Grand Inna Medan

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111

Highlights

330 meters to public transportation

Front desk [24-hour]

Inside city center

370 meters to Grand Palladium Mall

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurant

Pool (kids)

Luggage storage

Breakfast

Room service [24-hour]

About us

Grand Inna Medan, near Medan Train Station, is perfect for two travelers. Enjoy its swim-up bar, lush gardens, and event spaces. Its central location offers easy access to Medan’s attractions while providing a serene city retreat. Located in Medan City Center, Grand Inna Medan is perfect for two travelers seeking easy access to markets, cultural landmarks, and dining options. Enjoy comfortable, air-conditioned rooms with complimentary Wi-Fi, in-room safes, and select city or street views. Relax at the luxurious swimming pool or with attentive room service. Shopping is convenient with Grand Palladium Mall and Center Point Mall nearby. The on-site restaurant ensures a seamless, fulfilling stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Location 9.0
Service 8.5
Value for money 8.1
Cleanliness 8.0

Based on 1,982 verified reviews

Location

9.0

Service

8.5

Value for money

8.1

Cleanliness

8.0

Facilities

7.7

Room comfort and qua...

5.6

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Nearest transportation options

Medan Train Station is within 0.33 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 109 places in walking distance!

Parking
FREE
Walkable places
City Hall
120 m
Merdeka Square
180 m
London Sumatera
200 m
Grand Palladium Mall
380 m
Deli Plaza
380 m
Popular landmarks
Tjong A Fie's Mansion
740 m
Shri Mariamman Temple
1.0 km
Gunung Timur Temple
1.6 km
Rahmat International Wildlife Museum & Gallery
1.7 km
Medan Grand Mosque
2.1 km
Closest landmarks
Bank Indonesia
20 m
Main Post Office
100 m
Mayor's Office
230 m
Rumah Sakit Murni Teguh
520 m
Pajak Ikan
580 m

Good to know

Value for money8.1
Location rating9.0
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.4 km

Rooms available at Grand Inna Medan

Royal Deluxe
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  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Grand Inna Suite
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  • Pool view
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Junior Suite
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin - Smoking
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  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite
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  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deboer Suite
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  • Room size: 70 m²/753 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deboer Suite
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  • Room size: 26 m²/280 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe - 24Hours Check-in
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  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Deluxe + Breakfast + Hampers
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  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Deluxe + Breakfast + Dinner (Lebaran Package)
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  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices

Frequently asked questions

The average travel time to get from Grand Inna Medan to the airport is 90 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

Grand Inna Medan's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Grand Inna Medan had an average nightly stay of 1 night at this property.

Grand Inna Medan's most popular month where verified guests have stayed the most is in May.

Grand Inna Medan can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Verified guests that stayed at Grand Inna Medan have given this property a rating of 9.039 for its exceptional location as the primary highlight for their stay.

Grand Inna Medan is located within Medan City Center, which makes it conveniently close to natural sights including Asam Kumbang Crocodile Farm.

The closest airport to Grand Inna Medan is Kualanamu International Airport, 22.0 km away.

Wake up to an amazing buffet breakfast at Grand Inna Medan. Travelers can enjoy breakfast offered with an additional charge of 100000 IDR for adults and 65000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Grand Inna Medan

