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Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)

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8.1

Excellent

7,039 reviews

7,039 reviews

Housekeeping125
Shops54
Breakfast27
See map

8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Prince and Princess

50 m

Katong V

170 m

Roxy Square

170 m

Katong V Shopping Mall

180 m

CHANEL Isetan Katong

200 m

Popular landmarks
Gardens By The Bay East

4.2 km

Cloud Forest

4.8 km

Singapore Flyer

4.9 km

Sands Skypark Observation Deck

5.2 km

Chinatown

7.1 km

Closest landmarks
International Medical Clinic

180 m

24-HR-Gym

190 m

Vitakids

220 m

Parkway Women & Fertility Gynae Clinic

240 m

Dental Icon

250 m

Grand Mercure Singapore Roxy (SG Clean Certified)

50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore, Singapore, 428769 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the East Coast part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

8 travelers have booked today.

Value for money7.9
Distance to city center10km
Location rating8.0
Nearest airportSingapore Changi Airport (SIN)
Distance to airport11.8 km

Rooms available at Grand Mercure Singapore Roxy (SG Clean Certified)

Very good
Room comfort & quality

8

1 King Bed Deluxe
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Executive 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 38 m²/409 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Executive 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
2 Single Beds Superior
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 32 m²/344 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
DELUXE POOL SIDE ROOM 1 KING BED
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Singapore Roxy (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Singapore Roxy (SG Clean Certified)?

For those who wish to drive their own cars, Grand Mercure Singapore Roxy (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Mercure Singapore Roxy (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Singapore Roxy (SG Clean Certified). A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 38 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Grand Mercure Singapore Roxy (SG Clean Certified)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Mercure Singapore Roxy (SG Clean Certified). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Mercure Singapore Roxy (SG Clean Certified)?

On-site venues and convenient event services make Grand Mercure Singapore Roxy (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Mercure Singapore Roxy (SG Clean Certified)?

Dakota MRT Station is the closest train, metro, or bus station, about 1.8 km away from Grand Mercure Singapore Roxy (SG Clean Certified).

What restaurants are nearby Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast, famous for good restaurants such as Chin Lee Restaurant, Boon Tong Kee and Al Forno.

What popular shopping places are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast area which features shopping places such as Prince and Princess, Roxy Square and Katong V Shopping Mall.

What are popular attractions near Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast area, which is famous for attractions such as Juz Art Studio, Sri Senpaga Vinayagar Temple and St Hilda Church.

What popular beaches are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in the East Coast area, which includes Castle Beach.

What popular natural sightseeing spots are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in the East Coast area, which is famous for natural sightseeing destinations such as East Coast Park and PA Water-Venture.

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Explore the neighborhood

What people love about Grand Mercure Singapore Roxy (SG Clean Certified)

  • 10

    Exceptional

    "This us a great place to stay in and relax or to walk to the hocker stands for a quick bite."

    Debora

    |

    October 14, 2022

  • 10

    Exceptional

    "Whenever i visit Singapore , this hotel is my fav !"

    Sumaya

    |

    October 6, 2022

  • 8.8

    Excellent

    "There is a community food court."

    Ahmad

    |

    October 3, 2022

Overall rating:

8.1

Excellent
7,039 reviews
Cleanliness
8.2
Facilities
7.9
Location
8.0
Read all reviews >
What travelers say they love:
The location is great with many amentities just few hundreds...
Geordie from Australia
Solo traveler
More about Grand Mercure Singapore Roxy (SG Clean Certified)

More about Grand Mercure Singapore Roxy (SG Clean Certified)

Grand Mercure Singapore Roxy (SG Clean Certified)

Take a good wander and unveil the wonder of Singapore with a stay at Grand Mercure Singapore Roxy (SG Clean Certified).
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Grand Mercure Singapore Roxy (SG Clean Certified) makes it easy to plan your day trips, sightseeing, and more around Singapore. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Grand Mercure Singapore Roxy (SG Clean Certified) thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
Grand Mercure Singapore Roxy (SG Clean Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Mercure Singapore Roxy (SG Clean Certified) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Grand Mercure Singapore Roxy (SG Clean Certified) offers an excellent variety of recreational facilities. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the salon, located right at the hotel. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Singapore with Grand Mercure Singapore Roxy (SG Clean Certified) as your base. The most famous landmark nearby is Singapore Flyer just 4.8 km away. Don't forget to stop by Sands Skypark Observation Deck located 5.2 km away, where everyone who visits Singapore wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

