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Citymax Hotel Bur Dubai

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kuwait Street, Bur Dubai, Dubai, United Arab Emirates, 116121

Highlights

Ideal location

- Bur Dubai location offers easy access to shopping, restaurants and att...

Great place to stay and enjoy
Great swimming pool

- Rooftop pool offers city views and a relaxing spot for guests, though...

Highly rated by business travelers

We always stay in Citymax for trade show events.
Top property facilities

Money worth and useful facilities

- Front‑desk and other staff (Lee, Clarisse, Mary, Nandu, Li, Sunny, Hus...

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Citymax Hotel Bur Dubai — ideal for two — trendy budget‑chic base near Dubai Creek and traditional souks. Features rooftop pool with skyline views, lively rooftop bar, multi‑cuisine dining and entertainment. In historic Bur Dubai, this hotel is ideal for two travelers—minutes from Dubai Museum, Al Fahidi and riverside cafés, with metro access for quick city trips. Rooms feature air conditioning, free Wi‑Fi, in‑room safes, rain showers and luxury toiletries; select rooms offer sweeping city views. Private in‑room breakfast is available. Guests can relax at the sparkling pool or join curated local tours to explore markets and culture. Nearby highlights: Dubai Frame, Dubai Spice Souk and Karama Market for shopping and souvenirs. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 8.0
Cleanliness 7.8
Value for money 7.7
Service 7.6

Based on 15,445 verified reviews

Location

8.0

Cleanliness

7.8

Value for money

7.7

Service

7.6

Facilities

7.4

Room comfort and qua...

7.1

  • "The hotel is very well maintained, clean, and comfortable."
  • "The breakfast spread was excellent with plenty of options."
  • "Breakfast was delicious with plenty of options."
  • "I highly recommend it to anyone looking for a great stay!"
  • "I will definitely be returning to this hotel in the future."
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Nearest transportation options

Sharaf DG Metro Bus Stop 2 1 is within 0.85 km

ADCB is within 0.92 km

See map

8.0Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 63 places in walking distance!

Parking
FREE
Walkable places
Jyothis
180 m
Al Khaleej Centre
200 m
Al Attar Shopping Mall
500 m
Orange Express Mini Mart
510 m
Popular landmarks
Dubai Creek
1.7 km
The Dubai Mall
5.9 km
Dubai Aquarium & Underwater Zoo
6.2 km
Burj Khalifa
6.2 km
The Dubai Fountain
6.4 km
Closest landmarks
Standard Chartered Bank
260 m
Aster Hospital Mankhool
350 m
IVF & Women Clinic
570 m
Al Rafa Hospital
580 m
Al Rais Shopping Centre
700 m

Good to know

Value for money7.7
Distance to city center03km
Location rating8.0
Nearest airportDubai International Airport (DXB)
Distance to airport7.4 km

Select your room

1/13

Standard Room

20 m²/215 ft²
Max 2 adults
1 queen bed
Preferred by Couples
  • City view

1/10

Interconnecting Family Rooms

20 m²/215 ft²
Max 4 adults
1 queen bed / 2 single beds
Fits groups
  • City view

  • 2 bedrooms

1/8

Family Room - Non-Smoking

20 m²/215 ft²
Max 2 adults
1 queen bed and 1 sofa bed
Fits groups
  • City view

1/8

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

40 m²/431 ft²
Max 6 adults
1 queen bed and 2 single beds
Fits groups
  • City view

1/7

Twin Beds Standard Room

20 m²/215 ft²
Max 2 adults
2 single beds
  • City view

1/6

Double Room-Includes 20% Off Food&Beverage (Excluding In-Room Dining)<1>

20 m²/215 ft²
Max 3 adults
1 double bed
  • City view

1/5

Double Room-Includes 20% Off Food&Beverage (Excluding In-Room Dining)

20 m²/215 ft²
Max 3 adults
1 double bed
1/3

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

Max 6 adults
2 double beds
Fits groups
  • City view

1/1

Classic Double Room

20 m²/215 ft²
Max 3 adults
1 king bed
  • City view

1/1

Standard Room 1 Queen Bed Non Smoking

20 m²/215 ft²
Max 3 adults
1 queen bed

Frequently asked questions

For your convenience when traveling around the city, Citymax Hotel Bur Dubai offers shuttle service right where you need it making it simple for you to get to places smoothly.