More about Grand Inna Medan

Experience Timeless Elegance at Grand Inna Medan

Welcome to Grand Inna Medan, a luxurious 4-star hotel located in the heart of Medan, Indonesia. With its rich history dating back to 1898, this iconic hotel seamlessly blends timeless elegance with modern comforts. Whether you are a business traveler or a leisure guest, Grand Inna Medan offers a truly unforgettable experience. As you step into the hotel, you will be greeted by a warm and inviting atmosphere that reflects the hotel's commitment to providing exceptional service. The hotel underwent a renovation in 2017, ensuring that all facilities and amenities are up to date and in pristine condition. From the moment you arrive until the moment you depart, every detail is carefully attended to, guaranteeing a memorable stay. Grand Inna Medan features a total of 132 beautifully appointed rooms, each designed with your comfort in mind. The rooms are spacious, elegantly furnished, and equipped with modern amenities to cater to your every need. Whether you choose a Deluxe Room, Executive Suite, or Family Room, you can expect a tranquil oasis where you can unwind and recharge after a long day of exploring the vibrant city of Medan. Check-in at Grand Inna Medan begins at 12:00 PM, allowing you to settle in and start your stay at your own pace. The check-out time is at 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute tasks before bidding farewell to this exceptional hotel. Families are warmly welcomed at Grand Inna Medan, as the hotel offers a child-friendly policy. Children between the ages of 2 to 17 can stay free of charge, making it an ideal choice for a family getaway. The hotel's dedicated staff is always ready to assist in creating a memorable experience for both adults and children. With its convenient location, Grand Inna Medan is just 90 minutes away from the airport, ensuring a hassle-free journey to and from the hotel. Whether you are visiting Medan for business or pleasure, this prime location allows you to easily explore the city's attractions, shopping districts, and cultural landmarks. Experience the perfect blend of timeless elegance and modern comforts at Grand Inna Medan. Book your stay today and indulge in a truly remarkable hotel experience in Medan, Indonesia.

Unwind and Indulge in Grand Inna Medan's Exciting Entertainment Facilities

At Grand Inna Medan, your stay will be filled with endless entertainment options to ensure a memorable and enjoyable experience. Nestled within the hotel's exquisite garden, you'll find a tranquil oasis where you can relax and rejuvenate. Take a leisurely stroll amidst the lush greenery, breathe in the fresh air, and let the serene ambiance wash over you. For those looking for a unique shopping experience, the hotel boasts a gift and souvenir shop that offers a wide range of local handicrafts, traditional trinkets, and souvenirs. Browse through the collection and find the perfect memento to take back home, or pick up a thoughtful gift for your loved ones. With its diverse selection, you're sure to find something to suit every taste and preference. Whether you're seeking relaxation or a shopping spree, Grand Inna Medan has you covered. Immerse yourself in the beauty of the garden or explore the gift and souvenir shop, and create unforgettable memories during your stay at this remarkable hotel in Medan, Indonesia.

Stay Active and Unwind at Grand Inna Medan's Sports Facilities

At Grand Inna Medan, guests can enjoy a range of sports facilities that cater to both fitness enthusiasts and those looking for a relaxing escape. The hotel boasts a stunning poolside bar, where guests can cool off with a refreshing swim in the sparkling pool or simply soak up the sun on the comfortable loungers. The poolside bar offers a variety of refreshing drinks and delicious snacks, making it the perfect spot to unwind after a long day of exploring the vibrant city of Medan. For those seeking a beachside adventure, Grand Inna Medan is conveniently located near the beach, where guests can partake in a variety of water sports activities. From swimming and snorkeling to jet skiing and banana boat rides, there is something for everyone to enjoy. The pristine sandy beach provides the ideal setting for relaxation and rejuvenation, with stunning views of the crystal-clear waters of the Indian Ocean. Whether you prefer to stay active or simply bask in the beauty of nature, Grand Inna Medan's sports facilities offer the perfect blend of excitement and tranquility.

Convenience Facilities at Grand Inna Medan

Grand Inna Medan offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your room. The hotel also provides laundry service, allowing you to conveniently have your clothes cleaned and pressed during your stay. For added convenience, Grand Inna Medan offers safety deposit boxes where you can securely store your valuables. The concierge is always ready to assist you with any inquiries or requests, ensuring that your needs are promptly attended to. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with family and friends or catch up on work. In addition, the hotel features a designated smoking area for guests who smoke. Free Wi-Fi is available in all rooms, ensuring that you can stay connected and browse the internet from the comfort of your own space. The express check-in/check-out service allows for a swift and hassle-free arrival and departure process. Luggage storage is also available, providing a convenient solution for guests who arrive early or have late flights. To cater to your daily needs, Grand Inna Medan has a convenience store on-site. This allows you to easily purchase any essentials or snacks without having to leave the hotel premises. The hotel also offers daily housekeeping to ensure that your room is always clean and tidy, allowing you to fully relax and enjoy your stay. With these convenience facilities, Grand Inna Medan strives to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at Grand Inna Medan

At Grand Inna Medan, we understand the importance of convenient transportation options for our guests. Whether you are arriving at the airport or exploring the city, we have a range of transport facilities to make your stay hassle-free. For those flying into Medan, our hotel offers airport transfer services, ensuring a smooth and comfortable journey from the moment you land. Our professional and friendly staff will be waiting to greet you and assist with your luggage, allowing you to relax and enjoy the ride to the hotel. If you prefer to explore the city at your own pace, we provide a car park onsite, making it convenient for you to park your vehicle securely. Additionally, we offer car hire services, giving you the freedom to travel around Medan and its surroundings with ease. With our car park free of charge, you can rest assured that your vehicle will be safe and accessible throughout your stay. At Grand Inna Medan, we strive to provide exceptional service and convenience to our guests. Our transport facilities ensure that you have a seamless and enjoyable experience during your time in Medan.

