Exterior view, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Four Points by Sheraton Surabaya, Tunjungan Plaza
Lobby, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Cleanliness measures, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Restaurant, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Swimming pool [outdoor], Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya
Lobby, Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya

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Four Points by Sheraton Surabaya, Tunjungan Plaza

JL. Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia, 60261 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Located in heart of Surabaya

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

19 travelers have booked today.

9.1Exceptional

2,869 reviews

2,869 reviews

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Plaza Tunjungan
140 m
Gramedia Bookstore
140 m
Wartel Shops
140 m
Tunjungan Mall
190 m
KidZoona
250 m
Popular landmarks
Monkasel (Submarine Monument)
1.6 km
Tugu Pahlawan
1.7 km
Suramadu National Bridge
2.2 km
Bungkul Park
3.3 km
Sampoerna Museum
3.4 km
Closest landmarks
Top Ten & Coyote Bar
230 m
Puskesmas Kedungdoro
280 m
Kantor Garuda Indonesia
290 m
Transnet
300 m
Consulate of Hungary
400 m
Value for money9.0
Distance to city center0 km
Location rating9.6
Nearest airportJuanda International Airport (SUB)
Distance to airport14.1 km

Rooms available at Four Points by Sheraton Surabaya, Tunjungan Plaza

1 Bedroom Suite, 1 King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Guest Room, 1 King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed and 1 bunk bed
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King Bed
...
  • Shower
  • 1 king bed or 1 double bed ...
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1 bedroom Suite
...
  • Shower
  • 1 king bed or 1 double bed ...
Enter dates to see prices
Premium Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premium Suite
...
  • Room size: 53 m²/570 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Room with Two Double Beds-Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What is the average travel time to the closest airport from Four Points by Sheraton Surabaya, Tunjungan Plaza?

The average travel time to get from Four Points by Sheraton Surabaya, Tunjungan Plaza to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are nearby Four Points by Sheraton Surabaya, Tunjungan Plaza?

While staying at Four Points by Sheraton Surabaya, Tunjungan Plaza, delight in your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.

What are the property's policies for children's bedding at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Four Points by Sheraton Surabaya, Tunjungan Plaza's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Four Points by Sheraton Surabaya, Tunjungan Plaza most popular?

Four Points by Sheraton Surabaya, Tunjungan Plaza's most popular month where verified guests travelers have stayed the most is in December.

What do past visitors love most about Four Points by Sheraton Surabaya, Tunjungan Plaza?

Past guests that stayed at Four Points by Sheraton Surabaya, Tunjungan Plaza have given this property a rating of 9.575 for its excellent location as the main highlight for their stay.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Tunjungan Plaza's beds?

61.0% of our verified visitor ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya, Tunjungan Plaza down in the review section.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Tunjungan Plaza's Wi-Fi?

88.0% of our past guest testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya, Tunjungan Plaza down in the review section.

What do local travelers think about Four Points by Sheraton Surabaya, Tunjungan Plaza?

Past local visitors that have stayed at this property have given Four Points by Sheraton Surabaya, Tunjungan Plaza an average rating of 9.5. You can look up on more in depth customer evaluations, and responses for this property down in the review section.

What is the closest airport to Four Points by Sheraton Surabaya, Tunjungan Plaza?

The closest airport to Four Points by Sheraton Surabaya, Tunjungan Plaza is Trunojoyo Airport, 130.0 km away.

Is breakfast offered at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Travelers can enjoy breakfast offered with an additional charge of 120000 IDR for children and 250000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Four Points by Sheraton Surabaya, Tunjungan Plaza

