Atlantic Palace Hotel
Atlantic Palace Hotel
Food and beverages, Atlantic Palace Hotel in Karlovy Vary
Facilities, Atlantic Palace Hotel in Karlovy Vary
Spa, Atlantic Palace Hotel in Karlovy Vary
Balcony/terrace, Atlantic Palace Hotel in Karlovy Vary
Shower, Atlantic Palace Hotel in Karlovy Vary

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Atlantic Palace Hotel

Trziste 37/23, Near Center, Karlovy Vary, Czech Republic, 36001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Near Center part of Karlovy Vary, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Karlovy Vary Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Spa

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

9.1Exceptional

347 reviews

347 reviews

See map

9.4Exceptional

Location rating score

Exceptional location
Closest landmarks
Milan Mottl
60 m
Vridlo
90 m
Church of Mary Magdalene
130 m
Jeleni Skok Rock
140 m
Moser glasswork shop
170 m
Value for money8.0
Distance to city center0.5 km
Location rating9.4

Rooms available at Atlantic Palace Hotel

Exceptional
Room comfort & quality

10

Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Deluxe Double Room with Health Spa Package
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Double Room with Extra Bed
...
  • Room size: 28 m²/301 ft²
  • River view
  • 3 single beds
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 3 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 super king bed or 1 king ...
Enter dates to see prices

Top things to do in Karlovy Vary

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Atlantic Palace Hotel provide dry cleaning services?

Yes! Atlantic Palace Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What interesting attractions are close by Atlantic Palace Hotel that are in walking range?

While remaining at Atlantic Palace Hotel, start off your holiday by checking out the closest attractions that are within close proximity to the property which include Church of Mary Magdalene, Jeleni Skok Rock, and Moser glasswork shop.

How many floors does Atlantic Palace Hotel have?

Atlantic Palace Hotel has a total of 5 floors.

What was the average room rate for Atlantic Palace Hotel been in the past month?

The typical room rate for Atlantic Palace Hotel in the past month is 84.99 EUR, compared to city's average of 99.63 EUR.

What payment options are supported at Atlantic Palace Hotel?

Atlantic Palace Hotel accepts up to 3, with payment card options such as American Express, Visa, and MasterCard.

What is the verified guest review consensus about Atlantic Palace Hotel's Wi-Fi?

100.0% of our verified customer testimonials have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Atlantic Palace Hotel down in the review section.

What is the verified guest review consensus about Atlantic Palace Hotel's pet services?

100.0% of our past visitor reviews have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Atlantic Palace Hotel down in the review section.

What is the typical rating that past Solo travelers' have given to Atlantic Palace Hotel?

Verified solo travelers that have stayed at this property have given Atlantic Palace Hotel an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to Atlantic Palace Hotel?

Verified business travelers that have stayed at this property have given Atlantic Palace Hotel an average rating of 8.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Atlantic Palace Hotel?

Verified families with young children that have stayed at this property have given Atlantic Palace Hotel an average rating of 8.7. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Atlantic Palace Hotel?

The nearest train, metro, or bus station is Karlovy Vary Train Station, 1827.76 m away from Atlantic Palace Hotel.

What time is check-in and check-out at Atlantic Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

More about Atlantic Palace Hotel

More about Atlantic Palace Hotel

Experience Luxury and Comfort at Atlantic Palace Hotel

Welcome to Atlantic Palace Hotel, a luxurious 4-star hotel located in the heart of Karlovy Vary, Czech Republic. With its prime location just 15 minutes away from the airport, this hotel offers convenience and easy access for travelers. Renovated in 2015, Atlantic Palace Hotel boasts modern and elegant interiors, providing guests with a truly memorable stay. Check-in at Atlantic Palace Hotel begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. Whether you're arriving early or late, the friendly and professional staff will be ready to assist you with a seamless check-in process. The hotel's check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast or pack your belongings before your departure. With 21 well-appointed rooms, Atlantic Palace Hotel ensures a cozy and intimate atmosphere for its guests. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. The hotel offers a variety of room types to cater to different preferences, from spacious suites to cozy double rooms, all designed to provide a relaxing and rejuvenating experience.

