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Exterior view, Grand Elite Hotel in Pekanbaru
Deluxe , Grand Elite Hotel in Pekanbaru
Lobby, Grand Elite Hotel in Pekanbaru
Lobby, Grand Elite Hotel in Pekanbaru
Interior view, Grand Elite Hotel in Pekanbaru
Interior view, Grand Elite Hotel in Pekanbaru
Swimming pool [outdoor], Grand Elite Hotel in Pekanbaru

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8.2

Excellent

416 reviews

416 reviews

Housekeeping5
Breakfast1
Fitness Centre1
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Mall Ciputra Seraya
810 m
Pekanbaru Great Mosque
2.1 km
HS Soeman Library
2.8 km
Monument of Riau People's Struggle
3.5 km
Mall Ska Pekanbaru
4.7 km
Closest landmarks
TAMAN SAFARI
590 m
TK AL - FATAH
690 m
Transmart Carrefour
760 m
Ciputra Mall Seraya
780 m
Mall Ciputra Seraya
810 m

Grand Elite Hotel

Komplek Riau Business Center, Jl. Riau Pekanbaru, Pekanbaru City Center, Pekanbaru, Indonesia, 28292 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

760 meters to Transmart Carrefour

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Pekanbaru every 3 minutes on Agoda.com
Value for money8.1
Location rating8.4
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport8.0 km

Rooms available at Grand Elite Hotel

Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Executive
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Superior
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
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Room Assigned on Arrival
...
  • Shower
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Standard Room
...
  • Shower
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Single Economy Room
...
    Enter dates to see prices
    Double Bungalow
    ...
      Enter dates to see prices
      Single Standard Room
      ...
        Enter dates to see prices
        Quad Junior Suite Room
        ...
          Enter dates to see prices
          Quad Studio Room
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Grand Elite Hotel provide dry cleaning services?

            Yes! Grand Elite Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

            What interesting attractions are near by Grand Elite Hotel that are in walking range?

            While remaining at Grand Elite Hotel, kick start your getaway by visiting the closest point of interest in walking distance to the property such as TAMAN SAFARI.

            What public parks are within range of Grand Elite Hotel?

            While remaining at Grand Elite Hotel, cherish your early morning or evening wander at nearby park which include Lapangan Muamalah, Taman RTH Tunjuk Ajar Senapelan, and TAMAN SAFARI.

            How long do guests usually stay at Grand Elite Hotel?

            Verified past guests that have stayed at Grand Elite Hotel had an average nightly stay of 1 night at this property.

            At what time of the year is Grand Elite Hotel most popular?

            Grand Elite Hotel's most popular month where verified guests have stayed the most is in July.

            What do past visitors love most about Grand Elite Hotel?

            Past visitors that stayed at Grand Elite Hotel have given this property a rating of 8.516 for its outstanding facilities as the primary highlight for their stay.

            What is the typical rating that past Solo travelers' have given to Grand Elite Hotel?

            Past solo travelers that have stayed at this property have given Grand Elite Hotel an average rating of 8.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

            What is the nearest train, metro, or bus station to Grand Elite Hotel?

            The closest train, metro, or bus station is Pekanbaru Bus Station, 5196.69 m away from Grand Elite Hotel.

            What dining places are close by Grand Elite Hotel?

            Grand Elite Hotel’s community is Pekanbaru City Center which consists of popular restaurants such as Local Pantry, Bier Haus Cafe, and Sop Ikan Kian Wee.

            What is the closest airport to Grand Elite Hotel?

            The nearest airport to Grand Elite Hotel is Pinang Kampai Airport, 120.0 km away.

