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Cititel Hotel Pekanbaru
Business , Cititel Hotel Pekanbaru in Pekanbaru
Lobby, Cititel Hotel Pekanbaru in Pekanbaru
Lobby, Cititel Hotel Pekanbaru in Pekanbaru
Interior view, Cititel Hotel Pekanbaru in Pekanbaru
Interior view, Cititel Hotel Pekanbaru in Pekanbaru
Cititel Hotel Pekanbaru

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8.0

Excellent

298 reviews

298 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
HS Soeman Library
850 m
Monument of Riau People's Struggle
1.0 km
Pekanbaru Great Mosque
1.6 km
Muara Takus
2.1 km
Mall Ciputra Seraya
2.6 km
Closest landmarks
An Nur Great Mosque
240 m
Inasa
370 m
Ade Rai Fitness Club Pekanbaru
430 m
Medical Faculty - Riau University
470 m
Kimia Farma
520 m

Cititel Hotel Pekanbaru

Jl. Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Indonesia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

840 meters to HS Soeman Library

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Restaurants

This property is in high demand!

9 travelers have booked today.

Value for money8.3
Location rating8.5
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport7.1 km

Rooms available at Cititel Hotel Pekanbaru

Superior Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Standard
...
  • Non-smoking
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Business
...
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • Shower
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Shower
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Standard Double Room
...
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Cititel Hotel Pekanbaru offer shuttle service for getting around?

For your ease of travel around the city, Cititel Hotel Pekanbaru provides None right at your doorstep making it easy for you to get to places effortlessly.

Does Cititel Hotel Pekanbaru provide dry cleaning services?

Yes! Cititel Hotel Pekanbaru features dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Cititel Hotel Pekanbaru?

Absolutely! The benefits of staying at Cititel Hotel Pekanbaru include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What attractions are near by Cititel Hotel Pekanbaru that are in walking distance?

While residing at Cititel Hotel Pekanbaru, jump start your trip by checking out the nearest attractions that are within close proximity to the property which include An Nur Great Mosque, Medical Faculty - Riau University, and Pekanbaru Mall.

How many rooms does Cititel Hotel Pekanbaru have?

Cititel Hotel Pekanbaru has a total of 101 rooms.

How long do visitors usually stay at Cititel Hotel Pekanbaru?

Verified past guests that have stayed at Cititel Hotel Pekanbaru had an average nightly stay of 1 night at this property.

What is the verified guest review consensus about Cititel Hotel Pekanbaru's beds?

67.0% of our verified guest ratings have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Cititel Hotel Pekanbaru down in the review section.

What is the typical rating that verified Couples' have given to Cititel Hotel Pekanbaru?

Past couple travelers that have stayed at this property have given Cititel Hotel Pekanbaru an average rating of 8.2. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Cititel Hotel Pekanbaru?

Past families with young children that have stayed at this property have given Cititel Hotel Pekanbaru an average rating of 7.9. You can look up more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Cititel Hotel Pekanbaru?

The nearest train, metro, or bus station is Pekanbaru Bus Station, 7700.47 m away from Cititel Hotel Pekanbaru.

What time is check-in and check-out at Cititel Hotel Pekanbaru?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

What people love about Cititel Hotel Pekanbaru

  • 10

    Exceptional
    Location

    "Good location."

    Syed

    |

    September 12, 2023

  • 10

    Exceptional
    Location

    "I love the location."

    Syed

    |

    September 9, 2023

  • 8.8

    Excellent
    Location

    "Good location & value for money"

    Agata

    |

    July 14, 2023

Property ranking|Compared to 196 Pekanbaru properties
See all rankings
Room comfort score
6.5/10
Cheapest price score
Value for money score
8.3/10
Location score
8.5/10
Better than
88
%
of Pekanbaru properties
Better than
83
%
of Pekanbaru properties
Better than
81
%
of Pekanbaru properties
Better than
79
%
of Pekanbaru properties
Overall rating:

8

Excellent
298 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.5
Read all reviews >
More about Cititel Hotel Pekanbaru