While lounging at Citymax Hotel Bur Dubai, delight in your evening or night out at Velvet Lounge to get the most out of your nightlife.

While remaining at Citymax Hotel Bur Dubai, take joy in your morning or evening stroll at nearby park which include AL HUDAIBA COMMUNITY PARK, Zabeel Park, and park deira duabi.

The typical room rate for Citymax Hotel Bur Dubai in the past month is 125.51 AED, compared to city's average of 428.72 AED.

Citymax Hotel Bur Dubai accepts up to 3, with payment card options such as MasterCard, Visa, and UnionPay.

Past business travelers that have stayed at this property have given Citymax Hotel Bur Dubai an average rating of 7.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Citymax Hotel Bur Dubai an average rating of 7.4. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Citymax Hotel Bur Dubai an average rating of 7.4. You can look up more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Sharaf DG Metro Bus Stop 2 1, 852.47 m away from Citymax Hotel Bur Dubai.

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More about Citymax Hotel Bur Dubai

More about Citymax Hotel Bur Dubai

Discover the Vibrant City of Dubai at Citymax Hotel Bur Dubai

Located just 3 kilometers from the bustling city center, Citymax Hotel Bur Dubai offers a convenient and affordable stay in the heart of Dubai, United Arab Emirates. With its prime location, guests can easily explore the vibrant city and its iconic attractions, including the Burj Khalifa, Dubai Mall, and Jumeirah Beach. Check-in at Citymax Hotel Bur Dubai begins at 2:00 PM, allowing guests plenty of time to settle in and start their Dubai adventure. The hotel features 691 well-appointed rooms, providing a comfortable and relaxing atmosphere for both leisure and business travelers. Each room is designed with modern amenities and stylish decor, ensuring a pleasant stay for every guest. Families traveling with young children will appreciate Citymax Hotel Bur Dubai's child policy. Children between the ages of 2 to 4 can stay free of charge, making it an ideal choice for families looking for a budget-friendly accommodation option. Whether you're traveling with little ones or exploring the city as a couple, Citymax Hotel Bur Dubai offers a welcoming and family-friendly environment.

Unwind and Indulge in Citymax Hotel Bur Dubai's Vibrant Entertainment Facilities

Citymax Hotel Bur Dubai offers a plethora of entertainment facilities that are sure to keep you entertained throughout your stay. Whether you're looking to relax, socialize, or indulge in some retail therapy, this hotel has it all. Step into the hotel's vibrant shops and explore a variety of retail options. From trendy fashion boutiques to charming souvenir shops, you'll find something for everyone. Discover unique treasures to take back home or pick up some stylish additions to your wardrobe. After a day of exploring the city, head to the hotel's bar and unwind with a refreshing drink. The bar offers a lively atmosphere, perfect for mingling with fellow travelers or enjoying a quiet evening alone. Sip on expertly crafted cocktails, sample a wide selection of beers, or indulge in a glass of fine wine as you soak in the vibrant ambiance. Additionally, Citymax Hotel Bur Dubai also features a gift/souvenir shop, where you can find a wide range of unique mementos to commemorate your stay. Whether you're looking for traditional Arabian souvenirs or contemporary gifts, this shop has it all. Take home a piece of Dubai's rich culture and create lasting memories. With its diverse range of entertainment facilities, Citymax Hotel Bur Dubai ensures that your stay is filled with excitement, relaxation, and unforgettable experiences.

