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Citadines Connect Rochester Singapore

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 Rochester Park,, Queenstown, Singapore, Singapore, 139212

Highlights

Sparkling clean

Sparkling clean

Guests have rated this property 9.3/10 on cleanliness

97% Positive
Based on guest reviews

"Place is nice, clean, safe and with polite staff as well."

"Rooms are very clean and their staffs are accommodating."

"Hotel is also very clean and staffs are very helpful."

250 meters to public transportation
Check-in [24-hour]

Check-in [24-hour]

83% Positive
Based on guest reviews
Check-in [24-hour]
Excellent room comfort & quality

Excellent room comfort & quality

Guests have rated this property 9.4/10 on room comfort and quality

91% Positive
Based on guest reviews

"Designs of the hotel and room are modern and minimalist."

"Room well maintain and perfect for relax & chill."

"I stayed at a room with two single beds."

Excellent room comfort & quality
Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Front desk [24-hour]

Fitness center

Restaurants

Golf course

Luggage storage

Balcony/terrace

About us

Citadines Connect Rochester Singapore offers a perfect blend of comfort and convenience for two travelers looking to explore Queenstown. This vibrant area boasts rich heritage, parks, and trendy eateries just moments away. Guests can refresh in the exquisite swimming pool, stay active at the modern fitness center, and savor delightful dishes at the on-site restaurant. Each room is equipped with in-room safes and refrigerators, with select accommodations providing stunning city or serene garden views. Enjoy high-tech, eco-friendly amenities, ample workspaces, and easy access to public transport and nearby malls, making this hotel an ideal choice for your Singapore adventure. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Cleanliness 9.4
Service 9.4
Facilities 8.9
Value for money 8.9

Based on 1,893 verified reviews

Cleanliness

9.4

Service

9.4

Facilities

8.9

Value for money

8.9

Location

8.8

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Nearest transportation options

Buona Vista MRT Station is within 0.3 km

one-north is within 0.75 km

See map

8.8Excellent

Location rating score

Excellent location
Exceptional for walking
More details on walking
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There are 49 places in walking distance!

Walkable places
The Star Performing Arts Centre
100 m
The Star Vista
110 m
One Rochester
130 m
Buona Vista MRT Station
300 m
Popular landmarks
National Orchid Garden
3.1 km
Singapore Botanic Gardens
3.3 km
Orchard Road
5.6 km
Chinatown
6.9 km
Universal Studios Singapore
7.1 km
Closest landmarks
Baden
610 m
Ah Seng Durian
700 m
one-north
750 m
Mph
760 m
Fusionopolis @ One-North
780 m

Good to know

Value for money8.9
Location rating8.8
Nearest airportSeletar Airport (XSP)
Distance to airport15.3 km

Rooms available at Citadines Connect Rochester Singapore

Deluxe Garden Room
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
Enter dates to see prices
Deluxe Garden Room
...
  • Room size: 21 m²/226 ft²
  • Garden view
Enter dates to see prices
Premier Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Premier Double or Twin Room(1 king bed or 2 single bed)
...
  • Room size: 24 m²/258 ft²
  • 1 super king bed
  • 1 super king bed
Enter dates to see prices
Deluxe Double or Twin Room(1 king bed or 2 single bed)
...
  • Room size: 21 m²/226 ft²
  • 1 super king bed
  • 1 super king bed
Enter dates to see prices
deluxe
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Deluxe Room, Garden view
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices

Frequently asked questions

While staying at Citadines Connect Rochester Singapore, jump start your holiday break by discovering the closest points of interest that are within walking distance to the property which include The Star Performing Arts Centre, The Star Vista, and One Rochester.

While lodging at Citadines Connect Rochester Singapore, enjoy your evening or night out at Wala Wala Cafe Bar, Colbar, and Red Dot Brewhouse to make the most out of your nightlife.

While residing at Citadines Connect Rochester Singapore, indulge in your early morning or evening stroll at nearby park which include Kent Ridge Park, West Coast Park, and Rumah Tinggi ECO Park.

Citadines Connect Rochester Singapore's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Citadines Connect Rochester Singapore's most popular month where verified visitors have stayed the most is in May.

The average room rate for Citadines Connect Rochester Singapore in the past month is 269.34 SGD, compared to city's average of 227.95 SGD.

