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Muy Bueno 7,6
basado en 109 opiniones

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Muy Bueno



basado en 109 opiniones
  • Estado/limpieza del hotel 7,7
  • Servicios 7,5
  • Ubicación 9,0
  • Comodidad en la habitación 7,8
  • Atención del personal 7,8
  • Calidad-precio 7,4
  • Restauración 6,0
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Sharna N. de Australia
Parejas
1 noche in noviembre de 2014
Comfy,tidy, good value
Balcony, rooms clean and tidy, pool
We were pleased with our stay here and would definitely come here again. kids would enjoy it too, will suit next family holiday.
Escrito el 06 octubre 2015

Mayuko F. de Japón
Grupo
1 noche in septiembre de 2015
Unfortunate experience
Location was great, 24 hours reception attended
It was supposed to be a comfortable stay however it turned out to be filthy rooms. We discovered that one of the pillow wasn't covered by the pillow case in which we had to see a filthy pillow. Remote controller was also dirty, couch and chairs are also not clean. The only thing I can comment is the location. Unfortunately we didn't have a pleasant stay.
Escrito el 27 septiembre 2015

Christina C. de Australia
Parejas
14 noches en agosto de 2015
GREAT FOR KIDS AND ADULTS
1)The view from the 4th Floor 2) the lagoon pool & spa 3) the location to beach, entertainment and dining
I can only speak from our stay on the 4th Floor, which was expensive to say the least and quiet being an Executive Apartment. It was fabulous but honestly, side drawers in the main bedroom are needed in Apt 425. We got around this by purchasing extra coathangers. I believe some of the lower floors are of a lower standard but very good for a family holiday where beach, pool and dining are the main interests. The gardens surrounding the lagoon/spa are beautiful. The hotel restaurant had closed but there are so many nearby eating venues it doesn't really matter. The lagoon pool is great for children being only 0.9m deep. The warm spa was great. The maintenance people are quick to address anything that annoys or is missing and the cleaning is acceptable. The beds were very comfortable. We were in a corner apartment which was great. The lifts are quick to respond too and the building is right on the beach.
Escrito el 13 septiembre 2015

David D. de Australia
De trabajo
2 noches en agosto de 2015
Calypso Coolongatta
Close to where i was doning business, close to resturants, great location
stay was good apartment was well appointed, the mattress on the bed was somewhat uncomfortable (noticed this on my previous stay at the Oaks)
Escrito el 28 agosto 2015

BRADLEY S. de Australia
De trabajo
3 noches en agosto de 2015
Never to return here
Location
The stay was well below average considering the staffs in-ability to sort out the overpriced and unused portions of the internet service. I changed to my mobile because it was slow and then they charged $54 for the privilege of a bad service. No one needs to pay $50+ for wifi in 2015 to check a few emails.
Escrito el 22 agosto 2015

Sarra H. de Australia
Grupo
1 noche in julio de 2015
You dont get what you pay for
privacy
Disappointed. First OAKS we have been to with no room service or any food, however convenient to fend for yourself and find food places next door and across the street. We originally booked for 5 but 3 ended up staying, so we booked an extra bed for $44. I asked if we could be refunded the $44 for extra person/bed, however it was a flat out NO. Upon getting to the room I rang reception to ask where the extra bed was and low and behold no bed but a ripping $44 for a couch that was already and permanently in the room!! Plus we booked for 5 people and only received 2 towels! If you want to have a hassle filled hotel stay - stay here...if not book elsewhere!
Escrito el 23 julio 2015

mark E. de Australia
Solo
8 noches en abril de 2015
Mark
Room facilities, location, pool
Comfortsble
Escrito el 21 abril 2015

Deborah K. de Australia
Familias (niños pequeños)
2 noches en abril de 2015
Staff not so accomodating
Location, view, pool
Escrito el 14 abril 2015

Robert S. de Australia
Familias (niños pequeños)
2 noches en febrero de 2015
Good slides/pool lovely staff
Pool slides location
A comfortable stay. Good location. Nice staff. Would stay again if accomodation price was 160 or below.
Escrito el 09 febrero 2015

Debra H. de Australia
Familias (niños pequeños)
3 noches en diciembre de 2014
Family trip
Pool, location, staff friendliness
Security not up to high standard is only thing I could find wanting
Escrito el 27 diciembre 2014