More about Four Points by Sheraton Surabaya, Tunjungan Plaza

Experience Modern Comfort at Four Points by Sheraton Surabaya, Tunjungan Plaza

Welcome to Four Points by Sheraton Surabaya, Tunjungan Plaza, a contemporary 4-star hotel located in the heart of Surabaya, Indonesia. With its convenient location, modern amenities, and warm hospitality, this hotel offers a comfortable and enjoyable stay for both business and leisure travelers. Upon arrival, guests can check-in from 03:00 PM and begin their relaxing stay. The hotel features 293 spacious and well-appointed rooms, providing a tranquil retreat after a long day of exploring the city or attending meetings. Each room is designed with modern comforts and stylish decor, ensuring a restful and rejuvenating experience. For those looking to explore the city, Four Points by Sheraton Surabaya, Tunjungan Plaza is ideally situated in the city center, with easy access to various attractions, shopping centers, and entertainment venues. The hotel is directly connected to Tunjungan Plaza, one of the largest shopping malls in Surabaya, offering endless shopping and dining options just steps away. Families traveling with children can take advantage of the hotel's child policy, which allows children between the ages of 0 to 11 to stay free of charge. This makes Four Points by Sheraton Surabaya, Tunjungan Plaza a perfect choice for a family getaway. Parents can relax and unwind, knowing that their little ones are well taken care of. When it's time to depart, guests can check-out until 12:00 PM, allowing for a leisurely morning before heading to the airport. The hotel is located approximately 45 minutes away from the airport, ensuring a convenient and hassle-free journey. Experience modern comfort, impeccable service, and a prime location at Four Points by Sheraton Surabaya, Tunjungan Plaza. Whether you're visiting Surabaya for business or leisure, this hotel provides everything you need for a memorable stay.

Endless Entertainment at Four Points by Sheraton Surabaya, Tunjungan Plaza

At Four Points by Sheraton Surabaya, Tunjungan Plaza, guests can indulge in a wide range of entertainment facilities that will make their stay truly memorable. Whether you're looking to shop, unwind with a refreshing drink, or pamper yourself with a relaxing massage, this hotel has it all. Step into the Tunjungan Plaza, located adjacent to the hotel, and discover a shopper's paradise. With over 500 shops offering a variety of local and international brands, you'll find everything you need right at your doorstep. From fashion boutiques to electronics stores, this expansive mall has something for everyone. After a day of shopping, head to the hotel's bar and lounge area, where you can enjoy a refreshing cocktail or a glass of wine. The cozy atmosphere and friendly staff make it the perfect place to unwind and socialize with friends or fellow travelers. For those in need of some relaxation, the hotel offers a rejuvenating massage service. Treat yourself to a soothing massage and let the skilled therapists melt away your stress and tension. Whether you prefer a traditional Indonesian massage or a deep tissue massage, you'll leave feeling refreshed and revitalized. With its incredible entertainment facilities, Four Points by Sheraton Surabaya, Tunjungan Plaza ensures that guests have a truly unforgettable stay. From shopping to unwinding with a drink or indulging in a relaxing massage, there's something for everyone to enjoy.

Stay Active at Four Points by Sheraton Surabaya, Tunjungan Plaza's Impressive Sports Facilities

At Four Points by Sheraton Surabaya, Tunjungan Plaza, staying active and maintaining your fitness routine is made easy with their exceptional sports facilities. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, allowing guests to engage in a variety of workouts to keep their bodies in top shape. Whether you prefer cardio exercises, strength training, or yoga sessions, this fitness center has everything you need to achieve your fitness goals. For those who prefer a refreshing swim, Four Points by Sheraton Surabaya, Tunjungan Plaza offers a stunning outdoor pool. Dive into the crystal-clear waters and enjoy a leisurely swim or engage in some invigorating water exercises. The poolside bar provides the perfect spot to relax and unwind with a refreshing drink after a satisfying workout or swim. What sets Four Points by Sheraton Surabaya, Tunjungan Plaza apart is its commitment to guests' well-being. The hotel's 24-hour fitness center ensures that guests can work out at any time that suits their schedule, allowing for flexibility and convenience. Whether you're an early riser or a night owl, you can always find time to prioritize your health and fitness during your stay at this exceptional hotel.

