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Conveniently located near Medan Train Station, Grand Central Premier offers a memorable stay with an outdoor pool, fitness center, on-site restaurant, spa services, and unique rooms with living room. Located in Medan City Center, this property offers easy access to attractions, shopping, and dining. Enjoy exclusive amenities like a rooftop pool, spa with invigorating massages, and an onsite nightclub. Stay comfortable with air conditioning, Wi-Fi, a refreshing shower, and luxurious toiletries. With its convenient location near popular shopping destinations, Grand Central Premier is perfect for two travelers seeking an unforgettable stay in Medan. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
330 meters to public transportation
Top Value
Check-in [24-hour]
Airport transfer
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Massage
6 travelers have booked today.
Based on 2,507 verified reviews
9.5
9.4
9.4
9.2
9.1
Location rating score
Value for money | 9.2 |
Distance to city center | 03 km |
Location rating | 9.4 |
Nearest airport | Kualanamu International Airport (KNO) |
Distance to airport | 22.3 km |
Does Grand Central Premier have bars on the premises?
Experience your holiday retreat the best way yet with Grand Central Premier's bar and nightclub accessible right in front of your doorstep for whenever you need a sip or two.
Does Grand Central Premier offer airport transfer?
Grand Central Premier offers airport transfer service upon request with an additional fee of 400000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Does Grand Central Premier provide an option for contactless check-in and check-out?
At Grand Central Premier, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
What attractions are near by Grand Central Premier that are in walking range?
While staying at Grand Central Premier, start off your trip by exploring the nearest points of interest that are within close proximity to the property which include Deli Plaza, Medan Centre Point, and Merdeka Square.
What public parks are within range of Grand Central Premier?
While residing at Grand Central Premier, indulge in your early morning or evening walk at nearby park which include Merdeka Square, Lapangan Benteng, and Taman Tjong Yong Hian.
How long do visitors generally stay at Grand Central Premier?
Verified past guests that have stayed at Grand Central Premier had an average nightly stay of 2 nights at this property.
What payment options are supported at Grand Central Premier?
Grand Central Premier accepts up to 3, with payment card options including MasterCard, Cash, and Visa.
What well-known shopping destinations are close by Grand Central Premier?
Shopping options in Grand Central Premier’s Medan City Center neighborhood features Center Point Mall, Grand Palladium Mall, and Medan Mall.
What recognized natural sightseeing spots are close to Grand Central Premier?
Grand Central Premier is situated within Medan City Center, which makes it effortlessly close to natural sights including Asam Kumbang Crocodile Farm.
Is breakfast offered at Grand Central Premier?
Wake up to an incredible buffet breakfast at Grand Central Premier. Travelers can enjoy breakfast offered with an additional charge of 150000 IDR for adults and 75000 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Grand Central Premier in Medan
Welcome to Grand Central Premier, a luxurious 4-star hotel nestled in the heart of Medan, Indonesia. With its prime location and impeccable services, this hotel offers the perfect blend of comfort, elegance, and convenience for both business and leisure travelers.
As you step into the hotel, you'll be greeted by a warm and inviting atmosphere, coupled with a team of friendly and attentive staff ready to cater to your every need. The check-in process is a breeze, starting from 03:00 PM, allowing you to settle in and unwind after a long journey. And when it's time to bid farewell, you can enjoy a leisurely check-out until 12:00 PM, ensuring a relaxed and hassle-free departure.
Grand Central Premier is not only conveniently located near the city center, just 3 kilometers away, but it also offers easy access to the airport, which is approximately 60 minutes away. Whether you're here for business or pleasure, you'll find yourself well-connected to all the major attractions and destinations in Medan.
This modern hotel boasts 159 well-appointed rooms, each designed with your comfort in mind. The spacious and tastefully decorated rooms provide a tranquil haven, allowing you to unwind and rejuvenate after a day of exploring the city. With a range of amenities and modern conveniences, including air conditioning, flat-screen TVs, and complimentary Wi-Fi, you'll have everything you need for a memorable stay.