            What people love about Grand Elite Hotel

            • 9.6

              Exceptional
              Cleanliness

              "Clean room"

              Johannes

              |

              March 1, 2023

            • 10

              Exceptional
              Cleanliness

              "Room is clean"

              Johannes

              |

              March 1, 2023

            • 7.6

              Very good
              Location

              "Good location"

              Erwanto

              |

              May 15, 2023

            Property ranking|Compared to 196 Pekanbaru properties
            See all rankings
            Room comfort score
            7.1/10
            Couples review score
            8.7/10
            Cleanliness score
            8.2/10
            Service score
            8.3/10
            Better than
            90
            %
            of Pekanbaru properties
            Better than
            88
            %
            of Pekanbaru properties
            Better than
            82
            %
            of Pekanbaru properties
            Better than
            81
            %
            of Pekanbaru properties
            Overall rating:

            8.2

            Excellent
            416 reviews
            Cleanliness
            8.2
            Facilities
            8.5
            Location
            8.4
            Read all reviews >
            More about Grand Elite Hotel

            More about Grand Elite Hotel

            Experience Luxury and Comfort at Grand Elite Hotel in Pekanbaru

            Grand Elite Hotel is a 4.0 star hotel located in Pekanbaru, Indonesia, offering a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features 24-hour room service, a coffee shop, a bar, laundry service, a restaurant, safety deposit boxes, airport transfer, tours, and a concierge. Guests can enjoy air conditioning, bathrobes, a television, a mini bar, and satellite/cable TV in their rooms. For relaxation, the hotel offers massage services, an indoor pool, a hot tub, a fitness center, a sauna, a steamroom, and a spa. The outdoor pool with a poolside bar is a perfect spot to soak up the sun. The hotel also provides Wi-Fi in public areas, a car park, a designated smoking area, and shuttle service. Free Wi-Fi is available in all rooms. Other amenities include dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, daily housekeeping, ticket service, and onsite car parking, with free and charged options available.

            Luxurious and Spacious Room Types at Grand Elite Hotel

            Grand Elite Hotel in Pekanbaru, Indonesia offers a variety of room types to suit every traveler's needs. The Deluxe room spans 36 square meters and is available with either 2 Single Beds or 1 Double Bed. The Executive room also spans 36 square meters and features a comfortable King Bed. For those seeking a bit more space, the Superior room offers 36 square meters of luxurious accommodations and is available with either 2 Single Beds or 1 Double Bed. Each room type is designed to provide guests with a comfortable and relaxing stay, ensuring a memorable experience at Grand Elite Hotel.

            Surrounding Landmarks and Attractions

            Grand Elite Hotel is surrounded by a range of landmarks and attractions that offer guests a chance to explore the city's cultural and historical heritage. The HS Soeman Library and Silungkang Art Centre provide a glimpse into the city's artistic and literary traditions. The Pekanbaru Great Mosque and Al-Falah Darul Muttaqin Mosque offer visitors a chance to witness the city's Islamic heritage and architecture. Additionally, the Monument of Riau People's Struggle is a must-visit for those interested in the city's history. For those looking for modern shopping options, the Mall Ciputra Seraya and Transmart Carrefour are just a short walk away, while Sadira Plaza and Pecinan offer a taste of local street markets and food stalls.

            Spacious and Clean Rooms

            If you're looking for a hotel with spacious and clean rooms, look no further than Grand Elite Hotel in Pekanbaru. According to our satisfied guests, this hotel boasts the biggest rooms in town, providing ample space for a comfortable stay. The rooms are also kept impeccably clean, ensuring a pleasant and hygienic experience for all guests. One reviewer even mentioned that they always enjoy staying at this hotel. With such positive feedback about the size and cleanliness of the rooms, it's clear that Grand Elite Hotel is a top choice for travelers seeking a comfortable and enjoyable stay in Pekanbaru.

            Experience Unmatched Comfort and Service at Grand Elite Hotel

            Grand Elite Hotel in Pekanbaru, Indonesia has received glowing customer ratings for its exceptional facilities, prime location, and top-notch staff performance. Guests have praised the hotel's cleanliness and value for money, making it an ideal choice for budget-conscious travelers. While the food and dining options have received a slightly lower rating, the hotel's comfortable accommodations and friendly staff more than make up for it. Whether you're in town for business or leisure, Grand Elite Hotel is the perfect place to experience unmatched comfort and service in Pekanbaru.