Convenience Facilities at Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can enjoy delicious meals or snacks at any time of the day, right in the comfort of your room. The hotel also provides laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, Four Points by Sheraton Surabaya, Tunjungan Plaza offers safety deposit boxes where you can securely store your valuables. The concierge is available to assist you with any queries or requests, ensuring a seamless experience during your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. The hotel also provides a designated smoking area for guests who smoke. Additionally, luggage storage is available, allowing you to securely store your belongings before check-in or after check-out. With daily housekeeping, you can expect a clean and tidy room throughout your stay. Experience convenience and comfort at its best at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Convenient Transport Facilities at Four Points by Sheraton Surabaya, Tunjungan Plaza

At Four Points by Sheraton Surabaya, Tunjungan Plaza, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a seamless and hassle-free journey for guests arriving or departing from Surabaya. Additionally, guests can take advantage of the hotel's shuttle service, which provides convenient transportation to nearby attractions and shopping destinations. For those who prefer to explore the city at their own pace, Four Points by Sheraton Surabaya, Tunjungan Plaza offers car hire services. Guests can easily rent a car and embark on exciting adventures in and around Surabaya. The hotel also provides a taxi service, making it effortless for guests to travel around the city. Parking is made convenient with the hotel's valet parking service and onsite car park. Guests can rest assured knowing that their vehicles are safely parked while they enjoy their stay. Moreover, the car park is free of charge, providing added convenience for guests. Please note that car park charges may be applied for long-term parking. With its comprehensive range of transport facilities, Four Points by Sheraton Surabaya, Tunjungan Plaza ensures that guests have easy access to explore Surabaya and its surrounding areas, making their stay truly enjoyable and convenient.





Indulge in a Culinary Delight at Four Points by Sheraton Surabaya, Tunjungan Plaza

At Four Points by Sheraton Surabaya, Tunjungan Plaza, guests are treated to a wide array of dining options that cater to every palate. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where you can choose from a variety of local and international dishes. The restaurant also offers a halal menu, ensuring that all guests can enjoy their meals in accordance with their dietary preferences. For a quick bite or a relaxing cup of coffee, head to the coffee shop, where you can indulge in freshly brewed beverages and a selection of light snacks. Whether you're in the mood for a refreshing iced latte or a warm cup of cappuccino, the coffee shop has something to satisfy every caffeine craving. If you prefer to dine in the comfort of your own room, Four Points by Sheraton Surabaya, Tunjungan Plaza offers 24-hour room service, allowing you to enjoy a delicious meal or snack at any time of the day or night. The hotel also provides daily housekeeping and grocery deliveries, ensuring that you have everything you need for a comfortable and enjoyable stay. With its diverse dining facilities, Four Points by Sheraton Surabaya, Tunjungan Plaza promises to take your culinary experience to new heights.

Luxurious and Spacious Rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza

Experience ultimate comfort and luxury at Four Points by Sheraton Surabaya, Tunjungan Plaza with their diverse range of room offerings. Choose from the Deluxe King room, featuring a generous 28 square meters of space and a plush King bed for a restful night's sleep. If you prefer separate beds, the Deluxe Twin room offers 2 Single beds in the same spacious 28 square meters. For a slightly more compact yet equally comfortable option, the Guest Room is available with either a King bed or 2 Single beds in a cozy 25 square meters. When booking these exquisite rooms on Agoda, you can rest assured that you are getting the best prices available. Agoda guarantees competitive rates, ensuring that you receive the most value for your money. Additionally, booking through Agoda offers a hassle-free experience, allowing you to easily search, compare, and book your preferred room type at Four Points by Sheraton Surabaya, Tunjungan Plaza. Enjoy peace of mind knowing that your accommodation needs are taken care of, leaving you more time to focus on creating unforgettable memories during your stay in Surabaya, Indonesia.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, the bustling heart of Surabaya, Indonesia's second-largest city. Located in the heart of the city, Four Points by Sheraton Surabaya, Tunjungan Plaza offers an ideal base for exploring all that this vibrant area has to offer. Surabaya Center is known for its lively atmosphere, rich history, and diverse cultural attractions. Immerse yourself in the vibrant energy of Surabaya Center as you explore the nearby Tunjungan Plaza, one of the largest shopping malls in Southeast Asia. Indulge in a shopping spree with a wide range of international and local brands, or savor a delicious meal at one of the many restaurants and cafes. Afterward, take a stroll along Jalan Pemuda, a bustling street lined with shops, boutiques, and street food stalls. For history enthusiasts, Surabaya Center offers a glimpse into the city's past. Visit the historic House of Sampoerna, a museum and cigarette factory that showcases the city's tobacco industry. Explore the Heroes Monument, a towering structure commemorating the Battle of Surabaya, a significant event in Indonesia's struggle for independence. Whether you're a shopaholic, history buff, or simply looking to soak up the lively atmosphere, Surabaya Center has something for everyone. And with Four Points by Sheraton Surabaya, Tunjungan Plaza as your home base, you'll have easy access to all the excitement and attractions this vibrant area has to offer.