More about Cititel Hotel Pekanbaru

Experience Comfort and Convenience at Cititel Hotel Pekanbaru

Cititel Hotel Pekanbaru is a 3.0 star hotel located in the heart of Pekanbaru, Indonesia, offering a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy 24-hour room service, a coffee shop, and a restaurant serving delicious halal cuisine. The hotel also provides laundry service, dry cleaning, and luggage storage. For those arriving by plane, airport transfer and taxi services are available, while free Wi-Fi is accessible throughout the hotel, including all rooms. The hotel features air conditioning and satellite/cable TV in each room, with daily housekeeping to ensure a clean and comfortable stay. Guests can also take advantage of the car park free of charge, designated smoking area, and shuttle service. Start your day with a delicious breakfast buffet before exploring the city, all while experiencing the comfort and convenience of Cititel Hotel Pekanbaru.

Comfortable and Versatile Room Types at Cititel Hotel Pekanbaru

Cititel Hotel Pekanbaru offers a variety of comfortable and versatile room types to cater to the needs of different travelers. Business travelers can choose between a room with 2 single beds or 1 double bed, while those looking for a bit more space can opt for the Deluxe room with 2 single beds. The Executive Room is perfect for those seeking a luxurious stay with its 1 king bed, while the Standard room offers the option of 2 single beds or 1 double bed. The Superior King room, with its 15 square meters of space and 1 king bed, is perfect for couples or solo travelers who want a little extra room to stretch out and relax.

Discover the Best of Pekanbaru from Cititel Hotel

Cititel Hotel Pekanbaru is perfectly located near some of the city's most iconic landmarks and attractions. Guests can easily explore the HS Soeman Library, a hub of knowledge and culture, or indulge in retail therapy at the Mall Ciputra Seraya. For those seeking spiritual enlightenment, the Pekanbaru Great Mosque and Al-Falah Darul Muttaqin Mosque are both within easy reach. Art lovers can visit the Silungkang Art Centre to admire local artwork, while history buffs can pay their respects at the Monument of Riau People's Struggle. Other nearby attractions include Transmart Carrefour, Sadira Plaza, Tri Dharma Dewi Sakti Temple, and Pecinan. With so much to see and do, Cititel Hotel Pekanbaru is the perfect base for exploring all that this vibrant city has to offer.

Great Value and Location

Cititel Hotel Pekanbaru offers great value for money and is strategically located in the city centre, as mentioned by many satisfied customers. Guests appreciate the hotel's affordable rates without compromising on comfort and quality. Moreover, the convenient location allows easy access to various attractions, restaurants, and shopping areas. One guest even mentioned that the hotel is within walking distance to a mall and a night market. Overall, Cititel Hotel Pekanbaru is an excellent choice for budget-conscious travelers who want to stay in a prime location without breaking the bank.

Experience Comfortable and Affordable Stay with Cititel Hotel Pekanbaru

Cititel Hotel Pekanbaru is a great choice for travelers seeking comfortable and affordable accommodation in Pekanbaru, Indonesia. The hotel has received an overall rating of 8.0 from satisfied guests, with an impressive 8.3 rating for value. The hotel's location has also been highly praised, with a rating of 8.5. Guests have reported that the hotel is clean and the staff performance is excellent with a rating of 8.0 and 8.1 respectively. Although the food and dining facilities received a rating of 6.2, the hotel offers a range of dining options in the surrounding area. Overall, Cititel Hotel Pekanbaru is an excellent choice for those looking for a comfortable and affordable stay in Pekanbaru.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

4 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Non-smoking
  • Shower

Location

Jl. Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Indonesia
Excellent
Location