Past guests that stayed at Citadines Connect Rochester Singapore have given this property a rating of 9.383 for its outstanding cleanliness as the primary highlight for their stay.

67.0% of our past visitor reviews have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Citadines Connect Rochester Singapore down in the review.

Past solo travelers that have stayed at this property have given Citadines Connect Rochester Singapore an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Citadines Connect Rochester Singapore an average rating of 9.0. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Citadines Connect Rochester Singapore an average rating of 8.6. You can look up more complete customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

The nearest airport to Citadines Connect Rochester Singapore is Seletar Airport, 15.0 km away.

More about Citadines Connect Rochester Singapore

More about Citadines Connect Rochester Singapore

Unwind and Relax in Citadines Connect Rochester Singapore's Lush Garden

Step into a tranquil oasis at Citadines Connect Rochester Singapore's lush garden, where you can unwind and relax amidst the vibrant greenery. Whether you're looking to soak up some sun, enjoy a leisurely stroll, or simply find a peaceful spot to read a book, the garden provides the perfect escape from the hustle and bustle of the city. With beautifully manicured lawns, colorful flowers, and comfortable seating areas, it's the ideal place to reconnect with nature and find serenity in the heart of Singapore. In addition to its natural beauty, the garden at Citadines Connect Rochester Singapore also offers a range of entertainment facilities to keep guests entertained. Challenge your friends to a game of table tennis or test your skills on the outdoor chessboard. For those who prefer a more laid-back activity, there are also cozy hammocks where you can relax and enjoy the gentle breeze. Whether you're traveling alone or with family and friends, the garden at Citadines Connect Rochester Singapore is a delightful retreat that offers both relaxation and entertainment.

Stay Fit and Active at Citadines Connect Rochester Singapore

At Citadines Connect Rochester Singapore, we understand the importance of staying fit and active, even while traveling. That's why we offer a state-of-the-art fitness center that is equipped with the latest exercise machines and equipment. Whether you're a fitness enthusiast or just looking to squeeze in a quick workout, our fitness center has everything you need to stay in shape during your stay. Our fitness center features a range of cardio machines, including treadmills, stationary bikes, and elliptical trainers, perfect for getting your heart rate up and burning calories. We also have a selection of strength training equipment, such as free weights and weight machines, to help you build and tone your muscles. With our well-maintained and spacious fitness center, you can enjoy a workout session at any time of the day, ensuring that you never miss a beat in your fitness routine. In addition to our top-notch fitness center, we also offer other sports facilities to cater to your active lifestyle. Take a dip in our refreshing outdoor swimming pool, perfect for a leisurely swim or a few laps to cool off after a workout. If you prefer a more intense workout, head to our tennis court for a friendly match or practice your strokes. Our sports facilities are designed to provide you with a variety of options to keep you active and entertained throughout your stay at Citadines Connect Rochester Singapore. So, pack your workout gear and get ready to stay fit and have fun at our sports facilities!

Convenience Facilities at Citadines Connect Rochester Singapore

Experience a seamless stay at Citadines Connect Rochester Singapore with its range of convenient facilities. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. The hotel also offers a laundry service and dry cleaning, ensuring that your clothes are always fresh and ready for any occasion. For added security, safety deposit boxes are available to store your valuables. The friendly concierge is always on hand to assist with any queries or help you make the most of your stay. Additionally, luggage storage is provided, allowing you to explore the city without the burden of carrying your bags. With daily housekeeping, you can relax and enjoy a clean and comfortable environment throughout your stay at Citadines Connect Rochester Singapore.

Convenient Transport Facilities at Citadines Connect Rochester Singapore

At Citadines Connect Rochester Singapore, guests can enjoy a range of convenient transport facilities to explore the vibrant city of Singapore. The hotel offers a spacious car park for guests who prefer to drive. However, please note that car park charges are applied. This allows guests to conveniently park their vehicles and explore the city at their own pace. Whether you are traveling for business or leisure, having a car park facility at the hotel ensures that you have a hassle-free and secure place to park your vehicle during your stay.