Comfort and Convenience at Grand Inna Medan

Indulge in the comfort and convenience of Grand Inna Medan's well-appointed rooms. Each room is equipped with modern amenities to ensure a delightful stay. Stay cool and refreshed with the air conditioning system, allowing you to escape the tropical heat of Medan. Get ready for a day of exploration with the hair dryer provided in every room. No need to worry about packing one in your suitcase. Enjoy your favorite shows and movies on the television, offering a wide range of channels for your entertainment. Quench your thirst with the mini bar, stocked with a selection of refreshing beverages. Whether you prefer a cold soda or a chilled beer, you'll find your favorite drink just a few steps away. Stay connected with the satellite/cable TV in your room, providing access to a variety of channels to keep you entertained throughout your stay. At Grand Inna Medan, we prioritize your comfort and convenience. Our room facilities are designed to make your stay as enjoyable as possible. Book your stay with us and experience the ultimate in comfort and convenience.

A Culinary Haven at Grand Inna Medan

Indulge in a gastronomic journey at Grand Inna Medan, where a variety of dining facilities await to tantalize your taste buds. With a 24-hour room service, you can savor delectable dishes from the comfort of your own room, at any time of the day or night. Start your day off right with a visit to the breakfast buffet, where a wide array of options ranging from local delicacies to international favorites are available. The coffee shop provides a cozy ambiance, perfect for enjoying a cup of freshly brewed coffee or tea, accompanied by a selection of pastries and snacks. For a more formal dining experience, head to the hotel's restaurant, where you can indulge in a sumptuous feast of Indonesian and international cuisines. The halal restaurant ensures that guests with dietary restrictions can also enjoy a memorable dining experience. Additionally, the hotel offers BBQ facilities and a shared kitchen, allowing guests to showcase their culinary skills and enjoy a delightful outdoor dining experience. With daily housekeeping, you can rest assured that the dining facilities are always clean and well-maintained, providing a pleasant dining atmosphere for all guests.

Luxurious and Spacious Rooms at Grand Inna Medan

Experience comfort and elegance at Grand Inna Medan with its wide range of room offerings. Choose from the Deluxe room, featuring 28 square meters of space and 2 Single Beds, perfect for a cozy stay. For those seeking a little more luxury, the Deluxe Suite offers 36 square meters of space and a comfortable Double Bed. If you prefer a smoking room, the Deluxe Twin Room - Smoking is an ideal choice, also with 28 square meters of space. Indulge in the spaciousness of the Junior Suite, spanning 40 square meters and featuring a plush Queen Bed. And for those traveling with a companion, the Royal Deluxe room offers 28 square meters of space and 2 Single Beds. When booking these exquisite rooms on Agoda, you can rest assured that you'll be getting the best prices available. Agoda's user-friendly platform makes it easy and hassle-free to secure your desired room at Grand Inna Medan. So why wait? Book now and treat yourself to a memorable stay at this remarkable hotel.

