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Four Points by Sheraton Singapore, Jurong

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2 Town Hall Link , Jurong West, Singapore, Singapore, 608516

Highlights

Highly rated by business travelers

- Close access to German Centre, Jurong Island, NTU, NUS, one-north, Tua...

Good for business travelers
Professional guest services

- Friendly, attentive staff stand out across the stay, with front desk a...

The front desk staff were all very helpful.
Sparkling clean

- Cleanliness gets repeated praise, with rooms and common areas describe...

The rooms are clean and have a quiet, relaxing atmosphere.
Great nearby transport

- Jurong East MRT Station, nearby bus stops, and the bus interchange are...

They provide shuttle to Universal Studio.

- JEM, Westgate, IMM, Jurong Point, hawker food, and other eateries sit...

Shopping within walking distance.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Shuttle service

Breakfast

About us

Four Points by Sheraton Singapore, Jurong — ideal for two. Rooftop gardens, sky terraces, skyline infinity pool; modern eco-friendly rooms, family play zones, on-site dining and direct MRT access. Located in Jurong West near parks, Jurong Lake and IMM shopping, this hotel offers fast MRT and expressway links to West Coast business hubs. Facilities include a swimming pool, fully equipped fitness center and 24-hour concierge for local tips and arrangements. Guest rooms provide complimentary bottled water and tea, plush towels and in-room safes; select rooms offer city views (not guaranteed). Ideal for two travelers seeking convenient transport links, family-friendly amenities and a comfortable, contemporary stay close to Jurong attractions. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 10 times in last 24 hr

  • The rooms are clean and have a quiet, relaxing atmosphere.
    KOJI
    日本
  • Very convenient
    KEEHOE
    Malaysia
  • The location is superb, accessible and convenient.
    grace
    Singapore
  • The front desk staff were all very helpful.
    Yau
    Hong Kong SAR, China
  • The receptionist whose name Karen is a very friendly staff.
    CHOON
    Malaysia
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Nearest transportation options

•

Jurong East MRT Station is within 0.32 km

•

Chinese Garden MRT Station is within 1.42 km

See map

8.1Excellent

Location rating score

Excellent location
Excellent for walking
More details on walking
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There are 40 places in walking distance!

Parking

Walkable places

  • choc spot
    220 m
  • Singapore Science Centre
    380 m
  • Jem
    440 m
  • Charles & Keith
    450 m
  • Tokyu Hands
    460 m
  • National Orchid Garden
    8.7 km
  • Singapore Botanic Gardens
    8.7 km
  • Singapore Zoo
    10.0 km
  • Orchard Road
    11.4 km
  • Universal Studios Singapore
    12.7 km

Closest landmarks

  • Sata
    250 m
  • Thomson Paediatric Centre
    270 m
  • Snow City
    620 m
  • IMM
    700 m
  • Ng Teng Fong Hospital
    780 m

Good to know

Value for money7.9
Distance to city center16.7 km
Location rating8.1
Nearest airportSeletar Airport (XSP)
Distance to airport17.4 km

Select your room

Image 1 of 6

Premier King-Accessible, Guest Room, 1 King

27 m²/291 ft²
Max 3 adults
1 king bed
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Superior Twin, Guest room, 2 Twin

18 m²/194 ft²
Max 2 adults
2 single beds

8.9

Excellent

Room comfort
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Superior King, Guest room, 1 King

18 m²/194 ft²
Max 2 adults
1 king bed
Preferred by Couples

9.2

Exceptional

Room comfort
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Deluxe King, Deluxe Guest room, 1 King

18 m²/194 ft²
Max 2 adults
1 king bed

9.0

Exceptional

Room comfort
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Deluxe Twin, Deluxe Guest room, 2 Twin

18 m²/194 ft²
Max 2 adults
2 single beds

9.4

Exceptional

Room comfort
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Premier King, Guest Room, 1 King, Sofa Bed

27 m²/291 ft²
Max 3 adults
1 sofa bed and 1 king bed

9.8

Exceptional

Room comfort
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Premier Twin, Guest room, 2 Twin

27 m²/291 ft²
Max 3 adults
1 sofa bed
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Superior Queen, Guest room, 1 Queen