            Show less

            Amenities and facilities

            Excellent
            Facilities

            8.5

            Most talked about facilities

            Breakfast

            6 mentions

            Internet

            4 mentions

            Housekeeping

            4 mentions

            Food & Dining

            2 mentions

            Languages spoken
            • English
            • Indonesian
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Fitness center
            • Golf course [on-site]
            • Hot tub
            • Karaoke
            • Massage
            • Sauna
            • Spa
            • Spa/sauna
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Ticket services
            • Tours
            Cleanliness and safety
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • Hand sanitizer
            • Physical distancing of at least 1 meter
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • Coffee shop
            • Poolside bar
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoking area
            For the kids
            • Family room
            Access
            • Check-in/out [express]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [charges apply]
            • Car park [free of charge]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            Available in all rooms
            • Air conditioning
            • Bathrobes
            • Bathtub
            • Blackout curtains
            • Coffee/tea maker
            • Daily housekeeping
            • Desk
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Internet access – wireless
            • Ironing facilities
            • Mini bar
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Satellite/cable channels
            • Seating area
            • Shower
            • Telephone
            • Toiletries
            • Wi-Fi [free]

            Location

            Komplek Riau Business Center, Jl. Riau Pekanbaru, Pekanbaru City Center, Pekanbaru, Indonesia, 28292
            Excellent
            Location

            8.4

            Airports
            • Sultan Syarif Kasim II International Airport (PKU)
              8.0 km
            • Pinang Kampai Airport (DUM)
              120.1 km
            Public transportation
            • Pekanbaru Bus Station
              5.2 km
            Hospital or clinic
            • Kliknk hewan
              1.2 km
            Shopping
            • Mall Ska Pekanbaru
              4.7 km
            Convenience store
            • Indomaret
              1.0 km
            Cash withdrawal
            • ATM
              350 m

            What's nearby

            Popular landmarks
            • Mall Ciputra Seraya
              810 m
            • Pekanbaru Great Mosque
              2.1 km
            • HS Soeman Library
              2.8 km
            • Monument of Riau People's Struggle
              3.5 km
            • Mall Ska Pekanbaru
              4.7 km
            • Muara Takus
              5.0 km
            • An-Nur Grand Mosque
              6.3 km
            • Silungkang Art Centre
              6.5 km
            • Ar-Rahman Mosque
              7.3 km
            • Boombara Waterpark
              10.6 km
            Nearby landmarks
            • TAMAN SAFARI
              590 m
            • TK AL - FATAH
              690 m
            • Transmart Carrefour
              760 m
            • Ciputra Mall Seraya
              780 m
            • Mall Ciputra Seraya
              810 m
            • Swalayan RMPG
              870 m
            • Hoki 88 Supermarket
              990 m
            • Hoki 88 Bowling Alley
              990 m
            • Sadira Plaza
              1.0 km
            • Star City Square
              1.1 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-11 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            Getting around
            • Airport transfer fee95000 IDR

            Reviews of Grand Elite Hotel from real guests

            Provided by verified guests of Agoda
            8.1
            Cleanliness8.2
            Facilities8.5
            Location8.4
            Room comfort and quality7.1
            Service8.3
            Value for money8.1
            High score for Pekanbaru
            Rating
            9+ Exceptional (33)
            8-9 Excellent (18)
            7-8 Very Good (54)
            6-7 Good (20)
            <6 Below Expectation (37)
            Time of the year
            Mar - May (47)
            Jun - Aug (35)
            Sep - Nov (37)
            Dec - Feb (43)

            Show reviews that mention 

            Showing 162 verified guest comments
            12345
            10.0
            Exceptional
            Verren from Indonesia
            Family with teens
            Superior
            Stayed 1 night in June 2022

            Exceptional”

            The room in this hotel are very big! Very recommended especially for big family to stay. The other hand , the breakfast delicious yummy

            Reviewed January 08, 2023

            See room deals

            10.0
            Exceptional
            Reynaldi from Indonesia
            Couple
            Superior
            Stayed 3 nights in December 2022

            Best”

            One of the best local hotel

            Reviewed December 26, 2022

            See room deals

            10.0
            Exceptional
            Rizki from Indonesia
            Solo traveler
            Superior
            Stayed 1 night in December 2022

            cool sauna”

            mewah lengkap ok

            Reviewed December 07, 2022

            See room deals

            6.4
            Good
            Donny from Indonesia
            Solo traveler
            Deluxe
            Stayed 1 night in August 2022

            oldtimer”

            quite old for the hotel , the best part is LOCATION. avoid nearest seafood local restaurant, you better ask their price twice and reconfirmed it again , befor order. Beware!