216 mentions

Food & Dining

105 mentions

Breakfast

87 mentions

Swimming Pool

74 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Feast@East

  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte

Breez Bistro

  • Cuisine: European
  • Menu: Buffet

Jia Wei Chinese Restaurant

  • Cuisine: Chinese
  • Menu: Buffet
Location
50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore, Singapore, 428769
Excellent
Location

8

Airports

  • Singapore Changi Airport (SIN)
    11.8 km 14 min drive
  • Seletar Airport (XSP)
    12.9 km 24 min drive

Public transportation

  • Eunos MRT Station
    1.8 km 11 min drive
  • Dakota MRT Station
    1.9 km 9 min drive

Hospital or clinic

  • International Medical Clinic
    180 m

Shopping

  • Orchard Road
    7.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    150 m 5 min walk
What's nearby

Popular landmarks

  • Gardens By The Bay East
    4.2 km
  • Cloud Forest
    4.8 km
  • Singapore Flyer
    4.9 km
  • Sands Skypark Observation Deck
    5.2 km
  • Chinatown
    7.1 km
  • Orchard Road
    7.4 km
  • Singapore Botanic Gardens
    9.9 km
  • National Orchid Garden
    10.0 km
  • Night Safari
    16.7 km
  • Singapore Zoo
    16.7 km

Nearby landmarks

  • Prince and Princess
    50 m
  • Katong V
    170 m
  • Roxy Square
    170 m
  • Katong V Shopping Mall
    180 m
  • International Medical Clinic
    180 m
  • 24-HR-Gym
    190 m
  • CHANEL Isetan Katong
    200 m
  • Vitakids
    220 m
  • Parkway Parade
    230 m
  • Ananda Marga
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of SGD 100 per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Distance from city center10km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)38 SGD
  • Daily Internet/Wi-Fi fee0 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 576
  • Room voltage240
  • Year property opened2000
  • Most recent renovation2013
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Singapore Roxy (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.9
Location8.0
Room comfort and quality8.0
Service8.2
Value for money7.9
High score for Singapore
Rating
9+ Exceptional (610)
8-9 Excellent (537)
7-8 Very Good (989)
6-7 Good (397)
<6 Below Expectation (357)
Time of the year
Mar - May (669)
Jun - Aug (796)
Sep - Nov (637)
Dec - Feb (788)
All guests (4,082)
All room types
All languages

Show reviews that mention 

Showing 2,890 verified guest comments
12345
10.0
Exceptional
Olivia from Canada
Couple
Superior 1 King Bed
Stayed 3 nights in April 2022

Love the staff and the location”

We have stayed at this hotel 2x thus far on our trip to Singapore and I couldn't recommend it enough. During quarantine and sans, their desk managers and concierges have been nothing but friendly and helpful during a stressful COVID period. I understand that the location isn't close to a MRT but there are bus stops a stone's throw away that takes you downtown or to the nearest MRT station. Moreover, there is a decent sized shopping mall and hawker center facing the hotel. That said, Singapore boasts one of the best biking trails ever and the Grand Mercure Roxy is simply a short walk to said trails (along the East-West coastline ) as well as to the bike/skate rentals that service those trails. However, I agree with some reviewers that the hotel is not in tip-top shape but I have to add that their rooms are always kept clean and we have always had a more than pleasant stay there so I would highly recommend it!

Reviewed April 22, 2022

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10.0
Exceptional
Nurfilah from Singapore
Family with young children
Deluxe King Ocean View
Stayed 2 nights in December 2021

Loved our staycay here! ❤”

Check-in was a breeze, came at 1.30pm and received our room immediately. Room was clean and well-kept, only shortcomings that we had were, there was no bidet in the toilet and the tv main hotel channel was not found. Booking for facilities need to scan the qrcode from the main hotel channel. Miss Vivian from Front Desk helped us to fix the tv and also made booking for the swimming pool three days straight. Really appreciate her help as my children were looking forward to the pool. Location-wise, is nearby Parkway Parade and East Coast Beach. No halal in-room dining, but was easily available elsewhere. The hotel also provided complimentary parking. Hotel carpark at the basement was always full, nevertheless, we can park at Roxy Square Shopping Centre, only need to walk a bit. Overall, great service from them! Love the 3 days 2 nights staycation over at Grand Mercure. Thank you. ❤

Reviewed December 17, 2021

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10.0
Exceptional
ANA from United States
Solo traveler
Superior 1 King Bed
Stayed 1 night in February 2020

Honesty & Trustworthy hotel.”