Delightful Dining at Citadines Connect Rochester Singapore

At Citadines Connect Rochester Singapore, guests can indulge in a delightful dining experience without ever having to leave the hotel. The coffee shop, located on-site, offers a cozy and inviting atmosphere where guests can enjoy a freshly brewed cup of coffee or tea, along with a variety of light snacks and pastries. Whether you're looking for a quick pick-me-up in the morning or a relaxing spot to unwind in the evening, the coffee shop is the perfect place to satisfy your cravings. In addition to the coffee shop, Citadines Connect Rochester Singapore also provides daily housekeeping services to ensure that your dining area is always clean and tidy. The dedicated housekeeping team takes pride in maintaining a high standard of cleanliness, ensuring that you can enjoy your meals in a hygienic environment. Whether you're traveling for business or leisure, you can trust that the dining facilities at Citadines Connect Rochester Singapore will exceed your expectations and provide a truly enjoyable dining experience.

Experience Comfort and Convenience at Citadines Connect Rochester Singapore

At Citadines Connect Rochester Singapore, you will find a range of stylish and well-appointed rooms to suit your needs. Choose from our Deluxe Garden Room, Deluxe Room, and Premier Room options, each offering a unique and comfortable stay. Whether you are traveling for business or leisure, our rooms provide a relaxing retreat after a long day of exploring the vibrant city of Singapore. By booking your stay at Citadines Connect Rochester Singapore through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers unbeatable deals and exclusive discounts, ensuring that you get the most value for your money. With a simple and user-friendly booking process, you can easily secure your preferred room type and enjoy a seamless stay at our hotel. Experience the perfect blend of comfort, convenience, and affordability when you book your room at Citadines Connect Rochester Singapore on Agoda.

Discover the Vibrant Neighborhood of Queenstown

Nestled in the heart of Singapore, Queenstown is a vibrant and diverse neighborhood that offers a unique blend of heritage and modernity. This dynamic district is known for its rich history, beautiful parks, and bustling shopping streets, making it an ideal destination for travelers seeking an authentic Singaporean experience. One of the highlights of Queenstown is its stunning green spaces. The neighborhood is home to the iconic Queenstown Park, a lush oasis that offers a tranquil escape from the hustle and bustle of the city. Here, visitors can take leisurely strolls along the scenic pathways, have a picnic by the picturesque lake, or simply relax and soak in the natural beauty. In addition to its natural attractions, Queenstown is also a shopper's paradise. The neighborhood is dotted with vibrant shopping streets and bustling markets, where visitors can find everything from traditional handicrafts to trendy fashion items. The lively atmosphere and diverse range of shops make it a great place to immerse in the local culture and pick up unique souvenirs. With its rich heritage, beautiful parks, and vibrant shopping scene, Queenstown is a must-visit neighborhood for anyone exploring Singapore. Whether you're seeking relaxation, adventure, or a taste of local culture, this dynamic district has something to offer for everyone.

Convenient Transportation from the Airport to Citadines Connect Rochester Singapore

Located in the vibrant Queenstown neighborhood of Singapore, Citadines Connect Rochester Singapore offers a comfortable and convenient stay for travelers. Getting to the hotel from the airport is a breeze, thanks to the excellent transportation options available. If you are arriving at Changi Airport, the most convenient way to reach Citadines Connect Rochester Singapore is by taxi. The journey takes approximately 25 minutes, depending on traffic conditions, and offers a hassle-free and comfortable ride directly to the hotel. Taxis are readily available at the airport, and the friendly drivers are familiar with the route to Queenstown. Alternatively, if you prefer public transportation, you can take the MRT (Mass Rapid Transit) from Changi Airport to Queenstown MRT Station. This journey takes around 40 minutes and offers a scenic view of Singapore along the way. From Queenstown MRT Station, it is just a short walk to Citadines Connect Rochester Singapore, allowing you to easily explore the neighborhood and its attractions. No matter which mode of transportation you choose, you can rest assured that reaching Citadines Connect Rochester Singapore from the airport is a convenient and straightforward process. The hotel's prime location in Queenstown makes it an ideal choice for both business and leisure travelers, offering easy access to popular destinations in Singapore.