Stay Active and Energized at Citymax Hotel Bur Dubai

At Citymax Hotel Bur Dubai, we understand the importance of staying active and energized during your stay. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is equipped with modern cardio and strength training equipment, ensuring you can maintain your workout routine even while traveling. Whether you prefer jogging on the treadmill, lifting weights, or getting your heart pumping on the elliptical, our fitness center has everything you need to stay in shape. For those who enjoy outdoor activities, our poolside bar is the perfect spot to soak up the sun while sipping on refreshing drinks. Take a dip in our sparkling swimming pool to cool off or simply relax on the comfortable loungers by the poolside. It's an ideal place to unwind and rejuvenate after a long day of exploring the vibrant city of Dubai. If you're up for a friendly competition, head over to our dart board area. Challenge your friends or fellow guests to a game of darts and showcase your accuracy and precision. It's a great way to bond with others and have some fun during your stay. To make your stay even more convenient, we offer a complimentary fitness center for all our guests. So you can work up a sweat and stay fit without any additional cost. Stay active, stay energized, and make the most of your stay at Citymax Hotel Bur Dubai!

Convenience Facilities at Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy a delicious meal or snack at any time of the day or night, right in the comfort of their own room. The hotel also provides laundry service and dry cleaning facilities, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added convenience, Citymax Hotel Bur Dubai offers safety deposit boxes to keep guests' valuables secure, as well as luggage storage facilities for those arriving early or departing late. The hotel's concierge service is available to assist guests with any queries or requests, ensuring a seamless and enjoyable stay. Guests can stay connected with complimentary Wi-Fi available in all rooms and public areas. Additionally, there is a designated smoking area for guests who smoke. The hotel also features a vending machine, providing quick and easy access to snacks and beverages. With daily housekeeping services, guests can expect a clean and tidy room throughout their stay. Whether traveling for business or leisure, Citymax Hotel Bur Dubai's convenience facilities cater to the needs of all guests, ensuring a comfortable and hassle-free experience.

Convenient Transport Facilities at Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai offers a range of transport facilities to ensure a hassle-free stay for guests. For those arriving by air, the hotel provides convenient airport transfer services, making the journey from the airport to the hotel seamless and comfortable. Additionally, guests who choose to drive can take advantage of the onsite car park, offering a secure and convenient parking solution. The hotel also offers a shuttle service, allowing guests to easily explore the vibrant city of Dubai and its popular attractions. Whether you prefer to drive yourself or rely on the hotel's transportation services, Citymax Hotel Bur Dubai ensures that parking is stress-free with self-parking options available. Best of all, the car park is free of charge, allowing guests to save on additional expenses during their stay. With these transport facilities, guests can focus on enjoying their time in Dubai without worrying about logistics.

Modern Comforts and Entertainment at Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai offers a range of room facilities that ensure a comfortable and enjoyable stay for its guests. Each room is equipped with state-of-the-art air conditioning, allowing you to adjust the temperature to your preference and escape the Dubai heat. The rooms also feature a television with satellite/cable TV channels, providing a wide selection of entertainment options for your enjoyment. Whether you want to catch up on your favorite shows or stay updated with the latest news, the television in your room has got you covered. Additionally, a refrigerator is available in every room, allowing you to store and chill your favorite beverages and snacks, ensuring you have everything you need within arm's reach. With these modern comforts and entertainment options, Citymax Hotel Bur Dubai guarantees a relaxing and convenient stay for all its guests.

Delightful Dining at Citymax Hotel Bur Dubai

Indulge in a culinary journey at Citymax Hotel Bur Dubai with its impressive range of dining facilities. Start your day with a delicious breakfast buffet at the hotel's restaurant, where you can savor a wide selection of continental dishes to kickstart your morning. For those seeking a quick caffeine fix or a casual meeting spot, the coffee shop offers a cozy ambiance and a variety of hot beverages to choose from. If you prefer the convenience of dining in the comfort of your room, the 24-hour room service is at your disposal, ensuring that you can satisfy your cravings at any time of the day. For guests who enjoy cooking their own meals, the shared kitchen provides a convenient space equipped with modern amenities. Citymax Hotel Bur Dubai also caters to the needs of Muslim guests with its halal restaurant, serving delectable halal dishes prepared with the finest ingredients. With daily housekeeping, you can rest assured that your dining experience will be complemented by a clean and tidy environment. Whether you are a food enthusiast or simply looking for a satisfying meal, Citymax Hotel Bur Dubai's dining facilities are sure to impress.

