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Capital O Urbano

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Pintu Air No. 29, Marga Mulya, Kec. Bekasi Utara, Jawa Barat, North Bekasi, Bekasi, Indonesia, 17143

Highlights

Check-in [24-hour]

260 meters to public transportation

260 meters to public transportation - Bekasi Railway Station is within 260 meters

970 meters to Summarecon Mall Bekasi

970 meters to Summarecon Mall Bekasi

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Front desk [24-hour]

Fitness center

Family room

Luggage storage

Garden

Room service [24-hour]

About us

Discover Capital O Urbano, the perfect retreat for two travelers seeking vibrant energy and relaxation. Enjoy social spaces and a stunning pool to unwind after adventures. Centrally located in Bekasi, the hotel offers easy access to shopping centers, parks, and local attractions for a balanced stay of exploration and comfort. Located in the vibrant North Bekasi area, Capital O Urbano is an urban retreat with lush parks and modern amenities. Enjoy exclusive access to a state-of-the-art fitness center and a tranquil indoor pool, along with 24-hour room service for convenience. Rooms feature air conditioning, complimentary Wi-Fi, and modern shower amenities. Just minutes away, shop at Summarecon Mall Bekasi or take a stroll in Taman Makam Pahlawan for a blend of retail and history. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Bekasi every 1 minutes on Agoda.com
Location 8.0
Service 7.5
Value for money 7.3
Cleanliness 6.8

Based on 2,803 verified reviews

Location

8.0

Service

7.5

Value for money

7.3

Cleanliness

6.8

Facilities

6.8

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Nearest transportation options

Bekasi Railway Station is within 0.25 km

See map

8.0Excellent

Location rating score

Excellent location - 790 meters from city center
Popular landmarks
Summarecon Mall Bekasi
970 m
Taman Kota Bekasi
1.1 km
Taman Makam Pahlawan
1.3 km
Blu Plaza
2.3 km
Grand Metropolitan Mall
5.0 km
Closest landmarks
Bekasi Railway Station
250 m
Taman Balaikota Bekasi
440 m
Taman PMI Kota Bekasi
550 m
Rumah Sakit Margajaya
550 m
Bumi Perkemahan
670 m

Good to know

Value for money7.3
Location rating8.0
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.9 km

Rooms available at Capital O Urbano

Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 18 m²/194 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 18 m²/194 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Twin Indonesia Deluxe Twin
...
    Enter dates to see prices
    Twin Indonesia Deluxe Twin
    ...
      Enter dates to see prices
      DOUBLE INDONESIA DELUXE DOUBLE
      ...
        Enter dates to see prices
        Indonesia Deluxe Double
        ...
        • Room size: 15 m²/161 ft²
        Enter dates to see prices
        Indonesia Deluxe Double
        ...
        • Room size: 15 m²/161 ft²
        Enter dates to see prices
        Deluxe Double Room
        ...
        • 1 double bed
        • 1 double bed
        Enter dates to see prices

        Frequently asked questions

        While relaxing at Capital O Urbano, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

        While remaining at Capital O Urbano, indulge in your morning or evening wander at nearby park which include Taman Balaikota Bekasi, Taman PMI Kota Bekasi, and Taman Bekasi.

        Verified past guests that have stayed at Capital O Urbano had an average nightly stay of 1 night at this property.

        Capital O Urbano's most popular month where verified guests travelers have stayed the most is in May.

        Capital O Urbano can speak up to 2 languages which includes English for guests that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

        Capital O Urbano supports up to 5, with payment card options consisting of American Express, Cash, MasterCard, and Visa.

        Past business travelers that have stayed at this property have given Capital O Urbano an average rating of 7.3. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

        Verified couple travelers that have stayed at this property have given Capital O Urbano an average rating of 7.6. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

        Verified families with young children that have stayed at this property have given Capital O Urbano an average rating of 6.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

        Verified families with older children that have stayed at this property have given Capital O Urbano an average rating of 6.6. You can search for more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

        Capital O Urbano’s community is North Bekasi which comprises of popular restaurants such as Ponyo, ABUBA Steak - Bekasi, and Karnivor La Terrazza Summarecon Bekasi.

