.3
9.0
8.9
8.5
8.5
Location rating score
There are 470 places in walking distance!
Value for money | 8.5 |
Location rating | 9.3 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.8 km |
Does Grand Park City Hall Hotel have bars on-site?
Enjoy your holiday getaway the greatest way possible with Grand Park City Hall Hotel's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.
Does Grand Park City Hall Hotel have a swimming pool?
While lounging at Grand Park City Hall Hotel, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.
What public parks are close by Grand Park City Hall Hotel?
While residing at Grand Park City Hall Hotel, indulge in your morning or evening walk at nearby park which include The Joy Of Toys, Kiztopia, and Read Cresent Park.
At what time of the year is Grand Park City Hall Hotel most popular?
Grand Park City Hall Hotel's most popular month where verified guests have stayed the most is in June.
What was the average room rate for Grand Park City Hall Hotel been in the past month?
The average room rate for Grand Park City Hall Hotel in the past month is 380.13 SGD, compared to city's average of 265.48 SGD.
What payment cards are accepted at Grand Park City Hall Hotel?
Enjoy the comfort of easy payment at Grand Park City Hall Hotel which supports up to 7, with payment card options consisting of Visa, UnionPay, MasterCard, American Express, and Cash.
What do past visitors like most about Grand Park City Hall Hotel?
Verified guests that stayed at Grand Park City Hall Hotel have given this property a rating of 9.314 for its outstanding location as the main highlight for their stay.
What is the verified guest review consensus about Grand Park City Hall Hotel's pet services?
67.0% of our past customer evaluations have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Grand Park City Hall Hotel down in the review section.
What is the average rating that past Solo travelers' have given to Grand Park City Hall Hotel?
Past solo travelers that have stayed at this property have given Grand Park City Hall Hotel an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What restaurants are close by Grand Park City Hall Hotel?
Grand Park City Hall Hotel’s neighborhood is City Hall which consists of popular restaurants such as Odette.
What time is check-in and check-out at Grand Park City Hall Hotel?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.
Experience Luxury and Convenience at Grand Park City Hall Hotel
Welcome to Grand Park City Hall Hotel, a luxurious 5-star hotel located in the heart of Singapore, Singapore. With its prime location and impeccable service, this hotel offers an unforgettable experience for both business and leisure travelers.
Featuring 343 elegantly designed rooms, Grand Park City Hall Hotel provides a comfortable and stylish retreat for guests. Each room is thoughtfully furnished with modern amenities to ensure a relaxing stay. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Suite, you can expect a restful night's sleep and a rejuvenating experience.
Conveniently located just 20 minutes away from the airport, Grand Park City Hall Hotel offers easy access to the city's major attractions, shopping districts, and business centers. Whether you're exploring the vibrant streets of Orchard Road, visiting the iconic Marina Bay Sands, or attending a conference at Suntec City, you'll find yourself just a short distance away from all the action.
Check-in at Grand Park City Hall Hotel begins at 03:00 PM, allowing you ample time to settle in and start your Singapore adventure. The hotel's check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or squeeze in some last-minute sightseeing.
At Grand Park City Hall Hotel, families are warmly welcomed. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family vacation. With spacious rooms and thoughtful amenities, the hotel ensures that both parents and children have a comfortable and enjoyable stay.
Entertainment Facilities at Grand Park City Hall Hotel
Grand Park City Hall Hotel in Singapore offers a range of exciting entertainment facilities to ensure a memorable and enjoyable stay for its guests. The hotel features an array of shops, providing a perfect opportunity for guests to indulge in some retail therapy without having to leave the premises. Whether you're looking for fashion, accessories, or souvenirs, the shops at Grand Park City Hall Hotel have something for everyone.
After a long day of exploring the city, guests can unwind and relax at the hotel's stylish bar. With its chic ambiance and extensive drink menu, the bar is the perfect place to socialize with friends or colleagues. Whether you prefer a classic cocktail or a glass of fine wine, the bar at Grand Park City Hall Hotel has a wide selection to suit all tastes.