Families traveling with children will be delighted to know that Grand Central Premier has a child-friendly policy. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family getaway. With spacious rooms and thoughtful amenities, the hotel ensures that both parents and children have a comfortable and enjoyable experience.
Indulge in the luxury and convenience of Grand Central Premier during your visit to Medan. With its prime location, comfortable rooms, and exceptional service, this hotel is the perfect choice for a memorable stay in the vibrant city of Medan, Indonesia.
Unwind and Party at Grand Central Premier's Vibrant Entertainment Facilities
At Grand Central Premier, your entertainment needs are taken care of with a range of exciting facilities. Whether you're looking to unwind after a long day or dance the night away, this hotel has it all. Step into the trendy bar and indulge in a refreshing cocktail or a glass of fine wine. The skilled mixologists will craft the perfect drink to suit your taste, while you relax in the stylish and contemporary ambiance.
For those seeking a lively night out, the hotel's nightclub is the place to be. Immerse yourself in the pulsating beats of the music, as renowned DJs spin the latest tracks. Dance your heart out on the spacious dance floor, surrounded by a vibrant crowd of party-goers. The nightclub offers a lively atmosphere and promises an unforgettable night.
To complete your relaxation experience, Grand Central Premier also offers soothing massage services. Treat yourself to a rejuvenating massage, provided by skilled therapists who will help ease your tensions and restore your energy. Choose from a variety of massage techniques and let the expert hands work their magic. After a session at the hotel's massage center, you'll feel refreshed, revitalized, and ready to take on the world.
Stay Active at Grand Central Premier's Sports Facilities
At Grand Central Premier in Medan, Indonesia, staying active is made easy with a range of top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has you covered.
Start your day off right by hitting the fully-equipped fitness center. With state-of-the-art exercise machines and a variety of weights, you can tailor your workout to your specific needs. Burn off those extra calories or maintain your fitness routine while enjoying panoramic views of the city.
After a satisfying workout, cool down and relax by taking a dip in the outdoor pool. Surrounded by lush greenery, this tranquil oasis provides the perfect setting for a refreshing swim or some leisurely laps. Unwind on the sun loungers by the poolside and soak up the sun, or take a rejuvenating soak in the whirlpool after a long day of exploring the city.
Best of all, these sports facilities are available to all guests free of charge. So whether you're a fitness enthusiast or just looking to stay active during your stay, Grand Central Premier has everything you need to keep your fitness goals on track while enjoying your time in Medan.
Convenience Facilities at Grand Central Premier
Grand Central Premier in Medan, Indonesia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides a laundry service, making it convenient for guests to have their clothes cleaned and pressed without having to leave the premises.
For added convenience, Grand Central Premier offers safety deposit boxes, allowing guests to securely store their valuables during their stay. The hotel also has a dedicated concierge service, ready to assist guests with any inquiries or requests they may have. Whether it's arranging transportation, booking tickets, or providing recommendations on local attractions, the concierge is there to ensure a seamless experience.
To stay connected, the hotel provides Wi-Fi in public areas, allowing guests to easily access the internet and stay connected with friends, family, or work. For guests who prefer to smoke, there is a designated smoking area available. Additionally, all rooms at Grand Central Premier offer free Wi-Fi, enabling guests to stay connected within the privacy of their own rooms. Other convenient facilities include luggage storage and daily housekeeping, ensuring that guests can keep their belongings safe and enjoy a clean and tidy room throughout their stay.
Convenient Transport Facilities at Grand Central Premier
At Grand Central Premier, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Whether you're arriving by air or car, we have you covered with our airport transfer service and ample car parking options.
For guests arriving at Medan's Kualanamu International Airport, our airport transfer service ensures a smooth and comfortable journey to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking away the stress of finding transportation in an unfamiliar city.
If you prefer to drive yourself, we provide a car park onsite with self-parking facilities. The best part? Our car park is free of charge, allowing you to explore Medan at your own pace without worrying about additional fees. So whether you're traveling for business or leisure, Grand Central Premier has your transportation needs covered.