        Capital O Urbano is situated within North Bekasi, which makes it effortlessly close to natural points of interest including Taman Kota Bekasi and Cibeureum Lake.

        More about Capital O Urbano

        More about Capital O Urbano

        Experience Comfort and Convenience at Capital O Urbano in Bekasi

        Nestled in the vibrant city of Bekasi, Indonesia, Capital O Urbano is a delightful 3-star hotel that combines modern amenities with a warm, inviting atmosphere. With an ideal location, this hotel serves as a perfect base for travelers looking to explore the bustling surroundings while enjoying a comfortable stay. Featuring 50 well-appointed rooms, guests can expect a blend of style and functionality, ensuring a restful retreat after a day of discovery. The hotel welcomes guests with a convenient check-in time starting from 2:00 PM, allowing you to settle in at your own pace. With a check-out time until 12:00 PM, you can enjoy a leisurely morning before heading out. Families will appreciate the hotel's child policy, which allows children aged 3 to 6 to stay free of charge, making it an excellent choice for those traveling with little ones. At Capital O Urbano, every guest is treated with care, ensuring a memorable stay in the heart of Bekasi.

        Unwind and Enjoy at Capital O Urbano's Serene Garden Retreat

        At Capital O Urbano in Bekasi, guests are invited to escape the hustle and bustle of daily life and immerse themselves in the tranquility of our beautifully landscaped garden. This serene outdoor space is thoughtfully designed to provide a peaceful retreat where visitors can relax, rejuvenate, and connect with nature. With lush greenery, vibrant flowers, and cozy seating areas, the garden serves as a perfect backdrop for leisurely strolls or quiet moments of reflection. The garden is not just a visual delight; it also offers a range of entertainment possibilities. Guests can enjoy casual gatherings with friends or family, as the space is ideal for picnics and small outdoor events. Whether you prefer basking in the sun with a good book or engaging in light-hearted conversations with loved ones, the garden at Capital O Urbano is a versatile venue that caters to all. Experience a slice of paradise right at your doorstep, where every visit promises relaxation and a touch of natural beauty.

        Dive into Luxury and Fitness at Capital O Urbano

        At Capital O Urbano in Bekasi, guests can indulge in a variety of sports facilities designed to promote relaxation and wellness. The indoor pool provides a serene escape from the hustle and bustle of daily life, offering a tranquil environment for leisurely swims or invigorating laps. Surrounded by modern decor and soft lighting, this space invites you to unwind and rejuvenate while enjoying a refreshing dip, no matter the weather outside. For those looking to maintain their fitness routine, the state-of-the-art fitness center is equipped with a range of cardio machines and strength training equipment, ensuring you can stay active during your stay. Whether you prefer a high-intensity workout or a more relaxed exercise session, this facility caters to all levels of fitness enthusiasts. Additionally, the outdoor pool beckons for sun-soaked afternoons where you can lounge poolside or take a refreshing plunge under the warm Indonesian sun. With these exceptional sports facilities, Capital O Urbano promises a balanced blend of relaxation and activity for every guest.

        Unmatched Convenience at Capital O Urbano

        At Capital O Urbano, convenience is at the forefront of your experience, ensuring that your stay is as seamless and enjoyable as possible. With 24-hour room service, guests can indulge in delectable meals and refreshments from the comfort of their rooms, anytime they desire. For those who need to stay connected, free Wi-Fi is available in all rooms and public areas, allowing you to effortlessly browse the web or catch up on work without interruption. The designated smoking area provides a comfortable space for smokers, ensuring that all guests can enjoy their stay without compromise. The hotel also offers express check-in and check-out services, allowing you to maximize your time and minimize any wait. Luggage storage is available for those arriving early or departing late, giving you the freedom to explore Bekasi without the burden of your bags. Daily housekeeping ensures that your accommodations remain pristine and welcoming, allowing you to relax and unwind in a clean environment. At Capital O Urbano, every convenience facility is designed with your comfort and satisfaction in mind, making it the perfect choice for travelers seeking a hassle-free stay.