For those seeking a tranquil retreat amidst the bustling city, the hotel also boasts a beautiful garden. Escape the urban chaos and immerse yourself in the serene surroundings of the garden, where you can take a leisurely stroll or simply sit back and enjoy the peaceful ambiance. The lush greenery and soothing atmosphere make the garden at Grand Park City Hall Hotel a perfect oasis for relaxation and rejuvenation.
Stay Active and Refreshed at Grand Park City Hall Hotel
At Grand Park City Hall Hotel, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs.
Start your day with an invigorating workout at our state-of-the-art fitness center. Equipped with modern exercise machines and free weights, you can enjoy a comprehensive workout session that caters to your personal fitness goals. Our friendly and experienced trainers are also on hand to provide guidance and assistance, ensuring that you make the most out of your workout.
After your workout, take a dip in our outdoor pool to cool off and relax. Surrounded by lush greenery, our pool offers a tranquil oasis in the heart of the city. Whether you want to swim a few laps or simply soak up the sun on one of our comfortable loungers, our pool provides the perfect setting for a refreshing break.
For those looking to unwind with a refreshing drink, our poolside bar is the ideal spot. Sip on a refreshing cocktail or indulge in a light snack while enjoying the stunning views of the city skyline. With a wide range of beverages and snacks to choose from, you can easily quench your thirst and satisfy your cravings.
Best of all, access to our fitness center and outdoor pool is complimentary for all guests. So whether you're a fitness enthusiast or simply looking to relax and rejuvenate, Grand Park City Hall Hotel has the perfect sports facilities to cater to your needs.
Convenience Facilities at Grand Park City Hall Hotel
At Grand Park City Hall Hotel in Singapore, guests can enjoy a range of convenience facilities that ensure a comfortable and hassle-free stay. The hotel offers a laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay. Additionally, the hotel provides room service, allowing guests to indulge in delicious meals and snacks without leaving the comfort of their rooms.
For added security, Grand Park City Hall Hotel offers safety deposit boxes where guests can store their valuables. The hotel's concierge is always ready to assist with any requests or provide recommendations on local attractions and dining options. Guests can stay connected with complimentary Wi-Fi in all rooms and public areas, making it convenient to work or stay in touch with loved ones. The hotel also offers express check-in/check-out services and luggage storage, ensuring a seamless and efficient experience for guests.
Convenient Transport Facilities at Grand Park City Hall Hotel
Grand Park City Hall Hotel in Singapore offers a range of excellent transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Whether you're traveling for business or leisure, this service allows you to relax and enjoy a comfortable journey to and from the airport.
In addition to airport transfers, Grand Park City Hall Hotel also offers a variety of transportation options for exploring the city. The hotel provides a taxi service, allowing guests to easily navigate the bustling streets of Singapore. If you prefer to explore at your own pace, the hotel offers valet parking and an onsite car park free of charge. For those looking to venture further afield, the hotel's ticket service can assist with booking tours and attractions, ensuring you make the most of your time in Singapore. With these convenient transport facilities, Grand Park City Hall Hotel ensures that guests have everything they need for a seamless and enjoyable stay.
Luxurious Room Facilities at Grand Park City Hall Hotel
Indulge in the ultimate comfort and convenience at Grand Park City Hall Hotel, where every room is equipped with top-notch facilities to enhance your stay. Step into your well-appointed room and be greeted by the refreshing blast of air conditioning, ensuring a cool and pleasant atmosphere throughout your stay. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your relaxation.
Start your day off right with a complimentary daily newspaper, allowing you to stay informed with the latest news and updates. Get ready for a night out in the city with the help of a hair dryer, ensuring your hair looks flawless for any occasion. Unwind and catch up on your favorite shows on the television, offering a wide range of channels to cater to your entertainment needs.
Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Stay connected to the world with satellite/cable TV, providing a variety of channels to keep you entertained. At Grand Park City Hall Hotel, every room is thoughtfully designed and equipped with these fantastic facilities to ensure a comfortable and enjoyable stay.
Indulge in a Culinary Delight at Grand Park City Hall Hotel's Dining Facilities
At Grand Park City Hall Hotel, guests can enjoy a wide range of dining options that are sure to satisfy every palate. Start your day with a scrumptious breakfast buffet at our coffee shop, where you can choose from a variety of freshly baked pastries, cereals, fruits, and hot dishes made to order.