            Reviewed December 20, 2022

            See room deals

            3.2
            Haris from Indonesia
            Family with young children
            Executive
            Stayed 1 night in November 2021

            Worse! ”

            Staff was the worse ever. We booked and already paid for king bed room with bathube and they gave us different room. When we complain, they make us waiting long and decided to handling another cust. They didnt help with our stuff and no smiling faces whatsoever when answer our handling. Then after 30mnts they suggest us to just accept the room which is not as per our booked, price and facilities. We reject, and they said is up to us but its not our fault because room that we paid already sold to other. How could? We already paid. So then we moved to another hotel. Never ever again to this hotel

            Reviewed November 26, 2021

            See room deals

            8.0
            Excellent
            Deby from Indonesia
            Business traveler
            Stayed 1 night in June 2011

            great hotel”

            clean room

            it was always a pleasure to stay at the grand elite hotel. everytime i go to pekanbaru, i always stay at this hotel. it has a comfort room and nice service too. not to far walking distance from the district area,and you can always get a taxi easily by the help from the hotel staff. overall, i was pleased to stay there and surely will come back to visit grand elite whenever i go to pekanbaru.

            Reviewed June 12, 2011

            See room deals

            8.0
            Excellent
            SUHATNO from Indonesia
            Solo traveler
            Stayed 1 night in July 2012

            restful hotel”

            surroundings

            it was always a pleasure to stay at the grand elite hotel. everytime i go to pekanbaru, i always stay at this hotel. it has a comfort room and nice service too. not to far walking distance from the district area,and you can always get a taxi easily by the help from the hotel staff. overall, i was pleased to stay there and surely will come back to visit grand elite whenever i go to pekanbaru.

            Reviewed August 01, 2012

            See room deals

            8.0
            Excellent
            Zhuang from Singapore
            Business traveler
            Stayed 3 nights in November 2012

            nice hotel”

            the health center is very good

            This has been my first time to Pekanbaru after many years. This hotel had offered me a very nice environment, room, nearby eateries and spa facilities. It is located beside the main road of Jalan Riau but filtering off the noise of the busy street. Though the room’s lighting is not very bright but the soft and comfortable bed makes up for it. The hotel staff we friendly and helpful during checking in and checking out.

            Reviewed November 20, 2012

            See room deals

            7.3
            Very good
            Chong from Singapore
            Business traveler
            Stayed 3 nights in March 2012

            One of the better business hotel”

            Quiet

            One of the best business hotel in Pekanbaru. The only thing about booking from Agoda is that some times the hotel does not receive the booking at all and it take some time for the checking in. This is not the fault of the hotel and Agoda should improve on this as I have been a frequent user of Agodo and it is not the first time that the hotel is unable to find my transaction.

            Reviewed April 17, 2012

            See room deals

            7.7
            Very good
            Mohd from Malaysia
            Business traveler
            Stayed 1 night in October 2012

            Lovely hotel & service”

            New hotel, comfy & clean

            Comfortable room, clean and neat. Have great spas with sauna, jacuzzi, steam bath and oxygen room. Unfortunately, far from Pekanbaru town.

            Reviewed October 08, 2012

            See room deals

            5.3
            Handoyo from Indonesia
            Business traveler
            Stayed 2 nights in October 2014

            manage your expectation”

            location, food around the area, big room

            Used to be Quality hotel and they change it to grand elite which i think is now managed locally. The hotel building and rooms are huge and bigger than average, however big doesn't mean better. The room furniture and amenity was dated. bathroom can use better lighting considering that this is 4 stars hotel. The AC in my room was terribly hot (not working well) and what made things even worse was the response that i got when we asked them to check on it and asked the front desk to move us to another room. It was 10pm in the evening and the maintenance guy (with no proper manner of communication) asked me to wait while they tried to cool down the AC compressor and the front desk officer seemed didnt care at all. to make long story short, at almost 11pm (after some arguments and exhausted conversation) we were finally rescued by their hotel HR (yes human resource) that was doing her round checking on security around the hotel and she moved us to another room within seconds. Such a simple issue, handled so un-professionally by their front desk and maintenance. i would not recommend this hotel for anyone after this stay.