Indulge in Exquisite Dining at Grand Central Premier
At Grand Central Premier, we understand the importance of a delightful dining experience. Our hotel offers a range of exceptional dining facilities to cater to every palate. Whether you are craving local Indonesian cuisine or international delicacies, our restaurant is the perfect place to satisfy your taste buds. With a diverse menu and a team of talented chefs, we ensure that every dish is prepared with the highest quality ingredients and utmost care. Additionally, our halal restaurant ensures that all our Muslim guests can enjoy their meals with complete peace of mind. From breakfast to dinner, our restaurant provides a comfortable and inviting atmosphere for you to enjoy a memorable dining experience.
Luxurious and Spacious Rooms at Grand Central Premier
Experience the ultimate comfort and elegance at Grand Central Premier with their range of luxurious room offerings. Choose from the Deluxe King Room - Non-Smoking or Deluxe King Room - Smoking, both featuring a generous 27 square meters of space and a comfortable King Bed. If you prefer twin beds, the Deluxe Twin Room - Non-Smoking and Deluxe Twin Room - Smoking are perfect options, also offering 27 square meters of space. For those seeking a truly indulgent stay, the Executive Suite awaits, boasting a spacious 64 square meters and a lavish King Bed. With such a variety of room types, there is something to suit every guest's preference and needs at Grand Central Premier.
By booking your stay at Grand Central Premier through Agoda, you can enjoy the best prices available. Agoda ensures that you get the most competitive rates for your chosen room type, allowing you to make the most of your budget. Additionally, Agoda offers a hassle-free booking experience, allowing you to easily search, compare, and book your preferred room at Grand Central Premier with just a few clicks. Say goodbye to the stress of finding the best deal and enjoy a seamless booking process with Agoda.
Discover the Vibrant Medan City Center
Welcome to the heart of Medan, where the bustling city center offers a vibrant mix of culture, history, and modernity. Located in North Sumatra, Indonesia, Medan City Center is a thriving hub that attracts both locals and tourists alike. And nestled within this dynamic district is the exquisite Grand Central Premier hotel, offering a luxurious and convenient base for exploring all that Medan has to offer.
As you step out of the hotel, you'll find yourself surrounded by an array of attractions. Immerse yourself in the rich cultural heritage at the nearby Maimun Palace, a stunning example of Malay architecture. Stroll along the bustling streets and discover an abundance of local markets, where you can indulge in a variety of delicious street food and shop for unique souvenirs. For those seeking a taste of Medan's history, visit the iconic Great Mosque of Medan, an architectural marvel that showcases the city's Islamic heritage.
In addition to its cultural offerings, Medan City Center is also a shopper's paradise. Just a short distance away from the hotel, you'll find the popular Sun Plaza Mall, where you can shop for both local and international brands. After a day of exploration, unwind at one of the many cafes and restaurants in the area, where you can savor the flavors of Medan's diverse culinary scene. With its vibrant atmosphere and endless attractions, Medan City Center is a destination that promises an unforgettable experience for every visitor.
Traveling from the Airport to Grand Central Premier in Medan, Indonesia
Welcome to Medan, Indonesia! If you're looking for a comfortable and convenient stay in the heart of the city, Grand Central Premier is the perfect choice. Located in Medan City Center, this hotel offers easy access to popular attractions and is just a short distance from the nearest airports.
The nearest airport to Grand Central Premier is Kualanamu International Airport, located approximately 39 kilometers away. Upon arrival at the airport, you have several transportation options to reach the hotel. One of the most convenient ways is to take a taxi or ride-hailing service, which can be easily found at the designated pick-up points outside the airport. The journey to Grand Central Premier takes around 45 minutes, depending on the traffic conditions.
Another option is to book a private airport transfer in advance. This ensures a hassle-free journey from the airport to the hotel, as a driver will be waiting for you at the arrival hall, ready to take you directly to Grand Central Premier. This option is especially recommended for those who prefer a more personalized and comfortable travel experience.
Once you arrive at Grand Central Premier, you'll be greeted with warm hospitality and modern amenities. The hotel offers spacious and well-appointed rooms, a fitness center, a restaurant serving delicious local and international cuisine, and a rooftop terrace with stunning views of the city. With its central location, you'll also find a plethora of dining, shopping, and entertainment options within walking distance.