For a more refined dining experience, visit our elegant restaurant, where our talented chefs create culinary masterpieces using the finest ingredients. From delectable seafood dishes to succulent steaks, our menu offers a diverse selection of international and local cuisines that are sure to tantalize your taste buds.
If you prefer to dine in the comfort of your room, our room service is available 24 hours a day, offering a wide range of dishes that can be delivered straight to your door. Whether you're craving a late-night snack or a full-course meal, our room service menu has something for everyone. At Grand Park City Hall Hotel, we strive to provide an unforgettable dining experience for our guests, ensuring that every meal is a memorable one.
Luxury and Comfort at Grand Park City Hall Hotel
Experience luxury and comfort at Grand Park City Hall Hotel with its wide range of room offerings. Whether you're traveling alone, with a partner, or with a group, there's a room type that will suit your needs. Choose from the Crystal Club Deluxe With Extra Benefits, Crystal Club Premier With Extra Benefits, Deluxe Room, Deluxe Triple, Junior Suite, Premier Quadruple Room, Premier Room, or Premier Triple. Each room is thoughtfully designed and beautifully furnished, ensuring a relaxing and enjoyable stay.
Discover the Vibrant City Hall in Singapore
Located in the heart of Singapore, City Hall is a bustling and vibrant district that offers a unique blend of history, culture, and modernity. This dynamic neighborhood is home to the iconic Grand Park City Hall Hotel, making it the perfect base for exploring all that Singapore has to offer.
Step outside the hotel and you'll find yourself surrounded by a myriad of attractions. Just a few steps away is the iconic National Gallery Singapore, housed in the beautifully restored City Hall and former Supreme Court buildings. Immerse yourself in art and history as you explore the extensive collection of Southeast Asian art and international exhibitions.
For shopaholics, City Hall is a paradise. The nearby Raffles City Shopping Centre offers a wide range of local and international brands, while the famous Orchard Road shopping belt is just a short drive away. Indulge in retail therapy as you browse through the latest fashion trends, luxury goods, and unique souvenirs.
Traveling to Grand Park City Hall Hotel from the nearest airports in Singapore
When traveling to Singapore, you have several options to reach the Grand Park City Hall Hotel located in the heart of City Hall. The nearest airport to the hotel is Changi Airport, which is approximately 20 kilometers away. From Changi Airport, you can take a taxi, which is a convenient and hassle-free option. The journey to the hotel usually takes around 20-30 minutes, depending on traffic conditions. Alternatively, you can also use the efficient and well-connected public transportation system in Singapore. Take the MRT train from Changi Airport to City Hall MRT station, which is just a short walk away from the hotel. The journey by MRT takes approximately 40-45 minutes, allowing you to enjoy the cityscape and get a glimpse of Singapore's vibrant atmosphere. Once you arrive at City Hall MRT station, you can easily locate the Grand Park City Hall Hotel, which is just a few minutes away on foot.
If you are arriving at Seletar Airport, another option is to take a taxi directly to the hotel. The journey from Seletar Airport to Grand Park City Hall Hotel usually takes around 25-30 minutes, depending on traffic conditions. Alternatively, you can also take a combination of public transportation, including a bus and MRT, to reach the hotel. Take bus service 103 from Seletar Airport to Serangoon MRT station, and then transfer to the Circle Line MRT to reach City Hall MRT station. From there, it's just a short walk to the hotel. Whichever airport you arrive at, rest assured that reaching Grand Park City Hall Hotel is convenient and straightforward, allowing you to start your Singaporean adventure without any hassle.
Discover the Cultural Gems near Grand Park City Hall Hotel
Situated in the heart of Singapore, Grand Park City Hall Hotel offers easy access to a plethora of cultural landmarks and attractions. Immerse yourself in the rich history and heritage of the city by exploring the nearby Asian Civilisations Museum, Raffles Hotel Arcade, and Peranakan Museum.