Discover the Vibrant Surroundings of Citadines Connect Rochester Singapore

Nestled in the heart of Singapore, Citadines Connect Rochester Singapore offers a convenient location surrounded by a myriad of landmarks and attractions. Just steps away from the hotel, guests can explore the vibrant neighborhood and discover a range of exciting places to visit. For those seeking relaxation and rejuvenation, Priya Sen Skin & Laser Centre is a stone's throw away. Indulge in a pampering session and experience top-notch skincare treatments in a serene setting. Nearby, Cheers and Block 24 - Clinic L [Active Centre] provide convenient options for daily necessities and healthcare needs. Culture enthusiasts will be delighted to find themselves in close proximity to the Embassy of France and Sri Muneeswaran Hindu Temple. Immerse yourself in the rich heritage and traditions of these iconic landmarks, and gain a deeper understanding of Singapore's multicultural society. Food and wine lovers will be spoilt for choice with Wine Network, offering an extensive selection of premium wines. Whether you're a connoisseur or simply looking for a delightful evening, this nearby establishment is the perfect spot to unwind and savor a glass of your favorite vintage. For those seeking entertainment, The Star Performing Arts Centre is just a short distance away. Catch a captivating performance or concert and be enthralled by the world-class talent on display. Outdoor enthusiasts can explore the neighborhood on two wheels with Treknology Bikes 3. Rent a bicycle and embark on an adventure, discovering the city's hidden gems and scenic spots at your own pace. With its prime location and proximity to these exciting landmarks and attractions, Citadines Connect Rochester Singapore offers the perfect base for both leisure and business travelers to explore and experience the best that Singapore has to offer.

Convenient Public Transport Stations Near Citadines Connect Rochester Singapore

Located in the vibrant city of Singapore, Citadines Connect Rochester Singapore offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Commonwealth MRT Station, Queenstown MRT Station, one-north MRT Station, Farrer Road MRT Station, Buona Vista MRT Station, Holland Village MRT Station, and one-north MRT Station are all within close proximity to the hotel, ensuring that guests can easily navigate their way around Singapore. With these public transport stations nearby, guests can easily explore the city's top attractions, shopping districts, and business hubs. Whether you're heading to Orchard Road for some retail therapy, visiting the iconic Marina Bay Sands, or attending a business meeting in the Central Business District, the convenient location of Citadines Connect Rochester Singapore allows you to travel effortlessly. The well-connected public transport network in Singapore ensures that guests can reach their desired destinations quickly and efficiently. From the MRT stations, guests can easily transfer to various lines and explore different parts of the city. Additionally, buses and taxis are readily available, providing further convenience for travelers. So whether you're a leisure traveler or a business traveler, Citadines Connect Rochester Singapore's proximity to these public transport stations makes it an ideal choice for your stay in Singapore.

Delicious Dining Options Nearby

When it comes to dining, Citadines Connect Rochester Singapore is surrounded by a plethora of enticing options. Just a stone's throw away, you'll find Burnt Ends (Hakodate), a renowned restaurant known for its delicious grilled dishes. For those craving seafood, Long Beach DEMPSEY is the perfect choice, offering a wide selection of fresh seafood delicacies. If you're in the mood for some delectable pastries, head over to THE BAKERY by woodlands sourdough, where you'll find an array of freshly baked treats. Long Black Cafe is the go-to spot for coffee enthusiasts, serving up aromatic brews and tasty snacks. For an authentic Japanese dining experience, Torikin is a must-visit, offering a variety of grilled skewers and sashimi. Daily Ground is another nearby gem, serving up hearty Western and Asian fusion dishes. Imaginings is the place to be for craft beer lovers, with a wide selection of local and international brews. Crystal Jade Hong Kong Kitchen (Holland Village) is a popular choice for those craving Cantonese cuisine, while JINHO shokudo & BAR. offers a fusion of Japanese and Western flavors. For a quick bite, you can also find a McDonald's at Ridout Tea Garden. With so many dining options in the vicinity, you'll never run out of delicious choices when staying at Citadines Connect Rochester Singapore.

Shop 'til you drop at Holland Village

Located in the vibrant neighborhood of Holland Village, Citadines Connect Rochester Singapore is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Holland Village Shopping Centre, a bustling mall offering a wide range of retail options. For book lovers, Mph and Cluny Court are nearby, where you can browse through an extensive collection of books and magazines. Serene Centre and Hedger's are perfect for those seeking unique and independent boutiques. If you're looking for home decor and furnishings, be sure to visit Lim's Arts and Living, where you'll find a curated selection of stylish and eclectic pieces. For toy enthusiasts, Toy Station is a must-visit, offering a wide range of toys and collectibles. And if you're in need of some groceries or daily essentials, Dawson Place and Holland Road Shopping Centre are just a short walk away. With such a diverse range of shopping options, Citadines Connect Rochester Singapore is the perfect base for a retail therapy getaway.