        Comfort and Convenience at Capital O Urbano

        At Capital O Urbano, guests are welcomed into a serene retreat where comfort meets modern convenience. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere that is perfect for unwinding after a day of exploration. Guests can stay connected and entertained with a television featuring satellite and cable channels, allowing for a variety of viewing options right at their fingertips. To enhance your stay, complimentary bottled water is provided, ensuring you remain hydrated as you relax in your cozy sanctuary. The thoughtful attention to detail extends to the amenities provided in each room. Daily newspapers are available, keeping you updated with the latest news, while blackout curtains allow for a restful night's sleep or a leisurely morning lie-in. The plush linens and towels are a testament to the hotel's commitment to quality, offering a touch of luxury that makes every stay memorable. With these room facilities, Capital O Urbano promises an inviting and comfortable environment for every guest.

        Culinary Convenience at Capital O Urbano

        At Capital O Urbano, dining is designed to be as convenient and satisfying as possible, ensuring that every guest enjoys a delightful culinary experience. The hotel's 24-hour room service allows you to indulge in a variety of delicious meals at any time of the day or night. Whether you’re craving a hearty breakfast to kickstart your morning, a light snack during the afternoon, or a sumptuous dinner to unwind after a busy day, the diverse menu caters to all tastes and preferences, bringing the flavors of Indonesia right to your doorstep. Additionally, the attentive daily housekeeping service ensures that your dining experience is complemented by a clean and comfortable environment. With each meal delivered directly to your room, you can savor your food in the privacy and comfort of your own space, making it an ideal option for those who prefer to relax and recharge in their own sanctuary. At Capital O Urbano, the commitment to exceptional service and culinary delight creates a memorable stay for every guest.

        Discover Comfort at Capital O Urbano: Room Offerings

        At Capital O Urbano in Bekasi, Indonesia, guests can choose between two thoughtfully designed room types that cater to diverse preferences. The Deluxe Twin Room, spanning 18 square meters, features two cozy single beds, making it an ideal choice for friends or family traveling together. This room invites you to unwind in a spacious and welcoming environment, ensuring a restful stay after a day of exploration. For couples or solo travelers seeking a more intimate setting, the Deluxe Double Room offers a charming retreat with its 18 square meters of space and a plush double bed. Perfectly suited for those looking to relax and rejuvenate, this room type provides a serene atmosphere that complements the vibrant surroundings of Bekasi. When you book your stay at Capital O Urbano through Agoda, you can enjoy the best prices available, ensuring that your travel experience is not only delightful but also economical. With Agoda's user-friendly platform, securing your ideal room is a hassle-free process, allowing you to focus on making unforgettable memories during your visit.

        Discovering North Bekasi: A Vibrant Blend of Culture and Modernity

        North Bekasi is a dynamic district that beautifully marries modern urban living with rich cultural heritage. As you explore the area, you'll be captivated by its bustling streets, lined with an array of shops, local eateries, and vibrant markets. The aroma of traditional Indonesian cuisine wafts through the air, inviting you to indulge in local delicacies such as Nasi Goreng and Sate. The lively atmosphere is further enhanced by friendly locals who are eager to share their stories and traditions, making every visit a unique experience. In addition to its culinary delights, North Bekasi is home to several parks and recreational areas, providing a perfect escape from the urban hustle. The scenic Bekasi River meanders through the district, offering picturesque views and a serene ambiance for leisurely strolls or picnics. For those interested in shopping, the nearby malls boast a mix of international brands and local boutiques, ensuring that visitors can find everything they need. Whether you're looking to immerse yourself in the local culture or simply enjoy the modern conveniences, North Bekasi is a captivating destination that promises to leave a lasting impression.

