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Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)
Aerotel Singapore (Transit Hotel at Terminal 1)

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8.2

Excellent

2,024 reviews

2,024 reviews

See map

8.8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Gardens By The Bay East 15.7 km
Singapore Flyer 16.3 km
Cloud Forest 16.3 km
Sands Skypark Observation Deck 16.7 km
Orchard Road 18.2 km
Chinatown 18.5 km
Singapore Botanic Gardens 20.1 km
National Orchid Garden 20.3 km
Night Safari 22.4 km
Singapore Zoo 22.4 km
Nearby landmarks
Pazzion 60 m
Jewel Canopy Park 230 m
Jewel Changi Airport 240 m
HSBC Rain Vortex 240 m
Victoria's Secret 270 m
Singapore Changi Airport 290 m
Uniqlo 300 m
Changi Airport MRT Station 550 m
TWG Tea 800 m
St John's Island 1.6 km

Aerotel Singapore (Transit Hotel at Terminal 1)

Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, Changi, Singapore, Singapore, 819642 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Changi part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Restaurant, fitness center and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

550 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Car park [on-site]

Swimming pool [outdoor]

Golf course [on-site]

Fitness center

Shops

This property is in high demand!

9 travelers have booked today.

Value for money7.3
Location rating8.8
Nearest airportSingapore Changi Airport (SIN)
Distance to airport290 m

Rooms available at Aerotel Singapore (Transit Hotel at Terminal 1)

Double Plus Room - Max 12 Hours Stay & Meal
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double Plus Room - Max 6 Hours Stay & Meal
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double Plus Room - Max 24 Hours Stay & Meal
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Solo Room (6 hours) with Meals
...
  • Shower
  • Shared bathroom
  • 1 single bed
Enter dates to see prices
Solo Room (12 hours) with Meals
...
  • Shower
  • Shared bathroom
  • 1 single bed
Enter dates to see prices
Double Room (6 hours) with Meals & Lounge Access (3 hours)
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Double Room (12 hours) with Meals & Lounge Access (3 hours)
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Solo Room (6 hours) with Meals & Lounge Access (3 hours)
...
  • Shower
  • Shared bathroom
  • 1 single bed
Enter dates to see prices
Solo Room (12 hours) with Meals & Lounge Access (3 hours)
...
  • Shower
  • Shared bathroom
  • 1 single bed
Enter dates to see prices
Solo Room (24 hours) with Meals
...
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Aerotel Singapore (Transit Hotel at Terminal 1)?

Check-out is until 11:30 PM. You may request late check-out during booking, subject to availability. Guests checking out after the designated period may be charged an additional fee. The front desk is always open, day or night.

How do I get to Aerotel Singapore (Transit Hotel at Terminal 1)?

For those who wish to drive their own cars, Aerotel Singapore (Transit Hotel at Terminal 1) has a car park right on site for maximum convenience.

Is breakfast offered at Aerotel Singapore (Transit Hotel at Terminal 1)?

Wake up to a great continental breakfast at Aerotel Singapore (Transit Hotel at Terminal 1). A selection of food types including western and asian breakfast options is available for guests.

What are my dining options at Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Aerotel Singapore (Transit Hotel at Terminal 1)?

The closest airport to Aerotel Singapore (Transit Hotel at Terminal 1) is Singapore Changi Airport, 280 m away.

What is the closest train, metro, or bus station to Aerotel Singapore (Transit Hotel at Terminal 1)?

The closest train, metro, or bus station is Changi Airport MRT Station, 540 m away from Aerotel Singapore (Transit Hotel at Terminal 1).

What restaurants are nearby Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1)’s neighborhood is Changi which includes popular restaurants such as Swenson's, Crystal Jade Restaurant and The Coffee Bean & Tea Leaf (Changi Airport) 1.

What popular shopping places are close to Aerotel Singapore (Transit Hotel at Terminal 1)?

