Batam City View Studio Apartment
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Nagoya part of Batam Island, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.
Highlights
Facilities
Swimming pool
Free parking
Fitness center
Kitchen
Smoking area
Elevator
Buzzer/wireless intercom
Doorman
“Worst Service”
Upon check in, room are so damn dirty n messy. Lots of cigarette butts stil in the dirt ashtray, broom mop dustbin scattered everywhere, no phone to call or so, bedsheets full of stains evrywhere, no indication of whats compliments whats not of the facilities and even worst guest have to clean own room. Why do we book and pay for the room if we have to do our own housekeeping? The person in charge Mr Robi Tan seems to take things or rather dont care for all other then sorry. THIS IS UTTERLY UNACCEPTABLE OR WORST STAY IN MY ENTIRE TRIP. ITS A SHAME ASTON HOTEL ARE THE PARTNER. WILL NEVER RECOMMEND TO PUBLIC OR ANYONE.
Hi Ian, So sorry for the late reply, since I just saw this review. Thank you so much for taking your time writing me a review. Firstly, this Aston residence apartment is entirely owned by me and not in any way related to the hotel department. Secondly, I would like to apologise for the few cigarette butts left unattended in the ashtray outside the unit. I will have a talk with my cleaner. For this mistake, I would like to offer you a 20% discount for your next booking. Thirdly, I hope I wasn’t misunderstanding because you left me several texts telling me how you liked the unit when you first checked-in and I believe that the chat log is still on my phone if you’ve already forgotten.