        Getting to Capital O Urbano from Nearby Airports

        Traveling to Capital O Urbano in North Bekasi is a seamless experience, especially when arriving from the nearest airport, Soekarno-Hatta International Airport (CGK), located approximately 40 kilometers away. Upon landing, you have several convenient options to reach your destination. The most popular choice is to take a taxi or a ride-hailing service, which provides a direct and comfortable journey. The drive typically takes around 1 to 1.5 hours, depending on traffic conditions, allowing you to soak in the vibrant scenery of Jakarta and its surrounding areas as you make your way to Bekasi. Alternatively, for those seeking a more economical option, you can use the airport shuttle services that connect to various locations in Jakarta, including transit points where you can catch a public minibus or commuter train to Bekasi. The commuter line, known as KRL, is a popular choice among locals and offers a quick and efficient route to the city. Once you arrive at the Bekasi station, Capital O Urbano is just a short taxi ride away, ensuring that your journey is both hassle-free and enjoyable. With its strategic location and excellent transport links, Capital O Urbano serves as a perfect base for exploring the dynamic city of Bekasi.

        Culinary Delights Surrounding Capital O Urbano

        Guests at Capital O Urbano are treated to a vibrant tapestry of dining options that cater to every palate. Just a stone's throw away, Kimukatsu Summarecon Bekasi offers a unique twist on the classic Japanese dish of tonkatsu, featuring layers of tender pork cutlet that are sure to delight. For those craving a hearty grill experience, Shukagrill BBQ is the perfect spot to indulge in succulent meats cooked to perfection over an open flame. If you're in the mood for something warm and comforting, Shabu&Agemono serves up steaming pots of shabu-shabu, allowing you to cook fresh ingredients right at your table. Pasta lovers will find a home at Bakmi GM Ruko Summarecon Bekasi, where authentic Indonesian-style noodles are paired with rich flavors and savory toppings. For a taste of traditional Sundanese cuisine, Raja Sunda Bekasi offers a delightful array of local dishes, while Seribu Rasa Summarecon Bekasi presents a fusion of Indonesian flavors in a chic setting. Meat enthusiasts can savor the juicy steaks at ABUBA Steak - Bekasi or indulge in the carnivorous offerings at Karnivor La Terrazza Summarecon Bekasi. Don’t miss the crispy fried duck at Bebek Kaleyo Summarecon Bekasi, a local favorite that promises to tantalize your taste buds. If you're in the mood for skewers, Sate Anda Kali Abang is a must-visit for its flavorful satay, and for a quick yet satisfying meal, Bakso Solo Samrat Summarecon Bekasi serves up hearty bowls of meatball soup that are perfect for a casual dining experience. With such a diverse array of restaurants nearby, your culinary adventure begins right outside the doors of Capital O Urbano.

        Affordable Comfort at Capital O Urbano: A Budget-Friendly Choice in Bekasi

        Nestled in the vibrant city of Bekasi, Capital O Urbano stands out as a beacon of affordability without compromising on comfort. With room rates ranging from an astonishing $0 to $25, this hotel provides an exceptional value compared to the average hotel room price in Bekasi, which typically hovers between $26 and $50. This significant price difference allows travelers to enjoy a quality stay while keeping their budgets intact, making it an ideal choice for both business and leisure visitors alike. Guests at Capital O Urbano can revel in the cozy accommodations and essential amenities that cater to a variety of needs. Whether you're visiting for a quick business trip or a leisurely getaway, the competitive pricing of this hotel makes it an attractive option in a city where costs can quickly add up. By choosing Capital O Urbano, you not only secure a comfortable place to rest your head but also gain the freedom to explore all that Bekasi has to offer without breaking the bank.

        Exceptional Value and Comfort at Capital O Urbano

        Guests at Capital O Urbano rave about the exceptional service and friendly staff that make their stay truly memorable. Many have noted that the hotel offers a neat and clean environment, with comfortable rooms that provide a perfect retreat after a busy day. The positive atmosphere created by the attentive team enhances the overall experience, making visitors feel welcomed and valued. Moreover, the hotel stands out for its incredible value for money. Reviewers have expressed their satisfaction with the pricing, often highlighting that they have previously paid more at other establishments and received far less in terms of quality and comfort. With its convenient location near Bekasi Station, guests find it easy to explore the area while enjoying a stay that exceeds their expectations.