Unwind and Indulge in Atlantic Palace Hotel's Luxurious Entertainment Facilities

Welcome to Atlantic Palace Hotel, where luxury meets relaxation in the heart of Karlovy Vary, Czech Republic. Our hotel is proud to offer an array of entertainment facilities that will leave you feeling rejuvenated and pampered. Step into our elegant bar and let our skilled bartenders craft your favorite cocktail while you unwind after a long day of exploring the city. The bar offers a cozy and sophisticated atmosphere, perfect for socializing with friends or enjoying a quiet drink alone. For the ultimate relaxation experience, indulge in our massage services. Our professional therapists will melt away your stress and tension, leaving you feeling completely refreshed and revitalized. If you're looking for a more immersive relaxation experience, our hot tub and sauna are the perfect choices. Immerse yourself in the soothing warmth of the hot tub or detoxify in the sauna, allowing your body and mind to unwind. To complete your wellness journey, our spa offers a range of treatments designed to pamper and rejuvenate. From facials to body wraps, our experienced therapists will cater to your individual needs, ensuring a truly blissful experience. At Atlantic Palace Hotel, we prioritize your comfort and well-being, offering a range of entertainment facilities that will enhance your stay. Whether you choose to sip cocktails at the bar, indulge in a massage, or relax in the hot tub and sauna, we guarantee a luxurious and unforgettable experience.





Convenience Facilities at Atlantic Palace Hotel

At Atlantic Palace Hotel, guests can enjoy a range of convenience facilities that enhance their stay in Karlovy Vary, Czech Republic. From the moment you arrive, you'll be greeted by a friendly and helpful concierge who is ready to assist with any requests or recommendations. The hotel also offers a laundry service, ensuring that your clothes stay fresh and clean throughout your stay. For those who prefer to dine in the comfort of their room, room service is available, allowing you to enjoy delicious meals without leaving the comfort of your accommodation. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you're catching up on work emails or browsing the web for local attractions, you can easily stay connected throughout your stay. The hotel also offers dry cleaning services, making it convenient for guests to have their clothes professionally cleaned and pressed. Additionally, the luggage storage facility allows you to securely store your belongings if you arrive early or have a late departure. With daily housekeeping, you can expect a clean and tidy room every day, ensuring a comfortable and hassle-free stay at Atlantic Palace Hotel.

Convenient Transport Facilities at Atlantic Palace Hotel

At Atlantic Palace Hotel in Karlovy Vary, Czech Republic, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey for guests arriving or departing from the nearby airport. For those who prefer to drive, the hotel provides valet parking services, allowing guests to conveniently park their vehicles upon arrival. Additionally, Atlantic Palace Hotel offers a shuttle service, making it easy for guests to explore the charming city of Karlovy Vary and its surrounding areas. Please note that car park charges may apply for guests who choose to park their own vehicles at the hotel.





Indulge in Culinary Delights at Atlantic Palace Hotel

At Atlantic Palace Hotel, dining is an experience to be savored. With a variety of dining facilities available, guests can satisfy their cravings without ever leaving the premises. Start your day off right with a delicious breakfast at the breakfast buffet, offering a wide selection of hot and cold dishes, fresh fruits, pastries, and more. For those who prefer a lighter meal, a continental breakfast option is also available. The hotel boasts a charming coffee shop, perfect for a quick pick-me-up or a leisurely afternoon coffee break. Enjoy a rich cup of freshly brewed coffee accompanied by a delectable pastry or indulge in a selection of light snacks and sandwiches. For a more substantial dining experience, head to the hotel's restaurant, where a team of talented chefs prepare mouthwatering dishes using the finest ingredients. From traditional Czech specialties to international cuisine, there is something to please every palate. The restaurant offers a cozy and elegant ambiance, making it the ideal setting for a romantic dinner or a gathering with friends and family. If you prefer to dine in the comfort of your own room, Atlantic Palace Hotel also offers convenient room service. Choose from a diverse menu and have your meal delivered straight to your door. With daily housekeeping ensuring a clean and inviting atmosphere, and a range of dining options to cater to all tastes, Atlantic Palace Hotel provides a truly exceptional culinary experience for its guests.

Luxurious and Spacious Rooms at Atlantic Palace Hotel

Indulge in the luxurious and spacious rooms at Atlantic Palace Hotel in Karlovy Vary, Czech Republic. Choose from a range of room types that cater to every traveler's needs. The Suite offers a generous 50 square meters of space, featuring a comfortable Double Bed for a restful night's sleep. For those seeking a touch of elegance, the Superior Double room provides 25 square meters of stylish accommodation, complete with a plush King Bed. Solo travelers will find solace in the Superior Single room, offering the same size and comfort with a cozy Double Bed. Book your stay at Atlantic Palace Hotel through Agoda for the best prices and a hassle-free booking experience. Enjoy unbeatable rates and secure your dream room effortlessly, ensuring a memorable stay in Karlovy Vary.