Step into the Asian Civilisations Museum and embark on a journey through the diverse cultures of Asia. Marvel at the extensive collection of artifacts and artworks that showcase the region's history, religion, and traditions. Just a stone's throw away, you'll find the iconic Raffles Hotel Arcade, where you can indulge in a luxurious shopping experience or savor a traditional Singapore Sling at the historic Long Bar.
For a deeper understanding of Singapore's unique heritage, visit the Peranakan Museum. Discover the vibrant Peranakan culture, a blend of Chinese, Malay, and Indonesian influences, through its exquisite collection of artifacts, costumes, and interactive exhibits.
In addition to these cultural gems, you'll find other noteworthy landmarks nearby, such as the Civil Defence Heritage Gallery, Empress Place Building, St Andrew's Cathedral, City Hall Building, Padang, Raffles Landing Site, and Victoria Theatre And Victoria Concert Hall. With such a wealth of attractions just a short distance away, Grand Park City Hall Hotel is the perfect base for immersing yourself in the captivating history and culture of Singapore.
Convenient Public Transport Stations Near Grand Park City Hall Hotel
Located in the heart of Singapore, Grand Park City Hall Hotel offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away from the hotel, you'll find the Esplanade MRT Station. This station is part of the Singapore Mass Rapid Transit (SMRT) system, providing seamless connectivity to various attractions and neighborhoods across the city.
Another nearby public transport option is the City Hall MRT Station, which is also within walking distance from the hotel. This station serves as an interchange for several MRT lines, allowing guests to easily reach popular destinations such as Orchard Road, Marina Bay Sands, and Sentosa Island. With these well-connected public transport stations nearby, guests staying at Grand Park City Hall Hotel can conveniently navigate Singapore's vibrant cityscape and make the most of their stay.
A Gastronomic Haven at Grand Park City Hall Hotel
Indulge in a culinary adventure right at your doorstep with an array of exceptional dining options surrounding Grand Park City Hall Hotel. Just steps away, you'll find Poulet - Raffles City, a charming bistro known for its delectable French cuisine. For those craving a hearty Western meal, XW Western Grill - Raffles City offers a tantalizing menu of grilled specialties. Experience the authentic flavors of Fujian cuisine at PUTIEN Raffles City, where you can savor their famous Heng Hwa Bee Hoon. For an unforgettable fine dining experience, Odette, a Michelin-starred restaurant, is just a short stroll away. If you're in the mood for some delightful crepes, Entre-Nous creperie is the place to be. Craving for Japanese barbecue? Head over to Renga-Ya House of Japanese Charcoal BBQ and enjoy their succulent grilled meats. For a relaxing evening, visit IntroBar and unwind with a refreshing cocktail. The Botanic offers a delightful fusion of Asian and Western flavors in a garden-inspired setting. If you're in the mood for authentic Italian cuisine, Garibaldi is the perfect choice. Lastly, don't miss the chance to dine at Alligator Pear, where you can enjoy a wide range of healthy and delicious dishes. With such a diverse selection of restaurants, Grand Park City Hall Hotel is truly a gastronomic haven for food enthusiasts.
Shop till you drop at Grand Park City Hall Hotel
Located in the heart of Singapore, Grand Park City Hall Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Funan Mall and Funan Digital Mall, where you can indulge in the latest gadgets and tech accessories. For those looking for a more unique shopping experience, head over to The Green Collective, a sustainable lifestyle store that offers a wide range of eco-friendly products. If you're in the mood for some art appreciation, visit Jmg Gallery, Ode To Art, or Chan Hampe Galleries, where you can admire and purchase stunning artworks. And don't forget to check out Bata (City Hall) and CYC The Custom Shop for all your footwear and tailor-made clothing needs. No matter what you're looking for, Grand Park City Hall Hotel's surrounding shopping landmarks have got you covered.
Affordable Luxury at Grand Park City Hall Hotel
Experience the best of Singapore without breaking the bank at Grand Park City Hall Hotel. With an average room price of just $385, this luxurious hotel offers exceptional value for money compared to the average price of a hotel room in Singapore, which is $198.
At Grand Park City Hall Hotel, you can indulge in the finest amenities and services without compromising on your budget. From elegantly designed rooms with modern furnishings to world-class dining options and top-notch facilities, this hotel offers a truly unforgettable experience at an affordable price.