Convenient Transportation from Surabaya Airport to Four Points by Sheraton Surabaya, Tunjungan Plaza

Located in the heart of Surabaya Center, Four Points by Sheraton Surabaya, Tunjungan Plaza offers a convenient and hassle-free arrival experience for guests flying into Surabaya, Indonesia. Surabaya is served by Juanda International Airport, which is located approximately 17 kilometers away from the hotel. To reach Four Points by Sheraton Surabaya, Tunjungan Plaza from Juanda International Airport, guests have several transportation options. The most convenient and popular choice is to take a taxi or a ride-hailing service from the airport. Taxis are readily available at the designated taxi stand outside the arrival terminal. It is recommended to use reputable taxi companies or ride-hailing apps to ensure a safe and reliable journey. The journey from the airport to the hotel takes around 45 minutes, depending on the traffic conditions. Alternatively, guests can also arrange for airport transfers through the hotel. Four Points by Sheraton Surabaya, Tunjungan Plaza offers airport pick-up services at an additional cost. Guests can contact the hotel in advance to arrange for a private car or shuttle service to pick them up from the airport. This option provides a seamless and comfortable transfer directly to the hotel, without the need to worry about navigating through the city. Whether guests choose to take a taxi or arrange for an airport transfer, they can expect a pleasant journey to Four Points by Sheraton Surabaya, Tunjungan Plaza. Upon arrival, they will be greeted by the hotel's warm and attentive staff, ready to provide a memorable stay in the heart of Surabaya.

Explore Surabaya's Iconic Landmarks and Attractions near Four Points by Sheraton Surabaya, Tunjungan Plaza

Located in the heart of Surabaya, Four Points by Sheraton Surabaya, Tunjungan Plaza offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of Surabaya by visiting the nearby Sampoerna Museum. Housed in a beautifully restored Dutch colonial building, this museum showcases the fascinating history of the Sampoerna cigarette company and its impact on the city. For a breathtaking view of Surabaya, head to the Suramadu National Bridge. Spanning across the Madura Strait, this architectural marvel connects Surabaya with the island of Madura. Take a leisurely stroll along the bridge and soak in the stunning panoramic views of the city skyline and the surrounding islands. Nature lovers will appreciate the serene beauty of Bungkul Park. This urban park offers a peaceful escape from the bustling city, with lush greenery, jogging tracks, and a picturesque lake. Enjoy a picnic with friends and family or simply relax and unwind in this tranquil oasis. History enthusiasts shouldn't miss the opportunity to visit the Monkasel (Submarine Monument) and Tugu Pahlawan. The Monkasel is a decommissioned Russian submarine that has been turned into a museum, providing a unique insight into Indonesia's naval history. Tugu Pahlawan, also known as the Heroes Monument, is a towering landmark commemorating the heroes of the Battle of Surabaya. Climb to the top for a panoramic view of the city. Animal lovers can explore Surabaya's Zoo, home to a wide variety of species from around the world. Get up close and personal with elephants, tigers, orangutans, and more as you wander through the beautifully landscaped grounds. Religious landmarks in Surabaya include the Ampel Mosque and Muhammad Cheng Hoo Mosque. The Ampel Mosque is one of the oldest mosques in Surabaya and is considered a sacred site for Muslims. Muhammad Cheng Hoo Mosque, on the other hand, reflects the city's multicultural heritage and is dedicated to the Chinese admiral Cheng Ho. Lastly, don't forget to visit Jembatan Merah, a historic bridge that played a significant role during the Battle of Surabaya. This iconic landmark is a symbol of Surabaya's resilience and is a must-visit for history buffs. With its prime location near these landmarks and attractions, Four Points by Sheraton Surabaya, Tunjungan Plaza is the perfect base for exploring the vibrant city of Surabaya.