        Exceptional Value and Prime Location at Capital O Urbano

        Guests at Capital O Urbano in Bekasi consistently praise the hotel for its outstanding value, reflected in an impressive score of 7.8. This well-rated accommodation offers an inviting atmosphere and a range of amenities that cater to both leisure and business travelers alike. Visitors appreciate the balance of quality and affordability, making it a popular choice for those seeking comfort without breaking the bank. The hotel's prime location, rated at an impressive 8.3, is another highlight that resonates with guests. Positioned conveniently in Bekasi, Capital O Urbano provides easy access to local attractions and essential services, ensuring that guests can explore the vibrant surroundings with ease. Additionally, the commendable staff performance, rated at 8.1, showcases the dedication and professionalism of the team, who go above and beyond to ensure a memorable stay. With a focus on guest satisfaction, the hotel creates a welcoming environment that encourages repeat visits.

        Show less

        Amenities and facilities

        Good6.8

        Facilities

        Languages spoken
        • English
        • Indonesian
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Garden
        • Gym/fitness
        • Swimming pool
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Room service [24-hour]
        Services and conveniences
        • Contactless check-in/out
        • Daily housekeeping
        • Elevator
        • Food delivery
        • Invoice provided
        • Luggage storage
        • Smoke-free property
        • Smoking area
        • Xerox/fax in business center
        For the kids
        • Family/child friendly
        • Family room
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed unavailable
        • Smoke alarms
        Available in all rooms
        • Air conditioning
        • Closet
        • Clothes rack
        • Daily newspaper
        • Desk
        • Fan
        • Fire extinguisher
        • First aid kit
        • Free bottled water
        • Hand sanitizer
        • Linens
        • Mirror
        • Non-smoking
        • Private bathroom
        • Safety/security feature
        • Satellite/cable channels
        • Seating area
        • Shower
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Tile/marble flooring
        • Toiletries
        • Towels
        • Trash cans
        • Video game console
        • Wake-up service
        • Wi-Fi [free]
        • Wooden/parqueted flooring

        Location

        Jl. Pintu Air No. 29, Marga Mulya, Kec. Bekasi Utara, Jawa Barat, North Bekasi, Bekasi, Indonesia, 17143

        Very good8.0

        Location

        Airports
        • Halim Perdanakusuma International Airport (HLP)
          12.9 km
        • Soekarno-Hatta International Airport (CGK)
          39.9 km
        Public transportation
        • Bekasi Railway Station
          250 m
        • Kranji Railway Station
          2.4 km
        Hospital or clinic
        • Rumah Sakit Margajaya
          550 m
        Shopping
        • Summarecon Mall Bekasi
          970 m
        Cash withdrawal
        • ATM
          220 m

        What's nearby

        Popular landmarks
        • Summarecon Mall Bekasi
          970 m
        • Taman Kota Bekasi
          1.1 km
        • Taman Makam Pahlawan
          1.3 km
        • Blu Plaza
          2.3 km
        • Grand Metropolitan Mall
          5.0 km
        • Grand Galaxy Park Mall
          5.1 km
        • Go! Wet Water Adventure
          9.1 km
        • Transera Waterpark
          9.3 km
        • Hutan Kota Bekasi
          10.3 km
        Nearby landmarks
        • Bekasi Railway Station
          250 m
        • Taman Balaikota Bekasi
          440 m
        • Taman PMI Kota Bekasi
          550 m
        • Rumah Sakit Margajaya
          550 m
        • Bumi Perkemahan
          670 m
        • Taman Bekasi
          820 m
        • Stadion Patriot
          840 m
        • Patriot Chandrabhaga Stadium
          850 m
        • Alun Alun Kota Bekasi
          890 m
        • Koma Junkyard
          910 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property. Subject to availability.
        Children 3-6 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 7 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • This is an adults-only property. For more information please contact the property
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        • Check-out from11:00
        • Check-in until23:59
        The property
        • Number of floors3
        • Room voltage220
        • Number of rooms 50
        • Non-smoking rooms/floorsyes