Whether you choose to take a taxi, ride-hailing service, or a private airport transfer, your journey from the airport to Grand Central Premier will be a breeze. Get ready to experience the vibrant city of Medan and enjoy a memorable stay at this premier hotel.
Explore the Rich Heritage and Natural Wonders near Grand Central Premier
Situated in the heart of Medan, Grand Central Premier offers easy access to a range of fascinating landmarks and attractions. Immerse yourself in the city's rich heritage by visiting Tjong A Fie's Mansion, a historical landmark that showcases the unique blend of Chinese, Malay, and European architecture. Marvel at the intricate details and learn about the life of Tjong A Fie, a prominent Chinese merchant in Medan's colonial era.
For wildlife enthusiasts, the Rahmat International Wildlife Museum & Gallery is a must-visit. Discover an impressive collection of preserved animals from around the world and gain insights into their natural habitats. From majestic lions to exotic birds, this museum offers a captivating experience for all ages.
For a spiritual journey, don't miss the opportunity to visit the Shri Mariamman Temple and Gunung Timur Temple. These beautifully adorned temples provide a serene atmosphere for meditation and reflection. Experience the vibrant colors, intricate carvings, and aromatic incense as you immerse yourself in the local culture and traditions.
Nature lovers can head to Sri Mersing Beach, a pristine coastal area just a short drive from the hotel. Relax on the golden sands, take a refreshing dip in the crystal-clear waters, or simply enjoy a leisurely stroll along the shore.
If you're interested in history and military artifacts, the Bukit Barisan Military Museum and Museum Gedung Arca (Museum Negeri Provinsi Sumatra Utara) are worth exploring. Gain a deeper understanding of Indonesia's rich military history and admire the extensive collection of weaponry, uniforms, and photographs.
Conveniently located near Grand Central Premier, Wonders Water World offers a fun-filled day for families and thrill-seekers alike. Enjoy exhilarating water slides, lazy river rides, and wave pools, providing endless entertainment for all.
Additionally, the Consulate of India is within close proximity, making Grand Central Premier an ideal choice for travelers visiting for diplomatic purposes.
With its prime location, Grand Central Premier allows you to indulge in the cultural, historical, and natural wonders of Medan, ensuring a memorable stay.
Convenient Access to Medan Train Station
Located in the heart of Medan, Indonesia, Grand Central Premier offers convenient access to Medan Train Station, making it an ideal choice for travelers who want to explore the city's vibrant attractions. Just a short walk from the hotel, Medan Train Station is a major transportation hub that connects travelers to various parts of the city and beyond. Whether you're looking to visit the iconic Maimun Palace, explore the bustling Chinatown, or embark on a culinary adventure in the famous food street of Jalan Semarang, the train station provides easy and hassle-free transportation options.
With regular train services available, guests of Grand Central Premier can easily reach other popular destinations in Medan, such as the stunning Lake Toba or the picturesque Berastagi. The station also offers connections to other cities in Sumatra, making it a convenient starting point for travelers looking to explore the region. Whether you're a leisure or business traveler, the proximity of Medan Train Station to Grand Central Premier ensures that you can easily navigate the city and make the most of your stay.
A Gastronomic Adventure Awaits
Located in the heart of Medan, Grand Central Premier is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. Just a stone's throw away from the hotel, you will find Kimukatsu Sun Plaza Medan and Kimukatsu Deli Park Medan, where you can indulge in mouthwatering Japanese cuisine. For seafood lovers, Nelayan Jala Jala Sun Plaza is a must-visit, offering an array of fresh catches prepared in various delectable ways. Sushi Tei - Teuku Daud is another fantastic choice for sushi aficionados, serving up a wide selection of authentic Japanese dishes. If you're in the mood for a unique dining experience, head over to Istana Koki Wedding Venue & Event Space, where you can enjoy a fusion of flavors in a stunning setting. Bistronomix, Bel Mondo, SOHO Capital Medan, Wisma Benteng Restaurant, and INTERLOKAL are also nearby, offering a diverse range of cuisines to cater to every palate. With such a diverse culinary scene right at your doorstep, Grand Central Premier is the perfect base for a gastronomic adventure in Medan.