Discover the Vibrant Medan City Center

Welcome to the heart of Medan, where the bustling city center comes alive with its vibrant energy and rich cultural heritage. Situated in the bustling capital of North Sumatra, Grand Inna Medan offers an ideal base for exploring the city's many attractions and immersing yourself in its unique charm. Step outside the hotel and find yourself surrounded by a myriad of sights, sounds, and flavors. Medan City Center is a melting pot of cultures, with influences from Chinese, Malay, and Indian communities. Take a stroll along the bustling streets and witness the blend of architectural styles, from colonial-era buildings to modern skyscrapers. Indulge in a culinary adventure as you sample the diverse local cuisine. From traditional Sumatran dishes like nasi goreng and rendang to Chinese delicacies and Indian specialties, Medan City Center is a haven for food lovers. Don't miss the chance to visit the famous Pasar Petisah, a bustling market where you can find an array of fresh produce, spices, and local snacks. Immerse yourself in the city's rich history and culture by visiting the iconic Maimun Palace, a stunning example of Malay architecture. Explore the vibrant streets of Kesawan and marvel at the colonial buildings that line its streets. For a tranquil escape, head to the picturesque Tjong A Fie Mansion, a beautifully preserved Chinese mansion that offers a glimpse into Medan's past. Whether you're a history buff, a food enthusiast, or simply looking to soak up the vibrant atmosphere of Medan, the city center has something to offer everyone. Experience the charm and excitement of this dynamic city during your stay at Grand Inna Medan.

Traveling to Grand Inna Medan from the Nearest Airports in Medan, Indonesia

Located in the heart of Medan City Center, Grand Inna Medan is a premier hotel that offers a luxurious and comfortable stay for travelers visiting Medan, Indonesia. To reach Grand Inna Medan from the nearest airports, there are a few convenient transportation options available. The nearest airport to Grand Inna Medan is Kualanamu International Airport (KNO), which is approximately 38 kilometers away. Upon arrival at Kualanamu International Airport, travelers can choose to take a taxi or use ride-hailing services such as Grab or Gojek to reach the hotel. The journey from the airport to Grand Inna Medan usually takes around 45 minutes, depending on traffic conditions. Another option is to take the Damri Airport Bus, which provides a direct connection from Kualanamu International Airport to various destinations in Medan. The Damri Airport Bus has a drop-off point at Amplas Terminal, which is just a short distance away from Grand Inna Medan. From there, travelers can easily hail a taxi or use other local transportation options to reach the hotel. For those who prefer a more personalized and hassle-free experience, Grand Inna Medan also offers airport transfer services. Travelers can arrange for a private car to pick them up from the airport and directly transport them to the hotel, ensuring a smooth and convenient journey. With its central location and easy accessibility from the nearest airports, Grand Inna Medan is an ideal choice for both business and leisure travelers seeking a comfortable and convenient stay in Medan, Indonesia.

Explore the Rich Cultural Heritage and Natural Beauty near Grand Inna Medan

Grand Inna Medan is surrounded by a plethora of landmarks and attractions that offer a glimpse into the rich cultural heritage and natural beauty of Medan, Indonesia. Just a short distance away, you will find Tjong A Fie's Mansion, a magnificent Chinese mansion that showcases the city's colonial past. Step inside and be transported to a bygone era with its intricate architecture and opulent interiors. For wildlife enthusiasts, the Rahmat International Wildlife Museum & Gallery is a must-visit. This unique museum houses a vast collection of preserved animals from around the world, providing an educational and immersive experience for visitors of all ages. Immerse yourself in the vibrant Hindu culture at the Shri Mariamman Temple and Gunung Timur Temple. These temples are adorned with intricate carvings and colorful statues, offering a serene and spiritual atmosphere. For those interested in history and art, the Museum Gedung Arca (Museum Negeri Provinsi Sumatra Utara) is a treasure trove of artifacts and exhibits that showcase the region's rich cultural heritage. If you're traveling with family, Wonders Water World is a fantastic destination for a day of fun and excitement. With thrilling water slides and pools, it guarantees a memorable experience for both kids and adults. Nature lovers can head to Sri Mersing Beach, a picturesque stretch of golden sand and clear blue waters. Relax under the sun, take a leisurely stroll along the shore, or indulge in various water sports. For your convenience, Apotik K-24 is located nearby, ensuring easy access to any healthcare needs that may arise during your stay. History buffs will appreciate a visit to the Bukit Barisan Military Museum, which showcases the military history of Medan and the surrounding region. Lastly, the Consulate of India is within close proximity, making Grand Inna Medan an ideal choice for travelers visiting the consulate. With such a diverse range of landmarks and attractions nearby, Grand Inna Medan offers the perfect base for exploring the cultural heritage and natural beauty of Medan, Indonesia.