18 m²/194 ft²
Max 2 adults
1 queen bed

8.4

Excellent

Room comfort
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Deluxe Queen, Deluxe Guest Room, 1 Queen

18 m²/194 ft²
Max 2 adults
1 queen bed

9.2

Exceptional

Room comfort
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Premier Room

27 m²/291 ft²
Max 4 adults
1 king bed or 2 queen beds
Pool view

Frequently asked questions

While staying at Four Points by Sheraton Singapore, Jurong, begin your holiday by exploring the closest destinations that are within close proximity to the property which include choc spot, Singapore Science Centre, and Jem.

While remaining at Four Points by Sheraton Singapore, Jurong, enjoy your morning or evening stroll at close by park which include Chinese Garden and Jurong Lake Garden.

Four Points by Sheraton Singapore, Jurong has a total of 15 floors.

Verified past guests that have stayed at Four Points by Sheraton Singapore, Jurong had an average nightly stay of 2 nights at this property.

Past couple travelers that have stayed at this property have given Four Points by Sheraton Singapore, Jurong an average rating of 8.2. You can look up on more descriptive customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Four Points by Sheraton Singapore, Jurong an average rating of 8.0. You can check out more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Jurong East MRT Station, 318.68 m away from Four Points by Sheraton Singapore, Jurong.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

Big events and gatherings such as weddings can be arranged at Four Points by Sheraton Singapore, Jurong.

Wake up to a great buffet breakfast at Four Points by Sheraton Singapore, Jurong. Travelers can enjoy breakfast offered with an additional charge of 15 SGD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Four Points by Sheraton Singapore, Jurong

More about Four Points by Sheraton Singapore, Jurong

Experience Comfort and Convenience at Four Points by Sheraton Singapore, Jurong

Nestled in the vibrant Jurong district, Four Points by Sheraton Singapore, Jurong offers a perfect blend of modern comfort and strategic location. Built in 2015, this contemporary hotel provides guests with a welcoming atmosphere just 16.7 kilometers from the bustling city center. Whether you're here for business or leisure, the hotel’s convenient proximity to major attractions and transportation hubs ensures a seamless stay. Guests can enjoy flexible check-in from 3:00 PM and a relaxed check-out time until 11:00 AM, making your stay hassle-free. Traveling from the airport is a breeze, with just a 33-minute journey to reach the hotel. Families are warmly welcomed, as children between the ages of 4 to 12 can stay free of charge, making it an ideal choice for family vacations. Experience the perfect combination of comfort, accessibility, and family-friendly amenities at Four Points by Sheraton Singapore, Jurong.

Exceptional Entertainment Facilities at Four Points by Sheraton Singapore, Jurong

Discover a world of relaxation and leisure at Four Points by Sheraton Singapore, Jurong, where entertainment is seamlessly integrated into your stay. Guests can unwind and enjoy a refreshing swim in the inviting outdoor swimming pool, perfect for both relaxation and invigorating exercise. For those seeking a moment of tranquility, the hotel offers a modern fitness center equipped with state-of-the-art equipment, ensuring you stay active during your visit. Beyond physical activities, the hotel provides a stylish lounge area where guests can socialize, unwind with a drink, or catch up on their favorite shows in a comfortable setting. Whether you're looking to relax poolside, stay fit, or enjoy a casual gathering, Four Points by Sheraton Singapore, Jurong offers a variety of entertainment options designed to enhance your stay and make your visit truly memorable.

Premier Sports Facilities at Four Points by Sheraton Singapore, Jurong

Experience an active and invigorating stay at Four Points by Sheraton Singapore, Jurong, where fitness and wellness are prioritized. Guests can enjoy our fully equipped fitness center, featuring modern cardio machines, free weights, and strength training equipment, perfect for maintaining your workout routine while traveling. Whether you're an early riser or a night owl, our gym provides a comfortable and convenient space to stay energized. For those who prefer outdoor activities, the hotel offers access to nearby sports facilities, allowing guests to engage in various physical pursuits. From jogging tracks to tennis courts, there's an array of options to keep your adrenaline pumping and your body active. After a vigorous workout or outdoor game, unwind in our relaxing lounge or indulge in healthy refreshments at the hotel’s dining outlets, ensuring your stay is both active and enjoyable.