Whether you're visiting Singapore for business or leisure, Grand Park City Hall Hotel is the perfect choice for discerning travelers seeking comfort, convenience, and affordability. Book your stay today and discover why this hotel is a favorite among savvy travelers looking for luxury at a fraction of the cost.
Excellent Stay with Friendly Staff and Clean Rooms
Grand Park City Hall Hotel in Singapore has received rave reviews from its guests. The hotel is known for its cleanliness, elegant decor, and friendly staff. Guests have praised the spacious and well-designed rooms, which are impeccably clean. The hotel's location is also highly regarded, with guests appreciating its excellent proximity to attractions and amenities. The staff at Grand Park City Hall Hotel have consistently been described as professional, helpful, and friendly, ensuring that guests have a wonderful experience during their stay. Additionally, the delicious breakfast served at the hotel has received high praise from guests. Overall, Grand Park City Hall Hotel provides an excellent stay with its fantastic service, clean rooms, and friendly staff.
Exceptional Customer Ratings at Grand Park City Hall Hotel
Grand Park City Hall Hotel in Singapore, Singapore has received exceptional customer ratings, making it a top choice for travelers seeking an unforgettable stay in the heart of the city. With an impressive overall rating of 8.7, this hotel has consistently exceeded guest expectations, ensuring a memorable and enjoyable experience for all who stay here.
One of the standout features of Grand Park City Hall Hotel is its excellent value for money, with a rating of 8.4. Guests have praised the hotel for its competitive pricing, offering luxurious accommodations and top-notch facilities at a reasonable price. This makes it an ideal choice for both budget-conscious travelers and those seeking a high-end experience without breaking the bank.
The hotel's facilities also receive high praise, with a rating of 8.4. Guests have raved about the extensive range of amenities available, including a fitness center, swimming pool, and spa, ensuring that every need is met during their stay. Whether guests are looking to relax and rejuvenate or stay active and fit, Grand Park City Hall Hotel has it all.
In addition to the excellent value and facilities, the hotel's cleanliness is also highly rated at 9.0. Guests have consistently commented on the immaculate condition of the rooms and public areas, highlighting the hotel's commitment to maintaining a pristine and hygienic environment.
Located in the heart of Singapore, Grand Park City Hall Hotel boasts a prime location, receiving a rating of 9.3. Guests can easily explore the city's vibrant attractions, shopping districts, and dining options, all within walking distance from the hotel. With such convenient access to everything Singapore has to offer, guests can make the most of their time in this dynamic city.
Lastly, the staff performance at Grand Park City Hall Hotel is highly regarded, with a rating of 8.8. Guests have consistently praised the warm and friendly service provided by the hotel's staff, who go above and beyond to ensure a comfortable and enjoyable stay. From check-in to check-out, guests can expect personalized attention and assistance from the attentive and professional team.
With exceptional customer ratings in all key areas, Grand Park City Hall Hotel is a standout choice for travelers seeking a memorable and enjoyable stay in Singapore. From its excellent value for money and top-notch facilities to its prime location and outstanding staff performance, this hotel truly offers a remarkable experience for every guest.
Excellent8.5
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Grand Park City Hall also offers Muslim-Friendly amenities including breakfast with a separate section with Muslim-Friendly selection, prayer mats, bidet spray installed in selected room category (Deluxe Room), dipper, etc.
And you can also find out more on our IPTV or from our friendly concierge team members on information on location of nearest mosques and Halal-certified restaurants.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
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240 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
luxurious and convenient stay in Singapore”
The Grand Park City Hall Hotel in Singapore is a luxurious and elegant hotel that offers excellent accommodations and exceptional service. The rooms are spacious, modern, and tastefully decorated, with comfortable beds and all the amenities you need for a comfortable stay. The hotel has a great location in the heart of Singapore, close to many attractions, shopping, and dining options. The staff is friendly, professional, and always willing to help with anything you need. The hotel also has several great dining options, including a rooftop bar with stunning views of the city. Overall, the Grand Park City Hall Hotel is a great choice for travelers looking for a luxurious and convenient stay in Singapore.
