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Grand Inna Medan
Deluxe - Bed, Grand Inna Medan in Medan
Lobby, Grand Inna Medan in Medan
Swimming pool, Grand Inna Medan in Medan
Grand Inna Medan
Grand Inna Medan
a green park bench in front of a large building, Grand Inna Medan in Medan

Removed from saved list

7.6

Very good

906 reviews

906 reviews

Housekeeping12
Breakfast5
View4
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
City Hall
120 m
Merdeka Square
180 m
London Sumatera
200 m
Grand Palladium Mall
380 m
Deli Plaza
380 m
Popular landmarks
Tjong A Fie's Mansion
740 m
Shri Mariamman Temple
1.0 km
Gunung Timur Temple
1.6 km
Rahmat International Wildlife Museum & Gallery
1.7 km
Medan Grand Mosque
2.1 km
Closest landmarks
Bank Indonesia
20 m
Main Post Office
100 m
Mayor's Office
230 m
Rumah Sakit Murni Teguh
520 m
Pajak Ikan
580 m
2021

Grand Inna Medan

2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

330 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Medan every 1 minutes on Agoda.com
Value for money7.5
Location rating8.8
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.4 km

Rooms available at Grand Inna Medan

Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Royal Deluxe
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Ramadhan Package at Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
Enter dates to see prices
Deboer Suite
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Inna Suite
...
  • Room size: 69 m²/743 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deboer Suite
...
  • Room size: 70 m²/753 ft²
  • 1 king bed
Enter dates to see prices
Royal Double or Twin Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Inna Medan provide airport transfer?

Grand Inna Medan offers airport transfer service upon request with an additional fee of 350000 IDR in local currency. To request, check the box on the booking form just before the payment page.

What measures does Grand Inna Medan take in terms of hygiene, safety, and cleanliness?

Grand Inna Medan fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, first aid kit, and staff trained in safety protocol for added safety measures and hygiene protocols.

What is the average travel time to a nearby airport from Grand Inna Medan?

The average travel time to get from Grand Inna Medan to the airport is 90 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Grand Inna Medan?

Grand Inna Medan's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do travelers typically stay at Grand Inna Medan?

Verified past guests that have stayed at Grand Inna Medan had an average nightly stay of 1 night at this property.

At what time of the year is Grand Inna Medan most popular?

Grand Inna Medan's most popular month where verified guests have stayed the most is in January.

In which languages can Grand Inna Medan's personnel communicate?

Grand Inna Medan can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do visitors like most about Grand Inna Medan?

Verified guests that stayed at Grand Inna Medan have given this property a rating of 8.769 for its exceptional location as the primary highlight for their stay.

What well-known natural sightseeing attractions are near Grand Inna Medan?

Grand Inna Medan is located within Medan City Center, which makes it conveniently close to natural sights including Asam Kumbang Crocodile Farm.

What is the closest airport to Grand Inna Medan?

The closest airport to Grand Inna Medan is Silangit Airport, 152.0 km away.

Is breakfast offered at Grand Inna Medan?

Wake up to an amazing buffet breakfast at Grand Inna Medan. Travelers can enjoy breakfast offered with an additional charge of 90000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Grand Inna Medan

  • 10

    Exceptional
    Cleanliness

    "Clean and fresh"

    Natasha

    |

    April 12, 2023

  • 10

    Exceptional
    Cleanliness

    "Good servicd and clean room"

    Clana

    |

    March 10, 2023

  • 10

    Exceptional
    Location

    "Great location for the price"

    Siti

    |

    May 1, 2023

Property ranking|Compared to 547 Medan properties
See all rankings
Room size
33 sqm.
Room comfort score
5.6/10
Location score
8.8/10
Service score
7.9/10
Bigger than
92
%
of Medan properties
Better than
91
%
of Medan properties
Better than
89
%
of Medan properties
Better than
74
%
of Medan properties
Overall rating:

7.6

Very good
906 reviews
Cleanliness
7.4
Facilities
7.2
Location
8.8
Read all reviews >
What travelers say they love:
The rooms are spacious, and the facilities are as expected.
Kuncoro from Indonesia
Business traveler
More about Grand Inna Medan

More about Grand Inna Medan

Grand Inna Medan

Grand Inna Medan is the perfect choice for travelers who want to take in the sights and sounds of Medan. Experience an urban escape in Medan with a stay at Grand Inna Medan, with its exceptional location right in the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Inna Medan. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Medan is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Inna Medan guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Grand Inna Medan include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Inna Medan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Inna Medan including halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Recreational facilities at Grand Inna Medan are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Medan during your stay at the hotel. Engage in the city's best art at Tjong A Fie's Mansion located 730 m away, where you can learn about the local art scene and buy original works. The best way to remember your time in Medan is with a nice gift at Center Point Mall located about 430 m away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 89% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Medan.