Convenience Facilities at Four Points by Sheraton Singapore, Jurong

Guests at Four Points by Sheraton Singapore, Jurong can enjoy the convenience of a well-stocked vending machine, offering a variety of snacks and beverages to satisfy cravings at any time of the day or night. This easy access to refreshments ensures a comfortable and hassle-free stay, whether you're looking for a quick snack or a refreshing drink. Additionally, the hotel provides daily housekeeping services, maintaining a clean, fresh, and inviting environment throughout your stay. The attentive housekeeping team ensures your room remains tidy and comfortable, allowing you to relax and unwind without any worries.

Convenient Onsite Car Parking at Four Points by Sheraton Singapore, Jurong

Guests staying at Four Points by Sheraton Singapore, Jurong can enjoy the convenience of secure and spacious onsite car parking. Whether you're arriving by car for a business trip or a leisurely stay, the hotel’s dedicated parking facilities ensure a hassle-free experience, allowing you to come and go with ease. The onsite parking is designed to accommodate both short-term and long-term visitors, providing peace of mind and easy access to the hotel premises.

Luxurious Comfort and Modern Amenities at Four Points by Sheraton Singapore, Jurong

Experience a haven of comfort with our well-appointed rooms featuring air conditioning and blackout curtains to ensure a restful stay. Each room is equipped with a flat-screen television offering satellite and cable channels, as well as in-house movies for your entertainment. Stay refreshed with complimentary bottled water, toiletries, and a hair dryer, while enjoying the convenience of a coffee/tea maker, complimentary instant coffee, and tea to start your day right. Our thoughtfully designed accommodations also include premium linens for a cozy sleep, a daily newspaper to keep you informed, and a mini bar for your refreshment needs. For added convenience, rooms are fitted with modern amenities that cater to both relaxation and productivity, making your stay at Four Points by Sheraton Singapore, Jurong truly exceptional.

Delightful Dining Experience at Four Points by Sheraton Singapore, Jurong

Start your day with a satisfying breakfast buffet at Four Points by Sheraton Singapore, Jurong, where a variety of delicious options await to energize your morning. Whether you prefer a hearty meal or a light bite, our breakfast offerings are designed to cater to all tastes, served in a welcoming and comfortable setting. The hotel’s focus on quality and freshness ensures a delightful start to your day. Throughout your stay, enjoy the convenience of daily housekeeping services that keep your accommodation pristine and inviting. While the hotel does not specify additional dining venues, the emphasis on attentive service and a clean, well-maintained environment guarantees a relaxing and enjoyable experience. Indulge in the comfort of a beautifully maintained hotel where your dining and comfort needs are thoughtfully attended to.

Comfort and Choice at Four Points by Sheraton Singapore, Jurong

Discover a range of inviting room options at Four Points by Sheraton Singapore, Jurong, designed to cater to diverse preferences and needs. Guests can choose from well-appointed Deluxe King and Deluxe Twin rooms, each spanning 18 square meters, offering comfortable spaces with either a King or Twin beds. For those seeking more room, the Premier King-Accessible and Premier Twin rooms provide 27 square meters of space, with the latter featuring a convenient sofa bed, perfect for families or longer stays. Additionally, the Deluxe Queen and Superior Queen rooms, each 18 square meters, offer cozy yet stylish accommodations with a Queen bed, while the Premier King room with a sofa bed combines spaciousness with flexibility, also at 27 square meters. Booking these rooms through Agoda ensures you receive the best prices available, making your stay both affordable and enjoyable. The platform offers a hassle-free booking experience, allowing you to secure your preferred room type quickly and easily, so you can focus on enjoying your time in Singapore without any stress.

Discover the Vibrant Heart of Jurong West, Singapore

Nestled in the western part of Singapore, Jurong West is a dynamic neighborhood that beautifully blends modern development with lush green spaces. This bustling district is renowned for its family-friendly atmosphere, offering a variety of recreational and entertainment options. Visitors can explore the sprawling Jurong Lake Gardens, a stunning urban oasis that features beautifully landscaped gardens, scenic lakes, and outdoor activity areas, perfect for relaxing or enjoying outdoor adventures. The area is also home to the Jurong Bird Park, one of the world’s largest bird aviaries, where visitors can marvel at vibrant tropical birds and learn about conservation efforts.

