Ace Hotel Batam

3 stars out of 5
Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Nagoya, Batu Ampar, Batam Island, Indonesia, 29454 - See map

Make your best journey to Batam Island with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Batu Ampar, allowing you access and proximity to local attractions and sights. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Batam Island

Check-in [24-hour]

Airport transfer

Inside city center

350 meters to Nagoya Hill Shopping Mall

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Batam Island every 1 minutes on Agoda.com
See map

7.9Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Milagros Batam
280 m
Hypermart Nagoya Hill
310 m
Grand I Hotel Park
320 m
Nagoya Hill Shopping Mall
330 m
Majesty Spa & Massage Batam
410 m
Popular landmarks
Funworld Nagoya Citywalk Batam
960 m
Jabal Arafah Mosque
1.0 km
Tua Pek Kong Temple
1.1 km
Harbour Bay Mall
1.5 km
Maha Vihara Duta Maitreya Temple
2.8 km
Closest landmarks
I Hotel
210 m
Parkir Motor
260 m
Khalila Batam Dental Care Nagoya
280 m
Harapan Bunda Hospital
350 m
Poliklinik Mata
540 m
Value for money7.1
Distance to city center0.5 km
Location rating7.9
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport12.0 km

Rooms available at Ace Hotel Batam

Ace Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Ace Studio
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      House
      ...
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        Frequently asked questions

        How many floors does Ace Hotel Batam have?

        Ace Hotel Batam has a total of 3 floors.

        At what time of the year is Ace Hotel Batam most popular?

        Ace Hotel Batam's most popular month where verified guests have stayed the most is in December.

        In which languages can Ace Hotel Batam's employees communicate?

        Ace Hotel Batam can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

        What is the verified guest review consensus about Ace Hotel Batam's Wi-Fi?

        75.0% of our verified visitor testimonials have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Ace Hotel Batam down in the review section.

        What is the verified guest review consensus about Ace Hotel Batam's food?

        67.0% of our verified guest evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Ace Hotel Batam down in the review.

        What is the verified guest review consensus about Ace Hotel Batam's wellness amenities?

        71.0% of our past customer testimonials have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Ace Hotel Batam down in the review section.

        What is the average rating that past Solo travelers' have given to Ace Hotel Batam?

        Past solo travelers that have stayed at this property have given Ace Hotel Batam an average rating of 6.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Families with older children have given to Ace Hotel Batam?

        Past families with older children that have stayed at this property have given Ace Hotel Batam an average rating of 7.3. You can search for more comprehensive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

        What do local visitors think about Ace Hotel Batam?

        Verified local visitors that have stayed at this property have given Ace Hotel Batam an average rating of 6.8. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.

        What is the closest train, metro, or bus station to Ace Hotel Batam?

        The nearest train, metro, or bus station is Port of Batam Centre, 5037.72 m away from Ace Hotel Batam.

        What popular shopping locations are near to Ace Hotel Batam?

        Shopping options in Ace Hotel Batam’s Batu Ampar neighborhood features Nagoya Hill Shopping Mall, Grand Batam Shopping Centre, and Harbour Bay Mall.

        Is breakfast offered at Ace Hotel Batam?

        Travelers can enjoy breakfast offered with an additional charge of 50000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

        More about Ace Hotel Batam

        More about Ace Hotel Batam

        Experience Comfort and Convenience at Ace Hotel Batam

        Welcome to Ace Hotel Batam, a charming 3-star hotel located in the heart of Batam Island, Indonesia. With its ideal location, this hotel offers easy access to the city's must-see destinations and is just a short 20-minute drive from the airport. Whether you are traveling for business or leisure, Ace Hotel Batam provides a comfortable and convenient stay for all guests. Step into one of the 32 well-appointed rooms and experience a relaxing atmosphere designed to make you feel right at home. Each room is tastefully furnished and equipped with modern amenities to ensure a pleasant stay. The hotel's friendly and attentive staff are always ready to assist you with any requests or queries you may have, guaranteeing a hassle-free experience. Check-in at Ace Hotel Batam begins at 02:00 PM, allowing you to settle in and unwind after your journey. The check-out time is until 12:00 PM, providing you with ample time to enjoy a leisurely morning before departing. The hotel's convenient location, just 0.5 km from the city center, allows you to explore the vibrant streets and immerse yourself in the local culture. At Ace Hotel Batam, families are more than welcome. The hotel's child policy allows children between the ages of 3 to 10 to stay free of charge, making it an excellent choice for families traveling with young ones. The hotel's warm and inviting atmosphere, combined with its convenient amenities, ensures that both parents and children will have a memorable and enjoyable stay. Built in 2013, Ace Hotel Batam offers modern comforts and facilities to cater to the needs of every traveler. Whether you are visiting Batam Island for business or leisure, Ace Hotel Batam provides a comfortable and convenient base for your stay. Experience the warmth and hospitality of this charming 3-star hotel and create lasting memories during your time in Batam Island, Indonesia.