Convenient Public Transport Stations Near Four Points by Sheraton Surabaya, Tunjungan Plaza

Located in the heart of Surabaya, Four Points by Sheraton Surabaya, Tunjungan Plaza offers easy access to several public transport stations. Guests can conveniently explore the city using the nearby Semut Train Station, Gubeng Train Station, and Surabaya Kota. These train stations provide a hassle-free way to travel to various destinations within and outside the city. For those looking to explore Surabaya's cultural attractions, Sidotopo Train Station is within reach. This station serves as a gateway to visit popular landmarks such as the House of Sampoerna and the Heroes Monument. Additionally, the Ngagel and Pasar Turi Train Stations are also easily accessible from the hotel. These stations offer convenient connections to other cities in Indonesia, making it convenient for guests who wish to explore beyond Surabaya. With these public transport options, guests at Four Points by Sheraton Surabaya, Tunjungan Plaza can easily navigate the city and make the most of their stay.

Delicious Dining Options at Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza is surrounded by a variety of mouthwatering restaurants that cater to every palate. Guests can indulge in delectable Italian cuisine at Aiola Eatery or savor the rich flavors of traditional Indonesian dishes at BONCAFE MANYAR KERTOARJO and Soto Ayam 'Cak To' Undaan Wetan. Seafood lovers can feast on fresh catches at Layar Seafood KH Abdul Wahab Siamin, while those craving noodles can enjoy a steaming bowl of Kwetiau Medan at Apeng Kwetiau Medan - Kedung Doro. For a unique culinary experience, guests can try the famous Sate Klopo Ondomohen Bu Asih - Walikota Mustajab or the iconic Rawon Setan - Embong Malang. Other notable dining options include Soto Ambengan Pak Sadi, Wapo Resto - Airlangga, and Bon Ami Restaurant. With such a wide range of restaurants in the vicinity, guests at Four Points by Sheraton Surabaya, Tunjungan Plaza are spoiled for choice when it comes to dining.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Four Points by Sheraton Surabaya, Tunjungan Plaza is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away is Central Point Mall, a modern shopping complex offering a wide range of international and local brands. For those looking to immerse themselves in Indonesian culture, Mirota Batik is the perfect place to browse through a stunning selection of traditional batik clothing and accessories. Nearby, Bratang Flower Market is a vibrant and colorful market where you can find an array of fresh flowers to brighten up your day. Wisata Rasa is a must-visit for food enthusiasts, offering a variety of local delicacies and traditional snacks. Pasar Keputran is a bustling market where you can find everything from fresh produce to clothing and household items. For a more upscale shopping experience, Grand City Mall and Marvell City are just a short distance away, offering a wide range of luxury brands and entertainment options. Vintage lovers will delight in exploring Newton Vintage Store, a treasure trove of unique clothing and accessories. Pasar Genteng is another bustling market where you can find a variety of goods, from clothing to electronics. And of course, Plaza Tunjungan, one of Surabaya's largest shopping malls, is right at your doorstep, offering an extensive selection of shops, restaurants, and entertainment venues. With such a diverse range of shopping landmarks surrounding the hotel, Four Points by Sheraton Surabaya, Tunjungan Plaza is the perfect destination for a shopping getaway.

Affordable Luxury: Experience Four Points by Sheraton Surabaya, Tunjungan Plaza

Indulge in the perfect blend of luxury and affordability at Four Points by Sheraton Surabaya, Tunjungan Plaza. With an average room price of just $91, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28. At Four Points by Sheraton Surabaya, Tunjungan Plaza, you can enjoy a world-class experience without breaking the bank. Immerse yourself in the stylish and contemporary ambiance of the hotel, where every detail has been carefully curated to ensure your utmost comfort. From spacious and well-appointed rooms to state-of-the-art amenities, this hotel offers everything you need for a memorable stay. Indulge in the hotel's exceptional facilities, including a fitness center, swimming pool, and spa, where you can unwind and rejuvenate after a long day of exploring Surabaya. With its convenient location near Tunjungan Plaza, one of the city's premier shopping destinations, you'll have easy access to a wide range of dining, entertainment, and retail options. Experience the best of Surabaya without compromising on quality or budget. Book your stay at Four Points by Sheraton Surabaya, Tunjungan Plaza today and discover why it's the perfect choice for both business and leisure travelers.