Convenient Ways to Reach Four Points by Sheraton Singapore, Jurong from Changi Airport

Traveling from Singapore's main gateway, Changi Airport, to the Four Points by Sheraton Singapore, Jurong is both seamless and comfortable. Upon arriving at Changi, guests have several transportation options to suit their preferences. For a quick and hassle-free journey, taxis and private car services are readily available right outside the arrivals halls. A typical taxi ride takes approximately 30 to 40 minutes, covering around 30 kilometers, and offers a direct, door-to-door experience. Alternatively, travelers can opt for the Airport Shuttle Bus, which provides economical transportation to various parts of Singapore, including Jurong, with stops at key locations along the way. For those who prefer public transit, the Mass Rapid Transit (MRT) is a convenient choice; simply take the Downtown Line from Changi Airport Station to Bukit Timah Station, then transfer to a short bus or taxi ride to the hotel. This eco-friendly option takes about an hour and allows guests to enjoy a glimpse of Singapore’s vibrant cityscape along the way.

Explore Exciting Attractions Near Four Points by Sheraton Singapore, Jurong

Nestled in the vibrant Jurong district, Four Points by Sheraton Singapore offers easy access to a variety of exciting attractions and landmarks. Nature lovers can explore the lush greenery and diverse wildlife at Jurong Bird Park, renowned for its stunning aviaries and colorful bird species. For a cool escape, Snow City provides an exhilarating indoor snow experience, perfect for families and adventure seekers alike. History and culture enthusiasts can visit the Chinese & Japanese Gardens, beautifully landscaped spaces that showcase traditional architecture and serene surroundings. For those interested in education and innovation, the nearby Nanyang Technological University and Singapore Science Centre offer engaging exhibits and insightful programs. Adventure seekers can enjoy kart racing at Kart World or take a leisurely stroll at Sungei Buloh Wetland Reserve, a haven for birdwatching and nature exploration. With such a diverse array of attractions, guests at the hotel can enjoy a memorable stay filled with discovery and entertainment right at their doorstep.

Convenient Public Transport Options Near Four Points by Sheraton Singapore, Jurong

Nestled in the vibrant Jurong district, Four Points by Sheraton Singapore offers excellent access to a comprehensive network of public transport stations, making travel around Singapore effortless. The nearby Boon Lay MRT Station and Jurong East MRT Station serve as major transit hubs, connecting guests to the city’s extensive MRT system for seamless journeys across Singapore. For those exploring the western regions, Chinese Garden MRT Station and Joo Koon MRT Station provide convenient options, linking visitors to key industrial and residential areas. Additionally, the proximity to Lakeside MRT Station and Pioneer MRT Station ensures easy access to scenic spots and business districts alike. For travelers venturing further west, stations like Tuas Link, Tuas West Road MRT Station, and Tuas Crescent MRT Station open up opportunities for exploration and commuting to industrial zones and beyond. With such a well-connected transport network at your doorstep, discovering Singapore’s diverse attractions and neighborhoods has never been easier or more comfortable.

Nearby Restaurants to Savor Local and International Flavors

Guests at Four Points by Sheraton Singapore, Jurong can indulge in a diverse array of culinary delights just moments from the hotel. For authentic Singaporean cuisine, PUTIEN Jurong Point offers delectable seafood dishes and local favorites. Sushi lovers can enjoy fresh offerings at Itacho Sushi & Jika Udon, while those craving Japanese flavors can visit Hilltop Japanese Restaurant. For a lively pub experience, Discovery Pub provides a perfect spot to unwind with drinks and snacks. Chuan le Xiang Lok Lok serves up tasty street-style bites, and De' Beer Seafood is renowned for its fresh seafood specialties. For a touch of nature and farm-to-table freshness, Gardenasia offers a unique dining experience amidst lush greenery. Other notable options include Great-Eater Restaurant Pte Ltd, Manna Story, and Pique Nique, each providing a variety of delicious dishes to satisfy every palate. Whether you're seeking local dishes or international cuisine, the surrounding area ensures a memorable culinary journey during your stay.