Near Center in Karlovy Vary, Czech Republic

Experience the charm and convenience of staying near the center of Karlovy Vary at the Atlantic Palace Hotel. Located just a stone's throw away from the city's bustling center, this elegant hotel offers an ideal base for exploring all that this famous spa town has to offer. Step outside the hotel and find yourself surrounded by the enchanting sights and sounds of Karlovy Vary. Take a leisurely stroll along the picturesque Teplá River or wander through the charming streets lined with beautiful, colorful buildings. Discover the town's renowned thermal springs and indulge in the healing properties of the mineral-rich waters. Visit the iconic Mill Colonnade, a stunning colonnade that houses several hot springs, and immerse yourself in the therapeutic atmosphere. In addition to its prime location, the Atlantic Palace Hotel offers comfortable and stylish accommodations, ensuring a relaxing stay. The hotel's friendly and attentive staff are always on hand to assist with any queries or requests, ensuring that your visit to Karlovy Vary is truly memorable. Whether you're seeking a peaceful retreat or an exciting exploration of the town's attractions, the Atlantic Palace Hotel is the perfect choice for your stay in Karlovy Vary.

Traveling to Atlantic Palace Hotel from the Nearest Airports in Karlovy Vary, Czech Republic

Nestled in the heart of Karlovy Vary, Czech Republic, Atlantic Palace Hotel offers a luxurious and convenient stay for travelers seeking a memorable experience. When it comes to getting to the hotel from the nearest airports, there are a few options to consider. The most convenient airport to fly into is Karlovy Vary International Airport, located just 6 kilometers away from Atlantic Palace Hotel. Upon arrival, travelers can easily reach the hotel by taking a taxi or arranging a private transfer. The journey takes approximately 15 minutes, allowing guests to quickly settle into their elegant accommodation. Another option is to fly into Prague Václav Havel Airport, which is approximately 120 kilometers away from Karlovy Vary. From the airport, travelers can take a direct bus or train to Karlovy Vary. The journey takes around 2 hours, offering scenic views of the Czech countryside along the way. Upon arrival in Karlovy Vary, guests can take a short taxi ride to Atlantic Palace Hotel, ensuring a hassle-free and enjoyable journey. Whether you choose to fly into Karlovy Vary International Airport or Prague Václav Havel Airport, reaching Atlantic Palace Hotel is a breeze. With its prime location and easy access to transportation, guests can start their Karlovy Vary adventure in style and comfort at this exquisite hotel.

Discover the Rich Cultural Heritage of Karlovy Vary at Atlantic Palace Hotel

Nestled in the heart of Karlovy Vary, Atlantic Palace Hotel offers a prime location for exploring the city's rich cultural heritage. Just a stone's throw away from the hotel, you'll find a myriad of landmarks and attractions that will transport you back in time. One of the nearby landmarks is Vila Lutzow, a stunning architectural gem that showcases the elegance and charm of the Art Nouveau style. Stroll along the picturesque Stara Louka, a historic street lined with colorful buildings, charming cafes, and boutique shops. For nature lovers, Jeleni Skok Rock offers breathtaking views of the surrounding countryside, making it a perfect spot for a leisurely hike or a romantic picnic. Culture enthusiasts will be delighted to visit the Town Theatre, a magnificent neo-Renaissance building that hosts a variety of performances, including opera, ballet, and theater. Immerse yourself in the history of Karlovy Vary at the Karlovy Vary Museum, where you can explore fascinating exhibits on the city's spa traditions and famous visitors throughout the years. For panoramic views of Karlovy Vary, head to Goethe's Lookout Tower, named after the renowned German writer who was a frequent visitor to the city. Marvel at the stunning Vridelni kolonada, one of the city's most iconic colonnades, known for its healing mineral springs. Art enthusiasts can visit the Municipal Art Gallery to admire a diverse collection of contemporary and classical artworks. Don't miss the opportunity to visit the Church of Mary Magdalene, an exquisite Baroque church that stands as a testament to the city's religious heritage. And for a truly breathtaking experience, make your way to Vyhlidka Tri Krize, a viewpoint offering panoramic vistas of the city and its surrounding landscapes. With its central location and proximity to these remarkable landmarks and attractions, Atlantic Palace Hotel is the perfect base for immersing yourself in the rich cultural heritage of Karlovy Vary. Whether you're a history buff, a nature lover, or an art enthusiast, this enchanting city has something to offer everyone.