8.5

Airports
  • Sultan Syarif Kasim II International Airport (PKU)
    7.1 km
  • Pinang Kampai Airport (DUM)
    120.6 km
Public transportation
  • Pekanbaru Bus Station
    7.7 km
Hospital or clinic
  • Inasa
    370 m
Shopping
  • Mall Ska Pekanbaru
    5.6 km
Convenience store
  • Indomaret
    270 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • HS Soeman Library
    850 m
  • Monument of Riau People's Struggle
    1.0 km
  • Pekanbaru Great Mosque
    1.6 km
  • Muara Takus
    2.1 km
  • Mall Ciputra Seraya
    2.6 km
  • An-Nur Grand Mosque
    3.1 km
  • Silungkang Art Centre
    5.1 km
  • Mall Ska Pekanbaru
    5.6 km
  • Ar-Rahman Mosque
    6.0 km
  • Boombara Waterpark
    9.8 km
Nearby landmarks
  • An Nur Great Mosque
    240 m
  • Inasa
    370 m
  • Ade Rai Fitness Club Pekanbaru
    430 m
  • Medical Faculty - Riau University
    470 m
  • Kimia Farma
    520 m
  • Rumah Sakit Petala Bumi
    520 m
  • RSUD Arifin Achmad
    570 m
  • Pekanbaru Mall
    590 m
  • TELKOM Office
    640 m
  • Ramayana
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)30
The property
  • Number of restaurants1
  • Number of rooms 101
  • Room voltage220
  • Year property opened2011

Reviews of Cititel Hotel Pekanbaru from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.0
Facilities7.7
Location8.5
Room comfort and quality6.5
Service8.1
Value for money8.3
High score for Pekanbaru
Rating
9+ Exceptional (35)
8-9 Excellent (9)
7-8 Very Good (24)
6-7 Good (14)
<6 Below Expectation (20)
Time of the year
Mar - May (36)
Jun - Aug (28)
Sep - Nov (11)
Dec - Feb (27)

Show reviews that mention 

Showing 102 verified guest comments
12345
8.0
Excellent
Timmy from Malaysia
Family with teens
Stayed 1 night in December 2012

New hotel with everythng new and nice”

new and nice

Hotel is new therefore everything is still new and nice. the beds are comfortable and shower great. the breakfast is average fare. Location is right in the middle of the town and within walking distance to shopping malls, street market and shops. However there are really nothing much to do in Pekanbaru and most travellers upon arrival at the airport will go straight to their destinations like Bukittinggi, Medan, etc without overnight in Pekanbaru.

Reviewed January 15, 2013

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8.3
Excellent
Timmy from Malaysia
Family with teens
Stayed 1 night in December 2012

New hotel with everything new and nice”

Nice and clean

Hotel is new therefore everything is nice and neat. Bed is comfortable and shower great. Centrally located and within walking distance to the major shopping malls, street markets and shops. Plenty of local food nearby. There are really nothing much to do in Pekanbaru. Most travellers upon arrival at the airport will go direct to other destinations like Bukittinggi, Medan, etc.

Reviewed January 15, 2013

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8.4
Excellent
william from Indonesia
Couple
Superior King
Stayed 2 nights in June 2017

Clean and not noisy”

Many hotel i stay near the mall pekanbaru. This is the calm and quite hotel. We can take arest well Room clean. And big enough. Breakfast : nice and delicious. You can order egg. Service was very good and respectful Big patking area. And near main road

Reviewed June 04, 2017

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7.7
Very good
KANI from Malaysia
Solo traveler
Stayed 3 nights in March 2014

peaceful and comfy”

new comfortable and great location

will definately be back to Pekanbaru in the near future and no regrets to choose Cititel once again and would be nice if there is TEA & COFFEE as well as a minibar provided in the room.

Reviewed April 06, 2014

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8.3
Excellent
Rachma from Indonesia
Family with teens
Stayed 1 night in January 2013

Small but managable”

Clean

Our late check in was received by okay management, as somehow they wanted to check and chekc and check and check our voucher - which is kind of silly since they should just simply match up my ID with the info on their side . But the hotel itself is likable. Right in the center of the town. Clean and efficient. Breakfast is also fine - the hotel is good for transit need.

Reviewed January 17, 2013

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7.7
Very good
AB from Malaysia
Couple
Stayed 3 nights in November 2012

Great location, good service but small rooms.”

Close to mosque and main shopping centre, public transport aplenty

I was given room 601 which has a window facing the other rooms which I found uncomfortable since guest on the opposite rooms could see us if I were to open the curtain/window. If I do not open the curtain the room is dark as the lights are inadequate. I asked for a room change which was granted on the following day. I was given room 606 which was excellent. The room, bedsheets, towels were very clean.Hotel location is excellent. The room is a bit small though adequate. It would be good if the hotel could provide coffee maker.