Dear Mr Carlo, Thank you for choosing to stay with us and also for taking time to provide us an excellent review. It was truly a pleasure having you as our guest at Grand Park City Hall! Your detailed feedback is much appreciated. We are happy that you enjoyed your stay and the warm hospitality of our team members. We look forward to another chance to serve you again on your next visit to Singapore. Thank you and best regards, The Management Team of Grand Park City Hall
The swimming pool is great.”
The location is convenient with easy access to transportation. There is a department store nearby where you can eat, and the subway station is within walking distance. The hotel's swimming pool is suitable for children, as there are several shallow pools surrounding it. Due to the sunlight, the water is warm and comfortable, and the smell of disinfectant is not too strong. The tiles are beautiful, and it is very relaxing to swim in the pool.
Dear Mr Wang, Thank you for a lovely review and for giving us full ratings for your stay at Grand Park City Hall. We look forward to welcoming you back on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall
A hotel with a great location and comfortable accommodations.”
Located near City Hall, easily accessible by subway from the airport, and convenient to both Clarke Quay and the city center. The staff is welcoming, and the rooms are comfortable and clean. There is a swimming pool on the fourth floor for guests to use, and the breakfast buffet is delicious and natural. It is suitable for both business visits and couples traveling.
Very good but not a five star hotel”
The location of the hotel is ideal, the staff is friendly, the rooms are very modern and spacious, and the stay was overall very pleasant, but there are few things that should be improved: . the lights, aircon and fans are digitalised, and it's more a waste of time than anything else. Looking for the right menu and submenus and sub-submenus is not ideal just to turn a light on/off or to set the aircon, and while it gives a modern feel, it simply makes for a waste of time in the end. . None of the USB plugs were working in the room, and all the protecting plastic sockets were actually detaching from the wall every time we tried to plug/unplug something, and which is quite hazardous. The adaptors given by the front desk staff were loose so not really working either. . the actual room temperature doesn't match with the written aircon temperature, it is beyond cold, and I usually live with aircon on. A temperature set at 22 is about 15-16 degrees in reality. Even at the lowest mode, the aircon also points directly towards the bed, which is quite unpleasant. . the fans started on their own every time we would walk past the bed, and impossible to stop, making for another techonology failure. . the room is great, bedding quite confortable, but I still don't understand why there's only one mug for a double or triple room. Same for the towels sets, we had to ask for a third set even though the reservation clearly stated that it was a triple room . there should be a no phone policy at breakfast: a lot of guests (young and old) were watching videos very loud, therefore disturbing a moment of peace and quiet for all the others, and I truly think that the hotel should implement a no phone policy at breakfast, especially if guests in question do not care about how annoying they are to the other guests. who also paid to use the hotel facilities and enjoy their holiday. The above are small details, which don't ruin the overall stay, but only remarks to improve the offer. The hotel is very clean, the rooms quite spacious by Singapore standards, and the stay was very pleasant. We will stay there again for sure.
Dear Camille, Thank you for taking time to provide us detailed feedback of your recent stay. We have taken note of the issues that you had encountered and will address them with our team leaders. Please accept our apology for not meeting your expectations during your stay. We are glad that overall, your stay was pleasant and comfortable and look forward to welcoming you back on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall
Very prime location and good house keeping ”
The room was spacious and clean. It is right in the city with nearby three malls as well as mrt that have linked underground to different mall nearby. In addition, I would like to compliment the housekeeping that keeps and clean the room very well. We place tissue on the make up room to put out make up stuff, came back ans realise the house keeper is so meticulous and place a towel underneath and arrange nicely for us. In addition when we extended our stay, we initially wanted to change a room but end up no changing. The housekeeper remember and said he will proceed to clean our room later so that after we came back the room will be clean and neat . Overall the experience was really good! The pillow is so comfortable as well, not too soft and not too hard. Had a great sleep.
Dear Wan, Thank you for choosing Grand Park City Hall for your staycation. We are glad that you liked the location of the property and also had an enjoyable stay. The full ratings that you had given us are much appreciated and we are sure your kind review would serve as a great motivation for our staff. We look forward to welcoming you back for many more wonderful staycations in the near future. Warmest regards, Management Team at Grand Park City Hall