Affordable Luxury at Citadines Connect Rochester Singapore

Experience the perfect blend of comfort, convenience, and affordability at Citadines Connect Rochester Singapore. With an average room price of just $233, this stylish hotel offers exceptional value for money in the heart of Singapore. Compared to the average price of a hotel room in Singapore, which stands at $198, Citadines Connect Rochester Singapore provides an unbeatable deal without compromising on quality. Whether you're a budget-conscious traveler or simply seeking great value, this hotel offers a range of well-appointed rooms at prices that won't break the bank. Indulge in the modern amenities and thoughtful services that Citadines Connect Rochester Singapore has to offer, including spacious rooms, comfortable beds, and sleek bathrooms. With its prime location, you'll have easy access to the city's top attractions, shopping destinations, and dining options. Book your stay at Citadines Connect Rochester Singapore today and enjoy the perfect combination of affordability and luxury in Singapore.

Exceptional Customer Ratings at Citadines Connect Rochester Singapore

Citadines Connect Rochester Singapore has consistently received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and convenient stay in Singapore. With an impressive overall rating of 8.9, this hotel has proven to exceed guests' expectations in various aspects of their stay. One of the standout features of Citadines Connect Rochester Singapore is its excellent value for money, with a rating of 8.6. Guests have praised the hotel for its affordable rates without compromising on quality and comfort. This makes it an ideal choice for budget-conscious travelers who still want to enjoy a pleasant and enjoyable stay. The hotel's facilities have also received high praise, with a rating of 8.7. Guests have raved about the modern amenities available, including a well-equipped fitness center and a stylish lounge area. These facilities provide guests with the opportunity to relax and unwind after a busy day of exploring the vibrant city of Singapore.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
Dining, drinking, and snacking
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Adapter
  • Air conditioning
  • Baby cot (upon request)
  • Closet
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water unavailable
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Non-smoking
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Location

1 Rochester Park,, Queenstown, Singapore, Singapore, 139212

Excellent8.8

Location

Airports
  • Seletar Airport (XSP)
    15.3 km
  • Singapore Changi Airport (SIN)
    23.6 km
Public transportation
  • Buona Vista MRT Station
    300 m 6 min walk
  • one-north
    750 m
Hospital or clinic
  • National University Hospital
    1.4 km
Shopping
  • Orchard Road
    5.6 km
Convenience store
  • Cheers
    300 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • National Orchid Garden
    3.1 km
  • Singapore Botanic Gardens
    3.3 km
  • Orchard Road
    5.6 km
  • Chinatown
    6.9 km
  • Universal Studios Singapore
    7.1 km
  • Sands Skypark Observation Deck
    8.5 km
  • Singapore Flyer
    8.6 km
  • Gardens By The Bay
    8.9 km
  • Cloud Forest
    9.1 km
  • Singapore Zoo
    10.9 km
Nearby landmarks
  • The Star Performing Arts Centre
    100 m
  • The Star Vista
    110 m
  • One Rochester
    130 m
  • Buona Vista MRT Station
    300 m
  • Baden
    610 m
  • Ah Seng Durian
    700 m
  • one-north
    750 m
  • Mph
    760 m
  • Fusionopolis @ One-North
    780 m
  • one-north MRT Station
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Physical IDs or passports are required for hotel check-ins in accordance with the National Registration Regulations (NRR).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from00:00
  • Check-in until00:00

Property announcements

We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer

Reviews of Citadines Connect Rochester Singapore from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 10
  • 9.6
  • 8.0
  • 8.8
  • 10
  • 10
  • 9.2

Most recent

  • Cleanliness score 9.4 out of 10 and is a high score in Singapore
    Cleanliness9.4
  • Service score 9.4 out of 10 and is a high score in Singapore
    Service9.4
  • Facilities score 8.9 out of 10 and is a high score in Singapore
    Facilities8.9
  • Value for money score 8.9 out of 10 and is a high score in Singapore
    Value for money8.9
  • Location score 8.8 out of 10 and is a high score in Singapore
    Location8.8
High score for Singapore