Reviewed November 21, 2012

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7.0
Very good
Bima from Indonesia
Business traveler
Stayed 2 nights in October 2013

comfy, less pleasant breakfast menu, affordable”

nice designed room, clean, near shopping centre

the price is affordable for business class, the breakfast wasn't very good at all, at night the cafe is pretty lively seems like the coffee was good but i didn't try em. near to the shopping center, unfortunately no hot water running, wi fi was fast, bed was comfort, wide parking lot

Reviewed October 16, 2013

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9.7
Exceptional
Suhermanto from Indonesia
Solo traveler
Stayed 1 night in August 2012

Small hotel and nice”

Bed rooms

It is small hotel..and nice. Room was nice. Service is good.

Reviewed August 28, 2012

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10.0
Exceptional
andrea from Indonesia
Couple
Deluxe
Stayed 1 night in February 2019

Value for money, strategically located in the city centre”

Value for money, strategically located in the city centre

Reviewed March 06, 2019

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6.8
Good
Agus from Indonesia
Solo traveler
Superior King
Stayed 2 nights in July 2017

A good place to stay but...”

The hotel is not very clean as there was cigarette smoke smell in the room despite the room being a non-smoking room. Toilet soap dispenser was not working well. Everything else is in the proper order. Overall a fairly pleasant stay.

Reviewed August 11, 2017

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5.2
Nor from Malaysia
Group
Deluxe
Stayed 2 nights in May 2017

u get what u pay for”

1. There is no wifi inside the room, is either you go to the lobby area or stay near to ur room's door n u will get the signal. Its quite disappointed because i cant search for routes n information. I do bought simcard 2. I booked 2 rooms, superior n deluxe, extra bed i request during the check in. 3. The deluxe room that i stayed they do provide shower foam dispenser however there is nothing inside it. 4. Bed, towels n rooms are clean. Toilets was ok for me since there is no stains. 5. Staff were friendly and helpful. 6. Location quite far to walk from the hotel to pasar atas n for women its unsafe during night time. Overall its only cheap.

Reviewed May 14, 2017

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8.0
Excellent
Roy from Indonesia
Business traveler
Stayed 1 night in December 2012

Great at least for few hours stay”

Clean, modern look hotel and located in the city center

The had difficulties to confirm voucher from Agoda, I had to forward voucher email from Agoda to the person in charge at that night. But they nicely still check me in, even they still could not confirm my voucher due to internet connection problem in their office. Everything else was great, at least for my few hours stay.

Reviewed April 17, 2013

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6.0
novy from Indonesia
Business traveler
Stayed 2 nights in April 2014

good design”

clean room

Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.

Reviewed May 17, 2014

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6.7
Good
PRESILLA from Indonesia
Business traveler
Stayed 2 nights in December 2012

comfortable and cozy hotel”

good design, clean room and good food

i very like the food, good variation of the menu and grat services with a reasonable price

Reviewed September 07, 2013

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6.0
Andini from Indonesia
Family with teens
Stayed 1 night in October 2012

Good Hotel but with poor trained staffs”

modern furnitures, new hotel, near from Pasar Bawah & Malls

no bell boy. Good Hotel but with poor trained staffs, modern furnitures, new hotel, near from Pasar Bawah & Malls

Reviewed October 10, 2012

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10.0
Exceptional
HASNA from Indonesia
Solo traveler
Superior King
Stayed 1 night in July 2017

Exceptional”

so close ini town, i love it

Reviewed July 17, 2017

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5.6
Kong from Malaysia
Solo traveler
Superior King
Stayed 1 night in July 2018

Cheap but run down hotel”

Cheap hotel. Cheap decor. Cheap everything.

Reviewed July 30, 2018

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9.2
Exceptional
AKHIRO from Japan
Solo traveler
Superior King
Stayed 1 night in April 2019

Affordable!”

Affordable!

Reviewed May 02, 2019

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7.2
Very good
Ricky from Indonesia
Couple
Superior King
Stayed 2 nights in January 2018

breakfast”

6/10 score of breakfast

Reviewed January 10, 2018

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7.6
Very good
yulius from Indonesia
Solo traveler
Superior King
Stayed 1 night in July 2018

Good”

Good

Reviewed July 21, 2018

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