Located in the Changi area, Aerotel Singapore (Transit Hotel at Terminal 1) is close to great shopping choices like Jewel Changi Airport, Victoria's Secret and TWG Tea.

What are popular attractions near Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1)’s location in the Changi neighborhood makes it close to famous attractions including The Changi Museum, Jewel Canopy Park and Changi Prison Museum & Chapel.

What popular beaches are close to Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1)’s Changi neighborhood also includes Changi Beach.

What popular natural sightseeing spots are close to Aerotel Singapore (Transit Hotel at Terminal 1)?

Aerotel Singapore (Transit Hotel at Terminal 1) is located within Changi, which makes it conveniently close to natural sights including St John's Island, Changi Sailing Club and Lorong Halus Wetland.

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Explore the neighborhood

What people love about Aerotel Singapore (Transit Hotel at Terminal 1)

  • 10

    Exceptional

    "Good property when you're tired and you just need a shower and sleep ."

    Katherine

    |

    October 19, 2022

  • 8.8

    Excellent
    Staff 

    "Our stay at the Aerotel hotel was amazing especially the Manager Michelle was particularly helpful and courteous plus the breakfast was really enjoyable."

    Abhisek

    |

    October 18, 2022

  • 8.4

    Excellent
    Cleanliness

    "It is perfectly located at Terminal 1 and it offers clean, practical rooms, a pool area with bar and a complimentary meal to enjoy in the lounge area."

    Janene

    |

    October 14, 2022

Property ranking|Compared to 561 Singapore properties
See all rankings
Cleanliness score
8.8/10
Couples review score
8.3/10
Location score
8.8/10
Overall score
8.2/10
Better than
88
%
of Singapore properties
Better than
81
%
of Singapore properties
Better than
79
%
of Singapore properties
Better than
76
%
of Singapore properties
Overall rating:

8.2

Excellent
2,024 reviews
Cleanliness
8.8
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
Ideal for short stay with less than 8 hours connecting fligh...
Bee from Australia
Group
More about Aerotel Singapore (Transit Hotel at Terminal 1)

More about Aerotel Singapore (Transit Hotel at Terminal 1)

Aerotel Singapore (Transit Hotel at Terminal 1)

Never miss a single attraction in Singapore when staying at Aerotel Singapore (Transit Hotel at Terminal 1). Getting around in Singapore is easy when staying at this hotel, strategically placed right in the heart of the city.
Enjoy all that Aerotel Singapore (Transit Hotel at Terminal 1) has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk service is provided at the hotel including express check-in or check-out.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Aerotel Singapore (Transit Hotel at Terminal 1) from the convenience of your guestroom. In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Aerotel Singapore (Transit Hotel at Terminal 1) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Fill your days with the array of activities and facilities offered at Aerotel Singapore (Transit Hotel at Terminal 1). Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Aerotel Singapore (Transit Hotel at Terminal 1) provides an excellent base for exploring the sights of Singapore in-depth. The most famous landmark nearby is Singapore Flyer just 16.2 km away. Don't forget to stop by Sands Skypark Observation Deck located 16.7 km away, where everyone who visits Singapore wants to have their photo taken.


Reasons to stay here

Facilities at this hotel are rated higher than 83% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 87% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Housekeeping

39 mentions

Breakfast

26 mentions

Swimming Pool

15 mentions

Food & Dining

5 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Library
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Carpeting
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Pool facilities
  • Shower
  • Slippers
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
Food and dining
Breakfast options
  • Continental
  • Vegetarian
Restaurants on site

Plaza Premium Lounge

  • Cuisine: American, Chinese, Local
  • Menu: A-la-carte
Location
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, Changi, Singapore, Singapore, 819642
Excellent
Location

8.8

Airports

  • Singapore Changi Airport (SIN)
    290 m 3 min drive
  • Seletar Airport (XSP)
    14.4 km