Rating

9+ Exceptional (121)
8-9 Excellent (27)
7-8 Very Good (16)
6-7 Good (1)
<6 Below Expectation (6)

Review summary

Powered by OpenAI

The hotel is new, clean, and boasts a great design and layout. The lovely and friendly staff go above and beyond to provide excellent service. The rooms and beds are comfortable, and the bathroom amenities are nice. The hotel is conveniently located near public transportation and nearby malls, which is great for those who want to explore the area. It is also suitable for business travelers with high-tech and eco-friendly facilities available.

AC has minor issues with some reported smells from diffusers in the corridor.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 171 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    WAN from Hong Kong SAR, China
    Family with young children
    Deluxe Garden Room
    Stayed 13 nights in June 2025

    “Clean and comfy”

    I was spending 13 nights here with my kids as the elder one was joining a 2-week summer immersion programme. Though not perfect, the hotel staff had been very responsive to visitors' need and requests. The gym room and swimming pool has been very clean and new. Would be better if there is self-serving laundry room at the hotel if visitors could not book the premium room that comes with a washing machine. I'll rate it 9/10 in general. Location wise it's about 7 mins walk to MRT and 5 mins walk to the mall. The area surrounding the hotel is also great, not city area and quiet.

    Reviewed July 11, 2025

    Dear WAN,-- Thank you very much for taking the time to share your thoughtful review following your 13-night stay at Citadines Connect Rochester Singapore.-- We are truly pleased to hear that you and your children had a comfortable experience during your time with us, and that our team’s responsiveness helped make your stay more enjoyable. It is also great to know that you appreciated the cleanliness and condition of our gym and swimming pool—these are spaces we take great pride in maintaining for all our guests.-- Your suggestion regarding a self-service laundry room is genuinely appreciated. While our premium rooms offer in-room laundry facilities, we understand the added convenience of having shared laundry access, especially for extended stays. Please be assured that your feedback has been noted and will be taken into consideration as we explore ways to enhance the guest experience.-- We are also glad you enjoyed the peaceful surroundings and found the location convenient, with

    Responded July 11, 2025
    Citadines Connect Rochester Singapore
  2. 9.6
    Exceptional
    Joanna from Singapore
    Solo traveler
    Deluxe Room
    Stayed 2 nights in April 2025

    “Almost perfect”

    It was a comfortable stay even though the room size was average about 21m², but good enough for a solo traveller. I love almost everything about my 2N stay. Areas to improve: 1) Sound-proofing - kept hearing water flowing sound from pipes. 2) Water pressure from handheld shower head felt weak, while the rain shower was acceptable. 3) Strange smell in room upon a entering. Flagged issue to friendly housekeeping staff, and he said it could be the blower after examining. He improved the issue by spraying air freshener on curtains. Counter staff, Paula, was helpful and friendly. My special requests were accommodated, and an early check-in was granted as long as the room was ready. The lobby and co-working space was nice. There was even a cute-looking life size teddy bear, which could take on different poses, sitting at the lobby to welcome guests from all walks of life. The gym, although small, was generally well-equipped, with very few guests using it. This goes for the swimming pool too. At any one time, guests can expect to have the whole pool to themselves. The property is located within walking distance to a shopping mall and the MRT station. Considerably convenient overall.

    Reviewed April 09, 2025

    Dear Joanna, -- Greetings! -- Thank you for taking the time to share your feedback regarding your recent stay at Citadines Connect Rochester Singapore. --- All of us are delighted to hear that you found your stay comfortable and appreciated the helpfulness and friendliness of our staff, especially Paula. -- We appreciate your constructive comments on areas where we can improve. We apologise for the inconvenience caused by the sound-proofing issues, the water pressure from the handheld shower head, and the strange smell in the room upon entering. Please be assured that we will address these concerns with our maintenance and housekeeping teams to ensure improvements are made. -- We are pleased to hear that our housekeeping staff was able to assist you promptly and that your special requests were accommodated, including an early check-in. Your comfort and satisfaction are of utmost importance to us, and we are committed to providing a pleasant and enjoyable experience for all our gue

    Responded April 10, 2025
    Citadines Connect Rochester Singapore
  3. 9.6
    Exceptional
    Helena from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in July 2025

    “Super!!”