Comfortable and Convenient Room Options at Citymax Hotel Bur Dubai

Discover a variety of thoughtfully designed rooms at Citymax Hotel Bur Dubai, each offering a cozy 20 square meters of space. Whether you're traveling solo or with family, you can choose from our Standard Room with a comfortable Queen Bed or Twin Beds, perfect for restful nights. For those traveling with loved ones, the Family Room – Non-Smoking provides the ideal setting with a Queen Bed or Sofa Bed, ensuring everyone has enough space to unwind. Additionally, our Interconnecting Family Rooms feature a Queen Bed and two Single Beds, making it easy to stay close while enjoying privacy and comfort. Booking these rooms through Agoda guarantees you the best prices available, allowing you to enjoy your stay without worry. The platform offers a seamless and hassle-free booking experience, so you can focus on exploring Dubai while we take care of your accommodation needs. Choose Citymax Hotel Bur Dubai for a convenient, budget-friendly stay with the confidence of securing the best deal possible.

Discover the Vibrant Charm of Bur Dubai in Dubai

Located in the heart of Dubai, Citymax Hotel Bur Dubai offers a prime location for exploring the vibrant neighborhood of Bur Dubai. With its rich history, diverse culture, and exciting attractions, this area is a must-visit for travelers seeking an authentic Dubai experience. Step outside the hotel and immerse yourself in the bustling streets of Bur Dubai. Explore the historic Al Fahidi District, also known as Bastakiya, which is famous for its traditional Arabian architecture and charming wind towers. Take a stroll along the narrow alleyways lined with art galleries, quaint cafes, and boutique shops, offering a glimpse into Dubai's past. For a taste of local culture, visit the Dubai Museum, housed in the Al Fahidi Fort. Discover the city's fascinating heritage through interactive exhibits, archaeological artifacts, and historical displays. Just a short distance away, you'll find the vibrant textile souk, where you can browse through a colorful array of fabrics, silks, and traditional garments. Bur Dubai is also home to the lively Meena Bazaar, a bustling market filled with shops selling everything from spices and jewelry to textiles and electronics. Indulge in a shopping spree and haggle for the best deals, or simply soak up the vibrant atmosphere and enjoy the sights and sounds of this vibrant neighborhood. After a day of exploring, unwind at one of the many restaurants and cafes that dot the area. From traditional Emirati cuisine to international flavors, Bur Dubai offers a diverse culinary scene to satisfy every palate. With its blend of history, culture, and vibrant energy, Bur Dubai is a captivating neighborhood that offers a truly immersive Dubai experience. Whether you're a history buff, a shopaholic, or a food lover, this area has something to offer everyone. Stay at Citymax Hotel Bur Dubai and discover the charm of Bur Dubai right at your doorstep.

Convenient Transportation Options from the Nearest Airports to Citymax Hotel Bur Dubai

When it comes to reaching Citymax Hotel Bur Dubai from the nearest airports in Dubai, United Arab Emirates, travelers have a variety of convenient transportation options to choose from. Dubai International Airport (DXB) is the closest airport to the hotel, located approximately 8 kilometers away. One of the easiest ways to reach Citymax Hotel Bur Dubai from the airport is by taking a taxi. Taxis are readily available outside the airport terminals and offer a hassle-free and comfortable ride to the hotel. Alternatively, travelers can also opt for the Dubai Metro, which connects the airport to various parts of the city. The nearest metro station to the hotel is Al Fahidi Metro Station, which is just a short walk away. Another airport option is Al Maktoum International Airport (DWC), located around 58 kilometers from Citymax Hotel Bur Dubai. From this airport, travelers can also choose to take a taxi or use the Dubai Metro. However, it is important to note that the metro does not directly connect to Al Maktoum International Airport, so travelers may need to take a taxi or a bus to the nearest metro station, such as Ibn Battuta Metro Station, and then continue their journey to the hotel. Overall, whether you arrive at Dubai International Airport or Al Maktoum International Airport, reaching Citymax Hotel Bur Dubai is a breeze with the various transportation options available. From taxis to the convenient Dubai Metro, travelers can easily make their way to this centrally located hotel in Bur Dubai.