Grand Mercure Singapore Roxy Hotel is a Trustworthy and Honest hotel. I was a Grand Mercure Singapore Roxy hotel guest on 2-1-2020 to 2-2-2020 before departing for my Asia cruise on Princess Sapphire. 2-2-2020 after check out of hotel en-route on the drive to Cruise port. I realized in my haste to pack and check out, I have forgotten my handbag with all my credit cards and USD $CASH inside. I was devastated!!! I've the driver called the Hotel to request the Grand Mercure Singapore Roxy hotel staff to immediately check my room for my handbag. The hotel manager was able to find my handbag and when I returned to claim my handbag, he counted all my CASH and asked if all my money's there. I am happy to said everything is intact. All my money and credit cards & other pertinent documents were in my handbag. I am so grateful for the Honesty and Trustworthiness of this hotel manager and staffs. Definitely a great relief to recover my handbag and my pertinent belongings. Five star!

Reviewed February 18, 2020

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10.0
Exceptional
Dwi from Singapore
Family with young children
2 Single Beds Superior
Stayed 1 night in November 2021

Best Hotel Ever🌟🌟🌟🌟🌟”

Definitely the hotel when above and beyond during my stay,they had totally made my birthday 🥳 staycation with the kids very memorable indeed.They beautifully decorated my room with sweet birthday amenities.I was pleasantly surprised.Room was very spacious and clean, pool was great ,staff was very very pleasant and friendly compliments to the receptionist who checked me in..He really made my check-in experience very pleasant and smooth.Keep up the great work everyone.Definitely A Thumbs Up!!👍🏻👍🏻👍🏻👍🏻👍🏻🌟🌟🌟🌟🌟

Reviewed November 28, 2021

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10.0
Exceptional
ShoongKun from Singapore
Couple
Studio Suite
Stayed 2 nights in October 2021

One of my best birthday staycation to date”

We had a lovely staycation here with 2 nights of complimentary food and drinks even had a nice cake for my husband to celebrate his birthday. It was comfortable though the TV didn't have any choices to be entertained but we enjoyed some quiet time. Even the bathroom was great too. Overall I liked it here and hopefully to come again next time, my husband would like to thank the staff for giving him a nice surprise for his celebration. Thank you, Grand Mercure. Till next time.

Reviewed October 14, 2021

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10.0
Exceptional
Md from Singapore
Family with teens
Superior Room
Stayed 1 night in October 2021

Wonderful Hotel Staycation with Family.”

A spacious and a big room. A very clean and nice concept room given. A good partially view of East Coast Park Sea View when get the room on the high floor and a smooth in the Check-In upon arrival and Check-Out when ended the trip. A very good location for shopping and easy to find food as the hotel area is just opposite of the Parkway Parade Shopping Mall. The Wifi Connection is good and fast. Shall come back and booked again in the future and happy with the trip.

Reviewed October 29, 2021

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10.0
Exceptional
eve from Singapore
Family with young children
Studio Suite
Stayed 1 night in April 2022

Best stay ever”

We are enjoy and happy with the 2day 1 might stay. Full of good food surrounding us. Hotel is clean, staff are friendly, room are big and comfortable. Also attached with a big toliet. We booked studio suit, therefore entitled to corktail snack in the evening. Unable to source for a reason to complain about this stay. Been long time never feel this satisfied in the staycation stay. I will come again! PS: over the year, we been go around SG for staycation due to COVID. Over 60+hotel

Reviewed April 03, 2022

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10.0
Exceptional
Zurairi from Singapore
Couple
1 King Bed Deluxe
Stayed 1 night in September 2019

A lovely and pleasant stay.”