        Unwind and Indulge at Ace Hotel Batam's Vibrant Bar

        At Ace Hotel Batam, we believe that entertainment is an essential part of any memorable vacation. That's why we are proud to offer a vibrant and lively bar that promises to be the perfect spot for unwinding and indulging. Step into our bar and immerse yourself in a world of music, laughter, and good times. Our bar is designed to cater to all tastes and preferences. Whether you're a fan of classic cocktails, craft beers, or fine wines, our extensive drink menu has something for everyone. Sit back and relax in our comfortable seating area, as our talented bartenders whip up your favorite drinks with flair and precision. As the evening progresses, our bar transforms into a hub of excitement and entertainment. Enjoy live performances by talented musicians, DJs spinning the latest beats, and even karaoke nights where you can showcase your singing skills. Dance the night away to infectious rhythms or simply enjoy the lively atmosphere as you mingle with fellow guests. At Ace Hotel Batam, our bar is more than just a place to grab a drink - it's an experience that will leave you with unforgettable memories.





        Convenience Facilities at Ace Hotel Batam

        At Ace Hotel Batam, we prioritize your comfort and convenience by offering a range of excellent facilities. Our guests can take advantage of our laundry service and dry cleaning facilities, ensuring that their clothes are always fresh and clean. For those who prefer to dine in the comfort of their rooms, our efficient room service is available to cater to your culinary needs. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to browse the internet or catch up on work effortlessly. We understand the needs of our guests, which is why we have a designated smoking area for those who enjoy a smoke. Additionally, our hotel provides luggage storage services, allowing you to explore the city without the burden of your belongings. Our dedicated housekeeping team ensures that your room is tidied up daily, maintaining a clean and comfortable environment throughout your stay. At Ace Hotel Batam, we strive to provide convenience and comfort to make your stay truly enjoyable.

        Convenient Transport Facilities at Ace Hotel Batam

        At Ace Hotel Batam, we understand the importance of convenient transportation options for our guests. Whether you're arriving at the airport or exploring the beautiful Batam Island, we have a range of transport facilities to suit your needs. Our airport transfer service ensures a hassle-free arrival and departure experience. Upon request, our friendly staff will be waiting to greet you at the airport and escort you to the hotel in comfort and style. For those looking to explore the island, we offer tours to popular attractions and landmarks. Let our knowledgeable guides take you on an unforgettable journey, providing insights into the rich culture and history of Batam Island. If you prefer to have your own transportation, our car park is available for guests. You can rest assured knowing that your vehicle is safely parked while you enjoy your stay. For added convenience, we also provide car hire services, allowing you to freely explore the island at your own pace. Whether you're traveling solo or with a group, our fleet of well-maintained vehicles ensures a comfortable and reliable journey. Additionally, our hotel offers a taxi service for guests who prefer the convenience of professional drivers. Whether you need a ride to the airport, a nearby shopping center, or any other destination, our taxis are readily available to take you there. At Ace Hotel Batam, we strive to make your stay as comfortable and convenient as possible. With our comprehensive transport facilities, you can easily navigate the island and make the most of your time in Batam.

        Modern Comfort and Convenience at Ace Hotel Batam

        At Ace Hotel Batam, guests can expect modern comfort and convenience in every room. Each room is equipped with essential amenities to ensure a pleasant stay. The air conditioning system allows guests to adjust the temperature to their liking, creating a cool and comfortable atmosphere. For those who like to maintain their grooming routine, a hair dryer is provided in each room, allowing guests to style their hair effortlessly. To quench your thirst or enjoy a quick snack, a well-stocked mini bar is available in every room. It offers a selection of refreshing beverages and tasty treats, ensuring guests have everything they need at their fingertips. When it's time to unwind and relax, guests can enjoy a wide range of satellite/cable TV channels. Whether you're looking for the latest news, sports events, or your favorite TV shows, there's something for everyone. With these fantastic room facilities, Ace Hotel Batam ensures that guests have a comfortable and enjoyable stay, providing all the necessary amenities for a memorable experience.