Discover the Rich Heritage and Modern Attractions near Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai is perfectly situated in the heart of Dubai, surrounded by a wealth of landmarks and attractions that showcase the city's rich heritage and modern allure. Just a short distance away, you will find Dubai Creek, a historic waterway that offers a glimpse into the city's past. Take a leisurely stroll along its banks and admire the traditional wooden dhows that still sail its waters, or hop on an Abra boat to experience a traditional mode of transportation. For those interested in history and culture, the Dubai Museum & Al Fahidi Fort is a must-visit attraction. Housed in a stunning 18th-century fort, this museum provides a fascinating insight into Dubai's transformation from a small fishing village to a bustling metropolis. Explore the exhibits that showcase the city's heritage, including traditional artifacts, archaeological findings, and interactive displays. If you're looking for a unique experience, head to the Dubai Frame, an architectural marvel that offers panoramic views of the city's iconic skyline. Step into the future as you ascend to the top of this massive frame and gaze out at the contrasting views of old and new Dubai. For a fun-filled day with the family, the Dubai Dolphinarium is just a short distance away. Watch mesmerizing dolphin and seal shows, and even get the chance to swim with these intelligent creatures. Take a step back in time as you wander through the Bastakia Quarter, a charming neighborhood filled with traditional Arabian architecture and winding alleyways. Explore the art galleries, boutique shops, and cafes that line the streets, and immerse yourself in the rich cultural heritage of Dubai. Nearby, you'll also find the bustling Meena Bazaar, a vibrant market where you can haggle for spices, textiles, and souvenirs. For a touch of magic, visit the Dubai Garden Glow, a unique attraction that combines art, nature, and technology. Marvel at the illuminated structures, including a replica of the Burj Khalifa made entirely of recycled materials, and enjoy interactive exhibits and entertainment for all ages. If you need to visit a consulate during your stay, the Consulate General of Syria and the German Limbtech Orthopaedic are conveniently located near the hotel. With its prime location surrounded by these landmarks and attractions, Citymax Hotel Bur Dubai is the perfect base for exploring the best of what Dubai has to offer.

Convenient Public Transport Stations near Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai is strategically located near several public transport stations, making it an ideal choice for travelers looking to explore Dubai with ease. The hotel is within walking distance of ADCB Metro Station, Al Jafiliya Metro Station, and Dubai Healthcare City Metro Station, providing guests with convenient access to the city's efficient metro network. These stations connect to various popular destinations in Dubai, including the iconic Burj Khalifa, Dubai Mall, and Dubai Marina. For those preferring to travel by bus, Citymax Hotel Bur Dubai is also close to Al Ghubaiba Bus Station, a major hub for intercity and local buses. This station offers a wide range of routes, allowing guests to easily explore Dubai's diverse neighborhoods, from the historic district of Al Fahidi to the bustling shopping hub of Burjuman. Whether you prefer the convenience of the metro or the flexibility of the bus, Citymax Hotel Bur Dubai's location ensures that you have multiple options for getting around the city. With the nearby metro and bus stations, you can effortlessly navigate Dubai's vibrant streets and discover its many attractions and landmarks.