A lovely surprise for the room upgrade to Junior Suite. Thank you, Grand Mercure. The room was very spacious and well decorated. The view was amazing. The housekeeping did a splendid job in keeping the room impeccably clean. Mr. Andrew from the lobby reception was polite and professional in checking us in. The complimentary carpark charges was one of the defining factors for us to choose Grand Mercure. We will definitely choose the Grand Mercure for our next visit.

Reviewed September 11, 2019

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Dear Zurairi, Thank you for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Responded September 11, 2019
Grand Mercure Singapore Roxy (SG Clean Certified)
10.0
Exceptional
SUHARA from Singapore
Couple
Superior Room
Stayed 3 nights in December 2021

Awesome!”

Pros: Smooth check-in. Was upgraded to Deluxe King room. Good Wifi speed. Upper floor with pool view. Spacious & clean room. Bathtub was superbly clean unlike some hotels. Didnt hesitate to soak in it. Strategic location. Hotel fronting a shopping mall. Lots of eateries. Walking distance to the beach. Cons: Room not soundproof. Thin wall could hear noises outside the room & neighbours closing doors.No waterhose/bidet in the toilet. But overall its an awesome stay!😊

Reviewed December 25, 2021

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10.0
Exceptional
oh from Singapore
Family with teens
1 King Bed Deluxe
Stayed 1 night in December 2021

FANTASTIC HOTEL!”

The hotel is good , the place is nice and spacious. The people are amazing pleasant, front desk all seems to be coming from good background because social relation and tactics while is great and amazing! The hotel soap bar is best, all their amenities is detail nice and i can even purchase it if they sold it! Love how privacy and late check out they provided. Been there a couple of days because year end fully booked but i enjoy it, despite a 4 stars hotel, i never mind to took my pwn luggage because they were pleasantly nice and kind! EXCELLENT SERVICE AND HOSPITALITY! WILL SURELY RETURN, FOREIGNER PLEASE STAY HERE, YOU WILL NEVER REGRET COMING HERE!

Reviewed January 16, 2022

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10.0
Exceptional
Lana from Philippines
Solo traveler
Superior 1 King Bed
Stayed 2 nights in October 2021

Awesome stay! Yummy breakfast”

I stayed at this hotel for 2 nights. It was a lovely experience. I was not expecting so much from the hotel but I was pleasantly surprised. The room was really clean and big. Parkway parade was just 6-7 mins by foot. And the staff was friendly. The hotel’s exterior looked old but the interior is nice. This is really a case of “Do not judge a book by it’s cover” Highly recommended!

Reviewed October 12, 2021

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10.0
Exceptional
Shi from Singapore
Couple
Superior 1 King Bed
Stayed 2 nights in March 2022

Exceptional”

Great service and hotel! Staffs were helpful and accommodating. We requested to have early check-in and the staffs agreed straight away. Managed to get sea view and high floor which makes us really happy. It was the best experience to have our virtual solemnization in this hotel! Really satisfied with the cleanliness and service. Will definitely come back again one day!

Reviewed March 28, 2022

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10.0
Exceptional
fonny from Indonesia
Family with young children
2 Single Beds Superior
Stayed 3 nights in May 2022

Spacious room and clean”

The room was so spacious and clean, staffs are great (i stayed at level 9 the housekeeping aunty was so polite and very helpful, the conciarage and receptionist too), althought there was a queue but check in time took pretty fast, location are great, near to airport, many eateries accross the road, parkway parade mall just at the opposite hotel, walking distance to the east coast park beach, very convenient as there are many buses to city, i think hotel should think about installing bidet sprayer in the toilet to cut down tissue usage, and add on some light as the room lighting is a lil bit dim especially at night.

Reviewed May 09, 2022

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10.0
Exceptional
Erwin from Singapore
Family with young children
Superior 1 King Bed
Stayed 1 night in August 2019

Free upgrade to Deluxe pool room”

Would like to thanks the management staff for the free upgrade from Superior to Deluxe with pool side room. Initally was worried that the room would be noisy since kids will be screaming in the day and couples drinking with loud music at night but was suprised at the quietness of the soundproofed room. Both the infant and toddler slept quite well. Loved the bathroom that came with both rainshower and bathtub. It was huge enough to squeeze adults and kids alike. Thank you for the free upgrade. Would love to come by for another round of staycation in the near future.