Public transportation

  • Changi Airport MRT Station
    550 m
  • Pasir Ris East
    3.3 km

Hospital or clinic

  • Shenton Family Medical Clinic
    4.2 km

Shopping

  • Jewel Changi Airport
    240 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Gardens By The Bay East
    15.7 km
  • Singapore Flyer
    16.3 km
  • Cloud Forest
    16.3 km
  • Sands Skypark Observation Deck
    16.7 km
  • Orchard Road
    18.2 km
  • Chinatown
    18.5 km
  • Singapore Botanic Gardens
    20.1 km
  • National Orchid Garden
    20.3 km
  • Night Safari
    22.4 km
  • Singapore Zoo
    22.4 km

Nearby landmarks

  • Pazzion
    60 m
  • Jewel Canopy Park
    230 m
  • Jewel Changi Airport
    240 m
  • HSBC Rain Vortex
    240 m
  • Victoria's Secret
    270 m
  • Singapore Changi Airport
    290 m
  • Uniqlo
    300 m
  • Changi Airport MRT Station
    550 m
  • TWG Tea
    800 m
  • St John's Island
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-out until23:30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 70

Reviews of Aerotel Singapore (Transit Hotel at Terminal 1) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.8
Facilities8.0
Location8.8
Service8.1
Value for money7.3
High score for Singapore
Rating
9+ Exceptional (304)
8-9 Excellent (138)
7-8 Very Good (125)
6-7 Good (68)
<6 Below Expectation (115)
Time of the year
Mar - May (167)
Jun - Aug (189)
Sep - Nov (207)
Dec - Feb (187)
All guests (2,024)
All room types
All languages

Show reviews that mention 

Showing 750 verified guest comments
12345
10.0
Exceptional
William from United States
Solo traveler
Stayed 1 night in June 2019

Aerotel Terminal 1 Transit Hotel (Singapore/Changi) highly recommended!”

Staying at an airport/transit hotel was a new experience for me but very much a positive one. I'd arrived at Singapore from Penang in Malaysia with an early morning flight the following morning and it was very convenient to check my bag at the terminal already & to be located within it prior to the next flight. The pod-space was quite comfortable & more than sufficient for my needs, even with a bathroom & shower down the hallway. The included breakfast was pleasantly refreshing and the space where it was served bright & cozy, with choices of coffee. I did not have time to use the swimming pool but its availability was an additional asset. the only difficulty is in plotting out an incoming flight so that one does not overstay the 12 hour limit but even this scheduling seemed flexible, the allotted time not beginning until one actually registers.

Reviewed June 18, 2019

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Dear William, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Syed Yusuf Duty Manager

Responded August 02, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Patricia from New Zealand
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in July 2019

Brilliant stopover in Singapore - Impeccably clean”

Didn't quite know what to expect with our stopover and hotel as we booked the week before we left! Definitely would stay here again, easy to find in Terminal 1, it's all in transit so need to go through customs. Hotel exceptionally clean and beautifully appointed. The bed and bedding is of the highest quality, had the best night sleep that we have had in ages with 2 queen size beds. A lovely breakfast was included in the price of our room. Would definitely stay again and will let all our friends know who are travelling and need a stopover in Singapore. Very impressed

Reviewed July 09, 2019

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Dear Patricia, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Syed Yusuf Duty Manager

Responded August 02, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Liz from United Kingdom
Solo traveler
Stayed 1 night in October 2019

Lots going for this transit hotel”

Have stayed at this location on several occasions...plus have tried the other transit hotels at Changi as well. There are so many pluses for the venue: > Comfy beds and bedding > Kettle (I travel with hot water bottle) > Tea, coffee & water in room > Swimming Pool - outdoor!!! > Spacious lounge > Lighting is soft > Clean EVERYWHERE! > In-room amenities - toothbrush, vanity kit, slippers, shower cap Only downside: > Doors are noisy so the clicking locks can be very noticeable. Considerations: > The bedrooms are always pretty cool. Take a pair of socks and sleep wear or like me a hot water bottle. > Ear plugs if you are a light sleeper (maybe they could add this to their room amenties kit?) Overall it is my favourite transit hotel when travelling solo through Changi. I will visit again soon.