    We had a wonderful stay at this hotel. From the moment we arrived, everything was well-prepared, the room was exceptionally clean, cozy, and thoughtfully arranged to make us feel right at home. What really stood out was the service: after we checked in, the staff followed up to ask if the room met our expectations and whether there was anything they could do to make our stay even better. Their attentiveness and genuine care made a lasting impression. It’s rare to experience such warm and proactive hospitality — highly recommended!

    Reviewed July 14, 2025

    Dear Helena,-- Thank you very much for your kind and thoughtful review following your stay at Citadines Connect Rochester Singapore.-- We are truly delighted to know that your experience with us was a wonderful one from the moment you arrived. It is heartening to hear that the room met your expectations in every way , from its cleanliness and comfort to the thoughtful touches designed to help you feel at home.-- Your special mention of our team’s attentiveness and proactive service means a great deal to us. We believe that genuine care and personal attention are what truly elevate a guest’s experience, and we are so pleased to know that this made a lasting impression on you.-- On behalf of the entire team, thank you for your warm recommendation. We look forward to welcoming you back again in the future and providing you with another memorable and seamless stay.-- Warmest regards,-- The management team of Citadines Connect Rochester Singapore

    Responded July 14, 2025
    Citadines Connect Rochester Singapore
  4. 10.0
    Exceptional
    DAWN from Australia
    Solo traveler
    Deluxe Garden Room
    Stayed 2 nights in August 2025

    “Exceptional ”

    Second stay at this accommodation and it has been divine. The staff are always friendly and helpful. Location is great with Starbucks within close proximity and MRT station just 5mins walking distance. Shopping mall close by as well. Room is immaculately clean, modern and best of all this place operates with the concept of sustainability and caring for the environment. My top pick anytime !

    Reviewed August 19, 2025

    Dear DAWN --- Greetings from Citadines Connect Rochester Singapore --- Thank you very much for taking the time to share your wonderful review following your second stay with us and welcome back --- We are delighted to hear that you found your stay divine and that our team made a positive impression with their friendly and helpful service. Your kind compliments are truly appreciated and will inspire our team to continue providing attentive and memorable experiences to all our guests. --- We are pleased that you enjoyed our convenient location with easy access to Buena Vista MRT station, nearby shopping mall, and the Starbucks in close proximity. It is also wonderful to hear that you appreciated our clean and modern rooms and our commitment to sustainability and caring for the environment. --- It has truly been our great privilege and pleasure to have been of service to you and we truly hope Citadines Connect Rochester remains as your choice accommodation whenever you are

    Responded August 19, 2025
    Citadines Connect Rochester Singapore
  5. 9.6
    Exceptional
    Lena from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in March 2025

    “Friendly Staff, Good Location, clean Rooms”

    I am impressed with the prompt and friendly services by service staff, Ms Rois and her team, TV technician Mr Darren. checking in and out processes were seamless, and even when we asked for help to Chromecast on tv, immediate aid was rendered without delay. The Deluxe Room though a bit small was well-furnished and very clean. Our deepest thanks and appreciation to Property Manager, Mr Fu Jian Wei, who was very kind to do a complimentary upgrade to the Premier Room for us when one was available for booking. He is friendly and considerate towards meeting our needs. Looking forward to meeting him again on our next visit. Kudos to the hotel for having such an excellent team of staff who are ever ready to render good services. Will certainly return for another staycation if the opportunity arises.

    Reviewed March 29, 2025

    Dear Lena, -- Greetings! Thank you for taking the time to review your recent stay with us. -- We are indeed thrilled to learn you liked our team’s service, and we are glad their service is a positive start to stay with us. -- Providing excellent service and creating memorable stays is what we strive for. We appreciate your feedback and can't wait to welcome you back for another exceptional visit! -- Your satisfaction is our top priority, and it's rewarding to know that we succeeded in creating a happy and enjoyable experience for you. -- All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you and we earnestly look forward to welcoming you back. -- We are at your service, and we wish you well. -- Thank you for your valued support. -- Kind regards, -- The management of Citadines Connect Rochester Singapore

    Responded March 30, 2025
    Citadines Connect Rochester Singapore
Changed to review page 1

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