A Culinary Adventure Awaits

Citymax Hotel Bur Dubai is surrounded by an array of diverse and enticing restaurants that will take your taste buds on a culinary adventure. Just a short stroll away, you'll find Arabian Tea House Restaurant & Cafe - Al Fahidi, where you can indulge in traditional Emirati cuisine in a charming courtyard setting. For those craving mouthwatering kebabs, Al Ustadı Special Kebab is a must-visit, serving up delicious and authentic Persian dishes. If you're in the mood for some flavorful Indian fare, head to Sthan - Food Beyond Borders, where you can savor a variety of dishes inspired by different regions of India. For a taste of Pakistani cuisine, ZAM ZAM MANDI RESTAURANT in Al Karama is the place to go, offering delectable mandi dishes that are sure to satisfy your cravings. Whether you're in the mood for local delicacies or international flavors, the surrounding restaurants near Citymax Hotel Bur Dubai have something to suit every palate.

Shop 'til you drop at Citymax Hotel Bur Dubai

Located in the heart of Dubai, Citymax Hotel Bur Dubai is surrounded by a plethora of shopping landmarks. Just a stone's throw away, you'll find Al Attar Shopping Mall, Al Khazna Centre, and Al Ain Center Computer Plaza, offering a wide range of electronics, fashion, and accessories. For those looking to immerse themselves in art and culture, Al Musalla tower and Al Abbar Art Gallery are must-visit destinations. And if you're in the mood for some retail therapy, Tape à l’Oeil, Al Attar Shopping Centre, Al-Ain Shopping Centre, Al Rais Shopping Centre, and Dune Centre are all within walking distance. With such a diverse selection of shopping options, guests at Citymax Hotel Bur Dubai will have no shortage of retail adventures during their stay.

Affordable Luxury at Citymax Hotel Bur Dubai

Experience the best value for your money at Citymax Hotel Bur Dubai, where luxury meets affordability. With an average price of just $54 per room, you can enjoy a comfortable and stylish stay without breaking the bank. Compared to the average price of a hotel room in Dubai, which is $165, Citymax Hotel Bur Dubai offers unbeatable savings without compromising on quality or convenience. Nestled in the heart of Dubai, this modern and vibrant hotel provides a range of amenities and services that cater to both business and leisure travelers. From spacious and well-appointed rooms to a rooftop pool with stunning city views, Citymax Hotel Bur Dubai offers a truly memorable experience at an exceptional price. Whether you're visiting Dubai for business or pleasure, Citymax Hotel Bur Dubai is the perfect choice for budget-conscious travelers who refuse to compromise on comfort and style. Book your stay today and discover why this hotel is a favorite among savvy travelers seeking affordable luxury in the bustling city of Dubai.

Friendly Staff, Clean Rooms, and Excellent Service

Citymax Hotel Bur Dubai has received numerous positive customer reviews highlighting the friendliness of the staff, cleanliness of the rooms, and excellent service. Guests have praised the hotel for its well-maintained and clean rooms, ensuring a comfortable stay for all. The staff at the hotel are known for their friendliness and kindness, always going above and beyond to assist guests with their needs. Additionally, the hotel's service is highly regarded, with guests mentioning the helpfulness of the staff and the delicious food served. The hotel's amenities are also praised, providing a great overall experience. With its nice and clean facilities, polite and helpful staff, and convenient location, Citymax Hotel Bur Dubai comes highly recommended by its satisfied guests.

Exceptional Value and Great Location at Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai has received consistently positive customer ratings, making it a top choice for travelers seeking exceptional value and a great location in Dubai. With an overall rating of 7.5, guests have praised the hotel for its affordability and excellent value for money. The hotel's convenient location in the heart of Bur Dubai has also received high praise, with a rating of 7.8. This makes it an ideal choice for both business and leisure travelers who want easy access to Dubai's top attractions, shopping malls, and entertainment venues. In addition to its unbeatable value and prime location, Citymax Hotel Bur Dubai also excels in cleanliness and staff performance. With a rating of 7.7 for cleanliness, guests have consistently commended the hotel's efforts in maintaining a spotless environment. The dedicated and friendly staff at the hotel have also received glowing reviews, with a rating of 7.4 for staff performance. Guests have praised the hotel's attentive and helpful staff, who go above and beyond to ensure a comfortable and enjoyable stay for every guest. With its exceptional value, great location, cleanliness, and outstanding staff performance, Citymax Hotel Bur Dubai is a top-rated choice for travelers looking for an affordable and comfortable stay in Dubai. Book your stay now and experience the best of what Dubai has to offer at this highly recommended hotel.