Reviewed October 30, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Syed Yusuf Duty Manager

Responded November 12, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Darya from Australia
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in July 2019

Perfectionist's dream”

This hotel was not cheap, however the room had two king single beds and was quite spacious. This was a surprise in comparison to most of the other hotel rooms available outside the airport. It contained all the necessary items in the bathroom, which means you don't need to pack things like towels, hairdryer, shampoo, shower gel and toothbrush in your carry-on! The big bonus is of course the ability to rest after a flight or just rest in the quiet room rather than rest on seats in the airport where you won't get much peace. Breakfast was ok, not much fresh salad or fruits. There is no dining area as such but you have access to a lounge room where they will serve your meal, you can get your own coffee and watch TV. Definitely recommend getting a hotel if you are travelling to Australia and have to wait overnight in Singapore until your morning flight.

Reviewed July 30, 2019

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Dear Darya, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Syed Yusuf Duty Manager

Responded August 02, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Sabaria from Germany
Solo traveler
Stayed 1 night in September 2019

It was super”

For me who had long transit time in Airport, this hotel very helpfully. I can take a good sleep even not so long because the room was very cozy, quiet, and comfortable. They‘re also prepare breakfast for guest. And maybe sport facilities ( when i‘d breakfast, i saw someone doing a treadmill and swimming. They also provide Airport view from their cafe. I hope, when i had long transit again, i can stay at this hotel. Wunderbar Aero Transit Hotel

Reviewed December 06, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Marketing Team

Responded December 18, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Judith from United States
Solo traveler
Stayed 1 night in August 2019

Painless Layover at Changi Airport Singapore”

This is a practical way to get some rest between flights go to terminal one Changi airport. the facilities are very clean while the rooms do not have their own showers it is not inconvenient to go up the hall and use an immaculate shower. Six hours is enough to catch your breath and recovers and get to your own terminal and depart. Highly recommend.

Reviewed August 16, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Marketing Team

Responded December 18, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Noriyasu from Vietnam
Couple
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in July 2021

Worth Every Penny”

This is the time (COVID) to spend money on yourself and be treated with care and concern. Then there is the food....WOW....delish. Staff hygiene conscious, pleasant, helpful, caring. Room spotless, bed comfortable and we slept like two well fed babies. Thank you Aerotel Singapore. We give you 10 stars...and more.

Reviewed July 17, 2021

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10.0
Exceptional
Ellen from Philippines
Family with young children
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in December 2018

Stay was very comfortable,amazing view”

Staff was very accomodating and friendly especially the front desk, even gave my kids free pancakes for breakfast. View from the pool was amazing, you can see planes passing by and very near you while taxiing in the runway. room was very comfortable. hotel provides free towels while using the pool besides the room towels provided.

Reviewed January 03, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Marketing Team

Responded December 18, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Ming from Malaysia
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in August 2019

Convenient For A Night Stay”

This hotel is located in transit area of Terminal 1, which eventually we don’t have to do immigration and baggage clearance. Arriving in the midnight, however there was some renovation works going on, a little sound can be heard from the room. Water from the shower had a weird smell which supposed the piping was not clean. Overall experience with the transit was okay with a complimentary meal provided.

Reviewed August 31, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you, Marketing Team

Responded November 15, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Cherie from United States
Solo traveler
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in April 2022

Convenient and luxury”

I was blown away by the cleanliness and convenience of the hotel and location. The package i chose, 12 hour stay, comes with two meals. The food was amazing! I’ll definitely stay again for long layovers. The room looks out to the tarmac but i did not hear airplanes landing or taking off. Value for money!