Delicious Dining Experiences in the Vicinity

When it comes to dining options, Atlantic Palace Hotel is surrounded by a plethora of top-notch restaurants. Just a stone's throw away, you'll find the renowned Grand Restaurant Pupp, offering exquisite international cuisine in an elegant setting. For a vibrant and lively atmosphere, head to Old Times Night Bar, where you can enjoy a wide selection of drinks and live music. Jean de Carro Hotel & Restaurant is another fantastic choice, known for its delectable Czech dishes made with locally sourced ingredients. Olympia Hotel Restaurant is perfect for those seeking a cozy and intimate dining experience, serving up traditional Czech fare with a modern twist. Pirosmani is a hidden gem, offering a fusion of Georgian and European flavors that will tantalize your taste buds. If you're in the mood for a refreshing cocktail and breathtaking views, make your way to Bar Blau. For a panoramic dining experience, Restaurant Panorama is the place to be, offering stunning vistas of Karlovy Vary while you savor delicious Czech and international dishes. Cafe-Restaurant Quisisana Palace is a charming spot where you can indulge in a delightful afternoon tea or a sumptuous dinner. Kafé Brejk is a cozy cafe that serves up freshly brewed coffee and mouthwatering pastries. Lastly, Hotel Salvator Restaurant is a must-visit for its traditional Czech cuisine and warm hospitality. With such an array of culinary delights just moments away, Atlantic Palace Hotel is the perfect base for food enthusiasts.

Shop 'til you Drop at Atlantic Palace Hotel

Located in the heart of Karlovy Vary, Atlantic Palace Hotel is surrounded by a plethora of shopping landmarks that will delight any avid shopper. Just a short stroll away, you'll find the renowned Moser glasswork shop, where you can marvel at the exquisite craftsmanship of the famous Czech crystal. Indulge in the luxurious glassware and take home a piece of Karlovy Vary's rich artistic heritage. Another must-visit shopping destination is Milan Mottl, a boutique store that offers a curated selection of high-end fashion and accessories. Discover the latest trends and find unique pieces to elevate your style. With these shopping landmarks at your doorstep, Atlantic Palace Hotel ensures that your retail therapy cravings are well taken care of.

Affordable Luxury: Experience Karlovy Vary at a Fraction of the Price

When it comes to finding the perfect accommodation in Karlovy Vary, look no further than Atlantic Palace Hotel. Offering a truly luxurious experience at an unbeatable price, this hotel is a hidden gem in the heart of the city. With an average room rate of just $114, Atlantic Palace Hotel provides exceptional value for money, allowing you to indulge in the elegance and charm of Karlovy Vary without breaking the bank. In comparison to the average price of a hotel room in Karlovy Vary, which stands at $152, Atlantic Palace Hotel offers a significant savings without compromising on quality or comfort. Whether you're a budget-conscious traveler or simply seeking a great deal, this hotel is the perfect choice. From the moment you step into the opulent lobby to the time you retire to your spacious and beautifully appointed room, you'll be surrounded by luxury without the hefty price tag. So why settle for less when you can experience the best of Karlovy Vary at a fraction of the cost? Book your stay at Atlantic Palace Hotel today and discover affordable luxury like never before.

Great Location, Friendly Staff, and Comfortable Rooms

Located in the heart of Karlovy Vary, Atlantic Palace Hotel offers a prime location for exploring the city. Guests have praised the hotel's convenient location, which allows easy access to popular attractions, shops, and restaurants. The friendly and helpful staff at Atlantic Palace Hotel have also received glowing reviews, with guests appreciating their warm hospitality and willingness to assist with any inquiries or requests. The rooms at Atlantic Palace Hotel have been described as comfortable and well-appointed, providing a cozy retreat after a day of sightseeing. With a focus on guest satisfaction, Atlantic Palace Hotel ensures a pleasant and enjoyable stay for all visitors.

A Luxurious Stay with Exceptional Service at Atlantic Palace Hotel

Discover the epitome of luxury and comfort at the Atlantic Palace Hotel in Karlovy Vary, Czech Republic. With an overall rating of 8.8, this hotel has consistently impressed its guests with its outstanding facilities, impeccable cleanliness, and top-notch staff performance. One of the standout features of Atlantic Palace Hotel is its exceptional value for money. With a rating of 8.3 for value, guests can enjoy a luxurious stay without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your every need is met. Whether it's arranging sightseeing tours, recommending the best local restaurants, or providing personalized service, the staff at Atlantic Palace Hotel is dedicated to making your stay truly memorable. Food enthusiasts will be delighted by the delectable dining options available at the hotel. With a perfect score of 10.0 for food and dining, Atlantic Palace Hotel offers a culinary experience like no other. Indulge in a wide range of international and local delicacies prepared by skilled chefs using only the finest ingredients. From sumptuous breakfast buffets to elegant dinners, every meal at the hotel is a feast for the senses. Located in the heart of Karlovy Vary, Atlantic Palace Hotel boasts a prime location with a rating of 9.6. Guests can easily explore the city's famous attractions, such as the iconic Hot Spring Colonnade and the picturesque Diana Lookout Tower. After a day of sightseeing, retreat to your comfortable and spacious room, which has earned a perfect score of 10.0 for comfort. Sink into plush bedding, unwind in a luxurious bathroom, and enjoy modern amenities that cater to your every need. Experience the epitome of luxury, comfort, and exceptional service at Atlantic Palace Hotel. With its outstanding facilities, impeccable cleanliness, delectable dining options, prime location, and top-notch staff performance, this hotel is sure to exceed your expectations and create unforgettable memories.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