        Delicious Dining Options at Ace Hotel Batam

        At Ace Hotel Batam, guests are treated to a delightful array of dining options that cater to all tastes and preferences. Whether you're in the mood for a quick coffee, a leisurely meal at a restaurant, or the convenience of room service, this hotel has it all. Start your day off right at the hotel's coffee shop, where you can indulge in a steaming cup of freshly brewed coffee and a selection of delectable pastries. The cozy atmosphere and friendly staff make it the perfect spot to relax and plan your day ahead. For a more substantial meal, head to the hotel's restaurant, where you can savor a variety of dishes from local specialties to international favorites. The menu is thoughtfully crafted to ensure a memorable dining experience, with an emphasis on using fresh, locally sourced ingredients. If you prefer the convenience of dining in the comfort of your own room, Ace Hotel Batam offers room service around the clock. Whether you're craving a late-night snack or a full-course meal, the attentive staff will ensure that your order is delivered promptly and with a smile. For Muslim guests, the hotel also boasts a halal restaurant, where you can enjoy a wide selection of halal-certified dishes. This ensures that all guests can dine with peace of mind, knowing that their dietary preferences are being catered to. With daily housekeeping services, you can rest assured that your dining area will always be clean and inviting. So whether you choose to dine at the coffee shop, restaurant, or in the comfort of your room, Ace Hotel Batam has all your dining needs covered.

        Unwind in Comfort and Style at Ace Hotel Batam

        Ace Hotel Batam offers a range of stylish and comfortable rooms to suit every traveler's needs. Choose from our spacious Ace Studio rooms, featuring a cozy 20 square meters of space and a comfortable Double Bed. Whether you're traveling solo or with a partner, these rooms provide the perfect retreat after a day of exploring Batam Island. Book your stay at Ace Hotel Batam on Agoda and enjoy the best prices and a hassle-free experience. With Agoda, you can easily find the perfect room for your budget and preferences, ensuring a seamless booking process from start to finish.

        Discover the Hidden Gem of Batu Ampar in Batam Island

        Nestled on the picturesque Batam Island in Indonesia, Batu Ampar is a hidden gem waiting to be explored. This charming neighborhood offers a perfect blend of natural beauty, cultural heritage, and modern amenities, making it an ideal destination for travelers seeking a unique getaway. One of the highlights of Batu Ampar is its stunning coastline, featuring pristine sandy beaches and crystal-clear waters. Here, visitors can indulge in a range of water activities, including snorkeling, diving, and jet skiing. The area is also home to several beachfront resorts and restaurants, where guests can relax and savor delicious local cuisine while enjoying breathtaking ocean views. Beyond the beach, Batu Ampar boasts a rich cultural heritage. Travelers can explore traditional Indonesian markets, where they can immerse themselves in the vibrant atmosphere and discover an array of local handicrafts, clothing, and fresh produce. Additionally, the neighborhood is dotted with ancient temples and historical sites, offering a glimpse into the island's fascinating past. With its stunning natural beauty, cultural attractions, and warm hospitality, Batu Ampar is a must-visit destination for travelers seeking an unforgettable experience in Batam Island. Whether you're looking to relax on the beach, explore the local culture, or indulge in thrilling water sports, this charming neighborhood has something for everyone.

        Traveling to Ace Hotel Batam from Nearby Airports

        Welcome to Ace Hotel Batam, a charming and conveniently located hotel in Batu Ampar, Batam Island, Indonesia. Whether you're arriving at Hang Nadim International Airport or Batam Center Ferry Terminal, getting to Ace Hotel Batam is a breeze. If you're flying in, the closest airport is Hang Nadim International Airport, located just 20 kilometers away from the hotel. From the airport, you have several transportation options to choose from. The most convenient and hassle-free way to reach Ace Hotel Batam is by booking a taxi or private car transfer in advance. This ensures a smooth and comfortable journey to the hotel, with the added benefit of a knowledgeable driver who can provide local insights along the way. Alternatively, you can also opt for a shared airport shuttle service, which offers a more budget-friendly option. These shuttles operate on a scheduled basis and will drop you off directly at the hotel. Another option is to take a public taxi from the airport, but it's important to negotiate the fare beforehand to avoid any surprises. If you're arriving at Batam Center Ferry Terminal, which is a popular entry point for travelers coming from Singapore, Ace Hotel Batam is approximately 8 kilometers away. Similar to the airport, you can choose between a taxi or private car transfer, shared shuttle service, or public taxi to reach the hotel. No matter which mode of transportation you choose, the journey to Ace Hotel Batam is sure to be filled with anticipation and excitement. Once you arrive, you'll be greeted by the hotel's friendly staff and can start enjoying the hotel's comfortable rooms, modern amenities, and convenient location. With its proximity to attractions such as Nagoya Hill Shopping Mall and Batam Center Business District, Ace Hotel Batam is the perfect base for exploring all that Batam Island has to offer.

