Pekanbaru hotels & places to stay

I frequently stay at the hotel for a short one-night stay when I go to Pekanbaru to go shopping. What I like about the hotel is its location at the heart of Pekanbaru city eventhough it is located at a small street, but we only need to walk a few meters to reach main road where the shopping center and mall are located. The room is minimalis yet very clean. At last, since the hotel is designed for bed and breakfast, I would say that the breakfast taste is excellent..!! no need to go to anywhere to have a great Indonesian breakfast..!!

I used Deluxe room at Pelangi Hotel. This hotel is recommended for you who want to stay at a comfortable cheap hotel. This hotel give you toothbrush and toothpaste. There is a shower with soap. But, the hot water with that shower did'nt work at all. Also, you wouldn't get a towel. TV in the room just has local channel, such as RCTI, Indosiar, Trans TV, Trans7, Metro TV, TV One, Riau TV, etc. There is no HBO, Fox Movies, MGM, Discovery Channel, etc. My deluxe room got a window face to Masjid Agung Pekanbaru. And you will find qibla arrow in your room (for moslem). But, first time I come to my room, I smell something not good from my bed. This hotel is near Mall Pekanbaru if you want go shopping especially if you want to buy mobile phone. If you want to find metered taxi (Riau Taxi), just go a little bit south from Mall Pekanbaru and go opposite road to Ramayana. Near Ramayana is the place for Riau Taxi. The Taxi near Mall Pekanbaru usually not used meter (argo). Only two taxi in Pekanbaru used meter (argo): Blue Bird and Riau Taxi. This hotel is recommended for backpacker and for you who just want to sleep at a comfortable hotel with cheap rate.

Normally for a low priced hotel I am generous with my reviews and don't judge them too harshly, because I don't expect 5 star service for a 1 star price. But for this hotel, there is no way I could say anything positive other than that the reception staff are very friendly and nice people. That is the only positive thing. The outside of the building looks fine, then you arrive in the opulent and lavishly decorated lobby and you think it must be going to be a good value hotel. Then you will go to see your room and at that point you better hope you have good control of your abdominal muscles or else easy access to a bucket. The room is DIRTY. Very much so. And the toxic levels of napthalene and other chemicals used to suppress bugs and stink from drain is overwhelming. This place isn't even good for one night, and we had to endure 5 nights of this hotel from hell, with our hair and clothes smelling of the chemicals for days after. Local kids stay here and use it for obvious things that can't be written on a family-friendly website, and those kids make noise all night running about knocking on each other's doors and chatting for no logical reason. The power cuts out constantly. The shower is warm water, which was a good point. We had to pay to clean the bathroom ourselves, because we couldn't even wait for them to clean it. They have 4 cleaning staff who don't know how to clean a room. Our bed had hair on it from previous guests, really obvious was not changed. Blanket was stained with menstrual blood in multiple places. Clearly had never been washed ever. The reception guy had to come to clean our room because the cleaning staff weren't up to the task and he had to use a concreting trowel to scrape the muck out of the corners of the room. These guys at the reception are really trying hard to make the hotel work, but the owner is too reluctant to spend money on his hotel, put too much into the lobby and left the rooms to go to hell, and they did! We moved to a bet

Hotel is new therefore everything is still new and nice. the beds are comfortable and shower great. the breakfast is average fare. Location is right in the middle of the town and within walking distance to shopping malls, street market and shops. However there are really nothing much to do in Pekanbaru and most travellers upon arrival at the airport will go straight to their destinations like Bukittinggi, Medan, etc without overnight in Pekanbaru.

This one was good 3 star hotel, the value was for 3 star service quality, the real publish rate actually overrated but then reasonable after discount. Even though this hotel was quite new but not everything clean and in good condition, there was small leak stain in my ceiling and wall room, the bathroom linen looks dirty and has some stain that seems they didn't wash them well. The bathroom amenities is not enough for me, there was no hand soap and small amount of toilet paper, but it's okay because I did prepare it my own instead of asking more amenities, it is need to be prepared when we visiting this kind of town. Breakfast was good and average, quite nice in meal choice, for 3 star hotel it is good breakfast. The staff was neat handed, amiable, and polite, good hospitality service. Actually I expect more from Grand Tjokro group since I had great stay in this hotel group at Yogyakarta which was 4 star, but overall for 3 star Grand Tjokro Pekanbaru was okay and good to stay during business trip, for pleasure and vacation I think you need to upgrade. I wish Grand Tjokro continuing to maintain and develop this hotel and make it better to be great hotel service.

The highlight of this hotel is staff and owners. They assist the customers with unfailing kindness and always go the extra mile to make us feel at home. The efficiency in dealing with these difficulties that the world is experiencing (I'm writing on March 2020) is remarkable. Permanent cleaning and sanitizing, health checks in the shape of control of temperature and other measures make the hotel a safe and reliable place, but the best of all is that the owners' concern and attentive observation of the needs of all customers really provide an extra feeling of safety. The restaurant offers delicious food choices, the lobby is furnished with comfortable sofas, air conditioning and soft relaxing music.

This is a new hotel ( about 6 months ) and located at Jln Setiabudi off Jln Sudirman. We booked 3 Deluxe Rooms for one night stay (S$50/- each ) after returning from the Qurban ritual (Idil Adha) at Kg Pulau, Rengat (about 4 hours drive from Pekan Bahru). The room is big with king sized bed and clean white sheets. Toilet with hot shower is adequate and very clean. Aircon is can be very cold – with portable remote control. Breakfast is local and spread is adequate - friend rice, noodles, Chinese style porridge, desserts and toast. As usual the omelette maker will standby for your order. The shopping centres are not very far – along Jalan Sudirman and distance to Bandara Airport is about 15 minutes if there is no jam/macet Sometimes the taxi driver will ask for additional IDR 5,000 to go into the Airport – but I later learnt that taxis are exempted. The hotel staff including the bellhop and waiters are very polite. I can single out the tall, pleasant and very polite waiter ( don’t know his name ) who runs the karaoke/TV lounge on the ground floor who serve your drink orders at night. He will also be present during breakfast time. Pls extend my complements to him. Outside food is no problem. A lot of stalls selling noodles nasi Padang shops along the road. Contra : No extra pillows and the bathroom has two floor traps but poor drainage. Anyway, the stay is very pleaant. My friends were very happy with the choice.

Baru pertama saya menginap di hotel ini dengan kesan yang menyenangkan, dimana saya mendapatkan upgrade 2 kamar cuma-cuma dari Deluxe ke Super Executive. Pelayanan dari resepsionisnya (Mbak Amy) yang cepat tidak membuat saya menunggu lama dalam hal check in. Kamar yang besar serta nyaman. Memiliki sarapan/sahur yang lumayan variatif pilihan menunya. Lokasi dekat pusat kota yang mana menggunakan transpotasi umum dan online. Sekali Lagi terimakasih kepada Mbak Amy. 2 thumbs untuk Alpha Hotel Pekanbaru..