Shop 'til you drop at Grand Central Premier's surrounding shopping landmarks
Located in the heart of Medan, Grand Central Premier offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find Sun Plaza, a bustling shopping center that houses a wide range of local and international brands. Deli Plaza, another popular shopping destination, is also within walking distance, offering a diverse selection of shops and boutiques. Medan Centre Point and Cambridge City Square are nearby, perfect for those seeking a unique shopping experience. Cambridge Mall, Pajak Ikan, Center Point Mall, and Grand Palladium Mall are also within close proximity, ensuring that shopaholics will never run out of options. Whether you're looking for trendy fashion pieces, electronics, or local handicrafts, these shopping landmarks have got you covered. After a long day of retail therapy, return to the comfort of Grand Central Premier and unwind in the luxurious surroundings.
Affordable Luxury: Experience Grand Central Premier at an Unbeatable Price
Indulge in the ultimate luxury experience at Grand Central Premier in Medan, Indonesia, without breaking the bank. With an average price of just $53 per room, this upscale hotel offers exceptional value for money. Compared to the average price of a hotel room in Medan, which stands at $23, Grand Central Premier provides an unparalleled level of comfort and sophistication at an incredibly affordable rate.
At Grand Central Premier, you can expect nothing short of excellence. From the moment you step into the elegantly designed lobby, you'll be greeted by a warm and friendly staff, ready to cater to your every need. The rooms are tastefully furnished with modern amenities, ensuring a comfortable and relaxing stay. Whether you're traveling for business or leisure, Grand Central Premier offers a range of room options to suit your preferences, all at a fraction of the price you would expect for such luxury.
Don't miss out on this unbeatable opportunity to experience the best of Medan without breaking your budget. Book your stay at Grand Central Premier today and enjoy the perfect blend of affordability and luxury.
Exceptional Customer Ratings at Grand Central Premier
Grand Central Premier in Medan, Indonesia has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.3, this hotel has consistently exceeded guests' expectations in all aspects of their experience.
One of the standout features of Grand Central Premier is its excellent value for money, earning a remarkable rating of 9.2. Guests appreciate the affordable rates combined with the high-quality services and amenities provided. From the moment you step into the hotel, you will be greeted by a warm and inviting atmosphere that reflects the hotel's commitment to delivering exceptional value to its guests.
The hotel's facilities have also garnered high praise, with a rating of 9.2. Guests have access to a range of modern amenities, including a fitness center, spa, and swimming pool, ensuring a comfortable and enjoyable stay. Whether you're looking to unwind after a long day of exploring the city or stay active during your trip, Grand Central Premier has you covered.
Cleanliness is of utmost importance to the hotel, and it shows in its impressive rating of 9.5. Guests consistently mention the pristine condition of the rooms and public areas, highlighting the hotel's dedication to maintaining a spotless environment. You can rest assured that your stay at Grand Central Premier will be accompanied by a sense of cleanliness and hygiene.
Location plays a crucial role in the overall experience, and Grand Central Premier excels in this aspect with a rating of 9.4. Situated in the heart of Medan, the hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you're a leisure traveler or visiting for business purposes, you'll find the hotel's central location to be convenient and advantageous.
The hotel's staff performance is another area where Grand Central Premier shines, earning a rating of 9.3. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with arranging transportation, recommendations for local attractions, or any other request, the staff at Grand Central Premier will be there to assist you with a smile.
With exceptional customer ratings across the board, Grand Central Premier is a hotel that truly stands out. From its outstanding value for money to its top-notch facilities, cleanliness, location, and staff performance, every aspect of your stay is guaranteed to exceed your expectations. Book your stay at Grand Central Premier and experience the epitome of hospitality in Medan, Indonesia.
Exceptional9.1
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 1 year(s).