            Reviewed October 14, 2014

            See room deals

            10.0
            Exceptional
            TAN from Malaysia
            Couple
            Superior
            Stayed 2 nights in April 2018

            Exceptional”

            I already mentioned to pay the hotel room charges when I check-in but Agoda direct credit the charges from my credit card, I feel very unhappy & uncomfortable about this! What for you apps need to asked for this!

            Reviewed April 15, 2018

            See room deals

            8.7
            Excellent
            Richie from Indonesia
            Business traveler
            Stayed 1 night in October 2013

            Friendly staff & comfortable room. Very pleasant!”

            Big hotel, friendly staff, comfortable

            Everything run very smooth here. I ask them to pick me up at the airport (additional charge) and not more than 40 minutes, I arrived at the hotel. Greeted by friendly staff, have a very comfortable room for just a night, and drive back to the airport. It's very nice to stay here.

            Reviewed October 26, 2013

            See room deals

            8.0
            Excellent
            Irno from Indonesia
            Business traveler
            Stayed 2 nights in January 2012

            NIce Hotel”

            Good location

            Nice hotel with big SPA pool and fitness center. I can find a lot of restaurant near the hotel.

            Reviewed January 26, 2012

            See room deals

            7.0
            Very good
            CHOOI from Malaysia
            Business traveler
            Stayed 1 night in August 2012

            Grand Elite Pekanbaru”

            Location

            the room size is acceptable; reasonable price; friendly staff, but language is a problem; the breakfast is normal; located nearby a disco, so it is noisy if you stay room near the disco. many restaurant and shop surrounding the hotel, no problem for lunch/dinner. overall it is good and acceptable.

            Reviewed November 09, 2012

            See room deals

            10.0
            Exceptional
            Haryanto from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in November 2017

            nice hotel”

            second stay in this hotel this hotel very comfort so we decided to stay on this hotel again

            Reviewed November 20, 2017

            See room deals

            8.0
            Excellent
            KHOE from Indonesia
            Family with young children
            Stayed 2 nights in February 2013

            best hotels in pekan baru riau”

            the service n place is nice

            the best hotels i ever styaed in pekan baru riau. enjoy with family. relax and the service is really good.better than others hotels. a four star hotel that u never missed it.

            Reviewed February 20, 2013

            See room deals

            6.7
            Good
            Jenny from Singapore
            Solo traveler
            Stayed 2 nights in April 2014

            Comfortable stay”

            Clean room with basic needs, friendly staff and nearby local eateries available

            Comfortable. Although i would prefer room which i can see outside view. The room i was given does not have window, so it was very dim. I checked with hotel and realized that those with windows are categorizes as Deluxe Room, so i hope agoda could update for future guests. Hotel is clean and staff are helpful. Breakfast choice are average. The noise from nearby disco/club was really loud.

            Reviewed May 14, 2014

            See room deals

            8.0
            Excellent
            sameh from Egypt
            Family with young children
            Stayed 3 nights in December 2010

            Nice hotel, it is 4 stars not 5 by the way”

            big rooms, nice breakfast, friendly staff, lcd tv, movies channels, free wifi
            small swimming pool, one room has broken furniture, other was fine

            in general , it is good , price is reasonable, service is good, friendly staff, however, if you can not speak local language, you may have difficulty , English speaking staff are few over there

            Reviewed December 20, 2010

            See room deals

            6.3
            Good
            Dexter from United States
            Business traveler
            Stayed 1 night in February 2013

            Clean and affordable room... just a bit old”

            Clean, Old, really old

            It was a reasonable price hotel and the rooms are clean but the layout of the room and hallway are kind of weird. Be mindful that the Hotel is old.

            Reviewed January 23, 2014

            See room deals

            12345
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