Reviewed September 15, 2019

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Dear Erwin, Thank you for the great review of our hotel ! We are glad that you and your family enjoyed your stay and hope to see you again very soon. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

Responded September 19, 2019
Grand Mercure Singapore Roxy (SG Clean Certified)
10.0
Exceptional
Sri from Singapore
Couple
Superior 1 King Bed
Stayed 2 nights in October 2021

Exceptional”

First time and will never be the last in Grand Mercure Roxy! My partner and I were really happy with the staffs services, clean hotel and great room! Requested breakfast to be served in room and both days were delivered on time. Parking is quite limited at basement. Highly recommended!

Reviewed October 17, 2021

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10.0
Exceptional
KHAIRUL from Singapore
Family with young children
Superior 1 King Bed
Stayed 1 night in October 2019

Service is above my expectation”

Its my wife birthday and not only they provide us the complimentary birthday cake, they also surprised us with a bed deco which is nice and the kids love it. The lovely smell of the hotel lobby to the lift, to the corridor and finally to the room was nice. it kinda set the mood for the whole staycation. kudos to the male staff who attended to us at the reception. he really project himself professionally and his service is excellent. hope to have another staycation there. thumbs up :)

Reviewed October 13, 2019

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Dear Khairul & family, Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay on the special occasion of your wife's birthday celebration. We hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Responded October 14, 2019
Grand Mercure Singapore Roxy (SG Clean Certified)
10.0
Exceptional
Dominador from Singapore
Family with young children
1 King Bed Deluxe
Stayed 2 nights in October 2021

Great Service and Worth the Money”

We stayed 2 nights and 3 days in this warmth hotel. Officers are accomodating, prompt, and hepful. Our room is clean, spacious, and well maintained. Breakfast is also nice! It's truly worth the money!

Reviewed October 09, 2021

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10.0
Exceptional
Juhairiah from Singapore
Family with teens
Superior 1 King Bed
Stayed 1 night in August 2019

Great staycation! ”

Pros : 1. Spacious and clean room . 2. Quick check in and out. 3. Very near to Parkway Parade. 4. Outdoor pool with a lot of sun chairs. 5. Request for early check-in and high floor granted. Cons : 1. No bidet in toilet 2. Tv channels quite limited

Reviewed September 02, 2019

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Responded September 03, 2019
Grand Mercure Singapore Roxy (SG Clean Certified)
9.6
Exceptional
Deanna from Singapore
Family with young children
Deluxe Room 2 Single beds
Stayed 1 night in September 2021

Pleasant stay”

Check in was systematic and the concierge team was very clear that only 35 person was allowed in the lobby due to covid restrictions. Eve from front desk was very clear and amidst of the long queue, she was still serving patiently and with a smile. We didnt get to use the swimming pool as it requires booking and we were already told it was fully booked the whole weekend. Nonetheless, the bath tub was fine for the kids except that in there was a pipe leak from the sink. We had to use the rubbish bin to control the leak, a cracked glass for toothbrush we didnt touch. We didnt go for breakfast as listed in the breakfast menu there wasnt much of a choice but theres Parkway Parade shopping centre to grab your food. Upon checkout, we realised we forgot our vehicle key once we were at the carpark, but the concierge named Sulaiman was quick to recognise me and brought me to front desk to see Eve again and she said “I remember her” Good memory Eve! And my many thanks to Sulaiman to get the room keys quick so I can search for my vehicle key. Although we didnt get to use any other facilities, I would probably be back, prebook the pool and enjoy the pleasant stay. The sheets, the bed , the lightings makes me just fall into deep deep sleep. Thank you Eve, Sulaiman and Grand Mercure Roxy!

Reviewed September 09, 2021

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10.0
Exceptional
nurul from Singapore
Couple
Studio Suite
Stayed 1 night in February 2022

I LOVE IT”

Maybe because I went on a Sunday, but i love how there was not a long waiting line in the lobby area, and the staff were really friendly! I booked the suite, so the toilet is the bomb! I love how parkway parade is nearby, and I could just buy my bath bomb from Lush @ parkway parade to enjoy a very nice warm bath in the tub. I love how spacious it is as well, so I would definitely come here again to just chill

Reviewed March 01, 2022

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