Show less

Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Breakfast

14 mentions

Internet

13 mentions

Housekeeping

12 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • High floor
  • Mirror
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Warung Podjok Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111
Excellent
Location

8.8

Airports
  • Kualanamu International Airport (KNO)
    22.4 km 56 min drive
  • Silangit Airport (DTB)
    151.8 km
Public transportation
  • Medan Train Station
    330 m
  • Pulu Brayan
    4.6 km
Hospital or clinic
  • Rumah Sakit Murni Teguh
    520 m
Shopping
  • Center Point Mall
    430 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Center Point Mall
    430 m
  • Tjong A Fie's Mansion
    740 m
  • Shri Mariamman Temple
    1.0 km
  • Gunung Timur Temple
    1.6 km
  • Rahmat International Wildlife Museum & Gallery
    1.7 km
  • Medan Grand Mosque
    2.1 km
  • Maimun Palace
    2.6 km
  • Maha Vihara Maitreya Cemara Asri
    4.3 km
  • Marian Shrine of Annai Velangkanni
    8.9 km
Nearby landmarks
  • Bank Indonesia
    20 m
  • Main Post Office
    100 m
  • City Hall
    120 m
  • Merdeka Square
    180 m
  • London Sumatera
    200 m
  • Mayor's Office
    230 m
  • Medan Train Station
    330 m
  • Grand Palladium Mall
    380 m
  • Deli Plaza
    380 m
  • Center Point Mall
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee350000 IDR
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)90000 IDR
The property
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 132
  • Room voltage220
  • Year property opened1898
  • Most recent renovation2017

Property announcements

The guests may request the King size bed or Double Bed upon check-in and subject with the availability.

Reviews of Grand Inna Medan from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.4
Facilities7.2
Location8.8
Room comfort and quality5.6
Service7.9
Value for money7.5
High score for Medan
Rating
9+ Exceptional (114)
8-9 Excellent (46)
7-8 Very Good (84)
6-7 Good (50)
<6 Below Expectation (116)
Time of the year
Mar - May (114)
Jun - Aug (87)
Sep - Nov (84)
Dec - Feb (125)

Show reviews that mention 

Showing 410 verified guest comments
12345
10.0
Exceptional
Eeman from Bahamas
Couple
Deluxe Room
Stayed 1 night in September 2022

Near train station and mall”

Just walking distance to malls and train station. Big room and comfortable! I would recommend this hotel to everyone!

Reviewed January 01, 2023

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10.0
Exceptional
Siti from United States
Couple
Deluxe
Stayed 1 night in December 2022

Very friendly staff! ”

Great services n value for the money

Reviewed December 24, 2022

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10.0
Exceptional
Puji from Indonesia
Group
Deluxe
Stayed 1 night in February 2022

Excellent ”

Stay in the legendary hotel in medan, we took 5 rooms and everything is good 👍, sophisticated and friendly staff, strategic place also 👍

Reviewed March 03, 2022

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10.0
Exceptional
SHEIKH from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in December 2019

Exceptional”

We stay for 1 night .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..

Reviewed January 12, 2020

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2019

Hospitality Servicd”

We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..

Reviewed December 31, 2019

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10.0
Exceptional
Siti from United States
Couple
Deluxe Room
Stayed 3 nights in December 2022

Big room ”

Great location in the city center

Reviewed December 30, 2022

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Royal Deluxe
Stayed 1 night in December 2019

Good Service”

We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit...

Reviewed December 31, 2019

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10.0
Exceptional
ZULKIFLI from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in November 2022

Hospitality ”

Good location and highly recommended A+

Reviewed January 07, 2023

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10.0
Exceptional
Efert from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in January 2023

Exceptional”

Large room, prime location

Reviewed February 06, 2023

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10.0
Exceptional
Siti from United States
Family with young children
Deluxe Room
Stayed 1 night in November 2022

Good area”

Bigger bed n good price

Reviewed December 05, 2022

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in December 2019

Good hotel”

Helpful staffs ( Bell boy, Room service, R&B , Reception ) Pool - Good

Reviewed January 12, 2020

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9.2
Exceptional
anindya from Indonesia
Group
Deluxe Room
Stayed 3 nights in June 2021

A good stay.”

The hotel is really near the center of the city. The building itself is one of the first hotel since ever, so you could feel the history. The staff is really friendly. They use covid-19 protocol which is good. Really near the railway station to the airport. Only took 5 minutes by transportation or 10 minutes walking.

Reviewed June 28, 2021

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9.2
Exceptional
ADY from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in May 2022

Best Location!”

Best location, good staff, clean hotel! Acceptable with the price.

Reviewed June 02, 2022

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8.8
Excellent
Rolf from Switzerland
Solo traveler
Royal Deluxe
Stayed 4 nights in November 2022

in the center of the city ”

the hotel is not that new now, but still acceptable, its nice for a short stay. the breakfast was bery good

Reviewed November 07, 2022

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9.2
Exceptional
roslanuddin from Malaysia
Family with teens
Royal Deluxe
Stayed 1 night in October 2022

Central location!”

Affordable and central Staff is amazingly friendly

Reviewed October 24, 2022

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9.2
Exceptional
IVAN from Indonesia
Group
Deluxe
Stayed 2 nights in March 2022

Centrally located”

Location is unbeatable in Medan but facilities still have some room for improvement

Reviewed March 23, 2022

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8.8
Excellent
Siti from United States
Couple
Deluxe
Stayed 1 night in December 2022

Great location ”

Good place for the money!

Reviewed December 29, 2022

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8.8
Excellent
tri from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in June 2021

In the middle of the town”

value hotel in the middle of the town, it's easy to find food

Reviewed June 17, 2021

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8.8
Excellent
Ririnheryani from Indonesia
Business traveler
Royal Deluxe
Stayed 2 nights in July 2020

Great place,good views”

Bangunan need more maintenace swimming pool too small

Reviewed August 05, 2020

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8.0
Excellent
Dhany from Indonesia
Business traveler
Deluxe Room
Stayed 3 nights in December 2021

What a perfect location”

I had a wonderful Indonesian breakfast, as everyone knows...Medan is the place of good food! I wonder if there are any investor would like to renovate this old hotel...He'll soon could be very wealth ;)

Reviewed January 07, 2022

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12345
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