Shopping Landmarks Near Four Points by Sheraton Singapore, Jurong

Guests staying at Four Points by Sheraton Singapore, Jurong will find themselves in close proximity to a diverse array of shopping destinations. Jurong Point, one of Singapore’s largest suburban malls, offers a comprehensive retail experience with a variety of international brands, dining options, and entertainment facilities. Nearby, Westgate Shopping Mall provides additional shopping convenience with its modern layout and popular retail outlets. For those seeking even more variety, Jem is just a short drive away, featuring a vast selection of stores and a vibrant shopping atmosphere. For unique finds and artisanal crafts, Bynd Artisan and Dynasties Antique & Art Gallery are perfect spots to explore local craftsmanship and antique treasures. Big Box Singapore and Nova Furnishing cater to home improvement and furnishing needs, while choc spot offers delightful sweet treats. For a touch of nature and aquatic wonder, Dream Fish Merlion Arowanas Farm provides a fascinating visit, completing the diverse shopping landscape around the hotel.

Affordable Luxury: Comparing Room Prices at Four Points by Sheraton Singapore, Jurong to the City Average

Staying at Four Points by Sheraton Singapore, Jurong offers guests a premium experience with room rates ranging from $201 to $250 per night. This price point positions the hotel slightly above the average hotel room cost in Singapore, which typically falls between $151 and $200. While it may be a bit more expensive, guests can expect added value through modern amenities, spacious accommodations, and a convenient location in the Jurong district. Despite being at the higher end of the pricing spectrum, Four Points by Sheraton provides excellent comfort and service that justify the investment. Travelers seeking a blend of luxury and affordability will find this hotel an appealing choice, especially for those looking to enjoy a more upscale experience without straying too far from the city’s vibrant attractions. Overall, the hotel’s pricing reflects its commitment to quality, making it a worthwhile option for both business and leisure visitors who desire a memorable stay in Singapore.

Exceptional Comfort and Friendly Service at Four Points by Sheraton Singapore, Jurong

Guests consistently praise Four Points by Sheraton Singapore, Jurong for its welcoming atmosphere and attentive staff. Visitors highlight the hotel's friendly and helpful reception team, making check-in a smooth and pleasant experience. The hotel’s cleanliness and modern amenities contribute to a comfortable stay, with many guests expressing their desire to return. The convenient location, complemented by a reliable shuttle service, makes exploring Singapore effortless, while the delicious breakfast options and overall convenience ensure a satisfying visit. Whether for business or leisure, guests find this hotel to be a reliable and enjoyable choice, thanks to its excellent service, cleanliness, and strategic setting.

Exceptional Comfort and Service at Four Points by Sheraton Singapore, Jurong

Guests consistently praise Four Points by Sheraton Singapore, Jurong for its outstanding cleanliness and welcoming staff, creating a warm and inviting atmosphere that enhances every stay. The hotel’s well-maintained facilities and convenient location in Jurong make it an ideal choice for both leisure and business travelers seeking comfort and accessibility. With a solid overall rating of 8.2, visitors appreciate the value offered, enjoying modern amenities and attentive service that ensure a satisfying experience. While the food and dining options receive a slightly lower score, guests highlight the hotel’s commitment to cleanliness and the professionalism of the staff as key highlights of their stay. The comfortable accommodations and strategic location near key attractions and transportation links make this hotel a popular choice for those looking to explore Singapore with ease. Overall, Four Points by Sheraton Singapore, Jurong continues to earn high marks for its quality, cleanliness, and friendly service, making it a reliable and enjoyable option for travelers.