        Property announcements

        To check in, please go to Lobby GF 33 and contact our staff on WA number +62895401448096

        Reviews of Capital O Urbano from real guests

        tooltip

        All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

        Provided by verified guests of

        Agoda logo
        7.1

        Very good

        Recent ratings trend

        10 most recent verified ratings received by the property

        • 2.4
        • 4.8
        • 2.0
        • 3.2
        • 2.0
        • 2.4
        • 2.0
        • 10
        • 2.0
        • 10

        Most recent

        • Location score 8 out of 10 and is a high score in Bekasi
          Location8.0
        • Service score 7.5 out of 10 and is a high score in Bekasi
          Service7.5
        • Value for money score 7.3 out of 10 and is a high score in Bekasi
          Value for money7.3
        • Cleanliness score 6.8 out of 10 and is a high score in Bekasi
          Cleanliness6.8
        • Facilities score 6.8 out of 10
          Facilities6.8
        High score for Bekasi

        Rating

        9+ Exceptional (145)
        8-9 Excellent (51)
        7-8 Very Good (89)
        6-7 Good (41)
        <6 Below Expectation (390)

        Review summary

        Powered by OpenAI

        Guests praised the hotel's strategic location and staff's great hospitality, making them feel welcome throughout their stay. Hot water availability was much appreciated for relaxation after a long day of traveling.

        Most guests had a pleasant stay, but some thought the rooms weren't clean enough and pricing was unclear. Several guests were also disappointed with the limited amenities.

        Did you find this review summary helpful?

        Guest Type
        Room Type
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        Show reviews that mention 

        Showing 716 verified guest comments
        Changed to review page 1
        1. 6.4
          Good
          Delin from Indonesia
          Couple
          Deluxe Double Room
          Stayed 1 night in July 2025

          “Not satisfied.”

          When I went to check-in, there was an additional charge of 50k because the price on the app couldn't be changed, so that extra charge was a price adjustment from the unit owner. Besides that, I didn't receive the access card, the room was uncomfortable, the air conditioning was not cold, it only blew cold air in one direction, and the bathroom didn't have an exhaust, so it took a long time to dry. Also, the toilet spray didn't have a mounting place. I got a unit that the staff said was "still better." I just said please, if the price doesn't match, inform us from the beginning or just close it, or confirm it with Agoda so there are no misunderstandings like this, and provide a unit that is intended for guests... don't differentiate between the app and those who order directly.

          Reviewed July 03, 2025
          Auto-translated through generative A.I.

          Dear Delin, Thank you for sharing your feedback. We're sorry to hear about the pricing issue, room discomfort, and lack of proper facilities. We understand how this affected your stay and will work closely with the team and our platform partners to ensure better transparency and room quality for all guests. Your input is valuable and helps us improve. Best regards, Lisa Capital O Urbano

          Responded July 22, 2025
          Capital O Urbano
        2. 8.4
          Excellent
          Muhammad from Indonesia
          Couple
          Deluxe Double Room
          Stayed 1 night in June 2025

          “stay”

          The check-in process was super slow. I had already ordered online and arrived at the location around 12, but I was told to wait until 2 PM. When it was 2 PM, the key handover process took an incredibly long time because there was only one person serving. I ended up waiting for about half an hour yesterday. That was the only issue with the order timing; everything else was perfect, and I was very comfortable staying here.

          Reviewed June 11, 2025
          Auto-translated through generative A.I.