Fantastic Stay at Four Points by Sheraton Surabaya, Tunjungan Plaza

Guests of Four Points by Sheraton Surabaya, Tunjungan Plaza have raved about their fantastic stay at this hotel. From the lovely pool area to the kind and friendly staff, every aspect of their experience has been top-notch. The breakfast at the hotel is highly recommended, with a wide variety of delicious options to choose from. The comfortable rooms and excellent environment make for a truly enjoyable stay. The staff are not only helpful but also friendly, ensuring that guests feel welcome and well taken care of. With its great location, good facilities, and outstanding food, this hotel has left a lasting impression on its guests. The cleanliness of the hotel and the warm and friendly staff further add to the positive experience. Overall, Four Points by Sheraton Surabaya, Tunjungan Plaza is a very good hotel to stay at, with exceptional service and a convenient location next to a mall.

Exceptional Customer Ratings for Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza has received exceptional customer ratings, making it a top choice for travelers visiting Surabaya, Indonesia. With an impressive overall rating of 9.2, guests have consistently praised this hotel for its outstanding service and excellent value. One of the standout features of this hotel is its impeccable cleanliness, which has earned a remarkable rating of 9.3. Guests can expect spotless and well-maintained rooms, ensuring a comfortable and enjoyable stay. The attention to detail and high standards of cleanliness are evident throughout the entire property, creating a welcoming and hygienic environment for guests. The hotel's location is another aspect that has received rave reviews, with an impressive rating of 9.6. Situated in the heart of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests are here for business or leisure, the convenient location of Four Points by Sheraton Surabaya, Tunjungan Plaza allows them to explore the city with ease.

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Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Breakfast

47 mentions

Housekeeping

43 mentions

Food & Dining

9 mentions

Swimming Pool

9 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • On-site entertainment
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegan
  • Buffet
Restaurants on site
Lime Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

JL. Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia, 60261
Exceptional
Location

9.6

Airports
  • Juanda International Airport (SUB)
    14.1 km
  • Abdul Rachman Saleh Airport (MLG)
    75.2 km
Public transportation
  • Gubeng Train Station
    1.5 km
  • Pasar Turi Train Station
    1.6 km
Hospital or clinic
  • Puskesmas Kedungdoro
    280 m
Shopping
  • Tunjungan Plaza
    330 m
Convenience store
  • Indomaret
    370 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    330 m
  • Monkasel (Submarine Monument)
    1.6 km
  • Tugu Pahlawan
    1.7 km
  • Suramadu National Bridge
    2.2 km
  • Bungkul Park
    3.3 km
  • Sampoerna Museum
    3.4 km
  • Surabaya Town Square
    3.8 km
  • Surabaya's Zoo
    4.0 km
  • Pakuwon Food Festival
    7.1 km
  • Masjid Nasional Al Akbar Surabaya
    8.8 km
Nearby landmarks
  • Plaza Tunjungan
    140 m
  • Gramedia Bookstore
    140 m
  • Wartel Shops
    140 m
  • Tunjungan Mall
    190 m
  • Top Ten & Coyote Bar
    230 m
  • KidZoona
    250 m
  • Puskesmas Kedungdoro
    280 m
  • DAISO
    280 m
  • Wisata Rasa
    290 m
  • Kantor Garuda Indonesia
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee346000 IDR
  • Distance from city center0 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)250000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Room voltage220
  • Year property opened2016
Parking
  • Daily parking fee50000 IDR