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Amenities and facilities

Very good8.0

Facilities

Languages spoken
  • English
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Meeting/banquet facilities
  • Smoking area unavailable
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels

Food and dining

Restaurants on site
Festive Cafe
  • Cuisine: Asian, International, Local, Singaporean
  • Menu: Buffet, A-la-carte

Location

2 Town Hall Link , Jurong West, Singapore, Singapore, 608516

Excellent8.1

Location

Airports
  • Seletar Airport (XSP)
    17.4 km 30 min drive
  • Singapore Changi Airport (SIN)
    28.3 km 32 min drive
Public transportation
  • Jurong East MRT Station
    320 m 15 min walk
  • Chinese Garden MRT Station
    1.4 km 3 min drive
Hospital or clinic
  • Sata
    250 m 8 min walk
Convenience store
  • Cosway
    1.9 km 8 min drive
Cash withdrawal
  • ATM
    120 m 7 min walk

What's nearby

Popular landmarks
  • National Orchid Garden
    8.7 km
  • Singapore Botanic Gardens
    8.7 km
  • Singapore Zoo
    10.0 km
  • Orchard Road
    11.4 km
  • Universal Studios Singapore
    12.7 km
  • Chinatown
    13.0 km
  • Sands Skypark Observation Deck
    14.5 km
  • Singapore Flyer
    14.5 km
  • Gardens By The Bay
    14.9 km
  • Cloud Forest
    15.0 km
Nearby landmarks
  • choc spot
    220 m
  • Sata
    250 m
  • Thomson Paediatric Centre
    270 m
  • Jurong East MRT Station
    320 m
  • Singapore Science Centre
    380 m
  • Jem
    440 m
  • Charles & Keith
    450 m
  • Tokyu Hands
    460 m
  • Big Box Singapore
    540 m
  • Snow City
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car can contact the property in advance for further information.
  • The minimum age required to check in is 18 years.
  • The property does not allow changing of guest names after the reservation is made.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 11:00
  • Reception open until: 00:00
Getting around
  • Distance from city center: 16.7 km
  • Travel time to airport (minutes): 33
  • Airport transfer fee: 98 SGD
The property
  • Year property opened: 2015
  • Number of floors: 15
  • Number of restaurants: 1
  • Number of bars/lounges: 0

Reviews of Four Points by Sheraton Singapore, Jurong from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 8.8
  • 9.2
  • 10
  • 8.0
  • 10
  • 10
  • 9.2
  • 10
  • 7.2

Most recent

From 7,830 reviews

  • Cleanliness score 8.7 out of 10 and is a high score in Singapore
  • Facilities score 8 out of 10 and is a high score in Singapore
  • Location score 8.1 out of 10
  • Room comfort and quality score 7.8 out of 10
  • Service score 8.4 out of 10 and is a high score in Singapore
  • Value for money score 7.9 out of 10 and is a high score in Singapore

What guests liked

Summarized by AI

General Services: Friendly, attentive staff stand out across the stay, with front desk and housekeeping teams handling requests quickly and helping with local guidance. (22 mentions)

Room Cleanliness: Cleanliness gets repeated praise, with rooms and common areas described as tidy, spotless, and well maintained. (20 mentions)

Business Travelers: Close access to German Centre, Jurong Island, NTU, NUS, one-north, Tuas, business parks, and training venues makes the stay practical for work trips. (15 mentions)

Nearby Transport: Jurong East MRT Station, nearby bus stops, and the bus interchange are all reachable on foot, making transport around the west easy. (15 mentions)

Breakfast: Breakfast usually lands well for variety, with buffet choices for adults and children, eggs cooked to order, and a mix of Asian and bakery items. (15 mentions)

Room Comfort: Comfort lands well in many stays, with rooms described as cozy or spacious enough to relax and sleep well. (15 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 108 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 106 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Location

Mentioned in 102 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Room size

Mentioned in 47 reviews
sentiment-positive-indicator
46% Positive
sentiment-negative-indicator
53% Unfavourable

Value for money

Mentioned in 34 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Room comfort

Mentioned in 32 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Check in

Mentioned in 27 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Breakfast

Mentioned in 23 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

In room amenities

Mentioned in 18 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable
Changed to review page 1
  1. 9.6Exceptional

    SHIYING from China
    Group
    Stayed 1 night in October 2025

    “Cost-effective option.”