        Discover the Nearby Attractions of Ace Hotel Batam

        Located in Batam Island, Indonesia, Ace Hotel Batam offers easy access to several nearby landmarks and attractions. Just a short distance away, visitors can explore The Illusion, a popular entertainment venue known for its mind-bending illusions and interactive exhibits. For those interested in local culture, Batam Miniature House is a must-visit. This charming attraction showcases traditional Indonesian architecture and offers a glimpse into the island's rich heritage. Sports enthusiasts will appreciate the proximity to lapangan sepakbola, a local football field where you can catch a game or even join in for a friendly match. If you're in the mood for shopping, Carrefour Harbour Bay is just a stone's throw away. This bustling mall offers a wide range of shops, restaurants, and entertainment options. For those seeking medical services, Harapan Bunda Hospital is conveniently located nearby. Additionally, Prayselia, Kolam Flying Fox, Posyandu Mawar Xxxiii, Klinik Bersalin Elizabeth, and Puskesmas Pembantu Tanki Seribu are within easy reach, ensuring that guests have access to healthcare facilities during their stay. With its prime location and proximity to these landmarks and attractions, Ace Hotel Batam is an ideal choice for both leisure and business travelers.





        A Gastronomic Delight: Indulge in Batam's Finest Cuisine

        Ace Hotel Batam is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away, you'll find Golden Prawn 933, a renowned seafood restaurant that serves up delectable dishes made from the freshest catch of the day. For those craving authentic Indonesian flavors, Wey Wey Seafood is a must-visit, offering a wide array of local seafood delicacies. Harbour Bay Seafood Restaurant is another excellent choice, known for its mouthwatering seafood dishes and stunning waterfront views. If you're in the mood for international cuisine, Nomad Bar & Resto is the place to be, serving up a fusion of Western and Asian dishes in a stylish setting. BLUEFIRE Bar & Resto is perfect for those seeking a vibrant atmosphere and delicious cocktails. Dé Patros Café is a cozy spot where you can enjoy a cup of coffee or indulge in their delectable pastries. Morning Bakery at Harbour Bay is a great option for a quick bite or a satisfying breakfast. For a more upscale dining experience, head to Port House Resto & Bar, known for its elegant ambiance and delectable menu. If you're craving Thai cuisine, Jumbo Thai Kitchen is a hidden gem, serving up authentic and flavorful dishes. With such a wide variety of restaurants to choose from, your taste buds will never be bored during your stay at Ace Hotel Batam.

        Shop 'til you drop at Ace Hotel Batam's surrounding shopping landmarks

        Ace Hotel Batam is conveniently located near some of the best shopping destinations on Batam Island. Just a short distance away, you'll find Harbour Bay Mall, a popular shopping complex that offers a wide range of local and international brands. Whether you're looking for fashion, electronics, or souvenirs, this mall has it all. Another must-visit shopping landmark is Diamond City Mall, which is known for its diverse selection of shops and boutiques. Here, you can browse through a variety of items, from clothing and accessories to home decor and beauty products. With these fantastic shopping options just a stone's throw away, Ace Hotel Batam is the perfect choice for shopaholics and fashion enthusiasts alike.

        Affordable Luxury at Ace Hotel Batam

        Experience the best of Batam Island without breaking the bank at Ace Hotel Batam. With an average price of just $25 per room, this hotel offers unbeatable value for money. Compared to the average price of a hotel room in Batam Island, which is $42, Ace Hotel Batam provides guests with an affordable yet luxurious stay. At Ace Hotel Batam, you don't have to compromise on quality or comfort. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Whether you're traveling for business or leisure, the hotel offers a range of room types to suit your needs, from cozy standard rooms to spacious suites. With its prime location in the heart of Batam Island, Ace Hotel Batam provides easy access to the city's top attractions and business centers. After a day of exploring or meetings, guests can unwind at the hotel's rooftop pool or indulge in a relaxing massage at the spa. The hotel also features a restaurant serving a variety of local and international cuisines, ensuring that every palate is satisfied. Don't miss out on an unforgettable stay at Ace Hotel Batam. Book your room today and enjoy the perfect blend of affordability, luxury, and convenience.