2 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Czech
  • German
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Tours
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Extra long bed
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Trziste 37/23, Near Center, Karlovy Vary, Czech Republic, 36001
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)15
The property
  • Number of bars/lounges0
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 21
  • Most recent renovation2015

Reviews of Atlantic Palace Hotel from real guests

Provided by verified guests of

Agoda logo
8.4
Room comfort and quality10.0
Location9.4
Cleanliness8.8
Service8.4
Facilities8.0
Value for money8.0
High score for Karlovy Vary
Rating
9+ Exceptional (11)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (4)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 22 verified guest comments
12345
10.0
Exceptional
René from Germany
Couple
Deluxe Double Room
Stayed 1 night in March 2022

Wonderful Hotel”

Perfect place to stay.

Reviewed March 10, 2022
9.6
Exceptional
Michelle from Hong Kong SAR, China
Couple
Superior Double Room
Stayed 1 night in September 2023

Beautiful”

It is a beautiful hotel and very convenient. The only downside is that the spa is not opened at night.

Reviewed September 24, 2023
10.0
Exceptional
Maria from Germany
Couple
Superior Double Room
Stayed 2 nights in January 2023

Exceptional”

Top Hotel, top Lage Frühstück war super

Reviewed January 12, 2023
5.2
Alon from Israel
Couple
Deluxe Triple Room
Stayed 2 nights in May 2024

Have the potential, but totally screw it up.”

The elevator didn't wotk our whole stay, and we needed to carry our luggage 4 floors up and down . What's more upsetting, is that we didn't even see anyone TRYING to fix it. We were in the hotel half the daytime, and didn't see a technician once. The pillows seems to be missing half the filling (or they're just old), and provide n osupport what so ever. The beds are not comfortable either. Both of us had one of the worst sleeps comparing to many other hote;s we've been to. I ended up sleeping on a couch, because it was the only plce I could somewhat fall asleep. When you insert the key to the power-activation slot in the room, it starts a buzzing sound in the wall next to the bedroom, and it is heard in the bedroom. Once again - one of the wost sleeps... The parking arrangement rewuires compromises, which is not the hotel's fault, but I would really expect it to be their responsibility to inform us AHEAD OF TIME about the local parking arrangement, so that we can either be prepared or maybe drop the idea of renting a car in the first place. They sent me the info at 4:07 AM on the day of our arrival. But they did see it their responsibility to inform me almost two weeks ahead (right after my booking) about them going "green" by providing the room-cleaning services once in 2 days, which to be fair, resolved very quickly, when I quoted them their own description on agoda promising everyday cleaning. And by the way, since room cleaning (making up the bed, taking out garbage, changing used towels) mostly relies on human power, which is the greenest kind of energy, then skipping a day doesn't mean going green, it's going greedy by denying the costumers a proper service, reducing the available job-hours to those seeking for it, and all in sake of optimising profit. Have the potential (location, building, rooms structure), but what a shame... Wouldn't recommend...

Reviewed June 03, 2024
7.2
Very good
Ji from Netherlands
Couple
Superior Double Room
Stayed 2 nights in August 2022

Very good”

Everything was just nice! Breakfast was more than enough, the room and the bathroom were spacious and clean, and the location was nice (every fountain was walkable distance) HOWEVER there was one critical mistake of the receptionist! The afternoon receptionist (old lady) gave us the room that was already occupied. Thank goodness that there were no people in that room! Another thing about the attitude of this receptionist; she was checking-in someone else while she was checking-in with us. This sometimes happens, I understand, but she didn’t explain nor apologize why she is doing something else. We asked first what is she doing. After that, she didn’t give me the invoice of the payment, so I asked her (usually 4-stars hotels ask me first) I understand when using English is not comfortable. But her attitude didn’t show any apologies. Hotel is self is worth of 4-stars but service of the staff was not even 2 stars

Reviewed August 22, 2022
12345
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