Provided by verified guests of
Exceptional
Show reviews that mention
Pretty place to stay as far as location is concerned. Rooms are nice and comfortable but can be a bit noisy at night with the night club at the 16th floor. I was in 9th floor and the noise was not too bad. The night club is pretty much for the local people in Medan and geared towards booking a sofa fir a few Million Rupiah and ordering a bottle so if you are traveler that happens to stay in the hotel you are allowed in but only to stand at the bar and order from a small selections of a drink that are available in single serve glass. The music is extremely loud (techno) and geared towards the young and specific group of people but the people actually using the club are much older. Not much of a dance floor either. Personally I think the night club would have been much more popular and successful if they had proper dance floor, more seating for smaller groups and choice of beverages as well as music. I will stay there again in I am in Medan but will not be visiting the night club as I did not feel welcomed, neither enjoyed the atmosphere. The last comment, the staff in the hotel are very nice and friendly, even at the night club, apart from the night club reception team who were not at all friendly towards hotel individual guests since they are not their target customers. I think a big miss for the hotel as they can use the night club as a point of differentiation and attraction for guests to stay there.
Dear Mr. Farhad, Many thanks for your kind review. I a glad to know our overall services and facilities have made a positive and lasting impression on you. We appreciate your feedback and we look forward to welcoming you back in the future. Warm Regards, Agung Wahyu Nugroho General Manager
Perfecto! The FnB service crew were great, warm and friendly - that makes our brealfast a joy. They even took effort to introduce and encourage us to try their local delicacies when it's a buffet. The room was very clean with a comfortable bed/pillow and all working amenities. Perhaps the only improvement would be the front desk - they gave me the vibes of avoiding to attend to tourists - as guests are approaching the desk, and they were not attending to anything, they avoided lifting their head to greet. They also forgotten to return my safety deposit till I reminded.
This hotel is superb. The location is closed to airport train station and shopping centre. They give a service for shuttle car to train station if the car and driver available. If you use online transportation, you can reach lot of tourism attraction from this hotel. The staffs are kind, friendly, and helpful. I extend my stay in this hotel and able to make the reservation directly by phone. Overall, I will stay in this hotel if I go to Medan.
Nice,clean,dpt welcome drink and snack dekat check in counter,dpt welcome drink lagi for 2 person di lt 2 plus snack lg..benar2 full service👍. Tata ruangan kamar sangat nyaman dan kesan luas dengan pencahayaan dari jendela kaca .kolam renang bersih,area sarapan jg tata ruangan sangat nyaman,dan banyak pilihan..sangat sangat suka. Proses check in dan check out tidak butuh waktu lama. Masukan sy yg mgkn perlu diimprove pihak hotel : 1. Kmr 515,Kmr mandi bila hidupkan exhaustfan,aroma bau ruangan kmr mandi tercium keluar,nth dari saluran pembuangan atau dari lobang exhaust fan. 2. Untuk siaran TV kurang.anak2 butuh disney atau netflix sebagai hiburan weekend.
Dear Mrs. Nur, Thank you for taking the time to share your experience at Grand Central Premier Medan. We are thrilled that you had a fantastic stay that our warm welcome and excellent service made your visit memorable. It is delightful to know that you found everything, from check-in to check-out to be fantastic. Providing friendly, helpful service is at the core of what we do and we are glad that our team exceeded your expectations. Thank you once again for choosing Grand Central Premier Medan. We look forward to welcoming you back for another beautiful experience. Warm Regards, Agung Wahyu Nugroho General Manager
330 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Entertainment”
The entertainment on the top floor is very good. It would be even better if a private access route could be provided to reach the place, due to the large number of visitors who come, so as not to mix with hotel guests in the lobby. Although a special lift has been provided, it should not be located near the hotel guests' lift, which currently appears a bit chaotic and confusing, making it difficult to distinguish between guests who are staying and those who are visiting the entertainment on the top floor. Also, the welcome drink is too inconvenient as it requires going to the second floor. It would be better if it could be located around the lobby. That's all, thank you.
Dear Mr. Ikhsan, We would like to apologize for the inconvenience, and we would love to host you back again and we will ensure everything is perfect and memorable as it should be. Warm Regards, Agung Wahyu Nugroho General Manager