Reviewed April 08, 2022

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10.0
Exceptional
mihi from South Africa
Family with teens
Stayed 1 night in November 2019

Great hotel to rest”

We had long transit and we usually stay in this hotel whenever we fly with Singapore airline. Room and spacious, clean comfortable. Staff is friendly and great help. I highly recommend their spa as well. We will keep on staying this hotel id we have long lay over in Singapore

Reviewed June 09, 2021

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10.0
Exceptional
Shobna from Canada
Solo traveler
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in May 2022

Pleasant Overnight stay”

Aerotel was so convenient and easy to access in Terminal One! The room was so comfortable, with exactly everything you need, and the staff were so friendly and helpful. I had such a pleasant stay! Would highly recommend if you're breaking up your journey!

Reviewed May 23, 2022

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10.0
Exceptional
James from Australia
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in February 2020

We enjoyed our stay at Aerotel. Perfect for that short stay .. Very clean and comfortable..”

Needs more signage for location. Everything was great, Food, tea , coffee, beds as well. Perfect place to chill out. We will definitely return .

Reviewed February 03, 2020

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you, Marketing Team

Responded March 13, 2020
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Nombulelo from Australia
Family with young children
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in December 2021

Solo Mom Traveller ”

Had a 14hour layover with a busy 3 year old. Best decision was booking trans accomodation with Aerotel. The moment we stepped into their facilities they made us feel welcome. Helped me with my tired toddler who was having a tantrum. Also, turns out i had booked the wrong day but they didn’t make a fuss about it, they immediately fixed it and got us a room. The complimentary meals were amazing. Loved it!!

Reviewed January 02, 2022

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10.0
Exceptional
Andre from New Zealand
Business traveler
Stayed 1 night in December 2018

One of the best layover experiences!”

This is my favorite layover hotel, great value for money wonderful facilities. The rooms are well insulated from noise. I would highly recommend staying here on your way through, especially if you have a long layover. It worth booking in advance, the 3 times I have been there has always been a passenger or two pleading for some accommodation from the desk staff.

Reviewed March 25, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Marketing Team

Responded December 18, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
BEATRICE from Indonesia
Family with young children
Double Plus Room - Max 12 Hours Stay & Meal
Stayed 1 night in December 2021

Clean transit hotel”

Spotless clean room and bathroom. Located at terminal 1 so it will take around 20 minutes to walk if you arrive at terminal 3. If you stay for 12 hours they will provide 2 times meals. Nice stay ..

Reviewed December 18, 2021

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10.0
Exceptional
Stefan from South Africa
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in September 2019

Yes!!!!”

With a long transit time this was amazing & will recommend this to anyone!!! Super clean rooms with nice showers & amenities!! Lounging by the pool with a cold beer was the best thing ever waiting for my next flight!!

Reviewed September 10, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you, Marketing Team

Responded November 15, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
ian from United Kingdom
Couple
Double Plus Room - Max 6 Hours Stay & Meal
Stayed 1 night in December 2019

Exceptional”

very good staff cleanliness the breakfast area and the pool all superb good value will use again very convenient but like many transit hotels signage not the best lovelyto watch the sunrise from the dining area

Reviewed January 01, 2020

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you, Marketing Team

Responded March 13, 2020
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Natasha from Australia
Couple
Stayed 1 night in May 2019

Great hotel for long layovers ”

It could not get any better having a hotel in the terminal you depart from. We had a sleep shower and walk around Changi airport not having to worry about our hand luggage,. The hotel is also equipped with a gym and pool. Hotel comes with one meal each and although wasn't the best chicken rice I have had it was not bad at all.

Reviewed May 26, 2019

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Kind Regards, Marketing Team

Responded December 18, 2019
Aerotel Singapore (Transit Hotel at Terminal 1)
10.0
Exceptional
Pauline from United Kingdom
Couple
Stayed 1 night in December 2019

Exceptional”

very good stay comfortable bed, we has a good rest before catching our next flight. Nice and quiet so no problems there. If we were travelling to Australia again we would use this facility again definitely.

Reviewed January 18, 2020

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Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again. Thank you, Marketing Team

Responded March 13, 2020
Aerotel Singapore (Transit Hotel at Terminal 1)
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