          Muhammad yang terhormat, Terima kasih atas tanggapan jujur ​​Anda dan atas pilihan Anda untuk menginap bersama kami di Capital O Urbano. Kami mohon maaf atas keterlambatan selama proses check-in Anda dan menghargai kesabaran Anda. Komentar Anda tentang pengalaman check-in telah dibagikan kepada tim kami untuk meningkatkan efisiensi layanan kami. Kami senang mendengar bahwa selain itu, Anda merasa nyaman dan senang menginap di sana. Kami berharap dapat menyambut Anda kembali untuk pengalaman yang lebih baik. Salam hormat, Rosy Tim Capital O Urbano

          Responded June 21, 2025
          Capital O Urbano
        3. 8.0
          Excellent
          Roll from Indonesia
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in May 2024

          “Acceptable”

          The location is conveniently close to Bekasi Train Station, a traditional market, and various street vendors (warungs). However, the cleanliness of the rooms requires improvement. Although a TV is installed in the room, it does not receive any signal, rendering it useless. Additionally, no towels are provided, and the shower is in disrepair. The Air Conditioning does not provide excessively cold temperatures. When booking through Agoda, there are no additional fees, so the price is straightforward. Overall, this place is suitable for a short stay in Bekasi if you need a brief rest. However, it is not recommended for longer stays.

          Reviewed May 25, 2024

          We appreciate your positive rating. We take pride in providing our guests with a great experience. Regards, Tim

          Responded May 30, 2024
          Capital O Urbano
        4. 8.0
          Excellent
          Nova from Indonesia
          Couple
          Deluxe Double Room
          Stayed 1 night in September 2024

          “Staycation”

          Not bad for a price of around 130, I don't expect more with that price. The air conditioning is cold, the mattress is comfortable to sleep on, and it doesn't cause body aches. The bathroom is clean, and the tap water flows well. Although the water heater is not working, there are no bathing tools provided. Still worth it in condition B for that price 🙏🏻👍🏻

          Reviewed September 19, 2024
          Auto-translated through generative A.I.

          Hai, Nova! Terima kasih banyak telah tinggal bersama kami. Semoga kami bisa segera menyambut Anda. Kami menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Barbara

          Responded October 21, 2024
          Capital O Urbano
        5. 5.2
          Rima from Indonesia
          Business traveler
          Deluxe Double Room
          Stayed 1 night in April 2025

          “Disappointed”

          A few times stayed at this apartment, it was okay at first, affordable price and there were facilities, but as time goes on it became disappointing. During the Eid holiday, they charged extra fees because they said it was busy or something, I don't really understand. I thought I would get a refund when returning the key, but no. And just yesterday I came here again and they asked for an additional 100,000 IDR with some vague reason, and said if I wanted to complain, just contact the property. I feel this is a kind of scam, we paid according to the price on Agoda but why are we being asked for another 100,000 IDR with unclear reasons and no refund. Plus, the facilities are not great, no toiletries, the wifi isn't working, cleanliness is lacking, and one more thing, there was some kind of metal in the mattress that is very dangerous. Please improve this in the future.

          Reviewed April 26, 2025
          Auto-translated through generative A.I.

          Rima yang terhormat, Terima kasih atas masukan terperinci Anda, dan kami dengan tulus meminta maaf atas pengalaman mengecewakan yang Anda alami selama menginap. Kami benar-benar minta maaf atas biaya tambahan dan kebingungan terkait pengembalian dana. Ini bukanlah pengalaman yang ingin kami berikan, dan kami akan meninjau kebijakan harga dan komunikasi kami untuk memastikan transparansi yang lebih baik di masa mendatang. Kami juga menyesal bahwa fasilitas dan kebersihan tidak memenuhi harapan Anda. Kami menanggapi kekhawatiran Anda dengan serius dan akan membahas masalah ini dengan tim kami untuk meningkatkan layanan kami. Kami menghargai masukan Anda dan berharap memiliki kesempatan untuk memberi Anda pengalaman yang jauh lebih baik di masa mendatang. Salam, Maria Tim Capital O Urbano

          Responded May 08, 2025
          Capital O Urbano
        Changed to review page 1

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