Conveniently Located Near Medan Train Station

Grand Inna Medan is a luxurious hotel conveniently situated near Medan Train Station, making it an ideal choice for travelers looking for easy access to public transportation. Located just a short walk away from the hotel, Medan Train Station offers excellent connectivity to various parts of the city and beyond. Whether you're planning to explore the bustling streets of Medan or embark on a day trip to nearby attractions, the train station provides a convenient and efficient mode of transportation. With regular train services and a well-connected network, guests at Grand Inna Medan can easily explore the city's vibrant culture, historical landmarks, and culinary delights.

A Gastronomic Paradise: Indulge in a Culinary Journey Near Grand Inna Medan

Grand Inna Medan is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just steps away from the hotel, you can find Kimukatsu Sun Plaza Medan and Kimukatsu Deli Park Medan, known for their mouthwatering Japanese katsu dishes. For those craving fresh seafood, Nelayan Jala Jala Sun Plaza offers a delightful selection of dishes prepared with the catch of the day. Sushi lovers will be delighted by the extensive menu at Sushi Tei - Teuku Daud, where you can savor the finest Japanese delicacies. If you're looking for a unique dining experience, Istana Koki Wedding Venue & Event Space offers a fusion of Indonesian and Western cuisine in an elegant setting. Bistronomix, Bel Mondo, SOHO Capital Medan, Wisma Benteng Restaurant, and INTERLOKAL are also nearby, offering a variety of international flavors and culinary delights. With such a diverse range of dining options, Grand Inna Medan is truly a gastronomic paradise for food enthusiasts.

Shop 'til you drop in Medan

Grand Inna Medan is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Sun Plaza, a premier shopping destination in Medan. With its wide array of international and local brands, trendy fashion boutiques, and upscale department stores, Sun Plaza is a shopper's paradise. Deli Plaza and Medan Centre Point are also within walking distance, offering a diverse range of shops and eateries to explore. For a unique shopping experience, head to Cambridge City Square and Cambridge Mall, where you can find a mix of local boutiques, artisanal crafts, and trendy cafes. Pajak Ikan is a bustling local market where you can immerse yourself in the vibrant atmosphere and haggle for fresh produce and local delicacies. Center Point Mall and Grand Palladium Mall are just a short drive away, offering even more retail therapy options. Whether you're looking for luxury brands, unique souvenirs, or local specialties, Grand Inna Medan's surrounding shopping landmarks have it all.

Affordable Luxury: Experience Grand Inna Medan at an Unbeatable Price

When it comes to finding the perfect blend of luxury and affordability, look no further than Grand Inna Medan. With an average price of just $33 per room, this exquisite hotel offers a truly exceptional value for your money. Compared to the average price of a hotel room in Medan, which stands at $23, Grand Inna Medan provides an incredible opportunity to indulge in a world-class experience without breaking the bank. Whether you are a budget-conscious traveler or simply appreciate a good deal, this is the place for you. From the moment you step into the elegant lobby to the time you retire in your comfortable and well-appointed room, every aspect of your stay at Grand Inna Medan will exceed your expectations. With its unbeatable pricing, Grand Inna Medan is the ideal choice for both leisure and business travelers seeking a memorable stay in Medan. Book your room today and discover the perfect blend of luxury, comfort, and affordability at this exceptional hotel.

Comfortable and Enjoyable Stay in the Heart of Medan

Grand Inna Medan offers a truly comfortable and enjoyable stay in the heart of Medan, Indonesia. With its clean rooms, friendly staff, and convenient location near Merdeka Walk, this hotel provides a great experience for guests. The rooms are well-maintained and provide a comfortable atmosphere, ensuring a restful night's sleep. The hotel staff goes above and beyond to provide excellent service, making guests feel welcome and attended to. The hotel's prime location in the heart of the city allows guests to easily explore the vibrant surroundings and experience the best of Medan. Whether you're traveling for business or leisure, Grand Inna Medan is the perfect choice for your stay in Medan.