        Excellent Service and Convenient Location

        Ace Hotel Batam is highly praised by its guests for its excellent service and convenient location. The staff is described as friendly, efficient, and always ready to assist. One guest specifically mentioned the helpfulness of a staff member named YUNI. The hotel provides a shuttle van service from the hotel to the terminal, making transportation hassle-free for guests. The location of the hotel is considered its best selling point, as it is conveniently situated and easily accessible for travelers. Additionally, guests appreciate the affordable price of the hotel, considering it a good value for money. The hotel also offers strong and stable wifi, ensuring guests can stay connected throughout their stay. Overall, Ace Hotel Batam provides a basic resting space with four good solid pillows, making it a comfortable and reasonably priced choice for travelers.

        Exceptional Location and Attentive Staff at Ace Hotel Batam

        Ace Hotel Batam in Batam Island, Indonesia, has received positive customer ratings for its exceptional location and attentive staff performance. With an overall rating of 7.0, this hotel offers great value for money with a rating of 7.2 in this category. One of the standout features of Ace Hotel Batam is its prime location. With a rating of 8.0 for location, guests can easily access the nearby attractions and amenities. Whether it's exploring the vibrant city center or enjoying the beautiful beaches, guests will find themselves in the heart of all the action. The hotel's convenient location allows guests to make the most of their time in Batam Island, making it an ideal choice for both leisure and business travelers. In addition to its excellent location, Ace Hotel Batam is known for its attentive and friendly staff. With a staff performance rating of 7.5, guests can expect a warm welcome and personalized service throughout their stay. The hotel staff goes above and beyond to ensure that guests have a comfortable and enjoyable experience. From providing helpful local recommendations to assisting with any requests, the staff at Ace Hotel Batam strive to create a memorable stay for every guest. Overall, Ace Hotel Batam offers a great value for money with its exceptional location and attentive staff performance. Whether you're visiting Batam Island for business or leisure, this hotel provides a comfortable and convenient base for your stay.

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        Amenities and facilities

        Review score5.5

        Facilities

        Most talked about facilities
        Languages spoken
        • English
        • Chinese [Mandarin]
        • Indonesian
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Garden
        • Nightclub
        • Tours
        Dining, drinking, and snacking
        • Bar
        • Coffee shop
        • Restaurant [halal]
        • Restaurants
        • Room service
        Services and conveniences
        • Business facilities
        • Cash withdrawal
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Laundry service
        • Luggage storage
        • Smoking area
        Access
        • Check-in [24-hour]
        • Front desk [24-hour]
        • Pets allowed unavailable
        • Security [24-hour]
        Getting around
        • Airport transfer
        • Car park [on-site]
        • Rental car
        • Taxi service
        Available in all rooms
        • Air conditioning
        • Coffee/tea maker
        • Free bottled water
        • Hair dryer
        • Internet access – wireless
        • Mini bar
        • Towels
        • TV [flat screen]
        • Wi-Fi [free]

        Location

        Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Nagoya, Batu Ampar, Batam Island, Indonesia, 29454

        Very good7.9

        Location

        Airports
        • Hang Nadim Airport (BTH) - Indonesia
          12.0 km
        • Singapore Changi Airport (SIN) - Singapore
          24.1 km
        Public transportation
        • Port of Batam Centre
          5.0 km
        Hospital or clinic
        • Khalila Batam Dental Care Nagoya
          280 m
        Shopping
        • Nagoya Hill Shopping Mall
          330 m
        Convenience store
        • Circle K
          260 m
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • Nagoya Hill Shopping Mall
          330 m
        • Funworld Nagoya Citywalk Batam
          960 m
        • Jabal Arafah Mosque
          1.0 km
        • Tua Pek Kong Temple
          1.1 km
        • Harbour Bay Mall
          1.5 km
        • Maha Vihara Duta Maitreya Temple
          2.8 km
        • Mega Mall Batam Centre
          5.1 km
        • Nongsa Pura Ferry Terminal
          7.7 km
        • Barelang Bridge
          18.5 km
        Nearby landmarks
        • I Hotel
          210 m
        • Parkir Motor
          260 m
        • Khalila Batam Dental Care Nagoya
          280 m
        • Milagros Batam
          280 m
        • Hypermart Nagoya Hill
          310 m
        • Grand I Hotel Park
          320 m
        • Nagoya Hill Shopping Mall
          330 m
        • Harapan Bunda Hospital
          350 m
        • Majesty Spa & Massage Batam
          410 m
        • Sakura Massage & Spa Batam
          410 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-10 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 11 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        Getting around
        • Distance from city center0.5 km
        • Travel time to airport (minutes)20
        • Airport transfer fee110000 IDR
        Extras
        • Breakfast charge (unless included in room price)50000 IDR
        The property
        • Year property opened2013
        • Number of floors3
        • Room voltage220
        • Number of rooms 32
        • Non-smoking rooms/floorsno
        • Number of restaurants1
        Parking
        • Daily parking fee0 IDR