    When we arrived, we encountered many people checking in at the same time. Fortunately, the front desk staff, Suri, made thoughtful arrangements so that our family could stay in nearby rooms on the same floor. Great service! The hotel's location is quite far from the scenic spots, which is just right for us since we only wanted to go to the school. The room size was relatively small, but that is understandable. The hotel gym was very crowded, so we never had the chance to go. The pool was relatively less crowded, and we would choose this hotel again next time if we have the opportunity.

    Reviewed October 18, 2025
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    A9 from Malaysia
    Business traveler
    Superior Twin, Guest room, 2 Twin
    Stayed 1 night in October 2026

    “Great stay with minor room size issue ”

    The stay offered excellent value with clean rooms and friendly staff enhancing the overall experience . Facilities were well maintained and complimented by reliable wifi and pleasant views. The location was fairly convenient for getting around, thought the room size felt a bit cramped compared to expectations. Overall, a solid choice for comfort and amenities.

    Reviewed October 04, 2026
  3. 9.2Exceptional

    Jie from China
    Family with teens
    Stayed 17 nights in August 2024

    “Comfortable accommodation”

    The front desk and cleaning staff have a very good attitude. The room is not big but quite clean; it would be better if there were two chairs. There are water dispensers and ice machines in the corridors on each floor, which is very convenient. The second floor has a swimming pool, gym, and self-service laundry room. The room provides free instant noodles and drinks every day, as well as shuttle service to Sentosa. The location is particularly good, just a 10-minute walk to the subway station, which is connected to shopping malls like JEM and IMM, making shopping and dining very convenient.

    Reviewed August 18, 2024
    Auto-translated through generative A.I.

    Dear Madam Jie, Greetings from Genting Hotel Jurong! Thank you very much for choosing Genting Hotel Jurong, We are glad to hear you are having a memorable stay. I want to take the opportunity to thank you for your kind words and for appreciating our hotel facilities and the services provided. We value our guests’ feedback highly, and your comments are very helpful to our Management team, who is committed to ensuring a memorable experience for our guests. Thank you and have a great day ahead. Suriani Assistance Guest Relations Manager Genting Hotel Jurong

    Responded August 24, 2024
    Four Points by Sheraton Singapore, Jurong
  4. 9.6Exceptional

    TAKESHI from Japan
    Business traveler
    Superior Room Double Or Twin Bed
    Stayed 1 night in June 2025

    “WORTH THE PRICE OF A BOWL OF RICE”

    I have been here with my partners. The room is clean, convenient, and beautiful. The location is also convenient for my work. The staff has been very helpful to us, even though I don't speak English.

    Reviewed June 26, 2025
    Auto-translated through generative A.I.

    Dear Takeshi, Greetings from Genting Hotel Jurong! Thank you very much for choosing Genting Hotel Jurong during your recent visit. We are glad to hear you had a memorable stay. I would like to take the opportunity to thank you for the kind words and appreciating our hotel facilities and also the services rendered our team member who have been assisting you so far. We sincerely hope to see you again and hopefully welcome you back in Genting Hotel Jurong. Thank you and have a great day ahead. Regards, Suriani Assistant Guest Relations Manager.

    Responded June 30, 2025
    Four Points by Sheraton Singapore, Jurong
  5. 9.6Exceptional

    KOJI from Japan
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2025

    “Clean rooms and a relaxing pool, an ideal hotel in Jurong.”

    I stayed here for work and had a very comfortable stay. The hotel pool was clean and beautiful, perfect for relaxing between work breaks. The water is shallow, at about 1.2m deep, so even small children can enjoy it safely. The rooms are clean and have a quiet, relaxing atmosphere. The staff was polite, and check-in was smooth. Furthermore, large shopping malls such as JEM and Westgate, as well as Jurong East MRT Station, are within walking distance, making the location extremely convenient for sightseeing and shopping. This is a hotel I would like to use again when staying in the western part of Singapore.

    Reviewed July 28, 2025
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    Dear Koji, Greetings from Genting Hotel Jurong! Glad to hear that you enjoyed your recent stay with us with the great help from our team member and prime location. Thank you for the kind compliments to our exceptional service. We look forward to welcoming you back again soon. Regards, Suriani Assistant Guest Relations Manager.

    Responded August 20, 2025
    Four Points by Sheraton Singapore, Jurong
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