Reviews of Four Points by Sheraton Surabaya, Tunjungan Plaza from real guests

Provided by verified guests of

Agoda logo
9.1
Location9.6
Cleanliness9.3
Service9.3
Facilities9.0
Value for money9.0
High score for Surabaya
Rating
9+ Exceptional (582)
8-9 Excellent (99)
7-8 Very Good (126)
6-7 Good (22)
<6 Below Expectation (15)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 844 verified guest comments
12345
10.0
Exceptional
Yen from Indonesia
Couple
Guest Room, 1 King
Stayed 2 nights in August 2023

Enjoyable Staycation”

My husband and I stayed here for 2 nights in room 2258, which had a stunning night view. We came to Surabaya for my husband's work and all the staff, from the entrance to the restaurant, were very friendly and kind. Our room was very comfortable, clean, and had a beautiful view at night, just as we had requested. The breakfast menu was extensive and delicious, and we were even offered food according to our requests by one of the Lime restaurant staff, Bu Danik. We were served a special rawon and some traditional cakes that were very Indonesian and super tasty. Moreover, the hotel is connected to Tunjungan Plaza, which made us very happy as we could shop or find other food options. We recommend this hotel to everyone as it is the most comfortable and best place to stay. Keep up the good work, we give it 5 stars! Thank you to everyone 😊🙏

Reviewed September 03, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Holie from Australia
Family with young children
Guest room, 2 Double
Stayed 3 nights in September 2022

A very pleasant short stay”

We were in Surabaya to visit family. We chose this hotel for its location (close to my family’s home) and the convenience of being next door to Tunjungan Plazas. The rooms are bright, clean, modern. The staff is friendly and helpful. On the first morning, Bapak Adib and another gentleman (who I failed to learn the name of) came to our table and asked us if there was anything we would like to have that we couldn’t find among the breakfast spread (which is a masive spread!). I told them that I missed having Rujak Cingur and Es Cendol. The next morning, they specifically brought them to my table. That’s what I call going above and beyond!! Will definitely stay here again next time we come for a visit.

Reviewed September 20, 2022
9.6
Exceptional
Mohamad from Singapore
Family with young children
Guest room, 2 Double
Stayed 2 nights in June 2024

Pleasant stay”

Our stay at this hotel is superb. Everything Tip Top. From the staff at the Entrance to the one receiving us at the reception and also the staff at the staffs at the restaurant where we have our breakfast is very helpful and friendly especially Lena. The room and facilities all good. Even the cleaning staff are well trained and polite. Overall we have a wonderful experience staying in this Four Points hotel. Will definitely come again.

Reviewed June 19, 2024
10.0
Exceptional
Nita from Indonesia
Family with young children
Larger Guest room, 1 King
Stayed 2 nights in June 2024

Our fav Hotel ”

This was our first time stayed in this wonderful hotel..Our check in time was fast and thank you to Miss Friska who gave us wide,clean and amazing city view in 16th floor,and also the cute welcome snacks.Thank you to Miss Nadia who cleaned our room so well. The breakfast menu were various and yummy.Thank you to Mr Leo as a chef and all the staffs there who were helpful and friendly. The hotel location was perfect and easy to find blue bird taxis. This will be our fav hotel in Surabaya and we surely will come back soon. Thank you Four Points Hotel .

Reviewed June 30, 2024
9.2
Exceptional
Pristanova from Indonesia
Family with teens
Guest room, 2 Double
Stayed 1 night in March 2023

Best Staff”

Spent a night with my family and at first glance, the room was clean and pretty standard. The amenities was just okay. Room was not spacious but still had space to move about freely. The view from my room is towards the city and it's also not too spectacular. Bed was comfy. Everything at that point had seemed to be average and a bit too pricey for the room we booked UNTIL we went for breakfast the following morning. The buffet was delicious and had interesting & lots of options, ranging from local cuisine to Western and Japanese food (they even had Indomie bar with premium toppings). I especially enjoyed the soup, the porridge and the healthy juice. BUT the ultimate winning factor is this one very kind and attentive dining staff (shout-out to mba Lena) who came to serve my parents with great hospitality. She was Soo nice that my family agree the dining experience is what topped the whole stay. But I have to tell you every staff from the security to the front desk were all kind and attentive. So, for the sake of the buffett, the location, and the hospitality, I'll 10/10 recommend this place.

Reviewed May 16, 2023
12345
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