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Amenities and facilities

Very good7.4

Facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Nightclub
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Soup in restaurant
  • Vegetarian restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
City Cafe
  • Cuisine: International
  • Menu: A-la-carte
Claypot
  • Cuisine: Indian
  • Menu: Buffet, A-la-carte
Sizzling Wok
  • Cuisine: Asian
  • Menu: Buffet
Huddle Sports Bar & Grill
  • Cuisine: International, Grill/BBQ
  • Menu: Buffet
Lavazza Cafe
  • Cuisine: International
  • Menu: Buffet

Location

Kuwait Street, Bur Dubai, Dubai, United Arab Emirates, 116121

Excellent8.0

Location

Airports
  • Dubai International Airport (DXB)
    7.4 km
  • Sharjah International Airport (SHJ)
    24.3 km 42 min drive
Public transportation
  • Sharaf DG Metro Bus Stop 2 1
    850 m
  • ADCB
    920 m
Hospital or clinic
  • Aster Hospital Mankhool
    350 m
Shopping
  • The Dubai Mall
    5.9 km
Convenience store
  • Circle K
    2.3 km 8 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dubai Creek
    1.7 km
  • The Dubai Mall
    5.9 km
  • Dubai Aquarium & Underwater Zoo
    6.2 km
  • Burj Khalifa
    6.2 km
  • The Dubai Fountain
    6.4 km
  • Burj Al Arab
    16.3 km
  • Ski Dubai
    17.6 km
  • Atlantis Aquaventure Waterpark
    21.6 km
  • Dubai Miracle Garden
    21.8 km
Nearby landmarks
  • Jyothis
    180 m
  • Al Khaleej Centre
    200 m
  • Standard Chartered Bank
    260 m
  • Aster Hospital Mankhool
    350 m
  • Al Attar Shopping Mall
    500 m
  • Orange Express Mini Mart
    510 m
  • IVF & Women Clinic
    570 m
  • Al Rafa Hospital
    580 m
  • Al Rais Shopping Centre
    700 m
  • Baqer Mohebi Supermarket
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Wi-Fi/Internet access is available at no additional charge for one device per room.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center03km
  • Travel time to airport (minutes)15
  • Airport transfer fee150 AED
Extras
  • Breakfast charge (unless included in room price)26 AED
The property
  • Year property opened2010
  • Number of floors7
  • Room voltage220
  • Number of rooms 691
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name639949

Property announcements

The property swimming pool will be temporarily closed until 30th June 2026.

Reviews of Citymax Hotel Bur Dubai from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 4.0
  • 10
  • 8.0

Most recent

From 8,045 reviews

  • Location score 8 out of 10
    Location8.0
  • Cleanliness score 7.8 out of 10
    Cleanliness7.8
  • Value for money score 7.7 out of 10
    Value for money7.7
  • Service score 7.6 out of 10
    Service7.6
  • Facilities score 7.4 out of 10
    Facilities7.4
  • Room comfort and quality score 7.1 out of 10
    Room comfort and quality7.1

Review summary

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Guests have praised the hotel for its exceptional staff service. They have also complimented its neat and tidy rooms which are well-maintained by housekeeping. The hotel is conveniently located with easy access to nearby Dubai Mall, Meena Bazaar, and other landmarks. It is also centrally located with transportation and an ATM machine readily available at the entrance.

Some guests have reported poor maintenance of the building and rooms. The hotel floor carpets have a bad smell. Few guests have also mentioned unfriendly and uncooperative staff.

