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Fantástico



basado en 1735 opiniones
  • Estado/limpieza del hotel 8,2
  • Servicios 7,7
  • Ubicación 8,7
  • Comodidad en la habitación 8,3
  • Atención del personal 8,6
  • Calidad-precio 8,5
  • Restauración 7,6
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Rohayati de Malasia
Grupo
Deluxe
1 noche in agosto de 2014
Great place to stay
friendly staff, great location, cozy room
We enjoy our stay at thaison hotel. Staff overall nice and friendly. Always put a smile on the faces and good in english communication.
Escrito el 13 septiembre 2014

TOAN de Estados Unidos
Solo
Superior
2 noches en septiembre de 2014
Hotel Thai Son
Service, Staff, Location
It was amazing, great staff, couldn't ask for more.
Escrito el 12 septiembre 2014

Kevin de Nueva Zelanda
Solo
Superior
1 noche in septiembre de 2014
Great hotel. Great location
The staff were so friendly ,honest and helpful the room was clean and very tidy. Air con. Fridge , nice hot shower. No stairs to climb. Wi. Very fast.in every room.
I would stay here again. It's in best part of old Hanoi ,easy walking distance to the lake and all the shopping including bars. . It a safe area for anyone wishing to travel to Hanoi.
Escrito el 12 septiembre 2014

Norman de Australia
Parejas
Deluxe
2 noches en agosto de 2014
Hanoi Central
Staff were friendly and helpful. Great location in Hanoi, walking distance to many places of interest. We felt safe and had fun.
We enjoyed our stay. The hotel staff organised the tours we wanted quickly and efficently. We were able to leave excess baggage at the hotel for a few days safely. It was comforting to have a couple of 24/7 contact phone numbers if anything went wrong anywhere. (It didn't)Fun place fun people.
Escrito el 11 septiembre 2014

Go de Corea del Sur
De trabajo
Familiar Deluxe con vista a la ciudad (4 adultos)
1 noche in febrero de 2014
Excellent hotel with lovely staff
Best location, friendly staff and good breakfast
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
Escrito el 11 septiembre 2014

Julie de Reino Unido
Familias (niños mayores)
Superior
1 noche in agosto de 2014
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Escrito el 11 septiembre 2014

yukiyoshi de Japón
Grupo
Suite con Vistas a la Ciudad
1 noche in agosto de 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Escrito el 10 septiembre 2014

guo de Singapur
Parejas
Superior
2 noches en diciembre de 2013
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Escrito el 07 septiembre 2014

Leong de Singapur
Solo
Superior
2 noches en agosto de 2013
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Escrito el 06 septiembre 2014

Cole de Nueva Zelanda
Solo
Deluxe
1 noche in septiembre de 2014
Fantastic
Customer service
Best service I've had at a hotel
Escrito el 05 septiembre 2014


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