        Reviews of Ace Hotel Batam from real guests

        Provided by verified guests of

        Agoda logo
        • Location score 7.9 out of 10 and is a high score in Batam Island
          Location7.9
        • Service score 7.4 out of 10
          Service7.4
        • Value for money score 7.1 out of 10
          Value for money7.1
        • Room comfort and quality score 6.9 out of 10
          Room comfort and quality6.9
        • Cleanliness score 6.7 out of 10
          Cleanliness6.7
        • Facilities score 5.5 out of 10
          Facilities5.5
        High score for Batam Island
        Rating
        9+ Exceptional (30)
        8-9 Excellent (36)
        7-8 Very Good (54)
        6-7 Good (40)
        <6 Below Expectation (71)
        Guest Type
        Room Type
        Language

        Show reviews that mention 

        Showing 231 verified guest comments
        12345
        9.6
        Exceptional
        Yeo from Singapore
        Business traveler
        Ace Studio
        Stayed 14 nights in April 2023

        Exceptional”

        Simple hotel, but very convenient and accessible to lots of food option, mall, massages and Nagoya Shopping Mall. All walking distance.

        Reviewed April 28, 2023
        6.8
        Good
        Mariana from Malaysia
        Couple
        Ace Studio
        Stayed 1 night in November 2022

        value for money”

        promise kembali lagi

        Reviewed November 30, 2022
        4.8
        Lim from Singapore
        Solo traveler
        Ace Deluxe
        Stayed 4 nights in January 2023

        My Honest Opinion”

        The Pro: 1) Great location. Near to Nagoya Hill Mall with quite a number 24 hours convenient store around. 2) Stable Wifi. 3) Affordable price. The Con: 1) Poor serving of Breakfast. They offer Nasi Goreng, Mee Goreng and bread only. 2) Rain water is leaking into the room. The sad point is they don't allow me to change the room despite the fact that they acknowledge the room have water leakage problem. 3) No hot water for shower. This is my first time staying in a Agoda-listed hotel without hot water shower facilities. 4) The Cable TV is not working properly. There is no channel available. 5) There is not elevator in this hotel. I guess the hotel want all their guests to do exercise. 6) As for cleaninnes, all the drawers are stack with dust, I don't have the courage to use them. 7) There are some flys in the room. I managed to do the hotel a favour by eliminating a few of it. 8) Despite i requested for a quiet room, the room assigned is facing the main road. It is kind of noisy throughout the day and night. Finally, I hope the hotel can consider provide items such as hairdryer and storage safe for their guests, and perform regular maintenance of their facilities.

        Reviewed January 25, 2023
        10.0
        Exceptional
        Marifel from Philippines
        Solo traveler
        Ace Studio
        Stayed 1 night in January 2024

        Satisfied”

        It's clean and not noisy. The staff are friendly and accommodating. They let me borrow an adaptor. Breakfast is good

        Reviewed January 27, 2024
        6.0
        Muhammad from Malaysia
        Couple
        Ace Studio
        Stayed 2 nights in February 2024

        Pengalaman Bilik Tiada Air Cond”

        Bilik tiada aircond sepanjang malam. Staf tiada initiatif untuk bagi kipas ke apa ke disebabkan oleh bilik penuh. Kami terpaksa request kipas baru staf bagi. Memang betul-betul menganggu tidur kami terpaksa call beberapa kali untuk reset balik air cond.

        Reviewed February 12, 2024
        12345

        This is a popular property. Don't miss out!