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Room Type
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Show reviews that mention 

Service

Mentioned in 240 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Cleanliness

Mentioned in 128 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Location

Mentioned in 89 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Value for money

Mentioned in 66 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Check in

Mentioned in 54 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

Room comfort

Mentioned in 54 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Soundproofing

Mentioned in 31 reviews
sentiment-positive-indicator
6% Positive
sentiment-negative-indicator
93% Unfavourable

Room size

Mentioned in 29 reviews
sentiment-positive-indicator
24% Positive
sentiment-negative-indicator
75% Unfavourable

Breakfast

Mentioned in 27 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable
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  1. 10.0
    Exceptional
    MOHAMMAD from India
    Couple
    Twin Beds Standard Room
    Stayed 4 nights in January 2026

    “⭐⭐⭐⭐⭐ Excellent Stay – Highly Recommended”

    My wife and I stayed at Citymax Hotel Bur Dubai from 13th to 17th January, and our experience was truly excellent. The hotel is very well maintained, clean, and comfortable. The room was neat, hygienic, and thoughtfully arranged, providing a relaxing atmosphere after long days of sightseeing. Housekeeping was prompt and efficient, ensuring everything remained fresh and pleasant throughout our stay. The staff deserve special appreciation. From check-in to check-out, everyone was courteous, professional, and always ready to help with a smile. Their hospitality made us feel welcome and comfortable at all times. The location is another strong advantage. Being situated in Bur Dubai, the hotel offers easy access to metro stations, shopping areas, restaurants, and major tourist attractions. This made our travel around Dubai very convenient. The breakfast was good, with a decent variety to suit different tastes, and the dining area was clean and well managed. Overall, Citymax Hotel Bur Dubai offers excellent value for money, especially for families, senior couples, and tourists looking for comfort, cleanliness, and a prime location. We are very satisfied with our stay and would happily choose this hotel again on our next visit to Dubai

    Reviewed January 17, 2026
  2. 10.0
    Exceptional
    Aboobacker from United Arab Emirates
    Couple
    Twin Beds Standard Room
    Stayed 1 night in June 2026

    “Exceptional”

    Very good value for money. They extended my stay 2 hrs and front office staffs are very pleasing personality

    Reviewed June 18, 2026
  3. 10.0
    Exceptional
    Niño from United Arab Emirates
    Solo traveler
    Twin Beds Standard Room
    Stayed 1 night in May 2026

    “Citymax Hotel Bur Dubai”

    The hotel staff are incredibly friendly and efficient, special mentioned to MS. CLARISSE. The room amenities were nicely done, spacious and room were very comfortable. The sleep quality was excellent and the mattress felt like sleeping at home. Thank you Citymax Hotel Bur Dubai for the wonderful experience. 😊

    Reviewed May 06, 2026
  4. 9.6
    Exceptional
    Zishawn from United States
    Couple
    Standard Room
    Stayed 2 nights in October 2024

    “6th Stay”

    Newer hotel, fairly clean, great staff, and the location is great! Perfect for a budget traveler.

    Reviewed November 02, 2024

    Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Citymax Hotel Bur Dubai! All The Best, Prashant Joshi General Manager

    Responded November 24, 2024
    Citymax Hotel Bur Dubai
  5. 10.0
    Exceptional
    Oceans from United Arab Emirates
    Solo traveler
    Standard Room
    Stayed 1 night in August 2025

    “Exceptional”

    I had a wonderful stay at CityMaxx Hotel, Dubai. The rooms were clean, comfortable, and well-maintained with all the necessary amenities. The staff were extremely courteous and always ready to assist with a smile. The location is very convenient, making it easy to explore the city. The breakfast spread was excellent with plenty of options. Overall, a great value for money and I’d definitely recommend this hotel for both business and leisure stays.

    Reviewed September 16, 2025

    Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Citymax Hotel Bur Dubai! All The Best, Prashant Joshi General Manager

    Responded September 20, 2025
    Citymax Hotel Bur Dubai
Changed to review page 1

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