Exceptional Customer Ratings at Grand Inna Medan

Grand Inna Medan in Medan, Indonesia, has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 7.8, this hotel has consistently impressed guests with its outstanding service and remarkable amenities. One of the key highlights of Grand Inna Medan is its excellent value for money, scoring an impressive 7.6. Guests have praised the hotel for offering luxurious accommodations at affordable prices, ensuring a delightful experience without breaking the bank. Whether you're a budget-conscious traveler or simply seeking great value, this hotel is sure to exceed your expectations. Furthermore, the hotel's facilities have received a commendable rating of 7.3. From its well-equipped fitness center to its relaxing spa, Grand Inna Medan offers a wide range of amenities to enhance your stay. Whether you're looking to stay active or unwind after a long day of exploring the city, this hotel has everything you need to make your stay truly enjoyable. Cleanliness is of utmost importance to Grand Inna Medan, and it shows in its rating of 7.5. Guests have consistently praised the hotel for its immaculate rooms and public areas, ensuring a comfortable and hygienic environment throughout their stay. Located in the heart of Medan, Grand Inna Medan boasts a stellar location with a rating of 8.8. Guests can easily explore the city's vibrant attractions, iconic landmarks, and bustling markets, all within close proximity to the hotel. Whether you're a business traveler or a tourist, this prime location offers convenience and accessibility for a memorable stay. Last but not least, the staff performance at Grand Inna Medan has been highly praised, scoring an impressive rating of 8.0. The dedicated and friendly staff go above and beyond to cater to guests' needs, ensuring a warm and welcoming atmosphere from the moment you step foot in the hotel. With exceptional customer ratings in various categories, Grand Inna Medan is a standout choice for travelers seeking a remarkable stay in Medan. From its excellent value for money to its convenient location and outstanding staff, this hotel offers a truly unforgettable experience.

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Amenities and facilities

Very good7.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Halal breakfast
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Cleanliness and safety
  • First aid kit
Services and conveniences
  • Business facilities
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Halal
  • Buffet

Location

2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111

Exceptional9.0

Location

Airports
  • Kualanamu International Airport (KNO)
    22.4 km 56 min drive
  • Silangit Airport (DTB)
    151.8 km
Public transportation
  • Medan Train Station
    330 m
  • Pulu Brayan
    4.6 km
Hospital or clinic
  • Rumah Sakit Murni Teguh
    520 m
Shopping
  • Center Point Mall
    430 m
Convenience store
  • Indomaret
    420 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Center Point Mall
    430 m
  • Tjong A Fie's Mansion
    740 m
  • Shri Mariamman Temple
    1.0 km
  • Gunung Timur Temple
    1.6 km
  • Rahmat International Wildlife Museum & Gallery
    1.7 km
  • Medan Grand Mosque
    2.1 km
  • Maimun Palace
    2.6 km
  • Maha Vihara Maitreya Cemara Asri
    4.3 km
  • Marian Shrine of Annai Velangkanni
    8.9 km
Nearby landmarks
  • Bank Indonesia
    20 m
  • Main Post Office
    100 m
  • City Hall
    120 m
  • Merdeka Square
    180 m
  • London Sumatera
    200 m
  • Mayor's Office
    230 m
  • Medan Train Station
    330 m
  • Grand Palladium Mall
    380 m
  • Deli Plaza
    380 m
  • Center Point Mall
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until14:00
Getting around
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Year property opened1898
  • Number of floors8
  • Room voltage220
  • Number of rooms 132
  • Most recent renovation2017
  • Number of restaurants1

Property announcements

The guests may request the King size bed or Double Bed upon check-in and subject with the availability.

Reviews of Grand Inna Medan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 9.2
  • 8.0
  • 10
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 6.4

Most recent

  • Location score 9 out of 10 and is a high score in Medan
    Location9.0
  • Service score 8.5 out of 10 and is a high score in Medan
    Service8.5
  • Value for money score 8.1 out of 10 and is a high score in Medan
    Value for money8.1
  • Cleanliness score 8 out of 10 and is a high score in Medan
    Cleanliness8.0
  • Facilities score 7.7 out of 10 and is a high score in Medan
    Facilities7.7
  • Room comfort and quality score 5.6 out of 10
    Room comfort and quality5.6
High score for Medan

Rating

9+ Exceptional (296)
8-9 Excellent (103)
7-8 Very Good (139)
6-7 Good (67)
<6 Below Expectation (144)

Review summary

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Highly recommended by guests, this hotel is located in the heart of the city close to various attractions and amenities. The friendly staff delivers exceptional service, ensuring a comfortable stay. Breakfast features a range of options including delicious traditional Indonesian dishes. The nice, modern, refurnished hotel offers spacious rooms that have been praised by many guests.

Some guests have reported cleanliness and upkeep issues such as stained sheets and unpleasant bathroom smells. The hotel needs upgrading but overall stay is okay.

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  1. 9.6
    Exceptional
    Irma from Malaysia
    Family with young children
    Deluxe Twin - Smoking
    Stayed 6 nights in August 2025

    “Great Hospitality”

    We stayed at Grand Inna for 6 nights because of my uncle's funeral in Petisah. Actually this hotel was my late dad favorite hotel, because it has a small mosque at the back and the location is superb. We have stayed here twice before in 2009 & 2012 before their renovation. It brought back all the fond memories.The staff were supernice, kudos to Pak Rheza, the front desk officer, always tried his best to provide everything. The buffet breakfast was good, I think it was the best buffet breakfast compared to the other 3 or 4 stars hotels in Medan. The hot water wasnt working on the 2nd night, I just needed to inform Pak Rheza and the 2 technicians (Pak Indra & Pak Joko)fixed the prob right away. Pak Pardomuan, Grand Inna staff was also very helpful,cheerful & friendly. He helped us with our bags, luggages & other miscellaneous things. Our flight back to Kuala Lumpur was scheduled at 830am. Bu Parista, the F&B supervisor, packed our breakfast, so we managed to have our breakfast at the airport before boarding. Such a thoughtful and lovely gesture. Our deluxe room consisted of 2 super single beds, very comfy and enough pillows. Aircond worked well. We slept soundly and great water pressure for rainforest hot shower was so comforting too. The housekeeping staff dilligently cleaned our room everyday & sprayed some room parfume so the room smelled nice. My son also loved the swimming pool ( has salty water ) Thank you Grand Inna for the amazing hospitality 👍 See you again.

    Reviewed September 04, 2025
  2. 8.8
    Excellent
    Teguh from Indonesia
    Family with teens
    Royal Deluxe
    Stayed 2 nights in May 2025

    “Satisfaction!!”

    A hotel with its history.. coincidentally, my great-grandfather has a history because he used to work here when the hotel was still named De Boer.. Although some of its facilities look old, this might be because of the historical aspect, which is why they have been preserved.. however, it would be even better if those old facilities were better maintained and rejuvenated without losing their historical value. The staff, from the security, receptionists, restaurant waiters, guest greeters, to housekeeping, are very friendly.. I was satisfied, especially with its location in the city center of Medan..

    Reviewed May 19, 2025
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  3. 10.0
    Exceptional
    Ellen from Indonesia
    Solo traveler
    Royal Deluxe
    Stayed 2 nights in March 2025

    “Everything is very good.”

    The entire hotel and room are clean. The pillowcases smell nice. The service is friendly, polite, super fast, and responsive. The breakfast is plentiful and varied every day with many types. One time we asked for a takeaway, and we were provided with a very complete package of rice, side dishes, vegetables, fruit, bottled water, and each received a box of pastries that I think is very generous. They are definitely not stingy with food. Oh yes, the vegetable lontong is super delicious, really the best, top-notch. There are cakes ranging from traditional to international... lupis and croissants are extremely good. There's sweet ginger tea that's just refreshing. Next time, I'll make this my go-to place when I come to Medan again. The hotel's location is extremely strategic. Top notch! 🧡🧡🧡

    Reviewed March 26, 2025
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  4. 10.0
    Exceptional
    Yana from Indonesia
    Family with teens
    Royal Deluxe
    Stayed 1 night in September 2025

    “Best hotel”

    If you stay in Medan, it is guaranteed to be very enjoyable and satisfying, all the staff are friendly and ready to assist your needs, especially Mr. Nanang. If you stay here, don't forget to try the chicken porridge and vegetable cake, which are the best. The location is strategic, you can walk to the mall or culinary spots.

    Reviewed September 06, 2025
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  5. 9.2
    Exceptional
    Sarah from Indonesia
    Family with teens
    Royal Deluxe
    Stayed 3 nights in August 2025

    “Great stay”

    The hotel is very great and pretty. It have that historical type of charm. They also happen to be in the middle of the city so it's easy to go everywhere. The hotel is clean, nice and the staff is super friendly also. Stay for 3 days with my family and it has been a great stay. 5/5 recommended

    Reviewed September 05, 2025
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